It is neccessary for every firm to review their process in order to improve the efficiency and effectiveness of the process. The purpose of this study is to provide importance of mapping in reverse flow, how non-value added activities can be identified within the firm using mapping process in the e-commerce reverse flow from logistics service provider perspective. Lastly, the difference between forward and and reverse flow of parcels within the firm

Orientador: José Paulo Alves Fusco / Banca: Vagner Cavenaghi / Banca: José Benedito Sacomano / Resumo: O agronegócio é um ramo de atividades que tem se desenvolvido cada vez mais não só no Brasil como em nível mundial. Para realização deste trabalho a opção utilizada foi o estudo de caso, cujo objeto de estudo fora uma unidade transformadora de uma agroindústria escola, localizada em uma escola técnica estadual, na cidade de Cabrália Paulista, estado de São Paulo. O objetivo foi diagnosticar os processos que ocorrem na cadeia produtiva interna da unidade transformadora em questão. A coleta dos dados foi realizada através de entrevista semi estruturada, análise documental e observação in loco, tendo o referencial teórico de empresas formais como sustentação. A análise dos dados fora desenvolvida em função dos dados coletados, em um laboratório, visto que a unidade transformadora se encontra em uma escola, confrontando com o referencial teórico e assim poder determinar ações que devem ocorrer para que a mesma se insira no mercado e concorra com empresas de porte semelhante ao que está classificada. Os pontos que foram abordados principalmente foram a logística, gestão da cadeia de suprimentos, redes de suprimentos, cadeia e rede de valor, processos e mapeamento de processos, segurança alimentar e boas práticas de fabricação. Para compor a conclusão dos dados pode ser observado que muito há ainda que se melhorar tanto em termos operacionais, físicos e mercadológicos. Principalmente por se tratar de uma unidade transformadora que forma profissionais para o mercado de trabalho e que se preocupa com a qualidade de seus produtos e serviços. / Abstract: The agribusiness is a professional activity that has developed a lot not just in Brazil, but also internationally. To conclude this project the used option was the case study, in which the study object was a transforming study of agribusiness industry, located in a public technical school, in Cabrália Paulista city, in São Paulo state. The aim of this project was to diagnose the procedures that occur in the internal productive chain of the transforming unity in thesis. The data collection was accomplished through a semi structured interview, documental analysis and in loco observation, having theoretical frame formal companies as a support. The data analysis was developed according to the data collection, in a lab, therefore the transforming unity is placed in a school, confronting the theoretical frame and then being possible to determine the actions that must occur, in this way, it will be inserted in the market and it will be possible to compete with similar companies which it is classified. The main approached topics were logistics, supply chain management, chain and net values process and procedure mapping, food safety and good manufacture observance. To draw up the conclusion of data, it might be observed that there is a lot to be improved as much in proper form of operational, physical and market orders. Mainly when it is about a transforming unity which graduates professionals to the job market and it concerns about product and service qualities. / Mestre

Made available in DSpace on 2014-06-11T19:30:21Z (GMT). No. of bitstreams: 0 Previous issue date: 2010-02-04Bitstream added on 2014-06-13T20:27:09Z : No. of bitstreams: 1 marangoni_sc_me_bauru.pdf: 1052053 bytes, checksum: a046befe9bc95955a0a4415aa2e55ab8 (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / O agronegócio é um ramo de atividades que tem se desenvolvido cada vez mais não só no Brasil como em nível mundial. Para realização deste trabalho a opção utilizada foi o estudo de caso, cujo objeto de estudo fora uma unidade transformadora de uma agroindústria escola, localizada em uma escola técnica estadual, na cidade de Cabrália Paulista, estado de São Paulo. O objetivo foi diagnosticar os processos que ocorrem na cadeia produtiva interna da unidade transformadora em questão. A coleta dos dados foi realizada através de entrevista semi estruturada, análise documental e observação in loco, tendo o referencial teórico de empresas formais como sustentação. A análise dos dados fora desenvolvida em função dos dados coletados, em um laboratório, visto que a unidade transformadora se encontra em uma escola, confrontando com o referencial teórico e assim poder determinar ações que devem ocorrer para que a mesma se insira no mercado e concorra com empresas de porte semelhante ao que está classificada. Os pontos que foram abordados principalmente foram a logística, gestão da cadeia de suprimentos, redes de suprimentos, cadeia e rede de valor, processos e mapeamento de processos, segurança alimentar e boas práticas de fabricação. Para compor a conclusão dos dados pode ser observado que muito há ainda que se melhorar tanto em termos operacionais, físicos e mercadológicos. Principalmente por se tratar de uma unidade transformadora que forma profissionais para o mercado de trabalho e que se preocupa com a qualidade de seus produtos e serviços. / The agribusiness is a professional activity that has developed a lot not just in Brazil, but also internationally. To conclude this project the used option was the case study, in which the study object was a transforming study of agribusiness industry, located in a public technical school, in Cabrália Paulista city, in São Paulo state. The aim of this project was to diagnose the procedures that occur in the internal productive chain of the transforming unity in thesis. The data collection was accomplished through a semi structured interview, documental analysis and in loco observation, having theoretical frame formal companies as a support. The data analysis was developed according to the data collection, in a lab, therefore the transforming unity is placed in a school, confronting the theoretical frame and then being possible to determine the actions that must occur, in this way, it will be inserted in the market and it will be possible to compete with similar companies which it is classified. The main approached topics were logistics, supply chain management, chain and net values process and procedure mapping, food safety and good manufacture observance. To draw up the conclusion of data, it might be observed that there is a lot to be improved as much in proper form of operational, physical and market orders. Mainly when it is about a transforming unity which graduates professionals to the job market and it concerns about product and service qualities.

As energy prices increase and the effect of global warming hits the world harder, the need of reducing our energy use, and by that decreasing our environmental footprint increases. According to the International Energy Agency the energy consumption hit a new record in 2019 with 419 EJ, corresponding to 36,6 Gt of carbon dioxide emissions. The building sector accounts for 40 % of the total energy consumption. According to the International Energy Agency, energy optimizing is the main key in the transit towards a more sustainable world and energy audits, or energy mapping, is in many cases the first step towards energy optimization. Sustainable Intelligence is a company working for long term, sustainable solutions for properties all over Sweden as well as Norway, Finland, Poland, and Latvia. Property automation is the main competence of the company. Another large sector at the company is the energy sector, where energy audits, energy declarations and energy consultations are made. This report aims to analyze the energy audit process of Sustainable Intelligence and hopefully find solutions to make their work more efficient. The study includes a case study where the energy audit process of Sustainable Intelligence was implemented and analyzed. The study showed that the current method used by SI has a good structure but that there is a room for improvements.

In light of pressing challenges including climate change and energy security, urban planners are increasingly being required to make decisions that can be attributed to reductions in energy use and greenhouse gas emissions. Energy mapping is an emerging approach used to make improved energy-related decisions and predict energy performance, although at the time of writing, has not been applied within a Manitoban context. Informed by promising practice utilized in other Canadian locales, this research creates an energy mapping process for use in the City of Winnipeg’s residential sector. The Ebby-Wentworth neighbourhood is analyzed to develop and test the mapping process. The process begins with determining baseline energy use for the neighbourhood, and is then compared to three development scenarios, which include the use of retrofits, and new construction on an adjacent development site. The results of applying the energy mapping approach in Winnipeg demonstrates this to be a key decision-making tool for planners looking to make informed decisions related to energy-using equipment, building and site design, and land use and infrastructure. Recommendations include: increased use of the energy mapping approach as a decision-making tool through enhanced collaboration between federal and provincial authorities, municipalities, and utilities; incorporating energy considerations into the planning and development process through revised and updated energy legislation, policy and programming; and, further refining and testing of the energy mapping process designed for this research to develop a best-practice approach for mapping energy use within the Province of Manitoba.

This study investigated the use of ORM as a conceptual modelling technique by using the UML domain model class diagram as benchmark. The rationale was that if the ORM-class diagram compared favourably with the benchmark, then ORM could be proposed as an alternate conceptual modelling technique. Proponents of ORM suggest that it has significant advantages over other techniques for conceptual modelling. The benchmark UML class diagram was developed according to the Unified Process through use-cases and collaboration diagrams. The ORM-class diagram was derived using the Conceptual Schema Design Process and ORM-UML Mapping Process. The evaluation of the two class diagrams was conducted by means of a questionnaire, based on a set of principles for conceptual models. The study concluded that ORM could not be proposed as a conceptual modelling technique up to the UML domain class diagram level without considering additional techniques for capturing the dynamics of the system. / Computer Science / M.Sc. (Computer Science)

Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2016-02-18T15:30:42Z No. of bitstreams: 1 Mariane Cásseres de Souza_.pdf: 561518 bytes, checksum: 753667250a1a766a27d44c3207904913 (MD5) / Made available in DSpace on 2016-02-18T15:30:42Z (GMT). No. of bitstreams: 1 Mariane Cásseres de Souza_.pdf: 561518 bytes, checksum: 753667250a1a766a27d44c3207904913 (MD5) Previous issue date: 2015-11-27 / CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / A saúde é uma das atividades econômicas mais importantes no Brasil e no mundo. As instituições de saúde no Brasil caminham para alcançar uma eficiência técnica e gerencial, através da identificação, controle e gerenciamento da qualidade. As preocupações com a qualidade dos serviços prestados na área da saúde acabaram refletindo em novas exigências, com portarias e resoluções que auxiliam na execução das atividades na área de análises clínicas. Esta pesquisa teve como objetivo geral identificar as atividades associadas aos principais pontos de perdas produtivas em laboratórios de análises clínicas. Classifica-se como pesquisa exploratória e qualitativa, tendo sido adotado o estudo de casos múltiplos, realizados em quatro laboratórios de análises clínicas, localizados no Litoral Norte do Estado do Rio Grande do Sul – Brasil. Como resultado, a pesquisa apresenta que 77,16% dos processos laboratoriais caracterizam-se por atividades que não agregam valor ao cliente, sendo, 28,46% perdas por movimentação e 48,70% perdas por espera. Apenas 22,84% das atividades foram caracterizadas como agregadoras de valor para o cliente. No que tange à Sistemas de Gestão, as normas certificadoras NBR ISO 9001, 17025 e 15189 podem auxiliar na melhoria do processo com a implantação de requisitos técnicos e gerenciais para o gerenciamento. Nesse sentido, a pesquisa pretendeu expandir conhecimentos relacionados aos Sistemas de Gestão em laboratórios clínicos, aliados a normas certificadoras do setor. / Health is one of the most important economic activities in Brazil and worldwide. The health institutions in Brazil work to achieve a technical and managerial efficiency through identification, control and quality management. Some concerns about the quality of services dedicated to the health care reflect to the new requirements, where is included ordinances and resolutions that can give assistance during the execution of activities in the field of clinical analysis. This research aimed to analyze the main points of losses and as the implementation of management systems associated with the certification standards of the sector, can assist in improving clinical laboratories processes. It is classified as exploratory and qualitative research, having been adopted the multiple case-study, conducted at four clinical laboratories, located on the northern coast of Rio Grande do Sul State - Brazil. As a result, it shows that 77.16% of the laboratory process is characterized by activities that do not add value to the customer, being 28.46% movement losses and 48.70% losses due the waiting. Only 22.84% of activities were considered to aggregating value to the customer. Regarding the Management Systems, the certification standards ISO 9001, 17025 and 15189 can help reduce the losses with the implementation of technical and managerial requirements for management. In this sense, the research intended to expand knowledge related to the Quality Management Systems in clinical laboratories, coupled with certification standards in that field.

The master´s thesis deals with the problem of statistical process control. The theoretical part describes the basic quality tools and new quality tools, as a tool for collecting, recording, classifying, and analyzing data. The knowledge gained from the theoretical part are used to describe processes in the company Heat Transfer Systems s.r.o., analyze sticking points, control plans updating and to statistical process control in the organization.

This study investigated the use of ORM as a conceptual modelling technique by using the UML domain model class diagram as benchmark. The rationale was that if the ORM-class diagram compared favourably with the benchmark, then ORM could be proposed as an alternate conceptual modelling technique. Proponents of ORM suggest that it has significant advantages over other techniques for conceptual modelling. The benchmark UML class diagram was developed according to the Unified Process through use-cases and collaboration diagrams. The ORM-class diagram was derived using the Conceptual Schema Design Process and ORM-UML Mapping Process. The evaluation of the two class diagrams was conducted by means of a questionnaire, based on a set of principles for conceptual models. The study concluded that ORM could not be proposed as a conceptual modelling technique up to the UML domain class diagram level without considering additional techniques for capturing the dynamics of the system. / Computer Science / M.Sc. (Computer Science)

Dans le cadre de la robotique mobile en environnement extérieur, les concepts de localisation et de perception sont au coeur de toute réalisation. Aussi, les travaux menés au sein de cette thèse visent à rendre plus robustes des processus de localisation existants sans pour autant augmenter de manière notable leur complexité. La problématique proposée place un robot au sein d'un environnement potentiellement dangereux avec pour objectif de suivre une trajectoire établie comme sécurisée avec une carte aussi simple que possible. De plus, des contraintes fortes sont imposées tant dans la réalisation (système peu onéreux, indétectable) que dans le résultat (une exécution temps-réel et une localisation en permanence dans une tolérance de 10 cm autour de la trajectoire de référence). Le capteur extéroceptif choisi pour mener à bien ce projet est une caméra tandis que l'estimation de la pose du véhicule à chaque instant est réalisée par un filtre de Kalman dans sa version étendue. Les principaux problèmes d'estimation résident dans la non-linéarité des modèles d'observation et les contributions apportées apportent quelques solutions : - une méthode de calcul exacte de la propagation des incertitudes de l'espace monde vers l'espace capteur (caméra) ; - une méthode de détection des principaux cas de divergence du filtre de Kalman dans le calcul de la phase de mise à jour ; - une méthode de correction du gain de Kalman. Ce projet avait deux objectifs : réaliser une fonction de localisation répondant aux contraintes fortes préalablement évoquées, et permettre à un véhicule de quitter temporairement la trajectoire de référence, suite à la prise en main de l'opérateur pour ensuite reprendre le cours normal de sa mission au plus près de la trajectoire de référence. Ce deuxième volet fait intervenir un cadre plus large dans lequel il faut, en plus de la localisation, cartographier son environnement. Cette problématique, identifiée par l'acronyme SLAM (Simultaneous Localization And Mapping), fait le lien avec les deux dernières contributions de ces travaux de thèse : - une méthode d'initialisation des points qui constitueront la carte SLAM ; - une méthode pour maintenir la cohérence entre la carte de référence et la carte SLAM. Des résultats sur des données réelles, étayant chacune des contributions, sont présentés et illustrent la réalisation des deux principaux objectifs. / In the context of outdoor mobile robotics, concepts of localization and perception are central to any achievement. Also, the work in this thesis improves an existing localization process more robust without signicantly increasing their complexity. The proposed problematic addresses a robot in a potentially dangerous field with the aim to follow a path established as safe with a map as simple as possible. In addition, strong constraints are imposed as in the realization (inexpensive system, undetectable) as in the result (a real-time process execution and a localization continuously within a tolerance of 10 cm closed to the reference trajectory). The exteroceptive sensor chosen to carry this project is a camera while the pose estimation of the vehicle at each moment is achieved with an Extended Kalman filter. The main estimation problems are due to the non-linearity of the models and contributions provide some solutions : - an exact calculation method of the propagation of uncertainties in space world into space sensor (camera) ; - a method to detect the main event of a divergence of the update step of the Kalman filter ; - a method to correct the Kalman gain. This project had two objectives : to achieve a localization function with respect to strong constraints previously mentioned, and allow a vehicle to leave temporarily the reference trajectory, while the operator modify the robot trajectory and then resume the normal course of its mission to the reference path. This second part involves a broader context in which it is necessary, in addition to the localization, to map the environment. This problem, identifed by the acronym SLAM (Simultaneous Localization And Mapping), made the connection with the last two contributions of this thesis work : - an initialization method of the points which will constitute the SLAM map ; - a method to maintain consistency between the reference map and the SLAM map. Results on real data, supporting each contribution, are presented and illustrate the realization of the two main objectives.