The diploma thesis considers a topic "conflict", on which it is focused within the scope of work environment in social organizations. In a theoretical part there is predominatingly dealing with different types of conflict. Hereafter about their development and a cycle. Consequently there are mentioned possible approaches to conflict solutions and methods for their solving. In theoretical part there are also described terms related to the conflict as mobbing, manipulation, etc. The empirical part represents the real presence of conflict and mobbing in chosen social organizations functioning in Příbram. Hereafter it is focused on awareness of organizations on such situations, especially on a importance of managers during their elimination, eventually process in terms of another development. An emphasis is placed on recording of those situations both from the view of employees and on the part of manager. On the basis of findings that the development in this area of managing, in surveyed organizations, is not sufficient, the useful recommendation were suggested and a new instrument, allowing easier understanding of conflict and also more successful work with it, was created.

El objetivo del estudio fue realizar un análisis bibliométrico de las publicaciones científicas de la base de datos Scielo, para la identificación del estado actual de investigación a nivel Sudamérica en Mobbing. Se realizó una búsqueda de la variable planteada en la base de datos Scielo, en la cual se encontró 18 artículos; siendo seleccionados para la muestra 3 de ellos, a raíz de los criterios de inclusión planteados. Se realizó el análisis de las investigaciones encontradas en cuanto a los datos y metodologías utilizadas. En los resultados, destaca que el 100% de las investigaciones cuentan con método, análisis de datos, resultados y referencias bibliográficas. El 66,66% de los artículos científicos cuentan con resumen, abstract, objetivo, hipótesis, discusión y conclusión. En tanto el 33,33% contienen palabras claves, introducción y recomendaciones. En conclusión, se puede decir que la bibliometría es una herramienta que nos ayuda a medir la producción científica de una variable específica, contribuyendo al desarrollo y avance de futuros estudios científicos. / The objective of the study was to perform a bibliometric analysis of the scientific publications in Scielo database, to identify the current state of research at the South American level in Mobbing. A search was made for the variable proposed in Scielo database, in which 18 articles were found; 3 of them were selected for the sample, based on the inclusion criteria proposed. The analysis of the investigations found was carried out, regarding the data and methodologies used. In the results, it stands out that 100% of the investigations have method, data analysis, results and bibliographic references. 66.66% of the scientific articles have summary, abstract, objective, hypothesis, discussion and conclusion. While 33.33% contain keywords, introduction and recommendations. In conclusion, it can be said that bibliometrics is a tool that helps us measure the scientific production of a specific variable, contributing to the development and advancement of future scientific studies. / Trabajo de investigación

This thesis aims to answer the questions; what and were does peer mediation fit into the theoretical and practical frameworks of mediation? How does peer mediation fit into the retributive legal system as it stands today? What problems can arise with the use of peer mediation, its organizations and with the use of adolescent peer mediators, in a legal perspective? When it comes to the question of where peer mediation has its theoretical framework the hypothesis in this thesis are that peer mediation, with respect to the practical framework, is a hybrid of the settlement driven mediation and the transformative mediation. The theoretical framework comes from the philosophy of restorative justice (RJ), primarily the victim-offender mediation in the sense that if peer mediation per se is not enough it has to bee a whole school approach for it to work. In RJ, the community is as important as the primarily parties, the offender and the offended. In school conflicts, the community is the whole school, and as such it has to bee the whole school that is involved in the conflict management program. The method used in this thesis is the traditional method of jurisprudence combined with two case studies. The first case study is the "Peer mediations Project" that in fact was the starting point for the research. The aim with this case study is too show how peer mediation can work in Sweden, both on an organizational and a practical level. In doing so it also highlights which legal questions that is relevant for this thesis. The second case study is the "Spice conflict". This case study aims to make researcher go deeper in the legal issues as well as to illuminate a school conflict and how it can progress. The fist chapter gives a background for peer mediation and the focus of this thesis, as well as the first contact with the two case studies. Chapter two gives a legal background for the thesis. Chapter three deals with conflict theory and chapter four with schools conflicts and the different programs there is to handle those conflicts. In chapter five the different mediations models are presented more in depth and discussed from at mediation perspective. Chapter six goes deeper into the second case study in an effort to resolve the legal issues that has arisen. In the last chapter there is a discussion which originates from the five Nordic principles of mediation, facilitative, peaceably, freely, confidently and restoratively, in conjunction whit mediation, conflict and legal theory.

Instances of professional misconduct, such as sexual harassment, mobbing and bullying, have become increasingly common, particularly in male-dominated industries like the video games industry. This has led to work-life balance problems and a high turnover rate among employees, especially females. Despite existing policies, female workers continue to face unwelcome situations and feel marginalized by their colleagues. The lack of robust measures from authorities to address professional misconduct adds to their insecurity and intention to leave their jobs. This workplace unrest and role conflicts also prevent employees from fulfilling their emotional, social, and familial responsibilities. A mixed methods research study was conducted to understand the reasons behind the increase in professional misconduct and the factors contributing to its severity at the workplaces in the gaming industry. The study found that employees, particularly females, are subjected to bullying, mobbing, and sexual harassment. They are often not considered integral to the industry by their co-workers, but male employees also experience professional misconduct, but to a lesser degree. Urgent attention and effective measures are needed to create a safe and inclusive work environment for all employees, regardless of gender, and to address the rising incidence of professional misconduct, thereby improving work-life balance.

Aquele chefe que já fez você chorar no banheiro pode ser mais prejudicial à sua saúde do que parece. Assim a mídia escrita principia, no Brasil, a abordagem do tema assédio moral. No amplo cardápio de situações de violência relacionadas ao trabalho, a violência psicológica ganhou visibilidade e interesse de pesquisadores e estudiosos, dos sindicatos, dos trabalhadores e das empresas. Realizamos um estudo exploratório baseado na coleta de fontes primárias referentes ao assédio moral no trabalho, no qual foram estudadas as matérias jornalísticas sobre o tema, veiculadas em três jornais de grande circulação do Estado de São Paulo, no período de 1990 a 2008. A partir da metodologia de análise do discurso foram reconhecidas as práticas discursivas que configuram o fenômeno do assédio moral na sociedade atual, as explicações para sua ocorrência e a repercussão para a saúde dos trabalhadores. O surgimento do tema nos veículos de comunicação deu-se por meio da divulgação de livros, de produções acadêmicas e de legislações sobre o assédio moral. Ocorreu em editorias que tratam de assuntos gerais e, posteriormente, migrou para as editorias de emprego e/ou de caráter econômico-financeiro. O tratamento do tema ganha contornos de alerta relacionado às indenizações judiciais. A terminologia assédio moral tem se firmado relacionada ao trabalho e carece de conceito preciso. As explicações causais tendem a uma interpretação psicológica do fenômeno, acentuando o caráter individualista e privilegiando a relação pessoal, minimizando uma abordagem coletiva. Os discursos banalizam o assédio ao criar caricaturas para os envolvidos. O caráter psicologizante versus a estigmatização produz sentido na sociedade contribuindo para naturalizar o assédio moral no trabalho, compreendido como uma forma de violência no trabalho. / That boss who already made you cry in the bathroom can be more harmful to your health than you think so. This is how the discussion started about psychological harassment at work in Brazil released by daily papers. Among the large number of work related stressors, psychological violence at workplace gained visibility of researchers, labor unions and companies in the past 10 years. The issue started to be discussed in Brazil after publications (aimed to academic and general public) were published, and legislation was established at the municipal and state levels. An exploratory study was carried out about moral harassment at work, based on articles published from 1990 to 2008, by three important daily newspapers of the State of São Paulo, Brazil. Method: An extensive review of the subject including its origins and consequences to workers health was prepared. Discourse analyses were used to recognize the phenomenon, its importance and consequences of the moral harassment at work according the published articles. Results: the articles were first published in editorials, and then they appeared in the employment, economics and finances sections of the papers. The content of the manuscripts also aimed to aware companies about law suits. In spite the terminology of moral harassment has been discussed as work-related, it still lacks a precise concept. The discourses published by the papers trivialized psychological harassment at work, as they created caricatures and stigmatization of the individuals involved. The causal explanations tend to a psychological interpretation of this phenomenon, emphasizing individual and behavioral characteristics, favoring personal relations, and minimizing the collective approach of psychological harassment at the workplace.

Aquele chefe que já fez você chorar no banheiro pode ser mais prejudicial à sua saúde do que parece. Assim a mídia escrita principia, no Brasil, a abordagem do tema assédio moral. No amplo cardápio de situações de violência relacionadas ao trabalho, a violência psicológica ganhou visibilidade e interesse de pesquisadores e estudiosos, dos sindicatos, dos trabalhadores e das empresas. Realizamos um estudo exploratório baseado na coleta de fontes primárias referentes ao assédio moral no trabalho, no qual foram estudadas as matérias jornalísticas sobre o tema, veiculadas em três jornais de grande circulação do Estado de São Paulo, no período de 1990 a 2008. A partir da metodologia de análise do discurso foram reconhecidas as práticas discursivas que configuram o fenômeno do assédio moral na sociedade atual, as explicações para sua ocorrência e a repercussão para a saúde dos trabalhadores. O surgimento do tema nos veículos de comunicação deu-se por meio da divulgação de livros, de produções acadêmicas e de legislações sobre o assédio moral. Ocorreu em editorias que tratam de assuntos gerais e, posteriormente, migrou para as editorias de emprego e/ou de caráter econômico-financeiro. O tratamento do tema ganha contornos de alerta relacionado às indenizações judiciais. A terminologia assédio moral tem se firmado relacionada ao trabalho e carece de conceito preciso. As explicações causais tendem a uma interpretação psicológica do fenômeno, acentuando o caráter individualista e privilegiando a relação pessoal, minimizando uma abordagem coletiva. Os discursos banalizam o assédio ao criar caricaturas para os envolvidos. O caráter psicologizante versus a estigmatização produz sentido na sociedade contribuindo para naturalizar o assédio moral no trabalho, compreendido como uma forma de violência no trabalho. / That boss who already made you cry in the bathroom can be more harmful to your health than you think so. This is how the discussion started about psychological harassment at work in Brazil released by daily papers. Among the large number of work related stressors, psychological violence at workplace gained visibility of researchers, labor unions and companies in the past 10 years. The issue started to be discussed in Brazil after publications (aimed to academic and general public) were published, and legislation was established at the municipal and state levels. An exploratory study was carried out about moral harassment at work, based on articles published from 1990 to 2008, by three important daily newspapers of the State of São Paulo, Brazil. Method: An extensive review of the subject including its origins and consequences to workers health was prepared. Discourse analyses were used to recognize the phenomenon, its importance and consequences of the moral harassment at work according the published articles. Results: the articles were first published in editorials, and then they appeared in the employment, economics and finances sections of the papers. The content of the manuscripts also aimed to aware companies about law suits. In spite the terminology of moral harassment has been discussed as work-related, it still lacks a precise concept. The discourses published by the papers trivialized psychological harassment at work, as they created caricatures and stigmatization of the individuals involved. The causal explanations tend to a psychological interpretation of this phenomenon, emphasizing individual and behavioral characteristics, favoring personal relations, and minimizing the collective approach of psychological harassment at the workplace.

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Bullying in the intensive care units. The main mission of this thesis is to describe an issue called mobbing. The primary target is to get information about rate of bullying in the intensive care units in south Bohemia, especially in Prachatice and Strakonice city and to know how many percent of employees / paramedics of the intensive care units were already touched by bullying. This kind of information we got by anonymous questionnaires, set up from 23 questions with open and closed form. In theoretical part I deal with actual status, explaining term of mobbing, bossing, causes of bullying, characteristic of the participants, bullying in the health service in the Czech republic. In the conclusion I show prevention and tolerance of mobbing and bossing. In practical part I point on assesment of hypothesis and evaluation of the target of my thesis. I suppose that the chicane show up in small measure on the workplace of the intensive care units. From my point of view I think that women working in the intensive care units are getting in a touch of bullying much more than men. In this part I want to show a methodology of research, parameter of complex and evaluation of research. In conclusion I get back to evaluation of research and starting a discussion. Key words: mobbing, bullying, bossing, conflict,...

Anti-predator behaviour, sexual selection and reproductive success in the House Sparrow Passer domesticus Alena Klvaňová Summary of the thesis Individual components of parental care are disproportionally distributed among the parents in the House Sparrow. While the female broods the nestlings more often and feeds them more frequently, the male defends the nest more intensely. In an experimental study the parents did not adjust their nest defence intensity to behaviour of their partners, nor to brood parameters. Only males tended to defend the sooner broods more intensely, which is in concordance with the "brood value hypothesis". Male contribution to nestling feeding affected their body mass. Male nest defence intensity increased with the size of their melanin ornament. Thus, we assume that the ornament could signal male investment in this component of parental care, while it does not correlate with feeding frequency and time spent by incubation. This output is probably caused by pleiotropic effect of genes regulating melanogenesis, affecting e. g. testosterone plasma level, which is associated with increased agression and lower intensity of other components of parental care as nestling provisioning or incubation. We have also aked the question whether the anti-predator strategy in House Sparrow is stable...

L’objectif principal de ce travail doctoral est de clarifier les relations existantes entre les facteurs organisationnels et le harcèlement moral dans le secteur public ukrainien afin de formuler des mesures de prévention de harcèlement psychologique en milieu organisationnel.A notre humble connaissance, c’est la première étude qui met la lumière sur l’état de harcèlement moral ainsi que sur ses déterminants en Ukraine, où la législation en matière de harcèlement est absente. Cette thèse a également pour ambition de tester l’impact des caractéristiques individuelles de la victime sur le harcèlement moral.Pour ce faire, nous avons mené notre étude en trois temps. Dans un premier temps, nous avons réalisé une analyse de 450 articles sur le sujet. L’objectif de cette étape était de cerner les principaux facteurs organisationnels influençant le harcèlement moral dans le milieu de l’entreprise à partir d’une définition précise : une durée minimale du harcèlement d’au moins 6 mois et une notion de répétitivité de l’acte d’une façon hebdomadaire ou mensuelle. Il s’est avéré que cinq types de facteurs contribuent à l’explication du harcèlement moral, à savoir : l’organisation du travail, le leadership, la culture organisationnelle et le climat social, le système de récompenses et les changements organisationnels.Dans un deuxième temps, nous avons réalisé une étude exploratoire qualitative visant à affiner les résultats d’analyse de la littérature par des éléments propres au terrain ukrainien. 12 entretiens semi-directifs ont été réalisés avec des spécialistes médicaux travaillant dans l’ hôpital obstétrique de Kharkiv (Ukraine). La finalité de cette étape s’est concrétisée par la construction du modèle de recherche.Enfin, dans un troisième temps, une étude confirmatoire quantitative nous a permis de tester statistiquement des liens entre quatorze facteurs organisationnels et trois dimensions du harcèlement moral.Le harcèlement moral a été mesuré à travers une méthode béhavioriste (NAQ, Einarsen et al., 1994). Pour mesurer les variables organisationnelles, nous avons constitué notre propre questionnaire en nous inspirant de plusieurs échelles de mesures testées et validées dans des recherches antérieures. Les démarches de validation transculturelle d’un questionnaire de Vallerand (1989) ont été ensuite appliquées.Au cours de cette étude quantitative, 243 personnes ont été questionnées. 35% sont victimes du harcèlement régulier durant les 6 mois précédant la recherche. Il ressort de notre analyse que le fait d’être un homme augmente la probabilité d’être harcelé. Quant aux facteurs organisationnels, il s’avère que le conflit de rôle, le conflit au travail, le soutien social et l’autorité décisionnelle sont les déterminants majeurs du harcèlement moral dans le contexte ukrainien. / The main objective of this doctoral thesis is to clarify the existing relations between organisational factors and mobbing in the Ukrainian public sector so to formulate the prevention measures of psychological harassment in the organisational area. To the best of my knowledge, this is the first research that shed light into the psychological harassment as well as on its factors in Ukraine, where the legislation to that matter is inexistent. This thesis has also the ambition to test the impact of individual characteristics of the victim with psychological harassment. To that end, we conducted a research in three steps. Firstly, an analysis of 450 articles has been realised. The aim of that step was to grasp the main organisation factors that influence psychological harassment in a company environment using a precise definition: a minimal harassment length of at least 6 months and a notion of repeatability of the act weekly or monthly. It appeared that five types of factors contribute to the explanation of psychological harassment, namely: work organisation, leadership, the organisational culture and social climate, the compensation and benefit system and organisation changes. Secondly, we led a qualitative exploratory research aiming to refine the results of the literature review with elements that are specific to the Ukrainian area. Twelve semi-structured interviews have been conducted with medical specialists working in obstetrics hospitals located in Kharkiv (Ukraine). The goal of this step resulted in the construction of the research model. Finally, a confirmatory quantitative study helped us to test statistically correlations between fourteen organisational factors and three dimensions of mobbing. Mobbing has been measured through a behavioural method (NAQ, Einarsen et al., 1994). In order to measure the organisation variables, we structured our own survey by inspiring us from several measuring scales tested and validated in previous studies. The transcultural validation steps of one survey of Vallerand (1989) have been applied. Through this quantitative research, 243 participants have been surveyed. Among those, 35% are regular harassment victims during 6 months preceding the research. The analysis brings out that the fact of being a man increases the likelihood of being harassed. When it comes to organisational factors, it turns out that role conflict, work conflict, social support and decision authority are all major determinants in moral harassment in the Ukrainian context.