Within the study area for Industrial Technology, there are Quality studies. The concepts of quality and customer are common in these studies of organizations, and the concepts are interconnected since quality is defined as customer satisfaction. In the introduction to the collaboration with Riksförbundet Sveriges 4H, it is discovered that concepts are not used. Therefore, it is interesting to study quality management within 4H based on the people who work within the organisation. The purpose of the study is to explore how people within the non-profit organisation 4H share about quality management today, and their vision for the future as well as to answer the question: who is 4H:s customer? The study also sheds light on the problem of customer-defined quality management in non-profit organisations. In the theory chapter the concept of quality is presented in order to, through its definition and a description of Total Quality Management, move on to a description of the customer concept. After presenting the connection between the two concepts to non-profit organisations, it is concluded that non-profit organisations also only have one customer. With the help of semi-structured interviews and thematic analysis, it is that 4H:s customer is the member. The analysis also presents the themes and sub-themes that summarize the interviewees' statements about quality management in 4H. The conclusions are that quality management in 4H today and in the future can be described within values ​​of Total Quality Management and shows the potential for improvement and a unified vision. / Inom studieområdet för Industriell teknik återfinns kvalitetsstudier. Begreppen kvalitet och kund är vardag i dessa studier av kommersiella organisationer. Dessutom är begreppen sammankopplade då kvalitet definieras utifrån kundtillfredsställelse. I inledningen till samarbetet med Riksförbundet Sveriges 4H upptäcks att kund och kvalitetsbegreppen inte används. Därför är det intressant att studera kvalitetsarbete inom 4H utifrån de personer som arbetar inom organisationen. Syften med studien är att undersöka och kartlägga hur personer inom den ideella organisationen 4H ser kvalitetsarbetet idag och hur deras vision om kvalitetsarbetet ser ut i framtiden samt att svara på frågan: vem är 4H:s kund? Studien belyser även problematiken med kunddefinerat kvalitetsarbete i ideella organisationer inom teorikapitlet. Där presenteras kvalitetsbegreppet för att genom dess definition och en beskrivning av offensiv kvalitetsutveckling gå över till en beskrivning av kundbegreppet. Efter att ha redovisat de två begreppens koppling till ideella organisationer i tre studier dras slutsatsen att även ideella organisationer bara har en kund. Med hjälp av semistrukturerade intervjuer med åtta personer och tematisk analys konstateras det utifrån intervjupersonerna utsagor att 4H:s kund är medlemmen. I analysen redovisas även de teman och underteman som sammanfattar intervjupersonernas utsagor om kvalitetsarbete i 4H idag och i framtiden. Slutsatserna av analysen är att kvalitetsarbete i 4H och i framtiden kan beskrivas inom ramarna för hörnstensmodellens värderingar och visar den förbättringspotential som finns och en enad vision.

Within the study area for Industrial Technology, there are Quality studies. The concepts of quality and customer are common in these studies of organizations, and the concepts are interconnected since quality is defined as customer satisfaction. In the introduction to the collaboration with Riksförbundet Sveriges 4H, it is discovered that concepts are not used. Therefore, it is interesting to study quality management within 4H based on the people who work within the organisation. The purpose of the study is to explore how people within the non-profit organisation 4H share about quality management today, and their vision for the future as well as to answer the question: who is 4H:s customer? The study also sheds light on the problem of customer-defined quality management in non-profit organisations. In the theory chapter the concept of quality is presented in order to, through its definition and a description of Total Quality Management, move on to a description of the customer concept. After presenting the connection between the two concepts to non-profit organisations, it is concluded that non-profit organisations also only have one customer. With the help of semi-structured interviews and thematic analysis, it is that 4H:s customer is the member. The analysis also presents the themes and sub-themes that summarize the interviewees' statements about quality management in 4H. The conclusions are that quality management in 4H today and in the future can be described within values ​​of Total Quality Management and shows the potential for improvement and a unified vision. / Inom studieområdet för Industriell teknik återfinns kvalitetsstudier. Begreppen kvalitet och kund är vardag i dessa studier av kommersiella organisationer. Dessutom är begreppen sammankopplade då kvalitet definieras utifrån kundtillfredsställelse. I inledningen till samarbetet med Riksförbundet Sveriges 4H upptäcks att kund och kvalitetsbegreppen inte används. Därför är det intressant att studera kvalitetsarbete inom 4H utifrån de personer som arbetar inom organisationen. Syften med studien är att undersöka och kartlägga hur personer inom den ideella organisationen 4H ser kvalitetsarbetet idag och hur deras vision om kvalitetsarbetet ser ut i framtiden samt att svara på frågan: vem är 4H:s kund? Studien belyser även problematiken med kunddefinerat kvalitetsarbete i ideella organisationer inom teorikapitlet. Där presenteras kvalitetsbegreppet för att genom dess definition och en beskrivning av offensiv kvalitetsutveckling gå över till en beskrivning av kundbegreppet. Efter att ha redovisat de två begreppens koppling till ideella organisationer i tre studier dras slutsatsen att även ideella organisationer bara har en kund. Med hjälp av semistrukturerade intervjuer med åtta personer och tematisk analys konstateras det utifrån intervjupersonerna utsagor att 4H:s kund är medlemmen. I analysen redovisas även de teman och underteman som sammanfattar intervjupersonernas utsagor om kvalitetsarbete i 4H idag och i framtiden. Slutsatserna av analysen är att kvalitetsarbete i 4H och i framtiden kan beskrivas inom ramarna för hörnstensmodellens värderingar och visar den förbättringspotential som finns och en enad vision.

Text in German / In dieser Forschungsarbeit wird die Führung von Mitarbeitern, die eine Burnout-Entwicklung erlebten, empirisch-theologisch untersucht, um herauszufinden, ob und welche Führungsprinzipien und -maßnahmen dazu dienen, eine Burnout-Entwicklung zu verhindern oder aufzuhalten. Als Grundlagen werden der Forschungsstand zu Burnout und burnoutpräventivem Führungsverhalten dargestellt und eine biblisch-theologische Betrachtung vorgenommen. Als Schwerpunkt wurden Führungskräfte christlicher Non-Profit-Organisationen interviewt, die dem Ring Missionarischer Jugendbewegungen angehören. Dem Forschungsansatz lagen vier Hypothesen zugrunde, die überprüft werden sollten. Das Ziel der Arbeit ist es, auf Grundlage der Ergebnisse, Führungskräfte in ihrer Personalführungsaufgabe mit dem Schwerpunkt Burnout-Prävention durch Empfehlungen zu unterstützen. Die qualitative Studie will einen Beitrag dazu leisten, dass dem Belastungszustand Burnout seitens der Führungskräfte fachlich kompetente Aufmerksamkeit zukommt und eine burnoutpräventive Führungsarbeit entwickelt wird. / This research investigates aspects of leading employees who have experienced burn-out. The aims of this theoretical and empirical research are to determine whether there are leadership styles that can prevent or stop burn-out and to establish principles to accomplish this. An overview of research to date concerning burnout and preventative measures of leaders is taken as point of departure, also reflecting biblical and theological aspects of these topics. The main research focus is on interviews with leaders from non-profit-organisations that belong to the Ring Missionarischer Jugendbewegungen (a German umbrella organisation for youth mission organisations). Four hypotheses are examined. Based on the results, the research aims to offer support to leaders who have human resource responsibilities and who wish to prevent burnout in their staff. This qualitative study also aims to create appropriate and professional awareness of the topic of burnout and its prevention by leaders and to serve as a basis for the development of a burnout-preventative leadership model. / Systematic Theology & Theological Ethics / M. Th. (Theological Ethics)

Text in German / In dieser Forschungsarbeit wird die Führung von Mitarbeitern, die eine Burnout-Entwicklung erlebten, empirisch-theologisch untersucht, um herauszufinden, ob und welche Führungsprinzipien und -maßnahmen dazu dienen, eine Burnout-Entwicklung zu verhindern oder aufzuhalten. Als Grundlagen werden der Forschungsstand zu Burnout und burnoutpräventivem Führungsverhalten dargestellt und eine biblisch-theologische Betrachtung vorgenommen. Als Schwerpunkt wurden Führungskräfte christlicher Non-Profit-Organisationen interviewt, die dem Ring Missionarischer Jugendbewegungen angehören. Dem Forschungsansatz lagen vier Hypothesen zugrunde, die überprüft werden sollten. Das Ziel der Arbeit ist es, auf Grundlage der Ergebnisse, Führungskräfte in ihrer Personalführungsaufgabe mit dem Schwerpunkt Burnout-Prävention durch Empfehlungen zu unterstützen. Die qualitative Studie will einen Beitrag dazu leisten, dass dem Belastungszustand Burnout seitens der Führungskräfte fachlich kompetente Aufmerksamkeit zukommt und eine burnoutpräventive Führungsarbeit entwickelt wird. / This research investigates aspects of leading employees who have experienced burn-out. The aims of this theoretical and empirical research are to determine whether there are leadership styles that can prevent or stop burn-out and to establish principles to accomplish this. An overview of research to date concerning burnout and preventative measures of leaders is taken as point of departure, also reflecting biblical and theological aspects of these topics. The main research focus is on interviews with leaders from non-profit-organisations that belong to the Ring Missionarischer Jugendbewegungen (a German umbrella organisation for youth mission organisations). Four hypotheses are examined. Based on the results, the research aims to offer support to leaders who have human resource responsibilities and who wish to prevent burnout in their staff. This qualitative study also aims to create appropriate and professional awareness of the topic of burnout and its prevention by leaders and to serve as a basis for the development of a burnout-preventative leadership model. / Philosophy, Practical and Systematic Theology / M. Th. (Theological Ethics)

Integrated marketing communication (IMC) is a concept which has been explored in commercial contexts by numerous studies. Numerous scholars in the literature highlight the benefits of adopting an IMC approach which creates message consistency, amongst others. However, there is still limited literature on the adoption and use of IMC in the context of non-profit organisations involved in social marketing campaigns to support their behavioural change messages. Insight into the adoption and use of an IMC approach could be useful to non-profit organisations involved in social marketing as it could increase the success of behavioural change messages. This study aims to explore the use of IMC by one non-profit organisation within a social marketing context. By doing so the study proposes and refines IMC criteria for social marketing to support behavioural change messages and thus contributes to the existing body of knowledge on using IMC in social marketing. The study uses a single case study approach which includes using three data collection methods to collect data from the South Africa National Blood Service (SANBS) to evaluate its social marketing campaigns according to proposed IMC criteria for social marketing. Based on the findings revised IMC criteria which are more tailor-made for social marketing to support behavioural change messages are proposed. It became evident that non-profit organisations need to be sensitive to the complexities of communicating messages aimed at behavioural change. A proper understanding and application of more tailor-made IMC criteria for social marketing can thus benefit non-profit organisations to effectively communicate behavioural change messages through their social marketing campaigns / Communication Science / MA (Communication Science)

Title: Business plan of the use potential of the sports venues for the Psychiatric Institution of Bohnice. Objective: The thesis presents a business plan concerning a commercial use of the sport venue in the Psychiatric Institution of Bohnice. The objective is to provide information needed to the institute management for managerial decision as to the commercial use of sports venues in order to increase the income from additional activities. The issue for the institution management remains whether or not this business plan is to be put in place within the framework of additional activities by Governmental non-for-profit organisation or a civic association, of which the Psychiatric Institution of Bohnice is the founder. Methods: The methods applied in the diploma thesis are as follows: descriptive, comparative, financial and the SWOT analysis, and interview and a survey. The descriptive analysis focuses on the description of the sports venues' current condition, the comparative analysis deals with their competitiveness, the financial analysis covers varied financial flows of the project, the SWOT analysis determines the topical strengths, weaknesses, opportunities and threats of the business plan. The use of an interview then fine-tunes the business plan as such. The survey is conducted to carry out...

Integrated marketing communication (IMC) is a concept which has been explored in commercial contexts by numerous studies. Numerous scholars in the literature highlight the benefits of adopting an IMC approach which creates message consistency, amongst others. However, there is still limited literature on the adoption and use of IMC in the context of non-profit organisations involved in social marketing campaigns to support their behavioural change messages. Insight into the adoption and use of an IMC approach could be useful to non-profit organisations involved in social marketing as it could increase the success of behavioural change messages. This study aims to explore the use of IMC by one non-profit organisation within a social marketing context. By doing so the study proposes and refines IMC criteria for social marketing to support behavioural change messages and thus contributes to the existing body of knowledge on using IMC in social marketing. The study uses a single case study approach which includes using three data collection methods to collect data from the South Africa National Blood Service (SANBS) to evaluate its social marketing campaigns according to proposed IMC criteria for social marketing. Based on the findings revised IMC criteria which are more tailor-made for social marketing to support behavioural change messages are proposed. It became evident that non-profit organisations need to be sensitive to the complexities of communicating messages aimed at behavioural change. A proper understanding and application of more tailor-made IMC criteria for social marketing can thus benefit non-profit organisations to effectively communicate behavioural change messages through their social marketing campaigns / Communication Science / MA (Communication Science)

This thesis deals with the problems of corporate income tax and tax value added by a legal person, which was not founded for the purpose of business. In the first section of the theoretical part I first focused on the meaning of a non-profit organization. Then I describe the specifics of the corporate income tax, which apply to non-profit organizations. In the third part of the literature review I describe the value added tax. First I define the difference between a taxable and a person identified to the tax, then I explain what items are object of the tax and what belongs to the tax base. In the practical part I observe the impact of income tax and the impact of VAT on specific non-profit entity which operates the secondary economic activity and tax payer of VAT.

I described topics related to the title of the thesis in its theoretical part and in that way I made a comprehensive survey focused on the social fieldwork in families. The first target of the thesis was - to learn the experience of some chosen non-profit-making organizations which deliver socially activating services to families with children. The qualitative research, the method of questioning and the technique of semi-standardized interview were used for achieving my objective. The same kinds of research, method and technique were used for achieving my second objective, i.e. - to map the status of delivering socially activating services to families with children in the South Bohemia region which realize saving of families. I carried out two kinds of interviews; the first one - in non-profit-making organizations; the second one - with some OSPOD{\crq}s women-workers in České Budějovice. The set aims were fulfilled. Then, on the base of the detected data, I formulated my findings. My findings confirmed that the experience of organizations which deliver socially activating services to families with children is consistent. Employees of non-governmental non-profit-making organizations indicated that the functioning of their organizations is successful and that they cope with their purposes and aims. The women-workers of OSPOD concurred in their statements that the kind of work with families seemed beneficial and the women-workers were open for cooperation with organizations in that field, which is an important aspect for those organizations. The current situation in delivering socially activating services to families with children in the South Bohemia region is not unsatisfactory, but it is not fully cowered yet. There is no organization fully focused on the saving of families, especially in some border areas of the region. My interviews contributed to the creation of my project design of a non-governmental, non-profit-making organization. On the base of the project design socially activating services (fieldwork form) for families with children in the South Bohemia region could be realized (under the law No. 108/2008 of Collection of Law {--} Social Services Act). In this way the project is the practical output of my thesis and it can be used for the creating of an organization focused on the saving of families in the South Bohemia region. The project and its implementation expect cooperation with experts qualified in that field. If the project is realized, the number of socially activating services in the South Bohemia region will increase and the only organization focused wholly on the saving of families will be created.

Thesis deals with the issues of financing and operation of non-profit organisations focusing on the most widespread form - i.e. on civic associations. The theoretical part of the thesis includes the definition of non-profit sector, civic associations, including the characteristics of their legislation. Practical part discuss the question of funding in the specific context of the civic association Elim, Christian society for evangelism and deaneries in Písek in the monitored years 2004 - 2008. There are examples of sources of funding the civic association Elim Písek, which is a subsidy from the Ministry of Education, Youth and Sports of the Czech Republic, the Regional Office of South Bohemian Region and grants from European Union funds.