Aim of the study. To evaluate the satisfaction of the patients with the primary odontology care and the factors influencing it in public institution Šeškinės Poliklinika. Methods. In January – April, 2005 an anonymous questionnaire survey of the patients (n=448) from odontology department of Vilnius city public institution Šeškinės Poliklinika, where odontology services of primary level are provided, was carried out. The response rate was 89,6 percent. The data was analyzed using statistical data analysis package SPSS 9.0. Results. 71 percent of the patients from Vilnius city public institution Šeškinės Poliklinika were completely satisfied with the services. 24 percent were satisfied, 5 percent were not satisfied, there were no patients who were completely not satisfied. 90 percent of the patients would like to be treated in the same department in the future. About 90 percent of the patients were completely satisfied with the communication with the doctor and his competence. The satisfaction of the patients was related to the following factors: family status (there were less satisfied patients among single and widows than in other family status groups); education (there was the least number of satisfied patients among the respondents who had elementary and unfinished secondary education); social – professional status (there was the least number satisfied patients among the unemployed); certain service accessibility factors (there were more satisfied patients among those... [to full text]

1. INTRODUCTION Facial traumas comprise up to 8% of all traumatic injuries in people. Nearly in 80% of cases of facial traumas, fractures occur in the mandibula, and 30% of the latter cases are mandibular angle fractures. Certain structural peculiarities of mandibular angle influence the character and the healing of such fractures. Smaller diameter, comparing to other sites of the jaw, conditions its lower resistance to impacts. The thickness of the compact bone plate in the angular site isles than 1.5 mm, while its thickness in other sites of the jaw significantly exceeds 2 mm. Due to a characteristic shape of the angle (which changes with age), multiple joists of various directions form in its porous substance under the influence of the mastication force, which also decreases resistance. Frequently impacted or not fully erupted 8th teeth are located in the angle of the jaw, which decreases its resistance to lateral impacts, and makes it more elastic against frontal impact. Mandibular angle is covered with muscles on both sides: the masticatory muscle on the external side, and the internal aliform muscle – on the inner side. This, undoubtedly, influences the character of the fracture and possible interposition of muscles. In case of the angular jaw fracture, one fracture fragment always has no teeth, and the fragments are affected by muscles of opposite directions: the greater fragment is pulled down by the muscles of oral fundus, whereas the smaller... [to full text]

Research Doctorate - Doctor of Philosophy (PhD) / Identification of the victims of a mass fatality incident is considered a basic human right.Forensic odontology frequently makes a significant contribution to the identification process following major disasters, and is considered a primary identifier in the Interpol Disaster Victim Identification (DVI) Guidelines. Many authors have indicated that to achieve identification with dignity and respect requires practical guidelines and standard operating procedures. No internationally accepted guidelines currently exist for the practice of forensic odontology in DVI situations. This report documents the development of a comprehensive practice guide for use by Australian forensic odontologists in a mass fatality incident. To understand the value of this document in a professional context the project also looked at the development and application of forensic odontology in multiple fatality incidents in Australia. This evolution has seen forensic odontology grow from a spasmodically used ad-hoc service to the consistent professional service delivered by practitioners today. The research question addressed in this project was “Is the Delphi technique is an appropriate tool to assist the Australian Society of Forensic Odontology to develop a set of guidelines and Standard Operating Procedures for Disaster Victim Identification practices”? Thirty one members of the Australian Society of Forensic Odontology and four members of various Australian police services and the private disaster management sector participated in the project. The participants set the level of consensus against which they wished to work and took 4 rounds to reach agreement on the contents of the document. The resultant document, the “Disaster Victim Identification Forensic Odontology Guide” is comprehensive in coverage, meets many of the criteria established to define quality and places the Australian Society of Forensic Odontology at the vanguard of professionalism in the forensic odontology community, and confirms the Delphi technique was an appropriate tool to assist in the development of a set of guidelines and Standard Operating Procedures for Disaster Victim Identification practices.

Research Doctorate - Doctor of Philosophy (PhD) / Identification of the victims of a mass fatality incident is considered a basic human right.Forensic odontology frequently makes a significant contribution to the identification process following major disasters, and is considered a primary identifier in the Interpol Disaster Victim Identification (DVI) Guidelines. Many authors have indicated that to achieve identification with dignity and respect requires practical guidelines and standard operating procedures. No internationally accepted guidelines currently exist for the practice of forensic odontology in DVI situations. This report documents the development of a comprehensive practice guide for use by Australian forensic odontologists in a mass fatality incident. To understand the value of this document in a professional context the project also looked at the development and application of forensic odontology in multiple fatality incidents in Australia. This evolution has seen forensic odontology grow from a spasmodically used ad-hoc service to the consistent professional service delivered by practitioners today. The research question addressed in this project was “Is the Delphi technique is an appropriate tool to assist the Australian Society of Forensic Odontology to develop a set of guidelines and Standard Operating Procedures for Disaster Victim Identification practices”? Thirty one members of the Australian Society of Forensic Odontology and four members of various Australian police services and the private disaster management sector participated in the project. The participants set the level of consensus against which they wished to work and took 4 rounds to reach agreement on the contents of the document. The resultant document, the “Disaster Victim Identification Forensic Odontology Guide” is comprehensive in coverage, meets many of the criteria established to define quality and places the Australian Society of Forensic Odontology at the vanguard of professionalism in the forensic odontology community, and confirms the Delphi technique was an appropriate tool to assist in the development of a set of guidelines and Standard Operating Procedures for Disaster Victim Identification practices.

Made available in DSpace on 2014-06-11T19:28:02Z (GMT). No. of bitstreams: 0 Previous issue date: 2004Bitstream added on 2014-06-13T20:36:52Z : No. of bitstreams: 1 macarimi_vc_me_arac.pdf: 1591344 bytes, checksum: 640582b6674f10b5d63c9c0017a7dbbc (MD5) / Universidade Estadual Paulista (UNESP) / A proposta do presente estudo foi avaliar, histologicamente a influência da terapia do laser em baixa intensidade (LLLT)) sobre o processo de reparo em feridas cutâneas provocadas no dorso de ratos tratados com nicotina. Foram utilizados 115 ratos neste estudo. Cinqüenta e nove ratos receberam injeção subcutânea de solução salina (0,2 ml), enquanto o restante dos animais receberam injeção subcutânea de nicotina (3mg/Kg de peso do animal), duas vezes ao dia durante todo o período experimental. Decorridos 30 dias das aplicações, foi criada uma ferida cirúrgica sobre o dorso de cada animal por meio de um punch ( 8 mm de diâmetro). Os animais que receberam solução salina foram divididos em 2 grupos: Grupo I(Controle)(n=29) - As feridas permaneceram sem nenhum tratamento enquanto as do Grupo II (n=30) foram submetidas a tratamento com LLLT (AlGaAs)660 nm, 40 mW, 3.0 J, 0,56 w/cm2). Os animais que receberam injeção subcutânea de nicotina também foram divididos em 2 grupos. Grupo III (n=29) onde as feridas não receberam nenhum tratamento; e Grupo IV (n=27), no qual os animais receberam tratamento com LLLT (660 nm, 40 mW, 3,0 J, 0,56 W/cm2). Cada... / The purpose of this study was to histologically analyze the influence of low level laser therapy (LLLT) on the healing process of surgically created coetaneous wounds in rats treated with nicotine. One hundred and fifteen rats were used in this study. Fifty nine rats received subcutaneous injection of saline (0,2 ml) while the remaining animals received subcutaneous injection of nicotine (3 mg/kg of body weight) twice a day during all experimental period. After 30 days of either saline or nicotine injection, coetaneous wounds were surgically created on the back of the animals with a punch (8 mm in diameter). The animals that received saline injections were divided into 2 groups: Group I (control) (n= 29) – The wound was left untreated; and Group II (n= 30) – The wound was treated with LLLT (GaAlAs 660 nm, 40 mW, 3.0 J, 0.56 W/cm2). The animals that received nicotine injections were also divided into 2 groups: Group III (n= 29) - The wound was left untreated; and Group IV (n= 27) – The wound was treated with LLLT (GaAlAs 660 nm, 40 mW, 3.0 J, 0.56 W/cm2). Each group was subdivided into sub-groups for euthanasia at either 3, 7 or 14 days post-operative. Block sections were routinely processed for histological analysis using H&E stain. Group III showed delayed epithelial migration and connective tissue organization when compared to Group I. The wounds of Group II presented an...(Complete abstract, click electronic access below)

Orientadores: Angélica Maria Bicudo Zeferino, Antonio Bento Alves de Moraes / Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Ciências Médicas / Made available in DSpace on 2018-08-18T03:39:23Z (GMT). No. of bitstreams: 1 Hafner-Cirne_MayluBotta_M.pdf: 837203 bytes, checksum: 223a277a55ece866472ef7cf18d64dfc (MD5) Previous issue date: 2011 / Resumo: O objetivo deste trabalho foi identificar e analisar os níveis de ansiedade e dor e as alterações fisiológicas de pacientes odontológicos submetidos à exodontia de terceiros molares que receberam, ou não, preparação psicológica, realizada por meio de recurso áudio-visual sobre informações procedurais e sensoriais. Participaram deste estudo 140 pacientes, de 14 a 24 anos, que necessitavam de exodontia de, pelo menos, um terceiro molar em uma sessão odontológica. Pacientes foram selecionados e distribuídos, randomicamente, em dois diferentes grupos (Controle - GC e Experimental - GE). O planejamento experimental foi subdividido em: Entrevista inicial, Pré-cirúrgico, Aplicação de recurso áudio-visual (para o GE), Procedimento cirúrgico, Pós-cirúrgico imediato, Pós-cirúrgico Mediato I, Pós-cirúrgico Mediato II e Remoção de Sutura. A entrevista apresentava questões abertas e fechadas sobre hábitos de saúde, experiência cirúrgica odontológica anterior e uso de medicamentos. O Pré-cirúrgico compreendeu aferição de medidas fisiológicas (frequência cardíaca e pressão arterial), aplicação do Inventário de Ansiedade de Beck (BAI), da Escala de Ansiedade Odontológica de Corah (DAS) e do Questionário de Dor McGill. Após o Pré-cirúrgico foi exibido um vídeo informativo com informações sobre os procedimentos técnicos e sobre as possíveis experiências sensoriais relacionados à exodontia. Este vídeo foi apresentado apenas para o GE. No Pós-cirúrgico Imediato, no Mediato e na Remoção de Sutura foram repetidas as mesmas medidas do Pré-cirúrgico. Em todo o período de recuperação pós-cirúrgico, o paciente registrou em protocolo (pré-elaborado e entregue ao mesmo) sua ingestão de analgésicos. Os escores obtidos pelos instrumentos BAI, DAS e McGill e pelo equipamento de pressão arterial e a soma de analgésicos utilizados por paciente foram analisados através dos testes ANOVA, Tukey e de Contraste (p?0,05). Os dados obtidos pela entrevista inicial foram categorizados e analisados estatisticamente utilizando o teste Qui-Quadrado (p?0,05). A análise dos dados indicou a redução tanto no relato de dor dos pacientes do GE, como no consumo de analgésicos desses mesmos pacientes. Na avaliação das alterações nos níveis de ansiedade e das medidas fisiológicas não foram encontradas diferenças estatisticamente significativas entre os pacientes que assistiram ao vídeo e os pacientes que não assistiram. Esses resultados permitem afirmar que o vídeo informativo foi eficaz na redução de percepção de dor nos pacientes e na diminuição do comportamento de dor (ingestão de analgésicos), porém não se mostrou eficaz na redução dos indicadores de ansiedade (fisiológicos e psicológicos) / Abstract: The aim of this study was to identify and analyze the levels of anxiety and pain and the physiological changes of patients undergoing extraction of third molars that received or not, psychological preparation, carried out by a video containing procedure and sensory information. In this study 140 patients (14 to 24 years old) who needed the extraction of, at least, one third molar in a dental session. Patients were randomly divided into two groups (Control (CG) and Experimental (EG)). The study design was subdivided into: Interview, Pre-surgery, Audio-visual application (EG only), Surgery, Immediate post surgery, Mediate post surgery I, Mediate post surgery II, and Suture removal. The interview had questions about health habits, previous oral surgery and use of medicines. The pre-surgery period consisted of physiological measures (heart rate and blood pressure), application of Beck Anxiety Inventory (BAI), Dental Anxiety Scale Corah (DAS) and McGill Pain Questionnaire. After the pre-surgery a video was presented, and it contained information about technical procedures and sensory experiences. This video was presented for EG only. On the immediate post surgery, mediate post surgery and suture removal were repeated the same measures of pre-surgery period. Throughout the post-surgical recovery period the patient registered the intake of analgesics in a protocol (pre-prepared). To analyze the data obtained in the BAI, DAS and McGill questionnaire, the administration of analgesics and physiological measures, we used the Analysis of Variance (ANOVA), Tukey and the Contrast Test (p-value £ 0.05). The data obtained by the initial interview were categorized and statistically analyzed using the Chi-Square (p-value £ 0.05). Data analysis indicates reduction in reported pain and in analgesic consumption in the EG. There was no statistically significant differences in levels of anxiety and physiological measures between patients who watched the video and patients who did not. These results indicate that the informational video was effective in reducing pain perception in patients and on the behavior of analgesics ingestion, but was not effective in reducing anxiety indicators (physiological and psychological) / Mestrado / Saude da Criança e do Adolescente / Mestre em Saude da Criança e do Adolescente

Trata-se de um estudo descritivo exploratório com abordagem de análise quantitativa, cujo objetivo foi estudar a ocorrência de acidentes com material biológico potencialmente contaminado e os fatores de risco envolvidos entre os alunos do Curso de Odontologia do interior do Estado do Paraná, Brasil. Para a coleta de dados, aplicou-se um questionário contendo perguntas abertas e fechadas. Este instrumento foi aplicado aos alunos após a observação dos aspectos ético-legais. Participaram do estudo 172 alunos da 3ª, 4ª e 5ª série do curso. Destes, 122 (70,9%) alegaram ter sofrido exposição acidental com material potencialmente contaminado. A maioria dos alunos que sofreram exposição acidental é do sexo feminino (61,0%) e estão cursando a 5ª série do curso, a idade predominante ficou entre 20 e 26 anos (86,1%). O número de acidentes mencionados pelos 122 alunos totalizou 448. Quanto ao tipo de exposição, a de pele íntegra foi a mais freqüente, seguida da exposição em mucosa e em 3º o acidente percutâneo perfazendo uma média total de 2,6 acidentes por aluno sendo a média de 0,23 para acidentes percutâneos. As topografias mais afetadas nestas exposições foram os olhos, mãos e dedos, enquanto que as brocas e agulha de anestesia foram citadas como os principais objetos causadores destes acidentes. A situação de ocorrência mais encontrada foi o ato de se utilizar normalmente um instrumental e o momento de realizar a limpeza dos instrumentais. Foi nas disciplinas de Clínica Integrada, Periodontia e Dentística que ocorreram a maioria das exposições. Quanto à severidade, 41,8% das exposições foram consideradas superficiais e 22,1% como moderadas. Apenas 10,7% dos alunos que sofreram exposição procuraram atendimento para avaliação e conduta em relação à exposição, 88,6% dos sujeitos receberam as três doses da vacina contra hepatite B. Observou-se ainda que nem sempre os alunos faziam uso dos Equipamentos de Proteção Individual, sendo que o uso dos óculos de proteção e a utilização de luvas de borracha grossa para realizar a limpeza dos materiais foram os mais negligenciados. Este estudo permitiu concluir que o risco de exposição a material biológico é iminente para esta categoria e que é necessário estabelecer estratégias de intervenção urgentes tanto em nível institucional quanto acadêmico a fim de reduzir estes riscos. / This is an exploratory descriptive study with a quantitative analysis approach, which objective was to study the occurrence of accidents with potentially biologically contaminated material and the risk factors involving the students from the Course of Odontology in the interior of the State of Paraná, Brazil. For the data collection, a questionnaire was applied containing open and closed questions. This instrument was applied to the students after the observation of the ethical-legal aspects. One hundred and seventy two students from the 3rd, 4th and 5th years of the course participated in the study. From these students, 122 (70.9%) alleged to have suffered accidental exposition with potentially contaminated material. Most of the students that suffered accidental exposition were female (61.0%) and they were at the 5th year of the course, the predominant age was between 20 and 26 years old (86.1%). The number of accidents mentioned by the 122 students summed 448. The most frequent kind of accident occurrences was the intact skin, followed by the exposition of mucous membrane and the percutaneous accident which made a total average of 2.6 accidents for each student and the average of 0.23 for percutaneous accidents alone. The most affected areas in these expositions were the eyes, hands and fingers, and the drills and the anesthesia needles were mentioned as the main objects that causes these accidents. The most found occurrence situation was the common action of using an instrument and at the moment of cleaning them. It was in the courses of Integrated Clinic, Periodontics and Dentistics that happened most of the expositions. As for the severity of the cases, 41.8% of the expositions were considered superficial and 22.1% were moderate. Only 10.7% of the students exposed to some kind of injury, sought for a service of checking and possible treatment; 88.6% of the persons received the three doses of the hepatitis B vaccine. It was observed though, that students didn’t usually make use of the Equipments of Individual Protection. The use of the protection glasses and gloves, made of thick rubber at the time of cleaning the materials were the most neglectful. This study allowed us to conclude that the exposition risk to biological material is imminent for this work category and that it is necessary to establish urgent intervention strategies on an institutional or academic level in order to reduce these risks.

Objetivo: Comparar el nivel de conocimiento y aplicación de medidas de bioseguridad en estudiantes de pregrado y egresados de la carrera de odontología del periodo 2013-2018 de una universidad privada peruana. Materiales y Métodos: Estudio piloto descriptivo de tipo transversal observacional, siendo la población los estudiantes de pregrado y egresados de la carrera de odontología de una universidad privada peruana. Se tomó una muestra de 32 estudiantes de pregrado y 32 egresados de odontología de la misma institución, evaluándose el nivel de conocimiento mediante una encuesta autoaplicable y el nivel de aplicación de las medidas de bioseguridad por medio de una ficha observacional. El análisis univariado se obtuvo mediante frecuencias absolutas y relativas; para el análisis bivariado se utilizó la prueba de Chi-cuadrado y prueba exacta de Fisher. (p≤0.05) Resultados: El conocimiento sobre medidas de bioseguridad de los alumnos de pregrado y egresados es de nivel regular, con valores de 40.6% y 46.8% respectivamente, el 34.37% de alumnos de pregrado y el 25.56% del grupo de egresados obtuvieron un buen nivel de aplicación de las medidas de bioseguridad. Se encontró diferencias estadísticamente significativas entre el nivel de conocimiento de los alumnos de pregrado y egresados. (p= 0.001). Conclusión: Los grupos de pregrado y egresados en referencia al conocimiento en medidas de bioseguridad, obtuvieron el nivel de regular, y lo que respecta a la aplicación de medidas de bioseguridad, ambos grupos lograron el nivel de bueno. / Objective: Compare the level of knowledge and application of biosafety measures in undergraduate and graduate students of the 2013-2018 dental career of a Peruvian private university. Materials and Methods: A descriptive, observational cross-sectional pilot study, with the population being undergraduate and graduate students of the dental career of a Peruvian private university. A sample of 32 undergraduate students and 32 graduates of dentistry from the same institution were taken, assessing the level of knowledge through a self-applying survey and the level of application of biosecurity measures through an observational record. Univariate analysis was obtained by absolute and relative frequencies; The Chi-square test and Fisher's exact test were used for the bivariate analysis. (p≤0.05) Results: The knowledge on biosecurity measures of undergraduate and graduate students is of a regular level, with values ​​of 40.6% and 46.8% respectively, 34.37% of undergraduate students and 25.56% of the group of graduates obtained a good level of application of biosecurity measures. Statistically significant differences were found between the level of knowledge of undergraduate and graduate students. (p = 0.001). Conclusion: Undergraduate and graduate groups in reference to knowledge in biosecurity measures, obtained the level of regular, and with regard to the application of biosecurity measures, both groups achieved the level of good. / Tesis

Objetivo: Evaluar el manejo terapéutico seleccionado por los estudiantes de pregrado, egresados y docentes de una Universidad privada de Lima en piezas dentarias con HIM Materiales y métodos: En este estudio se trabajo con 151 participantes, siendo estudiantes de pregrado, egresados y docentes entre los 20 a 42 años de una Universidad Privada en Chorrillos, Lima-Perú. Se les aplicó un cuestionario el cual se subdividió en 2 fases: tipo de material y tipo de preparación cavitaria con 3 casos de HIM con diferente grado de severidad. Para el análisis univariado, se procedió a obtener la estadística descriptiva, frecuencias absolutas y relativas (P<0.05). Resultados: En el caso 1 el tratamiento más seleccionado por todos los encuestados fue “Sellante de fisuras a base de material de ionómero de vidrio” siendo en pregrado 31(68.9%), egresados 37(47.43%) y docentes 19(67.86%). En el caso 2 el tratamiento más seleccionado fue “corona preformada” siendo en pregrado de 20(44.45%), egresados de 33(42.30%) y docentes 15(53.57%). En el caso 3 en la primera opción “Remover solo el esmalte blando y dañado” fue más elegida por egresados 45(57.69%). En la segunda opción “Remover mayor sustancia dental, pero dejar el borde de la preparación en esmalte hipomineralizado” fue más elegida por pregrado 27(60%). En cuanto a la tercera opción, “Remover todo el esmalte afectado con HIM y dejar el borde de la preparación en esmalte sano", fue más elegida por docentes 7(25%). También se observa que si hubo diferencia significativa entre el nivel de formación con manejo terapeutico. (p=0,000). Conclusiones: En base a los resultados encontrados es posible concluir que el tratamiento para HIM debe ser elegido de acuerdo a las características individuales de la pieza afectada, las cuales, determinaran el tipo de preparación cavitaria o el tipo de material a utilizar. / Objective: To evaluate the therapeutic management selected by undergraduate students, graduates and teachers of a private University of Lima in dental pieces with HIM. Materials and methods: In this study worked with 151 participants, being undergraduate students, graduates and teachers between the ages of 20 and 42 of a Private University in Chorrillos, Lima-Peru. A questionnaire was applied which was subdivided into 2 phases: type of material and type of cavitary preparation with 3 cases of HIM with different severity. For the univariate analysis, the descriptive statistics, absolute and relative frequencies were analyzed (P <0.05). Results: In case 1, the treatment most selected by all respondents was “glass ionomer fissure sealants” being undergraduate 31 (68.9%), graduates 37 (47.43%) and teachers 19 (67.86%). In case 2, the most selected treatment was “preformed crown” being undergraduate of 20 (44.45%), graduates of 33 (42.30%) and teachers 15 (53.57%). In case 3, in the first option “Remove only soft and damaged enamel”, it was most chosen by graduates 45 (57.69%). In the second option "Remove more dental substance, but leave the edge of the preparation in hypomineralized enamel" was most chosen by undergraduate 27 (60%). As for the third option, "Remove all the enamel affected with HIM and leave the edge of the preparation in healthy enamel", was most chosen by teachers 7 (25%). It is also observed that if there was a significant difference between the level of training with therapeutic management (p = 0,000). Conclusions: Based on the results found, it is possible to conclude that the treatment for HIM should be chosen according to the individual characteristics of the affected piece, which will determine the type of cavitary preparation or the type of material to be used. / Tesis

Objetivo: Evaluar la calidad de atención que perciben los pacientes en el servicio de odontología del Centro Universitario de Salud de una universidad privada de Lima durante el año 2019. Materiales y métodos: Diseño de estudio de tipo transversal y descriptivo. Se incluyeron 125 pacientes que acudieron a la facultad de odontología de una universidad privada de Lima en el año 2019. Se utilizó la encuesta SERVPERF para medir la percepción de la calidad de atención odontológica. Resultados: El estudio demostró que existe asociación estadísticamente significativa entre la calidad de atención percibida con el ingreso salarial mensual (p<0,05). Sumado a esto, se pudo observar que, en cuanto a las dimensiones de elementos tangibles, fiabilidad, capacidad de respuesta, seguridad y empatía, del instrumento SERVPERF, el mayor número de encuestados perciben una calidad de atención extremadamente buena. Además, en la dimensión de seguridad se presenta el mayor número de pacientes que perciben una calidad de atención extremadamente buena con un 60% (75) personas, seguido de la dimensión empatía con 71(56.80%). Conclusión: El mayor número de pacientes encuestados representados por el 60% (75), percibió una calidad de atención extremadamente buena en el servicio de odontología del Centro Universitario de Salud de una universidad privada de Lima. / Object: Evaluate the attention quality that patients perceive in the dental service of the university health center of a private university in Lima during the year 2019. Materials and methods: Design of a cross-sectional and descriptive study. We included 125 patients who attended the faculty of dentistry of a private university in Lima in 2019. The SERVPERF survey was used to measure the perception of the quality of dental care. Results: The study showed that there is a statistically significant association between the quality of care received with the monthly salary income (p <0.05). In addition to this, it was observed that in the dimensions of tangible elements, reliability, responsiveness, security and empathy, of the SERVPERF instrument, the largest number of respondents perceive an extremely good quality of care. In addition, in the security dimension, the greatest number of patients who perceive an extremely good quality of care with 60% (75) people is presented, followed by the empathy dimension with 71 (56.80%). Conclusion: The highest number of surveyed patients represented by 60% (75), perceived an extremely good quality of care in the dental service of the university health center of a private university in Lima. / Tesis