The proliferation of web based technologies has resulted in new forms of communities and organizations with enormous implications for design of learning and education. This thesis explores learning occurring within open source software (OSS) communities. OSS communities are a dominant form of organizing in software development with implications not only for innovative product development but also for the training of a large number of software developers. The central catalyst of learning within these communities is expert-novice interactions. These interactions between experts and novices or newcomers are critical for the growth and sustenance of a community and therefore it is imperative that experts are able to provide newcomers requisite advice and support as they traverse the community and develop software. Although prior literature has demonstrated the significance of expert-novice interactions, there are two central issues that have not been examined. First, there is no examination of the role of external events on community interaction, particularly as it relates to experts and novices. Second, the exact nature of expert help, particularly, the quantity of help and whether it helps or hinders newcomer participation has not been studied. This thesis studies these two aspects of expert-novice interaction within OSS communities. The data for this study comes from two OSS communities. The Java newcomer forum was studied as it provided a useful setting for examining external events given the recent changes in Java's ownership. Furthermore, the forum has a rating system which classifies newcomers and experienced members allowing the analysis of expert-novice interactions. The second set of data comes from the MySQL newcomer forum which has also undergone organizational changes and allows for comparison with data from the Java forum. Data were collected by parsing information from the HTML pages and stored in a relational database. To analyze the effect of external events, a natural experiment method was used whereby participation levels were studied around significant events that affected the community. To better understand the changes contextually, an extensive study of major news outlets was also undertaken. Findings from the external event study show significant changes in participation patterns, especially among newcomers in response to key external events. The study also revealed that the changes in participation of newcomers were observed even though other internal characteristics (help giving, expert participation) did not change indicating that external events have a strong bearing on community participation. The effect of expert advice was studied using a logistic regression model to determine how specific participation patterns in discussion threads led to the final response to newcomers. This was supported by social network analysis to visually interpret the participation patterns of experienced members in two different scenarios, one in which the question was answered and the other where it was not. Findings show that higher number of responses from experienced members did not correlate with a response. Therefore, although expert help is essential, non-moderated or unguided help can lead to conflict among experts and inefficient feedback to newcomers. / Master of Science

網路社群中的字幕組，是由一群無償勞動的網友們、透過新科技溝通媒介而組織起來的。在本研究中，筆者將字幕組視為一個虛擬團隊，意圖探討無償虛擬團隊的組織文化與互動方式。近年來，國內的虛擬團隊研究觀點，似乎較偏向學校或者企業，所設定的虛擬團隊也清一色是營利組織或者學校體制內的虛擬團隊。然而，字幕組的工作卻是無償無薪，也缺乏外在的企業體制。 無償的虛擬團隊與營利組織裡的虛擬團隊有何差異呢？網路社群中的P2P資源交換特性或者網路社群中的生態，是否也會影響到字幕組這樣的無償虛擬團隊？本研究採取Potter與Balthazard（2002）所整理出之團隊「互動型態」理論、Dani 與Burns等人（2006）的「組織文化類型」理論，試圖找出不同規模與文化情境的字幕組互動型態、組織文化類型。筆者觀察了數個中國與台灣的字幕組，期望找出具集體知識共作、創造特性的虛擬團隊特色。而這些特色，或許能啟發國內其餘具知識分享、文化創造性質的虛擬團隊。 本研究使用參與觀察、親身實作等方法進行，輔以筆者自身的中國字幕組經驗與其他台灣字幕組成員的深度訪談，同步進行書寫。 研究結果顯示，字幕組的組織文化偏向關係親密的「宗族文化」、以及具有創新特質的「鬆散彈性文化」。而針對字幕組的互動型態分析，則集中於「合作型」、「人際型」，同樣都是關係較親近、競爭壓力較少的互動類型。這些特質顯示出，字幕組這樣的無償虛擬團隊，的確在組織文化、互動風格方面，都有著與企業不同的組織屬性。 / The Subtitle Teams in online communities are formed by volunteers who communicate by virtual technology. This study views the Subtitle Teams as virtual teams, in order to explore their organizational culture and interaction style. In recent years, most Virtual Teams studies in Taiwan focus on teams in school and businesses industries, however, the Subtitle Teams are volunteers without business structure. What is the difference between commercial virtual teams and voluntary subtitle teams? Do P2P communities influence voluntary subtitle teams like Subtitle Teams? We use Potter & Balthazard (2002)’s Interaction Style theory and Dani & Burn(2006)’s Organization Culture Types to explore the traits of Subtitle Teams. The Subtitle Teams in this study includes culture difference between Taiwan and Chinese, also the difference between Drama Subtitle Teams and Animation Subtitle Teams. The goal of this study is to find out some trait of creative, knowledge-based, and cooperative virtual teams, hope these result will help other virtual teams in NPO organizations or Cultural Industry in Taiwan. This study use participant observation, in-depth interviewing and case study to view the experience of the members from four Subtitle Teams. We found out that the Subtitle Team’s Organization Culture might tend to be The Clan Culture and The Adhocracy Culture. As to the Interaction Style analysis, many subtitle teams tend to be Passive Style and Constructive Style at the same time at the same time.

This dissertation investigates ways of supporting parents in managing youth's social media use. I present empirical evidence of the challenges parents face in managing youth technology use. I then translate these results into the design and deployment of ParentNet, a community-based online social network for middle school parents to keep up with changes in technology. This dissertation provides new insights into the opportunities and challenges in conducting HCC research with a particular demographic, parents and youth. The contributions of this research are: (1) empirical studies of challenges parents face in managing youth technology use; (2) the design and deployment of a community-based online social network called ParentNet; (3) limitations and design considerations for deploying technological interventions for different social groups; and (4) reflection on emerging themes around overuse and disconnection in daily life.

No description available.

GeNeMe steht für Gemeinschaften in Neuen Medien, im englischen Sprachgebrauch bezeichnet als Web-based Communities oder Online Communities. Einen wichtigen Impuls erfuhren die wissenschaftliche Analyse und die wirtschaftliche Nutzung dieser Communities unter der Metapher des Web2.0. Internet-basierte Technologien wie z. B. Social Media Werkzeuge, aber auch (soziale) Intranet-Systeme und Wissensplattformen bestimmen mehr denn je Lernen, Forschen und Arbeiten in Wirtschaft, Wissenschaft und Bildung und insbesondere das private (Zusammen-) Leben. Dabei führt die zunehmende Mobilität moderner multimedialer Systeme (Smartphone, Tablet PC, etc.) zu neuen Nutzungsoptionen und kollaborativen Anwendungen - sei es im Bereich des Gaming, der Barrierefreiheit oder beim gemeinsamen Gestalten digitaler Produkte. Die GeNeMe ’13 richtet sich in gleichem Maße an Wissenschaftler und Praktiker, die sich über den aktuellen Stand der Arbeiten auf dem Gebiet der Gemeinschaften in Neuen Medien informieren möchten. Im 16. Jahr der Tagung geht es weiterhin um Fragen der (Ver-)Gemeinschaftung bei der Nutzung neuer Medien, virtueller Communities und des Social Web. Unabhängig von der sektoralen Zugehörigkeit der behandelten Szenarien zu Wirtschaft, Wissenschaft, Bildung und Unterhaltung geht es schwerpunktmäßig um folgende Themen: • Research Communities • Multi- and Rich Media Communication/Collaboration in mobilen Anwendungsszenarien und Kollaborative Barrierefreiheit • Global Communities, transnationale Kooperationen und - Netzwerke • Virtual and Massive Communities in Education Neben der methodischen und technologischen Perspektive interessiert das Verhältnis von individueller versus gemeinschaftlicher Aktivität, respektive Nutzung. Stärker als 2012 wurde auch die themenbezogene Praxis von Communities berücksichtigt. Der Sammelband zur Tagung „Gemeinschaften in Neuen Medien“ steht 2013 unter dem Rahmenthema „Online Communities: Enterprise Networks, Open Education and Global Communication“ und strukturiert sich in Beiträge zu den Themenfeldern Community Technologies, Community Topics und Community Didactics. Alle in den Proceedings publizierten Beiträge wurden mit Hilfe eines anonymisierten Begutachtungsverfahrens auf Basis von mindestens 2 Gutachten aus einem breiten Angebot interessanter und qualitativ hochwertiger Beiträge ausgewählt.

In der Gesellschaft gibt es einige wenige Individuen, die besonders überzeugend auf andere wirken und diese daher in Bezug auf Ideen, Informationen und Produkte beeinflussen können. Sie werden Meinungsführer genannt und sind in allen Bereichen der Gesellschaft zu finden. Meinungsführer sind aber, um Einfluss nehmen zu können, auf Meinungssuchende angewiesen. Diese finden sie zumeist in sozialen Netzwerken, wie Communities (online als auch offline), in welchen sie am aktivsten sind oder welche den Interessen der Meinungsführer am ehesten entsprechen. Im Onlinemarketing werden Meinungsführer zunehmend wichtiger, da es effektiver ist, sie direkt zu informieren und zu bewerben und dadurch Informationen verbreiten zu lassen oder durch sie Produkte, wie beispielsweise mittels Produktmuster, weiter zu empfehlen. Durch diese Prozesse können Produktempfehlungen und deren Verbreitung initiiert werden. In vielen Forschungsprojekten wurden bereits Aspekte der Meinungsführerschaft sowie Identifikationsmöglichkeiten für Meinungsführer in sozialen Netzwerken erarbeitet. Bisher sind Definitionen von Online-Communities und die Definition des Einflusses oder der Eigenschaften und Kennzahlen von Meinungsführern nicht einheitlich. Besonders die Kennzahlen zur Identifikation von Meinungsführerschaft in sozialen Netzwerken überschneiden sich teilweise inhaltlich, als auch namentlich. (...)

Der diesjährige Call for Papers hebt es hervor: „Internet-basierte Technologien wie z.B. Social Media Werkzeuge, aber auch (soziale) Intranet-Systeme und Wissensplattformen bestimmen mehr denn je Lernen, Forschen und Arbeiten in Wirtschaft, Wissenschaft und Bildung und insbesondere das private (Zusammen)Leben.“ Dies betrifft jedoch nicht nur das berufliche Miteinander. Soziale Plattformen führen zu Vergemeinschaftung (Weber, 1922), stabilisieren Freundschaften (Fischer, 2012) und erweitern unsere Möglichkeiten der Kommunikation (ebd.). Zunehmend wird dabei nicht nur Wissen ausgetauscht, sondern – wie obiges Beispiel zeigt - vor allem auch Emotionen. Das Teilen von emotionalen Inhalten rückt nicht nur bei Menschen in den Vordergrund, die an Krankheiten leiden und versuchen, die daraus entstandene Situation auf diese Art zu bewältigen, sondern – wie obiger Auszug darlegt – auch bei Personen, die einen geliebten Nahestehenden verloren haben. Das Teilen von Emotionen geschieht unter anderem auf virtuellen Friedhöfen, den sogenannten Memorials, aber auch auf Online-Plattformen, auf denen Betroffene sich aktiv mit Gleichgesinnten austauschen können, den sogenannten Trauer-Foren. (...)

Made available in DSpace on 2016-08-03T12:29:39Z (GMT). No. of bitstreams: 1 Laercio Bento.pdf: 2367394 bytes, checksum: 09d15f47ca652df70a2140655526455e (MD5) Previous issue date: 2012-12-11 / With the purpose of increasing their marketing campaigns, many organizations turn to social media tools hosted on the Internet. With that, these organizations look for increased productivity by adopting automated message, or even feature direct access, entering characterized persuasive messages in discussion forums in online communities. It can be seen here certain lack of sensitivity to deal with communication, a medium in which the message is not necessarily an easy propagation environment. Often implies a possibility of reverberation indicating greater attention be essential in the development and direction of these communications flows, for the purposes sharply persuasive. Accordingly, this paper proposes the study of online communities in which we, from the identification of factors that lead to the formation of these communities, analyse and interpret its structure and communications flows, such that its elements indicate aggregators. To this end, we aim to demonstrate that with these components, the analysis can be developed to better match strategies relationships, enabling actions inherent in the marketing communication process with these communities. The network structure was analyzed with software applications such as integration with UCINET NetDraw, and communication flows formed the corpora analyzed with Wordsmith Tools suite. A network formed in the community hosted in orkut provided the corpora for lexical analysis. The obtained results could characterize not only the very existence of the social network, such as the potential relationship, from interpretations of dialogic flows of its elements aggregators, through visuals (graphs), statistical and lexical means. / Com o propósito de incrementar suas campanhas mercadológicas, muitas organizações, recorrem às ferramentas de mídias sociais hospedadas na Internet. Com isso, procuram o aumento de produtividade com adoção de sistemas automatizados de reprodução de mensagens, ou mesmo de recursos de acesso direto, inserindo mensagens de caráter persuasivo nos fóruns de discussões em comunidades online. Uma certa falta de sensibilidade para com o trato comunicacional, num meio potencialmente promissor, mas que pede uma outra interpretação, para posterior ação. Frequentemente implica em uma possibilidade de reverberação indicando ser imprescindível maior atenção na elaboração e no direcionamento desses fluxos comunicacionais, acentuadamente os de propósitos persuasivos. Nesse sentido, o presente trabalho propõe o estudo de comunidades online nas quais possamos a partir da identificação dos fatores que levem à sua formação, analisar e interpretar sua estrutura e seus fluxos comunicacionais, tais que, indiquem seus elementos agregadores. Para tal, com os preceitos metodológicos observados, objetivou-se demonstrar que, com esses componentes, as análises podem ser desenvolvidas para melhor adequação de estratégias de relacionamentos, possibilitando ações inerentes ao processo comunicacional mercadológico com essas comunidades. A metodologia ora empregada envolveu análise estrutural da rede com aplicações de softwares como UCINET, integrado com NetDraw, e dos fluxos comunicacionais, que formaram o corpora, analisado com a suíte Wordsmith Tools. Uma rede formada em comunidade hospedada na ferramenta orkut, por meio da obtenção dos conteúdos de fóruns temáticos, forneceu o corpora para as análises lexicais. Os resultados obtidos puderam caracterizar, não só a própria existência da rede social, como as potencialidades de relacionamento, a partir de interpretações de fluxos dialógicos de seus elementos agregadores, por meio de recursos visuais (grafos), estatísticos e lexicais.

Individuals who do not fit neatly into the expected genetic and phenotypic XX/XY binary have been misrepresented, ignored, operated on without consent, denied legal rights, and gaslighted by multiple spheres of dominant society including, but not limited to: medicine, popular culture, and the justice system. Using Michael Foucault’s conception of 'counter-discourse' in conversation with the work of Gayatri Spivak, I ask how online intersex communities (OICs) have participated in counter-discourse by examining forums, blogs, comments, organization websites, memoirs and social media pages. Major examples of phenomena OICs respond to, engage with, and critique include: surgery on intersex infants; the introduction of the term 'DSD'; intersexuality in popular television shows; chromosomal primacy; and legal standings of intersex individuals in different countries. I found that 'counter-discourse' within OICs include efforts to: redefine the 'truth' against common problematic appeals to medicine, morals, or nature; advocate acceptance of all bodies; and create of a sense of belonging where there is space for people to heal and organize on a foundation of affinity.

Thesis describes level of current use of internet within Advanced Search Technology and suggests further possibilities of internet tools involvement into the company business processes. Main target of the thesis is to monitor processes of current business model, to identify the tools used in them and define role of the tools for particular process. Thesis further analyses the use of these tools regarding current trends, company competitors and the data observed by questionaire sent to employees, candidates and competitors of Advanced Search Technology. Minor target is to find an innovative use of new tools or identify potential of use of the currently used tools. The thesis contains a proposal for networking platform within online communities Facebook and LinkedIn.