Trata-se de um estudo exploratório-descritivo de abordagem qualitativa, com o objetivo de analisar o conhecimento do usuário com diabetes mellitus acerca dos direitos e benefícios em saúde advindos da legislação vigente. O estudo foi realizado no Centro de Pesquisa e Extensão Universitária do interior paulista com 12 usuários com diabetes mellitus, vinculados ao Grupo de Educação em Diabetes. A coleta de dados ocorreu no período de setembro a dezembro de 2008, através de entrevista semi-estruturada, norteada pela questão relacionada ao conhecimento do usuário com diabetes mellitus e percepção dos benefícios em saúde advindos da legislação vigente. Utilizou-se também, um questionário contendo variáveis sóciodemográficas, variáveis clínicas e variáveis relacionadas ao monitorização da glicemia capilar para caracterização dos participantes da pesquisa. A análise dos temas foi fundamentada nos documentos oficiais identificados através do levantamento acerca dos direitos do usuário em diabetes e dos princípios da Bioética. Os dados obtidos foram agrupados em três temas: a não-consciência dos usuários com diabetes mellitus acerca dos seus direitos; a co-responsabilidade em saúde no que diz respeito ao fornecimento de informações e à efetivação dos direitos dos usuários e, a qualidade da interação profissional-usuário nos serviços de saúde. Apesar dos avanços legalmente alcançados pelas políticas públicas, os usuários com diabetes mellitus em sua maioria desconhecem seus direitos, mas utilizam de maneira não-consciente os benefícios advindos da legislação, tais como, a aquisição gratuita de medicamentos, glicosímetros e tiras para a monitorização da glicemia capilar em domicílio. No entanto, eles percebem o benefício como um favor ou doação. Assim, é de suma importância que haja informação sobre os direitos dos usuários com diabetes, uma vez que, sem a necessária e suficiente informação, torna-se difícil o usuário ser capaz de reivindicar e/ou lutar pelos seus direitos. O desconhecimento dos usuários com diabetes sobre seus direitos resulta na falta de efetivação do exercício de autonomia. As dificuldades apontadas, tais como o acesso a consultas médicas, a impessoalidade da relação entre profissionais de saúde e usuários, apontam para o desejo de humanização no atendimento nos serviços de saúde. Esperamos que os resultados aqui apresentados sobre o conhecimento dos usuários com diabetes mellitus acerca dos seus direitos e benefícios da legislação vigente possam contribuir para a assistência de Enfermagem e dos profissionais da saúde. Para tanto, a necessidade de informação adequada aos usuários dos serviços de saúde nos remete ao papel social que a Enfermagem possui, como um elo entre os usuários e os atuais modelos de saúde vigentes. / This is an exploratory-descriptive study of qualitative approach, aiming to analyze the user\'s knowledge with diabetes about the rights and benefits in health resulting from legislation. The study was conducted at a Center for Research and Extension University of São Paulo with 12 users with diabetes mellitus, related to the Group for Education in Diabetes. Data collection occurred during September-December 2008, through semi-structured, guided by the question related to the user\'s knowledge with diabetes mellitus and perception of health benefits derived from the law. It also used a questionnaire containing socio-demographic variables, clinical variables and variables related to the capillary blood glucose monitoring to characterize the participants in the research. The analysis of the themes was based on official documents identified by the survey about user rights in diabetes and the principles of bioethics. The data were grouped into three themes: the non-conscious users with diabetes about their rights, the co-responsibility in health as regards the provision of information and the realization of the rights of users and the quality of interaction professional-user in health services. Despite legal advances made by public policies, users with diabetes mellitus in the majority know their rights, but use of a non-aware of the benefits arising from legislation such as the acquisition of free medications, glucometers and strips for monitoring the capillary blood glucose at home. However, they perceive the benefit as a favor or gift. Thus, it is critical that there is information on the rights of users with diabetes, since without the necessary and sufficient information, it becomes difficult for the user to be able to claim and / or fight for their rights. The unfamiliarity of users with diabetes on their rights results in the lack of effective exercise of autonomy. The difficulties pointed out, such as access to medical consultations, the impersonality of the relationship between health professionals and users point to the desire of humanization of care in health services. We hope that the results presented here on the knowledge of users with diabetes about their rights and benefits of the legislation can contribute to the assistance of nursing and health professionals. Thus, the need for adequate information to users of health services refers to the social role that nursing has, as a link between users and the current existing models of health.

This thesis is dedicated to a specific scope of customer rights -- rights of the patient in providing of health care in Czech republic. It gives a survey of legislation in customer protection describing principal patient rights, ethical rules and means how these rights can be claimed. Compiling relevant topics of some branches of medicine, it deduces the consequences. Level of knowledge about customer rights among patients is evaluated by questionare.

Introduction: The thesis "Alzheimer's disease and department of intensive care" deals with the specifics and difficulties of nursing care for patients with this chronic and degenerative disease in intensive care units (ICUs). The number of patients with Alzheimer's disease is constantly growing and caring for them in such specific wards is extremely demanding. The purpose of this thesis was to map the most problematic areas in the care provided and propose their solution. Methods and results: The empirical part presents the results of a conducted qualitative research which took place in the form of interviews with 10 general nurses who have experience with such patients. Following a word-for-word transcription of the obtained interviews, the results are summarized in a final discussion. They show that when caring for a patient with dementia, general nurses see the main problems in his decreased ability to cooperate, behavioral changes, which often appear as a result of environment change, and difficult communication. They consider the patient's confusion, his negativism, and the inability to find the right words to be communication barriers. This results in enormous demands on the caring staff's patience. The interviewed general nurses however approach patients with dementia generally positively...

Trata-se de pesquisa quali-quantitativa que envolve observação participante, análise de documentos e realização de entrevistas com usuários de um hospital do SUS e um particular. O foco da investigação é o consentimento informado na assistência à saúde, entendido como o processo decisório compartilhado no qual há troca de informações, impressões e valores entre os usuários do serviço e os profissionais de saúde. Objetivou-se verificar sua prática no sistema de saúde brasileiro, com recorte para a área da oncologia. Para a análise estatística, as variáveis categóricas foram avaliadas por meio do teste exato de Fisher e, as variáveis numéricas, comparadas utilizando o teste t, com nível de significância de 5 por cento . Quanto aos termos de consentimento, os testes de Flesch e Flesch-Kincaid apontaram legibilidade inadequada segundo padrões internacionais, bem como diante dos níveis educacionais de fato encontrados nos hospitais. Mais de 70 por cento dos entrevistados do SUS não tinham escolaridade compatível com a exigida para a leitura dos documentos. Apesar de a quase totalidade dos usuários dos hospitais ter relatado satisfação com as informações recebidas sobre o procedimento que iria realizar, apenas 58 por cento souberam elencar ao menos um risco relacionado ao mesmo. Conforme o esperado, houve associação entre nível educacional e renda dos usuários com a compreensão de riscos dos procedimentos. Mesmo que não se tenha notícia da variável renda ter sido considerada em estudos anteriores, por meio de regressão logística múltipla, observou-se que teve peso muito maior do que a escolaridade em predizer a chance de a pessoa citar um dos riscos do procedimento, embora ambos os fatores sejam preditores independentes. Não houve relação entre a compreensão de riscos e se o hospital era SUS ou particular, e nem em relação ao tempo de tratamento. Diferentemente de pesquisas em outros países, tampouco houve associação entre nível educacional e leitura do termo de consentimento. Entretanto, quando foi o médico, dentre os profissionais de saúde, quem entregou o termo, este foi mais lido pelos usuários. Houve associação entre o usuário estar no hospital particular e acreditar que o termo de consentimento serve para proteger os médicos, em contraposição a servir à sua própria garantia. Pela análise qualitativa, os usuários do SUS tiveram maior habilidade que o esperado na compreensão do diagnóstico e histórico da doença. Acredita-se que o bom acolhimento conseguiu superar em parte o nível educacional e de renda que foram detectados como barreiras ao entendimento das informações, de forma que a humanização da saúde parece impactar positivamente na compreensão das informações pelos usuários. Contudo, em ambos os hospitais, apesar de conseguirem relatar bem os procedimentos pretéritos e futuros, muitos usuários pareciam não saber se contextualizar em seus tratamentos e nem entender os motivos e objetivos dos procedimentos realizados. Em geral, tanto usuários como profissionais mostraram não entender o que é o consentimento informado e a diferença deste para os termos de consentimento, comumente tratados como mera burocracia jurídica. Tudo isso pode estar prejudicando os objetivos do consentimento informado e são questões que necessitam ser repensadas no sistema de saúde / This qualitative-quantitative research includes participant observation, document analysis, and interviews with users from both SUS and private hospitals. It focuses the informed consent in the health care, understood as the shared decisionmaking process in which information, opinions, and values are exchanged between the service users and their health professionals. The goal is to analyze the practice of the informed consent within the Brazilian Health Systems oncology field. The evaluations of categorical variables associations used the Fisher\'s exact test, while the numerical variables were compared through a t-test, at the 5 per cent significance level. Through Flesch and Flesch-Kincaid methods, it was found that the hospitals informed consent terms are of inadequate readability according to international standards, and also inappropriate compared to the actual users literacy level: more than 70 per cent of the SUS interviewees do not match the required literacy standard for comprehending the documents. In addition, although almost all users reported satisfaction with the information they received about their procedure, only 58 per cent were able to name at least one related risk. As expected, there was an association between the educational and income levels of the participants and their ability to understand the risks of a medical procedure. It is noteworthy that previous studies, both national and foreign, do not seem to have considered income level as a variable. Although both factors were independent predictors, multiple logistic regressions showed that income level had a greater weight than educational level in predicting a person\'s chance of citing one of the procedural risks. Additionally, no matter the timing of the treatment, there was no relation between knowledge of risks and whether the hospital is SUS or private. Unlike results found in other countries, there appears to be no association between educational level and the reading of consent terms. Nevertheless, when the doctor is the health professional who applies the term, it is read more often by the users. The research demonstrated that there was an association between the user being in the private hospital and believing that the consent term exists to protect the rights of the doctor instead of their rights as health service users. Through qualitative analysis, this study found that the SUS hospital users had greater ability than expected to understand disease diagnosis and history. The hospitals effective patient care appears to have partly overcome the educational barrier that often prevents patients from understanding diagnostic and medical procedures information, so that humanization of healthcare seems to have a positive impact on users understanding of information. Despite of both hospitals users satisfactorily report past and future procedures, several of them appear not to contextualize their treatments either understand the performed procedures reasons and objectives. In general, users and health professionals in both hospitals do not seem to understand the informed consent concept, neither the difference between informed consent and informed consent terms, generally seen as mere legal bureaucracy. All of these issues may jeopardize the goals of informed consent, if they are not addressed properly at the health care

Magistro baigiamajame darbe nagrinėjamas pacientų teisių gynimo institutas Lietuvoje ir Danijoje. Temos aktualumą sąlygoja pacientų nepasitenkinimas Lietuvos sveikatos priežiūros sistema, kuris iš dalies yra sąlygotas nepilnavertiškai funkcionuojančios pacientų teisių gynybos sistemos. Danija pasirinkta kaip šalis, pasižyminti gerai sutvarkyta socialinio gerovės sistema bei aukštu gyventojų pasitenkinimo lygiu, kuris priklauso ir nuo pasitenkinimo sveikatos apsaugos sistema. Darbo tikslas – sistemiškai išanalizuoti ir palyginti pacientų teisių gynybos būdus Lietuvos Respublikoje ir Danijoje, įvertinti juos bei pasiūlyti pacientų teisių gynimo tobulinimo kryptis Lietuvoje. Vienas pagrindinių darbe naudojamų metodų - tai teisinių dokumentų analizė - analizuojami Lietuvos, Danijos, ES teisės aktai, reglamentuojantys pacientų teisių sampratą ir jų gynimo neteisminius ir teisminius metodus, teismų sprendimai, mokslinės publikacijos. Lyginimo metodu siekiama atskleisti pacientų teisių instituto panašumus ir skirtumus bei išryškinti lyginamos šalies privalumus ir trūkumus. Darbą sudaro trys dalys. Pirmojoje dalyje nagrinėjama pacientų teisių samprata bei jų reglamentavimas Lietuvoje ir Danijoje. Antroji dalis skirta ikiteisminių pacientų teisių gynybos būdų analizei, išryškinant egzistuojančius esminius skirtumus Danijoje ir Lietuvoje teisės skųstis ir teisės į žalos atlyginimą srityje. Smulkiau analizuojamos sritys, kurios iš esmės yra skirtingos abiejose šalyse -... [toliau žr. visą tekstą] / This Master thesis deals with the investigation of defence modes of patients rights in Lithuania and Denmark from the comparative perspective. The relevance of the topic is proved by the dissatisfaction of patients with Lithuanian health care system which partly exists due to non properly functioning patients rights defence system. Denmark was chosen as a country with properly arranged social welfare system and high satisfaction level of its inhabitants, which is also characteristic to their satisfaction with health care system. The aim of the thesis is to carry out comparative analysis of defence modes of patients rights in Lithuania and Denmark, evaluate them and define the possible ways for the improvement of the defence modes. An analysis of legal documents is one of the main methods used in this research. While using this method legal acts of Lithuania, Denmark and EU regulating the concept of patients rights and judicial and extrajudicial defence modes of patients rights, ad judgements, research publications are analysed. Whereas the comparative method is applied while seeking to reveal the existing similarities and differences, advantages and disadvantages of patients rights in Lithuania and Denmark. The first chapter of the thesis deals with the analysis of the concept of patients rights and their regulations in Lithuania and Denmark. The second chapter is devoted to the analysis of extrajudicial defence modes of patients rights while revealing the existing... [to full text]

Trata-se de uma revisão integrativa da literatura com os objetivos de identificar, avaliar criticamente e sintetizar as evidências científicas relacionadas ao direito à informação em saúde. A questão norteadora para a pesquisa foi: Quais as evidências disponíveis sobre o direito à informação em saúde? As bases de dados Hein Online, ISTA, Lilacs, LISA, PubMed e Web of Science foram selecionadas para a busca de estudos primários indexados nos últimos 10 anos. Os descritores controlados e não controlados foram selecionados de acordo com cada base de dados. Dos 6888 estudos localizados e considerando os critérios de seleção foram excluídos 2433 por não serem artigos de periódico, 907 por não serem estudos primários, 3346 devido à ausência de relação ao tema. Do total de 202 elegíveis, 183 não respondiam à questão norteadora e 15 estudos primários foram incluídos na revisão integrativa. Para a extração dos dados foi utilizado um instrumento validado. A análise dos dados foi descritiva e apresentada em três categorias: conhecimento de pacientes sobre seu direito à informação, conhecimento de pacientes e profissionais de saúde sobre direito à informação do paciente e conhecimento de profissionais de saúde sobre o direito à informação do paciente. O desenvolvimento desta revisão integrativa da literatura permitiu, por meio dos resultados obtidos, encontrar as principais evidências relacionadas ao direito à informação em saúde. Em todas as categorias verifica-se a necessidade de capacitação de profissionais de saúde em relação ao direito dos usuários de serviços de saúde. Assim, a educação dos profissionais mostra-se como uma possibilidade de se fazer cumprir o direito à informação do paciente, melhorando a prática assistencial e consequentemente as condições de saúde das pessoas / The aim of this integrative literature review was to identify, critically evaluate and summarize evidence from primary studies related to the right to health information. The guiding question for the research was : What evidence is available on the right to health information ? The Hein Online databases, ISTA, Lilacs, LISA, PubMed and Web of Science were selected for the search for primary studies indexed in the last 10 years. The controlled and uncontrolled descriptors were selected according to each database. From over 6888 studies and considering the selection criteria, 2433 were excluded for not being journal articles, 907 for not being primary studies, 3346 due to the lack of relationship with the theme. Of the 202 eligible ones, 183 did not respond to the guiding question and 15 primary studies were included in the integrative review. To entry the data, a validated instrument was used. Data analysis was descriptive and presented in three categories: knowledge of patients about their right to information, knowledge of patients and health professionals on patient\'s right to information and knowledge of health professionals on the right to patient information. The development of this integrative literature showed, through the results, the main evidence related to the right to health information. In all categories, there is a need to train health professionals in relation to the right of health services users. Thus the education of professionals emerges as a possibility to enforce the right to patient information, improving care practice and consequently the health of the people

Trata-se de uma revisão integrativa da literatura com os objetivos de identificar, avaliar criticamente e sintetizar as evidências científicas relacionadas ao direito à informação em saúde. A questão norteadora para a pesquisa foi: Quais as evidências disponíveis sobre o direito à informação em saúde? As bases de dados Hein Online, ISTA, Lilacs, LISA, PubMed e Web of Science foram selecionadas para a busca de estudos primários indexados nos últimos 10 anos. Os descritores controlados e não controlados foram selecionados de acordo com cada base de dados. Dos 6888 estudos localizados e considerando os critérios de seleção foram excluídos 2433 por não serem artigos de periódico, 907 por não serem estudos primários, 3346 devido à ausência de relação ao tema. Do total de 202 elegíveis, 183 não respondiam à questão norteadora e 15 estudos primários foram incluídos na revisão integrativa. Para a extração dos dados foi utilizado um instrumento validado. A análise dos dados foi descritiva e apresentada em três categorias: conhecimento de pacientes sobre seu direito à informação, conhecimento de pacientes e profissionais de saúde sobre direito à informação do paciente e conhecimento de profissionais de saúde sobre o direito à informação do paciente. O desenvolvimento desta revisão integrativa da literatura permitiu, por meio dos resultados obtidos, encontrar as principais evidências relacionadas ao direito à informação em saúde. Em todas as categorias verifica-se a necessidade de capacitação de profissionais de saúde em relação ao direito dos usuários de serviços de saúde. Assim, a educação dos profissionais mostra-se como uma possibilidade de se fazer cumprir o direito à informação do paciente, melhorando a prática assistencial e consequentemente as condições de saúde das pessoas / The aim of this integrative literature review was to identify, critically evaluate and summarize evidence from primary studies related to the right to health information. The guiding question for the research was : What evidence is available on the right to health information ? The Hein Online databases, ISTA, Lilacs, LISA, PubMed and Web of Science were selected for the search for primary studies indexed in the last 10 years. The controlled and uncontrolled descriptors were selected according to each database. From over 6888 studies and considering the selection criteria, 2433 were excluded for not being journal articles, 907 for not being primary studies, 3346 due to the lack of relationship with the theme. Of the 202 eligible ones, 183 did not respond to the guiding question and 15 primary studies were included in the integrative review. To entry the data, a validated instrument was used. Data analysis was descriptive and presented in three categories: knowledge of patients about their right to information, knowledge of patients and health professionals on patient\'s right to information and knowledge of health professionals on the right to patient information. The development of this integrative literature showed, through the results, the main evidence related to the right to health information. In all categories, there is a need to train health professionals in relation to the right of health services users. Thus the education of professionals emerges as a possibility to enforce the right to patient information, improving care practice and consequently the health of the people

Le soin est indissociable de la relation de confiance et de la mobilisation de la capacité du patient à exprimer librement ses décisions, aptitude centrale dans la relation de soins. Si les objectifs d’accès aux soins et de protection des droits du patient sont clairement posés, la question de la liberté de choix du malade mental reste sujette à caution. En France, les textes législatifs ne spécifient pas de claire délimitation de l’incapacité à consentir aux soins et il revient au médecin d’en authentifier le bien fondé. Le consentement, valorisé par notre moderne démocratie sanitaire, est contesté par le besoin de sécurité mentale mais conforté par la recherche d’alliance thérapeutique. La permanence d’une telle situation conflictuelle rend compte d’un affrontement entre la défense des droits de l’homme, ici et maintenant, et l’affirmation du « libre choix » de la société. / We cannot separate a relationship’s care based on trust from the raising of patient’s ability to freely express his decisions, the core capability of health relationships. If the goals in access of care and patient’s rights protection are clearly laid down, the issue about the freedom of choice of the mentally ill person is still subject to caution. The French legislative texts do not specify a clear boundary about the inability to consent to the care and it is up to the doctor to approve of its validity. The consent, valued by modern sanitary democracy, is disputed by the need for mental security but is consolidated by the search for a therapeutic alliance. The permanence of a conflicting situation explains the confrontation between a defense of the human Rights, hic and nunc, and a free choice assertion by the society

Il existe en médecine deux modèles complémentaires de prise en charge du patient : D’une part, le biomédical qui procède de l’application en médecine de la méthode analytique des sciences exactes. Schématiquement, « être malade » se réduit à avoir une maladie, avoir « une entité morbide » à l’intérieur de l’organisme que le professionnel de santé devra identifier. Ce modèle, classiquement enseigné dans les facultés de médecine est limité par le fait qu’il ne prend pas en compte l’individu dans sa globalité, mais se limite à l’organe, lui-même considéré comme un objet. D’autre part, le modèle biopsychosocial prend en compte les interrelations entre les aspects biologiques, psychologiques et sociaux de la maladie. Selon ce modèle, l’évolution clinique du patient est déterminée, non pas par les seuls facteurs biologiques, mais aussi par les formes de vie collective et les événements psychosociaux, co-constitutifs de la vie du sujet, ainsi que par les structures et les valeurs qui caractérisent la communauté. Depuis quelques années, les patients revendiquent une modification de la logique biomédicale de leur prise en charge et souhaitent être remis au cœur des préoccupations par l’adoption d’une logique biopsychosociale. Les avancées scientifiques de la médecine dite « moderne » laissent cependant apparaitre de nouvelles pratiques susceptibles de modifier et d’affecter considérablement la prise en charge actuelle des patients. En effet, si l’éducation thérapeutique du patient (ETP) répond bien à la préoccupation de prendre en charge l’aspect psychosocial et la réalité psychique du malade, la télémédecine en revanche, tend vers un risque de déshumanisation de la relation soignant/ soigné. Devenues l’une et l’autre des priorités de la santé publique, elles ne sont cependant pas sans poser de nombreux questionnements, qui pourraient insuffisamment être pris en compte par les acteurs responsables de leur mise en œuvre. L’objectif principal du travail de recherche est d’identifier les divers enjeux éthiques et juridiques émanant de ces nouvelles formes de prise en charge du patient. / In the health care system two complementary models of patient management exist: On the one hand, the biomedical model applies the analytic methodology of exact sciences. Schematically, "being sick" is simplified as having a disease, i.e. having a "morbid entity" within the body that the health professional will need to identify. This model, typically taught in medical schools, is limited by the fact that it does not take in consideration the patient globally, but rather focuses on the organ, which is considered as an object. On the other hand, the biopsychosocial approach takes into account the relationships between biological, psychological and social aspects of the disease. According to this model, the clinical evolution of the patient is not solely determined by the biological factors, but also by the forms of collective life and co-constitutive psychosocial life events of the subject, as well as by the structures and values that characterize the community. In recent years, patients have been claiming that a change in the biomedical logic of patient management is needed and wish to be a central concern by adopting a biopsychosocial logic. However, the scientific advances of the so-called "modern" medicine have allowed the emergence of new practices that may change and significantly affect the current management of patients. Indeed, even if the therapeutic patient education (TPE) meets the concerns of supporting the psychosocial aspect and the psychological reality of the patient, telemedicine, in contrast, tends to dehumanize the caregiver / patient relationship. Both have become priorities of the public health system, although not without raising numerous questions, which could be insufficiently taken into account by the actors responsible for their implementation. The main objective of the research is to identify the various ethical and legal challenges brought by these new forms of patient management.

Objects of dissertation: the quality in health care inpatient institutions and health damage compensation in medical malpractice litigation cases. This work is a scientific assessment of the implementation of the patients‘ rights to quality in health care and health damage compensation in Lithuania, where the functioning of two patients' rights is assessed in a systematic and integrated manner, both in the medical and the legal aspect. Research: the modified Picker Institute‘s questionnaire was used for the scientific research of 1917 patients treated in hospitals in order to examine and assess their opinions on the quality of health care provided to them and evaluate the opportunities to realize their right to health care of good quality. The study analyzed 32 medical malpractice lawsuit cases of general jurisdiction courts in terms of the principles of health damage compensation, procedural characteristics and efficiency. Conclusions: statutory regulation of patients 'rights to quality in health care services and health damage compensation in Lithuania meets international and European patients' rights protection principles. The research showed that the vast majority of surveyed patients (nine out of ten) realized their right to quality in health care service in the hospital. However, six out of ten plaintiffs received the health damage compensation, plaintiffs were awarded only nearly a fifth of the requested overall pecuniary and non-pecuniary damages. / Disertacijos objektai: sveikatos priežiūros paslaugų kokybė stacionarinėse asmens sveikatos priežiūros įstaigose ir žalos sveikatai atlyginimas gydytojų civilinės atsakomybės bylose. Šis darbas - pacientų teisių į kokybišką sveikatos priežiūros paslaugą ir žalos sveikatai atlyginimą įgyvendinimo mokslinis vertinimas Lietuvoje. Iki šiolei paciento teisė į kokybišką sveikatos priežiūros paslaugą nacionaliniuose moksliniuose darbuose buvo analizuojama kokybės vadybos aspektu, o teisė į žalos sveikatai atlyginimą buvo vertinama pagal galiojančius teisės aktus ir Lietuvos teismų praktiką. Tai pirmasis mokslinis darbas, kuomet dviejų pacientų teisių funkcionavimas vertinamas sistemiškai ir integruotai, kartu tiek medicininiu, tiek teisiniu požiūriais. Tyrimai. Pritaikius Europos Picker instituto modifikuotą klausimyną tirta 1917 stacionarinėse asmens sveikatos priežiūros įstaigose gydytų pacientų nuomonė apie jiems suteiktų sveikatos priežiūros paslaugų kokybę ir vertintos pacientų galimybės realizuoti teisę į kokybišką sveikatos priežiūros paslaugą. Analizuotos 32 LR bendrosios kompetencijos teismų civilinės bylos dėl žalos sveikatai atlyginimo, vertinant patirtos žalos sveikatai kompensavimo principus, procesinius ypatumus bei efektyvumą, atskleidžiant probleminius paciento teisės į žalos sveikatai atlyginimą įgyvendinimo aspektus. Disertacijos išvadose konstatuojama, kad paciento teisių į kokybišką sveikatos priežiūros paslaugą ir žalos sveikatai atlyginimą įstatyminis... [toliau žr. visą tekstą]