Bakgrund: Diabetes typ 2 innebär ökad risk för kognitiv sjukdom. Forskning visar att båda sjukdomarna kommer öka markant de kommande 20 åren, framför allt på grund av en allt äldre befolkning men också av den kraftig ökningen av livsstilssjukdomar som fetma och insulinresistens. Distriktssköterskor har en viktig roll när det kommer till att begränsa den utvecklingen. Genom det hälsofrämjande och sjukdomsförebyggande arbetet kan distriktssköterskan synliggöra hälsoproblem, ta hänsyn till patientens unika livssituation med copingstrategier och därefter tillsammans med patienten utarbeta en plan för förändringsarbete mot en mer hälsosam livsstil. Samarbetet och det delade ansvaret stärker patientens position och självkänsla. Under förändringsarbetet kan sjuksköterskan finnas för att ge stöd och råd för att personen ska komma vidare i adaptionsprocessen. En framgångsrik modell som kan användas för ett personcentrerat sjukdomsförebyggande arbete är Riktade hälsosamtal. Syfte: Syftet med studien var att undersöka förekomsten av diabetes typ 2 och/eller kognitiv dysfunktion hos personer över 60 år i SNAC-B-studien, om det finns ett samband mellan sjukdomarna samt vilka riskfaktorer som har stor betydelse för att förebygga sjukdomarna. Metod: Studien var en deskriptiv tvärsnittsstudie med kvantitativ ansats som utgått från data ur SNAC-B (The Swedish National study on Aging and Care) i Blekinge. Resultat: Studien visade inget statistiskt samband mellan diabetes typ 2 och kognitiv dysfunktion men det finns ett antal riskfaktorer som har stor betydelse för respektive sjukdom och flera av dessa är kopplade till levnadsvanor. Slutsats: Ohälsosamma levnadsvanor ökar risken för diabetes typ 2 och kognitiv dysfunktion. Högt långtidsblodsocker, visceralt fett och övervikt ökar risken mest för diabetes typ 2. Utöver ålder och utbildningsnivå var det alkoholvanor, fysisk aktivitet och högt långtidsblodsocker som mest ökar risken för kognitiv dysfunktion. / Background: Type-2 diabetes implies an increased risk of cognitive disease. Research shows that both diseases will increase significantly over the next 20 years, primarily due to an increasingly elderly population, but also due to the considerable increase in lifestyle diseases such as obesity and insulin resistance. District nurses play an important role when it comes to limiting that development. By health promotion and disease prevention efforts, the district nurse can make health problems visible, take into account the patient's unique life situation with coping strategies and then, in cooperation with the patient, frame a plan for change towards a healthier lifestyle. The cooperation and the shared responsibility strengthen the patient's position and self-esteem. During the work for change, the nurse is able to be there to provide support and advice for the person to progress in the adaptation process. A successful model that can be used for person-centred disease prevention work is ‘Individual health dialogue’. Aim: The aim of the study was to investigate the occurrence of type-2 diabetes and/or cognitive dysfunction in people over 60 years of age in the SNAC-B study, whether there is a connection between the diseases and which risk factors are of great importance in preventing the diseases. Method: The study was a descriptive cross-sectional study with a quantitative approach, based on data from SNAC-B (The Swedish National study on Aging and Care) in Blekinge. Results: The study showed no statistical relationship between diabetes type-2 and cognitive dysfunction, but it showed a number of risk factors that are of great importance for the respective disease, and several of these are connected to lifestyle habits. Conclusion: Unhealthy lifestyles increase the risk of type-2 diabetes and cognitive dysfunction. High long-term blood sugar, visceral fat and obesity increase the risk of developing type-2 diabetes. In addition to age and education level, alcohol habits, physical activity and high long-term blood sugar increase the risk of cognitive dysfunction.

The purpose of this research was to explore and describe the effectiveness of the health care reform implemented in Ethiopia in the form of Business Process Reengineering (BPR) and develop strategies to strengthen its implementation. The research was conducted in two phases. In phase I, the effectiveness of the BPR health care reform was explored and described through gathering quantitative information from health care providers (n=406) using a structured questionnaire. All public hospitals of Addis Ababa, Ethiopia which have been implementing the reform from its inception (n=5) were included. In Phase II, in-depth strategies aimed at strengthening implementation of the reform were developed. Two-rounds of Delphi study were conducted to seek the opinions of senior health policy experts (n=10) and arrive at consensus on the developed strategies. Cronbach's alpha, descriptive statistics, Chi-square, logistic regression analysis, principal component analysis, weighted median score, adjusted and standard satisfaction scores, Mann-Whitney U test, and Kruskal-Wallis test were conducted for data analysis. The BPR health care reform was able to restructure the hospitals’ departments into case teams, with the goal of adopting a “one-stop shopping” approach. However, 50% of the health care providers reported that the reform was not effective to satisfy the perceived health service needs. Limited effects were reported in favour of health care quality (48%), access (50%), efficiency (51%), sustainability (53%), and equity (61%). While poor effects were reported in patient-provider (41%) and provider-management (32%) interactions. The most important predictors that influenced implementation of the reform were financial resources (AOR=3.54, 95%CI: 1.97, 6.33), top management commitment and support (AOR=2.27, 95%CI: 1.15, 4.47), collaborative working environment (AOR=1.77, 95%CI: 1.00, 3.11), and information technology (AOR=3.15, 95%CI: 1.57, 6.32). The overall job satisfaction in the public health sectors remained poor, with only 25% job-satisfied providers engaged. Moral satisfaction (AOR=177.654, 95%CI: 59.539, 530.08), management style (AOR=4.017, 95%CI: 1.490, 10.828), workload (AOR=2.422, 95%CI: 0.925, 6.342), and task (AOR=5.491, 95%CI: 2.307, 13.069) were the most significant factors. Job satisfaction results were significantly different among the study hospitals (2 = 30.557, p < 0.001). The current health care delivery performance of the public hospitals was 60% when weighed against the World Health Organization’s health system framework which required a minimum of 80% score. However, there existed a significant difference in performance at least between two hospitals (2 = 571.902, p < 0.001). Five strategies that could disrupt the status quo and strengthen the BPR health care reform are proposed based on their strategic priority, which were: reinforce patient-centred quality of care services; foster a healthy and respectful workforce environment; efficient and accountable leadership and governance; efficient use of hospital financing; and maximize innovations and the use of health technologies. The strategies could be used to enrich the quality of health care interventions through continuous review, refinement and adjustment of the reform as required. Key words: Health care reform; Business Process Reengineering; quality; access; equity; efficiency; sustainability; job satisfaction; health system; patient-centred care; workforce; leadership and governance; hospital financing; health technologies; Ethiopia. / Health Studies / D. Litt. et Phil. (Health Studies)

The purpose of this research was to explore and describe the effectiveness of the health care reform implemented in Ethiopia in the form of Business Process Reengineering (BPR) and develop strategies to strengthen its implementation. The research was conducted in two phases. In phase I, the effectiveness of the BPR health care reform was explored and described through gathering quantitative information from health care providers (n=406) using a structured questionnaire. All public hospitals of Addis Ababa, Ethiopia which have been implementing the reform from its inception (n=5) were included. In Phase II, in-depth strategies aimed at strengthening implementation of the reform were developed. Two-rounds of Delphi study were conducted to seek the opinions of senior health policy experts (n=10) and arrive at consensus on the developed strategies. Cronbach's alpha, descriptive statistics, Chi-square, logistic regression analysis, principal component analysis, weighted median score, adjusted and standard satisfaction scores, Mann-Whitney U test, and Kruskal-Wallis test were conducted for data analysis. The BPR health care reform was able to restructure the hospitals’ departments into case teams, with the goal of adopting a “one-stop shopping” approach. However, 50% of the health care providers reported that the reform was not effective to satisfy the perceived health service needs. Limited effects were reported in favour of health care quality (48%), access (50%), efficiency (51%), sustainability (53%), and equity (61%). While poor effects were reported in patient-provider (41%) and provider-management (32%) interactions. The most important predictors that influenced implementation of the reform were financial resources (AOR=3.54, 95%CI: 1.97, 6.33), top management commitment and support (AOR=2.27, 95%CI: 1.15, 4.47), collaborative working environment (AOR=1.77, 95%CI: 1.00, 3.11), and information technology (AOR=3.15, 95%CI: 1.57, 6.32). The overall job satisfaction in the public health sectors remained poor, with only 25% job-satisfied providers engaged. Moral satisfaction (AOR=177.654, 95%CI: 59.539, 530.08), management style (AOR=4.017, 95%CI: 1.490, 10.828), workload (AOR=2.422, 95%CI: 0.925, 6.342), and task (AOR=5.491, 95%CI: 2.307, 13.069) were the most significant factors. Job satisfaction results were significantly different among the study hospitals (2 = 30.557, p < 0.001). The current health care delivery performance of the public hospitals was 60% when weighed against the World Health Organization’s health system framework which required a minimum of 80% score. However, there existed a significant difference in performance at least between two hospitals (2 = 571.902, p < 0.001). Five strategies that could disrupt the status quo and strengthen the BPR health care reform are proposed based on their strategic priority, which were: reinforce patient-centred quality of care services; foster a healthy and respectful workforce environment; efficient and accountable leadership and governance; efficient use of hospital financing; and maximize innovations and the use of health technologies. The strategies could be used to enrich the quality of health care interventions through continuous review, refinement and adjustment of the reform as required. Key words: Health care reform; Business Process Reengineering; quality; access; equity; efficiency; sustainability; job satisfaction; health system; patient-centred care; workforce; leadership and governance; hospital financing; health technologies; Ethiopia. / Health Studies / D. Litt. et Phil. (Health Studies)

No / Transition planning using a person-centred approach has, in the main, failed to shape service provision. We offer an alternative based on an ecological understanding of human development linked to public health approaches that prioritise whole system planning. A total of 43 young people with intellectual disabilities, in Bradford, England, who were approaching transition from school or college were recruited to a qualitative study. Their ethnic breakdown was as follows: 16 white British, 24 Pakistani, 2 Bangladeshi and 1 Black African. Each young person was interviewed twice, at recruitment and a year later, to observe any changes in their social networks during transition. Interviews were undertaken with a semi-structured interview schedule and with the pictorial approach of Talking Mats. Both the networks the young people live within, and their sense of what the future might hold for them, are described and linked to Bronfenbrenner's ecological model of human development. The importance of the family and school is emphasised, as is the absence of engagement in leisure activities and work. Transition planning needs to start with mapping the systems individuals live within, areas of strength should be supported and parts of the system, which are not fit for purpose for these young people, should be prioritised for interventions.

Les orientations ministérielles du Québec encouragent une pratique interprofessionnelle centrée sur le patient (ICP), au cours de la trajectoire de soins, pour soutenir les patients diagnostiqués d’un cancer. Cette pratique assure une meilleure communication entre les professionnels et la sécurité des patients, et améliore les soins et l'accès aux services (Santé Canada, 2010). Cependant, les études rapportent généralement les perceptions des professionnels en regard des soins et des services et informent sur les facteurs organisationnels, procéduraux et relationnels liés à cette pratique. Considérant l’importance de celle-ci, il semble nécessaire de la documenter selon les perceptions de patients, de proches et de professionnels dans un contexte réel de soins. L’étude avait pour but de décrire la pratique ICP au cours de la trajectoire de soins en oncologie. Pour soutenir cette description, l’adaptation du cadre de référence Person centred nursing framework (PCNF) de McCormack et McCance (2010) a été réalisée en incluant l’interprofessionnalité, telle que définie par Couturier (2009) et utilisée. Une étude qualitative de cas multiples a été réalisée auprès de deux équipes interprofessionnelles d’un centre hospitalier universitaire de la région de Montréal. L’échantillon (N=31) était composé de 8 patients, 3 proches, 18 professionnels et 2 gestionnaires. Vingt-huit entrevues ont été réalisées ainsi que 57,6 heures d’observation d’activités cliniques auxquelles participait le patient (ex., rendez-vous, traitement). Les résultats suggèrent que la pratique ICP des équipes est empreinte d’un dualisme de cultures (culture centrée sur le traitement versus culture davantage centrée sur le patient). De plus, les équipes étudiées ont présenté une pratique ICP fluctuante en raison de l’influence de nombreux facteurs tels le « fonctionnement de l’équipe », l’« environnement physique » et le « positionnement » des patients et des professionnels. Les résultats ont aussi suggéré que le déploiement des équipes de soins se fait à intensité variable au cours de la trajectoire. Il a été soulevé que les patients ont pu faire l’expérience d’une pratique ICP changeante, de bris dans la continuité des soins et de transition difficile entre les différentes périodes de la trajectoire. De plus, la description d’une pratique ICP souhaitée par les patients, leurs proches et les professionnels propose un accompagnement respectant le rythme du patient, sans prédominance des valeurs du professionnel ainsi qu’une assiduité dans la collaboration des membres de l’équipe. Cette étude suggère que les sciences infirmières peuvent ajouter aux connaissances interprofessionnelles actuelles en utilisant une perspective centrée sur le patient, perspective cohérente avec ses valeurs disciplinaires. De plus, de nombreuses pistes de réflexion sont proposées pour la pratique, la recherche, la gestion et la formation. / The ministerial orientations drawn up by the Quebec government promote the concept of interprofessional patient-centred practice (IPPC) throughout the care trajectory to support patients who have been diagnosed with cancer. That form of practice improves communication between professionals and patients’ sense of security, as well as improving care and access to services (Health Canada, 2010). However, studies generally report professionals’ perceptions of care and services and provide information on organizational, procedural and relationship factors connected to that practice. It is necessary to document this important practice based on the perceptions of patients, family members and professionals in a real context of care. This study was designed to describe IPPC practice throughout the trajectory of oncology care. The Person Centred Nursing Framework (PCNF) of McCormack and McCance (2010) was adapted by integrating interprofessionality, as defined by Couturier (2009), and used to support that description. A qualitative study of multiple cases was conducted with two interprofessional teams at a teaching hospital in the Montreal region. The sampling (N=31) consisted of 8 patients, 3 family members, 18 professionals and 2 managers. Twenty-eight interviews were conducted, as well as 57.6 hours of observation of clinical activities in which patients were participating (e.g. appointments, treatments). The results suggest that the teams’ IPPC practice reflected a duality of cultures (treatment-centred culture versus patient-centred culture). In addition, the IPPC practice of teams in the study fluctuated due to the influence of many factors, such as “how the team works,” “the physical environment” and the “stance” of patients and professionals. The results further suggested that the deployment of healthcare teams varied in intensity over the trajectory. The point was raised that patients experienced a variable IPPC practice, breakdowns in continuity of care, and difficult transitions between different periods in the trajectory. In addition, the description of the IPPC practice that patients, their family members and professionals would like to see suggests a form of accompaniment that would follow the patient’s own pace, without imposing professionals’ values, with assiduous collaboration from members of the team. This study suggests that nursing could advance current interprofessional knowledge by taking a patient-centred perspective, a perspective consistent with values in this discipline. In addition, many avenues for further reflection are put forward in terms of practice, research, management and training.

Substantial research has been carried out on evaluating the physician-patient interaction and on launching policy initiatives to improve patient-centred care. However, the organizational uptake of strategies to improve patient-centredness has received less attention in research and practice. Against this background, this thesis pursues the question whether strategies to improve patient centred care are associated with, and can be facilitated by quality improvement in European hospitals. The findings suggest that strategies to improve patient-centredness and hospital quality improvement systems are to some extent associated; however, hospital's quality improvement systems are not sufficient in ensuring organization-wide implementation of patient-centred care. Gaps between strategic level and ward level implementation and confounding factors suggest that additional factors facilitate or exert pressure on hospitals to adapt a patient-centred approach. Tools addressing selected domains of patient information, education and health promotion can be embedded into existing quality improvement systems in order to facilitate implementation. / Nombrosos estudis han avaluat la interacció metge-pacient en l'atenció sanitària i es van iniciar múltiples accions de la política de salut per millora l'atenció centrada en el pacient. No obstant això, la implantació d'estratègies per millorar l'atenció centrada al pacient a nivell organitzacional va rebre menys atenció en recerca i en la pràctica. En aquest context aquest estudi pretén avaluar si les estratègies per la millora de l'atenció centrada al pacient estan associades i/o facilitades pels sistemes de la millora de la qualitat en hospitals Europeus. Les troballes d'aquest treball suggereixen que les estratègies de l'atenció centrada al pacient i els sistemes de millora de la qualitat estiguin parcialment associades però, els últims no són suficients per garantir la implantació de les estratègies de l'atenció centrada al pacient per tota la organització hospitalària. Diferències entre la implantació al nivell estratègic i al nivell del departament apunten a altres factors facilitadors o factors externs que potencialment influeixen l'adaptació d'un enfocament centrada al pacient. L'ús d'eines pràctiques per a la millora de la informació, educació i promoció de salut del pacient pot completar els sistemes de millora de la qualitat assistencial existents. / Números estudios han evaluado la interacción médico-paciente en la atención sanitaria y se iniciaron múltiples acciones de la política de salud para mejorar la atención centrada al paciente. No obstante, la implantación de estrategias para mejorar la atención centrada al paciente al nivel organizacional recibió menos atención en investigación y la práctica. En este contexto, este estudio pretende evaluar si las estrategias para la mejora de la atención centrada al paciente están asociadas y/o facilitadas por los sistemas de la mejora de la calidad en hospitales Europeos. Los hallazgos del presente trabajo sugieren que las estrategias de la atención centrada al paciente y los sistemas para la mejora de la calidad asistencial están parcialmente asociadas, sin embargo, los últimos no son suficientes para garantizar la implantación de las estrategias de la atención centrada al paciente por toda la organización hospitalaria. Diferencias entre la implantación al nivel estratégica y al nivel del departamento apuntan a otros factores facilitadores o factores externos que potencialmente influyen la adaptación de un enfoque centrada en el paciente. El uso de herramientas prácticas para la mejora de la información, educación y promoción de salud del paciente puede complementar los sistemas de la mejora de la calidad asistencial existentes.

Text in English with questionnaire in Amharic / Purpose: The purpose of the study was to evaluate the effectiveness of the tuberculosis directly observed treatment, short-course (DOTS) strategy with respect to patient centeredness and satisfaction, and propose a model in support of the DOTS strategy in Addis Ababa, Ethiopia. Method: The study was conducted in Addis Ababa, Ethiopia using a mixed-method approach. An interviewer-administered questionnaire was used to collect quantitative data from 601 randomly selected TB patients who were on TB treatment followup in 30 health facilities.Three focus group discussions were conducted with 23 TB experts purposefully selected from 10 sub-city health offices and health bureau. Moreover, telephonic interviews were conducted with 25 defaulted TB patients who had been attending TB treatment in the health facilities. The quantitative data were described using mean, median, percentage and frequencies. Logistic regression and exploratory factor analysis were used to extract associated factors using SPSS version 21 software. Thematic analysis was used for qualitative data analysis. Deductive and inductive reasoning was used to propose a descriptive model with substantiating literatures. Findings: Of the 601 TB patients included, 40% of them perceived they had not received a patient-centred TB care (PC-TB care) with DOTS strategy. Gender (AOR=0.45, 95%CI 0.3, 0.7), good communication (AOR=3.2, 95%CI 1.6, 6.1), treatment supporter (AOR=3.4, 95%CI 2.1, 5.5) were associated with the perceived PC-TB care. Thirty-seven percent of TB patients were following their TB treatment with feeling of dissatisfaction with DOTS strategy. Gender (AOR=2.2; 95%CI 1.3, 3.57), place of residence (AOR=3.4; 95%CI 1.6, 7.6), presence of symptoms (AOR=0.6, 95%CI 0.40, 0.94) and treatment-supporter (AOR=4.3, 95%CI 2.7, 6.8) were associated with satisfaction of TB patients. TB experts and defaulted TB patients pointed out that DOTS strategy is not providing comprehensive PC-TB care except the provision of facility choice where to follow during initiation of the treatment. DOTS delivery system inflexibility, loose integration, HCPs’ characteristic, communication skill and motivation and the community awareness were explored factor with patient centeredness of DOTS. DOTS delivery system, incompatible of diagnosis and patient beliefs were the identified categories to default. The proposed PC-TB care model core constructs are patient, community, health care providers, health care organisation and TB care delivery system. The core constructs are directed by policy and monitoring and evaluation components. Conclusion: DOTS strategy is limited to provide fully integrated PC-TB care and did not provide full satisfaction to TB patients. Therefore, a support that makes the TB care patient-centred are important and the proposed PC-TB care model needs to be tested, practiced and evaluated for its performance toward increments of patient centeredness of TB care. / Health Studies / D.Litt. et Phil. (Health Studies)

No description available.

Whether it is offering services, delivering solutions or driving innovations, team work has been a hallmark of efficiency and effectiveness in various industries. The healthcare industry is not left out as its service delivery process involves numerous interfaces, information flows and patient hand-offs among professionals with different educational training, differing knowledge levels and possibly working from different locations as well. As healthcare delivery evolves to being more patient-centered, so does the team settings as well, becoming more collaborative. Such changes also translate into a need for support systems to evolve to be able to provide support for the extent of collaboration that would be needed. A framework is needed to guide in the development of such systems. However, due to the varying needs of patients, team types and make-up would generally differ, so we explored the different types of team settings studying what they entail based on their various degrees of collaboration. We therefore present in this thesis a model of team based concepts, an ontology formalizing the model, team based scenarios designed using the ontology and then application of the scenarios to test the ability of BPMN (Business Process Modeling Notation) to model healthcare teams.

Whether it is offering services, delivering solutions or driving innovations, team work has been a hallmark of efficiency and effectiveness in various industries. The healthcare industry is not left out as its service delivery process involves numerous interfaces, information flows and patient hand-offs among professionals with different educational training, differing knowledge levels and possibly working from different locations as well. As healthcare delivery evolves to being more patient-centered, so does the team settings as well, becoming more collaborative. Such changes also translate into a need for support systems to evolve to be able to provide support for the extent of collaboration that would be needed. A framework is needed to guide in the development of such systems. However, due to the varying needs of patients, team types and make-up would generally differ, so we explored the different types of team settings studying what they entail based on their various degrees of collaboration. We therefore present in this thesis a model of team based concepts, an ontology formalizing the model, team based scenarios designed using the ontology and then application of the scenarios to test the ability of BPMN (Business Process Modeling Notation) to model healthcare teams.