MELO, Pamella Beserra de. Precarização do trabalho e saúde dos trabalhadores terceirizados. 2016. 122f. – Dissertação (Mestrado) – Universidade Federal do Ceará, Programa de Pós-Graduação em Psicologia, Fortaleza (CE), 2016. / Submitted by Gustavo Daher (gdaherufc@hotmail.com) on 2017-05-31T15:09:12Z No. of bitstreams: 1 2016_dis_ pbmelo.pdf: 1093941 bytes, checksum: 6ab384ff90ea90983866611b091a4535 (MD5) / Approved for entry into archive by Márcia Araújo (marcia_m_bezerra@yahoo.com.br) on 2017-06-01T10:47:00Z (GMT) No. of bitstreams: 1 2016_dis_ pbmelo.pdf: 1093941 bytes, checksum: 6ab384ff90ea90983866611b091a4535 (MD5) / Made available in DSpace on 2017-06-01T10:47:00Z (GMT). No. of bitstreams: 1 2016_dis_ pbmelo.pdf: 1093941 bytes, checksum: 6ab384ff90ea90983866611b091a4535 (MD5) Previous issue date: 2016 / The research presented here analyzed how the work affects the health of outsourced professionals working at the Federal University of Ceará (UFC). The research, based on the Clinic of Activity and located in the field of Worker’s Health, is based on qualitative epistemology and developed as a case study derived from intervention carried out in the UFC Central Warehouse. All the material produced in the intervention was used for the construction of the corpus pertaining to the case analyzed. Such a design corroborates the theoretical perspective mentioned for which the intervention is first performed, and then the research is started. It is acknowledged that each of these moments has different temporalities and objects, keeping a relation of mutual independence. The intervention comprised three stages: 1) formation of the analysis group, in which observations, interviews, documentary analyzes and filming were performed; 2) simple and/or cross self-confrontations, during which the workers were confronted with the audiovisual record of their activities; and 3) return to the initial group. The research methodology came from the videography method. To analyze the data, we used the constructive-interpretative content analysis of González Rey. The triple-directed activity (for the object, for the subject and for the other) was adopted as the unit of analysis. The relevance of the study is considered, since we are in a context marked by setbacks in the world of work, where archaic practices of management and control of labor and production coexist with “innovative” tendencies that weaken the working class, representing a threat to work on its ontological character and to workers’ rights. It is intended that the research contributes to the formulation of actions aimed at workers’ health and development of their power to act, as well as undressing the vulnerabilities to which workers with precarious employment ties are subjected. Thus, regarding the working conditions, it was perceived that workers with outsourced links are more subject to situations of vulnerability, and their work surrounding is permeated by situations of risk to their health and safety. It was noted that these professionals were more susceptible to situations of harassment, threat, disrespect, prejudice, authoritarianism due to the instability of the work bond; moreover they underwent inadequate conditions for the development of their activities, such as dusty, poorly lit and unventilated environment, with a precarious and old structure, as well as the lack of materials in good conditions and/or the use of inappropriate ones. Thus, it was observed that in the activity of the subjects studied several obstacles are imposed on their action, but through a model of participatory management they found the possibilities of developing their power to act and build health, strengthening the professional group that could recognize themselves as a group when discussing and debating the difficulties and possible suggestions for doing a job well done. It was also observed through the active participation of workers in the changes undertaken in the researched sector improvements such as redefining the duties and tasks of each worker, improvements in work processes to become more fluid and dynamic, holding systematic meetings with the participation and involvement of all professionals in the sector, listening to the suggestions and collectively questioning the issues at hand. / A investigação aqui apresentada analisou como o trabalho repercute na saúde dos profissionais com vínculo terceirizado que atuam na Universidade Federal do Ceará (UFC). A pesquisa fundamenta-se na Clínica da Atividade e situa-se no campo da Saúde do Trabalhador; baseia-se na epistemologia qualitativa e desenvolveu-se como um estudo de caso derivado de intervenção efetivada no Almoxarifado Central da UFC. Todo o material produzido na intervenção foi utilizado para a construção do corpus pertinente ao caso analisado. Tal delineamento corrobora a perspectiva teórica mencionada para a qual, primeiro, realiza-se a intervenção para, em seguida, dar-se início à pesquisa. Assume-se que cada um desses momentos tem temporalidades e objetos diferentes, guardando uma relação de mútua independência. A intervenção compreendeu três etapas: 1) formação do grupo de análise, no qual foram realizadas observações, entrevistas, análises documentais e filmagens; 2) autoconfrontações simples e/ou cruzadas, durante as quais os trabalhadores foram confrontados com o registro audiovisual de suas atividades; e 3) retorno ao grupo inicial. A metodologia da pesquisa se deu a partir da videografia. Para análise dos dados, utilizou-se a análise de conteúdo construtiva-interpretativa de González Rey. Adotou-se como unidade de análise a atividade triplamente dirigida (para o objeto, pelo sujeito e para o outro). Considera-se a pertinência do estudo, uma vez que nos encontramos num contexto marcado por retrocessos no mundo laboral, em que práticas arcaicas de gestão e controle da mão de obra e da produção coexistem com tendências “inovadoras” que vulnerabilizam a classe trabalhadora, representando uma ameaça ao trabalho em seu caráter ontológico e aos direitos dos trabalhadores. Objetiva-se que a pesquisa contribua para formulação de ações voltadas à saúde do trabalhador e ao desenvolvimento do seu poder de agir, bem como desnude as vulnerabilidades a que estão submetidos os trabalhadores que possuem vínculos laborais precários. Desta forma, em relação às condições de trabalho, percebeu-se que os trabalhadores com vínculo terceirizado estão mais sujeitos a situações de vulnerabilidade, e seu universo de trabalho é permeado por situações de risco à saúde e à segurança. Constatou-se ainda estarem eles mais suscetíveis a situações de assédio, ameaça, desrespeito, preconceito, autoritarismo devido à instabilidade do vínculo; estavam subordinados também a condições inadequadas ao desenvolvimento de suas atividades, como ambiente empoeirado, mal iluminado e sem ventilação, com estrutura precária e antiga, além da carência de materiais em boas condições e/ou da utilização de equipamentos inapropriados para tal. Assim, pôde-se perceber que na atividade dos sujeitos pesquisados vários empecilhos são impostos a sua ação, porém, através de um modelo de gestão participativo, eles encontraram as possibilidades de desenvolvimento do poder de agir e da construção da saúde, fortalecendo o coletivo profissional, que passou a reconhecer-se enquanto grupo, ao discutir e debater as dificuldades e sugestões possíveis para realização de um trabalho bem feito. Observou-se, ainda, através da participação ativa dos trabalhadores nas mudanças empreendidas no setor investigado, melhorias tais como redefinição das atribuições e tarefas de cada trabalhador, dinamização e maior fluidez dos processos de trabalho, realização de reuniões sistemáticas com a participação e envolvimento de todos os profissionais do setor, ouvindo-se as sugestões e questionando-se coletivamente as problemáticas em pauta.

nÃo hà / A investigaÃÃo aqui apresentada analisou como o trabalho repercute na saÃde dos profissionais com vÃnculo terceirizado que atuam na Universidade Federal do Cearà (UFC). A pesquisa fundamenta-se na ClÃnica da Atividade e situa-se no campo da SaÃde do Trabalhador; baseia-se na epistemologia qualitativa e desenvolveu-se como um estudo de caso derivado de intervenÃÃo efetivada no Almoxarifado Central da UFC. Todo o material produzido na intervenÃÃo foi utilizado para a construÃÃo do corpus pertinente ao caso analisado. Tal delineamento corrobora a perspectiva teÃrica mencionada para a qual, primeiro, realiza-se a intervenÃÃo para, em seguida, dar-se inÃcio à pesquisa. Assume-se que cada um desses momentos tem temporalidades e objetos diferentes, guardando uma relaÃÃo de mÃtua independÃncia. A intervenÃÃo compreendeu trÃs etapas: 1) formaÃÃo do grupo de anÃlise, no qual foram realizadas observaÃÃes, entrevistas, anÃlises documentais e filmagens; 2) autoconfrontaÃÃes simples e/ou cruzadas, durante as quais os trabalhadores foram confrontados com o registro audiovisual de suas atividades; e 3) retorno ao grupo inicial. A metodologia da pesquisa se deu a partir da videografia. Para anÃlise dos dados, utilizou-se a anÃlise de conteÃdo construtiva-interpretativa de GonzÃlez Rey. Adotou-se como unidade de anÃlise a atividade triplamente dirigida (para o objeto, pelo sujeito e para o outro). Considera-se a pertinÃncia do estudo, uma vez que nos encontramos num contexto marcado por retrocessos no mundo laboral, em que prÃticas arcaicas de gestÃo e controle da mÃo de obra e da produÃÃo coexistem com tendÃncias âinovadorasâ que vulnerabilizam a classe trabalhadora, representando uma ameaÃa ao trabalho em seu carÃter ontolÃgico e aos direitos dos trabalhadores. Objetiva-se que a pesquisa contribua para formulaÃÃo de aÃÃes voltadas à saÃde do trabalhador e ao desenvolvimento do seu poder de agir, bem como desnude as vulnerabilidades a que estÃo submetidos os trabalhadores que possuem vÃnculos laborais precÃrios. Desta forma, em relaÃÃo Ãs condiÃÃes de trabalho, percebeu-se que os trabalhadores com vÃnculo terceirizado estÃo mais sujeitos a situaÃÃes de vulnerabilidade, e seu universo de trabalho à permeado por situaÃÃes de risco à saÃde e à seguranÃa. Constatou-se ainda estarem eles mais suscetÃveis a situaÃÃes de assÃdio, ameaÃa, desrespeito, preconceito, autoritarismo devido à instabilidade do vÃnculo; estavam subordinados tambÃm a condiÃÃes inadequadas ao desenvolvimento de suas atividades, como ambiente empoeirado, mal iluminado e sem ventilaÃÃo, com estrutura precÃria e antiga, alÃm da carÃncia de materiais em boas condiÃÃes e/ou da utilizaÃÃo de equipamentos inapropriados para tal. Assim, pÃde-se perceber que na atividade dos sujeitos pesquisados vÃrios empecilhos sÃo impostos a sua aÃÃo, porÃm, atravÃs de um modelo de gestÃo participativo, eles encontraram as possibilidades de desenvolvimento do poder de agir e da construÃÃo da saÃde, fortalecendo o coletivo profissional, que passou a reconhecer-se enquanto grupo, ao discutir e debater as dificuldades e sugestÃes possÃveis para realizaÃÃo de um trabalho bem feito. Observou-se, ainda, atravÃs da participaÃÃo ativa dos trabalhadores nas mudanÃas empreendidas no setor investigado, melhorias tais como redefiniÃÃo das atribuiÃÃes e tarefas de cada trabalhador, dinamizaÃÃo e maior fluidez dos processos de trabalho, realizaÃÃo de reuniÃes sistemÃticas com a participaÃÃo e envolvimento de todos os profissionais do setor, ouvindo-se as sugestÃes e questionando-se coletivamente as problemÃticas em pauta. / The research presented here analyzed how the work affects the health of outsourced professionals working at the Federal University of Cearà (UFC). The research, based on the Clinic of Activity and located in the field of Workerâs Health, is based on qualitative epistemology and developed as a case study derived from intervention carried out in the UFC Central Warehouse. All the material produced in the intervention was used for the construction of the corpus pertaining to the case analyzed. Such a design corroborates the theoretical perspective mentioned for which the intervention is first performed, and then the research is started. It is acknowledged that each of these moments has different temporalities and objects, keeping a relation of mutual independence. The intervention comprised three stages: 1) formation of the analysis group, in which observations, interviews, documentary analyzes and filming were performed; 2) simple and/or cross self-confrontations, during which the workers were confronted with the audiovisual record of their activities; and 3) return to the initial group. The research methodology came from the videography method. To analyze the data, we used the constructive-interpretative content analysis of GonzÃlez Rey. The triple-directed activity (for the object, for the subject and for the other) was adopted as the unit of analysis. The relevance of the study is considered, since we are in a context marked by setbacks in the world of work, where archaic practices of management and control of labor and production coexist with âinnovativeâ tendencies that weaken the working class, representing a threat to work on its ontological character and to workersâ rights. It is intended that the research contributes to the formulation of actions aimed at workersâ health and development of their power to act, as well as undressing the vulnerabilities to which workers with precarious employment ties are subjected. Thus, regarding the working conditions, it was perceived that workers with outsourced links are more subject to situations of vulnerability, and their work surrounding is permeated by situations of risk to their health and safety. It was noted that these professionals were more susceptible to situations of harassment, threat, disrespect, prejudice, authoritarianism due to the instability of the work bond; moreover they underwent inadequate conditions for the development of their activities, such as dusty, poorly lit and unventilated environment, with a precarious and old structure, as well as the lack of materials in good conditions and/or the use of inappropriate ones. Thus, it was observed that in the activity of the subjects studied several obstacles are imposed on their action, but through a model of participatory management they found the possibilities of developing their power to act and build health, strengthening the professional group that could recognize themselves as a group when discussing and debating the difficulties and possible suggestions for doing a job well done. It was also observed through the active participation of workers in the changes undertaken in the researched sector improvements such as redefining the duties and tasks of each worker, improvements in work processes to become more fluid and dynamic, holding systematic meetings with the participation and involvement of all professionals in the sector, listening to the suggestions and collectively questioning the issues at hand.

Cette thèse montre en quoi l'analyse de l'activité des professeurs des écoles enseignant une Langue Vivante Etrangère peut apporter des connaissances utiles au processus de formation continue de ces maîtres au sein de leur polyvalence. L'activité humaine est invisible tant pour les observateurs que pour les acteurs eux-mêmes, d'où notre recours au cadre théorique et méthodologique de l'analyse ergonomique de l'activité enseignante qui s'inscrit dans une perspective historico-culturelle et se nourrit des apports féconds d'une clinique de l'activité. La Méthode d'Auto Confrontation, méthode indirecte, nous permet la création d'un milieu spécifique où nous prenons en compte l'expérience des enseignants et où nous cherchons à transformer le travail pour le comprendre. Nous nous sommes appuyés sur l'analyse de l'activité de six enseignants engagés dans l'enseignement de l'anglais afin de rendre compte de leurs manières de faire, des arbitrages et compromis à l'oeuvre. Une première représentation des pratiques enseignantes laisse ainsi apparaître trois registres d'action principaux liés à leur maîtrise de la conduite de classe, à leur connaissance de la démarche didactique et pédagogique de l'enseignement des LVE et à leur maîtrise de la langue cible. Un processus spécifique lié à la confiance en soi a émergé en cours d'analyse et joue un rôle central dans leur activité. Un nouvel éclairage de la polyvalence est alors envisagé où nous proposons une rencontre entre analyse du travail et formation. La « mise en situation active » (MSA) décline les perspectives découlant de la visée technologique de notre recherche. / This thesis shows how the analysis of the activity of the school teachers teaching a Foreign Language can bring useful knowledge to the process of ongoing training to these teachers within the core of their versatility. Human activity is invisible as much for the observers as for the actors themselves, which leads us to fall back on the theoretical and methodological frameworks of the ergonomic teaching activity which joins a historical-cultural perspective and is fed by the fertile contributions of a clinic of activity. The method of Self-Confrontation, an indirect method, allows us to create a specific space where we take into account the experience of the teachers and where we seek to transform the work in order to understand it. We turned to the analysis of the activity of six teachers engaged in the teaching of English in order to report on their methods, their judgments and compromises in action. A primary representation of their teaching practices thus allows three principle registers of action linked to their mastery of classroom management, to their knowledge of the didactic and pedagogical process of the teaching of Foreign Languages and their mastery of the target language. A specific process linked to self-confidence emerged during the course of the study and played a central role in their activity. A new understanding of versatility is thus envisioned where we propose to link the work analysis and training. The "put into live action" breaks down the perspectives coming from our targeted online research.

Made available in DSpace on 2016-04-04T18:28:21Z (GMT). No. of bitstreams: 1 FABIANO GALBIATTI.pdf: 953117 bytes, checksum: 46929cc6b53b293c05e9beb393178beb (MD5) Previous issue date: 2015-05-26 / Pontif?cia Universidade Cat?lica de Campinas / This dissertation, situated in the line of Research and Prevention Psychological Intervention from the Graduate Program stricto sensu of the Pontifical Catholic University of Campinas, intends to investigate the ?power to act? in workers of the Social Assistance Specialized Reference Center (CREAS). For this purpose, a brief historical review of social assistance policies was produced in order to understand the current scenario, marked by neoliberal reforms. The study, from an ethnographic inspiration, there was basically through three stages. At first, the researcher followed meetings with the CREAS team. For each meeting it was developed a Field Diary. In the second, the researcher conducted reflexive interviews with four workers. The third and last, was developed the interpretation, analysis and discussion of the collected material in the previous steps. This process revealed the constant changes that the work in public service suffers according to Social Assistance policies in the municipality and its relationship with neoliberal processes in the broadest sense. If, on the one hand, despite this context, the workers have the capacity to also turn on and organize their activities, giving new meanings, collectively, on the other, it was observed that the mental strain is present in their daily lives. It seems to be associated to the numerous impediments to the realization of the work activity raised by management, as well as the workload related to the nature of services to families who have suffered violations of their rights. To handle these situations, the workers take more individual tactics rather than a collective organization. / A presente disserta??o, situada na linha de Pesquisa Preven??o e Interven??o Psicol?gica do Programa de P?s-gradua??o Stricto Sensu da Pontif?cia Universidade Cat?lica de Campinas, busca investigar o poder de agir de trabalhadoras do Centro de Refer?ncia Especializado de Assist?ncia Social (CREAS) de um munic?pio do interior do estado de S?o Paulo. Para tanto, realizou-se um breve resgate hist?rico das pol?ticas de assist?ncia social, a fim de entender o atual cen?rio, marcado pelas reformas neoliberais. O estudo, de inspira??o etnogr?fica, deu-se, basicamente, atrav?s de tr?s etapas. Na primeira, o pesquisador acompanhou reuni?es junto ? equipe do CREAS. Para cada reuni?o foi desenvolvido um Di?rio de Campo. Na segunda, o pesquisador realizou entrevistas reflexivas com quatro trabalhadoras. Na terceira e ?ltima, realizou-se a interpreta??o, an?lise e discuss?o do material levantado nas etapas anteriores. Este processo revelou as constantes mudan?as que o trabalho nesse servi?o p?blico sofre de acordo com as pol?ticas de Assist?ncia Social no munic?pio e sua rela??o com processos neoliberais mais amplos. Se, por um lado, apesar desse contexto, as trabalhadoras possuem relativa capacidade de tamb?m transformar e organizar suas atividades, atribuindo novos sentidos, coletivamente, por outro, observou-se que o desgaste mental est? presente no seu cotidiano. Ele parece estar associado aos in?meros impedimentos para a realiza??o da atividade de trabalho colocados pela gest?o, bem como pela carga de trabalho relacionada ? natureza do atendimento a fam?lias que sofreram viola??es de seus direitos. Para lidar com essas situa??es, as trabalhadoras se valem mais de t?ticas individuais do que de uma organiza??o coletiva.

La prise en compte du bien-être des animaux dans les élevages suscite de vives controverses dans la société et dans les champs scientifique, technique et professionnel. Dans le milieu scolaire, le bien-être animal (BEA), en tant que question socialement vive (Legardez & Simonneaux, 2006), pose des difficultés pour son enseignement et son apprentissage dans les lycées professionnels agricoles préparant les futurs éleveurs. Cette thèse a pour objet de comprendre comment le pouvoir d’action (Clot, 1999) des enseignants et des élèves relatif à la prise en compte du BEA en situations d’enseignement-apprentissage se développe (ou ne se développe pas). Nous articulons les cadres théoriques et méthodologiques de la didactique des questions socialement vives, de la clinique de l’activité et du jugement éthique. Dans une double visée transformative et épistémique, quatre enseignants de zootechnie et leur classe de baccalauréat professionnel ont participé à un protocole d’intervention en lycées. A partir des traces des activités dialogiques recueillies, nous avons documenté les émotions, les jugements éthiques et les représentations-connaissances signifiés ainsi que leurs interactions et les conflits à l’œuvre dans le développement possible et impossible du pouvoir d’action des sujets relatif à la prise en compte du BEA en élevage. L’ensemble des résultats permet de mettre à jour des obstacles et des leviers au développement du pouvoir d’action des élèves et des enseignants. Nous formulons plusieurs propositions pour la formation des enseignants et des élèves afin de les accompagner à affronter certains obstacles et à davantage valoriser les leviers potentiels pour augmenter leur champ des possibles. / The question of farm animal welfare has sparked strong debate in society and in scientific, technical and professional domains. In the field of education, teaching and learning about farm animal welfare (FAW) as a socially acute question (Legardez & Simonneaux, 2006), is particularly problematic in agricultural schools which train future breeders. The aim of this thesis is to understand how the power to act (Clot, 1999), in relation to the question of FAW, develops (or not) in both teachers and students during teaching-learning situations. We articulate the theoretical and methodological frameworks of the didactics of socially acute questions, the clinic of activity and ethical judgment. Four animal husbandry teachers participated in a protocol with their vocational baccalaureate students. Based on their dialogical activities, we recorded their emotions, ethical judgments and knowledge-representations systems along with their interactions and the conflicts at work to help or hinder the development of their power to act.Our results reveal the barriers and the facilitators to the development of the students’ and teachers’ power to act to improve FAW. We make several recommendations for the training of teachers and students which should help them to overcome certain hurdles and further exploit the potential levers allowing them to widen their range of possibilities.

Au cours des quinze dernières années, les professionnels des ressources humaines ont été de plus en plus mobilisés dans la gestion des questions de santé et sécurité au travail (notamment pénibilité, risques psychosociaux, handicap). Toutefois, les problèmes de santé et sécurité au travail (SST) sont complexes et les professionnels des ressources humaines peuvent éprouver des difficultés à les mettre en congruence avec toutes les missions attenantes à leur fonction. Dans cette thèse, nous proposons de regarder les professionnels RH comme des travailleurs à part entière et d’analyser leur activité de gestion des enjeux de SST dans une approche ergonomique. Notre objectif est d’identifier les déterminants qui génèrent de l’empêchement dans leur activité ou qui permettent de développer leurs marges de manœuvre. Notre analyse se base sur une intervention-recherche de quatre ans dans un groupe de l’industrie chimique. Dans le cadre de cette intervention, nous avons accompagné des professionnels RH, en particulier dans le déploiement d’un accord paritaire sur la prévention de la pénibilité du travail. Nous sommes ainsi parvenu à assembler de nombreuses données sur l’activité des professionnels RH dans le cadre de notre accompagnement. Parallèlement, nous avons également mis en œuvre diverses méthodologies de collecte de données (entretien, chronique d’activité, recueil de courriels). Les résultats de notre analyse mettent en lumière plusieurs sources d’empêchement dans le travail de prévention des professionnels RH : balkanisation de la fonction RH, déficit de régulation conjointe entre leurs prescripteurs, manque de légitimité, hypertrophie des relations sociales, manque d’espaces de débat sur leur travail. Mais nos résultats mettent aussi en évidence la capacité des professionnels RH à développer leur pouvoir d’agir. Ce développement passe en particulier par la construction de collectifs de travail et la réalisation d’activités collectives, au sein de la fonction RH et avec d’autres fonctions clés de l’entreprise. Enfin, notre analyse montre que les ergonomes peuvent être des contributeurs essentiels au développement du pouvoir d’agir des professionnels RH, en participant notamment à l'élaboration d'objets-frontières et d'objets transactionnels utiles aux échanges avec d’autres fonctions de l’entreprise. / Over the past fifteen years, human resource professionals have increasingly been involved in the management of occupational health and safety issues (especially arduousness of the work, psychosocial risks, disability at work).However, occupational health and safety (OHS) issues are complex and human resource professionals may find it difficult to match them with all the missions attached to their function.In this thesis, we propose to look at HR professionals as full part workers and to analyze their OHS management activity in an ergonomic approach. Our objective is to identify the determinants that generate impediments in their activity or that allow them to develop their leeway.Our analysis is based on a four-year research-intervention in a chemical industry group. As part of this intervention, we have assisted HR professionals, particularly in the implementation of a joint agreement on the prevention of the arduousness of the work. Thereby, we manage to assemble a significant amount of data regarding the activity of HR professionals in the context of our support. In addition, we have also implemented various data collection methodologies (interview, activity chronicle, e-mail mining).The results of our analysis highlight several sources of impediments in the prevention work of HR professionals: balkanization of the HR function, deficiency of joint regulation among their prescribers, lack of legitimacy, hypertrophy of social relations, void of spaces for work debate.However, our results also highlight the ability of HR professionals to develop their power to act. This development involves the construction of work collectives and the realization of collective activities, within the HR function and with other company stakeholders.Finally, our analysis shows that ergonomists can be essential contributors to the development of the power to act of HR professionals, especially by participating in the creation of border objects and transactional objects useful for exchanges with other functions of the company.

Cette thèse s’intéresse à la problématique de l’apprentissage du métier infirmier. Elle est envisagée depuis la capacité des étudiants infirmiers à porter la responsabilité de leurs actes et à assumer la performance de leurs pratiques en regard de leur identité professionnelle. L’objectif est d’étudier la contribution de l’analyse de l’activité soignante des étudiants à leur développement identitaire durant cette activité réflexive. La méthode historique indirecte de clinique de l’activité a provoqué le développement de leur pensée à la fois sur leur manière de faire le métier et leur manière d’être face au métier qu’ils apprennent. L’observatoire dialogique créé à partir de quatre étudiants infirmiers et de quatre formatrices a permis d’appréhender comment l’activité discursive entre étudiants sur un soin réalisé a participé consubstantiellement à la transformation de leur soin et de leur identité professionnelle. En outre, les formatrices ont discuté de la mise en patrimoine au sein de la formation des compromis élaborés par les étudiants et ont questionné leurs propres activités. Leurs échanges, construits à partir de l’image vidéo des controverses des étudiants, leur ont permis de mieux cerner l’intérêt du débat de métier afin qu’ils puissent s’émanciper de la tâche prescrite. Les étudiants infirmiers sont devenus des ressources pour l’organisation apprenante. Le modèle d'analyse proposé peut donc être utile aux formateurs en soins infirmiers ainsi qu’aux tuteurs de stage. / This thesis focuses on issues experienced by nursing students when learning their trade. These issues are considered from their ability to endorse the responsibility of their acts to their assumption of performance of their practices in light of their professional identity. The aim was to study the contribution of the nursing students’ activity analysis to the development of their professional identity throughout this reflexive activity. The indirect historical method of the clinical approach of activity has induced the development of the student’s reflection both on their way nursing and on their way of being regarding the profession they are learning. The dialogic observatory generated both by four nursing students discussing their care and by four expert trainers analyzing these reflections, has highlighted how the discursive activity between students has contributed to transform their care and their professional identity all together. Moreover, the trainers have discussed capitalizing students’ agreements for further use in teaching and questioned their own practices. Their exchanges, built upon watching significant video extracts of students’ confrontations, led them to a better understanding of how the students may go beyond the set tasks. The nursing students have thus become resources for the learning organization. The proposed analysis model can therefore be useful to nursing trainers as well as tutors.