The thesis deals with the concept of stress and emotional intelligence. First, it discusses the major theories of stress, coping strategies and resilience. Furthermore, they are presented and described in more detail methods for identifying coping strategies. The next chapter describes the burnout syndrome and its causes. Chapter emotional intelligence deals with theoretical inputs of these issues and, as with stress are also presented in this chapter methods of detecting emotional intelligence. The last chapter focuses on the personality of the prison warden and qualification requirements for the profession. The empirical part deals with the research of emotional intelligence and coping strategies among prison guards. Subsequently outputs are evaluated quantitatively processed results of these two variables and the correlation between them.

Este trabalho investigou a relação entre construção da subjetividade e condições de trabalho, realizando um estudo junto aos agentes de segurança penitenciária do estado de Minas Gerais. A pesquisa foi desenvolvida junto a agentes de segurança penitenciária do estado que trabalham ou trabalharam em algumas das unidades mineiras, através de conversas sobre o trabalho e também acompanhando as atividades destes profissionais em uma das unidades do estado. O trabalho traz uma melhor compreensão do papel das prisões na manutenção da desigualdade social e qual o impacto disto para os agentes de segurança penitenciária que passam a se aperceber como parte desta engrenagem. E ainda se apercebem diante das mesmas condições que os presos, tanto socialmente, fora das unidades, como dentro das unidades em seu momento de trabalho. Todas as contradições encontradas ao longo de trabalho trazem desdobramento para a vida dos agentes de segurança penitenciária e estão analisadas no texto. A pesquisa apontou que não só os detentos sofrem com as condições precárias de aprisionamento no Brasil, mas também os agentes que ali trabalham e que não há pequenas alterações possíveis no cotidiano que sejam capazes de transformar esta realidade a fim de minimizar seu impacto subjetivo. O único horizonte vislumbrado para a transformação deste ambiente insalubre de sofrimento é a sua extinção e este trabalho pretendeu contribuir para a construção de argumentos a este favor / This study investigated the relationship between construction of subjectivity and working conditions, conducting a study with the prison guards in the state of Minas Gerais. The research was conducted with the prison guards of the state who work or have worked in some of the local units, through conversations about work and following the activities of these professionals in one of the penitentiaries. The work brings a better understanding of the role of prisons in maintaining social inequality and what the impact of this for prison guards who come realize themselves as part of this gear. They realize that they are on the same conditions as the prisoners, both socially, outside the units, as within the units at the time of work. All the contradictions found at this workplace have a subjective impact in those workers and them are analyzed in the text. The survey showed that not only the inmates suffer from the poor conditions of imprisonment in Brazil, but also the agents who work there and that there is little potential changes in daily life that are able to transform this reality in order to minimize its subjective impact. The only glimpsed horizon for the transformation of this unhealthy environment of suffering is its extinction and this work aims to contribute to the construction of arguments in this favor

Este trabalho investigou a relação entre construção da subjetividade e condições de trabalho, realizando um estudo junto aos agentes de segurança penitenciária do estado de Minas Gerais. A pesquisa foi desenvolvida junto a agentes de segurança penitenciária do estado que trabalham ou trabalharam em algumas das unidades mineiras, através de conversas sobre o trabalho e também acompanhando as atividades destes profissionais em uma das unidades do estado. O trabalho traz uma melhor compreensão do papel das prisões na manutenção da desigualdade social e qual o impacto disto para os agentes de segurança penitenciária que passam a se aperceber como parte desta engrenagem. E ainda se apercebem diante das mesmas condições que os presos, tanto socialmente, fora das unidades, como dentro das unidades em seu momento de trabalho. Todas as contradições encontradas ao longo de trabalho trazem desdobramento para a vida dos agentes de segurança penitenciária e estão analisadas no texto. A pesquisa apontou que não só os detentos sofrem com as condições precárias de aprisionamento no Brasil, mas também os agentes que ali trabalham e que não há pequenas alterações possíveis no cotidiano que sejam capazes de transformar esta realidade a fim de minimizar seu impacto subjetivo. O único horizonte vislumbrado para a transformação deste ambiente insalubre de sofrimento é a sua extinção e este trabalho pretendeu contribuir para a construção de argumentos a este favor / This study investigated the relationship between construction of subjectivity and working conditions, conducting a study with the prison guards in the state of Minas Gerais. The research was conducted with the prison guards of the state who work or have worked in some of the local units, through conversations about work and following the activities of these professionals in one of the penitentiaries. The work brings a better understanding of the role of prisons in maintaining social inequality and what the impact of this for prison guards who come realize themselves as part of this gear. They realize that they are on the same conditions as the prisoners, both socially, outside the units, as within the units at the time of work. All the contradictions found at this workplace have a subjective impact in those workers and them are analyzed in the text. The survey showed that not only the inmates suffer from the poor conditions of imprisonment in Brazil, but also the agents who work there and that there is little potential changes in daily life that are able to transform this reality in order to minimize its subjective impact. The only glimpsed horizon for the transformation of this unhealthy environment of suffering is its extinction and this work aims to contribute to the construction of arguments in this favor

The subject of the diploma thesis is to study architectural security prison in Brno. Prisons are devices filling the disqualification of persons who have committed anti-social acts of a society that considers freedom and freedom of movement for one of the highest social values. The site is located in the outskirts of Brno, Brno-Slatina. The main idea is the use of the buildings that already by the expression appropriate for the application. There are prison blocks that are strictly brutalism and on the other hand, there are buildings that its minimalist ventilated façade suggests a more liberal regime. The whole composition is supported park with a chapel, in which each view change regularity rigorous imprisonment.

The subject of the diploma thesis is to architectural study of new security prison in Brno. Prisons are devices filling the disqualification of persons who have committed anti-social acts of a society that considers freedom and freedom of movement for one of the highest social values. The site is located in Propojený obrázek nelze zo brazit. Příslušný soub or byl pravděpodobně přesunut, přejmenován nebo odstraněn . Ověřte, zda propojení odkazuje na sp ráv ný so ubor a umístění. the outskirts of Brno, Brno-Slatina. The main idea is to use clear communication connections between the buildings, which are structured according to the appropriate method of use; its structurally functional organization and clearly indicate its operating mode. Harmony of the whole is then expressed by a suitable composition of objects and surfaces areal vegetation, where the area according to the scheme uniformly distributed and completed at the close of the outdoor sports area.

Correctional officers work in a stressful environment and are regularly exposed to dangerous and emotionally charged situations. Researchers have detailed the potential negative outcomes of this occupation, yet little research has examined the extent to which correctional officers experience emotion while on their shifts, and how those emotions may translate into stress, divorce, substance abuse issues, domestic violence, and high mortality rates upon retirement. The purpose of this phenomenological study was to learn how correctional officers experience their felt and expressed emotions while at work. Data collection was done using a 15-item open ended questionnaire designed by the researcher and accessed via an online website. The 15-item questionnaire was prescreened by correctional officers not participating in the survey to assure for trustworthiness. Anonymous online survey data was collected from 23 correctional custody staff members working throughout California. The responses from the survey were coded and analyzed using NVivo and Survey Monkey software to account for reoccurring themes in the data. The findings of this study show a high percentage of respondent's report feelings of anxiety throughout a shift at work. Further, the findings show that the participants consistently report a disconnect between felt and expressed emotions while at work. These findings may be used to reform training programs for correctional officers to offer them better ways to process the emotions they experience throughout their career.

En kriminalvårdare bemöter många olika förväntningar på sig i sin yrkesroll, och att veta vad som förväntas av en är en viktig faktor för arbetsmiljön och hälsan. Därav är syftet med denna studie att undersöka kriminalvårdares upplevelser om vilka förväntningar som finns på deras yrkesroll inom organisationen och vilka negativa konsekvenser detta kan medföra. Studien tillämpar också frågan i ett genusperspektiv och studerar om förväntningarna skiljer sig åt mellan kvinnor och män. Teoretiska utgångspunkter som används i studien är det dramaturgiska perspektivet, genusteorier, emotionellt arbete,konformitet samt ingrupp- och utgrupp. Metoden som används är en kvalitativ metod i form av semistrukturerade intervjuer där tio respondenter mellan 23 – 50 år deltar. Därefter görs en analys med hjälp av tematisk analysmetod. Resultatet visar att det finns motstridiga förväntningar på yrkesrollen i form av en vårdande roll samt en kontrollerande roll. Det framkommer att genusskillnader finns på så sätt att manliga kriminalvårdare förväntas inta den kontrollerande rollen medan den kvinnliga förväntas inta den vårdande rollen. Resultatet visar att förväntningarna medför negativa konsekvenser för den enskilde kriminalvårdaren i form av emotionella påfrestningar samt att de kan behöva gå emot sina egna värderingar. Negativa konsekvenser visar sig också i form av konflikter inom personalgruppen där det uppstår vi-mot-dem. / A prison guard meets many different expectations in his or her professional role, and to knowing what is expected of yourself is an important factor for the work environment and health. Therefore, the purpose of this study is to examine prison guard’s perceptions of what expectations there are of their professional role within the organization and what negative consequences this may entail. The study also applies the issue in a gender perspective and studies whether expectations differ between women and men. Theoretical starting points used in the study are the dramaturgical perspective, gender theories, emotional work, conformity and in-group and out-group. The method used is a qualitative method in terms of semi-structured interviews in which ten respondents between the ages of 23-50 participate. Then an analysis is made using a thematic analysis method. The results show that there are conflicting expectations of the professional role in terms of a caring role and a controlling role. It appears that gender differences exist in such a way that male prison guards take the controlling role while the female guards takes the caring role. The results show that the expectations have negative consequences for the individual prison guard in terms of emotional strain guard and they also have to go against their own values. Negative consequences also manifest themselves in terms of conflicts within the working group where we-against-them occurs.

Submitted by Filipe dos Santos (fsantos@pucsp.br) on 2017-01-16T12:06:01Z No. of bitstreams: 1 Rui Yoshio Kunugi.pdf: 1090396 bytes, checksum: cfc7e50f74f6aea8be63988a92c8c984 (MD5) / Made available in DSpace on 2017-01-16T12:06:01Z (GMT). No. of bitstreams: 1 Rui Yoshio Kunugi.pdf: 1090396 bytes, checksum: cfc7e50f74f6aea8be63988a92c8c984 (MD5) Previous issue date: 2016-12-15 / Conselho Nacional de Pesquisa e Desenvolvimento Científico e Tecnológico - CNPq / This work is born from the researcher's experience within the prison system as a professor of criminology 1997-1999 in various prisons in the state of São Paulo, teaching for prison guards, commonly called jailers. From his observation sharp difference among their students and others, given that the training provided by the Penitentiary Academy at the time was planned for the prison model was modified with a new mindset for these professionals. For various reasons, the group of teachers was extinguished and the training course for prison guards was destroyed, and thus the formation of the new agent became ill, hurting himself and the social group they belong to. Faced with so many problems arising from the expansion of prisons in Sao Paulo, and the huge increase of prisoners within the São Paulo prisons, it had to rescue the technical course on prison security officer training from 1997 to 1999 and from this experience design, the final conclusions some targets in the emergence of new business resulting from this experience, as well as the formation of criminologists and some goals to be met in prison / O presente trabalho nasce da experiência do pesquisador dentro do sistema penitenciário como professor de criminologia de 1997 a 1.999, em diversos presídios no Estado de São Paulo, dando aulas para agentes de segurança penitenciária, vulgarmente chamado de carcereiros. De sua observação nota nítida diferença entre seus alunos e os demais, tendo em vista que a formação fornecida pela Academia Penitenciária na época foi planejada para que o modelo de prisão fosse modificado com uma nova mentalidade para estes profissionais. Por diversos motivos, o grupo de professores foi extinto e o curso de formação de agentes de segurança penitenciária foi destruído, e assim a formação do novo agente se tornou precária, prejudicando a ele próprio e ao segmento social que pertencem. Diante de tantos problemas decorrentes da expansão de presídios em SP, e o aumento enorme de presos dentro das prisões paulistas, foi preciso resgatar o curso técnico de formação de agente de segurança penitenciária de 1997 a 1999 e a partir desta experiência projetar, nas conclusões finais, algumas metas dentro do surgimento de novos profissionais decorrentes desta experiência, bem como a formação de criminólogos e algumas metas a serem cumpridas na prisão

Made available in DSpace on 2016-03-22T17:26:02Z (GMT). No. of bitstreams: 1 ANA NEDEL.pdf: 629805 bytes, checksum: caf71dc72ae884ed5dbbb85e601c69bd (MD5) Previous issue date: 2008-02-29 / This study examined how prison guards position themselfs towards the speech of the purposes of prison system and what strategies they develop in face of the ambiguous dynamics of inclusion / exclusion that are developed in prison environments. The field research constituted the prisons that integrate the 5th Penitentiary Region of Rio Grande do Sul. The results show that the prison guards perform the function / activity, ressocialization" more due to the lack of structural and human resources in the prison system than to policies consistently designed and implemented. They attach the execution of "ressocializing activities" to execution of work and to the promotion of assistance for prisoners. Thus, the intent of this study was to contribute to the triggering of policies that, in a more scientific and enlightened way, influence in current and future situations and junctures of the criminal justice system, seeking its improvement. So when the genesis and dynamics of the strategies used by prison guards to live with the conflicts of such peculiar environment are understood, actions can be taken to minimize the conflicts of such environments / O presente estudo analisa como os Agentes Penitenciários se posicionam perante o discurso das finalidades do sistema prisional e quais as estratégias que desenvolvem em face das ambíguas dinâmicas de inclusão/exclusão que nos ambientes prisionais se desenvolvem. A pesquisa de campo se constituiu nos Presídios que integram a 5ª Região Penitenciária do Rio Grande do Sul. Os resultados obtidos mostram que os Agentes Penitenciários realizam a função/atividades de ressocialização mais devido a carência de recursos estruturais e humanos do sistema prisional do que por força de políticas coerentemente projetadas e implementadas. Atribuem o exercício de atividades ressocializadoras à execução de trabalhos e à promoção de assistência ao preso. Nesse sentido, a intenção do presente estudo foi o de contribuir com o desencadeamento de políticas que, de forma científica e esclarecida, influam nas estruturas e conjunturas atuais e futuras do sistema penal, vislumbrando à sua melhoria. Assim ao se compreender a gênese e a dinâmica das estratégias adotadas pelos Agentes Penitenciários, para conviver com os conflitos desse peculiar ambiente, ações poderão ser adotadas no sentido de minimizar os antagonismos próprios de tais ambientes