En la actualidad es muy común ver empresas del sector industrial de alimentos y bebidas que cuentan con un área que se dedica a dirigir y ejecutar proyectos que generen valor para los accionistas, sin embargo, son muy pocas las organizaciones y contratistas que establecen una metodología adecuada que garantice el cumplimiento de los objetivos de cada uno de los proyectos sin ocasionar sobrecostos, entregas fuera de tiempo, insatisfacción de los interesados, entre otros aspectos. Por este motivo, el trabajo desarrollado a continuación tiene como finalidad evidenciar que la implementación de estándares y buenas prácticas recomendadas en la guía del PMBOK ®️ 6ta edición y la filosofía LEAN resultan beneficiosas, ya que pueden maximizar la rentabilidad de los proyectos, reducir costos por procesos que no agregan valor y mejorar la satisfacción de los interesados. Para esto, se presentará cómo se llevó a cabo la dirección de proyectos de automatización industrial “Industria 4.0” denominado “Implementación de una arquitectura convergente en ethernet en una planta de galletas” desarrollado por la empresa C&C Corporation para su cliente Galletas S.A. / Nowadays it is very common to see companies in the food and beverage industry that have an area that is dedicated to directing and executing projects that generate value for the shareholders. However, are very few organizations and contractors that stablish an adequate methodology that guarantees compliance with the objectives of each project without causing cost overruns, late deliveries, dissatisfaction of the interested parties, among other aspects. For this reason, work developed below has the application to demonstrate that the implementation of methods and good practices recommended in the PMBOK ®️ 6th edition guide and the LEAN philosophy has benefits, since you can maximize the profitability of projects, reduce costs for processes that do not add value and improve the satisfaction of the stakeholder. For this, it will be presented how the project management of industrial automatization “Industry 4.0” will be applied to the project “Implementation of an architecture convergent in ethernet in a Cookie plant” developed by the company C&C Corporation for its client Cookies S.A. / Trabajo de investigación

El presente trabajo tiene como finalidad presentar una propuesta de mejora al proceso Administrar asesorías de una Entidad Financiera, mediante el diseño de una Arquitectura de software para un sistema web, la cual permita optimizar la planificación, solicitud y ejecución de las asesorías. El capítulo 1, presenta la información de la organización objeto de estudio, así como la definición del problema, objetivos del proyecto e indicadores de éxito. El capítulo 2, describe los logros de los student outcomes planteados por la universidad como objetivos que deben alcanzarse en el presente trabajo. El capítulo 3, presenta el desarrollo del marco teórico en donde se describe los conceptos fundamentales de frameworks y métodos utilizados para el desarrollo del trabajo. El capítulo 4, presenta la propuesta de mejora al proceso Administrar asesorías, para lo cual se realiza un análisis del negocio y del proceso involucrado a través de los frameworks de Zachman y TOGAF, lo que decanta en los modelos AS-IS y TO-BE del proceso haciendo uso de la notación BPMN. Luego se identifican los requerimientos funcionales y no funcionales que permiten definir los conceptos, estilos y tácticas de arquitectura que se emplearán en el Modelo C4. El capítulo 5, presenta todas las herramientas utilizadas en la gestión del proyecto, que permitan cumplir con las restricciones de alcance, costo y tiempo. / The purpose of this work is to present an improvement proposal for managing consultancies of a Financial Institution, by designing a Software Architecture for a web system, which allows optimizing the planning, request and execution of consultancies. Chapter 1 presents the information of the organization under study as well as the definition of the problem, project objectives and indicators of success. Chapter 2 describes the achievements of the student outcomes set by the university as objectives to be achieved in this assignment. Chapter 3 presents the development of the theoretical framework where the fundamental concepts of frameworks and methods used for the development of the assignment are described. Chapter 4 presents the improvement proposal for the process of managing consultancies, for which an analysis of the business and process involved is carried out through the Zachman frameworks and TOGAF, choosing the AS-IS and TO-BE models of the process using the BPMN notation. Then, the functional and non-functional requirements are identified that allow defining the concepts, styles and tactics of architecture that will be used in the C4 Model. Chapter 5 presents all the tools used in the project management, which allow compliance with the scope, cost and time restrictions. / Tesis

Este trabajo de investigación, nace de la necesidad de contar con un modelo de evaluación y dirección de proyectos para la minera Shougang Hierro Perú, que permita el logro de los beneficios, entendiendo que la optimización de recursos es un enfoque sobre el que debe gravitar cualquier dirección de proyectos y dirección organizacional. En este sentido, la Compañía Minera Shougang Hierro Perú, ante el crecimiento de su operación, requiere de mayores herramientas que simplifiquen todo el proceso de dirección de proyectos. Por consiguiente, el objetivo principal de este trabajo de investigación se centra en generar un modelo de evaluación y dirección de proyectos que deberá adoptar la Compañía Minera Shougang Hierro Perú. Para lograr tal objetivo, se plantea una investigación abarcando diferentes métodos y herramientas, en donde a través de la ejecución del análisis documental, se genera un modelo de evaluación y dirección de proyectos, tomando como variables centrales los costos, el tiempo, la calidad y enfocándose principalmente en la gestión de los riesgos y beneficios durante todo el ciclo de vida del producto. / This research work arises from the need to have an evaluation and project management model for the Shougang Hierro Peru mining company, which allows the achievement of benefits, understanding that the optimization of resources is an approach on which any project management and all organizational management. In this sense, the Shougang Hierro Peru Mining Company, given the growth of its operation, requires more tools that simplify the entire project management process. Therefore, the main objective of this research work is focused on generating an evaluation and project management model that the Shougang Hierro Peru Mining Company should adopt. To achieve this objective, an investigation is proposed encompassing different methods and tools, where through the execution of the documentary analysis, a project evaluation and management model is generated, taking as central variables costs, time, quality and focusing primarily on risk and benefit management throughout the product life cycle. / Trabajo de investigación

Con el objetivo de elaborar la propuesta de Diseño e Implementación de una PMO para proporcionar soporte a la Gestión de Proyectos en el área funcional de Obras y Proyectos de la organización CUMBAZA INVERSIONES Y CONSTRUCCIONES SAC., se desarrolló el presente trabajo de investigación. La organización está dedicada a brindar servicios de construcción e ingeniería en la región San Martín, con ventas superiores a S/ 20 millones en el año 2020. Tras un profundo análisis de la situación actual se identificó que el principal problema de la empresa son los sobrecostos y la cancelación de proyectos, lo que tiene un impacto económico. Utilizando la metodología PMO Value Ring, se propone la creación de una PMO tomando en consideración “las buenas prácticas”, descritas en la guía PMBOK®, que es necesario para el diseño e implementación de los siguientes seis servicios, cubriendo tanto el nivel operativo, como el técnico y el estratégico: (a) gestionar los riesgos, (b) gestionar reuniones de lecciones aprendidas, (c) gestionar asignación de recursos entre proyectos, (d) monitorear y controlar proyectos, (e) gestionar interesados en proyectos, y (f) promocionar capacitación y desarrollo de competencias para proyectos. Finalmente, se recomienda su implementación de la PMO dada su viabilidad financiera porque tras una inversión de S/ 193,042 durante la implementación y el primer trimestre, en solo tres años se generará un Valor Actual Neto (VAN) de S/ 1´953,857 lo que implica una Tasa Interna de Retorno (TIR) de 56%. / In order to develop a proposal for the Design and Implementation of a PMO to support Project Management in the area of ​​Works and Projects of the company CUMBAZA INVERSIONES Y CONSTRUCCIONES SAC., this research work was developed. The organization is dedicated to providing construction and engineering services in the San Martín region, with sales of over S / 20 million in 2020. After a thorough analysis of the current situation, it was identified that the company's main problem is cost overruns. and the cancellation of projects, which has an economic impact. Using the PMO Value Ring methodology, it is proposed to create a PMO that provides the following six services, covering both the operational, technical and strategic levels: (a) managing risks, (b) manage lesson meetings learned, (c) manage resource allocation between projects, (d) monitor and control programs or projects, (e) manage project stakeholders, and (f) promote training and skills development for projects. Finally, the implementation of the PMO is recommended given its financial viability because after an investment of S / 193,042 during implementation and first quarter of operations, in just three years a Net Present Value (NPV) of S / 1´953,857 will be generated, which implies an Internal Rate of Return (IRR) of 56%. / Trabajo de investigación

Thesis (MBA (Business Management))--Stellenbosch University, 2008. / ENGLISH ABSTRACT: The project manager is facing many challenges when planning and managing an Emerging Contractor project. Constraints experienced by Emerging Contractors are exerting risks on the project and pose a challenge to the project manager to guide the project to successful completion. The constraints and risks experienced on an Emerging Contractor project are mostly related to inexperience and unproven track record. The Emerging Contractor has not been in business long enough to build trust relationships with suppliers. Suppliers are limiting their exposure to risk and are therefore not prepared to supply material in bulk or on credit to the Emerging Contractor. The term Emerging Contractor is a well-known term in the South African construction industry, but no clear definition exists of what criteria qualifies a contractor to be an Emerging Contractor. The assumption in the industry is that an Emerging Contractor is a construction business which is 100% controlled and managed by a black person. Emerging Contractors are conducting business at the bottom end of the market where there is no barrier to entry. This makes the competition very severe and the profit margins are very slim. Even though the contract values are low, the Emerging Contractor projects require a considerable amount of effort to manage and are therefore not cost effective for the experienced project manager. The constraints experienced by the Emerging Contractor can be addressed by co-opting experience to the project team to provide guidance, training and management assistance. The proposal will require additional funding, but after a few projects the Emerging Contractor would have built up a reputation as a successful contractor and will therefore be self sustaining. / AFRIKAANSE OPSOMMING: Die projekbestuurder moet baie uitdagings trotseer met die beplanning en bestuur van 'n Opkomende Kontrakteur. Beperkings wat deur die Opkomende Kontrakteur ervaar word lei tot 'n risiko vir die projek en bied dus 'n uitdaging aan die projekbestuurder om die projek te lei tot suksesvolle voltooiing. Die beperkings en risiko's wat deur 'n Opkomende Kontrakteur projek ervaar word, hou meerendeels verband met onervarendheid en gebrekkige ondervinding. Die Opkomende Kontrakteur is nog nie lank genoeg in die bedryf om vertrouensverhoudings met verskaffers op te gebou het nie. Verskaffers verskans dus hul blootstelling aan risiko en is dus nie bereid om materiaal in grootmaat of op krediet aan die Opkomende Kontrakteur te lewer nie. Die term "Emerging Contractor" is welbekend in die Suid-Afrikaanse konstruksiebedryf, maar 'n duidelike definisie kon nie gevind word wat die vereistes stel om as 'n Opkomende Kontrakteur te kwalifiseer nie. In die konstruksiebedryf word dit algemeen aanvaar dat 'n Opkomende Kontrakteur 'n konstruksie besigheid is wat 100% deur 'n swart persoon beheer en bestuur word. Opkomende Kontrakteurs ding mee op die intreevlak van die konstruksiebedryf waar daar weinig min versperring vir toetrede is. Dit maak die kompetisie baie straf en die winsmarge laag. Selfs al is die kontrakwaarde laag behels die Opkomende Kontrakteur projek buitengewone aandag en bestuur en is dit dan ook nie 'n koste effekiewe projek vir 'n ervare projekbestuurder nie. Die beperkings wat deur die Opkomende Kontrakteur ervaar word, kan aangespreek word deur ervare diensverskaffers na die projekspan te bring om leiding, opleiding en bestuurshulp te verskaf. Die voorgestelde projekbestuursplan benodig addisionele fondse, maar na 'n paar projekte het die kontrakteur vir hom/haar 'n reputasie opgebou wat hom/haar toelaat om volhoubaar te wees sonder die hulp van die diensverskaffers.

Thesis (MScEng)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: The development of mass housing is an excellent example of multi-disciplinary projects. Several housing projects have been unsuccessful due to a misunderstanding of the necessary collaboration and buy-in that are required from all parties concerned. The focus of this study is to identify the required skill sets and responsibilities of the Housing Project Manager in the Housing environment, and in turn, will support the development of the foundation of the civil engineering postgraduate curricula. Civil engineers are educated with a strong focus on technical subjects, but not much attention is paid to many of the less technical aspects as found in housing projects. Furthermore, the multi-disciplinary aspects of large projects do not receive sufficient attention in either the undergraduate or postgraduate curricula. Considering that many civil engineers become actively involved as managers of housing projects, this paper will present an investigation into the requirements of the curricula of a postgraduate qualification for civil engineers towards becoming managers in housing projects. The investigation will include aspects of multi-disciplinary coordination, the less technical aspects of housing development, but will not exclude a comprehension of technical involvement. In order to identify these skill sets and responsibilities several approaches were adopted. The approaches adopted in this dissertation include: (i) a comprehensive literature study regarding the housing environment and the position of the housing project manager, (ii) a review of several housing case studies with project management related problems, (iii) consulting with several housing management professionals from different sectors in the housing industry, and (iv) a review of existing formulations of the role and responsibilities of the housing project manager. The findings from this study provide evidence that civil engineers operating in the housing environment as project managers require additional education, due to the multi-disciplinary nature of housing projects. The main conclusion drawn from this study is that educating civil engineers towards the management of housing projects would contribute significantly to the housing environment through increasing productivity and quality, and can contribute to meet the housing targets of the government. / AFRIKAANSE OPSOMMING: Die ontwikkeling van massa behuising is 'n uitstekende voorbeeld van multidissiplinêre projekte. Verskeie behuisingsprojekte was al onsuksesvol as gevolg van 'n misverstand oor die nodige samewerking en bydraes wat vereis word van alle betrokke partye. Die fokus van hierdie studie is om die vaardighede en verantwoordelikhede van die behuisingsprojekbestuurder in die behuisingsomgewing te identifiseer. Hierdie kennis ondersteun die ontwikkeling van ʼn raamwerk vir ʼn nagraadse kurrikulum in behuisingsbestuur. Siviele ingenieurs is opgelei met 'n sterk fokus op tegniese vaardighede, maar relatief min aandag word geskenk aan minder tegniese aspekte soos gevind word in behuisingsprojekte. Verder, multidissiplinêre bestuursaspekte van groot projekte ontvang nie voldoende aandag in óf die voorgraadse óf nagraadse kurrikula nie. Wetende dat baie siviele ingenieurs aktief betrokke raak as bestuurders van behuisingsprojekte, ondersoek hierdie studie ʼn raamwerk vir ʼn nagraadse kwalifikasie vir siviele ingenieurs as bestuurders van behuisingsprojekte. Die ondersoek sluit in aspekte van die multidissiplinêre koördinasie asook minder tegniese aspekte van behuisingsontwikkeling, maar dit sluit nie 'n begrip van die tegniese betrokkenheid uit nie. Verskeie benaderings is toegepas om die vaardighede en verantwoordelikhede van behuisingsbestuurders te identifiseer. Die benaderings sluit in: (i) 'n omvattende literatuurstudie ten opsigte van behuising en die posisie van die behuisings-projekbestuurder, (ii) 'n oorsig van verskeie behuisings- gevallestudies met projekbestuur verwante probleme, (iii) raadpleging met verskeie professionele rolspelers van verskillende sektore in die behuisingbestuur omgewing, en (iv) 'n hersiening van bestaande beskrywings van die rol en verantwoordelikhede van die behuisings-projekbestuurder. Die bevindinge van hierdie studie verskaf bewyse dat siviele ingenieurs wat in die behuisingsbedryf as projekbestuurders optree, bykomende opleiding benodig as gevolg van die multidissiplinêre aard van projekte. Die belangrikste gevolgtrekking van hierdie studie is dat die opleiding van siviele ingenieurs in die bestuur van behuisingsprojekte ʼn aansienlike bydrae kan lewer tot behuising deur produktiwiteit en kwaliteit te verhoog. Dit kan bydra tot die bereiking van die regering se behuisingsdoelwitte.

M.Ing. / The research is based on the complexity of project management and risk management fields and how applying each field on its own can be problematic. This poses an everyday challenge to project managers when implemented simultaneously and such a problem predominantly exists in the engineering construction field.The challenge faced by project managers is approached throughout the research study by introducing a commonly used six order matrix framework with a high success rate in analysing and dissecting complex fields into small fragments. The framework is known as the Zachman Framework for Enterprise Architecture. However this is only done once a thorough literature review of both project and risk management as well as the limitations of the Zachman Framework have been well documented.Once the Zachman Framework for Construction adaptation is complete, it is then applied to an inner city construction case study. The results of the case study are used to determine if throughout the project lifecycle it has been possible to analyse and implement all project and risk management requirements simultaneously with little or no correction of project constraints.Using a developed integrated risk management tool which graphically tracks aggregate risk( s) in cost and time together with the Zachman Framework for Construction, the case study results reveal that it is possible to increase the ability to simultaneously manage risk and normal activities by concluding that the project constraints (i.e. cost) are accurately estimated and accomplished. In conclusion the research study,discussion and recommendations are made in order to implement all cells within the Zachman Framework for Construction therefore increasing the success of any project and risk management construction field.

The thesis is focused on methodology of Information System/Information and Communication Technology (IS/ICT) projects management. The main goal of the thesis is to modify and extend the business informatics management model (applied on the Department of Information Technologies of University of Economics in Prague) with specifics of methodologies focused on setting up, management and coordination of IS/ICT projects. The analytical part of the thesis is focused on analyzing and consolidation of IS/ICT project management terms. Furthermore are delimited specification of setting up and management of IS/ICT projects. Follow out are described and evaluated current methodologies approaches focused on IS/ICT projects rules description. The thesis describes relation between several IS/ICT methodologies: IS/ICT project management methodology, IS/ICT development methodology and IS/ICT management methodology. Within thesis are presented and analyzed researches of current situation in IS/ICT project management methodology usage and level of IS/ICT project management around the world and within Czech Republic. The main part of the thesis extends the methodical framework MEFIS and describes proposal of IS/ICT management methodology pattern, which appends the reference model of informatics management and the MDIS methodology. Furthermore is IS/ICT project management delimited as standalone service. Main parts of methodology are defined and processes and data objects of IS/ICT project management methodology are outlined. The application part of thesis covers the proposal of the implementation procedure of conceptual proposal of IS/ICT project management methodology. The proposal of the implementation procedure was verified in practice. All experiences with implementation of conceptual model of IS/ICT project management are evaluated.

Made available in DSpace on 2015-05-08T14:53:36Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 3707850 bytes, checksum: ac7f3ffc992b6cdd3ee53234cc8f1db5 (MD5) Previous issue date: 2013-10-29 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / In recent years much has been said about project management and how its contributions are important to the organizations to seek excellence and effectiveness in its undertakings. According to the Project Management Institute (PMI) , it is estimated that 25 % of global GDP are allocated to the projects, featuring increasingly the recognizing and the importance of this methodology and increasing its diffusion. Organizations that adopt this management methodology seek competitive advantages, new job opportunities and even to conquer other markets. But what it is perceived is that many organizations simply cannot meet deadlines in its planning and, in the presence of this scarcity, this dissertation presents the method of time planning on projects called Critical Chain Method, which is the application of the Constraints Theory in the environmental of projects, in a simulation of its applicability in the planning of activities to build an electrical energy sub transmission line of 69,000 volts. The aim of this study was to compare two methods of project management: PERT / CPM and Critical Chain Method (CCPM) in the building of this line. The methodologies adopted were a case study, seeking to understand by documental analyze of records the shape and the behavior of the planning by PERT / CPM and a experimental research, through planning simulation using the Critical Chain Method. In conclusion, this study showed that the CCPM reduces the deadlines and absorbs the deviations, without compromising the delivery of projects, since there are a commitment of the professionals involved and a radical change in the organizational culture of the enterprise analyzed. / Nos últimos anos muito se tem falado a respeito de gerenciamento de projetos e de como as suas contribuições são importantes para as organizações que buscam excelência e efetividade em seus empreendimentos. Segundo o Project Management Institute (PMI), é estimado que 25% do PIB mundial estejam destinados a projetos, caracterizando cada vez mais o reconhecimento e a importância dessa metodologia e aumentando a sua difusão. As organizações que adotam essa metodologia de gerenciamento buscam vantagens competitivas, novas oportunidades de trabalho e até mesmo a conquista de outros mercados. Mas o que se percebe é que muitas organizações simplesmente não conseguem cumprir os prazos estabelecidos em seus planejamentos, e, diante dessa carência, apresenta-se neste trabalho o método de planejamento de tempos em projetos denominado Método da Corrente Crítica, que é a aplicação da Teoria das Restrições no ambiente de projetos, em uma simulação de sua aplicabilidade no planejamento das atividades de construção de uma Linha de Subtransmissão de energia elétrica de 69.000 volts. O objetivo deste estudo foi confrontar dois métodos de gerenciamento de projetos: o PERT/CPM e o Método da Corrente Crítica (CCPM) na construção dessa linha. As metodologias adotadas foram um estudo de caso, buscando entender através da análise documental de registros a forma e o comportamento do planejamento por PERT/CPM, e uma pesquisa experimental, por meio de uma simulação de planejamento utilizando o Método da Corrente Crítica. Como conclusão, este trabalho mostrou que o método CCPM reduz os prazos e absorve os desvios, sem comprometer a entrega dos projetos, desde que existam um comprometimento dos profissionais envolvidos e uma mudança radical na cultura organizacional da empresa analisada.

A dissertation presented to the Higher Degrees Committee of the Cape Peninsula University of Technology in fulfilment of the requirements for the degree of Master of Technology: Construction Management, 2012 / This study investigated the underlying causes of rework in construction projects and the impact on overall project performance so that effective containment and reduction strategies can be developed. The objectives of the study were as follows: (i) to determine the influence different project types have on the causes of rework in construction projects; (ii) to determine the impact of rework on organisational and project performance; (iii) to determine the influence various project types have on rework costs (direct and indirect) in construction projects; (iv) to determine the influence various procurement methods have on total rework costs in construction projects; (v) to design and develop rework reduction and containment strategies. The research was motivated by several international and local studies demonstrating a lack of concern for the root causes of rework and the potential impact on cost, overall project performance, and the ‘value-addedness’ to the completed project. The research approach adopted included an exploratory and main study targeting purposively selected construction professionals and stakeholders in the Cape Peninsula metropolitan area of the Western Cape Province. The exploratory case study was carried out at the initial stage of the study to gain more insight into the causes and impact of rework on overall project performance. Specifically, data was collected by means of observation of physical works, semi-structured interviews with relevant parties directly involved in site operation and the analysis of site instruction record documents. The main study obtained data from 78 construction professionals and stakeholders via questionnaire survey, a survey conducted among design consultants and contractors in the general building category ranging from grade 3 to 9 who are registered with Construction Industry Development Board (CIDB). Descriptive, inferential statistics and probability distribution functions were used to analyse the data. The findings revealed that changes initiated by the client, changes initiated by the design team due to errors and omissions, poor coordination, and finally, integration among the design team were the major contributing factors to rework. Moreover, non-compliance with specifications, setting-out errors, low labour skills, and emphasis on time and cost aggravated the occurrence of rework on site. The study revealed that while there is no significant difference between the causes of rework and various project types, rework can and often does make a significant contribution to any project’s cost overrun. The total mean cost of rework as a percentage of the original contract value for new build project and refurbishment/renovation projects was 4.89% and 6.28% respectively. However, rework costs do not differ relative to project type or procurement method. Furthermore, the study revealed that cost overruns, time overruns and design team dissatisfaction all impacted on project performance. The findings indicate that designrelated rework can be minimised by implementing the following strategies: team building, involvement of subcontractors and suppliers, and design for construction. Moreover, involvement of subcontractors during construction, and the implementation of quality control and site quality management systems could also lead to reduction in rework during the construction phase. Furthermore, the probabilistic analysis of rework occurrence was determined in the projects selected; this analysis predicts the occurrence of rework so that a quantitative risk assessment could be undertaken prior to the commencement of construction. The research concludes by recommending that design and construction firms must develop organisational measurement systems for recording rework occurrence and its associated costs. It is by determining the frequency and costs of rework that effective strategies for its containment and reduction can be identified.