O Plano de Desenvolvimento Institucional (PDI) é um documento que contém parte essencial do planejamento estratégico das Instituições de Ensino Superior (IES). O PDI precisa considerar as políticas públicas, as necessidades institucionais e as demandas da comunidade. Sua composição mínima é estabelecida pelo Decreto n.º 5.773/2006, a qual serve de guia para a elaboração do planejamento institucional. Esse documento orienta a avaliação institucional e de cursos, bem como, norteia os rumos que a IES precisa seguir. Para que seja legítimo, o PDI depende da participação da comunidade em suas fases. Essa participação pode ensejar o aumento do controle social, da transparência das ações e também da prestação de contas por parte das Instituições Públicas para com a sociedade. A participação da comunidade torna-a mais comprometida com o processo, facilitando que o planejado seja colocado em prática. Este trabalho objetiva analisar a metodologia utilizada nas IES Públicas do Estado do Paraná para a construção, execução, acompanhamento e avaliação do PDI. A pesquisa realizada é exploratória e aplicada. Para a coleta de dados foram utilizadas múltiplas fontes de evidência: documentos, questionários, entrevistas, relatórios técnicos entre outras. Os resultados demonstram que, apesar do esforço realizado pelas áreas responsáveis, é preciso melhorar a participação da comunidade universitária nas fases do PDI. Além da análise documental, os questionários respondidos pelos Conselheiros e as entrevistas com os Responsáveis pela Área do PDI nas IES permitem concluir que ele precisa ser fortalecido e aproximado da comunidade universitária para que possa efetivamente trazer os resultados esperados. O estudo permitiu compreender como o PDI é conduzido por essas IES e demonstrou a necessidade de amadurecimento das metodologias utilizadas e o aprimoramento dos canais de comunicação com a comunidade. / An Institutional Development Plan (IDP) is a document containing the essential part of strategic planning for institutions of higher education (IHE). An IDP must take in consideration public policies, institutional needs and society demands. Its basic structure is established by Decree 5.773/2006 and it guides the development of institutional planning and institutional and courses evaluation, as well as sets a north for the IHE. In order to assure its legitimacy, an IDP must rely on community involvement in all its phases, which can enhance social control, transparency and accountability to society. Community commitment grows when people engage in the process, making it easier to implement what is planned. This paper is aimed at analyzing the methodology employed in IHEs in the state of Paraná – Brazil for developing, implementing, supervising and evaluating an IDP, through applied and exploratory research. Multiple sources of evidence were used for data collection, such as documents, questionnaires, interviews and technical reports. Results show that improving academic community participation is still necessary, despite all the efforts made by sectors in charge. In addition to documentary analysis, questionnaires filled in by council members and interviews with those responsible for the IDP in IHEs led to the conclusion that it is necessary to strengthen and bring IDP closer to the academic community so that it can effectively bring the expected results. The study made it possible to understand how the IDP is conducted by these IHEs, showing the need to fully develop the employed methods and to improve communication channels with society.

O acúmulo de documentos disponíveis na Web dificulta a recuperação de informação e a gestão eficiente do conhecimento. Os modelos tradicionais de recuperação da informação são inadequados para uma busca efetiva e rápida, e os resultados são, comumente, numerosos e irrelevantes. Com o advento da Web Semântica foi possível o uso da ontologia formal como modelo de recuperação da informação na Web para melhorar a qualidade da informação recuperada. Os portais semânticos constituem um instrumento da Gestão do Conhecimento que oferece maior capacidade e rapidez no acesso às informações com relevância dos resultados. Neste sentido, esta pesquisa tem como objetivo propor condições mínimas necessárias para o estabelecimento de potencial semântico de portais, mediante o mapeamento do uso da ontologia como modelo de recuperação da informação. O locus da pesquisa incluiu os portais de universidades públicas federais brasileiras da Região Sul do Brasil, partindo-se de um estudo comparativo entre as características da Web Semântica e as ferramentas e tecnologias usadas nas instituições pesquisadas. A pesquisa de campo foi instrumentalizada por um questionário, coletando-se dados da equipe técnica responsável pelos portais. Como principais resultados apresentam-se um diagnóstico do uso da ontologia na estruturação dos portais universitários pesquisados e a proposição de um quadro de referência das condições mínimas necessárias para estabelecimento de potencial semântico dos portais. / The accumulation of documents available on the Web makes it difficult to information retrieve and efficient knowledge management. Traditional models of information retrieval are inadequate for effective and quick search, and the results are often numerous and irrelevant. With the advent of the Semantic Web it was possible the use of formal ontology as a model of web information retrieval that improves the quality of the information retrieved. Semantic portals are a Knowledge Management tool that offers greater capacity and speed of access to information relevant results. In this trend, the goal of the this research is propose minimum conditions necessary for the establishment potential of semantic portals, by mapping the use of ontology as a model of information retrieval. The research's locus included the portals of federal public universities in southern Brazil, starting from a comparative study between the Semantic Web features and the tools and technologies used in the institutions surveyed. The field research was instrumentalized by a pool, collecting data from the technical team responsible for portals. The main results were presented a diagnosis of ontology in the structuring of respondents university portals and a framework of minimum conditions for semantic potential property portals.

This study serves two major purposes. First, it explores and validates attributes, dimensions and constructs that can be used to measure service quality in Ethiopian public higher education (EPHE) context. Second, it examines the interplay among the major service quality constructs and student related variables in search of a comprehensive theoretical framework for HE service quality. The study started its investigation by formulating a set of research questions that explore attributes, dimensions and constructs essential to measure service quality (RQ1), test for the measurement model fit (RQ2), examine the relationships or associations among the four service constructs and characteristics of students (RQ3), test for the structural model fit (RQ4), determine the causal relations among the variables in the structural model (RQs4.1 - 4.7), and assess service quality performances of EPHE institutions (RQ5). A mixed methods study with the qual-QUAN exploratory sequential design was employed to empirically answer the research questions. Fifteen interviewees took part in the qualitative phase. The interviews were analysed employing thematic analysis and narration of verbatim accounts. Three levels of themes that represent attributes, dimensions and constructs of service quality were identified and used to develop a questionnaire designed to measure service quality more objectively. The questionnaire was piloted at a pilot site involving 460 undergraduate students and its psychometric properties were determined. The main study was carried out in three universities selected from a target population of seven first generation public universities employing lottery sampling method. Concurrently, four programmes were chosen from a target population of 27 commonly offered programmes in the three sample universities employing systematic random sampling. Considering different batches and the four programmes as strata, 1412 undergraduate students were included in the main study using proportionate stratified random sampling technique. Descriptive and inferential statistics including factor analysis and structural equation modelling (SEM) were employed to address the research questions. The results from the qualitative and quantitative phases show that service quality can be measured by four constructs, of which three are multi-dimensional and one is a single dimensional construct. The four factor measurement model fit analysis resulted in an acceptable fit indices (i.e., CMIN/DF = 4.398, GFI = .915, CFI = .951, RMSEA = .049 and PCLOSE =.743) after some re-specifications and confirmed the structural validity of the instrument. Mixed results were obtained with regard to the correlations/associations between student characteristics and service quality constructs. After some re-specification, a structural model for the four service quality constructs and nine student related variables were identified with an acceptable fit indices (CMIN/DF=3.856, GFI=.901, CFI =.934 and RMSEA=.045, p=1.000). The path analyses also revealed that loyalty is a latent construct with 62% of its varaince predicted by the joint effects of percieved service quality, satisfaction and perceived gain. Each of these predicator latent constructs are also explained by some other control varaibles and latent constructs that have a predictive power ranging from 12% to 60%. Students perceived the current status of service quality in EPHE institutions as daunting in all constructs of service quality except perceived gain. Finally, conclusions pertinent to the measurement instrument and understanding of HE service queality are drawn, and recommendations that have theoretical and practical implications are forwarded. / Educational Leadership and Management / D. Ed. (Education Management)

University education is ideally expected to significantly expand higher education capabilities among students. Yet, if left unchecked, university education processes can under-equip students in terms of higher education capabilities. In the last one and a half decades, public university education in Uganda has been rapidly growing in terms of student enrolment and course completion. However, the higher education capability levels among students and consequently new graduates (2001-2010) have apparently been declining, especially in terms of practical reason, sociality and participation, learning dispositions, and science and technology. The current study analyses why the new graduates of public universities in Uganda are seemingly deficient in higher education capabilities. Data for analysis were mainly collected from 221 stakeholders of two public universities, namely Makerere University and Mbarara University. The analysis focused on respondents’ perceptions of the three sub-variables of university education, namely curriculum content, teaching processes, and learning processes. Through regression analysis, it was established that these sub-variables jointly predict higher education capability expansion among students in Uganda by 81.2%. Meanwhile, results from qualitative analyses suggest that the curriculum content of public university education is at an acceptable standard and, therefore, a minor cause of higher education capability deficiency among students. However, the teaching processes are perceived as ineffective since lecturers mainly use non-participatory approaches, teach fewer sessions than timetabled, and engage ‘liberal’ quality assurance measures that are open to abuse. Moreover, the learning approaches of some students seem to be surface in nature and the students’ levels of research learning and practice are low. Hence, the study conclusions suggest that low levels of higher education capabilities among students or new graduates in Uganda are largely due to ineffective teaching and learning processes at the two public universities studied. Consequently, the study recommends that, in a bid to enhance higher education capability expansion among students, public universities should focus on improving teaching processes and learning processes, particularly on staff pedagogical skills, commitment, quality controls, and reducing the number of students enrolled in most university courses. / Development Studies / D. Litt et Phil. (Development Studies)

The purpose of the study is to explore the current policy and practice of the national and institutional QA system in public HEIs in Ethiopia in order to determine how the quality of teaching and learning might have been enhanced through the QA system. Two organisational theories – contingency and neo-institutional theory – provide a theoretical lens to explain how internal and external organisational environments affect the implementation of QA in the HEIs. The mixed-methods research approach was used in the study, including document analysis, semi-structured interviews and questionnaires. Three public universities were chosen as data source. At macro level, the HERQA was also included to examine the effect of the institutional environments on internal quality assurance practices. The findings revealed that there is little evidence of self-initiated quality enhancement activities in the public HEIs. They do not have adequate structures, systems, and written policies to assure quality. The quality assurance efforts were implemented without a clear sense of direction and purposes and therefore lacked effective coordination. The self-evaluations were symbolically took place at the higher levels of the universities and that the results of the evaluations were rarely used in a structured way in improvement of teaching-learning, faculty decision-making and planning processes. It is far from clear that whether the internal quality assurance contributed to the teaching and learning or transformed the student learning experience. It can be concluded that the HERQA’s quality assurance policy and practices seems to be de-coupled from internal initiatives to improve quality in the higher education institutions. It is recommended that HEIs should develop QA policy, mobilise resources for institutional quality improvement, establish full-fledged QA structures at all levels, and furnish the structures with necessary human resources. The HEIs should initiate and undertake effective self-assessment of their activities, own it and work towards achieving their own stated objectives. It is important that the HERQA should develop accreditation procedures, particularly at programme level, for the public HEIs. The HERQA should consider playing more active roles in communicating with HEIs regularly about QA; pay more attention to a follow-up of the audits, the punctual development and delivery of the SEDs. The HERQA should be more independent, have more autonomy and sufficient resources to become a viable professional agency informing the HE sector on the quality of its performance. / Educational Leadership and Management / D. Ed. (Education Management)

Quality management of higher education is a vital concern today. The purpose of this study was to examine education quality management practices of Ethiopian public universities and to investigate a relationship between three dependent variables (planning for quality education, implementation of plans and performance improvement) and five independent variables (identification of quality education, considering customers’ needs, performance tracking, education quality management strategies and taking actions). Both quantitative and qualitative data were collected by means of questionnaires and interviews. Respondents of the questionnaire items were 170 education managers and student union representatives. In addition, ten senior instructors and ten senior students were interviewed. The responses obtained using questionnaires were analysed using frequencies, percentages, means, modes, chi-square tests and Spearman’s correlation. Responses obtained using open ended items on the questionnaires and interview responses were analysed qualitatively using themes of issues most frequently obtained. This study showed that: in most Ethiopian public universities the educational quality planning process is not participatory. There is a gap in using their plans in guiding their day to day activities. Most universities do not regularly collect data on satisfaction levels of their customers. Educational process changes are not tested on small scale before a wide spread application. It also showed that there is a strong positive relationship between performance improvement and the four independent variables namely: considering customers’ needs, performance tracking, teaching methodologies and taking actions in Ethiopian public universities. Consequently, recommendations have been given so as to improve education quality management practices of Ethiopian public universities. This study hopefully contributes a lot for performance improvement of similar higher education system. / Educational Leadership and Management / D. Ed. (Education Management)

Public institutions, more specifically public universities, require considerable changes in management and administration. For this changes may be implemented, the incorporation of new technology and integrated systems is essential to support the proposed changes. The decision to modernize the processes must be aligned with the desire of the steering committee to provide a Project which facilitates the proposed improvements, besides being prepared to overcome all obstacles that will appear, proposing an unconditional support to face that the necessary changes being implemented, independent of the resistance and obstacles. The methodology proposed by this dissertation is based on the approach to management the organizational changes and in the methodologies of information system implementation. As a result, it s proposed a model to manage the implementation of Enterprise Resource Planning System (ERP) in public universities, having as a premise to provide mechanisms to manage the changes resulting from the implementation of ERP projects, which aim to increase the success of these projects and create indicators that can measure the gains obtained by the institution with the adoption of these systems. For each one of the 26 steps proposed in the model, are defined assumptions, resources, outputs and evidences of delivery. / As instituições públicas, mais especificamente as universidades públicas, passam por profundas mudanças na gestão e administração. Para que estas mudanças possam ser realizadas, a incorporação de novas tecnologias e sistemas integrados é essencial para suportar as mudanças propostas. A decisão de modernizar os processos deve estar alinhada com o desejo da alta administração em prover um projeto que viabilize as melhorias propostas, além de estar preparada para superar todos os obstáculos que irão surgir, dando assim, o apoio incondicional para que as mudanças necessárias sejam implementadas, independentes das resistências e entraves. A metodologia proposta por esta dissertação fundamenta-se na abordagem da gestão nas mudanças organizacionais e nas metologias de implantação de sistemas de informação. Como resultado é proposto um modelo para conduzir a implantação de Sistema Enterprise Resource Planning (ERP) em universidades públicas, tendo como premissa prover mecanismos para gerir as mudanças decorrentes da implementação de projetos de ERP, na qual objetivam aumentar o sucesso destes projetos e criar indicadores que possam medir os ganhos obtidos pela instituição com a adoção destes sistemas. Para cada uma das 26 etapas propostas no modelo são definidas as premissas, recursos necessários, produtos gerados e evidências de entrega.

Made available in DSpace on 2015-04-16T15:23:23Z (GMT). No. of bitstreams: 1 Arquivototal.pdf: 3548788 bytes, checksum: 5b8d11f65777aede01041119c6cf60ad (MD5) Previous issue date: 2012-08-27 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / Analyzes images as part of the iconographic memory of graduates of undergraduate healthcare three institutions, focusing on the plates exposed graduation in the hallways and hospitals of the Federal University of Paraíba (UFPB), Federal University of Campina Grande (UFCG) and the State University of Paraiba (UEPB) was configured with general objective of this study. The phenomenon studied elicited a mixed approach articulating the qualitative and quantitative approach. The universe of the study covered three public universities in the state of Paraíba: UFPB (Health Sciences Center, University Hospital Lauro Wanderley and Health Sciences Center - Campus - Joao Pessoa / PB); UFCG (Biological and Health Sciences - Campus - Campina Grande / PB) and; UEPB (Hospital Universitário Alcides Carneiro, Center for Biological and Health Sciences - Campina Grande / PB). The corpus of analysis consisted of 13 images photographic selected from a total of 1190 images extracted from 174 plates of graduation in the iconographic memory of the 13 courses identified from the historical view of the images covering the period 2000 to 2010. Images were collected using a scanner and a camera. For identification of black people in memory of iconographic images of the courses, were used as criteria for analyzing black phenotypes. The analysis of images was performed based on the model of Smit (1996) for documentary analysis of images and the theoretical framework. To analyze the images, it took three different types of data, collected from the plates exposed for graduation in the halls of hospitals and universities, requested from the competent and pro-rectors responsible for the registration of (the) students in the courses and investigated; available on the sites of fulfilling the selection processes of the universities, in order to know the competition of the courses considered high prestige. The material for analysis is the result of a "heteroclassification" assigned by the researcher with the observation and identification of phenotypes Negroid and a self-classification (self-identification), given by the respondent, when asked spontaneously. The results indicate that the majority of (the) student (s) of the courses analyzed are predominantly white, and that racial inequality in the prestigious courses in Brazilian public universities, affect (the) black (s), especially in the Paraíba, requiring a radical change in the mechanisms of inclusion. (In) visibility of black (s) in public universities can be interpreted as a fact that little note, is seldom discussed, or if you want to discuss. It is considered that the poor presence of blacks these universities can not be solved only with an isolated action, but with public policies that benefit not only part of the population, but all of it, regardless of color, race or social status. / Analisar imagens fotográficas como parte da memória iconográfica de concluintes de cursos de graduação da área de saúde de três instituições, tendo como foco as placas de formatura expostas nos corredores e hospitais da Universidade Federal da Paraíba (UFPB), da Universidade Federal de Campina Grande (UFCG) e da Universidade Estadual da Paraíba (UEPB) se configurou com objetivo geral desse estudo. O fenômeno estudado suscitou uma abordagem mista articulando o enfoque qualitativo e o enfoque quantitativo. O universo de pesquisa abrangeu três universidades públicas do estado da Paraíba: UFPB (Centro de Ciências Médicas, Hospital Universitário Lauro Wanderley e Centro de Ciências da Saúde Campus João Pessoa/PB), UFCG (Ciências Biológicas e da Saúde Campus Campina Grande/PB) e, UEPB (Hospital Universitário Alcides Carneiro, Centro de Ciências Biológicas e da Saúde - Campina Grande/PB). O corpus de análise foi constituído por 13 imagens fotográficas selecionadas dentre um total de 1.190 imagens fotográficas, extraídas de 174 placas de formatura que fazem parte da memória iconográfica desses cursos, identificados a partir do recorte histórico que abrangeu o período de 2000 a 2010. Essas imagens foram coletadas por meio de um scanner e uma câmera. Para identificação de negros/as nas imagens fotográficas utilizamos os fenótipos negroides como critério de análise. A pesquisa das imagens fotográficas foi efetuada com base no modelo de Smit (1996) para análise documentária de imagens e no referencial teórico desta dissertação. Para analisar as imagens fotográficas, foram necessários três tipos diferentes de dados coletados a partir das placas de formatura expostas nos corredores e hospitais das universidades solicitados junto às pró-reitorias competentes e responsáveis pela matrícula de candidatos/as nos cursos investigados e disponíveis nos sítios dessas universidades, com o objetivo de verificar a concorrência dos cursos considerados de alto prestígio. O material de análise é resultado de uma heteroclassificação atribuída pelo pesquisador com a observação e identificação dos fenótipos negroides e de uma autoclassificação (autoidentificação), atribuída pelo próprio respondente, quando lhe é perguntado, de forma espontânea. Os resultados apontam que a maioria de alunos/as e concluintes dos cursos analisados são predominantemente brancos/as, e que a desigualdade racial nos cursos de alto prestígio nas universidades públicas brasileiras, afeta negros/as, sobretudo, na Paraíba, requerendo uma mudança radical nos mecanismos de inclusão. Essa (in) visibilidade de negros/as nas universidades públicas pode ser interpretada como um fato que pouco se nota, raramente se discute, nem se deseja discutir. Considera-se que a presença inexpressiva de negros/as nessas universidades não se resolve apenas com uma ação isolada, mas com políticas públicas que beneficiem não só uma parte da população, mas toda ela, independente de cor, raça ou condição social.

O objetivo geral deste estudo é analisar a implementação das compras públicas sustentáveis nas universidades federais brasileiras. A pesquisa é aplicada quanto a sua finalidade e exploratória e descritiva quanto aos seus objetivos gerais. A abordagem utilizada é tanto qualitativa quanto quantitativa e a pesquisa contempla a utilização de métodos múltiplos de investigação. A etapa qualitativa exploratória foi operacionalizada por meio de entrevistas semiestruturadas realizadas com gestores da área de compras de duas universidades federais. As informações coletadas foram tratadas mediante a aplicação de técnicas de análise de conteúdo. A etapa quantitativa consistiu na aplicação de levantamento tipo survey, com emprego de questionário estruturado, em toda a população que compreende 59 universidades federais do Brasil. Os dados coletados em 37 questionários válidos receberam tratamento estatístico, envolvendo estatística descritiva e cálculo de correlação. Os principais achados indicam que: a implementação das compras sustentáveis nas universidades federais se encontra num estágio inicial e embrionário e que não existe uma política de compra sustentável claramente definida no âmbito da maioria das instituições. As ações são pontuais e não ocorrem de forma estratégica e planejada, e constituem tentativas de adequação às demandas normativas, motivadas pelas alterações legais, especialmente o estabelecimento da Instrução Normativa nº 01/2010-MPOG/SLTI, considerada o principal mecanismo que incitou a adoção da prática na esfera federal, bem como pelas deliberações e exigências dos órgãos de controle. Os critérios de sustentabilidade mais utilizados são, prioritariamente, aqueles determinados e ordenados na legislação e a utilização de critérios é predominante nas contratações envolvendo obras e serviços e engenharia, devido a maior exigência e respaldo legal. A oferta atual de produtos e serviços sustentáveis, os custos envolvidos, a pouca informação e conhecimento, a cultura organizacional e a falta de capacitação e treinamento dos envolvidos estão entre as principais barreiras identificadas. Há poucos resultados e impactos decorrentes da implementação das compras sustentáveis percebidos pelos gestores no âmbito das universidades e não é realizado o acompanhamento sistemático dos resultados. / The goal of this study is to analyze the implementation of Sustainable Public Procurement in the Brazilian federal universities. The research is applied as its purpose and exploratory and descriptive as to their overall goals. The approach is both qualitative and quantitative research and contemplates the use of multiple methods of investigation. The exploratory qualitative phase was operationalized through semi-structured interviews conducted with managers of the purchases area of two federal universities. The data were treated by applying techniques of content analysis. The quantitative phase consisted in an survey, with the application of a structured questionnaire across the population which comprises 59 federal universities in Brazil. Data collected on 37 valid questionnaires received statistical treatment involving descriptive statistics and correlation calculation. Key findings indicate that: the implementation of sustainable procurement in the federal universities is at an early stage and embryo and that there is not a policy of purchase sustainable clearly defined under most institutions. Actions are specific and do not occur in a strategic and planned level, and are attempts to adapt to the demands normative, motivated by legal changes, especially the establishment of Instruction 01/2010-MPOG/SLTI, considered the main mechanism that prompted the adoption of practice at the federal level and by the decisions and demands of controlling bodies. The most widely used sustainability criteria are primarily those determined and ordered in legislation and the use of criteria is prevalent in contracts involving works and services and engineering, due to higher demand and legal support. The current supply of sustainable products and services, the costs involved, the little information and knowledge, organizational culture and lack of capacity building and training of those involved are among the main barriers identified. A few results and impacts of the implementation of sustainable procurement perceived within universities and is not conducted systematic monitoring of results.

A presente pesquisa tem como objeto de estudo a Governança de TI (TI) no âmbito das Universidades Federais Brasileiras, discute as relações existentes entre os mecanismos de Governança de Tecnologia da Informação (GTI) e o desempenho percebido da gestão de TI nessas instituições públicas. O tema Governança de Tecnologia da Informação, além de extenso, constitui implicações nas variadas áreas operacionais e do conhecimento, sendo muito relevante para a Administração Pública. Como parte da Governança Corporativa e do trato da coisa pública, envolve a participação de altos investimentos financeiros de infraestrutura física, recursos materiais e humanos. As universidades são entidades da Administração Indireta e atores essenciais no desenvolvimento e geração de conhecimento. Os seus gestores, enquanto agentes públicos administrativos, respondem pela competência de gerir os recursos públicos e prover as políticas internas que determinam como a TI vai proporcionar maior alcance e alinhamento ao negócio da instituição. Destaca-se, assim, o papel das universidades que administram quantitativo significativo de recursos públicos para a consecução de suas finalidades institucionais. Sob esta ótica, o presente estudo teórico-empírico tem como objetivo tecer um panorama da governança de TI nas universidades do país, (63 universidades), o alinhamento estratégico nas ações de governança e desenvolvimento institucional visando à eficácia, à efetividade e à eficiência dos serviços públicos prestados por estas instituições. Em face à delimitação do foco desta pesquisa o processo metodológico envolve 03 atividades de investigação: (1) pesquisa documental e bibliográfica, (2) instrumento de caráter exploratório, na forma de questionário para investigar a governança e gerenciamento de TI nas referidas instituições de ensino, direcionado aos responsáveis pela área de TI, como dispositivo de coleta de dados e (3) pesquisa da disponibilização das informações acerca de Governança de TI (GTI) nas páginas eletrônicas dessas instituições. Este trabalho, além de contribuir com estudos sobre a temática, visa investigar as relações que permeiam a governança e a TI como estratégia de negócio quanto à implantação da governança de TI como instrumento para a viabilização da Governança Corporativa das instituições. Dessa forma, espera colaborar para o desenvolvimento dos alicerces da Administração Pública, partindo do princípio que para melhorar é necessário diagnosticar, perceber-se, para então, oferecer, nestes campos de atuação, melhores resultados à sociedade. / This research has as an objective to study the IT Governance in the Brazilian Federal Universities, discusses the relationships between the IT Governance (ITG) mechanisms and the noticed IT management development in those public institutions. The subject Information Technology Governance, is not only vast, but constitutes implications in most different operational and knowledge areas, being relevant to the Public Administration, as a part of Corporative Governance and the public related, evolves high investments, such as financial, structure and material and human resources. The universities are entities from Indirect Administration and essential actors in the knowledge developing and creating and on its managers. Theirs public administrative agents, responds for the managing public resources competence and to provide internal policy that determines how IT will allow a bigger alignment and reaching of institutions business. We highlight the role of universities that manage significant quantity of public resources to achieve its institutional purposes. Looking this way, this theoretical and empirical study has as its goal to design an ITG panorama in the Brazilian universities (67 universities), for the strategic alignment on governance actions and institutional development focusing on the efficiency of the public service offered by those institutions. Facing this research focus delimitation, the methodology process will evolve three investigative activities: (1) documental and bibliographical research, (2) questioning, and exploratory tool, to investigate the IT Governance and Management perception in the IFES, directed to IT executive responsible, as a data collection device and (3) research the availability of ITG information in institutes websites. This project contributes to the studies this subject; it investigates the relations that make the ITG as a business strategy and shows the implementation IT Governance, such as a tool to allow the viability of Corporate Governance. This way, expected to contributes to the Public Administration development, following the principle that to improve it’s needed diagnose, and then, offer better results to the society on this field of working.