Made available in DSpace on 2016-08-11T14:41:30Z (GMT). No. of bitstreams: 1 VilcelaniaAC_DISSERT.pdf: 1435007 bytes, checksum: 316a2c9597f70db916224d377a46696d (MD5) Previous issue date: 2015-02-26 / The issues related to animal welfare (BEA) and bioethics has been the subject of much debate, especially when referring to the Zoonosis Control Centers (CCZ). That body is responsible for controlling the population of animals and, consequently, existing zoonoses in cities. In this context, can be seen problems due to a variety of factors that often affect not only public health but also animal welfare and the possibility of conflict between professionals of the institution and the population they served. Whereas, therefore, such a reality, aimed to analyze the CCZ serving Mossoró / RN, its relationship with the community and animal welfare. For this, we conducted field research on site CCZ, with observation and monitoring of the activities developed by the institution, as well as a questionnaire with open and closed questions to 36 employees of the CCZ. The research is still extended to five districts of the city, where questionnaires were applied, also with open and closed questions, the 385 residents of their neighborhoods. The data obtained after the questionnaires were subjected to statistical analysis using the R program, using the chi-square test, Fisher exact test, with a 5% significance level. From the observation of the activities developed by the local CCZ was found that this does not meet all the specific objectives set by the National Health Foundation (FUNASA), and its physical structure is not consistent with the proposed guidelines also for this, which compromises the welfare of the animals housed. Furthermore, although most professionals (78%) know what is animal welfare, only a small portion (28%) know issues related to bioethics, and 30% of those who know what bioethics has completed higher education, 10% have incomplete higher education, 50% have completed secondary level and 10% have completed secondary level. Regarding the perception of the community, the majority of respondents do not know what are the animal disease control centers, their purpose and which existing programs. Regarding the perception of the CCZ professionals about their relationship with the community conflicting data were highlighted, since they consider that their relationship is harmonious, but report that there is resistance from the population for their work. It follows that there is a perceived need on the expansion of services offered by the CCZ to the population in order to enable it to participate and collaborate in the control of zoonoses and control of stray animals. In addition, it is necessary to improve with regard to working conditions in the institution in order to ensure animal welfare and staff. However, this will only become feasible with efforts and interest of the government / As questões relacionadas ao bem estar animal (BEA) e a bioética tem sido alvo de grandes discussões, principalmente quando se referem aos Centros de Controle de Zoonoses (CCZ). O referido órgão é responsável pelo controle da população de animais e, consequentemente, de zoonoses vigentes nas cidades. Nesse contexto, podem-se observar problemas decorrentes de uma série de fatores que, muitas vezes, afetam não apenas a saúde pública, mas também o bem estar animal e a possibilidade de haver conflitos entre os profissionais dessa instituição e a população por eles atendida. Considerando, pois, tal realidade, objetivou-se analisar o serviço do CCZ do município de Mossoró/RN, sua relação com a comunidade e com o bem estar animal. Para isso, foi realizada pesquisa de campo no CCZ local, com observação e acompanhamento das atividades desenvolvidas pela instituição, bem como aplicação de questionário com perguntas abertas e fechadas aos 36 funcionários do CCZ. A pesquisa se estendeu ainda para cinco bairros da cidade, onde foram aplicados questionários, também com perguntas abertas e fechadas, a 385 moradores dos respectivos bairros. Os dados obtidos após a aplicação dos questionários foram submetidos à análise estatística com auxílio do Programa R, utilizando-se os testes qui-quadrado, exato de Fisher, com um nível de significância de 5%. A partir da observação das atividades desenvolvidas pelo CCZ local constatou-se que este não atende a todos os objetivos específicos estabelecidos pela Fundação Nacional de Saúde (FUNASA), e que sua estrutura física não condiz com as diretrizes preconizadas também por esta, o que compromete o bem estar dos animais alojados. Além disso, embora a maioria dos profissionais (78%) saiba o que é bem estar animal, apenas uma pequena parcela (28%) conhece assuntos relacionados à bioética, sendo que 30% dos que sabem o que é bioética tem ensino superior completo, 10% tem ensino superior incompleto, 50% tem nível médio completo e 10% tem nível médio incompleto. No tocante a percepção da comunidade, a maioria dos pesquisados não sabe o que são os centros de controle de zoonoses, sua finalidade e quais os programas existentes. Quanto à percepção dos profissionais do CCZ sobre a sua relação com a comunidade foram evidenciados dados conflitantes, uma vez que os mesmos consideram que a sua relação é harmoniosa, porém relatam que existe resistência por parte da população para com seu trabalho. Conclui-se que há uma necessidade perceptível quanto à ampliação dos serviços ofertados pelo CCZ à população a fim de que esta possa participar e colaborar no controle de zoonoses e no controle de animais errantes. Além disso, faz-se necessária a melhoria no que diz respeito às condições de trabalho na instituição, a fim de garantir o bem estar animal e dos funcionários. Todavia, isso só se tornará viável com esforços e interesse do poder público

No mundo todo, a importância da defesa das relações de consumo vem obtendo crescimento deveras significativo ao longo dos tempos, juntamente com a evolução das sociedades. No Brasil, vários motivos podem ser apontados para explicar tal fato, sendo que dentre os principais destacam-se os mais recentes, quais sejam: as mudanças nas relações de comércio, com a conscientização de consumidores e fornecedores de bens e serviços acerca de seus direitos e obrigações; a modernização e o aparelhamento dos órgãos estatais com atuação específica na defesa do consumidor (PROCONs, Ministério Público Federal e Estadual, Conselho Nacional de Defesa do Consumidor do Ministério da Justiça); o surgimento de várias instituições não governamentais (ONGs) de defesa do consumidor, criados pela sociedade civil organizada; a entrada em vigor de legislação específica, o Código de Defesa do Consumidor através da lei nº 8.078/90. Uma instituição como o Ministério Público, defensor da sociedade por definição, e mormente após a promulgação da Constituição Federal de 1988, teve ampliada sobremaneira sua incumbência e responsabilidade na defesa dos interesses da população consumidora em suas relações. Desse modo, a presente dissertação propõe-se a descrever e analisar as relações de consumo, tanto no Brasil quanto em outros centros capitalistas desenvolvidos, como os Estados Unidos da América e países da União Europeia. Será relatada e analisada, ainda, a maneira como o Ministério Público Federal executa sua missão constitucional, com a apresentação de alguns casos reais, concretos, que versam sobre a atuação do órgão ministerial na defesa dos consumidores, das comunidades e da ordem econômica. / All over the world, the importance of the defense in the consumption relations has gained a very signficant growth over time, along with the evolutions of societies. In Brazil, several reasons can be pointed to explain this fact, and among the main stand out the most recent, namely: the changes in trade relations, with the awareness of consumers and providers of goods and services about their rights and obligations; modernization and equipment of state agencies with specific actions in consumer protection (PROCONs, Federal Public Prosecution Service, the National Council of Consumer Affairs Ministry of Justice); the emergence of several non-governmental institutions (NGOs) in consumer defense, raised by civil society organization; the entry into force of specific legislation, the Consumer Protection Code by Law No. 8.078/90. An institution as the Public Prosecution Service, defender of society by definition, and especially after the promulgation of the Constitution of 1988, had greatly extended its mandate and responsibility in defending the interests of consumers in their relations. Thus, this paper proposes to describe and analyze the relations of consumption, both in Brazil and in other developed capitalist centers, such as the United States of America and European Union countries. It will be reported and analyzed, furthermore, how the Federal Public Prosecution Service performs its constitutional mission, with the presentation of some real cases, specific, which focus on the performance of ministerial body in protecting consumers, communities and economic order.

PETRÁCH, F. Municipal enterprises - their objectives and functioning in a modern economy. České Budějovice, 2013. 137 pgs. Faculty of Economics. University of South Bohemia in České Budějovice. Thesis supervisor: doc. Ing. Ivana Faltová Leitmanová, CSc. This thesis deals with the municipal enterprises in the context of their objectives and functioning in a modern economy. The main goal of this work is the assessment of the selected aspects of the provision of public goods / services on the example of the waste collection in the context of the institutional arrangements in the Czech Republic. In the application part of the thesis the author, at first, focuses on the general development of municipal enterprises in the Czech Republic since 1993 with an emphasis on the period from 2002 to 2012. Furthermore, there was examined the sample of companies with a main activity of the category of 38110 according to CZ-NACE classification Collection of non-hazardous waste in the context of selected financial indicators depending on the legal form of business and ownership. Also, there were statistically analyzed links between indicators. From a geographic point of view, there were examined the variables characterizing the uniformity of the distribution of these enterprises in the Czech Republic.

No mundo todo, a importância da defesa das relações de consumo vem obtendo crescimento deveras significativo ao longo dos tempos, juntamente com a evolução das sociedades. No Brasil, vários motivos podem ser apontados para explicar tal fato, sendo que dentre os principais destacam-se os mais recentes, quais sejam: as mudanças nas relações de comércio, com a conscientização de consumidores e fornecedores de bens e serviços acerca de seus direitos e obrigações; a modernização e o aparelhamento dos órgãos estatais com atuação específica na defesa do consumidor (PROCONs, Ministério Público Federal e Estadual, Conselho Nacional de Defesa do Consumidor do Ministério da Justiça); o surgimento de várias instituições não governamentais (ONGs) de defesa do consumidor, criados pela sociedade civil organizada; a entrada em vigor de legislação específica, o Código de Defesa do Consumidor através da lei nº 8.078/90. Uma instituição como o Ministério Público, defensor da sociedade por definição, e mormente após a promulgação da Constituição Federal de 1988, teve ampliada sobremaneira sua incumbência e responsabilidade na defesa dos interesses da população consumidora em suas relações. Desse modo, a presente dissertação propõe-se a descrever e analisar as relações de consumo, tanto no Brasil quanto em outros centros capitalistas desenvolvidos, como os Estados Unidos da América e países da União Europeia. Será relatada e analisada, ainda, a maneira como o Ministério Público Federal executa sua missão constitucional, com a apresentação de alguns casos reais, concretos, que versam sobre a atuação do órgão ministerial na defesa dos consumidores, das comunidades e da ordem econômica. / All over the world, the importance of the defense in the consumption relations has gained a very signficant growth over time, along with the evolutions of societies. In Brazil, several reasons can be pointed to explain this fact, and among the main stand out the most recent, namely: the changes in trade relations, with the awareness of consumers and providers of goods and services about their rights and obligations; modernization and equipment of state agencies with specific actions in consumer protection (PROCONs, Federal Public Prosecution Service, the National Council of Consumer Affairs Ministry of Justice); the emergence of several non-governmental institutions (NGOs) in consumer defense, raised by civil society organization; the entry into force of specific legislation, the Consumer Protection Code by Law No. 8.078/90. An institution as the Public Prosecution Service, defender of society by definition, and especially after the promulgation of the Constitution of 1988, had greatly extended its mandate and responsibility in defending the interests of consumers in their relations. Thus, this paper proposes to describe and analyze the relations of consumption, both in Brazil and in other developed capitalist centers, such as the United States of America and European Union countries. It will be reported and analyzed, furthermore, how the Federal Public Prosecution Service performs its constitutional mission, with the presentation of some real cases, specific, which focus on the performance of ministerial body in protecting consumers, communities and economic order.

No mundo todo, a importância da defesa das relações de consumo vem obtendo crescimento deveras significativo ao longo dos tempos, juntamente com a evolução das sociedades. No Brasil, vários motivos podem ser apontados para explicar tal fato, sendo que dentre os principais destacam-se os mais recentes, quais sejam: as mudanças nas relações de comércio, com a conscientização de consumidores e fornecedores de bens e serviços acerca de seus direitos e obrigações; a modernização e o aparelhamento dos órgãos estatais com atuação específica na defesa do consumidor (PROCONs, Ministério Público Federal e Estadual, Conselho Nacional de Defesa do Consumidor do Ministério da Justiça); o surgimento de várias instituições não governamentais (ONGs) de defesa do consumidor, criados pela sociedade civil organizada; a entrada em vigor de legislação específica, o Código de Defesa do Consumidor através da lei nº 8.078/90. Uma instituição como o Ministério Público, defensor da sociedade por definição, e mormente após a promulgação da Constituição Federal de 1988, teve ampliada sobremaneira sua incumbência e responsabilidade na defesa dos interesses da população consumidora em suas relações. Desse modo, a presente dissertação propõe-se a descrever e analisar as relações de consumo, tanto no Brasil quanto em outros centros capitalistas desenvolvidos, como os Estados Unidos da América e países da União Europeia. Será relatada e analisada, ainda, a maneira como o Ministério Público Federal executa sua missão constitucional, com a apresentação de alguns casos reais, concretos, que versam sobre a atuação do órgão ministerial na defesa dos consumidores, das comunidades e da ordem econômica. / All over the world, the importance of the defense in the consumption relations has gained a very signficant growth over time, along with the evolutions of societies. In Brazil, several reasons can be pointed to explain this fact, and among the main stand out the most recent, namely: the changes in trade relations, with the awareness of consumers and providers of goods and services about their rights and obligations; modernization and equipment of state agencies with specific actions in consumer protection (PROCONs, Federal Public Prosecution Service, the National Council of Consumer Affairs Ministry of Justice); the emergence of several non-governmental institutions (NGOs) in consumer defense, raised by civil society organization; the entry into force of specific legislation, the Consumer Protection Code by Law No. 8.078/90. An institution as the Public Prosecution Service, defender of society by definition, and especially after the promulgation of the Constitution of 1988, had greatly extended its mandate and responsibility in defending the interests of consumers in their relations. Thus, this paper proposes to describe and analyze the relations of consumption, both in Brazil and in other developed capitalist centers, such as the United States of America and European Union countries. It will be reported and analyzed, furthermore, how the Federal Public Prosecution Service performs its constitutional mission, with the presentation of some real cases, specific, which focus on the performance of ministerial body in protecting consumers, communities and economic order.

La mondialisation et l’européanisation impliquent de plus en plus une gestion à un niveau régional et local des marchés du travail transfrontalier. Dans ce cadre, le projet Interreg « travail sans frontière » Rhône-Alpes/Piémont constitue un laboratoire interrégional de la construction européenne du marché du travail. La coopération des services publics de l’emploi et de leurs acteurs, issue d’un modèle centralisé pour la France et décentralisé pour l’Italie, participe à la construction sociale du marché du travail Rhône-Alpes/Piémont. C’est à travers une sociographie et une modélisation de ce marché du travail que sont mises en exergue les logiques d’actions singulières des institutions et de leurs acteurs. Le marché du travail Rhône-Alpes/Piémont est spécifique, de part l’héritage dynamique qui l’a produit, les structures actuelles qui le portent et les perspectives de développement que lui offre sa position transfrontalière. La spécificité de l’espace frontière créé dans le cadre de ce type de coopérations se nourrit de la complexité des maillages institutionnels et de la non harmonisation des services publics au niveau européen. Le modèle fourni par l’analyse repose sur une quadruple hypothèse : c’est un marché des professions, un marché de service public, un marché transfrontalier et un marché transitionnel. Le modèle ainsi élaboré est spécifique et peut être transposé à d’autres systèmes. / Globalization and Europeanization are involving a more local management for the cross-border labour market. In this framework, the Interreg project between Rhone Alpes and Piemont called “working without borders” is a real interregional laboratory for the european labour market construction. The public employment services cooperation and their actors steming from a centralized model in France and from a decentralized one in Italy are participating in the social construction of the Rhone-Alpes - Piemont labour market. This is through the labour market modeling and sociografy that are pointed up the peculiar processes of the different institutions and of their protagonists. The Rhone Alpes-Piemont labour market is very specific one, due to the dynamic heritage which created it, the current structures bearing it and the expansion prospects that its cross border position enables. The specificity of the border space created in the framework of this type of cooperations is fed by the complexity of institutional meshings and the lack of synchronization of public utilities on the european field. The model provided by the analysis relies on a quadruple assumption: this is a market of professions, a market of public utilities, a transborder market and a transitional market. Consequently, this model is specific and can be transposable to any other system.

No description available.

Durante la última década ha aumentado notablemente el interés por China y la multilocalización en el gran gigante asiático, tanto en el campo profesional como en el académico, propiciando el nacimiento de una nueva disciplina en el campo de la administración y dirección de empresas, la multilocalización en China. Las empresas son cada vez más conscientes del papel que China ejerce en su futuro, así como de la necesidad de tenerla presente en su hoja de ruta a fin de lograr una mayor competitividad en el mercado global. En este contexto, se han realizado y se siguen realizando muchos y excelentes trabajos sobre la multilocalización, con notables aportaciones, en especial aquellas relacionadas con sus rendimientos y métodos. Sin embargo, son más bien escasos los trabajos y aportaciones que evalúan los factores que inducen a un rendimiento asimétrico y negativo en la multilocalización de empresas españolas en China. Desde esta última perspectiva el presente estudio realiza una investigación tanto de carácter fundamentalmente explicativo, con el objetivo de obtener información relevante respecto al fenómeno de la gestión de la multilocalización y sus factores asociados en las empresas españolas en China (fenómeno con una reducida muestra), como de carácter exploratorio, ya que es uno de los primeros estudios que busca contrastar su contribución con las teorías existentes en la multilocalización. La tesis se presenta de manera que puede ser entendida como un único tema o como tres líneas de trabajo diferentes respecto a China, ya que aunque toda la investigación gira en torno a la multilocalización en este país, centra su atención en tres factores del proceso diferentes y de carácter crítico. Por tanto, las principales aportaciones del presente trabajo de investigación se han focalizado en la posibilidad de mejorar la efectividad y el rendimiento del proceso de multilocalización en China, elementos de relevancia para políticos, administraciones públicas, directivos e investigadores. En paralelo, se ha constatado cual es el verdadero impacto que tienen ciertos factores en el rendimiento de la multilocalización de empresas españolas en China y finalmente, el estudio proporciona elementos de valor para llevar a cabo una toma de decisiones documentada, el desarrollo de estrategias de empresa o la evaluación de políticas de ayuda para empresas españolas. / Portero Taulet, B. (2013). Factores críticos en la multilocalización de la empresa española: el caso de China [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/32491 / TESIS

User participation is often excluded in public e-service development, mainly due to lack of resources. It is difficult to identify the users of a public service when it consists of an entire municipality. Selecting citizens to be a part of a development project may not seem interesting to a citizen. Citizens feel that they do not have the time or knowledge to be a part of a development project. There is however a user participation approach where the users are represented by personas. A persona is a compilation of users presented in a fake character. By using personas, the citizens can be part of a development project without being present. This study presents the usage of personas as citizen representatives in a public e-service development project. The personas are compiled of information about the target group.A development team in a small Swedish municipality is developing a public e-service. In a small part of the development the project team was handed three personas that represented the target group. The team members were then interview about the usage of personas as citizen representatives. A qualitative research method was applied to research the usage of personas in public services.The personas were used as citizens representatives and helped the development team understand the target group. It is easier to create a valuable e-service when the citizens are included and their needs are considered. By creating personas based on the target group the citizens do not have to be included in the development process. It can be seen as more interesting by the citizens to be a part of a personas rather than to be part of a project team and attend meetings.

A dissertation submitted to the Faculty of Arts in fulfilment of the requirements for the Degree of Masters (Information Science) in the Department of Library and Information Studies at the University of Zululand, 2017 / This study investigates the different medical records management regimes within public and private hospitals in the Umhlathuze Area, KwaZulu-Natal Province, South Africa. The study made a comparison and examined whether the current management practices support service delivery in the context of the Batho Pele principles. In doing this, the study reviewed extensive literature on records management standards and theories, legislative framework of medical records in order to establish the extent of the level of compliance to the set regulatory framework in the management of medical records in South Africa. It also assessed the depth of the integration of ICTs in the management of medical records in South Africa. The targeted study sample in both the public and private hospital was 193. Of these, only 180 responded and this represented a respondent‟s rate of 93.5%. The study was largely a quantitative research. The study adopted a survey research design and used multiple forms of data collection techniques such as structured questionnaires, observations and document review. Quantitative data collected was analysed to obtain some descriptive statistics while qualitative data was analysed using content analysis to derive particular themes pertinent to the study. The two sets of results were compared and contrasted to produce a single interpretation and then conclusions were drawn. The study findings established that the records management practices in both hospitals were not well entrenched thus undermining quality health service delivery. This was evidenced by lack of awareness and existence of the records management policies and procedures manual; lack of adherence records management standard; lack of security measures, with rampant cases of missing files, folios and torn folders; delays in access and use of records; lack of an elaborate electronic records management programme and low levels of skill and training opportunities in records management. The use of paper records is still dominant in the public hospital; while the electronic medical record system was in place in the private hospital with some degree of success even though implementation challenges continue to exist. The integration of ICTs in the management of medical records was more evident in the private hospital while the public hospital continues to be underfunded undermining the current capacity for effective medical records management. The role of accurate, reliable and trustworthy medical records in the ii | P a g e context of quality health service delivery in accordance with Batho Pele principle in both hospitals remains problematic. In order to enhance the role of medical records for quality service delivery, the study recommended that a regulatory framework for records management should be developed and implemented in both hospitals. It is also recommended that more technical and human resource capacity is required in the public hospital to help speed up the services to its user while the private hospitals need to entrench their evolving capabilities in medical records management. The study further recommends that training around records management should be provided to all staff that deal with medical records management in both hospitals.