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我國公務人員公共服務動機之研究:影響因素與其變化 / A Study on Public Service Motivation of Civil Service in Taiwan: Influencing Factors and Changes王品惟, Wang, Pin Wei Unknown Date (has links)
摘要
公共服務動機理論在1990年被提出後,迅速成為了公共行政研究的熱點,不同於新公共管理主張公務人員是理性自利,若無利可圖將不會採取行動的觀點,政府的「公共性」特徵,合理化了公共服務動機理論主張公務人員應重視內在性的激勵誘因,包含公共服務對他們的吸引力、對公共價值有所承諾、具有同情心或願意為公共利益自我犧牲等,隨之陸續發展出各家論點以及不同的動機測量方式。
在相關研究中,使用多構面的量表測量最具規模,然而公共服務動機相關研究已有二十餘年,實有必要獨立進行質性研究以獲得更紮實、深入的瞭解,因此,在無前例可循之下,本研究在現有量表基礎上,自行設計訪談大綱,並選擇我國中央及地方行政機關10位業務單位公務人員作為研究對象,除了瞭解我國公務人員的公共服務動機程度外,更重要的是,探討成為公務人員後,影響個人公共服務動機的組織內、外部因素及動機變化情形。
研究結果發現,我國公務人員展現較多「同情心」與「自我犧牲」特質,「公共服務的吸引力」與「公共價值的承諾」則相對較難察覺,且隨著年資增加,其公共服務動機逐漸遞減者居多,在影響因素上,機關首長與主管的領導方式、業務內容、考績獎懲制度、組織文化,以及公務人員社會信任與形象、年金改革的過程與爭議都在不同階段、以不同方式不同程度地影響其公共服務動機。本研究據此分別提出短期、中長期的實務建議如下,以提升我國公務人員公共服務動機:短期可分為營造良好的組織文化、建構友善公務環境、使公務人員感知自身業務的「價值」三大建議,並分別可從加強各層級主管的教育訓練、落實工時與休假制度、依政府財政狀況適時給予物質性誘因、以尊重與關懷方式鼓勵業務輪調、按實際需求辦理教育訓練等層面著手;長期則提出合理調整俸給結構、建立公平合理的獎優汰劣機制,以及對公務人員的尊重應先由政府自身做起等建議,期能提供作為一政策性參考。 / Abstract
Since 1990 when Public Service Motivation (PSM) was brought out, it quickly became a hot study among the study of Public Administration. Unlike New Public Management (NPM), where it claims that public servants to be rational and self-interest based, and that no action would be taken if a situation being unprofitable, the “Publicness” of a government rationalizes the PSM theory where it claims that public servants should value internal incentive, including the attraction of public service, the commitment to public value and compassion or self-sacrifice for public interest, from which different theories and motivation measurement methods are developed accordingly.
Among relevant researches the scale measurement using multidimensional construct are of largest scale. However it has more than twenty year history since the study of PSM and is necessary to conduct qualitative study for more solid and deeper understanding. Therefore, under unprecedented circumstance, with existing scale basis and self designed interview outline, the study chooses public servants from 10 Taiwan central and local government authorities as subjects for the purpose of the PSM level of our public servants, and more important, the internal and external organizational factors and motivation changes that affect individual public service motivation after becoming a public servant.
According to the research, Taiwanese public servants show more qualities of “empathy” and “self-sacrifice”, less “the appeal of public service” and “the commitment of public value”, and the longer one serves as a public servant, the more the decrease of public service motivation. On the affecting factors, the leading methods of authority chiefs and directors, public affairs genres, audit, awards and punishment, organizational culture, the process and dispute of annuity reform have all affected the public service motivation at different stages with different ways, and on different levels. To offer as a policy reference, the study makes shot-term, mid-term and long-term practical suggestions accordingly so as to enhance PSM of Taiwanese public servants: 3 short-term suggestions are, a positive organizational culture, friendly public affairs service environment, allowing the public servants to feel the “value” of their own service. To start with, enhance trainings for supervisors of different levels, the implementation of working hours and off-day system, proper material incentives based on government financial status,encouraging internal job rotations in a caring and respectful manner, arranging trainings according to actual needs; for long-term suggestions, reasonable adjustment of payment structure, fair and reasonable award and elimination system, and the government itself to pay respect to the public servants.
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Les pouvoirs de l'employeur public en droit comparé franco-italien / The powers of the public employer in comparative law : France / Italy / I poteri del datore di lavoro pubblico nel diritto comparato italo-franceseFrugis, Maurizio Raffaele 27 June 2014 (has links)
L’objet de cette thèse est une comparaison entre les dispositifs de gestion du personnel des administrations publiques françaises et italiennes, afin d’explorer leur efficacité et d’identifier les principaux problèmes qui émergent à la suite de leur application. La loi italienne assimile le dirigeant à l’employeur privé. Il est donc le titulaire formel et substantiel des prérogatives de l’employeur public. En ce qui concerne les relations de travail, à l’exception de normes spéciales de droit public qui sont à l’intérieur du Texte unique de l’emploi public, le législateur renvoie à la négociation collective et aux mêmes règles qui régissent la relation de travail au sein de l’entreprise privée. Dans la fonction publique française le droit du travail est inapplicable . Toutefois, on remarque l’influence réciproque de celui-ci et du droit de la fonction publique. Il n’y a pas de place pour la négociation : le fonctionnaire doit accepter le régime juridique imposé par l’employeur public. En dépit des apparences et malgré deux différents régimes juridiques, les deux systèmes en évoluant montrent toujours davantage de ressemblances, notamment en ce qui concerne les outils de gestion du personnel, le recours aux contractuels et le rôle de la négociation collective. Il se trouve que la souplesse dans la gestion des ressources humaines n’est pas nécessairement liée à la forme juridique de la relation de travail des fonctionnaires. Le choix unilatéralisme/négociation, régime de droit public ou de droit privé est mal posé. Même le statut constitue un cadre souple, ce sont plutôt certaines pratiques politiques et administratives qui causent des dysfonctionnements. Pour gagner en efficacité, il ne s’agit pas, pour l’Italie, de supprimer la privatisation de l’emploi public, et non plus pour la France de supprimer le régime statutaire. Il se trouve que les deux administrations publiques n’utilisent pas toutes les possibilités offertes par les normes. Il faut investir sur les ressources humaines afin que les hauts fonctionnaires deviennent de vrais managers, plutôt que de continuer à envisager sans cesse des réformes radicales. / This research consists in a comparison between the legal instruments of human resource management in the French and Italian public service sector. The objective is to evaluate their efficacy and uncover the main problems linked to their implementation. In the Italian public service sector, the manager is assimilated to the employer found in private firms. The link between the public servant and the administration is first regulated by a specific law, then by collective bargaining and labour law. In the French system, labour law isn’t applied to the public service sector. However, labour law has an influence on it, and vice versa. Collective bargaining doesn't have any formal rule because the civil servant must accept conditions imposed by the administration. Despite appearances, throughout their evolution the two systems seem to increasingly resemble each other, particularly in the realm of human resource management legal instruments, the use of temporary jobs and the rule of collective bargaining. It seems that flexibility in human resource management isn’t necessarily associated to the nature – public, private or mixed - of the link between the public servant and the administration. The choice between unilateralism and negotiation, administrative law and labour law doesn’t matter so much. Though French statute law is flexible, there are some political and administrative customs which are damaging. In both Italy and France, public administrations do not need to ignore - respectively - privatisation and statute law in order to become more effective. It seems that public administrations do not use all the possibilities offered by existing laws. They have to invest in human resources in order to transform office directors into real managers, rather than to continuously work on useless or damaging radical reforms.
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O conceito de insumo na contribuição ao PIS e na COFINS / The Concept of Input at Contributions for PIS and COFINSJanssen Hiroshi Murayama 29 August 2014 (has links)
A Constituição Federal não estabeleceu o perfil do princípio da não-cumulatividade da Contribuição para os Programas de Integração Social (PIS) e de Formação do Patrimônio do Servidor Público (Pasep) e da Contribuição para o Financiamento da Seguridade Social COFINS (PIS/COFINS) nela previsto, mas o legislador ordinário deve se pautar em três parâmetros quando da instituição da sua sistemática: (i) obedecer os princípios constitucionais em geral; (ii) observar o núcleo de materialidade constitucional do PIS/COFINS; e (iii) respeitar a finalidade que justificou a criação desta sistemática. O insumo se trata de um conceito jurídico indeterminado e possui zonas de certeza positiva (núcleo), de incerteza (halo) e de certeza negativa, tendo cada uma delas parâmetros para as suas respectivas definições. Por isto, o conceito de insumo no PIS/COFINS não se equipara ao insumo no Imposto sobre Produtos Industrializados (IPI), nem aos custos e despesas necessárias no Imposto de Renda da Pessoa Jurídica (IRPJ), possuindo sentido próprio. Foi ainda verificado o entendimento adotado nos precedentes administrativos e judiciais acerca do conceito de insumo no PIS/COFINS que já chegaram aos nossos tribunais. / The Federal Constitution did not establish the profile of the non cummulativity principle of the Contributions for the Social Integration Programs (PIS), for the Formation of the Public Servant Patrimony (Pasep) and for the Financing of Social Security - COFINS (PIS/COFINS) disposed in it, but the ordinary legislator shall base on three parameters when establishing its systematic: (i) obey the constitutional principles in general, (ii) observe the materiality constitutional core of the PIS/COFINS; and (iii) respect the purpose that justified the creation of this systematic. The input is a undetermined legal concept and has areas of positive certainty (core), of uncertainty (halo) and of negative certainty, having each of them parameters for its respective definitions. Therefore, the concept of input at PIS/COFINS shall not be treated as the input at industrialized products tax (IPI), neither as the costs and necessary expenses at the corporate income tax (IRPJ), having thus its own concept. It was also verified the understanding adopted at the administrative and judicial precedents about the concept of input at PIS/COFINS that have already reached our courts.
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Perfil da aposentadoria por invalidez em servidores públicos municipais do Rio de Janeiro de 1997 a 2008 / Profile of disability retirement in municipal civil servants in Rio de Janeiro from 1997 to 2008Ferreira, Nancy Vieira January 2010 (has links)
Made available in DSpace on 2011-05-04T12:36:20Z (GMT). No. of bitstreams: 0
Previous issue date: 2010 / Para abordarmos o tema aposentadoria por invalidez, revisamos os conceitos de invalidez, incapacidade laborativa na literatura. A fundamentação teórica mostra a discussão de riscos, cargas e exigências do trabalho e os históricos da Previdência Social no Brasil e da Previdência dos Servidores Públicos do Rio de Janeiro (PREVI-RIO). A aposentadoria por invalidez pauta-se em critérios médico-periciais, administrativos e legais. A presente dissertação visa descrever o perfil da morbidade dos servidores públicos municipais do Rio de Janeiro aposentados por invalidez no período de 1997 a 2008. Como objetivos específicos, propomos verificar as patologias que culminam com a invalidez do grupo estudado por função exercida e por gênero; relacionar a invalidez com o tempo do exercício da função pública; estabelecer o impacto em anos perdidos devido à invalidez e conseqüente aposentadoria e quantificar os casos de invalidez dos servidores públicos municipais por acidente de trabalho e doença profissional na série histórica estudada. Desenvolvemos um estudo epidemiológico descritivo de morbidade a partir das causas de invalidez baseadas na Classificação Internacional de Doenças (CID10). Criamos um novo banco de dados a partir de e dados das Gerências de Perícia Médica (GPM) da Secretaria Municipal de Administração (SMA) e da PREVI-RIO. Analisamos esses dados pelo pacote estatístico SPSS. Confirmamos a hipótese de que há funções municipais mais vulneráveis à invalidez. Com significância estatística, afirmamos que as merendeiras e auxiliares de enfermagem são mais vulneráveis a doenças osteomusculares e os artífices mais propensos às lesões por causas externas (traumatismos). Destaca-se a magnitude dos casos de aposentadoria por transtornos psiquiátricos como primeira causa de invalidez para todos os cargos estudados. Elaboramos uma tabela que demonstra com nitidez a diferença de gênero quanto à morbidade e propicia a elaboração de uma agenda preventiva. Em vista da preponderância do sexo feminino na série estudada, observamos o maior impacto de anos perdidos para as servidoras públicas. Como relevância do estudo, ressaltamos que há a recente discussão de uma Política Nacional de Atenção à Saúde do Servidor Público, escassez de trabalhos científicos sobre o tema proposto conforme revisão bibliográfica e o intuito que o mesmo forneça subsídios às gerências da prefeitura para promoção à saúde, vigilância do trabalho (condições de trabalho e processo de trabalho) e recuperação funcional dos servidores públicos municipais. / To approach the subject disability retirement, we review the concepts of disability, labor incapacity in the literature. The theoretical discussion shows the risks, burdens and demands of work and the history of Social Security in Brazil and Welfare of the Public Servants of Rio de Janeiro (Previ-Rio). Retirement for
disability staff in forensic-medical criteria, administrative and legal. This thesis aims to describe the morbidity of municipal civil servants in Rio de Janeiro retired on disability in the period 1997-2008. As specific objectives, we verify the conditions that culminate with the disability of the group studied by occupation and
by gender, disability relate to the time of exercise of public service, establish the
impact in years lost due to disability and consequent retirement and quantify cases
of disability of the municipal public servants of occupational accidents and occupational diseases in the series studied. We developed a descriptive
epidemiological study of morbidity from causes of disability based on International Classification of Diseases (CID10). We create a new database and data from the Managements of Medical Examination (GPM) of the Municipal Administration (SMA) and PREVI-RIO. We analyzed these data by SPSS package. We confirm the hypothesis that there are municipal functions most vulnerable to disability. With statistical significance, we affirm that the cooks and nursing assistants are more vulnerable to musculoskeletal diseases and the craftsmen more prone to injuries due to external causes (injuries). Highlights the agnitude of the cases of retirement for psychiatric disorders as primary cause of disability for all positions studied. We developed a table that shows clearly the gender difference regarding morbidity and fosters the development of a preventive agenda. Given the
preponderance of females in the series studied, we observed the greatest impact of lost years for public servants. As the study's relevance, we note that there is the recent discussion of a National Health Care of Servants, a scarcity of scientific studies on the topic proposed as a literature review and order that it provide
subsidies to the management of the municipality to promote health, surveillance of work (working conditions and work process) and functional recovery of municipal public servants.
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O conceito de insumo na contribuição ao PIS e na COFINS / The Concept of Input at Contributions for PIS and COFINSJanssen Hiroshi Murayama 29 August 2014 (has links)
A Constituição Federal não estabeleceu o perfil do princípio da não-cumulatividade da Contribuição para os Programas de Integração Social (PIS) e de Formação do Patrimônio do Servidor Público (Pasep) e da Contribuição para o Financiamento da Seguridade Social COFINS (PIS/COFINS) nela previsto, mas o legislador ordinário deve se pautar em três parâmetros quando da instituição da sua sistemática: (i) obedecer os princípios constitucionais em geral; (ii) observar o núcleo de materialidade constitucional do PIS/COFINS; e (iii) respeitar a finalidade que justificou a criação desta sistemática. O insumo se trata de um conceito jurídico indeterminado e possui zonas de certeza positiva (núcleo), de incerteza (halo) e de certeza negativa, tendo cada uma delas parâmetros para as suas respectivas definições. Por isto, o conceito de insumo no PIS/COFINS não se equipara ao insumo no Imposto sobre Produtos Industrializados (IPI), nem aos custos e despesas necessárias no Imposto de Renda da Pessoa Jurídica (IRPJ), possuindo sentido próprio. Foi ainda verificado o entendimento adotado nos precedentes administrativos e judiciais acerca do conceito de insumo no PIS/COFINS que já chegaram aos nossos tribunais. / The Federal Constitution did not establish the profile of the non cummulativity principle of the Contributions for the Social Integration Programs (PIS), for the Formation of the Public Servant Patrimony (Pasep) and for the Financing of Social Security - COFINS (PIS/COFINS) disposed in it, but the ordinary legislator shall base on three parameters when establishing its systematic: (i) obey the constitutional principles in general, (ii) observe the materiality constitutional core of the PIS/COFINS; and (iii) respect the purpose that justified the creation of this systematic. The input is a undetermined legal concept and has areas of positive certainty (core), of uncertainty (halo) and of negative certainty, having each of them parameters for its respective definitions. Therefore, the concept of input at PIS/COFINS shall not be treated as the input at industrialized products tax (IPI), neither as the costs and necessary expenses at the corporate income tax (IRPJ), having thus its own concept. It was also verified the understanding adopted at the administrative and judicial precedents about the concept of input at PIS/COFINS that have already reached our courts.
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Demokratins vårdare? : En kvalitativ studie om protesterande sjukvårdspersonal och förvaltningsetikAvermark, Helena January 2023 (has links)
Offentligt anställda förväntas agera i enlighet med förvaltningsetiken och implementera politiskt fattade beslut. Att rollen kan uppleva förvaltningsetikens krav som oförenliga med deras yrkesetik har aktualiserats efter riksdagsvalet 2022. I samband med regeringsbildningen presenterade regeringspartierna med samarbetsparti Tidöavtalet, i vilket det föreslås att offentliganställda som kommer i kontakt med individer utan uppehållstillstånd ska vara skyldiga att anmäla detta till Migrationsverket och polis. Detta har lett till stora protester hos bland annat hälso- och sjukvårdspersonal, som mobiliserat under parollen Vi anger inte. Utifrån hälso- och sjukvårdspersonalens protester belyser uppsatsen den potentiella spänningen mellan krav på styrbarhet och att den offentligt anställde agerar etiskt ansvarsfullt, såväl professionsetiskt som förvaltningsetiskt. Studien använder sig av Lundquists teori om konkurrerande etiska system för utvärdera om och hur protesten kan motiveras förvaltningsetiskt. Det empiriska material som ligger till grund för undersökningen utgörs huvudsakligen av debattinlägg av hälso- och sjukvårdspersonal. Dessa har analyserats med hjälp av riktad kvalitativ innehållsanalys. Resultaten visar att personalens protester kan förstås dels utifrån ett professionsetiskt perspektiv, dels utifrån ett förvaltningsetiskt enligt vilket sjukvårdspersonalen uppvisar ämbetskurage. Likväl är den rollen oförenlig med den som styrbar offentliganställd.
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