<p>Kommunikationen är en av våra viktigaste verktyg då den förmedlar information och kontakter mellan människor. För att den ska fungera krävs att budskapet förstås av dem vi riktar det till. Tyvärr förekommer det att kommunikationen fallerar pga. budskapet missförstås, feltolkas eller att den vi kommunicerar med inte vill ha en relation med annan part.</p><p>I den här uppsatsen har jag identifierat och analyserat hur Habia Cables kommunikations- nätverk ser ut, då de klagat på att deras kommunikation är katastrofal.</p><p>Habia Cable är en av Europas största tillverkare av specialkabel. Deras största kunder finns inom telekommunikation, kärnkraft, försvar och övrig industri.</p><p>I Sverige, är de lokaliserade på två ställen, i Upplands Väsby och i Söderfors, det är också där som deras huvudfabrik finns. De har 220 anställda I Sverige och deras omsättning 2006 var, 565 MSEK.</p><p>Syftet med denna uppsats var att identifiera:</p><p>• Hur kommunikationsstrukturen ser ut på Habia Cable?</p><p>• Vilka uppfattas som nyckelpersoner samt om det finns några centrala grupper?</p><p>• Har cheferna en central position i kommunikationsmönstret?</p><p>• Vilka personer har svag eller ingen kommunikationskontakt alls?</p><p>Jag använde mig av enkäter för att få in informationen jag behövde till denna undersökning tillsammans med en Social Nätverks Analys (SNA). Min avsikt var att få en komplett bild av kommunikationsmönstret och för att få det utförde jag en total undersökning, där alla 220 anställda fick fylla i enkäten. I enkäten fick alla svara på vilka de kände till av samtliga anställda. Mitt mål var att få in 176 svar, jag fick in 190 – 86%, vilket väl översteg mitt mål. Från datat jag fick in, kunde jag med hjälp av SNA få fram olika case-by-case relationer, vilket gav mig information om hur Habia Cables kommunikationsmönster såg ut.</p><p>Från undersökningen kunde jag se att kommunikationen kunde ha varit mycket bättre hos Habia Cable. Bara 24% hade någon form av kontakt och av dessa ansg 26% att deras kontakt inom förtaget hade stor betydelse. Det ska tilläggas att 61% kände till varandra och det fanns över 106.000 gruppkonstellationer. Det gör att jag tror att kommunikationen fungerar, men mer på det privata planet. Därför måste företaget arbeta mer med hur de kommunicerar och vilket budskap de skickar ut. Här är det viktigt att budskapet skickas ut på mottagaren villkor.</p><p>Jag vill föreslå Habia Cable att fortsätta analysera och gå djupare ner i kommunikationsmönstret. Jag vill också rekommendera dem att analysera grupp konstellationerna och vilka personer som en har en mer maktposition i dessa.</p><p>Genom denna studie, har jag lärt mig mycket om enkäter och kommunikationsmönster. Jag har också lärt mig att dessa undersökningar tar tid och att det är mycket arbete med att skriva in svaren i databasen, ett arbete jag inte är skapt för.</p> / <p>Communication is one of our most important tool due to the fact that it act as intermediary of information and connect people. For it to work it takes that the message is understood to them we direct it to. Unfortunately, the communication fails because the message is misunderstood, interpreted wrongly or that the people we communicate with, do not want this relation.</p><p>In this study, I have identified and analysed how Habia Cables communication network is structured, since they claim that their communication is catastrophic.</p><p>Habia Cable is one of Europe largest manufacture of specialized cable. Their largest customers are found in telecommunications, nuclear, defends and other industries.</p><p>In Sweden, they are located in two different places, one in Upplands Väsby and one in Söderfors, it is also here where the main manufacturing are done. They have 220 employees and the turn over where 565 MSEK in 2006.</p><p>The central question of this study where to identify:</p><p>• How the communication network at Habia Cable is structured</p><p>• Where the top management are located in the communications network?</p><p>• Which of the employees that have a centralized role in the company, and if there are any central groups</p><p>• Which employees that have a very vague or are lacking a communication network</p><p>I used questionnaires to gather information needed for this study together with a Social Network Analysis. My intension was to get a complete picture of the communication network. I performed a survey, in which all-220 employees where asked to fill in a form. In the form, they where asked to acknowledge who they knew out of all the 220 employees. My wish where to get 176 answerers; I got 190 - 86% which fulfilled my requirements. From the collected data, I received different case-by-case relations, which in the analysis could give information about how their communication network was structured.</p><p>From the findings and analysis, I could see that the communication could be much better at Habia Cable. Only 24% had any form of contact and 26%, of these 24% said that the contact they had within the company where of large importance. With that said, 61% knew of each other and there where over 106.000 workgroups. This leaves me to believe that the communication do work, but in a more private matter. Therefore, the company need to work more on how they communicate and what the message is all about. The message should be told to the recipient in his way.</p><p>My suggestions for Habia Cable is to keep analyse and go deeper into the communication network. I would also recommend them to analyse the group constellations and which people that have a more powerful position.</p><p>By doing the study, I have learnt a lot in questionnaires and communication networks. I have also learnt that these surveys take time and that it is a lot of work writing them in to the database, a work I am not designed for.</p>

Att upprätthålla ett högt engagemang bland anställda inom organisationen bör i dagens samhälle ses som en viktig förutsättning för att bibehålla effektivitet och vara konkurrenskraftiga. Tidigare forskning och egna observationer har indikerat tillit gentemot den organisation man som anställd arbetar för som en potentiell påverkande faktor till upplevt engagemang. Syftet med denna studie är att förklara hur tjänstemän inom global tillverkande organisation upplever att deras engagemang påverkas av tillit gentemot organisationen. För att kunna besvara studiens syfte har vi genomfört en kvalitativ fallstudie inom SNA Europe, med semistrukturerade intervjuer som metod för insamling av data och med tjänstemän som tydlig undersökningsenhet. Efter insamling av data har vi genomfört en tematisk empirianalys, där vi lät teman växa fram utifrån empirin. Detta för att komma åt tjänstemännens faktiska upplevelser och för att inte begränsa resultatets kvalitet.    Studiens analys och resultat identifierar sedan fyra kärnteman: organisationen gör rätt saker, organisationsstruktur, chefskap samt kommunikation och information. Dessa bryts sedan brutits ned i subkategorier för att fånga alla dess olika delar av tjänstemännens upplevelser. 3 huvudsakliga komponenter inom kategorin tillit växer därigenom fram, vilka tjänstemännen upplever påverkar engagemanget och vilka således hjälper oss att besvara studiens syfte. Dessa tre komponenter är organisationen gör rätt saker, organisationsstruktur och chefskap samt kommunikation och information.    Slutsatsen slår sedan fast att tillit, förståelse och förtroende för omgivningen är avgörande komponenter för tjänstemännens engagemang. Det framkommer även att dessa upplevda komponenter av tillit som påverkar engagemanget i det aktuella fallet verkar i en komplex relation med varandra. / Maintaining a high level of engagement among employees within the organization should in today's society be seen as an important prerequisite for maintaining efficiency and being competitive. Previous research and own observations have indicated trust in the organization that the employee works for as a potential influencing factor for perceived engagement. The purpose of this study is to explain how officials within global manufacturing organization feel that their engagement is affected by trust towards the organization. In order to answer the purpose of the study, we conducted a qualitative case study within SNA Europe, with semi-structured interviews as a method for data collection and with officials as a clear investigation unit. After collecting data, we conducted a thematic empirical analysis, where we allowed themes to emerge based on empirical data. This is to access the actual experiences of the officials and not to limit the quality of the results.   The study's analysis and results then identify four core themes: the organization does the right things, organizational structure, leadership and communication and information. These are then broken down into subcategories to capture all its different parts of the officials' experiences. Three main components within the category of trust are thereby emerging, which the officials experience affect the engagement, and which thus helps us to answer the purpose of the study. These three components are the organization doing the right things, organizational structure and leadership as well as communication and information.   The conclusion then states that trust, understanding and confidence in the surroundings are crucial components of the engagement of the officials. It also emerges that these perceived components of trust that affect engagement in this particular case operate in a complex relationship with each other.

Актуальность данной диссертации обусловлена существующей необходимостью в использовании информационной системы для проведения проектной деятельности в образовательной организации. Целью магистерской диссертации является проведение анализа деятельности студентов в учебной платежной системе при выполнении ими заданий в рамках работы над проектным практикумом. В ходе написания магистерской диссертации была подобрана и изучена литература по заданной тематике. Для целей исследования были собраны и обработаны данные, произведен анализ работы студентов внутри учебной платежной системы. Анализ деятельности студентов в учебной платежной системе составляет интерес не только с точки зрения исследования социально-экономических систем, но и может быть полезен преподавателям для оценки качества работы и эффективности студентов. Полученные результаты позволяют определить направления дальнейшей разработки и усовершенствования системы. По результатам проведенной оценки экономической эффективности проекта выгода от автоматизации анализа работы учебной платежной системы в годовой перспективе составит 126 890 рублей. Проект окупается в срок 7 месяцев. / The relevance of this thesis is due to the existing need to use an information system for project activities in an educational organization. The purpose of the master's thesis is to analyze the activities of students in the educational payment system in the performance of their tasks in the framework of the project workshop. During the writing of the master's thesis was selected and studied literature on a given subject. For research purposes, data were collected and processed, the analysis of students ' work within the educational payment system. The analysis of students ' activities in the educational payment system is of interest not only from the point of view of the study of socio-economic systems, but also can be useful for teachers to assess the quality of work and efficiency of students. The results allow us to determine the direction of further development and improvement of the system. According to the results of the evaluation of the economic efficiency of the project, the benefit from the automation of the analysis of the educational payment system in the annual term will be 126 890 rubles. The project pays off within 7 months.

This paper provides insights on how five different frames of the Edward Snowden issue (Hero, Patriot, Traitor, Whistleblower, Dissident) have been diffused on the Twitter platform. This study uses NodeXL to collect, analyze and visualize all the tweets including the keyword “Edward Snowden” from February 17 to April 10, 2014 to examine the flow of information and the interaction between opinion leaders along with the characteristics of opinion leaders in this specific issue. Findings provide insight about future strategic communication for general branding and public image maintenance. / text

Submitted by Maicon Juliano Schmidt (maicons) on 2015-06-09T14:55:40Z No. of bitstreams: 1 Débora Junge Baum.pdf: 2353364 bytes, checksum: 5f1533355c44784c68c2134c28420360 (MD5) / Made available in DSpace on 2015-06-09T14:55:40Z (GMT). No. of bitstreams: 1 Débora Junge Baum.pdf: 2353364 bytes, checksum: 5f1533355c44784c68c2134c28420360 (MD5) Previous issue date: 2015-03-13 / Nenhuma / A busca das organizações pela diferenciação e pelo desenvolvimento de vantagens competitivas, passa pela habilidade em capitalizar conhecimento. Na maioria das vezes, esse conhecimento se encontra distribuído entre os colaboradores, muitas vezes dispersos geograficamente. Nesse contexto, as comunidades de prática surgem como uma solução, promovendo o compartilhamento e construindo conhecimento. A dissertação tem como tema as estruturas de redes sociais em comunidades de prática. O objetivo principal é identificar como as características da estrutura da rede social impactam no desenvolvimento de comunidades de prática, tendo como objeto de estudo três comunidades de prática da empresa Gerdau. O estudo aborda em sua fundamentação teórica os temas de aprendizagem social, comunidades de prática e redes sociais. De caráter exploratório e natureza quantitativo-qualitativa, o estudo de caso utilizou Análise de Redes Sociais, análise documental e entrevistas semiestruturadas, em uma triangulação de dados. Dentre os resultados da pesquisa, destaca-se a identificação dos construtos, sendo eles: interação entre os membros, envolvimento, papéis formais, perfil dos membros, centralização e clusters. A identificação desses construtos promove contribuição teórica, à medida que a temática das comunidades de prática ainda é pouco explorada sob o prisma de redes sociais. Adicionalmente, os resultados da pesquisa demonstram que as características da estrutura das redes sociais das comunidades de prática impactam significativamente no seu desenvolvimento e que a análise das comunidades de prática sob o viés dos construtos possibilita a identificação de oportunidades de atuação, contribuindo para sua gestão e seu desenvolvimento. / The search for differentiation and for the development of competitive advantages resides on the ability of organizations to capitalize knowledge. Most of the times, these knowledge is embedded into the mind of employees, who are frequently geographically dispersed. In this context, communities of practice arise as a solution, providing knowledge sharing and building. The dissertation theme is social network structures in communities of practice. The main objective is to identify how the characteristics of the social network structures affect the development of communities of practice, having as an study object three of Gerdau’s communities of practice. In its theoretical foundation the study addresses issues such as social learning, communities of practice and social networks. With an exploratory character and a qualitative-quantitative nature, the case study used Social Networks Analysis, documentary analysis and semi-structured interviews, providing data triangulation. Among the research results are a set of constructs formed by: members interaction, engagement, formal roles, members profile, centralization and clusters. The identification of these constructs provides theoretical contribution, as the theme of communities of practice is still little explored in the light of social networks. Besides, research results show that the characteristics of the social network structures in communities of practice affects significantly it’s development and that analyzing communities of practice under the bias of the constructs allows the identification of action opportunities, contributing to its management and development.

This dissertation examines how social capital arises in eight socially networked urban Aboriginal organizations in Winnipeg, Manitoba. Two research methods are used. The “network centrality” of each organizational leader and their overall “social solidarity” within the total network spanning all eight organizations is determined using Social Network Analysis (SNA). SNA results indicate two distinct types of organizations and leadership. Detailed information on characteristics of these organizations and their leaders is derived from a thematic analysis of transcriptions of twenty-five hours of consultant interviews, supplemented by field notes based on over three hundred hours of participant-observation. Findings indicate that the eight Aboriginal organizations studied form two distinct network alliances (“band based” and “hybrid”). Band-based organizations tend to focus on clients from First Nations reserve communities, rely largely on federal funding, and adopt an institutional style of leadership. The leaders of them tend to rely on strong social ties supported by face-to-face communication. Hybrid organizations tend to focus on urban Aboriginal populations, rely on funding mostly from sources other than the federal government, and adopt a grassroots (and institutional) style of administration. Their leaders rely on a balance of strong and weak social ties; the latter mediated by computer-mediated-communication (CMC) technologies. Conclusions suggest that CMC technologies enable Aboriginal leaders to broker effective and innovative partnerships that better distribute services, responsibilities and costs. The Internet is the most vital social networking tool currently available for stimulating and supporting collective action. Regardless of their propinquity, people are using email and other Internet services to build friendships and allegiances, and to access important information, social contacts and services that enable the development of more effective social capital and community development practices among Aboriginal people living in Winnipeg.

This dissertation examines how social capital arises in eight socially networked urban Aboriginal organizations in Winnipeg, Manitoba. Two research methods are used. The “network centrality” of each organizational leader and their overall “social solidarity” within the total network spanning all eight organizations is determined using Social Network Analysis (SNA). SNA results indicate two distinct types of organizations and leadership. Detailed information on characteristics of these organizations and their leaders is derived from a thematic analysis of transcriptions of twenty-five hours of consultant interviews, supplemented by field notes based on over three hundred hours of participant-observation. Findings indicate that the eight Aboriginal organizations studied form two distinct network alliances (“band based” and “hybrid”). Band-based organizations tend to focus on clients from First Nations reserve communities, rely largely on federal funding, and adopt an institutional style of leadership. The leaders of them tend to rely on strong social ties supported by face-to-face communication. Hybrid organizations tend to focus on urban Aboriginal populations, rely on funding mostly from sources other than the federal government, and adopt a grassroots (and institutional) style of administration. Their leaders rely on a balance of strong and weak social ties; the latter mediated by computer-mediated-communication (CMC) technologies. Conclusions suggest that CMC technologies enable Aboriginal leaders to broker effective and innovative partnerships that better distribute services, responsibilities and costs. The Internet is the most vital social networking tool currently available for stimulating and supporting collective action. Regardless of their propinquity, people are using email and other Internet services to build friendships and allegiances, and to access important information, social contacts and services that enable the development of more effective social capital and community development practices among Aboriginal people living in Winnipeg.

The subject of this graduate thesis is primarily identification of influencers on the social network Facebook, group FM VŠE. Furthermore, the thesis deal with verification of influence power of influencers and comparison with the power of less influential people at the Faculty of Management. Thanks to literature review from international environment is in the thesis described the term influencer and for the purpose of identification of influencers is there also description of the theory of social network analysis. Identification is performed by analysing of the social network Facebook and for verification of powerful of influence is used questionnaire.

This  thesis  contributes  to  the  advancement  on  the  network  view  of  social  capital andentrepreneurship, focusing on science-based innovation by observatory social network research. The study has conducted a survey to construct a network map of and network attitudes in Zulu science park (alias name) located in Sweden. The analysis showed that there were relatively positive expectations to utilize network more effectively and  efficiently in their business activity with respect to sharing of research skills and resources, as well as social exchange in particular. Currently, the science park seems not yet to take advantage of the potential momentum of the respondents or bottom-up initiatives where tenants maintain the environment mutually under trust. I discuss the merits and challenges in such resource and knowledge sharing in the business development support and governance as a new way of unique business incubator and science-park management, focusing on networking.

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