This thesis presents new theories and creative techniques for exploring ‘designing for home happiness'. Set in the context of a primarily unsustainable and unhappy world, home is understood as a facilitator of current lifestyle practices that could also support long-term happiness activities, shown to promote more sustainable behaviour. It has yet to be examined extensively from a happiness perspective and many homes lack opportunities for meaningful endeavours. Service Design, an approach that supports positive interactions, shows potential in facilitating ‘designing for home happiness' but its tools are generally employed for visualising new systems/services or issues within existing ones instead of exploring related subjectivity. Art therapy techniques, historically used for expressing felt experiences, present applicable methods for investigating such subjective moments and shaping design opportunities for home happiness but have yet to be trialled in a design research context. This thesis therefore explores how Art Therapy and Service Design can be used successfully for ‘designing for home happiness'. A first study proposes photo elicitation as a creative method to explore, with participants from UK family households, several significant home happiness needs. Subsequently, art therapy techniques are proposed in Study 2 through two bespoke Happy-Home Workshops. This gives way to the Home Happiness Theory and Designing for Home Happiness Theory, which enable designers to design for home happiness. The Designing for Home Happiness Framework emerges from these studies proposing a new design creative method delivered through a workshop with specialised design tools and accompanying process for creating home happiness designs (i.e. services, product-service-systems). Through two Main Studies the framework is tested and validated with design experts in two different contexts, Loughborough (UK) and Limerick (Ireland), confirming its suitability and transferability in ‘designing for home happiness'. Resulting concepts support collective home happiness and social innovations by facilitating appropriate social contexts for their development. Overall, this research is the first to combine art therapy techniques with service design methods, offering original theories and approaches for ‘designing for home happiness' within Service Design and for social innovation. Collectively, this research delivers new creative methods for service designers, social innovators and designers more generally to investigate and support happier experiences within and outside the home for a more sustainable future.

Cette thèse s’intéresse aux capacités des citoyens, en France, à agir collectivement et à impulser des productions « alternatives » de leur cadre de vie et de leur cadre habité. Fondées largement sur une critique des modes de production conventionnels, ces démarches en proposent un dépassement dans une perspective de mutualisation et de solidarité. Si elles se réclament d’expériences étrangères, elles s’inscrivent en même temps dans la poursuite d’un débat tant idéologique qu’opérationnel qui a parcouru le XX° siècle sur la participation des habitants à la production de l’habitat. En portant notre regard sur une série d’initiatives qui ont émergé au début des années 2000, nous analysons leurs modalités de structuration, d’organisation collective et d’interpellation de l’action publique. Ces mobilisations qui sont portées par des acteurs associatifs, politiques et institutionnels construisent ainsi le Monde de « l’habitat participatif ». Pour mieux saisir ce mouvement contemporain, nous nous sommes penchée sur l’héritage des expériences françaises de l’habitat groupé autogéré de la fin des années 1970. L’approche diachronique de l’enquête questionne les niveaux de filiation entre les initiatives d’hier et celles des années 2000. Cette analyse montre comment s’organisent ces militants et les stratégies qu’ils adoptent pour faire entendre leur revendication. Elle met en évidence les mécanismes d’élaboration d’une question publique et son traitement par des acteurs institutionnels. Cette thèse contribue à l’analyse de la transformation de l’action publique et questionne les capacités de co-construire et de dialogue entre initiative militante et acteurs institutionnels. / This thesis focuses on the capacity of citizens to collectively promote “alternatives” in terms of living and housing environments in France. Grounded in a broad critique of conventional modes of production, the study suggests ways of transcending these modes through social processes such as sharing and solidarity. Although many such experiments have occurred outside of France, they are linked to ongoing twentieth century ideological and operational debates about resident participation in the construction of their own housing. By closely examining a series of initiatives in the early 2000s, the present study analyzes how they were organized and structured and how they generated public action. Under the auspices of housing associations and political and institutional organizations, these mobilizations have collectively supported the construction of a World of “participative housing.” In order understand this contemporary movement in an historical perspective, the study has also investigated the legacy of self-managed housing projects in France in the late 1970s. This diachronic approach helps to critically appraise relationships between earlier initiatives and more recent examples in the early 2000s. The study demonstrates how activists organized themselves; it analyses the strategies they used to ensure their demands would be heard. It highlights the mechanisms through which this public issue was created and describes its reception by a range of institutional actors. This thesis contributes to an analysis of the transformation of public action. It questions the capacities to co-construct and to drive a dialogue between activist initiatives and institutional actors.

Chacune des périodes de crise qu’a connue l’histoire contemporaine ont été jalonnées d’un ensemble de bouleversements sociaux que l’on pourrait appeler des innovations sociales. Elles rassemblent, dans un élan collectif et ascendant, une myriade de mouvements citoyens qui visent la réponse à des besoins sociaux non, ou peu satisfaits, par l’Etat et le marché. Par ailleurs, en s’appuyant sur un ensemble d’organisations de l’économie sociale et solidaire, elles poursuivent une quête de démocratisation de l’activité économique. Dès lors, c’est pour mieux comprendre ces phénomènes de transformation sociale que ce travail tente de mobiliser les sciences de l’information et de la communication. Autrement dit, dans une démarche exploratoire, il questionne le rôle de la communication dans les capacités de changement institutionnel porté par ces initiatives. Une première analyse théorique permet de mettre en lumière l’hétérogénéité du mouvement de l’innovation sociale chez les acteurs de l’économie sociale et solidaire. Elle souligne, dans ce cadre, la tendance de ces organisations à s’emparer de pratiques de communication stratégiques (marketing et management), bien qu’elles soient historiquement investies d’un rôle politique et symbolique, lui intimant la nécessité de s’emparer d’un répertoire plus critique de la communication. Par conséquent, une seconde analyse empirique, dont les fondements épistémologiques se retrouvent dans la théorie de la complexité d’Edgar Morin et dans une approche réflexive, montre que l’analyse des initiatives citoyennes doit s’appuyer sur les apports communicationnels tout autre. Plus précisément, différents niveaux d’analyses de la communication de ces acteurs permettent de mettre à jour les capacités transformatrices, ou isomorphiques, des initiatives socialement innovantes de l’économie sociale et solidaire. En conclusion, ce que nous dit cette étude, c’est que la transformation sociale en germe dans ces organisations ne peut s’analyser que par une approche praxéologique de la communication. En d’autres termes, la praxis communicationnelle, comme activité organisante de perspective partagée dans un espace public de proximité, est une activité typificatrice d’habitudes, vectrice de changement institutionnel. / Each periods of crisis in contemporary history has been marked by a series of social upheavals that could be called social innovations. They bring together, in a collective and ascending momentum, a myriad of citizen movements that aim at the response to social needs not very satisfied by the State and the market. Moreover, by relying on a set of organizations of the social and solidarity economy, they pursue a quest for democratization of economic activity. Therefore, is to better understand these phenomena of social transformation that this work tries to mobilize the information and communication sciences. In other words, in an exploratory approach, he questions the role of communication in the institutional capacity for change brought about by these initiatives. A first theoretical analysis allows to highlight the heterogeneity of the social innovation movement among social and solidarity economy actors. In this context, she underlines the tendency of these organizations to seize strategic communication practices (marketing and management), although they are historically invested with a political and symbolic role, telling her the need to seize a more critical repertory of communication. Consequently, a second empirical analysis, whose epistemological foundations are found in Edgar Morin's theory of complexity and in a reflexive approach, shows that the analysis of citizen initiatives must be based on very different communicational inputs. More precisely, different levels of communication analysis of these actors make it possible to update the transformative, or isomorphic, capacities of socially innovative initiatives of the social and solidarity economy. In conclusion, what this study tells us is that the social transformation that germinates in these organizations can only be analyzed through a praxeological approach to communication. In other words, communicative praxis, as an organizing activity of shared perspective in a public space of proximity, is a typifying activity of habits, vector of institutional change.

Submitted by Tatiana Lima (tatianasl@ufba.br) on 2015-04-13T19:01:07Z No. of bitstreams: 1 Nascimento, Ives Romero Tavares do.pdf: 1181991 bytes, checksum: cb0595e9d22c30e1ee779123a705c99b (MD5) / Approved for entry into archive by Patricia Barroso (pbarroso@ufba.br) on 2015-05-05T14:23:09Z (GMT) No. of bitstreams: 1 Nascimento, Ives Romero Tavares do.pdf: 1181991 bytes, checksum: cb0595e9d22c30e1ee779123a705c99b (MD5) / Made available in DSpace on 2015-05-05T14:23:09Z (GMT). No. of bitstreams: 1 Nascimento, Ives Romero Tavares do.pdf: 1181991 bytes, checksum: cb0595e9d22c30e1ee779123a705c99b (MD5) / Esta dissertação analisa qual o tipo de extensão universitária que vem sendo praticada pelas Incubadoras Tecnológicas de Cooperativas Populares (ITCPs), compreendendo-as sob a ótica da extensão universitária, da economia solidária e da inovação social. Trata-se de um estudo exploratório descritivo, de abordagem qualitativa, e estratégia de estudos de casos múltiplos. A coleta dos dados foi feita por meio de entrevistas semiestruturadas, grupos focais, pesquisa bibliográfica e documental, além da pesquisa-participante. Para se conhecer a realidade das ITCPs, foram visitadas três incubadoras de universidades públicas brasileiras. Para a análise dos dados, foi utilizado o método da triangulação dos dados aliada à Arena de Atores. Com o processamento das informações, pôde-se constatar que as ITCPs são responsáveis por oferecer às universidades mais uma opção de espaço para a extensão universitária, além de contribuir para a manutenção do princípio da indissociabilidade entre a pesquisa, o ensino e a própria extensão. O que pôde ser obtido é uma série de conclusões sobre a prática extensionista das incubadoras em economia solidária, que auxiliam na compreensão deste fenômeno. This dissertation examines what kind of university extension that has been practiced by the Technological Incubators of Popular Cooperatives (ITCPs), understanding them from the perspective of university extension, solidarity economy and social innovation. This is a descriptive exploratory study, with qualitative approach and strategy of multiple case studies. Data collection was done through semi-structured interviews, focus groups, literature and documental research, in addition to the research participant. To know the reality of ITCPs were visited three incubators of brazilian public universities. For data analysis, we used the triangulation method of data coupled with Arena of Actors. With the processing of informations, it could be seen that the ITCPs are responsible for most universities to offer a choice of space for university extension, and ensure the maintenance of the principle of inseparability between research, teaching and university extension. What has been achieved is a number of conclusions about the practical in extension by the incubators of solidarity economy, which help in understanding this phenomenon.

Submitted by Douglas Ken Nagai null (nagaikd@gmail.com) on 2016-07-06T14:47:47Z No. of bitstreams: 1 DouglasNagai_PGAD_TUPA_2016.pdf: 2021921 bytes, checksum: a3dddd71cd26beb8f0ada1f8c9e75061 (MD5) / Approved for entry into archive by Ana Paula Grisoto (grisotoana@reitoria.unesp.br) on 2016-07-11T13:49:22Z (GMT) No. of bitstreams: 1 nagai_dk_me_tupa.pdf: 2021921 bytes, checksum: a3dddd71cd26beb8f0ada1f8c9e75061 (MD5) / Made available in DSpace on 2016-07-11T13:49:22Z (GMT). No. of bitstreams: 1 nagai_dk_me_tupa.pdf: 2021921 bytes, checksum: a3dddd71cd26beb8f0ada1f8c9e75061 (MD5) Previous issue date: 2016-03-08 / Pró-Reitoria de Pós-Graduação (PROPG UNESP) / Em meio ao ambiente de mudanças na agricultura, no qual a abordagem produtivista e baseada em custos sofre alterações, novas visões são concebidas para determinar a competitividade e valor dos produtos agropecuários. Essas novas visões trazem valores ligados às esferas social, ambiental, gerencial e ao uso do conhecimento que propiciam um ambiente favorável ao surgimento das inovações. Tais inovações podem ainda ser impulsionadas por estratégias de negócios, como as certificações e registros, mais precisamente, as Denominações de Origem (DO -uma forma de Indicação Geográfica). Assim, este trabalho objetivou analisar o processo de inovações (tecnológica e social) para a criação de valor em denominação de origem em cafés no Brasil, especificamente, na região do Cerrado Mineiro, comparativamente à produção sem selo de origem. De modo específico, pretendeu-se identificar: a) os tipos de melhorias tecnológicas de produto, processo de produção e gerenciais realizadas pelos produtores rurais que comercializam com o registro de DO, em relação aos usuários que mantiveram a produção de café sem selo de origem; b) as fontes de informação utilizadas nesse processo, em termos de atores e redes de informação; c) os impactos ocorridos na dimensão social dos produtores rurais (fatores de condição e relação social), podendo-se avaliar se estão relacionadas às inovações sociais. Para tal, foi utilizado o estudo de múltiplos casos, no qual foi aplicada uma entrevista semiestruturada junto aos produtores que comercializam com selo de origem e aqueles que não comercializam com selo de origem, da região do Cerrado Mineiro. Os resultados demonstraram que as unidades que utilizam a DO apresentaram um ritmo mais intenso de adoções tecnológicas em relação às unidades que não comercializam com o selo de origem. No que tange ao uso das fontes de informação, apesar de alguns produtores com DO ocuparem um papel central no uso e busca de informações, existem unidades produtoras sem o selo de origem que obtiveram maior frequência de uso de fonte de informação em relação a produtores com o selo de origem, apesar do ritmo menos intenso de adoção de inovações. No que tange aos impactos na dimensão social, as melhorias analisadas ocorreram como consequência da obtenção da DO pela região, e não anteriormente à obtenção como um processo planejado. As melhorias identificadas na análise das necessidades humanas mostraram que os fatores ligados ao relacionamento com clientes, estima e autorealização foram predominantes em relação aos fatores fisiológicos e de segurança. A pesquisa mostrou que os produtores que comercializam sua produção com a DO possuem de fato um maior nível de adoção de inovações tecnológicas comparativamente a produções que não comercializam com o selo de origem. Na esfera social, foram identificadas melhorias decorrentes da DO para os dois estratos de produtores, como a criação da cafeteria Dulcerrado e o aumento no recebimento das visitas às propriedades rurais. / Amid the environment changes in agriculture, in which the production-based approach and costs undergoes changes, new visions are designed to determine the competitiveness and value of agricultural products. These new insights bring values related to social, environmental, management and use of knowledge that provide a favorable environment for the emergence of innovations. These innovations can still be driven by business strategies, such as certifications and registrations, more precisely, the Protected designation of origin (form of Geographical Indication). Thus, this study aimed to analyze the process of innovation (technological and social) for creating value by protected designation of origin in Brazilian coffee production, specifically in the Cerrado Mineiro region, compared to production without origin label. Specifically, it aims to identify: a) the types of technological improvements of product, production process and management carried out by farmers who using PDO registration, compared to users who kept the coffee production without origin label ; b) the sources of information used in this process, in terms of actors and networks; c) the impacts occurring in the social dimension of rural producers (condition factors and social relationships), being able to assess whether they are related to social innovations. To this end, the study of multiple cases was used, and some semistructured interviews were applied with producers who trade with origin label and those who do not trade with origin label, in the Cerrado Mineiro region. The results showed that the producers using the PDO had a more intense pace of technological adoptions compared to the farmers that do not trade with origin label. Regarding the use of information sources, although some producers with PDO occupy a central role in the use and information search, there are production units without the origin label that had higher frequency of source of information use in relation to producers with origin label, despite the slower rate of adoption of innovations. With regard to the impacts on the social dimension, it was analyzed that the improvements occurred as a consequence of securing PDO in the region, and not prior to obtaining as a planned process. The improvements identified in the analysis of human needs showed that factors related to the relationship with customers, esteem and selfrealization were predominant in relation to physiological and safety factors. Research has shown that producers who market their production with the PDO in fact have a higher level of adoption of technological innovations compared to productions that do not trade with origin label. In the social sphere, improvements have been identified arising from the PDO for the two strata of producers, such as the creation of Dulcerrado cafeteria and the increase in the receipt of visits to farms. / PROPG UNESP: 806138/2014

Orientador: Giuliana Aparecida Santini Pigatto / Coorientador: Ana Elisa Bressan Smith Lourenzani / Coorientador: Nelson Russo de Moraes / Banca: Timoteo Ramos Queiroz / Banca: Sandra Mara Schiavi Bankuti / Resumo: Em meio ao ambiente de mudanças na agricultura, no qual a abordagem produtivista e baseada em custos sofre alterações, novas visões são concebidas para determinar a competitividade e valor dos produtos agropecuários. Essas novas visões trazem valores ligados às esferas social, ambiental, gerencial e ao uso do conhecimento que propiciam um ambiente favorável ao surgimento das inovações. Tais inovações podem ainda ser impulsionadas por estratégias de negócios, como as certificações e registros, mais precisamente, as Denominações de Origem (DO -uma forma de Indicação Geográfica). Assim, este trabalho objetivou analisar o processo de inovações (tecnológica e social) para a criação de valor em denominação de origem em cafés no Brasil, especificamente, na região do Cerrado Mineiro, comparativamente à produção sem selo de origem. De modo específico, pretendeu-se identificar: a) os tipos de melhorias tecnológicas de produto, processo de produção e gerenciais realizadas pelos produtores rurais que comercializam com o registro de DO, em relação aos usuários que mantiveram a produção de café sem selo de origem; b) as fontes de informação utilizadas nesse processo, em termos de atores e redes de informação; c) os impactos ocorridos na dimensão social dos produtores rurais (fatores de condição e relação social), podendo-se avaliar se estão relacionadas às inovações sociais. Para tal, foi utilizado o estudo de múltiplos casos, no qual foi aplicada uma entrevista semiestruturada junto aos p... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: Amid the environment changes in agriculture, in which the production-based approach and costs undergoes changes, new visions are designed to determine the competitiveness and value of agricultural products. These new insights bring values related to social, environmental, management and use of knowledge that provide a favorable environment for the emergence of innovations. These innovations can still be driven by business strategies, such as certifications and registrations, more precisely, the Protected designation of origin (form of Geographical Indication). Thus, this study aimed to analyze the process of innovation (technological and social) for creating value by protected designation of origin in Brazilian coffee production, specifically in the Cerrado Mineiro region, compared to production without origin label. Specifically, it aims to identify: a) the types of technological improvements of product, production process and management carried out by farmers who using PDO registration, compared to users who kept the coffee production without origin label ; b) the sources of information used in this process, in terms of actors and networks; c) the impacts occurring in the social dimension of rural producers (condition factors and social relationships), being able to assess whether they are related to social innovations. To this end, the study of multiple cases was used, and some semistructured interviews were applied with producers who trade with origin label and those who ... (Complete abstract click electronic access below) / Mestre

Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2017-04-18T14:34:49Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) DISSERTAÇÃO (2016-JULHO-08)- Íris Calado de Almeida Costa.pdf: 2518431 bytes, checksum: 6384110bbb2517416f1c4abe33c1505b (MD5) / Made available in DSpace on 2017-04-18T14:34:49Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) DISSERTAÇÃO (2016-JULHO-08)- Íris Calado de Almeida Costa.pdf: 2518431 bytes, checksum: 6384110bbb2517416f1c4abe33c1505b (MD5) Previous issue date: 2016-07-08 / A Inovação Social (IS) vem da necessidade em apoiar a sociedade na superação de desafios e oportunidades em diversos âmbitos, gerando valor social e trazendo bem estar para ela. No âmbito da saúde, além dos avanços tecnológicos e racionais que acompanham as inovações específicas desse setor, considera-se necessário um atendimento com integralidade ao ser humano, com valores subjetivos, pautados em ética, respeito e solidariedade na atenção humanizada. Nesse sentido, a Atenção Humanizada ao Recém-Nascido de Baixo Peso – Método Canguru (MC) foi proposta no Brasil pelo Ministério da Saúde, como política de governo em 1999 no Brasil para qualificar as interações sociais no Sistema Único de Saúde (SUS), através da mudança de valores e participação dos pais. Por meio do vínculo afetivo construído e da capacitação dos pais e familiares, todos se tornam emponderados para auxiliar nos cuidados do recém-nascido enfermo, que se beneficia desse vínculo para sua melhor recuperação. Considera-se que a Inovação Social pode emergir Top-down em que os agentes induzem a inovação externamente de “cima para baixo”, por exemplo: política de governo, empresa ou indústria; ou Bottom-up quando emergem de “baixo para cima” pela sociedade civil, indivíduos ou grupos. Assim, as influências Bottom-up podem garantir o sucesso da inovação e a sua replicação em um estágio mais avançado, dependendo do meio local onde está inserido. André e Abreu (2006) nomeiam essas questões locais por Meio Inovador que depende da Diversidade, Tolerância e Participação para se tornar mais ou menos capaz de inovar. O método canguru é alicerçado dentro da Unidade de Terapia Intensiva Neonatal (UTINeo), que é o foco desse estudo. Portanto, é necessário compreender, em um contexto histórico, as características locais do modo como esse método vêm sendo adotado na UTINeo e as influências Bottom-up do meio onde ocorre IS, considerando seus desafios e potencialidades. Trata-se de um estudo de caso, qualitativo, seccional com perspectiva longitudinal nas áreas de administração e saúde. Foi escolhido como local de estudo a UTINeo do Hospital das Clínicas, pertencente a UFPE. Como resultados, infere-se que o Método Canguru é um exemplo de inovação social focado em um processo; compreende-se que existiram e ainda existem muitos desafios a serem superados conforme elencado em todas as fases históricas, ao passo que, também existem muitas potencialidades locais. Como fatores desafiantes citam-se: a rigidez da gestão pública, a falta de preparo e de prioridade dos gestores os quais a maioria não eram especialistas em gestão hospitalar, as deficiências da rede de serviços de saúde pública e a desmotivação dos processos participativos da equipe. Como fatores potenciais, o estímulo a gestão participativa do MC, esteve associado à criatividade, sensibilidade e interação da equipe de saúde, assim como a boa aceitação de novidades externas embasadas cientificamente, a não acomodação da equipe que tende a possuir postura de risco. / The Social Innovation comes from the need to support the society in overcoming challenges and opportunities in several scopes, creating social value and bringing well-being to her. In the health area, in addition to technological advances and rational accompanying specific innovations in this sector, it is considered necessary with a call to integral human being with subjective values, guided by ethics, respect and solidarity in human attention. In this sense, Attention Humanized the Newborn Low Birth Weight - Kangaroo Mother Care was proposed by a government policy in 1999 in Brazil to qualify the social interactions in the Unified Health System, through changing values and parental participation. Through the built bonding and training of parents and relatives, all become empowered to assist the sick newborn care, which benefits from this link to your best recovery. It is considered that the Social Innovation can emerge Top-down in which agents induce innovation outside of "top-down", for example: government policy, business or industry; Bottom-up or when emerging from "the bottom up" by civil society, individuals or groups. So, the bottom-up influences can ensure the success of innovation and its replication in a more advanced stage and cyclical, depending on the local environment in which it operates. André and Abreu (2006) appoint these local issues by Environment Innovator that depends on the diversity, tolerance and participation to become more or less able to innovate. Kangaroo care is rooted in the l Intensive Care Unit which is the focus of this study. Therefore, it is necessary to understand, in a historical context, the local characteristics of how this method have been adopted in the neonatal ICU and bottom-up influences the environment where IS is considering its challenges and potential. This is a case study, qualitative, sectional with longitudinal perspective in the areas of administration and health. It was chosen as the study site to neonatal intensive care Clinical Hospital, owned by Federal University of Pernambuco. As a result, it is inferred that the Kangaroo method is social innovation in such a process; it is understood that there have been and there are still many challenges to be overcome as part listed in all historical phases, whereas there are also many local potential. How challenging factors are cited: the "rigidity” of public administration, the lack of preparation and priority of managers which most were not hospital management experts, the shortcomings of the public health service network and demotivation of participatory processes team. As potential factors cited were the participatory management stimulation of Kangaroo Care, creativity, sensitivity and interaction of the health team, as well as good acceptance of new external science-based, not the staff accommodation which tends to have risk posture.

Submitted by Renata Lopes (renatasil82@gmail.com) on 2017-02-22T19:30:02Z No. of bitstreams: 1 rogeriojoselopesdefreitas.pdf: 1244425 bytes, checksum: 9c1e123cb332c63b256e8d32d460f440 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2017-02-23T12:02:34Z (GMT) No. of bitstreams: 1 rogeriojoselopesdefreitas.pdf: 1244425 bytes, checksum: 9c1e123cb332c63b256e8d32d460f440 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2017-02-23T12:02:50Z (GMT) No. of bitstreams: 1 rogeriojoselopesdefreitas.pdf: 1244425 bytes, checksum: 9c1e123cb332c63b256e8d32d460f440 (MD5) / Made available in DSpace on 2017-02-23T12:02:50Z (GMT). No. of bitstreams: 1 rogeriojoselopesdefreitas.pdf: 1244425 bytes, checksum: 9c1e123cb332c63b256e8d32d460f440 (MD5) Previous issue date: 2007-06-28 / Este trabalho analisa a reforma administrativa empreendida pelo município de Juiz de Fora – MG entre os anos de 2000 a 2004 e o respectivo rebatimento desse processo na área social do município, em especial as mudanças gerenciais ocorridas no campo educacional. O objetivo geral da dissertação é analisar a relação existente entre processos de reformas administrativas e a construção da esfera pública, sob a perspectiva da ampliação e fortalecimento dessa esfera, a partir da implementação de mudanças organizacionais oriundas do debate contemporâneo do tema da reforma de Estado, estabelecendo como plataforma de análise o processo da cidade mineira. Para tal, optou-se por uma pesquisa de abordagem qualitativa cujas estratégias metodológicas foram a análise documental associada a um conjunto de entrevistas com atores que formularam e/ou vivenciaram o processo em questão. A sustentação teórica do trabalho comporá o primeiro capítulo, dedicado à discussão sobre a esfera pública e da teoria de Estado e crise de Estado, em especial os desdobramentos ocorridos nas últimas três décadas. A partir do cenário habermasiano da emergência e transformação da esfera pública, discute-se sua pertinência hodierna como teoria democrática, apontando a necessidade de uma leitura crítica e atualizações, na perspectiva de sua ligação com o tema da gestão pública e a mecanismos de inovação administrativa. O capítulo segundo inicia-se com uma contextualização da reforma de Estado no Brasil e seus desdobramentos na educação nacional, para, em seguida, discorrer sobre a reforma administrativa de Juiz de Fora, com especial ênfase para a educação municipal, fortemente afetada pelo cunho heterodoxo e matricial do processo em questão. A análise empreendida nos conduz ao entendimento de que, embora tenha sido baseada em um construto teórico e jurídico que procurou associar aspectos gerenciais a um processo participativo, o legado da reforma foi mais fortemente sentido no campo normativotécnico, ligado a elementos procedurais responsáveis por aspectos de modernização administrativa, ficando obscurecido sua capacidade de inovação, na medida em que as possibilidades participativas formam perdendo força ao longo da jornada de implementação da reforma. / This study analyses the administrative reform implemented by the city of Juiz de Fora (state of Minas Gerais, Brazil) between 2000 and 2004, and the effects this reform had upon the social sphere of the city, specially the managerial changes that took place in the educational field. Our general aim is to analyze the relationship between the processes of administrative reform and the construction of the public sphere. We focus on the broadening and strengthening of this sphere taking the implementation of organizational changes proceeding from the contemporary debate about the State reform as a starting point. For this purpose, we established as analysis platform the reformation process in Juiz de Fora. Hence, we choose a qualitative research approach whose methodological strategies were the documentary analysis associated with a set of interviews with actors that formulated and/or lived the abovementioned process. The first chapter provides theoretical support for the study, and is dedicated to discussing the public sphere, the Theory of the State and the Crisis of the State, specially the developments during the past three decades. Starting from Habermas' scenario of rise and transformation of the public sphere, we discuss its current pertinence as a democratic theory, pointing to the need for critical reading and updating of its link to the theme of public management and to mechanisms of administrative innovation. The second chapter begins by contextualizing the reform of the State in Brazil and its unfoldings in national education. After this, we consider the administrative reform of Juiz de Fora, highlighting the municipal education, strongly affected by the heterodox and matrix-like character of this process. The analysis we made led to the understanding that, although based on a theoretical and legal construct which tried to associate managerial aspects to a participative process, the reform's legacy was more strongly observed in the techno-normative field, in connection with procedural elements that are responsible for some aspects of administrative modernization; and that the innovation capacity of the administrative reform was obscured, as participative possibilities gradually lost strength during the implementation of the reform.

A presente tese busca analisar iniciativas de inovação social, de três diferentes formatos organizacionais, tendo por referência abordagens da Nova Sociologia Econômica (NSE). Autores dessa corrente teórica, sugerem observar as ações econômicas, a partir de uma reconfiguração dos atores sociais, neste sentido, ampliam a noção da economia para além das questões mercantis e monetárias, considerando tal, como construção social. Esta tese parte da premissa de que a inovação social (IS) surge como resposta aos crescentes desafios socioeconômicos e ambientais, provenientes do modelo econômico global neoliberal, sendo uma iniciativa social tanto no processo como resultado e, portanto, uma inovação alternativa ao atual modelo de desenvolvimento econômico. Para isto, optou-se pela análise de iniciativas socialmente inovadoras, de três diferentes organizações, sendo, o Banco Palmas - um banco comunitário, localizado em Fortaleza (CE), a organização Cidades Sem Fome - uma organização não-governamental, localizada em São Paulo (SP) e o Colab - uma empresa privada, localizada em São Paulo (SP), e com atuação em diferentes estados brasileiros. A pergunta que norteou a pesquisa foi: \"Como ocorre a dinâmica da inovação social e quais são as barreiras e facilitadores deste modelo de inovação\"? Para responder esta pergunta, utilizou-se uma abordagem de pesquisa exploratória, descritivo-qualitativa, a partir de múltiplos casos. Foram utilizadas múltiplas fontes de evidências, tendo-se recorrido, assim, à técnica de triangulação de dados, através de entrevistas semiestruturadas, observação direta e análise documental, bem como à técnica de análise de conteúdo. Os resultados mostraram que a inovação social consiste em uma ação coletiva, configurada por uma lógica participativa e colaborativa, através de uma rede de atores. A partir das iniciativas investigadas e com base nas proposições teóricas da investigação, é possível afirmar que a inovação social tem sido capaz de provocar mudanças no ambiente político-institucional em que está inserida. Têm como um dos principais facilitadores, a participação dos atores sociais - beneficiários - no processo de gestão da solução empreendida, por meio da governança compartilhada. E como uma das principais barreiras, o contexto político-institucional, no aspecto legal. Verificou-se, a partir dos casos analisados, que a inovação é social tanto no processo como no resultado, sendo capaz de gerar e fortalecer novas relações entre os atores, e ainda, contribuir para o empowerment dos beneficiários, considerando-os como co-produtores de tais iniciativas. / The present thesis seeks to analyze initiatives of social innovation, of three different organizational formats, with reference to approaches of the New Economic Sociology (NSE). Authors of this theoretical current, suggest to observe the economic actions, from a reconfiguration of the social actors, in this sense, broaden the notion of the economy beyond the mercantile and monetary questions, considering such, as social construction. This thesis is based on the premise that social innovation (IS) emerges as a response to the growing socioeconomic and environmental challenges arising from the neoliberal global economic model, being a social initiative both in the process and result, and therefore an alternative innovation to the current model of economic development. For this, we opted for the analysis of socially innovative initiatives of three different organizations: Banco Palmas - a community bank, located in Fortaleza (CE), the organization Cidades Sem Fome - a nongovernmental organization located in São Paulo (SP) and Colab - a private company, located in São Paulo (SP), and operating in different Brazilian states. The question that guided the research was: \"How does the dynamics of social innovation occur and what are the barriers and facilitators of this innovation model\"? To answer this question, we used an exploratory, descriptive-qualitative research approach, based on multiple cases. Multiple sources of evidence were used and the data triangulation technique was used, through semi-structured interviews, direct observation and documentary analysis, as well as the technique of content analysis. The results showed that social innovation consists of a collective action, configured by a participatory and collaborative logic, through a network of actors. From the initiatives investigated and based on the theoretical propositions of research, it is possible to affirm that social innovation has been able to bring about changes in the political-institutional environment in which it is inserted. They have as one of the main facilitators, the participation of social actors - beneficiaries - in the process of managing the solution undertaken, through shared governance. And as one of the main barriers, the political-institutional context, in the legal aspect. It was verified, from the analyzed cases, that innovation is social both in the process and in the result, being able to generate and to strengthen new relations between the actors, and also, to contribute to the empowerment of the beneficiaries, considering them as co-producers of such initiatives.

The current global economic system is driving an unsustainable society. The planet has limited resources, and the economic system exists within these limits. To move society towards sustainability, one must consider how to provide necessary services to a growing population while decreasing dependencies on resource consumption. This research aims to show that Collaborative Services offer one solution to communities by providing a platform for sharing and exchange of resources through innovation and participation. Collaborative Services are designed and utilized on a local scale, to meet specific community needs and have been found to provide Social, Natural, Human, Political, Cultural, Built and Financial Community Capital returns on investment. Successful Collaborative Services have certain ‘ingredients’ that guide them which include: leadership and vision, strategies to involve key stakeholders, organizational resilience considerations as well as financial, technical and physical supports for Collaborative Services. This research shows the benefits and ingredients of successful Collaborative Services, in order to promote their emergence and provide support for communities working with Collaborative Services. Using a strategic sustainable development lens this research suggests that Collaborative Services can act as a tool to pull communities towards sustainability.