Ongoing teacher professional development is an essential part of the wellbeing of the schooling system and successful outcomes for students. In the past, teacher professional development has been used to describe an often �top-down� method of training to meet systemic needs while taking little account of teacher's individual needs. This approach often conceptualises the teacher's life as a dichotomy with the personal and the private separated and unrelated. In contrast, teacher professional development in this study is conceptualised as a journey that includes encouraging and discouraging turns. The journey is explored through the experiences of two primary and two secondary drama educators using Hargreaves and Fullan's (1992) organisers: teacher development as knowledge and skill development; teacher development as self understanding and teacher development as ecological change. The study focussed specifically on teachers of drama. Of the four educators two were beginning teachers, one primary and one secondary and two were experienced teachers, one primary and one secondary. The teachers were interviewed over twelve months. Narrative vignettes were developed from the interviews. As the context for these teacher journeys was pivotal, the influences on the teaching of drama in New South Wales were investigated. This included an exploration of the major issues that have influenced the development of drama education both internationally and in Australia. The concluding reflections from this study suggest that there is strong interaction between teachers' personal and professional lives. Teachers' personal circumstances, family histories and schooling backgrounds all have an important influence on their work as teachers. Significantly, issues related to drama education's history and current context reflected these teachers' classroom realities. The teachers argue that they understand their professional development needs best and should have influence and ownership of their own professional development experiences. They found aspects of their tertiary training and teacher induction unsatisfactory. The two beginning teachers in this study struggled to survive the difficulties of their first year and both seriously considered leaving teaching. The teachers describe self understanding through distinct phases of development that are made unique by each teacher's personality and context. The teachers saw subject identity and pedagogy as important to their professional identity. They report that times of crisis often lead to positive changes in their professional development journeys. The ecology for these teachers was made up of several complex issues that are resistant to change and there were a number of impediments reported by the teachers that arise from their teaching ecologies. Two of the teachers have used a change of context to improve their satisfaction and confidence levels. Two teachers described beneficial experiences with supervisors in the school setting. If beneficial ecological change is to occur, education systems must attend to the needs of teachers and provide opportunities to teach unimpeded by systemic obstacles. The study calls for changes in professional development and for the recognition of the multilayered nature of the teachers' journey. The study calls for a reconceptualisation of teacher professional development that recognises each teacher's ecology and self understanding. The renewed impetus for arts education will only be successful if the complexity of the teachers' journey is recognised and systemic obstacles are removed.

Ongoing teacher professional development is an essential part of the wellbeing of the schooling system and successful outcomes for students. In the past, teacher professional development has been used to describe an often �top-down� method of training to meet systemic needs while taking little account of teacher's individual needs. This approach often conceptualises the teacher's life as a dichotomy with the personal and the private separated and unrelated. In contrast, teacher professional development in this study is conceptualised as a journey that includes encouraging and discouraging turns. The journey is explored through the experiences of two primary and two secondary drama educators using Hargreaves and Fullan's (1992) organisers: teacher development as knowledge and skill development; teacher development as self understanding and teacher development as ecological change. The study focussed specifically on teachers of drama. Of the four educators two were beginning teachers, one primary and one secondary and two were experienced teachers, one primary and one secondary. The teachers were interviewed over twelve months. Narrative vignettes were developed from the interviews. As the context for these teacher journeys was pivotal, the influences on the teaching of drama in New South Wales were investigated. This included an exploration of the major issues that have influenced the development of drama education both internationally and in Australia. The concluding reflections from this study suggest that there is strong interaction between teachers' personal and professional lives. Teachers' personal circumstances, family histories and schooling backgrounds all have an important influence on their work as teachers. Significantly, issues related to drama education's history and current context reflected these teachers' classroom realities. The teachers argue that they understand their professional development needs best and should have influence and ownership of their own professional development experiences. They found aspects of their tertiary training and teacher induction unsatisfactory. The two beginning teachers in this study struggled to survive the difficulties of their first year and both seriously considered leaving teaching. The teachers describe self understanding through distinct phases of development that are made unique by each teacher's personality and context. The teachers saw subject identity and pedagogy as important to their professional identity. They report that times of crisis often lead to positive changes in their professional development journeys. The ecology for these teachers was made up of several complex issues that are resistant to change and there were a number of impediments reported by the teachers that arise from their teaching ecologies. Two of the teachers have used a change of context to improve their satisfaction and confidence levels. Two teachers described beneficial experiences with supervisors in the school setting. If beneficial ecological change is to occur, education systems must attend to the needs of teachers and provide opportunities to teach unimpeded by systemic obstacles. The study calls for changes in professional development and for the recognition of the multilayered nature of the teachers' journey. The study calls for a reconceptualisation of teacher professional development that recognises each teacher's ecology and self understanding. The renewed impetus for arts education will only be successful if the complexity of the teachers' journey is recognised and systemic obstacles are removed.

Made available in DSpace on 2016-04-25T20:19:58Z (GMT). No. of bitstreams: 1 Rosalia Monteiro Mota.pdf: 1248482 bytes, checksum: 2fdd022ff3d7fa729d50e2b06cd7d10b (MD5) Previous issue date: 2010-11-12 / The focus of this Dissertation is the teaching profession and the relationship between this activity and the teachers health. As the picture that emerges is complex, it would also be impossible or fallacious to draw a generalized picture of the teachers profile, their teaching profession and their working condition. For this, we decided to realize a study case anchored in a qualitative research, by choosing The Federal Center of Technological Education of Minas Gerais CEFET-MG, Campus I from Belo Horizonte, as the locus of this research. This choice seemed to be strategic as the Institution offers mid-level professional, undergraduate and graduate courses. Therefore, as a large teaching staff is presented, the teachers profile is diversified as to the graduation and training area, the performance area, the working time, the teaching time and the working conditions in the Institution, among others. Our target was to verify which are the impacts of the working conditions at CEFET-MG on the teachers health. For this research, the semi-structured interview and the document analysis were used. Teachers who are part of the permanent staff in full-time basis, from different areas and disciplines and with variable time teaching, were interviewed. Besides, teachers who work as coordinators and as Medical Dental professionals were also interviewed and relevant documents were consulted. The literature review has shown a growing interest, although by sector, on issues involving the teaching profession. Our research revealed that there are teachers involved in the classroom teaching and in research projects, with a high degree of qualification, who are pleased with their professional choice and willing to remain in that condition. However, reports from teachers, in comparison to the interviews held in the Medical Dental Department of the Institution, show signs of wear and illness, especially due to the current conditions surrounding the organizational structure and the increasing of labor demands, to which they need to adapt. The literature on teaching in general shows the same signs of wear and illness. In the case of the Institution studied in this Dissertation, wear and professional valorization alternate in the same narratives, revealing the involvement of teachers and that enable us to suggest some debates and the implementation of policies for short, medium and long term in order to enhance the teacher headcount. We believe that the Institution has both potential and human resources to invest in the enhancement of the teachers health in all its dimensions / O foco desta dissertação é o trabalho docente e a relação entre essa atividade e a saúde dos professores. Como o quadro que aí se delineia é complexo, e seria também impossível, ou falacioso traçar um quadro generalizado do perfil e do trabalho docente e suas condições, optamos, por realizar um estudo de caso ancorado em pesquisa qualitativa, tomando o campus I de Belo Horizonte do Centro Federal de Educação Tecnológica de Minas Gerais como o locus da investigação. Esta escolha se mostrou bastante estratégica dado que aquela Instituição reúne cursos tanto de nível médio profissionalizantes, quanto de graduação e de pós-graduação, apresentando, por isso, um amplo quadro docente; o perfil dos seus professores é bastante diversificado quanto à formação, áreas de atuação, tempo de atuação na Instituição, tempo de atuação no magistério, condições de trabalho, entre outros aspectos. Nosso objetivo foi o de verificar quais são os impactos das condições de trabalho, no CEFETMG, sobre a saúde docente. Para realização desta pesquisa, utilizamos a técnica de entrevista semi-estruturada e análise de documentos. Foram entrevistados docentes que fazem parte do quadro permanente em Regime de Dedicação Exclusiva, de diferentes áreas e disciplinas e com tempo variável de magistério. Foram realizadas, igualmente, entrevistas com professores em cargos de coordenação e profissionais do setor Médico-Odontológico; também foram consultados documentos pertinentes ao tema. O levantamento bibliográfico mostrou um interesse crescente, embora bastante setorizado, sobre as questões que envolvem o trabalho docente. A nossa pesquisa revelou a existência de professores envolvidos com o trabalho em sala de aula e em projetos de pesquisa, com alto grau de qualificação, satisfeitos com a escolha da profissão e dispostos a permanecerem nessa condição. Contudo, os relatos dos docentes, cotejados com as entrevistas realizadas no Setor Médico-Odontológico da Instituição, revelam sinais de desgaste e adoecimento, sobretudo pelas condições atuais que envolvem a estrutura organizacional e as exigências laborais crescentes às quais precisam se adequar. A literatura relativa ao trabalho docente em geral, aponta os mesmos sinais de desgaste e adoecimento. No caso da Instituição estudada nesta Dissertação, desgaste e valorização da profissão se alternam nos mesmos depoimentos, revelando o envolvimento dos professores, o que permite sugerir a promoção de discussões e a implementação de políticas de curto, médio e longo prazo com o objetivo de valorizar o quadro funcional docente. Acreditamos que a Instituição tenha potencial e recursos humanos para investir na valorização da saúde docente em todas as suas dimensões

Made available in DSpace on 2016-04-26T14:52:47Z (GMT). No. of bitstreams: 1 Rosalia Monteiro Mota.pdf: 1248482 bytes, checksum: 2fdd022ff3d7fa729d50e2b06cd7d10b (MD5) Previous issue date: 2010-11-12 / The focus of this Dissertation is the teaching profession and the relationship between this activity and the teachers health. As the picture that emerges is complex, it would also be impossible or fallacious to draw a generalized picture of the teachers profile, their teaching profession and their working condition. For this, we decided to realize a study case anchored in a qualitative research, by choosing The Federal Center of Technological Education of Minas Gerais CEFET-MG, Campus I from Belo Horizonte, as the locus of this research. This choice seemed to be strategic as the Institution offers mid-level professional, undergraduate and graduate courses. Therefore, as a large teaching staff is presented, the teachers profile is diversified as to the graduation and training area, the performance area, the working time, the teaching time and the working conditions in the Institution, among others. Our target was to verify which are the impacts of the working conditions at CEFET-MG on the teachers health. For this research, the semi-structured interview and the document analysis were used. Teachers who are part of the permanent staff in full-time basis, from different areas and disciplines and with variable time teaching, were interviewed. Besides, teachers who work as coordinators and as Medical Dental professionals were also interviewed and relevant documents were consulted. The literature review has shown a growing interest, although by sector, on issues involving the teaching profession. Our research revealed that there are teachers involved in the classroom teaching and in research projects, with a high degree of qualification, who are pleased with their professional choice and willing to remain in that condition. However, reports from teachers, in comparison to the interviews held in the Medical Dental Department of the Institution, show signs of wear and illness, especially due to the current conditions surrounding the organizational structure and the increasing of labor demands, to which they need to adapt. The literature on teaching in general shows the same signs of wear and illness. In the case of the Institution studied in this Dissertation, wear and professional valorization alternate in the same narratives, revealing the involvement of teachers and that enable us to suggest some debates and the implementation of policies for short, medium and long term in order to enhance the teacher headcount. We believe that the Institution has both potential and human resources to invest in the enhancement of the teachers health in all its dimensions / O foco desta dissertação é o trabalho docente e a relação entre essa atividade e a saúde dos professores. Como o quadro que aí se delineia é complexo, e seria também impossível, ou falacioso traçar um quadro generalizado do perfil e do trabalho docente e suas condições, optamos, por realizar um estudo de caso ancorado em pesquisa qualitativa, tomando o campus I de Belo Horizonte do Centro Federal de Educação Tecnológica de Minas Gerais como o locus da investigação. Esta escolha se mostrou bastante estratégica dado que aquela Instituição reúne cursos tanto de nível médio profissionalizantes, quanto de graduação e de pós-graduação, apresentando, por isso, um amplo quadro docente; o perfil dos seus professores é bastante diversificado quanto à formação, áreas de atuação, tempo de atuação na Instituição, tempo de atuação no magistério, condições de trabalho, entre outros aspectos. Nosso objetivo foi o de verificar quais são os impactos das condições de trabalho, no CEFETMG, sobre a saúde docente. Para realização desta pesquisa, utilizamos a técnica de entrevista semi-estruturada e análise de documentos. Foram entrevistados docentes que fazem parte do quadro permanente em Regime de Dedicação Exclusiva, de diferentes áreas e disciplinas e com tempo variável de magistério. Foram realizadas, igualmente, entrevistas com professores em cargos de coordenação e profissionais do setor Médico-Odontológico; também foram consultados documentos pertinentes ao tema. O levantamento bibliográfico mostrou um interesse crescente, embora bastante setorizado, sobre as questões que envolvem o trabalho docente. A nossa pesquisa revelou a existência de professores envolvidos com o trabalho em sala de aula e em projetos de pesquisa, com alto grau de qualificação, satisfeitos com a escolha da profissão e dispostos a permanecerem nessa condição. Contudo, os relatos dos docentes, cotejados com as entrevistas realizadas no Setor Médico-Odontológico da Instituição, revelam sinais de desgaste e adoecimento, sobretudo pelas condições atuais que envolvem a estrutura organizacional e as exigências laborais crescentes às quais precisam se adequar. A literatura relativa ao trabalho docente em geral, aponta os mesmos sinais de desgaste e adoecimento. No caso da Instituição estudada nesta Dissertação, desgaste e valorização da profissão se alternam nos mesmos depoimentos, revelando o envolvimento dos professores, o que permite sugerir a promoção de discussões e a implementação de políticas de curto, médio e longo prazo com o objetivo de valorizar o quadro funcional docente. Acreditamos que a Instituição tenha potencial e recursos humanos para investir na valorização da saúde docente em todas as suas dimensões

This thesis researched what characteristics of a training course influenced participants’ professional practice. The training this study evaluated was MarylandOnline’s Certificate for Online Adjunct Teaching (COAT) course. The COAT project began in 2008 when instructional designers from various higher education institutions collaborated on developing training for instructors who were making the transition to online teaching. Using a design-based research methodological approach within an interpretivist research paradigm, this study used mixed methods data collection tools and grounded theory data analysis techniques to evaluate whether the COAT course effectively helped the target audience of higher education adjunct faculty make the transition to online teaching. This study found that not only adjuncts with no online teaching experience, but also experienced online instructors, full-time faculty, and nonteaching professionals completed the COAT course. Research participants identified that the experience of being situated as students in an authentic online course focused on online teaching and learning influenced their later online teaching, campus-based teaching, and nonteaching professional practice. Focus group participants cocreated an observation protocol that was applied to archived courses taught by COAT alumni, and it was found that instructors, as reflective practitioners, took from their COAT experience instructional approaches and competencies that were appropriate for their specific teaching situations. Although limited to a particular context, the original contribution to scholarship of this study was the articulation of design principles and a conceptual framework that may be useful to researchers and practitioners working in the area of online instructor training. / 2013, 04

Made available in DSpace on 2016-04-28T20:57:48Z (GMT). No. of bitstreams: 1 Victor Manuel dos Reis Borges Fortes.pdf: 1489843 bytes, checksum: d19023435697e03c239d5079015b0ed7 (MD5) Previous issue date: 2008-12-01 / Conselho Nacional de Desenvolvimento Científico e Tecnológico / The objective of this thesis is to understand the identity constitution process of the high school teacher, in Cape Verde, in the social and work relations, and to build, with a prospective scientific material, a legacy to the Cape Verdean literature, for future investigations about the matter. Articulating the social-historical approach elaborated by Vigotski and some more of his followers and the identity theory elaborated by Ciampa, as well as the recourse to several other authors linked to the study of the professors identity and professional character, it is made an analysis of the narratives built in semi-structured interviews with eight teachers chosen from Liceu Amílcar Cabral, in Santa Catarina, Cape Verde. The categories of identity, activity, conscientiousness, meaning and sense and the concept of teaching professional character appear as guidelines for the constitution of an unique and concrete subject that, at the same time, materializes the universal. The theoretical-empirical analysis based on said reference explains that the identity is an unfinished process of continuity, breach and overcoming of the constitution of a subject in his biographic and social relationships, mediated by the meanings and senses he assigned to himself, to his being and action and his place in the world. The interviewed teachers show to be prepared, actuating, critic and with collectivism and humanism sense. They build an identity responsible for their overcoming and promotion, which articulates several phases and circumstances of the life: family, education, emigration, formation, professional exercise of the teaching and social life. It is considered that the objectives proposed in this study were fully achieved, being however opened to different possibilities of interpretation and conclusions, since the identity is a constant process and movement, without absolute results. The theoretical and social relevance of this work may be in the way as the different approaches, categories and concepts were articulated, and in the filling-up of a significant void in the Cape Verdean literature / O objectivo desta tese é compreender o processo de constituição da identidade do professor do ensino secundário, em Cabo Verde, nas relações sociais e de trabalho e contribuir, com um potencial material científico, legado à literatura caboverdiana, para investigações futuras sobre a questão. Articulando a abordagem sócio-histórica elaborada por Vigotski e mais alguns dos seus seguidores e a teoria de identidade elaborada por Ciampa, bem como o recurso a vários outros autores ligados ao estudo da identidade e da profissionalidade docente, faz-se uma análise das narrativas construídas em entrevistas semi-estruturadas com oito professores seleccionados do Liceu Amílcar Cabral, em Santa Catarina, Cabo Verde. As categorias identidade, actividade, consciência, significado e sentido e o conceito de profissionalidade docente surgem como eixos norteadores da constituição de um sujeito singular e concreto que, ao mesmo tempo, materializa o universal. A análise teórico-empírica baseada no referencial mencionado elucida que a identidade é um processo inacabado de continuidade, ruptura e superação da constituição de um sujeito nas suas relações biográficas e relacionais, mediadas pelos significados e sentidos que ele atribui a si, ao seu ser e agir e ao seu lugar no mundo. Os professores pesquisados demonstram ser preparados, actuantes, críticos e com senso de colectivismo e humanismo. Constroem uma identidade responsável pela sua superação e promoção, que articula diversas fases e circunstâncias da vida: família, escolarização, emigração, formação, exercício profissional docente e vida social. Considera-se que os objectivos propostos neste estudo foram amplamente alcançados, ficando, todavia, abertos a diferentes possibilidades de interpretação e conclusões, visto que a identidade é um processo e movimento constante, sem resultados absolutos. A relevância teórica e social deste trabalho pode residir na forma como foram articuladas diferentes abordagens, categorias e conceitos, e no preenchimento de um espaço significativo na literatura caboverdiana

Linha de pesquisa: Curr?culos, Avalia??o, Pr?ticas Pedag?gicas e Forma??o de Professores. / Na Capa, Folha de Rosto e Ficha Catalogr?fica do trabalho, constam o t?tulo: "Um estudo da identidade docente de licenciandos em Matem?tica da Unimontes". / Submitted by Jos? Henrique Henrique (jose.neves@ufvjm.edu.br) on 2018-07-23T22:28:07Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) marineide_almeida_rocha.pdf: 1622461 bytes, checksum: 5dafcb0275c404ba24bdcf413885c35f (MD5) / Approved for entry into archive by Rodrigo Martins Cruz (rodrigo.cruz@ufvjm.edu.br) on 2018-10-04T19:19:01Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) marineide_almeida_rocha.pdf: 1622461 bytes, checksum: 5dafcb0275c404ba24bdcf413885c35f (MD5) / Made available in DSpace on 2018-10-04T19:19:01Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) marineide_almeida_rocha.pdf: 1622461 bytes, checksum: 5dafcb0275c404ba24bdcf413885c35f (MD5) Previous issue date: 2017 / As quest?es que envolvem a profiss?o docente t?m se tornado cada vez mais presentes nos debates e f?runs educacionais, no cen?rio nacional e internacional, dada a necessidade de melhoria na qualidade do ensino, o que requer bons professores. Diante de reflex?es e de questionamentos sobre o tipo de forma??o adequada para o futuro professor, mediante a complexidade do trabalho docente na contemporaneidade, ? que surgiu o interesse pelo presente trabalho. O objetivo geral desta investiga??o foi desvelar ind?cios de constitui??o da identidade docente de licenciandos do Curso de Licenciatura em Matem?tica da Universidade Estadual de Montes Claros (Unimontes/Campus Montes Claros), tendo como objetivos espec?ficos: a) evidenciar as marcas de trajet?rias de forma??o e ind?cios de constitui??o de identidade profissional docente apresentados pelos sujeitos em forma??o em suas hist?rias de vida; e b) identificar os aspectos que os mesmos explicitam serem fundamentais para a forma??o docente, a partir das experi?ncias de forma??o proporcionadas pelo curso de Licenciatura em Matem?tica da Unimontes. O estudo utilizou como instrumento de produ??o e an?lise de dados as hist?rias de vida de oito licenciandos em Matem?tica da Unimontes, as quais foram obtidas por meio de memoriais de forma??o e complementadas por entrevistas semiestruturadas. Os dados analisados foram organizados em duas categorias: a) trajet?ria de forma??o anterior ao ingresso na licenciatura e b) trajet?ria de forma??o na licenciatura. Os dados evidenciam que o processo de constitui??o da identidade docente sofre influ?ncias m?ltiplas, que se inter-relacionam e apresentam-se de diversas formas, como elementos de uma hist?ria de vida, como acontecimentos ao longo de um percurso de vida e que configuram a representa??o que o professor tem de si pr?prio e de sua profiss?o. / Disserta??o (Mestrado Profissional) ? Programa de P?s-Gradua??o em Educa??o, Universidade Federal dos Vales do Jequitinhonha e Mucuri, 2017. / Considering the need to improve teaching quality, which requires good teachers, the issues related to teaching profession have become increasingly present at educational debates and forums in the national and international scenarios. In face of the reflections and questions about the appropriate education for the future teacher, through the complexity of the contemporary teaching work, the interest for this research theme has arisen. The aim of the investigation was to analyze the identity evidence of the undergraduate teaching students from the Prospective Mathematics Teacher Education Course offered by the Universidade Federal de Montes Claros (Unimontes) at Montes Claros Campus. The specific aims were: a) to highlight the evidence of the constitution of the teaching professional identity presented by the subjects in their life histories, and b) to identify the aspects that these subjects make explicit as being are fundamental for teacher education, based on the education experiences provided by the curricular proposal of the course Teaching mathematics education of the Unimontes. The study used as an instrumento of production and data analysys of life histories of eight Mathematics graduates, which were obtained through education memorial and complemented by semi structured interviews. Data analyzes were organized into two categories: a) trajectory of prior prospective teacher education and b) trajectory of the prospective teacher education. The data show that the process of constitution of the teacher identity suffers multiple influences, which are interrelated and presented in different ways, such as elements of a life history, as events along a life course and that configure the representation that the teacher has of himself and his profession.

No description available.

Esta dissertação insere-se no contexto de estudos do inglês como língua franca para negócios, em um cenário de expansão da comunicação internacional com o aumento do acesso à Internet e às suas ferramentas (LOUHIALA-SALMINEN & KANKAANRANTA, 2009). No Brasil, grande parte dos estudos na área de inglês para negócios é realizada sob a ótica da Abordagem Instrumental, com enfoque na elaboração de cursos de inglês para fins profissionais e na criação de material didático. Poucas contribuições foram encontradas sobre a escrita em inglês, parte integrante da comunicação corporativa que nos permite compreender como os indivíduos e instituições se organizam (BAZERMAN, 2005). Desta forma, com o intuito de contribuir para uma melhor compreensão sobre a realidade de uso da escrita corporativa em inglês no Brasil, esta pesquisa realizou um estudo de caso sobre o uso de e-mails em uma empresa brasileira de pequeno porte que oferece serviços de TI. A fundamentação teórica deste trabalho englobou conceitos da Teoria da Atividade Sócio-Histórico-Cultural (VYGOTSKY, 1996; LEONTIEV, 1981; ENGESTROM, 1987) e o conceito de gênero textual como ação social da Escola Nova Retórica (BAZERMAN, 2005). Como metodologia de coleta, foi solicitado o acesso à comunicação escrita em inglês por e-mail em dois projetos realizados pela consultoria de TI. Para proceder à análise dos dados coletados, utilizei os conceitos de atividade e contradições (ENGESTROM, 1987) e de gênero textual (BAZERMAN, 2005). Para a análise de questões de pragmática intercultural que surgiram no decorrer da pesquisa, foi utilizado o conceito de ato de fala (SEARLE, 1989) e a teoria da polidez (BROWN & LEVINSON, 1978; BLUM-KULKA & OLSHTAIN, 1984). A partir da análise da comunicação escrita por e-mail, foram realizadas entrevistas com participantes com o intuito de preencher lacunas encontradas. Os resultados deste trabalho indicaram evidências sobre (1) a relação instrumental entre a atividade de comunicação escrita e a atividade de consultoria de TI, sendo a primeira imprescindível para a segunda; (2) a necessidade de conhecimento de pragmática intercultural por parte dos integrantes para a redação de e-mails em um contexto multicultural; e (3) a caracterização do e-mail como suporte por meio do qual circulam diversos gêneros textuais. O estudo aponta para a necessidade de maior investigação sobre o ensino de pragmática intercultural em cursos de inglês para negócios, de forma a capacitar o mundo corporativo para enfrentar a cada vez mais frequente comunicação intercultural. Além disso, este trabalho busca refletir sobre o que é e-mail e como profissionais de negócios que interagem com o uso dessa ferramenta se comportam / In the Information Age (BRANDT, 2005), English is considered to be the lingua franca for corporate communication. Its use has become more frequent in companies due to the growth of international communication and the expansion of access to the Internet and its tools (LOUHIALA-SALMINEN & KANKAANRANTA, 2009). In Brazil, most studies in the field, developed through the widely recognized ESP (English for Specific Purposes) perspective, have been restricted to investigating the design of English language courses and material. Few contributions have been dedicated to the study of English writing, which plays a central role in corporate communication and allows the understanding of how individuals and institutions are organized (BAZERMAN, 2005). Thus, aiming at contributing to a better view of the reality of corporate writing in English in Brazil, the present research has developed a case study on e-mail use in a small Brazilian Information Technology company. As a theoretical framework, this research has adopted the Cultural-Historical Activity Theory approach (VYGOTSKY, 1996; LEONTIEV, 1981; ENGESTROM, 1987) as well as the New Rhetorics concept of genre as a social action (BAZERMAN, 2005). For data collection, the technology consultancy company granted access to the written communication exchanged in English by e-mail in two different projects. In order to proceed with the analysis of the collected data, the concepts of activity and contradiction (ENGESTROM, 1987) as well as writing genre (BAZERMAN, 2005) were used. To further investigate intercultural pragmatics issues raised during analysis, this study relied on the concept of speech act (SEARLE, 1989) and politeness theory (BROWN & LEVINSON, 1978; BLUM-KULKA & OLSHTAIN, 1984). Questions raised during the written communication analysis were answered through interviews with participants in the projects. Our findings revealed that (1) the written communication activity is part of the technology consultancy activity, playing the role of a tool which is used by the participants towards the realization of the object; (2) that the lack of intercultural pragmatics knowledge by the e-mail writers became a barrier in a context of multicultural communication and also that (3) e-mails can be considered vehicles through which several different writing genres can be delivered, contradicting the idea that e-mail is a writing genre itself. This study suggests the need of further investigation on the teaching of cultural pragmatics in business English courses in order to enable participants in the corporate world to face the increasingly frequent intercultural communication. In addition, this research attempts to reflect on what e-mail is and also on how language is used in it in a business scenario

Made available in DSpace on 2016-07-27T13:53:57Z (GMT). No. of bitstreams: 1 Esmeraldina Maria dos Santos.pdf: 5852327 bytes, checksum: 275f3c48b0852d1213acef979ddd69c5 (MD5) Previous issue date: 2007-10-01 / This research of the qualitative type entitled The knowledge of the teachers from the second segment of the basic education of the education of adolescents, young and adults investigated the knowledge of the teachers of the second segment of the basic education of the Eaja. These teachers the subjects of the research - had been located in the RME. It based itself theoretically on the studies of some authors, among which they can be detached Chaui (1996.2001, 2003, 2006); Miranda (1997, 2004, 2005); Gramsci (2004); Rabbit (1994, 1998, 2003, 2004, 2006); Arroyo (2000) and others. It had as study object to investigate the knowledge that is present in the teachers performance of Eaja who teach to 5° the 8° series of nocturnal basic education. The changes in the contemporary society provoked by the economic, social and political transformations have significantly affected the education and in this field, the formation of the teacjers for basic education and, also, for the Eaja. This process directs the formation of educators and learners for the narrow marketing, predominant vision in the globalized world, undeserving all the knowledge that does not possess immediate application, influencing of negative form the quality of education, in special, of the education directed for the Eaja that is constituted basically of manual worker or dismissed workers. This inquiry inquired: What challenges the teachers face to deal with the existing tension between education and learning? How they deal with these challenges? What knowledge is present in their practices? How had they been appropriated? The supposed continued formation has contributed to redimension the knowledge of these teachers? Searching to answer these investigations, it argued - with some authors the difference between common sense and systemizes knowledge and the paper of the university in the production of the knowledge, searching theoretical elements that could base the agreement of the ultimate issue of this research. On the basis of Machado (1997, 2001), Ribeiro (1999), Lopes (2006), Nogueira(2005) and others, had argued it question of the specificity of knowing of the teachers of the Eaja and its implications to the knowledge of the teachers in general, establishing relations with the systemize knowledge and the common sense in the formation and performance of the of Eaja of SME of Goiânia. The analysis made possible the apprehension of the passage formed of knowledge of the investigated subjects and of its implications in the practice one of Eaja. By means of its speeches it was possible to understand that the challenges of the teaching work go beyond the field of the formation, and that in the search to take care of to the specificity, the teacher works with the learners of Eaja the knowledge searched in the reality of the pupil. / Esta pesquisa do tipo qualitativa, intitulada: Os saberes dos professores do segundo segmento do ensino fundamental da educação de adolescentes, jovens e adultos investigou os saberes dos professores do segundo segmento do ensino fundamental da Eaja. Esses professores - sujeitos da pesquisa - foram localizados na RME. Ela se fundamentou teoricamente nos estudos de alguns autores, entre os quais podem ser destacados: Chauí (1996, 2001, 2003, 2006); Miranda (1997, 2004, 2005,); Gramsci (2004); Coelho (1994, 1998, 2003, 2004, 2006,); Arroyo (2000) e outros. Teve como objeto de estudo investigar os saberes que permeiam as práticas dos professores de Eaja que atuam de 5ª a 8ª séries do ensino fundamental noturno. As mudanças ocorridas na sociedade contemporânea provocadas pelas transformações econômicas, políticas e sociais tem afetado significativamente a educação e nesse campo, a formação de professores para educação básica e, também, para a Eaja. Esse processo direciona a formação de educadores e educandos para a estreita visão mercadológica, predominante no mundo globalizado, desmerecendo todo conhecimento que não possua aplicação imediata, influenciando de forma negativa a qualidade do ensino, em especial, do ensino direcionado para a Eaja constituída basicamente de trabalhadores ou desempregados. Esta investigação indagou: que desafios os professores enfrentam para lidar com a tensão existente entre ensino e aprendizagem? Como eles lidam com esses desafios? Que saberes permeiam suas práticas? Como foram apropriados? A suposta formação continuada tem contribuído para redimensionar os saberes destes professores? Buscando responder essas indagações, discutiu-se com alguns autores a diferença entre senso comum e conhecimento sistematizado e o papel da universidade na produção do conhecimento, buscando elementos teóricos que pudessem fundamentar o entendimento da questão principal desta pesquisa. Com base em Machado (1997, 2001), Ribeiro (1999), Lopes (2006), Nogueira (2005) e outros, discutiram-se a questão da especificidade dos saberes dos professores da Eaja e suas implicações com os saberes docentes, estabelecendo relações com o conhecimento sistematizado e o senso comum na formação e atuação do professor da Eaja da SME de Goiânia. A análise realizada possibilitou a apreensão do percurso formativo dos saberes dos sujeitos investigados e de suas implicações na prática da Eaja. Por meio de seus discursos foi possível entender que os desafios do trabalho docente extrapolam o campo da formação, e que na busca de atender a especificidade o professor trabalha com os educandos da Eaja os conhecimentos buscados na realidade do aluno.