A prevention-oriented telephone line intended as an intervention program for latchkey children was studied to determine its impact on the self-esteem, anxiety level, and in-school and at-home behavior of these children.

The topic of this work is the administration of medicine following a face-to-face and telephone madication-related orders at hospitals. The methods used in the theoretic part of this work included both discussions with representatives of health care providers and the analysis of documents. Based on the description and analysis of the set-up of verbal madication-related orders as featured in the accreditation standards of four healthcare accreditation organisations and internal rules of five hospitals, the author of this work seeks to identify any possible risk elements of verbal orders, and to propose ways how to modify such parts of standards and rules so as to make the verbal ordination less risky. Whether or not the verbal medication-related orders at hospitals is a lege artis procedur depends first of all on the situation in which the verbal order is issued, on the authorization or qualifications of health employees who are involved in the implementation of such verbal order, and on the strict observance of procedures concerning the communication (including its recording into the medical documentation). Although verbal madication-related order represents risk arising from the ordinance's communication, forensic, or specialist consequence, no greater attention has been paid to them so far. There...

by Lam Lai-Wah. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references (leaves 77-78). / ABSTRACT --- p.ii / TABLE OF CONTENT --- p.iv / LIST OF ILLUSTRATIONS --- p.vi / LIST OF TABLES --- p.vii / ACKNOWLEDGMENT --- p.viii / Chapter I. --- INTRODUCTION --- p.1 / What is CT-2? --- p.2 / Chapter II. --- RESEARCH METHODOLOGY --- p.3 / Problem Statement --- p.3 / Research Objectives --- p.3 / Research Methodology --- p.4 / Sampling Plan --- p.5 / Chapter III. --- INDUSTRY ANALYSIS --- p.8 / CT-2 Industry --- p.10 / Paging Industry --- p.14 / Mobile Phone Industry --- p.19 / Chapter IV. --- RESEARCH FINDINGS / Analysis of Research Findings --- p.24 / Consumers' Knowledge of CT-2 --- p.24 / Corporate Image --- p.35 / Customer Loyalty --- p.36 / Consumers' Purchase Decision --- p.38 / Pricing Information --- p.42 / Characteristics of those respondents who want to buy CT-2 --- p.44 / Chapter V. --- SWOT ANALYSIS / SWOT Analysis --- p.51 / Competitor Analysis --- p.57 / Chapter VI. --- RECOMMENDATION / Marketing Strategies and implementation plan for Hutchison --- p.66 / Conclusion --- p.76 / BIBLIOGRAPHY --- p.77 / APPENDIX --- p.82

School of Medical Practice and Population Health. CD contains supplementary materials. Includes bibliographical references (leaves 266-318)

published_or_final_version / Language Studies / Master / Master of Arts

Using the tools of structural and network analysis developed by Ronald R. Burt and others, this study investigated the communication patterns among corporate officers of American Telephone and Telegraph Corporation (A.T. & T.) and United Telecommunications Corporation (Sprint). Data on contacts, efficiency, network density, and constraint indicate that opportunities for power and constraint have remained relatively stable at United Telecommunications between 1980 and 1990. A. A.T. & T., on the other hand, was more affected by the drastic changes in the telecommunication industry. The span of A.T. & T. has grown smaller and the potential for constraining relations among A. T. & T. and financial institutions has increased during the period 1980 and 1990.

Thesis (MComm (Business Management))--Stellenbosch University, 2008. / Measuring advertising effectiveness has become an increasingly important issue due to the substantial sums of money invested in the advertising industry. The purpose of this research was to design an Advertising Balanced Scorecard (ABSC), which is an adaptation to the advertising field of the managerial Balanced Scorecard (BSC). The ABSC was developed to identify a balanced pattern between the perspectives leading to effectiveness, namely strategy, execution, media and creative, in order to measure and control advertising effectiveness. This study reviews the South African mobile communication industry and Vodacom in particular. It examines Vodacom’s successful marketing and advertising strategy with a special attention given to iconic advertising by the use of a character such as Maurice the meerkat. After investigating the elements of Vodacom’s award winning advertisements, a balance between strategy, execution, media and creative could not be isolated systematically. However, when fewer perspectives were involved balance could be reached. The results therefore confirm the complexity of advertising effectiveness measurement and indicate that measurement of advertising effectiveness is possible when focus is placed on fewer perspectives.

Thesis (MScEng (Electrical and Electronic Engineering))--University of Stellenbosch, 2005. / Automatic speech recognition (ASR) systems are an attractive means for companies to deliver value added services with which to improve customer satisfaction. Such ASR systems require a telephony interface to connect the speech recognition application to the telephone system. Commercially available telephony interfaces are usually operating system specific, and therefore hardware device driver issues complicate the development of software applications for different platforms that require telephony access. The drivers and application programming interface (API) for telephony interfaces are often available only for the Microsoft Windows operating systems. This poses a problem, as many of the software tools used for speech recognition research and development operate only on Linux-based computers. These interfaces are also typically in PCI/ISA card format, which hinders physical portability of the device to another computer. A simple, cheaper and easier to use USB telephony interface device, offering cross-platform portability, was developed and presented, together with the necessary API.

Applications of Telehealth in the practice, upgrading of knowledge, and communication of physicians with their colleagues and patients in Canada was explored in this study. The research used exploratory-grounded theory to investigate the opinions of practicing clinicians regarding the use of Telehealth. The study involved conducting semi-structured interviews with physicians who were using or might in the future use Telehealth in their practice. This study was designed to assess the major advantages and shortcomings that Telehealth has to offer in the field of medicine. The research found that clinicians predominantly had a very positive view of Telehealth, although some minor concerns were expressed with respect to the use of Telehealth in private offices and the home (rather than in the hospital). The data indicated that Telehealth can improve overall patient care by bettering the speed and accuracy of communication and diagnosis and the subsequent treatment of patients, saving physicians and patients time and money, reducing waiting lists, aiding the environment, reducing emergency visits and hospitalizations, addressing shortages of physicians (particularly in rural areas), increasing access to specialists, and enabling convenient distance education. These are just some of the many benefits of Telehealth which outweigh its disadvantages. This study also was designed to extract clinicians’ opinions on avenues for improving Telehealth, which thus led to implications for future research. Barriers to the use of Telehealth were found to include concerns about security and IT support, lack of public knowledge of Telehealth’s existence, and installation and maintenance costs for the necessary equipment in the private sector. The study suggests that Telehealth will become more widely available and accessible to the general public. The study also proposes that, through increased governmental support and funding, Telehealth should be advertised and promoted, researched in more depth (in part, to discourage misconceptions regarding Telehealth), collaborated on by stakeholders, and expanded. / Graduate

This thesis examines how tourism affects conditions for young adults in rural areas. Such a study lies at the intersection of research about tourism impacts, adult transition, and rural areas. The aim is to examine how largescale tourism affects the opportunities for young adults living in rural areas; their perception of place and the perceived opportunities and obstacles that tourism provides. The thesis utilizes a mixed method approach. A quantitative study based on micro-data on individuals identifies the patterns and magnitudes of the mechanisms by which tourism affects population change among young adults. Interview methods are used in the case study area, Sälen, to investigate these mechanisms in depth. Finally, the rural–urban dichotomy is explored in a conceptual study that asks how tourism affects the perception of a local village as either rural or urban. Young inhabitants in rural areas are rarely considered in tourism research; therefore, the main contribution of this thesis is that it illuminates how tourism affects conditions for young adults in rural areas. The thesis reveals a substantial impact on the adult transition, mainly due to easier access to the labor market and a good supply of jobs during the high season. Further, the large number of people passing through creates flows of opportunities to make friends, get a job, or just meet people. All of these factors contribute to high mobility in these places, and to the perception of them as places where things happen. The high mobility in Sälen implies that fixed migrant categories (such as stayers and leavers) are largely insufficient. The tourism environment creates a space that is always under construction and continually producing new social relations mainly perceived as opportunities. Conceptualizing this as a modern rurality is a way to move beyond the often implicit notions of urban as modern and rural as traditional.