No description available.

No description available.

No description available.

No description available.

No description available.

No description available.

Yes / This article introduces a critical approach to follower/ship studies through exploring the unarticulated but highly influential implicit academic theory of follower/ship that informs dominant paradigms of leadership. Research into follower/ship is developing apace but the field lacks a critical account. Such an absence of critical voice renders researchers unaware of the performative effect of their studies, that is, how their studies actively constitute that of which they speak. So, do studies of followers (and leaders, it follows) constitute that very actuality they are studying? Analysis of seminal papers in three major categories of leadership, leader-centric, multiple leadership and leader-centred, shows that leadership theory is underpinned by the desire for power and control over the potentially dangerous masses, now labelled ‘followers’. The etiolated perspective of the people called ‘followers’ undermines leadership theory, and we recommend the wisdom of leaving follower/ship unexplored.

This dissertation explores the complex relationship between servant leadership and social loafing within organizational settings. Drawing upon the collective effort model, social exchange theory, and trait activation theory, this research explores how servant leadership impacts social loafing. Employing a two-wave online survey methodology with full-time workers in the USA, this study examines the direct effects of servant leadership on social loafing and investigates the mediating roles of perceived insider status, civility, and psychological empowerment. Furthermore, it assesses how individual differences—such as honesty-humility, psychological entitlement, and exchange ideology—moderate these relationships.Initial findings reveal a complex relationship between servant leadership and social loafing, with certain components of servant leadership directly influencing social loafing in both positive and negative directions. Specifically, emotional healing and ethical behavior factors of servant leadership were found to reduce social loafing, whereas putting subordinates first appears to unexpectedly increase social loafing. In addition, with the inclusion of social desirability, task interdependence, and task visibility as control variables, we see a marked decrease in the direct relationship between servant leadership and social loafing. Importantly, servant leadership does act as an indirect negative influence on social loafing through the mediating mechanisms of psychological empowerment, perceived insider status, and perceived leader civility. However, there were no detectable moderation effects from our interaction variables of psychological entitlement, honesty/humility, and exchange ideology. The research contributes to the broader literature on leadership and motivation by highlighting the conditional effects of servant leadership on individual motivation within groups, offering valuable insights for organizational leaders aiming to foster a culture of high engagement and minimal social loafing. Through a comprehensive analysis, this dissertation provides a deeper understanding of how servant leadership can be effectively leveraged to combat social loafing, emphasizing the importance of aligning leadership approaches with individual employee characteristics and group dynamics.

Knowledge management (KM) has been cited as a strategic asset and a source of competitive advantage for organisations. While the issues of KM have been widely discussed by many researchers, there is a paucity of studies pertaining to the role of KM in enhancing organisational performance, especially in the banking sector. The focus of this research was to investigate the role of KM in enhancing organisational performance in selected banks of South Africa. The objective was to find out how knowledge was identified, captured, organised and retained in order to enhance performance of the banks. There is uncertainty about whether the use of KM could partly solve the banks‟ approaches to improving their quality of service to their communities in the modern information environment. Though KM has been implemented in commercial and business environments towards operational advantages and financial gains, KM survival principles and tools might help South African banks improve performance and fulfil their mandate. Knowledge, when properly managed, can significantly enhance an organisation‟s performance. The research design that was used in this study was an embedded case study design. Quantitative data were collected from a sample of middle level managers with the aid of a survey whilst interviews and document analysis were used to collect qualitative data. The findings of this study indicated that KM concepts were not universally understood at selected banks. The findings showed that collaboration between banks and the communities in creating a meaningful and relevant knowledge environment was essential for the survival of organisations. The banking industry practices were not deliberately based on KM but the study established that they were amenable to KM practices. The recommendation was to perform a knowledge inventory which could help develop appropriate institution-wide policies and practices for proper and well-organised methods of integrating work processes, collaborating and sharing (including the efficient use of knowledge technology platforms), and developing an enabling institutional culture. / Psychology / Ph. D. (Consulting Psychology)

Knowledge management (KM) has been cited as a strategic asset and a source of competitive advantage for organisations. While the issues of KM have been widely discussed by many researchers, there is a paucity of studies pertaining to the role of KM in enhancing organisational performance, especially in the banking sector. The focus of this research was to investigate the role of KM in enhancing organisational performance in selected banks of South Africa. The objective was to find out how knowledge was identified, captured, organised and retained in order to enhance performance of the banks. There is uncertainty about whether the use of KM could partly solve the banks‟ approaches to improving their quality of service to their communities in the modern information environment. Though KM has been implemented in commercial and business environments towards operational advantages and financial gains, KM survival principles and tools might help South African banks improve performance and fulfil their mandate. Knowledge, when properly managed, can significantly enhance an organisation‟s performance. The research design that was used in this study was an embedded case study design. Quantitative data were collected from a sample of middle level managers with the aid of a survey whilst interviews and document analysis were used to collect qualitative data. The findings of this study indicated that KM concepts were not universally understood at selected banks. The findings showed that collaboration between banks and the communities in creating a meaningful and relevant knowledge environment was essential for the survival of organisations. The banking industry practices were not deliberately based on KM but the study established that they were amenable to KM practices. The recommendation was to perform a knowledge inventory which could help develop appropriate institution-wide policies and practices for proper and well-organised methods of integrating work processes, collaborating and sharing (including the efficient use of knowledge technology platforms), and developing an enabling institutional culture. / Psychology / Ph. D. (Consulting Psychology)