\"Houve época em que as empresas podiam ser organizações focadas nos próprios processos produtivos e comerciais, pressionando o mercado a se adaptar a suas necessidades ou características, de acordo com o modelo de negócios por elas praticado. Na medida em que a sociedade e o mercado se alteraram em profundidade e complexidade, exigindo ao mesmo tempo melhores produtos, mais resultados e ganhos crescentes, as empresas passaram a sentir a necessidade de se envolver num processo contínuo de melhoria\", (PINEDO, 2003). Devido ao processo de globalização produtiva os concorrentes passaram a pressionar muito mais duramente, pelo fato espantoso de que o espaço de mercado passou a ser o mundo inteiro. Defeitos e atrasos na entrega dos produtos são mazelas não mais aceitas pelos consumidores. A crescente exigência destes por produtos customizados e entregas rápidas tem provocado um litígio entre as empresas e o tradicional sistema de produção em massa, que muitas vezes não consegue atingir as expectativas dos clientes. Para se adaptarem a esse ambiente competitivo, as empresas de manufatura, seguindo os passos da indústria automobilística, estão cada vez mais utilizando os conceitos e técnicas da Produção Enxuta, ou seja, produzindo em resposta a demandas específicas, somente quando necessário, controlando a qualidade do produto e do prazo de entrega, e ao mínimo custo. Nesse sentido, o objetivo desse trabalho é propor um método de implantação de sistema Kanban que possa auxiliar as organizações a utilizarem esta ferramenta da Produção Enxuta, retirando dessa os maiores benefícios possíveis, como redução do inventário, melhoria do sistema de gerenciamento, redução de atrasos em entregas, entre outros. Esse método deverá servir como base de orientação para os envolvidos num processo de implantação de Kanban. / \"There were time where the companies could be organizations directed in the proper productive and commercial processes, pressuring the market to adapt its necessities or characteristics, in accordance with the model business-oriented for them practised. In the measure where the society and the market have modified in depth and complexity, demanding at the same time better products, more increasing results and profits, the companies had started to feel the necessity of involving in a continuous process of improvement\" (PINEDO, 2003). In consequence of the process of globalization\'s productive the competitorshad started to pressure much more hardly, for the amazing fact that the market space started to be the entire world. Defects and delays in the delivery of the products are problems not more accepted for the consumers. The increasing requirement of these for specific products and special deliveries has provoked a litigation between the companies and the traditional system of mass production, that many times do not obtain to reach the expectations of the customers. To be detached to this competitive environment, the companies of manufacture, following the steps of the automobile industry, are each time more using the concepts and techniques of the Lean Production, or either, producing in reply the specific demands, only when necessary, controlling the stated period and product quality of delivery, and minimum cost. In this direction, the objective of this work isto consider a method of system implantation Kanban that it can assist the organizations to use this tool of the Lean Production, removing that the biggest possible benefits, as reduction of inventory, improvement of the management system, reduction of delays in deliveries, among others. This method will have to serve as base of orientation for the involved ones in a process of Kanban\'s implantation.

Lean Six Sigma is a method used to improve the quality and efficiency of processes by reducing variation and eliminating wastes (non-value added activities) in an organisation. The concept of combining the principles and tools of Lean Enterprise and Six Sigma has been discussed in the literature. The majority of Lean Six Sigma applications in private industry have focused primarily on manufacturing applications. The literature has not provided a framework for implementing Lean Six Sigma programmes in non-manufacturing or transactional processes like those in the Entertainment Media industry. The Saudi Broadcasting Corporation (SBC), like many other industries in Saudi Arabia, has high occupational safety risks, such as electric, fire and fall hazards which often occur in the media workplace. These risks are considered very costly and affect productivity and employee morale in general. The main objective of this research is to provide a synergistic approach to integrating occupational health and safety programmes and Lean Six Sigma tools using the DMAIC (Define-Measure-Analyse-Improve-Control) problem-solving method to strengthen and assure the success of safety programmes in the Saudi Broadcasting Corporation (SBC). This research identifies the roadmap (i.e. activities, principles, tools, and important component factors) for applying Lean Six Sigma tools in the media industry. A case study addressing the safety issues that affect employees’ performance within the Saudi Broadcasting Corporation (SBC) TV studio is used to validate work outlined in this research. Furthermore, the Bayesian Belief Networks (BBN) method is used to understand the probability occurrence of safety hazards. The application of the Taguchi Experimental Design method and other Lean Six Sigma tools, such as Cause and Effect diagrams, Pareto principles, 5S, Value Stream map, and Poka-Yoke have been incorporated in to this research. The application of Lean Six Sigma DMAIC problem-solving tools resulted in significant improvement in safety within SBC. The average electrical hazard incident decreased from 2.08 to 0.33, the average fire hazard incident decreased from 1.25 to 0.08, and the average fall hazard incident decreased from 3.42 to 0.17. The research has important implications for the company and its employees, with positive outcomes and feedback reported by top management, the senior technicians, and experts. The research improved the safety by reducing electrical, fire and fall risks. The Safety training sessions are one of the most significant factors that improve their safety awareness. It is observed that Lean Six Sigma problem-solving tools and methods are effective in the Saudi Broadcasting Corporation (SBC).

Made available in DSpace on 2015-02-04T21:38:45Z (GMT). No. of bitstreams: 1 Moacir Bispo dos Santos.pdf: 1746352 bytes, checksum: 7e6894def33be0b0a6e8d06cb797305e (MD5) Previous issue date: 2009-06-18 / A dissertação aborda a aplicação do Mapeamento da Cadeia de Valor (Value Stream Mapping) como uma ferramenta da Produção enxuta - Lean Manufacturing, por meio da implantação de técnicas de eliminação de desperdício durante o ciclo produtivo de um componente de uma cabina na fabricação de elevadores. Investiga como é aplicada a metodologia na empresa a partir de uma necessidade do mercado, tendo como parâmetro o consumidor final. Procura-se investigar a contribuição das técnicas de manufatura enxuta em um processo produtivo com o uso da ferramenta Value Stream Mapping para aumento de produtividade. Foi realizado um estudo de caso qualitativo, com demonstração de alguns dados quantitativos para verificar resultados. Relata o estudo de caso na aplicação do sistema Lean Manufacturing para aumento de produtividade, sendo concluído com a possibilidade de abranger a ferramenta para outras áreas da empresa tanto na produção como na área administrativa. Constatou-se que, ao identificar os estágios do fluxo de valor para cada família de produto e a eliminação de etapas que não agregam valor, resulta no aumento de produtividade e o conseqüente atendimento às necessidades dos clientes, dentre eles o cumprimento de prazo estabelecido pelo mercado.

As organizações do setor público são normalmente associadas a processos lentos, burocráticos e que geram resultados insuficientes. Em função disso, têm crescido as exigências relativas ao desempenho dos órgãos do setor público. A aplicação dos conceitos Lean é uma alternativa para reduzir as perdas do setor púbico e aumentar a eficiência no uso dos recursos. Nesse contexto, este estudo tem como objetivo analisar e propor melhorias no processo de contratação de obras de uma universidade pública, com foco na eliminação das perdas, através da utilização do Mapeamento do Fluxo de Valor (MFV), bem como identificar barreiras para a aplicação do MFV e das melhorias identificadas por meio dessa ferramenta. A estratégia de pesquisa adotada foi o estudo de caso aplicado ao processo de contratação de uma obra na Universidade Federal de Mato Grosso (UFMT). Com base no MFV, foram propostas melhorias no processo, sinalizando para uma possível redução do lead time de 1.242 dias para 380 dias. Através da aplicação do MFV, também foi possível identificar barreiras para implantação dos princípios lean, como a falta de padronização dos procedimentos, falta de visão sistêmica do fluxo do processo por parte dos gestores, deficiência na capacitação dos servidores, falta de foco no cliente final e dificuldades de adaptar conceitos a práticas. Pelos resultados obtidos, é possível afirmar que os procedimentos administrativos, no contexto de obras em uma universidade pública, podem ser melhorados com a aplicação do MFV. / Public organizations are usually associated to slow bureaucratic processes with little result. Therefore, there is a growing demand for higher performances in the public sector. Using lean concepts is an alternative to reduce the losses in the public sector and enhance the efficiency of recourse use. The research herein presented is aimed at analyzing and proposing improvements in the bidding process for construction works within a public university, focusing on loss elimination, through the use of Value Stream Mapping (VSM). Besides, we intend to identify obstacles to using VSM and the benefits that come from the use of such tool. We have done a case study about the bidding process for construction works within the Federal University of Mato Grosso (UFMT). Based on VSM, we suggested improvements to the process through a possible reduction of the lead time from 1242 days to 380 days. By using VSM, it was also possible to identify obstacles to the lean principles, such as the lack of procedural standardization, the fact that managers do not have a systemic view of the process stream, employees’ need for training, lack of focus on the end client and difficulties to adapt concepts into practices. From the results, we can affirm that administrative procedures in a public university can be improved by using VSM.

A crescente competição mundial exige que as empresas sejam cada vez mais ágeis e enxutas. Por isso, a idéia de otimização de processos tem estado nas discussões e nas estratégias traçadas para a manutenção da competitividade destas empresas e para que as indústrias tenham seus diferenciais de mercado. A produção enxuta, originária da indústria japonesa, é uma filosofia que vem de encontro a atender esta necessidade. Este trabalho apresenta um modelo que visa auxiliar o desenvolvimento de produção enxuta em empresas, em especial na indústria aeroespacial onde as aplicações foram estudadas, apresentando as vantagens do uso compartilhado de duas ferramentas de auxílio na implementação de um processo produtivo enxuto: o Visioneering e o mapeamento de fluxo de valor, vistos sob a ótica da metodologia Transmeth. Para tal, partiu-se de uma introdução teórica dos principais conceitos em torno destes assuntos, passando pelo relato de algumas utilizações destas ferramentas isoladamente na Embraer e chegando à elaboração do modelo de aplicação propriamente dito. / The increasing worldwide competition demands companies to become lean and agile. Therefore, the idea of process organization has been present in most discussions and strategies traced for the competitive maintenance of these companies and the industries to promote market differentiation for industries. And lean manufacturing, original from Japanese industry, is a philosophy that intends to attend this worldwide need. This work presents a model that it aims at to assist the development of lean production in companies, specially in the aerospace industry where the applications had been studied, presenting the advantages of the shared use of two tools of aid in the implementation of a lean productive process: the Visioneering and the value stream mapping, visas under the optics of the Transmeth methodology. For such, it was broken of a theoretical introduction of the main concepts in lathe of these subjects, passing for the story of some uses of these tools separately in the Embraer and arriving in the elaboration of the model of application properly said.

O principal propósito deste trabalho é avaliar as principais variáveis que devem ser consideradas no dimensionamento do buffer de componentes de uma empresa que trabalha sob a ótica da Manufatura Enxuta, que devem ser fornecidos a uma célula de manufatura com mix variado de conjuntos similares a serem produzidos. Como mecanismo de validação da investigação, devido ao dinamismo inerente a operação de sistemas de produção com layout célular, foi utilizada a ferramenta Mapeamento de Fluxo de Valor com o apoio de uma estrutura de um software comercial de simulação computacional aplicando o otimizador do aplicativo desenvolvido a partir de um algoritmo genético a fim de contrapor o uso do abastecedor das células com o controle efetivo do nível de inventário do buffer. Como resultado são apresentados diferentes cenários definidos como experimentos tendo como principal fator a variação do tempo de ciclo de abastecimento executado e o fluxo de material como parâmetro inerente a demanda por cada um dos componentes consumidos na operação da célula de manufatura. Através das análises dos resultados foi concluído que os elevados níveis de estoque se tornam ou não necessários dependendo preliminarmente da capacidade de carregamento por ciclo de abastecimento do transportador e o tempo de ciclo necessário para a realização da atividade de ressuprimento. A relevância do tema de pesquisa estudado encontra-se na contribuição pertinente às informações adquiridas in loco na realidade de uma empresa que trabalha sob a ótica da Manufatura Enxuta, no crescente aumento da complexidade dos sistemas produtivos e, consequentemente, da dificuldade de análises mais precisas do impacto que as variáveis de fluxo, como por exemplo, tempo de abastecimento e movimentação, tempo de setup e os respectivos roteiros de fabricação podem causar no desempenho dos processos no chão de fábrica. / The main purpose of this work is to evaluate the main variables that must be considered in the component buffer dimensioning of a company that works with Lean Manufacturing, which to a manufacturing cell should be supplied with a varied mix of similar sets to be produced . As a research validation mechanism, due to the dynamism inherent in the operation of production systems with cell layout, the Value Stream Mapping tool was used with the support of a commercial software simulation structure applying the developed application optimizer from a genetic algorithm in order to counteract the use of the cell supplier with the effective control of the inventory level of the buffer. As a result, different scenarios defined as experiments are presented, the main factor being the variation of the supply cycle time executed and the material flow as a parameter inherent to the demand for each of the components consumed in the manufacturing cell operation. Through the analysis of the results it was concluded that high levels of stock become or not necessary depending on the loading capacity per transport cycle of the conveyor and the cycle time required to perform the resupply activity. The relevance of the studied research theme lies in the relevant contribution to the information acquired locally in the reality of a company that works from the perspective of the Lean Manufacturing, in the increasing complexity of the productive systems and, consequently, of the difficulty of more precise analyzes of the impact that the flow variables, such as supply and handling time, setup time and the respective manufacturing routes, can cause in the process performance on the shop floor.

Trabalho realizado na Unicer e orientado pelo Paulo Texeira / Tese de Mestrado Integrado. Engenharia Industrial e Gestão. Faculdade de Engenharia. Universidade do Porto. 2013

Volvo Penta has been producing boat engines since 1907 and are world leading in this seg­ment. They have today an extended range and also sell industrial power stations. Quality, safe­ty and environmental care are three core values for Volvo and together they strive to give their customers the right product with the right quality. Volvo has developed a production system named Volvo Production System, VPS, and one of the pillars is continuous improvements. Within this pillar you can find value stream map­ping, which is used to analyze the value stream through the process. This tool gives a wide perspective and helps to keep focus on the entire process instead of just parts of it. Volvo Penta in Vara has earlier done value stream mapping but without good results since they didn’t take set-up times and imbalances in account. Therefore Penta wanted a guide for how they should proceed the process in the future. For that reason this thesis work’s goal is to provide work instructions on value stream mapping for Penta. To approach the goal studies of value stream mapping and three interviews with com­panies were done. These factors resulted in work instructions which were tested in a case study. To develop the work instruction, operators from the process joined to give inputs and to help out in the discussions for improvements. Before the final work instruction was set, a connection to Cost Deployment were completed. The final results of this thesis work were a checklist with a manual, a toolbox and a note template. These tools were handed over to Volvo Penta in Vara with recommendations for future work. Some of the recommendations were that they should implement the work instruction as a standard and test it on different value streams. / Volvo Penta är ett företag som har tillverkat båtmotorer sedan 1907, men idag tillverkar de även drivsystem för industriellt bruk. Fabriken som ligger i Vara tillverkar endast driv­system för marint bruk av följande varianter; D4, D6 och D3. Kvalitet, säkerhet och miljöhänsyn är Volvo Pentas kärnvärden och detta är grunden för per­sonalens arbetssätt, produktutveckling samt hur de bemöter sina kunder. Genom att utgå ifrån Volvo Production System, VPS, strävar företaget efter sina kärnvärden. En av grundstenarna i VPS är ständiga förbättringar och där ingår arbetet med värde­flödes­ana­lyser, som innebär en studie kring andelen värdeskapande tid i förhållande till den totala tiden. Genom att analysera värdeflödet utifrån kunden fås en helhetsbild och slöserier samt ba­lans­eringsförluster blir synliga och kan sedan elimineras. Då fokus ska ligga på det totala flödet kan en vision om att nå det önskvärda framtida tillståndet bildas. Volvo Penta i Vara har tidigare gjort en värdeflödesanalys, VFA, men den blev inte kom­plett då hänsyn enbart hade tagits till takttider. Viktiga parametrar såsom ställtider, slöserier och obalanser hade blivit utelämnade. Företaget gav därför ut ett uppdrag till två studenter från Högskolan Väst med syfte att ta fram ett arbetssätt för hur en VFA ska göras samt ta reda på om Cost Deployment, CD, kan kopplas till teorin om VFA. Utifrån insamlade teorier kring VFA och utförda intervjuer, med två företag samt en anställd på Volvo Penta som arbetat med denna metodik, kunde författarna sammanställa ett arbetssätt. Arbetssättet testades vid en fall­studie då en övergripande VFA över hela fabriken gjordes. Därefter diskuterades arbets­sättet och de förbättringar som togs fram testades vid utformande av VFA på detaljerad nivå. Det slutgiltliga arbetssättet bestod utav en checklista med en beskrivande lathund som ska underlätta datainsamlingen. Även en verktygslåda har tagit fram som hjälp vid sammanställning av VFA:n. Det sammanställda arbetssättet överlämnades till Volvo Penta i Vara med rekommendationer för framtida arbete. Dessa rekommendationer var bland annat att införa arbetssättet som en standard och testa det på andra delar av flödet.

Bakgrund: Volvo Cars Body Components (VCBC) tillverkar och levererar karosskomponenter till Volvo Cars. För sex år sedan påbörjade VCBC sin implementering av lean production. För att beräkna de kostnader som uppstår i produktionen använder VCBC produktkalkyler. Representanter vid VCBC anser att företaget har problem med höga plåtlager, överproduktion samt problem med att se kostnadssamband. Ett value stream där förbättringsmöjligheter finns är Flöde 1 vid VCBC. Enligt vad Maskell et al. (2011) påstår kan problemen vara effekter av kombinationen mellan lean production och produktkalkyler. Maskell et al. (2011) menar att företag bör beräkna kostnader på hela value stream vid lean production. En modell som gör det och som Maskell et al. (2011) menar att företag bör använda vid lean production är value stream costing. Syfte: Den här studien syftar till att identifiera de kostnader som bör ingå i en VSC-modell för VCBC. Vidare syftar studien till att, med hjälp av första problemformuleringen, beräkna vad den totala kostnaden för Flöde 1 skulle bli om VCBC tillämpar VSC. Studiens syfte är även att undersöka vad införandet av en VSC-modell skulle innebära för VCBC. Metod: Studiens angreppssätt är av kvalitativ art. Då studien har en intervenistisk forskningsstrategi där vi tillämpade aktionsforskning föll det sig naturligt att använda fallstudie som forskningsdesign. För insamling av data har vi använt dokument, arkivmaterial, intervjuer och direkta observationer. Slutsatser: De kostnader som bör ingå i en value stream costing-modell för VCBC är; fastighetskostnad, materialkostnad, avskrivningar, kapitalkostnader, personalkostnader, leasing & hyror samt IT-kostnader. Om VCBC tillämpar value stream costing skulle det resultera i att den årliga kostnaden för Flöde 1 blir; 3 277 524 kronor. Skulle VCBC implementera value stream costing hade det framför allt inneburit att VCBC hade fått en större förståelse för sina value stream, att det hade skapat ett bättre flöde samt att VCBC inte hade behövt spåra historisk data utan att uppföljning kan ske veckovis för att kunna göra förändringar innan det är för sent. Dessutom hade det inneburit att VCBC’s maskiner hade blivit värderade till kalkylmässiga värderingar så att den fysiska kapaciteten är bevarad, samt att genomsnittskostnaden per produkt hade uppgått till 70 kronor per styck istället för den VCBC kalkylerar med idag som är 98 kronor per styck. / Background: Volvo Cars Body Components (VCBC) manufactures and supply body parts for Volvo Cars. It is six years since VCBC began the implementation of lean production. VCBC is using traditional accounting methods to calculate the production costs. Some employees at VCBC consider that the company has problems with high stocks of raw material, overproduction, and trouble seeing relation between costs. One value stream where improvements can be made is at “Flöde 1” at VCBC. As Maskell et al. (2011) say that the problems might be a result from the effects of the combination between lean production and traditional accounting methods. Maskell et al. (2011) argue that costs in lean should be calculated for the entire value stream. A model that makes so and who Maskell et al. (2011) believes should be used in lean is value stream costing. Purpose: This study aims to identify the costs that should be included in a value stream costing-model for VCBC. Furthermore, the study aims to calculate the total cost for “Flöde 1” by using the first research question. Last the study will investigate what the value stream costing model would mean if VCBC includes the method in their lean work. Methodology: The study was performed by using a qualitative research method. Since we used a interventionist research in which we applied action science it was obvious to use case study as a research design. For data collection, we used documents, archival records, interviews and direct observations. Conclusions: The costs that should be included in a value stream costing model for VCBC are; property cost, material cost, depreciation, capital cost, labor cost, costs for leasing and IT cost. If VCBC apply value stream costing it will result in the annual cost for “Flöde 1” to be; 3 277 524 SEK. If VCBC would implement value stream costing it will primary mean that VCBC can get better understanding for their value streams and by this create a better flow. Furthermore, VCBC does not need to track historically data but instead follow-up on a weekly basis to make changes before it is too late. Another change for VCBC if they implement value stream costing is that they have to evaluate their machines so they keep the physical capacity in mind, and that the cost per product will be decreased from 98 SEK to 70 SEK.

Title: A case study for LORAMAX on supply chain strategy & production efficiency.  Limitations: Due to the sensitive nature of the information in this thesis, a non-disclosure agreement was signed, and some data cannot be disclosed.  Background: LORAMAX, the case company for this thesis produces differentiated products on the basis of quality. They are faced with the challenge of making a product that they recently launched, HERO, more competitive in the market. Even though they have chosen a differentiated strategy, the company understands that cost reduction could as well provide them a competitive advantage and is therefore crucial to the survival of the new product.  Research questions:                How can the production cost and lead time be reduced for HERO? How would the choice to either buy pre-assembled modules or manufacture them in-house influence the profit margin of HERO? Purpose: The purpose of this thesis is to use relevant theories and practical tools in order to help the company identify potential opportunities and areas where to reduce assembly costs and lead-times.  Method: The empirical data used to draw conclusions was collected through a mixed research method (both qualitative and quantitative) carried out on site at LORAMAX with the help of the purchasing and production manager, through interviews, questionnaires and observations. This thesis is written from a positivistic perspective with a deductive approach.  Conclusions: Value Stream Mapping (VSM) and Total Cost of Ownership (TCO) are effective tools for cost and lead time reduction and can be used to support a make-or-buy decision. In this thesis, we arrive at the conclusion that LORAMAX will improve its profit margins on HERO if it buys already assembled modules.