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Development of a self-guided stress management intervention for postsecondary teachers during the COVID-19 pandemicHorton, Nicholas John 09 May 2022 (has links)
Occupational stress among university and college faculty has significantly increased over the past decade. Employee wellness programs aim to reduce work-related stress through a class of evidence-based activities known as Stress Management Interventions (SMIs). During the COVID-19 pandemic, new challenges in the daily work of academics have simultaneously exacerbated stressful working conditions and exposed shortcomings in traditional face-to-face stress management interventions. Due to time constraints, cost, low scalability, and a high access threshold, the implementation of SMIs on campuses falls short of a national goal set by the United States Department of Health (2010). In addition, existing SMIs are underutilized (Heber et al., 2017). There is a substantial need for more broad-based attention to the health and wellness of university/college faculty, and with the accelerated adoption of work-from-home policies there are calls for the development of internet-based SMIs. This doctoral project investigates evidence and best practice in managing occupational stress among academicians, identifies tools within occupational therapy practice to accommodate remote work, and outlines a development plan to create a cost-effective, internet-based SMI designed for improved administrative implementation and faculty utilization. The program is based on the Person-Environment-Occupation model from occupational therapy literature, which focuses on an individual’s performance as shaped by the congruence of their personal domain (e.g., mental and physical health, self-concept, perceived role, cognition), occupational domain (e.g., their work), and their environment (e.g., physical, institutional, social environments) (Law et al., 1996).
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Operationssjuksköterskors hantering av förändring i operationsprogrammet : En kvalitativ intervjustudie / Operating room nurses management of operating schedule change : A qualitative interview studyLindberg, Jonas, Magnusson, Tina January 2021 (has links)
Bakgrund: Arbetsmiljön består av fyra delar: fysiska, psykiska, organisatoriska och psykosociala. Delarna i arbetsmiljön påverkar personalen olika mycket. Den organisatoriska delen är stor på operationsavdelningar, där fokus ligger på planering av operationsprogrammet för att inte behöva stryka patienter och att patienter med mest behov ska få vård först. Det gör att snabba förändringar behöver göras och att operationssjuksköterskan inte alltid hinner med att förbereda sig. Motiv: Föreliggande studie kommer att kunna leda till kunskap om operationssjuksköterskans hantering av förändringar i operationsprogrammet. Den informationen kan vara värdefull för mindre erfarna operationssjuksköterskor. Syfte: Syftet med studien var att beskriva erfarenheter bland operationssjuksköterskor gällande hanteringen av kortsiktiga förändringar i operationsprogrammet. Metod: Studien är kvalitativ där deltagarna var operationssjuksköterskor och arbetade vid ett länssjukhus i Norrland. Semistrukturerade intervjuer användes för att samla in data, med en respondent i taget. Kvalitativ innehållsanalys användes sedan för att analysera materialet. Resultat: För hantering av kortsiktiga förändringar har deltagarna olika sätt att förbereda sig, de beskrev vad som var avgörande för att räcka till och vilket sorts inflytande operationssjuksköterskorna har. Dessa tre delar har delats in i kategorier: att hinna förbereda sig, att räcka till och att ha inflytande. Konklusion: Operationssjuksköterskorna beskrev en förståelse av förändringarna som sker i operationsprogrammet. Irritation och frustration kan däremot uppkomma vid sena ändringar och vid ovana ingrepp. Erfarenhet är en tillgång när det gäller förändringar, då de kan jämföra ingrepp med tidigare operationer. Ovana ingrepp kan annars lösas genom byte med kollega eller förlita sig på övrig personal på salen. Antalet förändringar i operationsprogrammet upplevs ha minskat något över tid. / Background:The work environment consists of four parts: physical, mental, organizational and psychosocial. The parts of the work environment affect the staff differently. The organizational part is large in operating wards, where the focus is on planning the operating program so as not to have to cancel patients and that patients with the most needs should receive care first. This means that rapid changes need to be made and that the operating room nurse sometimes does not have enough time to prepare. Motive: The present study will be able to lead to knowledge about the operating room nurse's handling of changes in the operating program. That information can be valuable for less experienced operating room nurses. Aim: The purpose of this study was to describe experiences among operating room nurses regarding the management of short-term changes in the operating program. Methods: The study has a qualitative approach where the participants were operating room nurses and worked at a county hospital in northern Sweden. Semi-structured interviews were used to collect data, with one respondent at a time. Qualitative content analysis was then used to analyze the material. Result: To manage short-term changes, the participants have different ways of preparing, they described what was crucial to suffice and what kind of influence the operating room nurses have. These three parts have been divided into categories: to have time to prepare, to suffice and to have influence. Conclusion: The operating room nurses described an understanding of the changes that are taking place in the surgical program. Irritation and frustration can, however, occur at late changes and the unfamiliar procedures. Experience is an asset when it comes to changes, as they can compare procedures with previous operations. Unusual interventions can otherwise be solved by changing with a colleague or relying on other staff in the hall. The changes in the operating program are perceived to have decreased.
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OASIS OF CALM : A STUDY ON CREATING AN URBAN OASIS OF CALM INSPIRED BY NATURETavepontakul, Natvalun January 2020 (has links)
We live in daily cycles of brightness and darkness throughout our lives. Light is a device, both through natural and artificial sources, that supports the working of our brains in the processing, reconstruction, and classification of information (Galetta, 2014). According to the models of mental processing provided by various individuals in literature, light as a stimulus can induce specific emotions and behaviors in people (Tomassoni et al., 2015). The objective of this thesis project is to study the possibility of using light patterns and motions to support stress reduction and provide people with a feeling of calm in an indoor setting, where access to nature is limited. The participants (n=30) of the study are students and working adults who live in different cities. They have been asked to evaluate the natural elements and what they perceive as calmness and relaxation through the projection of five different sets of skies. The study considers light as a Biophilic design element, which provides people with calm and a sense of well-being in their work environment (i.e., home office, working space). Through the results of this first survey and insight from the study, the author conducted a lighting experiment using a small model and surveyed the participants’ responses on mood and preference to the different lighting conditions in the model. Consequently, it turned out that most of the participants, from both the online survey and through direct physical interaction with the model, mentioned that they would prefer spending their breaks during their workday in a space that has both patterned light and moving light (not static), rather than the absence of light patterns and motion. By shaping human experience, the study investigates the possibility of using artificial light as a Biophilic design element to provide people with a feeling of calm and, therefore, to support stress reduction in their work environment.
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ROBOTAR I BYGGBRANSCHEN,Är Jaiboten lösningen på byggbranschens arbetsmiljöproblem? / ROBOTS IN THE CONSTRUCTION INDUSTRY - Is the Jaibot the solution to the construction industry´s work environment problems?Persson, Hanna, Enevad, Linnéa January 2022 (has links)
The construction industry is one of the industries with the most occupational accidents and injuries. Overload injuries, uncomfortable working positions and heavy lifting are commonplace for many professional workers in the construction industry. Because of this many professionals state that they will not be able to work until retirement due to difficulties with their work. Other work environment loads that can cause injuries and problems in both long and short terms are loud noises, dust and vibration damage. There are aids and personal protective equipment to prevent injuries and problems that occur at a construction site, but according to statistics from the Swedish Work Environment Authority, the work environment has not improved in the last 20 years. Therefore more needs to be done. The purpose of the report is to investigate whether the drilling robot Jaibot is a possible solution to the construction industries work environment problem during the production phase. The study aims to open up the possibility of an improved work environment and to increase interest in the use of innovations. The methodology used to achieve the purpose includes conducting interviews and literature studies. The interview method used is semi-structured and has been performed at Skanska’s NVM project. The respondents have different roles in the project and they all have experience with the drilling robot Jaibot in the project in Malmö. The method includes literature studies containing previous studies on the subject, books and the Swedish Work Environment Authority’s regulations and statistics. The working environment loads addressed in the study are dust, vibration, noise and load ergonomics. The robot Jaibot is a semi-automatic drilling robot from Hilti. The robot drills holes between 6 mm and 16 mm in the ceiling. All interviewees think that the Jaibot has a positive effect on the work environment, as it takes in to account several major work environment problems. The Jaibot eliminates the risk of vibration damage and reduces the risk of dust, load damage and noise. The respondents have many suggestions for improvement to the robot. Several interviewees mention core drilling as an important part of the robot’s development. All interviewees are positive that the Jaibot is the future way of working. However, efficiency, the working environment and the economy must be favored by the robot in order for its use to continue. The conclusion is that the robot Jaibot is a possible solution to the construction industry’s work environment problems during the construction phase. / Byggbranschen är en av de branscher som har flest arbetsolyckor och arbetsskador. Överbelastningsskador, obekväma arbetsställningar och tunga lyft är vardag för många yrkesarbetare i byggbranschen. På grund av detta är det många yrkesarbetare som uppger att de inte kommer orka arbeta fram till pensionen på grund av att de har svårigheter med arbetet. Andra arbetsmiljöbelastningar som kan ge skador och problem på både lång och kort sikt är buller, damm och vibrationsskador. Det finns hjälpmedel och personlig skyddsutrustning för att förebygga skador och problem som uppstår på en byggarbetsplats, men enligt statistik från Arbetsmiljöverket har arbetsmiljön ändå inte blivit bättre de senaste 20 åren. Därför behöver mer göras. Syftet med rapporten är att undersöka om håltagningsroboten Jaibot är en möjlig lösning på byggbranschens arbetsmiljöproblem under produktionsskedet. En förhoppning med denna rapport är att öppna upp möjligheten till en förbättrad arbetsmiljö och att öka intresset för användandet av innovationer. Metodiken som använts för att uppnå syftet är intervjuer samt litteraturstudier. Intervjumetoden som använts är semistrukturerad och har genomförts på Skanskas projekt NVM. Respondenterna har olika roller i projektet och har alla erfarenhet av roboten Jaibot i projektet i Malmö. Till metoden hör litteraturstudier innehållande tidigare studier kring ämnet, böcker och arbetsmiljöverkets föreskrifter samt statistik. De arbetsmiljöbelastningarna som tas upp i studien är damm, vibrationer, buller och belastningsergonomi. Roboten Jaibot är en semi-automatisk borrobot från Hilti. Roboten borrar hål mellan 6 mm och 16 mm i tak. Samtliga intervjupersoner tycker att Jaiboten påverkar arbetsmiljön positivt, eftersom den tar hänsyn till flera stora arbetsmiljöproblem. Jaiboten eliminerar risken för vibrationsskador och minskar risken för damm, belastningsskador och buller. Respondenterna har många förslag på förbättringar av roboten. Flera intervjuade nämner kärnborrning som en viktig del av robotens utveckling. Samtliga intervjupersoner är positivt inställda till att Jaiboten är framtidens arbetssätt. Det krävs dock att effektiviteten, arbetsmiljön och ekonomin gynnas av roboten för att användandet av den ska fortsätta. Slutsatsen som dras är att roboten Jaibot är en möjlig lösning på byggbranschens arbetsmiljöproblem under byggskedet.
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Utformning och användning av växlingsgator på bangårdar, med hänsyn till arbetsmiljön : Ett förslag till regelverkCartes, Kimberly, Petchrod, Phatcha January 2020 (has links)
Presently there are extremely high expectations on the railway in Sweden. As a result of the political will to strengthen the railways position in the transport market, a number of major railway projects have therefore been decided. However, the political ambition has also resulted in a greater need of capacity than before. Which has led to an overload of the Swedish railway network and therefore also wear of tracks, locomotives and wagons.Since the railway in comparison with for instance the car not always has been the most popular mode of transportation, then only a small part of the investment has been devoted to developing its system. This has resulted in matters and tasks within the area being greatly put aside. An example of a issue that has not been prioritized concerns guidelines for the shaping and usage of the walking ways on railway yards. At present, there are no guidelines for how these walking ways should look and be used, which has resulted in a number of injuries and accidents occurring among the workers.The purpose of this work is therefore to present new suggestions for the design and use of these walking ways. The goal has been to develop an overall assessment of the situation based on a visit to the railway yard in Hagalund, interviews with experts and an information gathering within the topic. This is intended to form the basis for the suggestions and in the future also for a safer environment for the workers.During the site visit to the depot in Hagalund, it was discovered that some of the walking ways in the yard were in need of maintenance. It turned out that they were not being filled up, because the stone fractions are considered to contaminate the macadam laying next to it. During the site visit, one saw how some of the streets disappeared among larger fractions and that there was macadam Class I on the yard, although it is not allowed to be there. With the help of the interviews, one could map out the reason why it looks like it does today at the depot in Hagalund. In the discussions with the various characters, there was clearly a need to renew and standardize the guidelines for how these walking ways should be built and maintained. With the help of the site visit and the interviews, our proposals for guidelines were developed. One proposal is at least a width of 0.7 m along streets intended for walking along existing tracks and 0.7-1 m along future ones.
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FULL-TIME NOW OR LATER! Influence of Organizational Working Environment on Transition Intention. (Multi-case study of Hybrid Entrepreneurship in Indonesia)Putra, Kharisma Dio, Ofosu, Stephanie Dufie January 2024 (has links)
Background Research on entrepreneurship has explored the journey to becoming an entrepreneur and the factors determining this transition. Studies reveal that many entrepreneurs do not immediately become full-time entrepreneurs; instead, they often begin with a hybrid role before making the full transition. Recent research shows that over half of hybrid entrepreneurs launch their businesses while still employed in their wage-paying jobs. Other research has illuminated how the organizational work environment influences employees' job satisfaction, conditions, and overall intentions. Purpose This study focuses on the determinants of transition intentions of hybrid entrepreneurs in the organizational working environment. We examine the influence of the organizational working environment on the transition intention of hybrid entrepreneurs. How does the organizational working environment influence transition intentions in hybrid entrepreneurs? Method This thesis uses a theory-building, multiple-case study approach to develop a more robust supported by various empirical evidence. We conducted an exploratory multi-case design study following the Eisenhardt method. Our data sample consists of six hybrid entrepreneurs in Indonesia. In total, we conducted interviews with hybrid entrepreneurs. To validate accuracy and completeness, we enrich data collection by cross-referencing multiple sources, such as archival data (participant CV and other bio) and observations. Conclusion Our findings revealed four key aspects of the organizational working environment that influence the intention to transition to full-time entrepreneurship: Secure and Fair Compensation, Opportunities for Skill Development, Opportunities for Interpersonal Contacts, and Working Hours. Additionally, we identified one aspect that had no influence: Job Clarity. We found that supportive elements in these areas contribute to generating venture-related capital, shaping the intention to transition. Conversely, unsupportive aspects lead to the opposite outcome.
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Utredning av potentiella hälsorisker i samband med slagg- och slaggvattenhantering vid Hedenverket, Karlstad / Study of Potential Health Risks in Connection with Handling of Bottom Ash and Bottom Ash Water at a Municipal Waste Incineration PlantEriksson, Jenny January 2004 (has links)
<p>In this study potential health risks for employees in connection with handling of bottom ash and bottom ash water at a Municipal Waste Incineration (MWI) plant have been investigated. Air surrounding the bottom ash and the bottom ash water has been examined. MWI is one of the primary ways to manage solid household waste, and bottom ash is the main solid residue produced by the incineration process. Bottom ash constitutes about 15-20% of the original waste. The bottom ash is extinguished in a water bath (bottom ash water).</p><p>The study was carried out in a MWI plant in Karlstad, Sweden. The plant is equipped with a grate furnace with a capacity of 7 tonnes per hour. Annually about 50 000 tonnes are incinerated at the plant.</p><p>Levels of airborne particles, metals present in the airborne particles, volatile organic compounds (VOC), and phosphine were measured in the air. Analysis of the bottom ash water including: pH, total phosphorus, ammonium, chemical oxygen demand (COD), suspended solids, and bacteria were also carried out. Further, a questionnaire was distributed to investigate how the workers at the MWI plant re°ected on health when working.</p><p>The results showed that the levels of airborne particles, metals and VOC did not pose any major health risks. The bacterial analysis demonstrated very low concentrations of bacteria in the water and thus that the bacteria posed no risk for the workers. The phosphine measurements did not result in levels exceeding the Swedish threshold limit value. However, the method used in this study was not well-tested in these sorts of environments and the results implied that higher levels of phosphine might be present. The conclusion from the questionnaire was that there is a concern about health risks in connection with certain tasks at the plant.</p> / <p>På Hedenverket, Karlstads Energi AB, förbränner man årligen cirka 50 000 ton hushålls- och verksamhetsavfall. En av restprodukterna av förbränningen kallas slagg (bottenaska) och utgör ca 15-20% av det inmatade avfallet. Slaggen släcks i ett vattenbad under själva pannan (slaggsläckningsbad) och matas sedan ut, via ett skakbord för reduktion av vatten, till containrar innan det slutligen körs på deponi.</p><p>Syftet med det här projekt var att utreda om det föreligger några hälsorisker vid arbete kring slaggen och slaggsläckningsvattnet. För att skapa en bild av möjliga hälsorisker gjordes en inledande studie av tidigare utredningar, mätningar gjorda på avfallsförbränningsanläggningar runt om i Svergie och vad kemiska och biologiska hälsorisker innebär. Även lagstiftning på området har berörts.</p><p>Med tidigare utredningar och mätningar samt diskussioner som grund utfördes mätningar av damm, metallhalter i damm, VOC och fosfin i luften samt en analys av slaggvattnet och bakterier i slaggvattnet. För att skapa en uppfattning av hur personalen, som arbetar med driften, upplever sin arbetssituation ur hälsorisksynpunkt genomfördes även en enkätundersökning.</p><p>Resultaten av undersökningarna på Karlstads Energi AB visade att varken damm, metaller eller VOC utgör någon hälsorisk. Bakterieprovtagningen av slaggsläckningsvattnet visade på mycket låga halter av bakterier och bakterier kan därför inte sägas utgöra någon hälsorisk.</p><p>Undersökningar av slaggvatten på andra anläggningar i Sverige visar däremot på höga metallhalter i slaggvattnet och det vore således inte särskilt hälsosamt att få i sig större mängder av detta. Resultaten av fosfinmätningen visar inte heller på några alarmerande nivåer, men metoden som användes är inte väl beprövad i den här typen av miljö. Resultaten kan tyda på att högre halter av fosfin förekommer, men hur höga de är inte möjligt att svara på. Fosfin är ett ämne som i små mängder kan ge upphov till bland annat illamående. I enkätundersökningen påtalades att obehag och illamående uppstºar vid längre arbeten över skakbordet och det är möjligt att fosfin kan vara en orsak till detta. Enkätundersökningen visade även att det finns en oro för hälsan vid vissa typer av arbeten på anläggningen och oro för att hälsan ska påverkas negativt på längre sikt.</p>
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Determination of the factors affecting the performance of grout packsGrave, Douglas Marcus Hadley 26 February 2007 (has links)
Student Number : 7439270 -
MSc research report -
School of Mining -
Faculty of Engineering and the Built Environment / In tabular mining, common in South African gold and platinum mines, the removal of
the tabular ore body by mining operations leaves behind excavations known as
stopes. These stopes form the production areas of a mine and have to be supported in
order that a safe working environment is created. Stopes generally have widths of
close to a metre but, in some areas and on certain reefs, may be much wider. Prior to
the 1980s, a combination of in-stope pillars and timber was used to support these
stopes, but innovations from the 1970s have produced grout packs as a viable support
option. These packs are cast in situ through the use of cemented classified tailings
gravitated from surface and placed in reinforced geotextile bags at the stope face. As
these packs cure and become rigid they are able to bear load when compressed by
stope closure. In this way, the packs keep the working areas open.
To quantify the load-bearing capacity of grout packs, a range of sizes and designs was
tested in a laboratory press and, thereafter, a select few were tested underground.
Initially, two aspects of grout packs that had not been adequately quantified previously
were addressed. These were: the in situ load / compression characteristics of different
forms of grout packs; and the relationship between laboratory test results and in situ
performance. The laboratory test programme was extended to allow for an
investigation into methods of improving the yieldability of grout packs and the
possibility of using them to replace in-stope pillars.
It was found that the factors that most affect the initial strength and post-failure
characteristics of a grout pack are: the grout strength; the amount and type of steel
reinforcement; the inclusion of ancillary columnar support; and the height and diameter
of the pack. It was also found that grout packs could be used to replace in-stope
pillars, but that pack strength and spacing should be conservatively calculated before
implementation.
A provisional relationship between the behaviour of packs tested in a press and those
placed underground was determined.
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Ledarskapsträdet : Attraktiva faktorer i enhetschefers arbete för kommunalt anställdaBjörklund, Amanda, Edling, Emma January 2019 (has links)
Syftet med denna studie är att undersöka vilka faktorer som upplevs vara attraktiva i arbetet som enhetschef. För att svara mot syftet har studien genomförts med en kvalitativ metod i form av semistrukturerade intervjuer där urvalsgrupperna består av enhetschefer och HR-konsulter. Resultatet i studien kan bidra till att öka förståelsen om vilka faktorer som är attraktiva i arbetet och vilka områden som kan utvecklas för att skapa en bättre arbetsmiljö med hälsofrämjande arbete. Resultatet visar att de faktorer som upplevs vara attraktiva kan delas in i tre kategorier som utgörs av förutsättningar, påverkan och meningsfullhet. Exempelvis framkommer det att storlek av arbetsgrupp, handlingsfrihet och stimulans är avgörande för tjänstens attraktivitet. Sammantaget är det av stor vikt att undersöka vilka faktorer som upplevs vara attraktiva eftersom det kan leda till att enhetschefer stannar kvar i arbetet. / The purpose of this research is to examine what factors that appears to be attractive in the work as a unit manager. In order to achieve this purpose, a qualitative research method was chosen, using semi-structured interviews with a sample consisting of unit managers and human resource consultants. The results generated in this research aims to improve the understanding of what factors that appears as attractive in the work as a unit manager. Furthermore, the research also aims to contribute to the understanding of what areas that needs to be developed in order to create an improved and healthier work-environment for unit managers. The results in this study shows that the factors that appears as attractive can be divided into three categories; prerequisites, impact and meaningfulness. This is highlighted in for example the size of the work-group, the level of independence inhabited and stimulation, which appears as factors crucial for the attractiveness in the role as a unit manager. The reason why this study is of vital importance is because understanding the factors that appears as attractive in the work as a unit manager can be crucial in maintaining the unit managers in the workplace.
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Avaliação da percepção sobre interdisciplinaridade nas unidades de saúde USF Paranapiacaba, US Vila Helena e CEO Vila Guilherme / Evaluation of the perception of interdisciplinarity in health units USF Paranapiacaba, US Vila Helena and CEO Vila GuilhermeGiordani, Elisa Prezotto 19 April 2016 (has links)
É necessário compreender que o indivíduo, no processo saúde-doença, precisa receber atenção completa, que envolva várias disciplinas atuando de forma conjunta, numa visão que envolve integralidade de ações (Saupe et al., 2007; Salvador et al., 2011). Uma das principais características dos serviços de saúde hoje em dia no país é o atendimento feito por equipes multiprofissionais, cujo entrosamento, entendimento e troca de saberes entre seus membros levam à interdisciplinaridade (Salvador et al., 2011), tema central deste trabalho de pesquisa. Atendimento interdisciplinar envolve trabalho recíproco, criando relações sociais horizontais, contrariamente ao que ocorre no modelo de assistência tradicional, hegemônico. Exige que o saber do outro seja ouvido e pensado, inclusive dos indivíduos e das comunidades assistidos (Leite; Veloso, 2008). Este estudo, do tipo quali-quantitativo, tem por objetivo analisar as percepções que trabalhadores e usuários de três unidades de saúde, com estratégias distintas de atendimento, apresentam sobre interdisciplinaridade. Busca-se destacar dificuldades e possíveis meios facilitadores para sua prática diária na perspectiva de profissionais de saúde e usuários dessas três unidades de saúde. Foram aplicados questionários com perguntas fechadas semiestruturadas e abertas, cujos resultados foram submetidos à análise quantitativa, pela técnica descritiva de análise de frequência, e análise qualitativa pela técnica hermenêutica dialética, conforme preconizada por Minayo (2004). À luz dessa modalidade qualitativa de pesquisa aplicada aos profissionais surgiram três categorias: Meios para aumento da interdisciplinaridade; Fatores que afetam a interdisciplinaridade, subdivididos em Incentivadores, Desmotivadores e Ambíguos; e Resultados da interdisciplinaridade. Em relação aos usuários, as categorias emergentes foram: Desinteresse; Visão assistencial individualista e Vantagens da interdisciplinaridade. Os resultados encontrados foram: todas as categorias profissionais sentiram falta de outros profissionais em grupos educativos. A ausência mais sentida foi assistente social (18,75%). A estratégia interdisciplinar mais lembrada foi \"reuniões\" (38,6%). Falta noção de que é necessário trocar informações de forma efetiva, compreensível e satisfatória para todos. Mostrou-se importante aproveitar esses momentos para discutir protocolos e rotinas. Instrumento relevante para aumentar as trocas entre os profissionais foi a capacitação (13,6%) que melhora o relacionamento em equipe ao diminuir inseguranças. Trocas de informações em equipe multidisciplinar podem transformála em interdisciplinar. Pertencimento foi fato importante para a interdisciplinaridade, assim como dialogar, tolerar, respeitar, ouvir, ser flexível e enxergar o que está além de si, com interação social, horizontal. Número reduzido de profissionais, tomar conhecimento dos resultados das decisões em equipe e corresponsabilidade também foram fatores de destaque. Mais de 70% dos usuários relatou não participar de grupos educativos, evidenciando o curativismo. Os usuários valorizaram o atendimento por mais de um profissional. Acolhimento prescinde da ação interdisciplinar. Nenhum modo de atendimento foi sugerido pelos usuários. A interdisciplinaridade favorece a relação entre a equipe e o usuário, diminui espera e aumenta resolução. Na US Vila Helena, a interdisciplinaridade prescindiu de reuniões de equipe para acontecer. / It is necessary to understand that the individual in the health-disease process, must receive full attention, involving several subjects acting together, a vision that involves completeness of shares (Saupe et al., 2007; Salvador et al., 2011). One of the main characteristics of health services in the country today is the care delivered by multidisciplinary teams, whose rapport, understanding and exchange of knowledge among its members leading to interdisciplinarity (Salvador et al., 2011), a central theme of this research . Interdisciplinary care involves reciprocal work, creating horizontal social relations, contrary to what occurs in traditional hegemonic model of care. It requires knowledge of each other to be heard and thought, including of individuals and assisted communities (Leite and Veloso, 2008). This study of qualitative and quantitative, aims to analyze interdisciplinarity and what it represents in relation to the Unified Health System (SUS). The aim is to highlight difficulties and possible facilitators means for their daily practice from the perspective of health professionals and members of three health units with different strategies of care. Questionnaires were applied with semi-structured questions closed and open, the results of which were subjected to quantitative analysis by descriptive technique of frequency analysis and qualitative analysis by dialectic hermeneutics technique, as proposed by Minayo (2004). In light of this qualitative mode of applied research professionals emerged three categories: 1. \"Means for increased interdisciplinarity,\" 2. \"Factors affecting interdisciplinarity\", subdivided into \"people support\", \"demotivating\" and \"ambiguous\" and 3. \"Interdisciplinary results.\" Regarding users, emerging categories were: 1. \"Disinterest\", 2. \"Individualistic care vision\" and 3. \"Advantages of interdisciplinarity.\" The results were all professional categories have missed other professionals in educational groups. The most felt no social worker was (18.75%). The most remembered interdisciplinary strategy was \"meetings\" (38.6%). Lack notion that it is necessary to exchange information in an effective, comprehensive and satisfactory for everyone. It proved to be important to seize these moments to discuss protocols and routines. Important tool for increasing exchanges among professionals was the training (13.6%) which improves the relationship as a team to reduce insecurities. Exchanges of information in a multidisciplinary team can turn it into interdisciplinary. Membership was important fact for interdisciplinarity, as well as dialogue, tolerate, respect, listen, be flexible and see what is beyond itself with social interaction, horizontal. Reduced number of professionals, aware of the results of team decisions and responsibility were also prominent factors. Over 70% of users reported not participate in educational groups. Users value the service for more than a professional. Home dispenses interdisciplinary action. No answer mode was suggested by users. Interdisciplinary favors the relationship between the team and the user decreases expected and increases resolution. In US Vila Helena interdisciplinary dispensed team meetings to happen.
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