108f. / Submitted by Oliveira Santos Dilzaná (dilznana@yahoo.com.br) on 2013-08-29T19:26:25Z No. of bitstreams: 1 Dissertacao_Breno_da_Silva_Carvalho.pdf: 9227353 bytes, checksum: 23c2e4e1918c56847d9098797fe207b3 (MD5) / Approved for entry into archive by Ana Portela(anapoli@ufba.br) on 2013-09-02T17:07:54Z (GMT) No. of bitstreams: 1 Dissertacao_Breno_da_Silva_Carvalho.pdf: 9227353 bytes, checksum: 23c2e4e1918c56847d9098797fe207b3 (MD5) / Made available in DSpace on 2013-09-02T17:07:54Z (GMT). No. of bitstreams: 1 Dissertacao_Breno_da_Silva_Carvalho.pdf: 9227353 bytes, checksum: 23c2e4e1918c56847d9098797fe207b3 (MD5) Previous issue date: 2010 / CAPES / Na presente dissertação, analiso as formas de consumo do equipamento náutico Bahia Marina, situado em Salvador/Bahia, a fim de compreender o uso social que os distintos grupos de consumidores – constituídos por locatários de vagas para embarcação, clientes dos restaurantes e públicos das festas de verão e de música eletrônica – realizam deste espaço. Assim, considero o lazer como atividade mediadora e integrada ao consumo, sendo ambos responsáveis e contribuintes para a construção da autoimagem do ator social moderno, o qual compreende a existência de espaços prévios e nítidos para sua ocupação em cada um dos estratos sociais. A Bahia Marina, por sua vez, reposiciona este sujeito frente à sua rede social, permitindo que ambos – coletivo e indivíduo – renegociem suas normas internas e seus campos de socialização, legitimando a autoimagem construída e permitindo que este indíviduo venha a ser mediante o outro. In this dissertation, I examine critically the consumption at the Bahia Marina’s place, located in the city of Salvador, Bahia State, Brasil, to understand the social use that different consumer groups – such as the renters of ship lots, restaurant goers and the summer parties goers, as well as the people who attend to the electronic music parties – do at this area. Therefore, I assume that the amusement is an activity at the same time intermediary and integrated to the consumption, being both responsible and contribuitive to the construction of the modern social actor’s self-image, who is aware of the existence of clear and predesigned spaces to his occupation in each and every social stratus. The Bahia Marina, by its side, relocates this subject to its social network, allowing both – collectively and individually – renegotiate their intern rules and its socialization fields, legitimating the built self-image and allowing this individual being to become a being through the other. / Salvador

Amusement space embodies hegemonic and Utopian dialogue concerning urban conditions. Throughout the twentieth century, two rival urban visions have reigned: the Coney Island model, a chancy, participatory theatre where patrons can confront head-on current conditions; and the Disney model, a carefully planned setting where guests are made to feel comfortable and secure. The current ascendancy of the Disney model, evident in urban and suburban landscapes increasingly shaped in the Disney image, has attracted the attention -- and alarm --of critics who interpret this trend as urban planning with a 'sinister twist.' A case study of Disney's involvement with Seattle Center, originally the site of the 1962 World's Fair and now Seattle's premier urban park, demonstrates, however, that people actively challenge, negotiate, and reform the Disney model to meet their needs by infusing the space with traces of the rival Coney model. The suggestions Disney made for renovation of Seattle Center sparked a city-wide debate that centred on the roles of local participation, cultural sensitivity, and aesthetic design in urban space; Disney was found lacking on all accounts and eventually rejected entirely. Seattle's experience with Disney demonstrates that amusement space offers a rich terrain upon which people can dream about, and implement, urban change. / Arts, Faculty of / Geography, Department of / Graduate

The main purpose of this thesis is business plan of new family fun center and evaluates its business plan. The diploma thesis is divided to two parts. The first part of thesis concentrates on theoretical part and prepares basis for the practical part and deals with issues in its spare time from different angles, the actual business plan and selecting appropriate legal forms of business. Second part includes business plan which will be used for dealings with financial institutions and investors. The business plan contains all the key parts such as the introduction of company, PEST analysis or analysis of competitors, marketing plan, operation and financial plan.

The aim of this Diploma Thesis is the elaboration of a study concerning the project for the reconstruction of the historical building of a granary in Hluboká nad Vltavou into an amusement park. The theoretical base of the thesis deals with the importance of the tourism at the national and regional levels where the contemporary situation of the Southern Bohemian Region is described in a more detailed way. A part of the thesis includes selected examples of local and foreign case studies dealing with similar projects like the planned project of an amusement park and it also corresponds with the contemporary market trends. The main practical part of the thesis deals with the design of the reconstruction of the historical building of a granary in Hluboká nad Vltavou into an amusement park. The purpose of the thesis is not the procession of a realistic project including all parts thereof but a study offering the solutions how to use the building in connection with the strategic planning document of the town Hluboká nad Vltavou as well as the Southern Bohemian Region. The practical part includes the description of the project of the granary, including the design, basic economic analysis and possibilities of the marketing communication. The technical documentation of the building is a part of attachments.

Nowadays the evolution of civilization gives us the opportunity to have more and more free time and fun is taken as just like one of the opportunities how time can be used. Architecture going to be only a tool for developing and promoting business within amusement parks. But how does entertainment affect us? Do we need have fun? And what else can give a person a symbiosis of joy and architecture? The aim of this work is to analyze the problem of relations between fun and architecture and suggest a solution in a specific architectural intention.

Titel: Konsumenters upplevda servicekvalité på svenska nöjesparker – Medförde pandemin nöjdare kunder? Nivå: Examensarbete på grundnivå (kandidatexamen) i ämnet företagsekonomi Författare: Patrik Burman och Theres Gauffin Handledare: Peter Ek Datum: 2023 – juni Syfte: År 2020 stängde alla nöjesparker i Sverige för att minska risken för smittspridning av COVID-19. Studiens syfte är att analysera och jämföra den upplevda servicekvalitén vid införande av restriktioner för att minska smittspridningen av COVID-19 på nöjesparker i Sverige. Är besökare mer eller mindre nöjda efter pandemin jämfört med före? Metod: Studien genomfördes som en kvantitativ deduktiv studie. Det empiriska materialet utgjordes av recensioner av Sveriges två största nöjesparker publicerade på Tripadvisor.com åren 2019, 2021 och 2022. Materialet analyserades med hjälp av innehållsanalys. Statistiska analyser utfördes för att generalisera resultaten till besökare på nöjesparker i Sverige. Resultat och slutsats: Den upplevda servicekvalitén på svenska nöjesparker var lägre efter pandemin jämfört med före, vilket resulterade i lägre kundnöjdhet. Bidragande orsaker var upplevelse av långa köer och trängsel vilket resulterade i lägre upplevt värde. Detta trots att nöjesparkerna begränsade det totala antalet besökare. Examensarbetets bidrag: Studiens bidrag är inom forskningsfältet för servicekvalité och kundnöjdhet. Studien bekräftar innehållsanalys av recensioner publicerade online som metod för att mäta upplevd servicekvalité. Studien visar vilka teman av servicekvalité som är viktiga för besökare på nöjesparker och hur bedömningen av dessa teman förändrats efter pandemin. Studien visar också på att upplevt värde förmedlar relationen mellan kundnöjdhet och servicekvalité. Förslag till fortsatt forskning: Framtida studier kan undersöka om besökarnas upplevelse av väntetid och trängsel har förändrats efter pandemin. Metoden för denna studie skulle kunna kombineras med andra metoder för att stärka metodens validitet. / Title: Consumers perceived service quality at amusement parks in Sweden – Did the pandemic result in more satisfied customers? Level: Student thesis, final assignment for bachelor’s degree in business administration. Author: Patrik Burman and Theres Gauffin Supervisor: Peter Ek Date: 2023 - June Aim: Year 2020 the amusement parks in Sweden closed down due to the COVID-19 pandemic. The aim of this thesis is to analyse and compare perceived service quality when restrictions are introduced in order to minimize the spread of COVID-19 at amusement parks in Sweden. Are visitors more or less satisfied after the pandemic compared with before? Method: The thesis is conducted as a quantitative deductive study. The empirical data was collected from reviews on the two largest amusement parks in Sweden published on Tripadvisor.com the years 2019, 2021 and 2022. The data was analysed using content analysis. Statistical analysis was performed in order to generalize the results to visitors at amusement parks in Sweden. Results and conclusions: The perceived service quality at amusement parks in Sweden was lower after the pandemic compared with before, which resulted in lower customer satisfaction. Contributing factors was the perception of long lines and crowding which resulted in less perceived value despite the restriction of the number of visitors. Contribution of the thesis: The contribution of the thesis is within the research field of service quality and customer satisfaction. The thesis confirms that content analysis of reviews published online is a suitable method for measuring perceived service quality. The thesis shows which themes of service quality are important to visitors at amusement parks and how their evaluation of these themes has changed after the pandemic. The thesis also shows that perceived value mediates the relationship between customer satisfaction and service quality. Suggestions for future research: Future research can investigate if visitors’ perception of lines and crowding has changed after the pandemic. The method of this thesis can be combined with other methods in order to amplify the validity.

Faire de l’humour peut sembler être un divertissement qui vise à faire rire un spectateur. Pourtant, la question à savoir ce qu’est faire de l’humour est loin de faire l’unanimité et c’est précisément la question de ce mémoire. Dans le premier chapitre, je discuterai de la nature de l’objet humoristique qui est généralement considéré comme un objet unidimensionnel alors qu’il devrait être analysé sous trois dimensions : son contenu (le sujet), son contenant (la forme) et son contexte (l’environnement). Une seule de ces dimensions peut être amusante pour que l’objet soit amusant. Dans le chapitre 2, j’expliquerai ce qui est considéré comme amusant en présentant les diverses théories philosophiques en humour : la théorie de la supériorité, celle du relâchement et celle de l’incongruité. Il ressort de la discussion que parmi ces théories, seule celle de l’incongruité est universelle à tous les objets humoristiques. Au chapitre 3, je défendrai l’idée que l’amusement est une émotion au même titre que la peur et la colère, car il répond à la plupart des critères qui permettent de définir une réaction affective comme étant une émotion. Finalement, au chapitre 4, je soutiens le fait que l’amusement n’est pas la seule émotion qui joue un rôle en humour : la surprise est « introductive » à l’amusement. La surprise peut modifier la perception qu’un individu a de son propre amusement. Je suggère que faire de l’humour requiert une connaissance du spectateur afin de générer une « surprise-amusement » chez ce dernier. / Humour may seem like entertainment that aims to make someone laugh. Yet, the question of what it is to be humorous is far from unanimous and that is precisely the question of this thesis. In the first chapter, I will discuss the nature of the humorous object, which is usually considered as a one-dimensional object, whereas it should be analyzed in three dimensions: its content (the subject), its container (the form) and its context (the environment). Only one of these dimensions need to be comic for the object to be amusing. In chapter 2, I will explain what is considered amusing by presenting the various philosophical theories of humour: the superiority theory, the relief theory, and the incongruity theory. The discussion will show that of these theories, only the incongruity theory is universal to all humorous objects. In chapter 3, I will argue that amusement is an emotion in the same way as fear and anger as it meets most of the criteria for defining an affective reaction as an emotion. Finally, in chapter 4, I argue that amusement is not the only emotion that plays a role in humour: surprise is "introductory" to amusement. Surprise can alter an individual’s perception of their own amusement. I suggest that making humour requires knowledge of the spectator to be able to generate "surprise-amusement".

“LINDA LAND” is a short story about a man who created an amusement park based on Hell, and his teenage son, who has developed a crush on the preacher’s daughter. Though there are many real-life muses that inspired the story—like Simon Rodia, the artist behind the Watts Towers—the four main literary sources are William Shakespeare’s play, “Romeo and Juliet,” Karen Russell’s novel, “Swamplandia!,” Sylvia Plath’s poem, “Mirror,” and Charlie Kaufman’s screenplay, “Adaptation.”

QC 20100702

Amusement parks are a huge business. Guest experiences determine the success or failure for an amusement park. This report suggests an approach to improve guest experience by managing guest flow. The guest happiness optimization problem is formulated into a visitor routing management model. The constraints for this model include attraction attributes and guest behavior. To build the attraction constraints, their information is first gathered from internet, field studies and surveys, and then input into simulation software. Constraints on guest behavior are set up with a literature study and a guest survey. A two phase heuristic is developed to solve this problem with constraints. Candidate routes are generated with a route construction algorithm in the first phase. Visitor distribution and selection on these candidate routes are determined in the second phase using a mixed integer programming solver. Visitor routes are then recommended to the park’s operator side, for them to distribute to guests visiting on their vacations. Data from Disney Epcot are collected and applied in the case study to implement the methodology in this report. Attraction operations capability is maintained at the current level with no additional cost for the project, while guest satisfaction is improved by ensuring the number and type of attractions they visit. In addition, average waiting time for visitors is reduced by at least 70% in the recommended operation strategy. / text