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Investigating the use of Gamification in data presentationSvensson, Jacob January 2022 (has links)
In recent years, the use of video games has increased worldwide. A variety of industries such as business and education have taken a great interest in this phenomenon by applying game elements in a non-game context with the goal to increase users motivation. However, there are still areas where the use of Gamification is yet to be explored. One of these areas is Gamification applied to statistics, where there is a limited amount of research. Research suggests that statistics can be difficult for people to interpret, especially when there is a lack of interest involved. Therefore this study examined if Gamification could be used to to influence the user experience when presenting data in a dashboard. The user centered design method double diamond was used to create two prototypes, one with gamification and one without. These prototypes were compared through A/B testing, where the gamified prototype proved to be the winner, resulting in that gamification did have an positive impact of the user experience when presenting data in a dashboard. The resulting prototype proposes a way of how gamification can be applied when presenting data in a dashboard.
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”Inget om oss utan oss” : Ett användarcentrerat tillvägagångssätt för att utveckla Canvas för studenter med ADHD/ADD / ”Nothing about us without us” : A user centered approach to developing Canvas for students with ADHD/ADDBerg, Hulda January 2022 (has links)
Den här studien undersöker hur ett användarcentrerat tillvägagångssätt kan utveckla gränssnittet för den digitala läroplattformen Canvas, baserat på hur plattformen upplevs av studenter med ADHD/ADD. Genom intervjuer och observationer har data samlats in kring studenternas interaktion med Canvas och vad de upplever för problematik med plattformen. Baserat på studenternas upplevelse, samt riktlinjer som går att återfinna i teorin, har ett alternativt gränssnitt har sedan skapats. Detta gränssnitt har sedan testats av studenterna för att samla in ytterligare information om vad som kan förbättras samt för att testa om förändringarna som gjorts är något studenterna upplever positivt. För att utveckla en produkt som fungerar för samtliga användare är det viktigt att i ett tidigt skede ta i beaktning de med funktionsnedsättningar, och genom att involvera dessa tidigt i designprocessen kan en digitalt tillgänglig produkt utvecklas. Data från denna studie har gett värdefulla insikter i vad studenter med ADHD/ADD upplever problematisk med digitala läroplattformar. / This study examines how a user centered approach can develop the learning management system Canvas, based on how it is perceived by students with ADHD/ADD. By conducting interviews and observations data has been collected about the students interaction with Canvas and what they experience as problems with the platform. Based on the students experiences and guidelines that can be found in the theory, an alternative interface has since been created. This interface has since been tested by the students to gather additional information about what can be improved, and to test whether the changes that have been made are well met. In order to develop a product that work for all users, it is important to take those with disabilities into account at an early stage in the design process, and by doing so a digitally accessible product can be developed. Data from this study provides valuable insights into what students with ADHD/ADD experience as problematic with learning management systems.
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Enhancing Employer Engagement in an Application for Supporting Employees' Return-to-Work Processes in Chronic Pain / Design av ett digitalt arbetsgivarverktyg med målet att förbättra återgångsprocessen till arbete efter sjukskrivning på grund av kronisk smärtaLarsson, Anna January 2023 (has links)
SWEPPE is a mobile application for employees returning to work after sick leave and a web application for their employer. Employees can update the application with data regarding their return-to-work process and choose what to share with their employers. When SWEPPE was tested in real contexts, the researchers developing the application found that employers were not using the application to its full potential, and there was a need for further development. This master's thesis identified requirements for employers in their web application to support their employee's return-to-work process caused by chronic pain. Additionally, prototypes were designed in an iterative human-centered design process, focusing on usability in terms of satisfaction. In each iteration, prototypes were first designed and modified, and afterward, evaluations with stakeholders participating took place. The study revealed that contributing further knowledge to the employers, showing employees data efficiently, designing in line with the employer's workflow, and considering the integrity aspect were essential for usability. The design process resulted in a high-fidelity prototype, and the last evaluation showed that the designed prototype was usable in terms of satisfaction.
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User-Centered Methods on Established Products : Developing a methodology to align already established products to a user-centered approachRoos Morales, Carla January 2023 (has links)
With the increasing demand for usability, it is crucial for organizations to understand their users’ needs and align their products to a more user-centered approach. However, due to increasing demands for usability, many companies may find it difficult to hire new UX personnel to quickly fix their issues. This thesis aims to develop a methodology for organizations to conduct user research and analysis on their existing products. The goal is to assist teams with limited UX-personnel to understand their users, product state, and team structure, enabling a more user-centered approach. During this project, the Double Diamond Model of Design was used. The model consists of four phases: Discover, Define, Develop, and Deliver, which was used to build an understanding of the problem, design a solution, and validate the methodology’s effectiveness. In the initial stage, Discover, research was conducted to gather insights into the current situation of UX in the form of a general field study and product orientation. The research involved gathering information about product-specific and organizational aspects related to UX. Additionally, various UX methods were explored through a literature study. The findings were synthesized and used for the second stage, Define, where the methods were selected based on the previous findings. In the Develop stage, the methodology was created using well-established UX methods and provided a workflow regarding four key areas: Users, System, Team, and Prototype. During the last stage, Deliver, the methodology was tested by performing a selection of methods on Nasdaq’s product NRP. The methodology was later evaluated by testing it on primarily developers, where the aim was to investigate whether they understood how to utilize the methodology based on a given scenario. The evaluation of the methodology resulted in an over-all positive experience, with participants recognizing its purpose and potential usefulness in encouraging a user-centered approach. Participants proposed including more specific guidelines and actual examples to facilitate the process and increase understanding. The evaluation showed that further information, such as clarifying comments on artifact utilization and method purpose, would enhance the methodology’s effectiveness. The reliability and validity of the methodology were considered in relation to its use of established UX methods. While these methods are widely taught and recognized, the restricted testing and limited participants prevented a conclusive determination of the methodology’s overall effectiveness. Further testing, refinement, and evaluation with broader participant groups are recommended to further establish its reliability and validity. / I takt med att efterfrågan på användbarhet ökar hos digitala produkter är det viktigt för organisationer att förstå sina användares behov och anpassa sina produkter till ett mer användarcentrerat tillvägagångssätt. På grund av den ökande efterfrågan på användbarhet kan det dock vara svårt för många företag att snabbt anställa ny UX-personal för att lösa sina problem. Denna avhandling syftar till att utveckla en metodik för organisationer för att utföra användarstudier och analys av sina befintliga produkter. Målet är att förstå användarna, produktens nuvarande tillstånd och teamets struktur för att kunna hjälpa team med begränsad UX-personal att anpassa produkterna till ett mer användarcentrerat tillvägagångssätt. Under detta projekt användes Double Diamond-modellen för design. Modellen består av fyra faser: Discover, Define, Develop, och Deliver, som användes för att skapa en förståelse kring problemet, utforma en lösning och validera metodikens effektivitet. I den inledande fasen, Discover, undersöktes nuläget för UX i form av en allmän fältstudie och produktorientering. Fältstudien innefattade insamlande av information om produktspecifika och organisatoriska aspekter relaterade till UX på företaget. Dessutom utforskades olika UX-metoder genom en litteraturstudie. Resultaten sammanställdes och användes i det andra steget, Define, där metoderna valdes ut baserat på de tidigare resultaten. I Develop-stadiet skapades metoden med hjälp av väletablerade UX-metoder och gav ett arbetsflöde för fyra nyckelområden: Användare, System, Team, och Prototyp. Under det sista steget, Deliver, testades metodiken genom att utföra ett urval av metoder på Nasdaqs produkt NRP. Metodiken utvärderades senare genom att den testades på främst utvecklare, där syftet var att undersöka om de förstod hur de skulle använda metodiken utifrån ett givet scenario. Responsen från deltagarna var positiv, där de uttryckte den att de såg potentialen metodiken hade för att uppmuntra ett användar-centrerad tillvägagångssätt. Deltagarna föreslog att man skulle inkludera mer specifika riktlinjer och faktiska exempel för att un- derlätta processen och öka förståelsen. Utvärderingen visade att ytterligare information, till exempel förtydligande kommentarer om artefakter och metodens syfte, skulle förbättra metodens effektivitet. Metodikens tillförlitlighet och validitet övervägdes i förhållande till etablerade UX-metoder. Med begränsad testning och deltagaran- tal förhindrades en slutsats om metodikens effektivitet. Rekommendationen är att ytterligare testning, förfining och utvärdering med bredare deltagargrupper krävs för att fastställa tillförlitlighet och validitet.
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Design as a tool to counteract physical discomfort when using in-ear true wireless headphones : A user-centered design studyBuske, Nicoline January 2023 (has links)
This study examines how a user-centered approach can influence product design to reduce physical discomfort when using in-ear true wireless. The given study is a collaboration with the consumer electronics company Zound Industries. The purpose has been to understand the origins of why physical discomfort can arise when using in-ear true wireless headphones and to what extent the user behaviour plays in it all. Previous studies have shown how physical discomfort in the form of eczema, itching and soreness has been caused by the use of in-ear true wireless. Based on user-centered methods such as expert interviews, cultural probes, user interviews, focus groups, this study has been able to identify not only how, but why physical discomfort can occur when using in-ear true wireless. Furthermore, the study has also been able to identify behavioural patterns among users that reveal how headphones are used for purposes other than what they are intended for. It has been possible to show how users use their headphones like an earplug without music to block out sound in order to be able focus or to communicate they don’t want to be disturbed to avoid social interactions. The conducted knowledge and insights provide a better understanding of how design can be used to enhance the experience of using in-ear true wireless headphones. Applying design strategies within design for behavioural change, an adjustable headphone has been developed that allows the user to use the headphone according to the needs of the user. The study provides a basis for how design can be better utilised in future in-ear true wireless headphones.
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Slappna av i väntrummet : En studie om hur produktdesign kan stötta patienter i väntrummet innan en gynekologisk cellprovtagning / Relax in the Waiting Room : A Study on How Product Design Can Support Patients in the Waiting Room Before a Gynecological Pap SmearDahlgren, Ebba January 2023 (has links)
Att gå på en gynekologisk cellprovtagning är något flera kvinnor tycker är obekvämt. Det upplevs som ett oroligt och obehagligt möte. Studien undersöker därför följande frågeställning; Hur kan produktdesign stötta en stressad/oroad patient i ett väntrum inför en cellprovtagning? Syftet för studien är att förbättra kvinnors väntrums-upplevelser inom kvinnlig vård samt undersöka hur designmetoder och produktdesign kan bidra till framtagandet av en produkt som lindrar användarens stress och orosnivåer i väntrummet inför cellprovtagning. Studien förhåller sig till ett användarcentrerat förhållningssätt som riktar sig till att designa för användaren. Även co-design tillämpas där användaren och designern samarbetar under delar av designprocessen. Denna studies användare är kvinnor i åldern 23–30 år som gör sina första cellprovsbesök. För att undersöka studiens frågeställning samlades kvalitativ information genom en expertintervju, intervjuer med användaren och workshops med användaren. Dessa metoder analyserades och resulterade i önskemål på fysiska attribut i produkten. Delar av önskemålen togs med i beslut senare i designprocessen. Användarnas problem definierades i metoden Problem Definition. De problem som användarna angav i Problem Definition var att komforten i väntrummet är bristande, väntetiden är oviss samt rastlöshet i väntrummet. Metoden Problem Definition blir studiens grundställning i designprocessen där beslut tas utifrån att lösa de nyssnämnda problemen. Designprocessen bestod främst utav brainstorming, brainwriting och två delar av skissande och prototypande där slutkonceptet framställdes. Studiens frågeställning besvaras genom framtagandet av en interaktiv stol. Stolen syftar till att höja komforten i väntrummet samt uppmuntra till interaktion med användaren och därmed bidra till minskad stress och oro. Interaktionen sker genom att användaren gungar eller vaggar upp och ner när den sitter ner och lutar sig bakåt i möbeln. Slutsatsen är att produktdesign kan stötta en stressad och oroad patient genom att göra denne bekväm, skapa komfort och distrahera från väntetiden i väntrummet. Slutprodukten kom fram till det ovan beskrivna, men fortsatta användartester, funktionstester etc krävs för att framta en stol fullt fungerande för sitt syfte. / Going for a gynecological pap smear is something many women find uncomfortable. It is experienced as an uneasy and unpleasant meeting. The study therefore examines the following question; How can product design support a stressed/anxious patient in a waiting room before a Pap test? The purpose of the study is to improve women’s waiting room experiences in women’s health care and to investigate how design methods and product design can contribute to the development of a product that relieves the user’s stress and anxiety levels in the waiting room before a Pap test. The study relates to a user-centered approach, which focuses on the user’s needs in the design process. Co-design is also applied where the user and the designer collaborate during parts of the design process. The users of this study are women aged 23–30, i.e., women who are attending their first pap smear test appointment. In order to investigate the study's question, qualitative information was gathered through an expert interview, interviews with the user and workshops with the user. These methods were analyzed and resulted in requests for physical attributes in the product. Parts of the requests were included in decisions later in the design process. The users’ problems were defined in the method Problem Definition. The problems that the users indicated during this method were; a lack of comfort in the waiting rooms, unclear waiting times, and restlessness in the waiting room. The Problem Definition method becomes the basis of the study in the design process where decisions are made based on solving the problems just mentioned. The design process mainly consisted of brainstorming, brainwriting and two parts of sketching and prototyping where the final concept was produced. The study’s question is answered through an interactive piece of furniture. The chair aims to increase comfort in the waiting room and encourage interaction with the user, thus reducing stress and anxiety. The interaction takes place by the user rocking the chair up and down while sitting down and leaning back in the chair. The conclusion is that product design can support a stressed and anxious patient by making them comfortable, creating comfort and distracting from the waiting time in the waiting room. The final product resulted in what was described above, but further user tests, functional tests, etc. are required to produce a chair fully functional for its purpose.
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Affordances and challenges when creating a digital experience for people using smart watches with the intent of purchasing groceriesHedberg, Evelina January 2020 (has links)
New technology is revolutionizing the retail industry by providing new conditions and questioning the traditional way of shopping. Wearable devices have gained popularity lately and smartwatches are one of the most popular among them [12]. However, little research has been made in the area of creating experiences for grocery retail purchases using smartwatches, which is where this study aims to contribute. Through establishing what affordances and challenges there might be when creating a digital experience for people using smart watches with the intent of purchasing groceries. With the support from CompanyX, one of the leading companies with their core business in grocery retail, the study was built around Apple Watch users as the target group. An experience-centered design method was used to incorporate the end user at each stage of the design process. A high fidelity prototype was created based on the decoded material from the semi-structured interviews performed. The prototype was then evaluated in a remote setup using both in-depth test sessions and a broader evaluation questionnaire. The results showed that the prototype proposed added value for the user by providing an experience that would encourage a more structured and inspirational way of purchasing groceries. The attitude towards the prototype was positive. However, further improvements are suggested and discussed aiming to suit the limited interaction options of a smartwatch, better. The study provides insights in what the attitude looks towards different types of functionalities aiming to create an enhanced grocery shopping experience among Apple Watch users. / Nya tekniska förutsättningar revolutionerar handelsmarknaden genom nya förutsättningar som ifrågasätter traditionellt sätt att handla på. Teknologier som Wearables har under de senaste åren blivit mycket populära där de vristburna enheterna är de som står ut särskilt i popularitet. Dock har lite studier gjorts på hur man med hjälp av Wearables skulle kunna skapa en upplevelse ämnad att underlätta shoppingupplevelsen hos personer som handlar matvaror. Vad öppnar en smartklocka upp för förutsättningar och vad finns det för utmaningar att skapa en upplevelse med hjälp av en smartklocka? Med stöd från CompanyX, en av Sveriges ledande företag inom dagligvaruhandel, byggdes studien kring Apple Watch-användare. Användaren var central genom hela studien då den var byggt runt användarbeteenden och användarupplevelser. En prototyp skapades baserat på de resultat som fastställdes kring användandet, samt testad på slutanvändarna. Resultaten visade att prototypen skapade värde för användaren då den uppmuntrade till ett mer strukturerat samt inspirerande sätt att handla matvaror på. Prototypen togs emot positivt men skulle gynnas av ytterligare förbättringar och design iterationer främst kring smartklockans begränsade interaktionsmöjligheter. Studien bidrar med insikter kring hur attityden ser ut kring skapandet av en användarupplevelse för matvaruhandel i en smartklocka hos Apple Watch användare.
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Dynamic Culture-Centered Design for User Empowerment, with Applications to Techno-Culture in GhanaPrempeh, James Agyeman 14 September 2011 (has links)
No description available.
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Experiential Workplace Design for Knowledge Work Organizations: A Worker Centered ApproachOlson, Branka V. 01 June 2016 (has links)
No description available.
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Cognitive Systems Engineering as an Ontology for DesignTan, Kok Keng 25 August 2010 (has links)
No description available.
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