Verksamheter i dagens samhälle måste utvecklas i snabb takt och i samband med digitaliseringen uppstår nya tekniker som kan hjälpa till att effektivisera, förbättra och förenkla arbetet inom verksamheter. En av dessa tekniker är Robotic Process Automation (RPA) som handlar om att automatisera enkla och monotona verksamhetsprocesser med tydliga regler. Implementeringen av RPA innebär både utmaningar och möjligheter som måste hanteras för en lyckad implementering. I nuläget existerar det en begränsad information kring hur RPA implementeras in i tillverkningsindustrin och i vilka processer som lämpar sig för automatisering i detta område. Tidigare forskning som identifierats har undersökt utmaningar vid implementering av RPA, samt hur utmaningarna bör ses från leverantörens perspektiv. Vår studie handlar om vilka organisatoriska utmaningar det finns före och under en RPA-implementering inom tillverkningsindustrin. I syfte att undersöka hur RPA tillämpas i tillverkningsindustrin har frågeställningen tagits fram: Vilka organisatoriska utmaningar finns det före och under en RPA-implementering inom tillverkningsindustrin? För att besvara studiens frågeställning har en kvalitativ ansats använts. Med hjälp av semistrukturerade intervjuer har ett empiriskt datamaterial samlats in, dessa har sedan kategoriserats utifrån identifierade teman som framkom ur litteraturen. Det analyserade resultatet har legat till grund för studiens slutsats gällande att identifiera utmaningarna. Viktiga slutsatser visade sig vara att anpassa utvärderingsmetod med fokus mot valda områden i tillverkningsmoment, tydliga förankringsprocesser, ägandeskap av processer, och utbildning som matchar förändrade arbetsuppgifter / Today, organizations must develop quickly and together with digitalization new technology can help organizations improve, become more effective, and simplify their work. One of these technologies is Robotic Process Automation (RPA), which automates simple and monotonous business processes with clear rules. The implementation of RPA carries challenges and opportunities that must be handled for a successful implementation. There is currently limited information regarding how RPA is implemented in the manufacturing industry and in which processes are suited for automation. Previous research has studied the challenges faced when implementing RPA and how they should be viewed from a supplier’s perspective. This study's purpose is to identify and explore organizational challenges before and under an RPA implementation within manufacturing industries. To investigate the topic, the following question is posed; Which organizational challenges can be identified before and during an RPA implementation within manufacturing industries? In order to answer the question, a qualitative method has been used through the use of semi-structured interviews that collected empirical data material. Using a thematic analysis based on identified themes found in the literature, the study can conclude, among other things, that securing a higher quality of automation is not only developed for cost efficiency but as well as using an adapted evaluation method with a focus on selected areas in manufacturing stages

Higher education institutions in Barbados have introduced blended learning as a strategy to improve students' academic performance and achievement. Despite the implementation of blended learning, the poor student performance and outcomes persist. The purpose of this qualitative case study was to explore how teaching processes and practices at the institution have influenced blended learning to improve student achievement. A social constructivist framework was used to guide the study. The research question addressed the practices and processes used by teachers to increase student learning and performance in a blended learning environment. Data collection involved semistructured interviews with 6 teachers from the study site. Lean coding analysis yielded 4 themes: student engagement, student success, pedagogical and technological challenges, and teacher professional development. Findings were used to create a teacher professional development program for local stakeholders with an emphasis on pedagogical best practices and processes for creating and sustaining an effective blended learning environment. Findings may be used to improve student engagement and academic success at the study site.

Much like other cities Stockholm has traditionally used a technical system for managing stormwater. With time this system has become overburdened and has led to large environmental concerns. To reach water quality goals set by the EU Stockholm needs to decrease pollution released to recipients by 70-80%.  Green infrastructure (GI) has increasingly been used as an alternative and addition to technical stormwater systems. Many studies have been conducted on different solutions and their stormwater management performance. The City of Stockholm have done research on numerous solutions to evaluate their performance in the context of Stockholm as well. However, implementation in the inner city is slow, thus this study explores why this is the case, and how Stockholm’s stormwater management goals can be reached. Stockholm predominately uses trees planted in plant beds using structural soil, and a combination of constructed wetlands and wet ponds for stormwater management. In new developments there is no real concern, as the GI can be included in planning at an early stage. Including these solutions in existing environments causes issues related to space, both above and below ground, and costs. Therefore, other solutions need to be found. This study explored green roofs, green walls and permeable pavements as possible options. Additionally, it found that finding new space that has previously not been used for GI could be an option. To mitigate financing issues new ways of promoting investment into GI from private property owners could be utilized, but that there also is a mismatch between supposed support for sustainable stormwater management on the political side and funds allocated. Finally, the study recommends that Stockholm takes the technical systems into account and explores what GI measures best work together with it to more effectively decrease pollution.

Previous studies have shown that provision of sustainable electricity supply to rural households is essential to bring development to off-grid populations. For this reason, most developing countries put large efforts into rural electrification programs to stimulate development and reduce poverty. However, to be sustainable these programs need to recover costs, which poses a challenge to remote low income populations.  This often forces governments and other institutions involved in rural electrification to subsidize the electricity production. It also affects the choice of technology and places a barrier on the level of energy provided in line with the ability to pay for services. As a result of this, most programs have failed to achieve the desired objectives, as the technologies used often do not support income generating activities that could increase the payment capabilities of the beneficiaries and contribute to development. This thesis is focused on the rural electrification program of South Africa, the country in sub-Saharan Africa that has the highest access to electricity. It investigates the success elements that influence the sustainability of rural electrification programs and their contributions to socio-economic development. This was achieved by evaluating the South African program that provides solar home systems to off-grid communities, and a hybrid solar-wind mini-grid project in South Africa. The study also draw lessons from other rural electrification programs in neighbouring countries, i.e. an evaluation of a hybrid solar-diesel mini-grid system in Namibia, and a review of two systems, a hybrid solar-biomass mini-grid project in Botswana and a hydro mini-grid program in Lesotho. The study revealed that hydro based hybrid mini-grid systems provide the most cost effective way of bringing energy services to rural settlements. Regardless of technology, successful programs depend on adequate support from the government, implementation of a progressive tariff system that allows the high consuming high income earners and businesses, to cross subsidize the low consuming , low income users. It shows that it is more likely for rural electrification programs to survive if the design considers the existing businesses, population growth and the corresponding load increase. The thesis further shows that provision of sufficient energy to induce income generating activities is essential to decrease the need for subsidies and to ensure the sustainability of programs. In addition, availability of spare parts and a capable management team is essential for the successful operations and maintenance of these systems.

In transactional systems development literature, maintenance is reported as being a phase in the software development life cycle. In practice, this phase is often neglected as it occurs post-deployment and other ongoing projects take a higher priority. In data warehouse (DW) systems development literature, maintenance is not reported as being a phase but an ongoing iteration to the DW development project. It should therefore not be treated as a phase by DW systems professionals. Although there is this fundamental difference in the approach to maintenance, transaction systems maintenance and DW maintenance share many of the same challenges. DW literature and methodologies inherently contain utilities and methods to assist in alleviating these challenges in a DW system. Transactional systems do not deal with these challenges inherently. Research aspects were extracted from the literature review conducted. The literature review conducted demonstrates what the challenges in maintenance are, how the challenges of transactional systems compare to the challenges of DW maintenance and how the utilities and methods used in DW methodologies can inherently assist in managing these challenges from DW perspective. These research aspects were used to formulate an interpretive questionnaire. This research portion of the study explores the use of DW systems development and maintenance methodologies in the industry among DW professionals. This is done by conducting an interpretive study using the interpretive questionnaire developed from the literature review. The interpretive questionnaire focusses on maintenance and dealing with the challenges thereof. Many themes evolved from the analysis of the interpretive study by using the content analysis method. The final conclusions of this study is drawn by comparing and combining the information gathered from the literature review with the information gathered from the interpretive study. Gaps are identified between practice and literature and recommendations are made based on these gaps. / MSc (Computer Science), North-West University, Potchefstroom Campus, 2015

The purpose of the research was to assess the strategic management process of a water utility in South Africa. The research focused on Midvaal Water Company, a section 21 water utility based in South Africa, North West Province town of Klerksdorp. The objectives of the study were; (a) to assess the organisational level of knowledge when it comes to SMP, (b) to determine different perceptions with regards to SMP between management and employees, (c) to determine the organisational profiles (age, gender, educational qualifications, race and employment type). Literature review was conducted covering the South Africa water framework paying particular attention to different role players and legislative framework governing the sector; the latter included the strategic management process of a water utility as applied in the Midvaal Water Company context. The research approach was quantitative methodology, which involved distribution of questionnaires as part of field work in the water utility. Questionnaires were analysed through statistical approach, and further linked back to the problem statement. The questionnaires were also tested for Validity and reliability which was found to be acceptable. The results indicate that there is a correlation between strategic management process and organisational results. The results also provide interesting relationships between variables that can be explored further. In conclusion successful implementation of strategy requires both leadership and employee commitment. More effort needs to be put in place to ensure that there is an understanding of company values mission and vision. As part of the succession planning the water utilities should consider succession planning as a tool to develop future leaders, by identifying future potential leaders and involving them in the strategy crafting process can help in creating a pool of competent future leaders that will contribute to the well being and sustainability of the water utility. / MBA, North-West University, Potchefstroom Campus, 2015

All provincial departments are required to report on pre-determined objectives in terms of Section 40 of the Public Finance Management Act, read in conjunction with Section 5.1.1. of the Treasury Regulations. The purpose of this study was to establish the challenges faced by the Limpopo provincial departments in reporting pre-determined objectives to the Auditor-General. Reporting pre-determined objectives has been a challenge over the past financial years and this is evident in the Auditor-General‟s reports, in which departments continued to receive qualified audit reports (Auditor-General Reports, 2008-2011). The introduction of the Framework for Managing Programme and Performance Information by National Treasury, as well as Government-wide Monitoring and Evaluation by the Presidency, was intended to specifically address this challenge faced by departments (National Treasury, 2007 & The Presidency, 2007). The literature review revealed that performance management is fundamental to enhancing organisational performance. In this study, a qualitative research approach was used to collect and analyse data. Key findings of the study were that management should prioritise strategic planning, performance reporting, monitoring and evaluation to enable it to be in a position to make a determination as to whether what was planned by the department was realised. It is of paramount importance that performance reporting is on top of the agenda at management meetings. / MA (Public Administration), North-West University, Potchefstroom Campus, 2015

Marriages in South Africa in today’s times were found to be in a critical situation. Statistics have proven that most marriages end in divorce within the first five years of marriage. Although marital preparation and enrichment courses are available in South Africa, no specific course exists that is specifically designed for the needs of young married Afrikaans speaking couples. On the grounds of available information it was decided to determine the needs of young Afrikaans speaking married couples whom are married for 1-5 years. By doing this it will enable us to design a marital enrichment programme that will focus on their specific needs. Young married couples will be encouraged to attend marital enrichment programmes. It will assist the couple not to be overwhelmed by the difficult adjustments married life brings and will provide for positive growth within their relationship. It is encouraging to note that all couples who participated in the research previously attended marital enrichment and/or preparation courses and they all acknowledged that it made a positive contribution to their marriage life. The greatest need that is currently not addressed by marital courses is “The different phases within the marital relationship”. Most couples indicated that they had difficult times during the adjustment phase and specifically after the birth of their first child. Most couples indicated that they are still interested in continuous enrichment to ensure growth and development within their relationship. / MSW, North-West University, Potchefstroom Campus, 2014

In transactional systems development literature, maintenance is reported as being a phase in the software development life cycle. In practice, this phase is often neglected as it occurs post-deployment and other ongoing projects take a higher priority. In data warehouse (DW) systems development literature, maintenance is not reported as being a phase but an ongoing iteration to the DW development project. It should therefore not be treated as a phase by DW systems professionals. Although there is this fundamental difference in the approach to maintenance, transaction systems maintenance and DW maintenance share many of the same challenges. DW literature and methodologies inherently contain utilities and methods to assist in alleviating these challenges in a DW system. Transactional systems do not deal with these challenges inherently. Research aspects were extracted from the literature review conducted. The literature review conducted demonstrates what the challenges in maintenance are, how the challenges of transactional systems compare to the challenges of DW maintenance and how the utilities and methods used in DW methodologies can inherently assist in managing these challenges from DW perspective. These research aspects were used to formulate an interpretive questionnaire. This research portion of the study explores the use of DW systems development and maintenance methodologies in the industry among DW professionals. This is done by conducting an interpretive study using the interpretive questionnaire developed from the literature review. The interpretive questionnaire focusses on maintenance and dealing with the challenges thereof. Many themes evolved from the analysis of the interpretive study by using the content analysis method. The final conclusions of this study is drawn by comparing and combining the information gathered from the literature review with the information gathered from the interpretive study. Gaps are identified between practice and literature and recommendations are made based on these gaps. / MSc (Computer Science), North-West University, Potchefstroom Campus, 2015

The purpose of the research was to assess the strategic management process of a water utility in South Africa. The research focused on Midvaal Water Company, a section 21 water utility based in South Africa, North West Province town of Klerksdorp. The objectives of the study were; (a) to assess the organisational level of knowledge when it comes to SMP, (b) to determine different perceptions with regards to SMP between management and employees, (c) to determine the organisational profiles (age, gender, educational qualifications, race and employment type). Literature review was conducted covering the South Africa water framework paying particular attention to different role players and legislative framework governing the sector; the latter included the strategic management process of a water utility as applied in the Midvaal Water Company context. The research approach was quantitative methodology, which involved distribution of questionnaires as part of field work in the water utility. Questionnaires were analysed through statistical approach, and further linked back to the problem statement. The questionnaires were also tested for Validity and reliability which was found to be acceptable. The results indicate that there is a correlation between strategic management process and organisational results. The results also provide interesting relationships between variables that can be explored further. In conclusion successful implementation of strategy requires both leadership and employee commitment. More effort needs to be put in place to ensure that there is an understanding of company values mission and vision. As part of the succession planning the water utilities should consider succession planning as a tool to develop future leaders, by identifying future potential leaders and involving them in the strategy crafting process can help in creating a pool of competent future leaders that will contribute to the well being and sustainability of the water utility. / MBA, North-West University, Potchefstroom Campus, 2015