The key objective of this study was to determine the relationship between burnout (measured by the Maslach Burnout Inventory – Human Services Survey (MBI-HSS)), work engagement (measured by the Utrecht Work Engagement Scale), and sense of coherence (measured by the Orientation of Life Questionnaire developed by Antonovsky (1987)). A quantitative study using a cross-sectional survey research design was conducted on a randomly selected sample (N = 178) of nurses at a central hospital in Kwa-Zulu Natal. A theoretical relationship was established between the variables. The empirical relationship revealed statistically significant negative relationship between burnout and work engagement. A statistically significant negative relationship was also established between burnout and SOC. The findings add valuable knowledge to industrial and organisational psychology and can be applied to promote employee and organisational wellness. / Industrial and Organisational Psychology / M. Com. (Industrial and Organisational Psychology)

第一線服務人員與顧客接觸時，往往必須在工作中表現特定的情緒，進行所謂的情緒勞動。本研究主要目的是探討工作者進行情緒勞動時，其情緒勞動方式（表層偽裝與深層偽裝）的影響因素（組織承諾與情緒覺察）與其結果（工作倦怠三構面：情緒耗竭、去人性化、個人成就感，以及人際關係品質）間的關係，了解服務人員「組織承諾」與「情緒覺察」之高低是否與其在情緒勞動方式的使用程度有所關連；亦探討情緒勞動方式的使用程度與工作倦怠三構面、人際關係品質問是否有不同的關連。本研究以223位銀行行員為對象，採用問卷調查（自我評量與他人評量）的方式，進行假設之驗證。 研究結果發現組織承諾、情緒覺察與表層偽裝皆無顯著的關連性，而深層偽裝與組織承諾、情緒覺察間則呈現顯著的正相關。另一方面則發現表層偽裝僅與個人成就感則呈正相關，與情緒耗竭、去人性化無顯著的相關，此結果並未支持預期的假設；然而深層偽裝與情緒耗竭、去人性化呈現負相關，而與個人成就感呈現正相關，則部分支持假設;最後發現人際關係品質與兩種情緒勞動方式無關，並未支持假設。 最後針對研究發現進行分析討論，並提出研究建議，以供未來相關研究與工商企業的應用參考。 關鍵字：情緒勞動、表層偽裝、深層偽裝、組織承諾、情緒覺察、工作倦怠。 / When front-line service employees confronted with customers, they have to exhibit particular affective displays, so-called emotional labor. Regarding emotional labor, the purpose of present study was to investigate the relationships between two ways of acting (i.e. surface acting and deep acting), antecedents (i.e. organization commitment and emotion awareness), and the consequences.(i.e. emotional exhaustion, depersonalization, personal accomplishment, and the quality of interpersonal relationship). Specifically, the study examined the relationships between two ways of acting with organization commitment and emotion awareness. Moreover, the relationships between two ways of acting with emotional exhaustion, depersonalization, personal accomplishment, and the quality of interpersonal relationship were examined. To test the hypotheses, self-report and other-rating data were collected from 223 bank clerks through questionnaires. The results suggested that surface acting did not have significant correlation with organization commitment and emotion awareness while deep acting had significant positive correlation with organization commitment and emotion awareness. Contradicting with expectation, surface acting was found to be positively correlated with personal accomplishment, but no significant relationship was found between surface acting with emotional exhaustion and depersonalization. On the other hand, deep acting was found to have significant negative relationship with emotional exhaustion and depersonalization, and positive relationship with personal accomplishment. Finally, neither surface acting nor deep acting had significant relationship with quality of interpersonal relationship. Implications for future research and service work were also discussed at the end. Key word : emotional labor, surface acting, deep acting, organization commitment, emotion awareness, emotional exhaustion, depersonalization, and personal accomplishment

<p>This study examined three schools / namely a Public, Ex model C, and a Youth juvenile rehabilitation school. A non-experimental survey design was used for this study. The sample consisted of 47 educators across the three types of schools. Data was collected by means of two instruments: a demographic questionnaire, and the Maslach Burnout Inventory (MBI) consisting of three subscales namely / Emotional Exhaustion, Depersonalization, and Diminished Personal Accomplishment. It was hypothesised that due to the stressful nature of work in disadvantaged and resource lacking schools, as well as the unstable and unsafe environment in certain schools, burnout among educators in Public and Youth juvenile rehabilitation schools will have a higher prevalence rate than educators in Ex model C schools. The study also aimed to identify which various educator demographic variables correlate with high burnout levels. Correlational results of the study found no significant relationships between the three subscales of the MBI and certain educator demographic variables across the three types of schools. The results of an Analysis of Variance (ANOVA) test revealed a borderline non-significant difference in the Emotional Exhaustion subscale between the Youth juvenile rehabilitation school and Public schools. Post Hoc comparison tests suggested Public school educators in the sample had the highest levels of burnout in terms of Emotional Exhaustion across the three types of schools, while educators in the Youth juvenile rehabilitation schools showed the lowest levels of burnout in terms of Emotional exhaustion. The results of the present study were discussed from the perspective of the Conservation of Resources theory, suggesting resource depletion as a central facet to burnout and how prolonged stress leads to burnout. Future qualitative studies exploring the etiology of burnout was thus recommended.</p>

Réalisée à partir d’un échantillon de 410 travailleurs civils et policiers du Service de Police de la Ville de Montréal (SPVM) atteint en février 2009, cette recherche vise à approfondir les connaissances relatives à l’influence de l’utilisation des compétences, de l’autorité décisionnelle, du soutien social au travail, de la supervision abusive et du soutien social hors travail sur les trois dimensions du syndrome d’épuisement professionnel (épuisement émotionnel, cynisme, efficacité professionnelle). Cette recherche vise également à déterminer si les relations qui unissent ces facteurs organisationnels et sociaux aux trois dimensions d’épuisement professionnel varient selon que les travailleurs appartiennent à la main-d’œuvre policière ou civile. Les résultats des analyses multivariées témoignent de l’influence distinctive des variables explicatives sur les trois dimensions d’épuisement professionnel et supportent la conceptualisation tridimensionnelle du syndrome d’épuisement professionnel. Les résultats appuient également la distinction des concepts d’utilisation des compétences et d’autorité décisionnelle et permettent d’approfondir les connaissances relatives à l’influence de la supervision abusive, du soutien social hors travail et du rôle modérateur de la profession sur les trois dimensions du syndrome d’épuisement professionnel. / Conducted with a sample of 410 civilians and police officers of the Service de police de la Ville de Montréal (SPVM) consulted in February 2009, this study aims to increase knowledge regarding the influence of skill utilization, decision authority, social support in the workplace, abusive supervision and social support outside the workplace on the three dimensions of the burnout syndrome (emotional exhaustion, cynicism, professional efficiency). This study also aims to establish if the relations between these organizational and social factors and the three dimensions of the burnout syndrome vary according to the civilian or police nature of the workforce. Results of the multivariate analysis show the distinctive influence of explicative variables on the three dimensions of the burnout. Results also emphasize the distinction between the concept of skill utilization and decision authority as well as increase knowledge regarding the influence of abusive supervision, social support outside the workplace and the role of the profession as a moderator on the three dimensions of the burnout syndrom.

Ce mémoire est rédigé dans le cadre d’une recherche multidisciplinaire visant à développer de meilleurs outils d’intervention et politiques en santé mentale au travail. L’objectif principal de cette étude était de cibler les déterminants de l’épuisement professionnel et des troubles musculosquelettiques et leur cooccurrence chez une population policière. Un échantillon de 410 policiers du Service de Police de Montréal (SPVM) a été sondé à l’aide d’un questionnaire basé sur des outils standardisés en santé mentale au travail. Les conditions organisationnelles, variables indépendantes de cette étude, ont été identifiées à partir de modèles théoriques validés. L’analyse segmentée de chacun des grands concepts (latitude décisionnelle, soutien social au travail, demandes, justice distributive et sur engagement) révèle que l’effet des conditions organisationnelles ne se manifeste pas également sur chacune des trois dimensions de l’épuisement professionnel (l’épuisement émotionnel, le cynisme et l’efficacité professionnelle). De plus, on observe que les trois formes de récompenses de justice distributive tirées du modèle « Déséquilibre-Efforts-Récompenses » (Siegrist, 1996) ne sont pas distribuées également selon les dimensions de l’épuisement professionnel. Selon nos données, la justice distributive d’estime de soi et le sur engagement s’avèrent significatifs dans tous les cas en regard des dimensions de l’épuisement professionnel et de son indice global. Finalement, nos résultats révèlent que la justice distributive d’estime de soi a un lien significatif sur la cooccurrence de l’épuisement professionnel et des troubles musculosquelettiques. Par contre, on note que des outils de recherche plus spécifiques permettraient une analyse approfondie de l’effet des conditions organisationnelles sur les troubles musculosquelettiques et sur l’effet de cooccurrence entre les deux problèmes à l’étude. / This thesis was written in the scope of a multidisciplinary research aiming to develop better intervention tools and policies for management of mental health in the workplace. The main objective was to identify the determining factors of burnout, musculoskeletal disorders, and their associated comorbidity within a population of police officers. Four hundred and ten officers from the Service de Police de la Ville de Montreal (SPVM) were interrogated using a questionnaire based on standard tools in work-related mental health research. The organizational conditions (main independent variables for this study) were derived from validated theoretical models. The data analysis consists of a segmented approach that looks at the effect of each concept (decisional latitude, social support, demands, rewards, and overcommitment). This revealed that the effects of organizational conditions were unevenly distributed among the three dimensions of burnout (emotional exhaustion, cynicism and personal accomplishment). Moreover, it was observed that three different types of rewards described in the “Effort-Reward Imbalance Model” (Siegrist, 1996) also had uneven effects on the likelihood of burnout. According to our data, self-esteem rewards and the overcommitment phenomenon had the most significant impact on each of the three dimension of burnout and on its global index. Finally, our results show that self-esteem rewards are significantly related to the comorbidity of musculoskeletal disorders and burnout. However, we note that more specific research tools would enable further analysis of the effect of organizational conditions on musculoskeletal disorders and more detailed explanation of the comorbidity relationship between the two disorders.

The thesis is dealing with the problematics of burnout syndrome and engagement in teaching profession in different types of schools and grades. Its objective is to detect the degree of burnout in a selected sample of teachers and map the main determinants of contentment related to engaged teachers. The theoretical part defines the concept of burnout syndrome, its development, progress, signs, causes and diagnostics. It clarifies the development of burnout in teaching profession. Furthermore, it describes the key characteristics of engagement, the diagnostic methods and the relationship between teaching and engagement. The empiric part has two goals: to find out the degree of burnout in teachers and depict the essential factors which contribute to their engagement. The research was based on questionnaires and interviews and answered the research questions. The results are presented in tables and graphs. In conclusion, there are some suggestions how to lower the risk of genesis and growth of burnout syndrome. KEY WORDS Burnout syndrome, work load, stress, emotional exhaustion, fatigue, teaching profession, engagement, flow, well-being.

Teachers are exposed to stressful situations, of which increasing work demands is but one, leading to an alarming escalation of stress and professional burnout as career risks in the teaching profession. The focus of this study is on stress coping strategies to prevent burnout among primary school teachers in Lesotho. Some of the reasons which urged the researcher to carry out this study pertain to the fact that, although teacher burnout is an international concern, limited studies have addressed burnout and stress coping strategies among staff in the teaching service in Lesotho. Prolonged stress is a social problem leading to mental and physical ill health, with an increasing number of teachers leaving the teaching profession in Lesotho due to burnout. The population for the study was 600 primary school teachers who were engaging in professional development by pursuing a Bachelor of Education in primary education at the National University of Lesotho. This is a part-time programme offered by the University for practising teachers who hold a Diploma in Primary Education. The study followed a mixed-methods research approach, so for the qualitative study, data were collected using semi-structured individual interviews with 20 participants. For the quantitative study, questionnaires were administered to 350 respondents. Qualitative data were analysed using an inductive approach. Quantitative data were analysed using multiple regression, Chi-square and t-test. Key findings revealed that variables such as work overload, organisational climate and role conflict are predictors of burnout among teachers. Other variables predicting teacher burnout pertain to learner indiscipline, teacher personality and insufficient teacher remuneration. Burnout attacks career motivation. It also causes aggressive and violent behaviour among teachers. Teachers buffer stress and prevent burnout by employing constructive, less constructive and neutral stress coping strategies. The Lesotho Ministry of Education and Training can alleviate stress and prevent burnout among teachers by clarifying their job descriptions, instituting formal induction programmes for new teachers and ensuring that teacher salaries are on par with equivalent professional careers. / Onderwysers word aan stresvolle situasies blootgestel, waarvan toenemende werkseise net een is; dit lei tot 'n kommerwekkende styging van stres en professionele uitbranding as loopbaanrisiko's in die onderwysberoep. Hierdie studie fokus op strategieë om stres te hanteer om uitbranding onder laerskoolonderwysers in Lesotho te voorkom. Sommige redes wat die navorser genoop het om die studie te doen, hou verband met die feit dat alhoewel onderwyseruitbranding 'n internasionale bekommernis is, is beperkte studies gedoen om uitbranding en strategieë om stres te hanteer onder onderwysers in Lesotho gedoen. Langdurige stres is 'n sosiale probleem wat tot geestelike en fisiese swak gesondheid kan lei, met 'n toenemende aantal onderwysers wat die beroep verlaat in Lesotho as gevolg van uitbranding. Die populasie vir die studie was 600 laerskoolonderwysers wat by professionele ontwikkeling betrokke was deur vir 'n baccalaureusgraad in Opvoedkunde in primêre onderwys in te skryf by die Nasionale Universiteit van Lesotho. Dit is 'n deeltydse program wat die Universiteit aanbied vir praktiserende onderwysers met 'n Diploma in Primêre Opvoedkunde. Die studie het 'n benadering gebruik van gemengde navorsingsmetodes. Vir die kwalitatiewe studie is data versamel deur semigestruktureerde individuele onderhoude met 20 deelnemers. Vir die kwantitatiewe studie is vraelyste aan 350 respondente gegee. Kwalitatiewe data is ontleed deur 'n induktiewe benadering te gebruik. Kwantitatiewe data is ontleed deur meervoudige regressie, chi-kwadraat en t-toets te gebruik. Sleutelbevindings het getoon dat veranderlikes soos werksoorlading, organisatoriese klimaat en rolkonflik aanwysers van uitbranding onder onderwysers is. Ander veranderlikes wat onderwyseruitbranding aandui hou verband met leerders se gebrek aan dissipline, onderwysers se persoonlikhede en onvoldoende vergoeding vir onderwysers. Uitbranding val loopbaanmotivering aan. Dit lei ook tot aggressiewe en gewelddadige gedrag onder onderwysers. Onderwysers keer stres en voorkom uitbranding deur konstruktiewe, minder konstruktiewe en neutrale strategieë te gebruik om stres te hanteer. Lesotho se Ministerie van Onderwys en Opleiding kan stres verlig en uitbranding onder onderwysers voorkom deur hul posbeskrywings duidelik te maak, formele oriënteringsprogramme vir nuwe onderwysers daar te stel en te verseker dat onderwysers se salarisse ooreenkom met soortgelyke professionele beroepe. / Barutiši ba lebana le maemo a kgatelelo ya monagano, ao go ona a bakwago ke dinyakego tša mošomo o montši, gomme se se feletša go kgolo ya godimo ya kgatelelo ya monagano le go lapa mošomong wa bona wa sephrofešenale bjalo ka go tsena kotsing ya mošomo wa bona ka phrofešeneng ya biorutiši. Nepišo ya dinyakišišo tše e go maano a go kgona go šoma ka fase ga kgatelelo ye ka nepo ya go thibela go lapa kudu gareng ga barutiši ba phoraemari ka Lesotho. A mangwe a mabaka ao a dirilego gore banyakišiši ba dire dinyakišišo tše ke mabapi le taba ya gore, le ge e le gore go lapa kudu ga barutiši ke tlhobaboroko maemong a boditšhabatšhaba, dinyakišišo tše mmalwa fela di boletše ka ga maano a go kgona go šoma ka mathata a go lapa kudu le a ka fase ga kgatelelo ya monagano gareng ga bašomi ka tirelong ya borutiši ka Lesotho. Kgatelelo ya monagano ye e tšeago lebaka le letelele ke bothata bja setšhaba bjo bo feletšago ka bofokodi bja maphelo a monagano le a mmeleng, fao palo ya godimo ya barutiši e tlogelago phrofešene ya borutiši ka Lesotho ka lebaka la go lapa kudu. Batho bao ba botšišwago dipotšišo ka mo dinyakišišong tše ke barutiši ba dikolo tša phoraemari ba 600 bao ba bego ba kgatha tema ka tlhabollong ya sephrofešenale ka go dira Kgrata ya Borutiši ka thuto ya phoraemari ka Yunibesithing ya Bosetšhaba ya Lesotho. Le ke lenaneo la thuto leo le dirwago dinako tše dingwe leo le abjago ke Yunibesithi ye go barutiši bao ba šomago bao ba nago le Tiploma ya Thuto ya Phoraemari. Dinyakišišo di latetše mekgwa ya dinyakišišo ye e kopantšwego, ka fao bjalo ka dinyakišišo tša boleng, datha e kgobokeditšwe ka go šomiša dipotšišo tšeo di beakantšwego ka seripa tšeo di botšišwago motho ka o tee ka o tee fao go nago le bakgathatema ba 20. Go dinyakišišo tša bontši, dipotšišonyakišišo di filwe baarabi ba 350. Datha ya bontši e sekasekilwe ka go šomiša mokgwa wa tirišo ya bohlatse. Datha ya bontši e sekasekilwe ka go šomiša dipalopalo tša go akanya kamano, Chi-square le t-test. Dikutollo tše bohlokwa di utollotše gore dilo tše dingwe tše di fapanego tša go swana le go šoma mošomo o montši go fetišiša, seemo sa ka mošomong le thulano ya go šoma mošomo ke dilo tšeo di bonwago bjalo ka tšeo di bakago go lapa kudu gareng ga barutiši. Dilo tše dingwe tše di fapanego tše di bakago go lapa kudu di mabapi le go se be le maitshwaro a mabotse ga baithuti, semelo sa barutiši le tefelo ya barutiši ye e sego ya lekana. Go lapa kudu go hlasela tlhohleletšo ya go dira mošomo. Gape go baka maitshwaro a go befelwa le a dikgaruru gareng ga barutiši. Barutiši ba fokotša kgatelelo ya monagano le go thibela go lapa kudu ka go diriša maano a go kgona go phela ka kgatelelo ao a kwagalago, ao a kwagala gannyane le a magareng. Kgoro ya Thuto le Tlhahlo ya Lesotho e ka fediša kgatelelo ya monagano le go thibela go lapa kudu gareng ga barutiši ka go hlatholla gabotse mešomo ya bona, ka go hloma mananeo a semmušo a tlwaelo ya barutiši ba baswa le go netefatša gore meputso ya barutiši e lekana le ya mešomo ye mengwe ya go swana le yona ya sephrofešenale. / Educational Management and Leadership / D. Ed. (Educational Management)

Réalisée à partir d’un échantillon de 410 travailleurs civils et policiers du Service de Police de la Ville de Montréal (SPVM) atteint en février 2009, cette recherche vise à approfondir les connaissances relatives à l’influence de l’utilisation des compétences, de l’autorité décisionnelle, du soutien social au travail, de la supervision abusive et du soutien social hors travail sur les trois dimensions du syndrome d’épuisement professionnel (épuisement émotionnel, cynisme, efficacité professionnelle). Cette recherche vise également à déterminer si les relations qui unissent ces facteurs organisationnels et sociaux aux trois dimensions d’épuisement professionnel varient selon que les travailleurs appartiennent à la main-d’œuvre policière ou civile. Les résultats des analyses multivariées témoignent de l’influence distinctive des variables explicatives sur les trois dimensions d’épuisement professionnel et supportent la conceptualisation tridimensionnelle du syndrome d’épuisement professionnel. Les résultats appuient également la distinction des concepts d’utilisation des compétences et d’autorité décisionnelle et permettent d’approfondir les connaissances relatives à l’influence de la supervision abusive, du soutien social hors travail et du rôle modérateur de la profession sur les trois dimensions du syndrome d’épuisement professionnel. / Conducted with a sample of 410 civilians and police officers of the Service de police de la Ville de Montréal (SPVM) consulted in February 2009, this study aims to increase knowledge regarding the influence of skill utilization, decision authority, social support in the workplace, abusive supervision and social support outside the workplace on the three dimensions of the burnout syndrome (emotional exhaustion, cynicism, professional efficiency). This study also aims to establish if the relations between these organizational and social factors and the three dimensions of the burnout syndrome vary according to the civilian or police nature of the workforce. Results of the multivariate analysis show the distinctive influence of explicative variables on the three dimensions of the burnout. Results also emphasize the distinction between the concept of skill utilization and decision authority as well as increase knowledge regarding the influence of abusive supervision, social support outside the workplace and the role of the profession as a moderator on the three dimensions of the burnout syndrom.

<p>This study examined three schools / namely a Public, Ex model C, and a Youth juvenile rehabilitation school. A non-experimental survey design was used for this study. The sample consisted of 47 educators across the three types of schools. Data was collected by means of two instruments: a demographic questionnaire, and the Maslach Burnout Inventory (MBI) consisting of three subscales namely / Emotional Exhaustion, Depersonalization, and Diminished Personal Accomplishment. It was hypothesised that due to the stressful nature of work in disadvantaged and resource lacking schools, as well as the unstable and unsafe environment in certain schools, burnout among educators in Public and Youth juvenile rehabilitation schools will have a higher prevalence rate than educators in Ex model C schools. The study also aimed to identify which various educator demographic variables correlate with high burnout levels. Correlational results of the study found no significant relationships between the three subscales of the MBI and certain educator demographic variables across the three types of schools. The results of an Analysis of Variance (ANOVA) test revealed a borderline non-significant difference in the Emotional Exhaustion subscale between the Youth juvenile rehabilitation school and Public schools. Post Hoc comparison tests suggested Public school educators in the sample had the highest levels of burnout in terms of Emotional Exhaustion across the three types of schools, while educators in the Youth juvenile rehabilitation schools showed the lowest levels of burnout in terms of Emotional exhaustion. The results of the present study were discussed from the perspective of the Conservation of Resources theory, suggesting resource depletion as a central facet to burnout and how prolonged stress leads to burnout. Future qualitative studies exploring the etiology of burnout was thus recommended.</p>

Ce mémoire est rédigé dans le cadre d’une recherche multidisciplinaire visant à développer de meilleurs outils d’intervention et politiques en santé mentale au travail. L’objectif principal de cette étude était de cibler les déterminants de l’épuisement professionnel et des troubles musculosquelettiques et leur cooccurrence chez une population policière. Un échantillon de 410 policiers du Service de Police de Montréal (SPVM) a été sondé à l’aide d’un questionnaire basé sur des outils standardisés en santé mentale au travail. Les conditions organisationnelles, variables indépendantes de cette étude, ont été identifiées à partir de modèles théoriques validés. L’analyse segmentée de chacun des grands concepts (latitude décisionnelle, soutien social au travail, demandes, justice distributive et sur engagement) révèle que l’effet des conditions organisationnelles ne se manifeste pas également sur chacune des trois dimensions de l’épuisement professionnel (l’épuisement émotionnel, le cynisme et l’efficacité professionnelle). De plus, on observe que les trois formes de récompenses de justice distributive tirées du modèle « Déséquilibre-Efforts-Récompenses » (Siegrist, 1996) ne sont pas distribuées également selon les dimensions de l’épuisement professionnel. Selon nos données, la justice distributive d’estime de soi et le sur engagement s’avèrent significatifs dans tous les cas en regard des dimensions de l’épuisement professionnel et de son indice global. Finalement, nos résultats révèlent que la justice distributive d’estime de soi a un lien significatif sur la cooccurrence de l’épuisement professionnel et des troubles musculosquelettiques. Par contre, on note que des outils de recherche plus spécifiques permettraient une analyse approfondie de l’effet des conditions organisationnelles sur les troubles musculosquelettiques et sur l’effet de cooccurrence entre les deux problèmes à l’étude. / This thesis was written in the scope of a multidisciplinary research aiming to develop better intervention tools and policies for management of mental health in the workplace. The main objective was to identify the determining factors of burnout, musculoskeletal disorders, and their associated comorbidity within a population of police officers. Four hundred and ten officers from the Service de Police de la Ville de Montreal (SPVM) were interrogated using a questionnaire based on standard tools in work-related mental health research. The organizational conditions (main independent variables for this study) were derived from validated theoretical models. The data analysis consists of a segmented approach that looks at the effect of each concept (decisional latitude, social support, demands, rewards, and overcommitment). This revealed that the effects of organizational conditions were unevenly distributed among the three dimensions of burnout (emotional exhaustion, cynicism and personal accomplishment). Moreover, it was observed that three different types of rewards described in the “Effort-Reward Imbalance Model” (Siegrist, 1996) also had uneven effects on the likelihood of burnout. According to our data, self-esteem rewards and the overcommitment phenomenon had the most significant impact on each of the three dimension of burnout and on its global index. Finally, our results show that self-esteem rewards are significantly related to the comorbidity of musculoskeletal disorders and burnout. However, we note that more specific research tools would enable further analysis of the effect of organizational conditions on musculoskeletal disorders and more detailed explanation of the comorbidity relationship between the two disorders.