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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
11

Women and workplace competition : a study of horizontal hostility /

Stone, Erin A. January 1900 (has links)
Thesis (M.A.I.S.)--Oregon State University, 2007. / Printout. Includes bibliographical references (leaves 53-58). Also available on the World Wide Web.
12

Ocupação de edifícios de escritórios corporativos em São Paulo: o caso do edifício IBM Tutóia

Horschutz, Alessandra Maria Cerqueira Lima 06 February 2007 (has links)
Made available in DSpace on 2016-04-15T23:44:47Z (GMT). No. of bitstreams: 6 Alessandra Maria Cerqueira Lima Horschutz11.pdf: 1064164 bytes, checksum: 54dea2d101132f62277aa0ca1605f345 (MD5) Alessandra Maria Cerqueira Lima Horschutz22.pdf: 1078947 bytes, checksum: a1635fa04f26b96913a6f953f6e90658 (MD5) Alessandra Maria Cerqueira Lima Horschutz33.pdf: 1102470 bytes, checksum: d958115381754fa56843bd8933a7e609 (MD5) Alessandra Maria Cerqueira Lima Horschutz44.pdf: 559240 bytes, checksum: 845b570e69129938806ab09588620cdf (MD5) Alessandra Maria Cerqueira Lima Horschutz55.pdf: 595708 bytes, checksum: 851a5deb7f0140bc8232369eeae5a2d1 (MD5) Alessandra Maria Cerqueira Lima Horschutz66.pdf: 1036764 bytes, checksum: 714b119414c98ab7ccba062107ce3734 (MD5) Previous issue date: 2007-02-06 / This research aims to study the corporate offices occupancy changes occurred between different decades, considering as a case of study the IBM Tutóia building, located in São Paulo, since its inauguration in 1977 until the year of 2005. First will be presented an over view of the offices occupancy concepts evolution, which has proliferated in United States and Europe, and that are the basis of the actual concepts. Following it will be presented a short description of the corporate office buildings in São Paulo and its internal arrangement, focusing on the business districts that concentrates these buildings in the city. Following will be demonstrated how the occupancy concepts were implemented in the American and Brazilian IBM offices, for further analysis and better understanding of the case of study. Finally, the IBM Tutóia building will be presented emphasizing it conception, architecture, occupancy changes throughout the years, population density increase and their consequences. Due to the fast launching of new technology and the constant changes in the way of working, new types of spaces are required all the time. In this manner, the purpose of this research is to establish concepts for the analysis of the future corporate buildings transformation. / Este trabalho objetiva estudar as transformações dos conceitos de ocupação física dos escritórios corporativos em diferentes épocas, ao apresentar como estudo de caso o edifício IBM Tutóia, localizado na cidade de São Paulo, desde a sua inauguração em 1977 até o ano de 2005. Primeiramente será apresentado um panorama geral da evolução dos conceitos de ocupação de escritórios, que se proliferaram nos Estados Unidos e na Europa, e que foram base para os conceitos utilizados atualmente. Em seguida será observado um breve histórico dos edifícios-sede de empresas em São Paulo e suas organizações internas, observando os pólos de negócios que concetram os mesmos na cidade. Depois será demonstrado como esses conceitos de ocupação foram empregados nos escritórios da IBM norte-americanos e brasileiros, para posterior análise e melhor entendimento do estudo de caso. Finalmente, o edifício IBM Tutóia será apresentado com destaque para sua concepção, arquitetura, transformações da ocupação ao longo dos anos, aumento da densidade populacional e suas consequências. Com o rápido surgimento de novas tecnologias e as constantes mudanças na maneira de trabalhar, novas necessidades de tipos de espaços aparecem a todo momento. Assim, o propósito deste trabalho é estabelecer parâmetros para a análise futura da transformação de outros edifícios-sede de escritórios.
13

Syna Bluffen : Hur Bluffsyndromet drabbar arbetstagaren och dig med personalansvar / Call the Bluff : How Imposter Syndrome affects the employee and you with personnel responsibilities

Almosawi, Jenna, Claussnitzer, Cecilia January 2020 (has links)
This study intends to shine a light on the psychological phenomenon that is the imposter syndrome, and the role that the employer and human resource departments play in this condition. Based on theories and previous research about learning, competence, leadership and human resources we’ve intended to examine how employers need to consider the Swedish work environment law when handling employees with critical self-doubt in work-related situations. We’ve investigated which work-related situations the study's interview participants experience self-doubt and insecurity, by conducting qualitative interviews. Using their stories, the study has achieved a result that shows a correlation between the importance of genuine feedback, transparent communication, healthy organizational culture and the handling of work-related self-doubt. / Studien avser undersöka det psykologiska fenomenet bluffsyndromet och arbetsgivarens roll ihanteringen av dess symptom i det systematiska arbetsmiljöarbetet. Utifrån teorier och tidigareforskning om bluffsyndromet, lärandets processer, kompetens, HR och ledarskap. Teorierna och dentidigare forskningen har ställts i relation till arbetsmiljölagen och det systematiska arbetsmiljöarbetetför att undersöka HR:s roll i frågan. Med hjälp av kvalitativa intervjuer har det undersökts i vilkaarbetsrelaterade situationer studiens intervjudeltagare upplever självtvivel och osäkerhet. Med hjälp avderas berättelser har studien uppnått ett resultat som visar korrelation mellan vikten av genuinfeedback, transparent kommunikation, sund organisationskultur och hanteringen av arbetsrelateratsjälvtvivel.
14

O TRABALHO E O PROCESSO DE SAÚDE-DOENÇA DAS COSTUREIRAS POR FACÇÃO REGIÃO METROPOLITANA DE GOIÂNIA/2010

Pimentel, Lílian Cristina Teixeira 31 January 2011 (has links)
Made available in DSpace on 2016-08-10T10:56:15Z (GMT). No. of bitstreams: 1 LILIAN CRISTINA TEIXEIRA PIMENTEL.pdf: 1194315 bytes, checksum: b2094114582008a73c72297aad0304f4 (MD5) Previous issue date: 2011-01-31 / This research sought to identify the implications of environmental, social and work in the process of health - disease of women seamstresses by faction of the Metropolitan Area of Goiânia. Had as reference the Doctoral Thesis, Mujeres del trabajo that live at home - El tiempo de las trabajadores own de la ropa de Goiás dress, the type of study and research subjects 10 years later, it is referenced in this study as research-reference (Jonas / 2001). This is a qualitative study conducted with 34 seamstresses by faction in their own home which was located among the 59 selected intentionally seamstresses who participated in discussion groups of research-reference (Jonas/2001). Data were collected through interviews and the results obtained allowed to identify most of these women are older than 55 years, white, married, partisan, included in this work is by vocation, need to help out financially at home or lack of better job opportunities. Mostly have low education, excessive working hours, work more than 12 hours per week, shift work beyond 8 hours without receiving extra compensation and receive one to two minimum wages. Besides the professional work they perform domestic chores in their homes, which characterizes the double workday. The work environment is usually devoid of visual comfort, thermal, acoustic, securities with inadequate and mingles with the familiar environment. They are exposed to several risk factors physical, economic and environmental manifested in health problems identified at all partisan. They are more common: the musculoskeletal disorders, spine problems, digestive disorders, hypertension and varices. Most seamstresses identified as a disadvantage in that said free work, lack of rights and social guarantees, and the advantage of the fact that he reconciled the various roles of mother, wife and homemaker. Regarding the expected achievements expressed that most of them, was to contribute to education and training of children. Passed 10 years after the 1st investigation that served as reference for this work, the seamstresses attribute the health problems faced by them as hereditary factors, without a conscious attitude on the conditioning to which they are referred by the type of work.Therefore, it can be stated that, in general, they still are not aware of the current issues that occur in the workplace and is permeated by violations of the diversity of risk factors present in the work of faction at home, and impact of work overload accumulated work at home with the day's housework and care of the family, responsible for diseases and painful manifestations. / Esta pesquisa buscou identificar as implicações decorrentes das condições ambientais, sociais e do trabalho no processo de saúde - doença das mulheres costureiras por facção da Região Metropolitana de Goiânia. Teve como referência a Tese de Doutorado, Mujeres que viven del trabajo a domicílio El tiempo próprio de las trabajadoras de la ropa de vestir de Goiás, quanto ao tipo de estudo e os sujeitos investigados 10 anos depois, e será referenciado neste estudo como pesquisa-referência (Jonas/ 2001). Trata-se de um estudo qualitativo realizado junto a 34 costureiras por facção em seu próprio domicílio que foi localizado dentre as 59 costureiras selecionadas intencionalmente que participaram dos grupos de discussão da pesquisa-referência (Jonas/2001). Os dados foram coletados por meio de entrevistas em profundidade e os resultados obtidos possibilitaram identificar que a maioria dessas mulheres tem idade acima de 55 anos, são brancas, casadas, faccionistas, inseridas neste trabalho seja por vocação, necessidade de ajudar financeiramente em casa ou por falta de melhores oportunidades de trabalho. Em sua maioria, têm baixa escolaridade, jornada de trabalho excessiva, trabalham mais de 12 horas semanais, trabalham além da jornada de 8 horas diárias sem receber nenhuma remuneração extra e recebem de 1 a 2 salários mínimos. Além do trabalho profissional elas realizam trabalhos domésticos em suas moradias, o que caracteriza a dupla jornada de trabalho. O ambiente de trabalho geralmente é desprovido de conforto visual, térmico, acústico, com mobiliários inadequados e se mistura com o ambiente familiar. Estão expostas a vários fatores de riscos físicos, econômicos e ambientais manifestados nos problemas de saúde identificados em todas as faccionistas. São mais frequentes: as disfunções musculoesqueléticas, os problemas na coluna vertebral, digestivos, varizes e hipertensão. A maioria das costureiras identificou como desvantagem nesse trabalho dito livre, a falta de direitos e garantias sociais, e como vantagem o fato de ter conciliado os vários papeis de mãe, esposa e dona de casa. Quanto às realizações esperadas manifestaram que a maior delas, foi contribuir para a educação e formação dos filhos. Transcorridos 10 anos após a 1ª investigação realizada que serviu de referência para este trabalho, as costureiras atribuem os problemas de saúde enfrentados por elas como de ordem hereditária, sem ter uma postura consciente sobre o condicionamento a que estão submetidas pelo tipo de trabalho. Portanto, pode-se afirmar que, de uma maneira geral, elas ainda não se atentaram às questões atuais que ocorrem no mundo do trabalho e que está permeado por violações, para a diversidade de fatores de risco presentes no trabalho por facção em domicílio, e o impacto da sobrecarga do trabalho profissional no domicílio acumulado com a jornada de trabalho doméstico e dos cuidados com a família, responsáveis pelas doenças e manifestações álgicas.
15

The role of Rosie : propaganda and female home-front intervention during World War Two /

McPartland, Caitlin Elizabeth. January 2009 (has links) (PDF)
Project (B.A.)--James Madison University, 2009. / Includes bibliographical references.
16

Ethik lernen in der Arbeitswelt Perspektiven einer missionarischen Ethik am Beispiel des Industriepraktikums für Theologiestudierende der Evangelisch-Lutherischen Kirche in Bayern

Pelikan, Roland January 2008 (has links)
Zugl.: Erlangen, Nürnberg, Univ., Diss., 2008
17

Se upp, här kommer Covid-19 pandemin, hur fungerar det systematiska arbetsmiljöarbetet : En kvalitativ studie om hur chefer arbetar med det systematiska arbetsmiljöarbetet under Covid-19 pandemin / Watch out, here comes the Covid-19 pandemic, how does the systematic environment work : A qualitative study of how managers work with the systematic environment work during Covid-19 panemic

Andersson, Gabriella, Merin, Ebba January 2021 (has links)
Bakgrund: Hösten år 2019 bröt Covid-19 viruset ut i Kina och kom att klassas som en pandemi. Hela samhället påverkas, men i frontlinjen av pandemin står vårdpersonalen. Deras arbetsmiljö påverkas kraftigt på grund av att patientintaget ökat och de förväntas utföra högklassig vård. Det är chefens ansvarsområde att se till att arbetsmiljön upplevs som god samt att förebygga olycksfall och ohälsa på arbetet. Arbetsmiljöarbetet är lagstadgat och ska utföras planerat och systematiskt, även kallat systematiskt arbetsmiljöarbete. Centrala delar i systematiskt arbetsmiljöarbete är undersöka, riskbedöma, åtgärda och kontrollera. Föreliggande studie utgår från riskbedömning och åtgärd. Syfte: Studien syftar till att ge en beskrivning av och ökad förståelse för hur chefer inom ett sjukhus i en medelstor stad i Sverige arbetar med systematiskt arbetsmiljöarbete. Fokus ligger på frågor utifrån enhetschefers riskbedömning och åtgärder som påverkar vårdpersonalens arbetsmiljö under Covid-19 pandemin. Metod: Studien utgår ifrån en kvalitativ metod med en abduktiv forskningsansats. Insamlad empiri utgår från två perspektiv, enhetschefer och vårdpersonal, för att ge studien en ökad trovärdighet. Det genomfördes åtta semistrukturerade intervjuer, fyra med enhetschefer och fyra med vårdpersonal, på ett sjukhus i en medelstor stad i Sverige. Resultat och slutsats: Studiens resultat visar på att chefers arbete med systematiskt arbetsmiljöarbete inte har ökat under Covid-19 pandemin utan snarare förändrats. Förändringen ligger främst i att den fysiska och psykosociala arbetsmiljön påverkas i form av utsatt arbetssituation som chefer haft begränsad möjlighet att påverka. Kommunikationen förändras genom att fysiska möten minimeras som bidrar till att chefer behöver hitta komplement för att bibehålla kommunikationen med vårdpersonalen. Den långsiktiga planeringen förändras i avseendet att riskbedömningar och åtgärd snarare övergår till att göras på kort sikt under Covid-19 pandemin. / Background: In the autumn of 2019,the Covid-19 virus exclaimed in China, which later came to be classified as a pandemic. The whole society is affected, but the care staff is at the forefront of the pandemic. Their work environment has a strong impact due to the increase in patient intake and they were expected to perform high-quality care. It is the managers responsibility to ensure that the work environment is perceived as good and to prevent accidents and ill health at work. The environment work is statutory and must be carried out planned and systematically, also called systematic environment work. Central parts of systematic environment work are investigation,risk assessment, action and control. The study is based on risk assessment and action. Purpose: The purpose of the study is to provide a description of increased understanding of how managers in a hospital in a medium-sized city in Sweden work with systematic environment work. The focus is on external issues, strengthening risk assessment and measures that affect the care staff's work environment during the Covid-19 pandemic. Method: The study is based on a qualitative method and abductive research approach. Collected empirical data is based on two perspectives, unit managers and care staff, for study and increased credibility. Eight semi-structured interviews, four with unit heads and four with care staff, were conducted at a hospital ina medium-sized city in Sweden. Results and conclusion: The results of the study show that managers working with systematic environment work have not increased during the Covid-19 pandemic but rather changed. The change is mainly in the fact that the physical and psychosocial work environment affects in the form of a vulnerable work situation that managers can limit the opportunity to influence. Communication has changed by minimizing physical meetings as a contribution to the managers having to find a complement to maintain communication with the care staff. Long-term planning has changed in the sense that risk assessments and measures have rather shifted to short-term Covid-19 pandemics.
18

Safety first: a case study of incident and accident reporting in a company within the construction and civil engineering industry / Säkerhet först: en fallstudie av tillbuds- och olycksfallsrapportering i ett företag inom bygg- och anläggningsbranschen

Anselius, Sara January 2019 (has links)
The construction industry is an exciting and community developing industry, but it is also very much talked about because of the high injury frequency that the industry is characterized by. As a part of preventing accidents at work, the employer conducts systematic work environment work to detect risky parts of the work and to remedy these. Despite the elimination of risks at work, accidents and incidents - so-called deviations in the working environment - occur. Deviations in the working environment must be reported immediately to the employer. Within the company that is subject of this study, the deviations are reported and stored a system called BIA. BIA enables, based on the deviation reports, to create statistical data for the company with respect to different parameters. This report is based on this deviation statistics with regard to accidents and incidents, produced from the reporting tool BIA. The study has investigated in which stages/phases incidents and accidents occur, which work operations that cause incidents and accidents, as well as injury risks and causes of injury behind accidents and incidents. The majority of the company's incidents and accidents occur during construction projects, production and land work. Incidents are caused by work tasks such as excavation work, work at/with passing vehicle traffic and movement within the area. Accidents are caused by work at/by machine, manual handling of material / product and work at/with handheld work equipment. The damage risks in the event of incidents are vehicle accidents, hit by falling or flying objects and stuck or clamped between objects. The causes of injury caused by accidents are damage by self-handled objects, fall at the same level and contact with sharp objects. Fall from height and fall at the same level are the cause of damage in a large part of the accidents. The result of the study also shows that the information given in the event reports in BIA, either lacks of information or that the information is inadequate. / Byggbranschen är en spännande och samhällsutvecklande bransch, men den är också mycket omtalad med anledning av den höga skadefrekvens som branschen karakteriseras av. Som ett led i att förebygga olyckor i arbetet bedriver arbetsgivaren ett systematiskt arbetsmiljöarbete för att upptäcka riskabla moment i arbetet samt åtgärda dessa. Trots eliminering av risker i arbetet, inträffar olycksfall och tillbud – så kallade avvikelser i arbetsmiljön. Avvikelser i arbetsmiljön skall omedelbart rapporteras till arbetsgivaren. Inom det företag som utgör föremål för denna studie rapporteras och lagras avvikelserna i ett system som kallas för BIA. BIA möjliggör att, utifrån avvikelserapporter, skapa statistiskt underlag för företaget med avseende på olika parametrar. Denna rapport är baserad på denna avvikelsestatistik med avseende på olycksfall och tillbud, framtaget ur rapporteringsverktyget BIA. Studien har undersökt i vilka skeden/faser tillbud och olycksfall inträffar, vilka arbetsmoment som föranleder tillbud och olycksfall samt skaderisker och skadeorsaker bakom tillbud och olycksfall. Majoriteten av företagets tillbud och olycksfall inträffar vid anläggningsprojekt, produktion och markarbete. Tillbud föranleds av arbetsmoment som schaktningsarbete, arbete vid/med passerande fordonstrafik samt förflyttning inom området. Olycksfall föranleds av arbete vid/med maskin, manuell hantering av material/produkt samt arbete vid/med handhållen arbetsutrustning. Skaderiskerna vid inträffade tillbud är fordonsolycka, träffas av fallande eller flygande föremål samt fastnat eller klämts mellan föremål. De skadeorsaker som olycksfall innebär är skada av egenhanterat föremål, fall i samma nivå samt kontakt med vasst föremål. Fall från höjd och fall i samma nivå utgör orsak till skada i en stor del av olycksfallen. Resultatet av studien visar också att det saknas information i de händelserapporteringar som inkommer i BIA, alternativt är den tillgängliga informationen bristfällig.
19

“Alla säger alltid att jag verkar må så bra på jobbet och jag mår verkligen bra här.” : En kvalitativ studie om friskfaktorer på Borlänge kommun

El Jazzar, Nivin, Eriksson, Anna-Stina January 2020 (has links)
Syftet med denna studie var att bidra med fördjupad förståelse för vilka friskfaktorer som är avgörande för långtidsfriskhet ur ett medarbetarperspektiv. Detta genom att studera vad medarbetare inom sociala sektorn i Borlänge kommun upplever bidrar till välbefinnande och friskhet på arbetsplatsen. Vidare ämnade denna studie ge förslag på hur arbetet med friskfaktorer inom Borlänge kommun kan utvecklas. För att på bästa sätt kunna besvara syftet valdes en kvalitativ metod där tillvägagångssättet för insamling av empiri var semistrukturerade intervjuer med långtidsfriska medarbetare från verksamhetsområdet personlig assistans.  Resultatet visar att begreppen stödjande ledarskap, god kommunikation, delaktighet i beslutsfattande, balans mellan arbetsliv och privatliv samt ett positivt arbetsklimat är faktorer som tenderar att ge positiva effekter för hälsa då de finns på arbetsplatsen. Ytterligare faktorer som kunde identifieras var trygghet till följd av lång erfarenhet samt arbetsmoral kopplat till lojalitet. Erfarenheten beskrivs som ett hjälpmedel att hantera olika situationer som kan tänkas uppstå i arbetssituationen samt som stressreducerande eftersom det skapar en tydlighet kring vilka förväntningar som finns i arbetet och mellan kollegorna. Hög arbetsmoral till följd av lojalitet verkar bottna i en vilja att bidra till en medmänniskas nytta genom att vara en viktig resurs i dennes liv.   Denna studie visar betydelsen av ett stödjande ledarskap för förtroendet och tilliten dels mellan chef och medarbetare, dels medarbetare emellan, vilket i förlängningen även påverkar möjligheten till delaktighet samt tryggheten i den egna arbetssituationen. Slutligen visar studiens resultat att friskfaktorer under vissa omständigheter kan bidra med nya möjligheter till främjande arbetsmiljöarbete. / The purpose of this study was to contribute to a deeper understanding of factors that are crucial for long-term well-being and health from an employee perspective. This by studying what employees in the social sector in Borlänge municipality experience contributes to well-being and health in the workplace. Furthermore, this study intended to give suggestions on how the work with health factors in Borlänge municipality can be developed. To best answer the purpose, a qualitative method was chosen in which the approach for collecting empirical data was semi-structured interviews with long-term healthy employees from the area of personal assistance. The results showed that factors such as supportive leadership, participation, autonomy, positive work climate and work-life balance were common in the respondents work situation, which are factors that has shown to have a positive effect on employees' health. Furthermore, the respondents' long-term well-being and health could also be explained by additional health factors that were identified in their work environment. The respondents described that security due to long work experience and work ethic linked to loyalty were factors that contributed to their well-being. The experience is described as a means of handling various situations that may arise in the work situation as well as stress reducing as it creates a clarity about what expectations are in the work and between colleagues. High work ethic due to loyalty seems to be rooted in a desire to contribute to the benefit of another human by being an important resource in his or her life. All in all, the results show that the foundation for successful environment work with health factors requires security and trust partly between the manager and employees and partly between the employees. Finally, the study's results show that, in certain circumstances, health factors may contribute to new opportunities for promoting work environment work.
20

Arbetsmiljöns betydelse för generation Z : Utmaningar och främjande faktorer för en hälsosam arbetsmiljö inom telefonrådgivande yrken / The importance of the work environment for generation Z : Challenges and success factors for a healthy work environment in telephone counseling professions

Gulliks, Erika, Thomsgård, Elin January 2024 (has links)
Syftet med studien är dels att få en ökad förståelse över hur generation Z upplever sin arbetsmiljö inom telefonrådgivande yrken, dels att få en ökad kunskap om vilka utmaningar i arbetsmiljön som kan leda till sjukfrånvaro. Studien genomfördes i samarbete med en stor privat organisation i Sverige. Utifrån ett Human Resources (HR) perspektiv ser vi ett behov av att få en ökad förståelse för medarbetarens perspektiv för att främja en hälsosam arbetsmiljö för generation Z inom telefonrådgivande yrken. Studiens syfte har en kvalitativ ansats och den forskningsdata som presenteras består av semistrukturerade intervjuer med respondenter från generation Z, individer födda mellan åren 1995 och 2010. Den tematiska analysen genererade fyra teman: Stödjande funktioner för att må bra på arbetsplatsen, upplevelser av telefonrådgivning som yrke, utmaningar på arbetsplatsen, och sjukfrånvarokultur. Resultatet i studien visar att upplevelsen av det kollegiala stödet är avgörande för att må bra på arbetsplatsen. Utmaningarna återfinns i svåra samtal och ökade känslomässiga krav inom telefonrådgivande yrken hos generation Z i vår studie. Resultatet bidrar med en bekräftelse på kunskap som redan fanns utifrån de utmaningar på arbetsplatsen som kan leda till sjukfrånvaro. Resultatet visar på att generation Z:s önskemål inte är unika, utan snarare framstår som en önskelista som alla medarbetare har. För att få en ökad kunskap om vad som främjar en god och hälsosam arbetsmiljö för generations Z behöver framtida studier dels innehålla flera respondenter, dels jämföra medarbetarnas upplevelser och chefernas erfarenheter. / The aim of the study is partly to gain an increased understanding of how generation Z experiences their work environment within telephone counseling professions, and partly to gain an increased knowledge of which challenges in the work environment can lead to sick leave. The study was carried out in collaboration with a large private organisation in Sweden. From a Human Resources (HR) perspective, we see the need to gain an increased understanding of the employee's perspective to promote a healthy work environment for generation Z within telephone counseling professions. The purpose of the study has a qualitative approach and the research data presented consists of semi-structured interviews with respondents from generation Z, individuals born between the years 1995 and 2010. The thematic analysis generated four themes: Supportive functions for well-being in the workplace, experiences of telephone counseling as a profession, challenges in the workplace, and sickness absence culture. The results of the study show that the experience of collegial support is crucial for feeling good at work. The challenges are found in difficult conversations and increased emotional demands in telephone counseling professions among generation Z in our study. The result contributes with a confirmation of knowledge that already existed based on the challenges in the workplace that can lead to sick leave. The results show that generation Z: s wishes are not unique, but rather appear as a wish list that all employees have. To gain an in-depth knowledge of what promotes a good and healthy work environment for generation Z, future studies need to include several respondents, and to compare the employees' and the managers' experiences.

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