<p>Att hantera kunskapen inom organisationer blir allt viktigare för att kunna förbättra den organisatoriska konkurrenskraften. Detta kan bland annat uppnås genom ett ökat utnyttjande av kunskapskapitalet. Kunskapskapitalet brukar vanligtvis handla om att utforska tacit kunskap, det vill säga den kunskapen som finns i de anställdas sinnen.</p><p>Från år 2010 och fyra år framåt förväntas en stor utmarsch av 40-talister från den svenska arbetsmarknaden. Detta kommer att få konsekvenser på arbetsplatserna. Konsekvenserna kommer bland annat att bli i form av underskott i kunskapskapitalet.</p><p>Syftet med uppsatsen är ta fram en modell som illustrerar hur kunskap kan identifieras och överföras. För att kunna besvara syftet har en abduktiv ansats och en kvalitativ datainsamlingsmetod använts i studien. Totalt har två observationer och fyra intervjuer genomförts. Studien har genomförts på fallföretaget Electrolux Laundry Systems i Ljungby och datainsamlingen har skett inom enheten Hydraulpressningsgruppen.</p><p>I studien kommer begreppet kunskap och dess olika typer att redas ut. Vidare kommer det beskrivas hur kunskap kan identifieras, konverteras och överföras.</p><p>Vi har utformat en analys som är baserad på den teoretiska referensramen. Analysen är utformad för att spegla syftet och problembakgrunden i studien. Den bygger på tre övergripande delar, kunskapsbegreppet, kunskapsidentifiering och kunskapsöverföring.</p><p>Resultatet av studien är en modell som skapar en förståelse för hur kunskapsidentifiering och kunskapsöverföring kan gå till. Studien har även kommit fram till att det finns hinder som kan försvåra en effektiv kunskapshantering.</p> / <p>Managing knowledge is becoming increasingly important to improve the organizational competitiveness. This can be achieved by a greater use of the knowledge capital. This usually means to explore the tacit knowledge which exists in the minds of the employees. In Sweden, from 2010 and four years onwards, a great walkout is expected among the people being born in the 40s.</p><p>The purpose of this essay is to create a model that illustrates how knowledge can be identified and transferred.</p><p>The methodology used in this study aims to attain the purpose by using a qualitative method in which interviews and observations are combined.</p><p>The study has been carried out at the case company, Electrolux Laundry Systems in Ljungby, Sweden.</p><p>The authors have developed an analysis which is based on the theoretical framework. This analysis consists of three main parts, knowledge identification, knowledge transfer and a model for knowledge management.</p><p>The conclusion in this essay is a model that creates an understanding of how knowledge can be identified and transferred. The study also found that there are obstacles that might constrain an effective knowledge management.</p>

Approved for public release; distribution in unlimited. / The increasing complexity of political, regulatory, and technological changes confronting many commercial as well as non-profit organizations has made radical organizational change and adaptation a central research issue. Along with these research issues a new awareness with regard to organization-internal existing knowledge and the necessity to exploit and manage this knowledge to the benefits of the organization has been arising as well. In an era of forth-coming new advanced information technologies on a nearly day-to-day basis and the increasing awareness and willingness to incorporate knowledge management strategies, organizational leaders and upper management have been craving increasingly for a beneficial combination of the latter with their efforts to implement changes successfully within their organizations. This thesis will analyze various organizational change strategies in order to provide a clearer understanding of the impact/influence of current IT-solutions exploiting existing knowledge within an organization to the benefits of successful organizational change efforts and strategies. / Lieutenant, German Navy

Each organization has its specifics that affect the way knowledge is created and transferred. The existing literature in the field of knowledge creation, studies contemporary organizations and currently does not consider special cases such as high reliability organizations. Therefore, the aim of this thesis is to complement the existing knowledge creation model by describing the knowledge creation process for high reliability organizations using the case study of the Lambohov Fire Station. A qualitative case study was conducted and carried out with the help of Lambohov Fire Station through non-participant observations and semi- structured interviews with one of the fire brigades. Our research has revealed that the learning processes in HROs differs from the existing theoretical framework. According to the literature, knowledge is created through conversion of tacit and explicit knowledge, while at the fire station the conversion involves tacit and implicit types of knowledge.

O presente trabalho tem por objetivo analisar a relação entre conhecimento implícito e explícito em quatro atividades de Língua Portuguesa propostas no material didático do Programa Ler e Escrever. Esse programa orienta práticas de alfabetização em escolas municipais e estaduais do Estado de São Paulo, desde 2007. Buscou-se verificar a presença e o tratamento dado a quatro instâncias linguísticas fonológica, morfológica, sintática e ortográfica nas atividades que compõem a sequência didática Dicionário o pai dos inteligentes, proposta no Caderno Guia de Planejamento e Orientações Didáticas professor 2a série, Volume I. Essa sequência tem como objetivo possibilitar que o aluno aprenda a utilizar dicionários com autonomia, o que implica reconhecer esses livros como representantes de um gênero textual, apropriando-se de suas finalidades e funcionamento. Para a realização da análise foram descritos os objetivos, planejamento e encaminhamento de cada atividade, procurando-se, nesse contexto, identificar os conhecimentos linguísticos presentes em cada etapa, em relação às quatro instâncias mencionadas, tendo-se como foco seus níveis de explicitação. Constatou-se que não há menção explícita às quatro instâncias linguísticas nas orientações e encaminhamentos didáticos quanto às atividades analisadas. A hipótese que justifica a contribuição do presente trabalho é que se professores que orientam e encaminham tais atividades conhecerem tal explicitação eles poderão ter mais intencionalidade e realizar questionamentos que otimizem seu fazer pedagógico. Disso se conclui que, ainda que na etapa da escolarização correspondente ao terceiro ano do Ensino Fundamental os alunos não necessitem da explicitação dos conhecimentos linguísticos relacionados à fonologia, morfologia, ortografia e sintaxe, professores conhecendo esses conteúdos podem promover um ensino da língua com maior nível de intencionalidade e, portanto, qualidade / This paper aims to examine the relation between implicit and explicit knowledge in four Portuguese Language activities proposed in the teaching materials Programa Ler e Escrever (Reading and Writing Program). This program guides literacy practices in state and municipal public schools of São Paulo since 2007. The aim was to verify the presence and treatment of four language instances - phonological, morphological, spelling and syntactic in the activities that make up the instructional sequence Dictionary \"the father of the intelligent ones\" proposed in Caderno Guia de Planejamento e Orientações Didáticas professor 2ª série, Volume I. (Notebook Planning and Teaching Guidelines - teacher - second series, Volume I). This sequence aims to enable the student to learn to use dictionaries with autonomy, which implies recognizing these books as representatives of written text genre, appropriating their purpose and operation. To perform the analysis, objectives were described, as well as the planning and instruction of each activity, looking up, in this context, to identify the language skills present in each step, in relation to the four instances mentioned, having focused their levels of explanation. It was found that there is no clear mention of the four language instances in guidance and educational referrals for the activities analyzed. The hypothesis that justifies the contribution of this study is that if teachers who guide and handle these activities knew such explanations they could have more intentionality and ask questions that would optimize their pedagogical task. It follows that, even that students at the stage of the third grade of elementary school do not require the explicit language skills related to phonology, morphology, syntax and spelling, teachers knowing such content could promote language teaching with higher level of intentionality and therefore quality

O presente trabalho tem por objetivo analisar a relação entre conhecimento implícito e explícito em quatro atividades de Língua Portuguesa propostas no material didático do Programa Ler e Escrever. Esse programa orienta práticas de alfabetização em escolas municipais e estaduais do Estado de São Paulo, desde 2007. Buscou-se verificar a presença e o tratamento dado a quatro instâncias linguísticas fonológica, morfológica, sintática e ortográfica nas atividades que compõem a sequência didática Dicionário o pai dos inteligentes, proposta no Caderno Guia de Planejamento e Orientações Didáticas professor 2a série, Volume I. Essa sequência tem como objetivo possibilitar que o aluno aprenda a utilizar dicionários com autonomia, o que implica reconhecer esses livros como representantes de um gênero textual, apropriando-se de suas finalidades e funcionamento. Para a realização da análise foram descritos os objetivos, planejamento e encaminhamento de cada atividade, procurando-se, nesse contexto, identificar os conhecimentos linguísticos presentes em cada etapa, em relação às quatro instâncias mencionadas, tendo-se como foco seus níveis de explicitação. Constatou-se que não há menção explícita às quatro instâncias linguísticas nas orientações e encaminhamentos didáticos quanto às atividades analisadas. A hipótese que justifica a contribuição do presente trabalho é que se professores que orientam e encaminham tais atividades conhecerem tal explicitação eles poderão ter mais intencionalidade e realizar questionamentos que otimizem seu fazer pedagógico. Disso se conclui que, ainda que na etapa da escolarização correspondente ao terceiro ano do Ensino Fundamental os alunos não necessitem da explicitação dos conhecimentos linguísticos relacionados à fonologia, morfologia, ortografia e sintaxe, professores conhecendo esses conteúdos podem promover um ensino da língua com maior nível de intencionalidade e, portanto, qualidade / This paper aims to examine the relation between implicit and explicit knowledge in four Portuguese Language activities proposed in the teaching materials Programa Ler e Escrever (Reading and Writing Program). This program guides literacy practices in state and municipal public schools of São Paulo since 2007. The aim was to verify the presence and treatment of four language instances - phonological, morphological, spelling and syntactic in the activities that make up the instructional sequence Dictionary \"the father of the intelligent ones\" proposed in Caderno Guia de Planejamento e Orientações Didáticas professor 2ª série, Volume I. (Notebook Planning and Teaching Guidelines - teacher - second series, Volume I). This sequence aims to enable the student to learn to use dictionaries with autonomy, which implies recognizing these books as representatives of written text genre, appropriating their purpose and operation. To perform the analysis, objectives were described, as well as the planning and instruction of each activity, looking up, in this context, to identify the language skills present in each step, in relation to the four instances mentioned, having focused their levels of explanation. It was found that there is no clear mention of the four language instances in guidance and educational referrals for the activities analyzed. The hypothesis that justifies the contribution of this study is that if teachers who guide and handle these activities knew such explanations they could have more intentionality and ask questions that would optimize their pedagogical task. It follows that, even that students at the stage of the third grade of elementary school do not require the explicit language skills related to phonology, morphology, syntax and spelling, teachers knowing such content could promote language teaching with higher level of intentionality and therefore quality

No / Virtual Reality Environments, which present a safer learning and training environment, are increasingly being adopted to simulate complex systems. In parallel, distribution services have become essential following advances in telecommunications and the subsequent demand on the mobility of users. Hence, middleware enables technologies to provide such services to existing and newly-developed applications. However, distributing VRE with existing APIs still requires lots of specific development and customization.Data Distribution Service (DDS) is one of the standardized middleware for real-time applications based on a peer-to-peer architecture. It requires awareness about the types of data distributed and which is achieved by defining an information-model using an Interface Definition Language (IDL) file. Consequently, distributing VRE using DDS introduces an additional step for modelling a specific IDL file to meet each application requirements. Considering the fact that domains addressed by VRE are populated by complex data types (procedural, behavioral, etc.) then engineering a specific IDL file for each application is a complex task that requires an intervention from the computer-scientist and the domain-expert each time an application has to be distributed. The first contribution of my thesis is to provide a generic information-model which is reusable upon distributing different VRE.The novelty of our approach is based on the coupling between conceptual models (in our case we use MASCARET meta-model) and the awareness need of DDS about data to distribute, so we create generic structures within the IDL file. By this, we eliminate one step of the workflow and consequently we simplify the process of using DDS. From another side, DDS remains a low level middleware for distribution that is based on peer-to-peer architecture with no control layer in the middle. Like other classical algorithms, lots of messages should be sent over the network to synchronize the distributed environment. Moreover, we should specify by code how to detect changes in the virtual environment to send updates. Thus, the second contribution we propose is to use a generic control layer that can dynamically detect when changes occur. This layer is based onthe explicit knowledge about executed behaviors.

This thesis is placed in the context of the ongoing debate on the issue whether second language acquisition occurs on the basis of innate language-specific learning mechanisms or general learning mechanisms. The author shares the view of scholars who propose that an innate knowledge base underlying first language acquisition does not extend to second language acquisition due to the lack of uniform success in the acquisition of native speaker competence, the possibility of fossilisation and the facilitative potential of form-focused instruction. It is, thus, assumed that the sequential second language acquisition process can be accounted for by general learning mechanisms. The key to these learning mechanisms is, firstly, the investigation of the nature of the knowledge underlying the grammatical encoding procedures for speech production in the context of M. Pienemann’s (1998a) Processability Theory and, secondly, the investigation of the nature of its acquisition process. Pienemann’s Processability Theory explains and predicts the sequential acquisition process of a second language as the result of the hierarchically ordered development of the processing procedures of the grammatical processor to grammatically encode conceptual information. It shares with Levelt’s (1989) theory of speech production the assumptions concerning the nature of the knowledge underlying the grammatical encoding procedures, which require further investigations for verification. Since the Processability Theory does not specify how the assumed knowledge underlying grammatical encoding is acquired, an investigation of the nature of its acquisition process is necessary. This investigation highlights the interdependence between the nature of the knowledge to be acquired and the nature of its acquisition process by demonstrating that the knowledge underlying grammatical encoding is predominantly implicit and, consequently, determines the implicit nature of its acquisition process. Such implicit knowledge is dissociated from explicit knowledge, which determines the explicit nature of its acquisition process. This investigation also demonstrates that explicit grammar teaching and practice in the context of the manipulation of the learners’ attentional orientation mediated by alertness may contribute to the implicit learning process under certain conditions. In conjunction with the provision of guidance by the Processability Theory in regard to the achievement of instructional focus and the independent finding that comprehensible input is needed in order for second language acquisition to occur, these results constitute the basis for the formulation of detailed instructional measures for the effective organisation of the sequential second language acquisition process. These measures are exemplified by their implementation for the initial stages of the acquisition of German as a second language. / PhD Doctorate

The benefits of explicit knowledge for language learning is a much debated issue. In this study this question is approached from a new perspective since it focuses on the correlation between students’ concept images and their language ability. The focused concept is the subordinate clause in German. By means of a short written test the performance of 12 Swedish university-level students in three types of tasks was elicited: translating, correcting an erroneous text and commenting on grammatical differences in parallel German and Swedish texts. The students were asked to think aloud, but complementary questions were also asked if verbalizations were not lucid. A semi-structured interview that focused on school experiences, attitudes towards language learning and grammatical concepts followed. One year later the same procedure was repeated with three of the students who had successfully finished their first year of German.As for the concept images many students had only blurred conceptions of subordinate clauses, especially when they did not have access to texts to refer to. When they had the help from artefacts they often focused on visual clues such as subjunctions and verb position. Many verbalized statements were simply wrong. A common concept image described the subordinate clause as positioned after the main clause with the function of adding extra information. This led to the conclusion that the relative clause is the prototypical subordinate clause.Despite the often vague concept images, most students had no difficulty in producing subordinate clauses or in correcting a text with word order errors. Interestingly, the relative clause proved to cause the most problems.The fact that the students were able to produce subordinate clauses, but not able to explain their chosen solution indicates implicit knowledge. This in turn gives reason to believe that students have formed their own natural concepts from experience and not learned a well defined scientific concept. The students in this study could also be seen to represent stages in the concept building process that begins with a category ‘sentence’. Step by step different types of subordinate clauses break loose and form a new category ‘subordinate clause’. With time the attributes become more refined.The analysis of four Swedish grammars of German showed that three of them had content shortcomings, whereas the fourth placed too much emphasis on linguistic correctness which would leave the learners behind.In the last chapter implications for grammar writing and grammar teaching are discussed. One key point is the necessity of opportunities to verbalize your thoughts since this promotes learning / ZusammenfassungHintergrund, Ziel und ForschungsfragenDie übergreifende Frage dieser Arbeit stammt aus meinem Grammatikunterricht an einer schwedischen Universität. In dem Kontakt mit Studenten lässt sich leicht feststellen, dass sie alle individuelle Charakteristika aufweisen – auch was den Erfolg mit den theoretischen Aspekten der Grammatik als auch mit der Anwendung des Wissens. Einige Studenten haben damit große Schwierigkeiten, während andere einigermaßen korrektes Deutsch produzieren können und anscheinend auch verstanden haben, wie die deutsche Sprache aufgebaut ist, wie die grammatischen Begriffe gebildet sind, usw.Ich habe mich dann gefragt, ob vielleicht Grammatiklernen wie Mathematik¬lernen funktioniert und dass die beobachteten Schwierigkeiten auf ein mangelndes Verständnis grundlegender grammatischer Begriffe wie ,Satz‘ und ,Kasus‘ zurückzuführen sind. Nach einer Beschränkung auf ,Satz‘, aber vor allem ,Nebensatz‘ ließen sich folgende Forschungsfragen formulieren:•    Welche Vorstellungen haben schwedischsprachige Deutschstudenten vom Begriff ,Nebensatz‘?•    Wie verhalten sich die Begriffsvorstellungen eines Studenten zu seiner Fähigkeit, korrekte deutsche Nebensätze zu produzieren?Ein wichtiges Hilfsmittel beim Sprachenlernen und -lehren sind Grammatik¬handbücher. Wenn es um Grammatiken für die Schule, didaktische Gram¬matiken, geht, wird immer eine Auswahl vorgenommen und die Darstellung wird auch in anderer Weise den Schülern und ihren vermuteten Vorkenntnissen angepasst. Eine zweite Spur dieser Arbeit gilt solchen Beschreibungen der Struktur des Deutschen, und eine dritte Hauptfrage lautet:•    Wir wird der Begriff ,Nebensatz‘ in schwedischen Grammatiken für den Unterricht Deutsch als Fremdsprache beschrieben?Das Hauptziel der Arbeit ist es, einen Teil der ”Realität” zu erkunden (die Vorstellungen der Studenten von ,Nebensatz‘ und ihre Fähigkeit, solche zu produzieren, sowie Sprachbeschreibungen) und daraus folgernd mögliche Verbesserungen der Sprachbeschreibungen und des Sprachunterrichts  über¬sichtlich zu diskutieren.Theoretischer RahmenGrundlegende Fragen nach Begriffsvorstellungen betreffen kognitive Prozesse und Produkte. Der theoretische Hintergrund dieser Untersuchung setzt sich deshalb zusammen aus einerseits allgemeinen Lerntheorien sowie Theorien zu Begriffsbildung bzw. Begriffsaneignung, andererseits aus Theorien zum Fremdsprachenerwerb: wie lernen wir? Welche Wissensform ist das Ergebnis? Wie verhalten sich Wissen und Performanz zueinander? In den Gesprächen mit Studenten (s. u.) stellte sich aber heraus, dass die Gespräche an sich und die Möglichkeit, Gedanken und Hypothesen zu verbalisieren, oft zum Lernen führten.Material und MethodeMit zwölf Universitätsanfängern des Fachs Deutsch wurde ein kurzer schriftlicher Test und ein anschließendes gesprächsähnliches Interview durch¬geführt. Die Studenten lösten die Aufgaben individuell und waren aufgefordert, dabei laut zu denken. Wenn die verbalisierten Gedanken nicht aufschlussreich genug waren, wurden spezifische Fragen gestellt. Themen des Interviews waren teils Schulerfahrungen und Einstellung zum Sprachenlernen, teils explizite Fragen zu grammatischen Begriffen. Mit drei dieser Informanten wurde dasselbe Verfahren ein Jahr später wiederholt, nach erfolgreichem Abschluss des ersten Studienjahres. Bei dieser Gelegenheit wurden auch retrospektivisch ausgerichtete Fragen zum Lern- und Begriffsbildungsprozess gestellt.ErgebnisseWas die Begriffsvorstellungen betrifft, zeigte sich ein Unterschied je nach dem, ob konkrete Nebensätze zum Anschauen zugänglich waren oder nicht. Waren solche vorhanden, wurde eher auf visuell beobachtbare Charakteristika wie Einleiter und Verbletztstellung hingewiesen. Ohne die Unterstützung durch ein Artefakt standen ein Vergleich oder eine Verbindung mit einem Hauptsatz im Fokus.Eine zweite Beobachtung war, dass die Studenten häufig Merkmale anführten, die als fehlerhaft zu betrachten sind. So glauben viele, das Vorhandensein eines Kommas würde einen Nebensatz verursachen.Eine häufig vorkommende Vorstellung war, dass der Nebensatz immer dem übergeordneten Satz nachgestellt ist und inhaltlich eine Spezifizierung dazu ausmacht. Daraus lässt sich der Schluss ziehen, dass der Relativsatz der proto¬typische Nebensatz ist.Obwohl viele Studenten vage oder sogar fehlerhafte Vorstellungen vom Begriff ,Nebensatz‘ verbalisierten, hatten sie selten Probleme, deutsche Sätze mit korrekter Wortstellung zu produzieren oder Sätze mit inkorrekter Wort¬stellung zu korrigieren. Interessanterweise verursachte dabei gerade der Relativsatz Schwierigkeiten. Die Tatsache, dass die meisten Informanten also Nebensätze produzieren konnten, gleichzeitig aber Schwierigkeiten hatten, ihre Vorstellungen zu verba¬lisieren und die gewählten Lösungen im Test metasprachlich zu begründen, lässt sich als Indiz für implizites Wissen interpretieren. Das wiederum legt den Schluss nahe, dass sie eher von ihren konkreten Erfahrungen ausgehend, d. h. im Kontakt mit gesprochenem und geschriebenem Deutsch einen natürlichen Begriff gebildet haben, als dass sie sich einen fertigen, genau definierten Begriff angeeignet hätten. In diesem Fall ist es demnach nicht notwendig, im Besitz eines wissenschaftlichen Begriffs zu sein.Weiter stellte sich heraus, dass die Informanten dieser Untersuchung als Vertreter für unterschiedliche Phasen des Begriffsbildungsprozesses gesehen werden können. Dabei scheint eine Kategorie ”mening” (,Vollsatz‘) der Aus¬gangspunkt zu sein, aus dem sich schrittweise die verschiedenen Neben¬satztypen losmachen, um die Kategorie ,Nebensatz‘ zu bilden. Die Kenn¬zeichen, Attribute, die diese Mitglieder aufweisen, werden im Prozess zunehmend verfeinert.In den analysierten Grammatiken, die alle in einer ersten oder späteren Auflage in den 1990er Jahren erschienen, ließ sich eine gewisse Entwicklung von einer relativ starken Fokussierung auf Morphologie zu einer ausführlicheren Behandlung der Syntax sowie einer umfangreicheren Diskussion der Begriffe. Bei drei der Grammatiken waren inhaltliche Mängel und undeutliche Formulierungen zu verzeichnen, während die vierte in so hohem Grad eine sprachwissenschaftlich korrekte Beschreibung angestrebt hatte, dass die Anpassung an die Schüler in Frage gestellt werden musste.Didaktische ImplikationenDas abschließende Kapitel der Arbeit umfasst mögliche didaktische Implikationen der Untersuchung für Sprachbeschreibung und Sprachunterricht. Im ersten Fall werden u. a. der Einsatz der Nebensatzeinleiter als Signalwörter sowie der Gebrauch von Visualisierungen fokussiert. Wenn es um Unterricht geht,  werden die soziokulturellen Lerntheorien wieder aufgegriffen, wobei besonders ihre Betonung der Bedeutung des Gesprächs fürs Lernen thematisiert wird. Ferner wird auf die positive Wirkung eines induktiven Verfahrens hingewiesen / SammanfattningBakgrund, syfte och frågeställningarDen övergripande frågan för denna undersökning har uppstått i min under¬visning i tysk grammatik på universitetsnivå. Som vid all annan undervisning, eller kontakt med människor över huvud taget, konstaterar man ganska snart att individerna är olika. I mitt konkreta fall har vissa studenter stora svårigheter med både den teoretiska grammatiken och tillämpningen av den, medan andra både kan producera god tyska och tycks ha förstått hur tyskan är uppbyggd, hur de grammatiska begreppen är bildade och liknande. Inspirerad av forskning inom matematikdidaktik som visat att svårigheter som dyker upp kan bero på att eleverna inte förstått grundläggande begrepp som ’tal’ och ’mängd’ frågade jag mig om förhållandet kunde vara likartat här, dvs. att de som hade svårigheter inte förstått grundläggande begrepp som ’sats’ och ’kasus’. I denna undersökning inskränktes arbetet till att i någon mån behandla begreppet ’sats’ men i huvudsak omfatta begreppet ’bisats’.De konkreta forskningsfrågorna för undersökningen är:•    Vilka föreställningar har svenskspråkiga tyskstudenter av begreppet ’bisats’?•    Hur förhåller sig en students begreppsföreställning(ar) till förmågan att producera korrekta tyska bisatser?Ett viktigt hjälpmedel vid språkinlärning och -undervisning är handböcker i grammatik. När det gäller grammatikor för skolbruk, didaktiska grammatikor, har alltid ett urval gjorts och framställningen har även på annat sätt anpassats till elever och deras förmodade förkunskaper. Ett annat spår i avhandlingen gäller dessa beskrivningar av tyskans struktur och en tredje huvudfråga lyder därför:•    Hur beskrivs begreppet ’bisats’ i svenska skolgrammatikor för tysk¬undervisningen?Huvudsyftet med undersökningen är att ta reda på hur en del av verkligheten ser  ut (studenternas föreställningar om och förmåga att producera bisatser samt språkbeskrivningar) och utifrån detta diskutera hur man eventuellt kan förbättra språkbeskrivning och språkundervisning så att eleverna lär sig både mer och bättre.Teoretisk förankringDe grundläggande frågorna omkring begreppsföreställningar handlar om kognitiva processer och produkter. Den teoretiska bakgrunden till denna under¬sökning utgörs därför dels av teorier kring lärande generellt och kring begreppsbildning respektive begreppstillägnande, dels av teorier kring frågor om hur förvärvandet av ett främmande språk går till, vilken form av kunskap detta leder till samt hur kunskaper och performans hör samman. I samtalen med studenterna (se nedan) visade det sig dock att dessa samtal i sig och möjligheten att verbalisera sina tankar och hypoteser ofta ledde till lärande. Detta för¬hållande är centralt inom sociokulturella lärandeteorier varför även sådana beaktas – inte minst i diskussionerna kring didaktiska implikationer av resultaten.Material och metodFör att få svar på forskningsfrågorna sammanställdes ett kort skriftligt test. Sammanlagt tolv studenter på första terminens universitetsstudier i tyska löste testuppgifterna enskilt och ombads därvid tänka högt och motivera sina lösningar. Vissa specifika frågor kring deras svar ställdes också för att få dem att verbalisera sina föreställningar. I anslutning till testet genomfördes en lite längre semistrukturerad intervju dels kring deras erfarenheter från skolan och inställning till språkundervisning, dels kring grammatiska begrepp. Med tre av dessa studenter upprepades test och intervju ett år senare då de med framgång avslutat ett års studier i tyska. Då ställdes också frågor som syftade till att retrospektivt försöka klargöra hur begreppsbildning och -utveckling går till.Både testdelen och intervjun spelades in på video. Undersökningen bygger således på det skriftliga testet (performans) och transkriptioner av den samtals¬liknande intervjun.ResultatNär det gäller föreställningarna av begreppet ’bisats’ visade det sig att de skiljer sig åt något när studenterna hade konkreta bisatser att hänvisa till eller iaktta och när de bara besvarade frågan om vad en bisats är. I det första fallet var de visuella signalerna bisatsinledare och ordföljd viktiga, medan en jämförelse eller annan koppling till en huvudsats gjordes när inga hjälpande artefakter fanns.Ytterligare en iakttagelse var att studenterna i många fall anförde känne¬tecken hos bisatser som måste anses vara direkt felaktiga. Så tycks flera av dem utgå från att förekomsten av ett komma förorsakar en bisats. En vanlig föreställning var också att en bisats alltid står efter den över¬ordnade satsen och att den innehållsligt innebär en specificering av denna. Av detta kan man dra slutsatsen att relativsatsen är den prototypiska bisatsen. Trots att många studenter hade luddiga eller till och med felaktiga före¬ställningar av begreppet ’bisats’, hade de sällan problem att själva producera tyska bisatser eller korrigera satser med felaktig ordföljd. Intressant nog visade sig relativsatsen förorsaka mest problem i studenternas egna produktion. Det faktum att de flesta informanterna således kunde producera bisatser samtidigt som de hade svårigheter att verbalisera sina föreställningar och att motivera sina lösningar i testet i någon metaspråklig form kan ses som ett tecken på att de besitter implicit kunskap. Det i sin tur kan tolkas som att de utifrån sina konkreta erfarenheter med bisatser, det vill säga genom sin kontakt med tyskan i tal och skrift snarare bildat ett naturligt begrepp än tillägnat sig ett färdigt, väldefinierat begrepp. Att besitta en begreppsföreställning som motsvarar det vetenskapliga är alltså i detta fall inte nödvändigt.Det visade sig också att de studenter som ingår i denna undersökning kan ses som representanter för olika faser i begreppsbildningsprocessen. I denna tycks utgångspunkten vara en kategori ’mening’ från vilken olika bisatstyper stegvis lösgör sig för att bilda kategorin ’bisats’. De kännetecken, attribut, som dessa uppvisar blir med tiden allt mer förfinade.I de analyserade skolgrammatikorna, som alla utgavs i en första eller senare upplaga under olika skeden av 1990-talet, kunde en viss utveckling från en förhållandevis stark fokusering på morfologi i de äldre mot en utförligare behandling av syntax liksom ökad diskussion av begreppen. Tre av gramma¬tikorna kunde sägas uppvisa innehållsliga brister och otydliga formuleringar, medan den fjärde i så hög grad eftersträvat en språkvetenskapligt korrekt beskrivning att anpassningen till eleverna kunde ifrågasättas. Didaktiska implikationerI det avslutande kapitlet diskuteras de didaktiska implikationer som under¬sökningen har eller kan ha för språkbeskrivning och språkundervisning. I det första fallet fokuseras bland annat hur bisatsinledare kan framhävas som signalord och hur visualiseringar kan bidra till framställningen. När det gäller undervisningen återkopplas bland annat till de sociokulturella teorierna och deras betoning av samtalets betydelse för lärandet samt visas på möjligheterna med ett induktivt arbetssätt.

<p>The aim of this study was to determine whether or not knowledge was shared and created in the library of the University of the Western Cape (UWC). The study adopted the SECI model of Nonaka and Takeuchi (1995) as its theoretical framework. The service delivery points at the UWC library are as follows:&nbsp / Circulation section, which deals with walk-in&nbsp / users. These are users who, on a daily basis borrow books from and return books to the library. This section normally deals with queries such as users whose library cards are&nbsp / blocked due to outstanding library fines. It comprises front - desk staff, shelf attendants and inter-library loan staff members.&nbsp / Staff members working in the information section (IS)&nbsp / are referred to as faculty librarians (FAC/L&rsquo / s), who are regarded as section heads and liaise with faculties on campus on a regular basis. The information section deals with walk-in&nbsp / users on a daily basis.&nbsp / The other sections, namely cataloguing, acquisition and periodicals, provide mostly &lsquo / behind the scenes&rsquo / services, but their work is of such a nature that&nbsp / users have no access to their sections due to the strict policy with regard to areas of the library in which staff are working with new books and journals. Books and journals that are&nbsp / not on the cataloguing system are kept in the acquisitions and cataloguing section. This also has a significant impact on service delivery in the library. These sections have to&nbsp / ensure that books and journals are processed, in order for users to get access to these resources. This study attempted to answer the following research questions&nbsp / Is there&nbsp / evidence of knowledge sharing and creation in the UWC library? If so, what practices currently exist?&nbsp / How do staff share and create knowledge for service delivery not with general&nbsp / library users, but within and between the acquisitions, cataloguing and information sections?</p>

<p>The aim of this study was to determine whether or not knowledge was shared and created in the library of the University of the Western Cape (UWC). The study adopted the SECI model of Nonaka and Takeuchi (1995) as its theoretical framework. The service delivery points at the UWC library are as follows:&nbsp / Circulation section, which deals with walk-in&nbsp / users. These are users who, on a daily basis borrow books from and return books to the library. This section normally deals with queries such as users whose library cards are&nbsp / blocked due to outstanding library fines. It comprises front - desk staff, shelf attendants and inter-library loan staff members.&nbsp / Staff members working in the information section (IS)&nbsp / are referred to as faculty librarians (FAC/L&rsquo / s), who are regarded as section heads and liaise with faculties on campus on a regular basis. The information section deals with walk-in&nbsp / users on a daily basis.&nbsp / The other sections, namely cataloguing, acquisition and periodicals, provide mostly &lsquo / behind the scenes&rsquo / services, but their work is of such a nature that&nbsp / users have no access to their sections due to the strict policy with regard to areas of the library in which staff are working with new books and journals. Books and journals that are&nbsp / not on the cataloguing system are kept in the acquisitions and cataloguing section. This also has a significant impact on service delivery in the library. These sections have to&nbsp / ensure that books and journals are processed, in order for users to get access to these resources. This study attempted to answer the following research questions&nbsp / Is there&nbsp / evidence of knowledge sharing and creation in the UWC library? If so, what practices currently exist?&nbsp / How do staff share and create knowledge for service delivery not with general&nbsp / library users, but within and between the acquisitions, cataloguing and information sections?</p>