A terapia do espelho, técnica utilizada no tratamento de pacientes em reabilitação neurológica, tem mostrado bons resultados a um custo relativamente baixo. Nessa terapia, um espelho é colocado ao longo do plano sagital mediano do paciente entre os dois membros, superiores ou inferiores, com o intuito de transmitir estímulos visuais para o cérebro para induzir a ilusão dos membros em questão estarem se deslocando de forma síncrona. Considerando a simplicidade, os resultados obtidos e o baixo custo da terapia do espelho, neste trabalho exploramos recursos tipicamente disponíveis em dispositivos móveis do tipo tablet e smartphones para propor um modelo de acompanhamento remoto baseado na gravação e no compartilhamento de vídeos de sessões de terapia do espelho considerando dois tipos de usuários: terapeutas e pacientes. O modelo é apresentado na forma de um protótipo de um sistema de acompanhamento remoto de pacientes que utilizam a terapia do espelho em sua reabilitação. Especialistas avaliaram que o sistema apresenta grande potencial no auxilio à reabilitação de membros superiores, podendo ser utilizado por qualquer paciente em reabilitação pela terapia do espelho devido à sua facilidade de uso. Entre os trabalhos futuros viabilizados pela versão atual do sistema estão testes com pacientes em tratamento para verificação das implicações resultantes de sua utilização. / The mirror therapy technique used in the treatment of patients in neurological rehabilitation has shown good results in a relatively low cost. In this therapy, a mirror is placed along the median sagittal plane of the patient between the two limbs, higher or lower, in order to transmit visual stimuli to the brain to induce the illusion of the limbs are moving synchronously. Considering the simplicity, the results obtained and the low cost of mirror therapy in this work we explore resources available on mobile devices like tablet and smartphones to propose a remote monitoring model based on recording and sharing videos of mirror therapy sessions considering two types of users: therapists and patients. The model is presented as a prototype of a remote monitoring system of patients that use mirror therapy in their rehabilitation. Experts evaluated that the system presents great potential to aid in the rehabilitation of the upper limbs and may be used by any patient due to its ease of use. Among the future work made possible by the current version of the system are the patients tests verifying the implications of the system in the therapy.

Submitted by Miriam Lucas (miriam.lucas@unioeste.br) on 2017-08-28T13:31:04Z No. of bitstreams: 2 Wesley Martins 2017.pdf: 2956207 bytes, checksum: dab553cfe61a562aa2a7d25c1f26b15c (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2017-08-28T13:31:04Z (GMT). No. of bitstreams: 2 Wesley Martins 2017.pdf: 2956207 bytes, checksum: dab553cfe61a562aa2a7d25c1f26b15c (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2017-02-03 / The popularization of mobile devices has been considered by many the technological revolution of greatest impact in recent years, and the use of these computational tools in the area of health, especially in the emergency and emergency, is growing. In the same way, since the late 1970s, traffic accidents are one of the main public health problems, especially accidents involving multiple victims, that is those that produce more than five serious victims. In such cases, the assistance provided to victims of such events is a decisive factor in minimizing the consequences, establishing an increase in the survival rates of victims. It is in this sense that the continuing education of the nurse, as well as the entire team of first responders working in the Emergency Mobile Care System (SAMU), is built as an essential factor, since the educational process is configured as a tool Training, creating continuous improvement. We believe that the development of computational solutions in the form of mobile applications represents an effective way to deliver content and reach the target audience. In order to assist SAMU rescuers in the acquisition of specialized knowledge and the decisionmaking process in multiple-casualty accidents, in this research we developed a prototype application that provides information about the actions to be performed in events of great magnitude. We base the development of the application in the Systems Development Life Cycle Theory, using the concepts of low and high fidelity prototyping. The prototype included information on definitions, planning, screening methods, interactive quiz, and instructions for decision making. Thus, the prototype application presents itself as an auxiliary tool for use in the continuing training of SAMU professionals, and can create the same dynamic of other traditional teaching strategies, which allows for critical reflection and knowledge construction. / La popularidad de los dispositivos móviles ha sido considerada por muchos como la revolución tecnológica de mayor impacto en los últimos años, y el uso de estas herramientas computacionales en el cuidado de la salud, en particular en las salas de emergencia, se está convirtiendo cada vez más extendida. Del mismo modo, desde finales de la década de 1970, los accidentes de tráfico constituyen uno de los principales problemas de salud pública, especialmente los accidentes con múltiples víctimas, es decir, las que producen más de cinco siniestros graves. En tales casos, la asistencia proporcionada a las víctimas de este tipo de eventos se presenta como un factor decisivo para reducir al mínimo las consecuencias, se establece un incremento en las tasas de supervivencia de las víctimas. Es en este sentido que la formación continua de las enfermeras y todo el equipo de primera respuesta que operan en el Sistema Móvil de Urgencia (SAMU), se construye como un factor esencial, ya que el proceso educativo se configura como una herramienta la formación, la creación de la mejora continua. Entendemos que el desarrollo de soluciones computacionales en formato aplicación móvil es un medio eficaz para proporcionar el contenido y llegar al público objetivo deseado. Con el fin de ayudar a los rescatadores profesionales SAMU en la adquisición de conocimientos y de cara al proceso de toma de decisiones en accidentes con múltiples víctimas, este estudio ha desarrollado un prototipo de aplicación que proporciona información sobre las medidas que deben tomarse en eventos de gran magnitud. Basamos el desarrollo de aplicaciones en la Teoría de los Sistemas de Ciclo de Vida de Desarrollo, utilizando los conceptos de creación de prototipos de baja y alta fidelidad. El prototipo incluye información con respecto a las definiciones, la planificación, los métodos de cribado ", concursos interactivos", e instrucciones para la toma de decisiones. De este modo, el prototipo de aplicación se presenta como una herramienta auxiliar para su uso en la formación continua de los profesionales del SAMU, puede crear la misma dinámica de otras estrategias de enseñanza tradicionales, lo que permite la reflexión crítica y la construcción del conocimiento. / A popularização dos dispositivos móveis tem sido considerada por muitos a revolução tecnológica de maior impacto nos últimos anos, e a utilização dessas ferramentas computacionais na área da saúde, sobretudo na urgência e emergência, está em crescente expansão. Da mesma forma, desde o final da década de 1970, os acidentes de trânsito se constituem como um dos principais problemas de saúde pública, principalmente os acidentes com múltiplas vítimas, ou seja, aqueles que produzem mais de cinco vítimas graves. Nesses casos, a assistência prestada às vítimas de tais eventos apresenta-se como fator decisivo para minimizar as consequências, estabelecendo um aumento nos índices de sobrevida das vítimas. É nesse sentido que a educação permanente do enfermeiro, bem como de toda a equipe de socorristas que atuam no Sistema de Atendimento Móvel de Urgência (SAMU), edifica-se como fator essencial, uma vez que o processo educativo configura-se como uma ferramenta de treinamento, criando contínuo aperfeiçoamento. Entendemos se que o desenvolvimento de soluções computacionais em formato de aplicativos móveis representa um meio eficaz de disponibilizar conteúdos e atingir o público-alvo desejado. Com o intuito de auxiliar os profissionais socorristas do SAMU na aquisição de conhecimento especializado e frente ao processo de tomada de decisão em acidentes com múltiplas vítimas, nesta pesquisa objetivamos desenvolver um aplicativo móvel sobre acidentes com múltiplas vítimas para auxiliar na educação permanente dos profissionais que atuam no SAMU. O protótipo contou com informações relativas a definições, planejamentos, métodos de triagem, “quiz” interativo, além de instruções para a tomada de decisão frente a acidentes de grandes proporções. Dessa forma, o aplicativo-protótipo apresenta-se como ferramenta auxiliar para uso na formação continuada dos profissionais do SAMU, podendo criar a mesma dinâmica de outras estratégias de ensino tradicional, o que possibilita a reflexão crítica e a construção do conhecimento.

The growing popularity of smartphones in recent years has led to an increase in mobile application development and use. However, a large number of mobile applications are only used once before being removed. For companies and organizations to spend time and money on application development only to achieve low user retention rates is unsustainable. During their first interaction with a mobile application it is crucial that users find functionality and value quickly to avoid discontinuation of use. User onboarding is often implemented in mobile applications to aid in first time interaction, making onboarding processes subject of investigation for effect on user attitude towards continued use of mobile applications. The study examined mobile onboarding processes and their effect on user attitude towards continued use of applications as well as the difference between onboarding processes effect on user attitude towards continued use of applications. The study was conducted within-subjects through a survey consisting of interaction with two prototypes with different onboarding processes and a questionnaire based on the technology acceptance model in order to investigate the variables of interest. The results of the survey were analyzed to measure the effects of the onboarding processes on the factors of the technology acceptance model and to investigate the differences between the onboarding processes. The results showed that user onboarding has a positive influence on perceived usefulness, attitude towards use and intention to use. There was no significant difference between the different types of onboarding patterns effect on attitude towards continued use. The positive effects on attitude and intention to use confirmed that implementing onboarding processes in mobile applications could be beneficial for value proposition and user retention. The perceived usefulness proved to be the determining factor on attitude and intention to use.

Cette thèse aborde la problématique de l’adoption des systèmes d’information (SI), partant du problème posé par le déficit d’utilisation des applications mobiles d’information voyageur, applications pourtant conçues pour aider à résoudre les difficultés liées aux transports dans les sociétés modernes. Elle tente de répondre à la question de savoir quels facteurs peuvent favoriser l’utilisation des SI par leur public potentiel. Face à la suprématie de l’approche centrée ‘système’, donnant priorité au facteur technologique dans l’identification des déterminants de l’utilisation des SI, ce travail défend le point de vue selon lequel une approche psychosociale est mieux à même de mettre à jour les processus par lesquels les individus en viennent à utiliser ces systèmes. Dans ce cadre, le premier axe de cette recherche interroge le rôle des croyances dans l’adoption. Les résultats obtenus sous cet axe montrent que les modèles basés sur les croyances prédisent assez bien l’intention d’utilisation des SI prise comme indicateur d’adoption. Mais, ils montrent aussi les limites de ces modèles dans la prédiction de l’intention d’utilisation initiale, à l’étape de l’acceptabilité, une étape pré-adoptive stratégique où le seuil de la première expérience d’utilisation n’est pas encore franchi (étude 1). Cela pose la nécessité d’aller au-delà des croyances pour mieux cerner les déterminants de l’intention d’utilisation initiale. A cet effet, le second axe de cette recherche interroge le rôle des attentes dans l’adoption. Les résultats obtenus sous cet axe montrent que les attentes sont des prédicteurs performants des croyances pré-adoptives, et, au-delà, des prédicteurs directs de l’intention d’utilisation initiale (études 2 et 3). Ces résultats sont d’une grande portée théorique et empirique. Ils montrent que les attentes entrent en jeu directement dans l’explication de l’intention d’utilisation initiale, à l’étape pré-adoptive, quand celles-ci ont toujours été considérées comme opérantes uniquement à l’étape post-adoptive où leur infirmation/confirmation à l’issue d’une première expérience d’utilisation détermine le degré de satisfaction et l’intention de continuer l’utilisation. Au total, cette thèse amène un éclairage nouveau sur la façon dont les croyances et les attentes se mettent en scène le long du processus d’adoption, et pèsent de tout leur poids sur les décisions relatives à l’utilisation des SI. / This thesis addresses the problem of information systems (IS) adoption, starting from the problem posed by the deficit in use of traveler information mobile applications, yet applications designed to help solve problems related to transport in modern societies. It attempts to answer the question of which factors may improve IS use in their potential audience. Given the supremacy of the system-centered approach giving priority to technological factor in identifying the determinants of IS use, this work defends the view that a psychosocial approach is better able to elicit the processes by which individuals come to use these systems. In this context, the first axis of this research examines the role of beliefs in adoption. The results obtained under this axis show that beliefs-based models predict quite well intention to use IS taken as an indicator of adoption. But they also show the limitations of these models in predicting initial use intention, at the acceptability stage, a strategic pre-adoptive stage when the threshold of the first experience of use is not yet crossed (study 1). This raises the need to go beyond beliefs to better understand the determinants of initial use intention. To this end, the second axis of this research questions the role of expectations in adoption. The results obtained under this axis show that expectations are powerful predictors of pre-adoptive beliefs, and, beyond, direct predictors of initial use intention (studies 2 and 3). These results are of great theoretical and empirical significance. They show that expectations are directly involved in the explanation of initial use intention at the pre-adoptive stage, when these have always been considered as operating only in the post-adoptive stage where their disconfirmation/confirmation after a first experience of use determines the degree of satisfaction and continued use intention. Overall, this thesis brings new light on how beliefs and expectations come into play along the adoption process, and weigh fully on decisions related to IS use.

A dissertação apresenta uma solução para a singular dependência, até hoje, de gestos de mão para se conseguir que o ônibus pare no ponto. É o único transporte coletivo que ainda depende desse método de baixa confiabilidade, que se mostra especialmente problemático no caso de usuários vulneráveis e para todos os usuários nos horários e locais críticos. Ao mesmo tempo, esta solução permite que os ônibus deixem de fazer paradas não solicitadas, aumentando a velocidade comercial. Propõe-se uma solução através do uso de um aplicativo colaborativo em redes de celulares, semelhante ao que já acontece com os taxis. Ao contrário de outros aplicativos, que informam posições e distâncias dos ônibus, esse coordena as ações adequadas a serem tomadas pelos ônibus para o atendimento solicitado. Três alternativas são delineadas para adoção em serviços que estejam especificando novos sistemas, para aqueles que já possuem um controle centralizado antigo e que desejam adaptar esse novo recurso a ele ou os que preferem uma solução paralela simples. Esse último caso também pode ser usado em cidades que sem ter operação controlada e com poucos recursos procuram uma solução barata, mas completa. A provável aceitação pública da proposta é testada sem o desenvolvimento ainda de um protótipo operacional, utilizando técnicas de Projeto de Serviço (Service Design - SD) com grupos de discussão estimulados visualmente para relembrar as experiências de viagem. A utilização desse método simples se prova suficiente para a verificação precoce de desenvolvimento de sistemas que pode - de forma econômica - corrigir enganos antes de maiores investimentos. A proposta, por irradiação voluntária das intenções do viajante, deixando o resto a cargo do sistema de transporte, se alinha à tendência atual de dar maior importância aos sistemas com resultados determinados pelo contexto e intenções dos usuários, ao invés de os que oferecem informações para que ele decida. As aplicações adicionais são inúmeras, já que a solução aqui pesquisada se enquadra numa nova tendência de Resultados por Contexto, em que os serviços se reorganizam à situação (ou intenção) de seu usuário se essas informações forem transmitidas e utilizadas. / The thesis proposes a solution for the unique way in which passengers until now hail buses at stops using hand gestures to try to make them stop. This is the only case in which public transportation riders still depend for service on this undependable method that is especially critical for those with disabilities or all users during stressful conditions or hours. At the same time, the use of the application permits services that halt at all stops to stop doing so resulting in higher commercial speeds. The proposed solution uses a mobile collaborative network like those used for e-Hailing taxis and cars. Different from other solutions that display location and time distances of all buses to passengers, it takes over all actions that are necessary to stop the bus where the passenger has called from. Three development options are outlined for services that are specifying new systems, for those that already have an outdated one and wish to adapt them to include these new functions or those that prefer a simple parallel solution. This last alternative can also be used by cities without centralized bus operation control and counting on limited funds that are looking for a simple and economical but complete solution. The probable acceptance of this application by the public is tested without having to develop a working prototype, by using discussion groups with visual stimulation to develop travel experience recall. The use of this simple method proves itself adequate for early pre-prototype testing of system development which can economically correct major mistakes before greater investments in the project are made. The application, by broadcasting traveler intentions and leaving the rest to the transportation system, is in line with today\'s choice of emphasizing system developments that include context, as well as intentions, in their results instead of search information that is turned over for passenger decision. Many additional applications are possible, as the approach researched agrees with today\'s trend of Results from Context in which services rearrange themselves according to the situation and user intentions if this information is transmitted and used.

Mobilapplikationer har på bara några år kommit att bli en naturlig del i marknadsföringsmixen för många företag som vänder sig till slutkonsumenter. Nu spås företagsapplikationer, mobilapplikationer skapade för företagsanvändare, stå inför sitt stora genombrott. Det verkar bland forskare och praktiker finns en allmänt utbredd åsikt om att mobilapplikationer har stor potential att bli en kraftfull B2B-marknadsföringskanal. Trots detta har mobilapplikationer ännu inte fått något omfattande genomslag inom B2B- sektorn och det råder stor osäkerhet kring hur de möjligheterna som mobilapplikationer har potential för ska tas tillvara. Syftet med den här uppsatsen är att försöka räta ut några av dessa frågetecken genom att utreda hur en mobilapplikation används som marknadsföringskanal av ett svensk B2B- företag, och utifrån detta undersöka mobilapplikationers potential som marknadsföringskanal utifrån två för B2B-marknadsföringsområdet centrala teoretiska perspektiv: relationsmarknadsföring och värdeskapande. För att kunna göra detta har vi genomfört en fallstudie av hur ett svenskt B2B- företag, ABB använder sig av mobilapplikationer i marknadsföringssyfte. Studien bygger på både kvantitativ och kvalitativ data i form av en telefonsurvey med 50 respondenter i mobilapplikationens primära målgrupp, samt 7 djupintervjuer varav 2 intervjuer med intressenter från undersökningsföretaget och 5 intervjuer med kunder till företaget som använder mobilapplikationen. Baserat på resultatet av undersökningarna har vi kunnat konstatera att den undersökta mobilapplikationen i ABB:s fall har påverkat både relationen mellan företaget och dess kunder, och det värde som kunderna upplever i transaktioner med företaget, positivt. Vidare har vi kunnat konstatera att en majoritet av respondenterna i våra undersökningar har en positiv inställning till mobilapplikationer som marknadsföringskanal. Våra djupintervjuer har också visat att kunderna anser att mobilapplikationer har många fördelar gentemot andra marknadsföringskanaler. Vi har utifrån detta kunnat dra slutsatsen att mobilapplikationer kan utgöra en lämplig marknadsföringskanal för B2B-företag. / Mobile applications are often claimed to be a suitable marketing tool for B2B companies and the world market for B2B mobile applications is expected to outgrow the mobile app market for consumer products within a few years. The idea of using mobile applications as a B2B marketing tools has been discussed by theorists in the field for years but there is still an evident lack of studies focusing on the use of mobile application in a B2B context. Many practitioners seem convinced that mobile apps have the potential to become a powerful B2B marketing tool. Yet B2B mobile applications are still fairly uncommon and great insecurity seem to prevail in regards to how companies can use mobile apps successfully as vehicles for B2B marketing. The purpose of this study is to investigate how mobile applications can be used as marketing tools in a B2B context and to investigate if mobile applications have any impact on customer relations and experienced customer value. To do so, we have conducted a case study of a B2B company using a mobile application in their marketing programme. A quantitative telephone survey was conducted to estimate awareness and usage of the app among customers within the target group. Qualitative data has been compiled through a number of in-depth interviews with involved stakeholders of the investigated company as well as a number of customers using the app. The empirical findings have been analyzed using a theoretical framework based on theories of relationship marketing and value creation, encompassing Morgan & Hunt’s (1994) Key Mediating Variable Model and Amit & Zott’s (2001) Value Creation Model. The findings of the study indicate that mobile applications can have a positive impact on customer relations and the value that customers experience when engaging in transactions with a company. Furthermore, a majority of the respondents participating in the study have a positive attitude towards mobile applications and believe that mobile apps have a number of advantages in relations to other marketing channels. Based on these finding the authors have come to the conclusion that mobile apps can be an appropriate marketing tool for B2B-companies seeking to deepen customers relations and enhance customer value.

Supporting emerging mobile applications in densely populated environments requires connecting mobile users and their devices with the surrounding digital landscape. Specifically, the volume of digitally-available data in such computing spaces presents an imminent need for expressive mechanisms that enable humans and applications to share and search for relevant information within their digitally accessible physical surroundings. Device-to-device communications will play a critical role in facilitating transparent access to proximate digital resources. A wide variety of approaches exist that support device-to-device dissemination and query-driven data access. Very few, however, capitalize on the contextual history of the shared data itself to distribute additional data or to guide queries. This dissertation presents Gander, an application substrate and mobile middleware designed to ease the burden associated with creating applications that require support for sharing and searching of hyper-localized data in situ. Gander employs a novel trajectory-driven model of spatiotemporal provenance that enriches shared data with its contextual history -- annotations that capture data's geospatial and causal history across a lifetime of device-to-device propagation. We demonstrate the value of spatiotemporal data provenance as both a tool for improving ad hoc routing performance and for driving complex application behavior. This dissertation discusses the design and implementation of Gander's middleware model, which abstracts away tedious implementation details by enabling developers to write high-level rules that govern when, where, and how data is distributed and to execute expressive queries across proximate digital resources. We evaluate Gander within several simulated large-scale environments and one real-world deployment on the UT Austin campus. The goal of this research is to provide formal constructs realized within a software framework that ease the software engineering challenges encountered during the design and deployment of several applications in emerging mobile environments. / text

Το mHealth, η χρήση δηλαδή φορητών τεχνολογιών για την βελτίωση των παρεχόμενων υπηρεσιών υγείας, είναι σήμερα ένα από τα πιο ταχέως αναπτυσσόμενα πεδία της ηλεκτρονικής υγείας (eHealth). Ο αριθμός των επαγγελματιών υγείας που υιοθετούν έξυπνα κινητά τηλέφωνα (smartphones) για την εκτέλεση πληθώρας λειτουργιών αυξάνεται συνεχώς, εξαιτίας των δυνατοτήτων και της φορητότητας που αυτά παρέχουν. Ταυτόχρονα, τα σφάλματα στη φαρμακευτική αγωγή είναι από τα πιο συνηθισμένα ιατρικά λάθη με επιπτώσεις τόσο στην υγεία του ασθενούς όσο και στις δαπάνες στην υγεία. Η χορήγηση φαρμάκων είναι μια πολύπλοκη διαδικασία, καθώς απαιτεί από τον ειδικό της υγείας την ανάλυση πληθώρας παραγόντων και την ανάκτηση, επεξεργασία και διαχείριση μεγάλου όγκου πληροφορίας. Σύμφωνα με τη βιβλιογραφία, η χρήση τεχνολογιών πληροφορικής για την υποβοήθηση των επαγγελματιών υγείας στη λήψη αποφάσεων κατά τη συνταγογράφηση, μπορεί να συμβάλει σημαντικά στη μείωση των σφαλμάτων φαρμακευτικής αγωγής. Στο πλαίσιο της παρούσας διπλωματικής εργασίας, προχωρήσαμε στη διερεύνηση και αξιολόγηση των σημαντικότερων εφαρμογών έξυπνων κινητών συσκευών για το φάρμακο, με στόχο την εξαγωγή χρήσιμων συμπερασμάτων για τα χαρακτηριστικά και τις λειτουργίες που ενσωματώνουν. Ένα από τα βασικά συμπεράσματα της έρευνας ήταν η απουσία αντίστοιχης εφαρμογής για τα φάρμακα που είναι εγκεκριμένα από τον Εθνικό Οργανισμό Φαρμάκων (ΕΟΦ). Ως εκ τούτου, προχωρήσαμε στο σχεδιασμό και την ανάπτυξη εφαρμογής για τον έλεγχο ασυμβασιών μεταξύ φαρμάκων, η οποία παρέχει επιπλέον τη δυνατότητα προβολής πληροφοριών συνταγολογίου για τα φάρμακα του ΕΟΦ. Ο σχεδιασμός της εφαρμογής έγινε λαμβάνοντας υπόψη τις ανάγκες και τις απαιτήσεις μελλοντικών χρηστών, όπως οι επαγγελματίες υγείας και οι ασθενείς, προκειμένου να διασφαλιστεί η λειτουργικότητα και η ευχρηστία της. Η εν λόγω εφαρμογή προορίζεται για έξυπνες κινητές συσκευές που διαθέτουν λειτουργικό σύστημα Android, ενώ η πληροφορία που ενσωματώνει βασίζεται αποκλειστικά στο εθνικό συνταγολόγιο του ΕΟΦ. / Mobile Health or mHealth, namely the use of mobile and wireless technologies in order to improve health services and achieve health goals, is today one of the most rapidly expanding fields of electronic health (eHealth). The number of health professionals that adopt smartphones to perform multiple tasks, during their everyday medical practice, is increasing constantly. This is due to the fact that smartphones provide advanced computing capabilities and high portability. Simultaneously, medication errors are among the most common medical errors which have negative impact both for the health of the patient and the expenditure on health sector. Drug prescribing is quite a complex procedure, considering the fact that requires the health expert to analyze multiple factors and retrieve, process, manage and digest large volume of information. According to the literature, the use of information technologies to assist health professionals in decision-making when prescribing drugs, can contribute significantly to the reduction of medication errors. In the context of our work, we explored and evaluated the major smartphone applications for drugs, aiming to the extraction of useful conclusions about the features and functions that they incorporate. One of the research key findings was the absence of a corresponding application for the drugs that are approved by the National Drug Organization of Greece. Therefore, we design and develop an application for checking drug-drug interactions which additionally provides the ability to view national formulary information about drugs. The analysis and design of the application was implemented in collaboration with future users, such as health professionals and patients, in order to ensure that will meet their needs and requirements and at the same time will remain user friendly. This application is intended for Android smart mobile devices (e.g. smartphones, tablet PCs) and the information that integrates is solely based on the national formulary of the National Drug Organization of Greece.

摘要 　　觀光旅遊是現今十分興盛的休閒活動，根據 2010 至 2012 年交通部觀光局統計資料顯示，國人國內旅遊以非旅行社承辦平均高達約 88%，因此如何有效規劃行程內容及安排各景點間的交通路線，就成為旅遊前的重要準備工作。 　　檢視目前旅遊規劃的數位服務平台並無法真正解決旅遊需求。故本研究設計與建置一套旅遊支援平台，首先藉由訪談，了解使用者需求，歸納出平台設計重點，分析系統的使用流程，再設計功能模組化與操作介面，最後建置平台並進行原型評估。本平台以雲端資料庫為基礎，無縫結合網站與行動應用兩端的資訊流。使用者在行前利用網站規劃行程內容，完成後上傳至雲端資料庫，網站端內容會自動同步於行動應用端，並以適合行動應用的界面呈現。使用者之行程安排因此更便利與彈性，在行動中亦能利隨時以手機查看行程，並依當地情況修改行程、即時安排交通路徑，使得旅遊行程計畫可以依實際的變化機動調適。而更新後的行程亦同步儲存於雲端。 　　本研究未來方向可以往更多的服務串流發展，如景點的多媒體內容、社群結合、智慧邏輯排程或外部資訊連結等等。隨著未來資訊技術的提升，將為系統平台帶來更多可能性、讓整體服務擁有更佳的整合性，提供使用者更好的體驗。 / Nowadays, touring is a popular leisure activity. According to statistics from the Taiwan Tourism Bureau, people arranged their own domestic travels as high as 88%. Because backpacking can be economical and more flexible, many young people tend to travel by themselves. Therefore travel planning has become the most important preparation work. How to plan an effective schedule and how to arrange the routes between attractive points are the tasks that backpackers often need to face. However there are few information services for the needs currently. The thesis designed and implemented a travelling support platform. First, the research identified design key elements by interviewing users and analyzing travelling behaviors. Second, the research mapped the touring process into functional models. Finally, we built and tested the platform prototype. This platform is Cloud-based and seamlessly integrates both website and mobile application to achieve the information service. Users use the website to schedule their trips and upload the schedules to the cloud database. Then the user can access the same schedule made at website on the mobile APP synchronously. They can check their schedule while they are traveling on the mobile phones. In addition, they can edit the schedule and rearrange new traffic routes real-time to adjust to the local circumstances. The further developments of the platform will include more integrated services, such as multimedia contents, social network, and intelligent logic scheduling. With the evolution of the technology in the future, the platform will provide better user experience.

The aim of this thesis was based on an analysis of market gaps in the commercialization of outgoing TA through IT, to determine the possibility of eliminating their negative external influence and to propose replacement solutions. Partial aim of the thesis was to investigate the influence of IT and reservation systems on the activity of TA.