El presente trabajo de investigación pretende analizar la estrategia de precio utilizada en las tiendas de productos orgánicos. Además, conocer de qué manera esta estrategia se encuentra relacionada con la calidad que perciben los consumidores de dichos productos. Es importante recalcar que se desea averiguar si estas dos variables influyen en la intención de compra de productos orgánicos. Se han realizado dos focus group con personas pertenecientes al público objetivo primario y dos entrevistas a profundidad a expertos en Marketing y Nutrición, los cuales brindaron información relevante para el análisis posterior que se realizó. La investigación es de carácter no concluyente, el tipo de la investigación será correlacional y el enfoque que se le dará será mixto. / This research work aims to analyze the price strategy used in organic products stores. In addition, knowing how this strategy is related to the quality perceived by consumers of these products. It is important to emphasize that is desired to find out if these two variables influence the intention to buy organic products. It has been realized two focus with people that belongs to the primary target audience and two in-depth interviews with experts in Marketing and Nutrition, which provided relevant information for the subsequent analysis thar was made. The research is inconclusive, the type of research will be correlational and the approach that will be given will be mixed. / Trabajo de investigación

Esta investigación se centra en las promociones de venta de la categoría vitivinícola peruana y busca determinar el grado de importancia de la variedad percibida y real dentro de las acciones de promoción monetarias como las rebajas de precio y los descuentos frente a la intención de compra en los supermercados de Lima Metropolitana, donde actualmente el sector está siendo impulsado. Se profundizó en la sobrecarga de información causada por la gran variedad del vino mostrada en el estante, donde se determinó que las promociones de venta son un fuerte atractivo para que los jóvenes tomen una decisión frente a la góndola y realicen la compra final. Sin embargo, los beneficios de las acciones de promoción no serían percibidos por la complejidad frente a la elección. Asimismo, se determinaron hallazgos importantes como los hábitos de un consumidor joven, al cual no se le brinda la suficiente importancia dentro de la categoría. / This research focus on the sales promotion in order to the low-quality wine context. It searches to find the importance grade of the perceived and the real variety within the price reductions and the discounts against the purchase decision in the supermarkets of Metropolitan Lima, where actually the category is being driven. The study deepens in the overload information caused by the huge variety of the wine and the attributes that it has as a hedonic product, where the sales promotion are attractive for the young consumer in front of the display to take it to the final purchase. However, it the benefits are not perceived from the consumers because of the complexity versus the choice when they are looking at the display. Likewise, important findings were determined as the habits of a young consumer, who is not given sufficient importance within the category of wine. / Trabajo de investigación

En la actualidad, las estrategias de marketing digital son cada vez más usadas en el sector automotriz. Marcas de distintos segmentos se van dando cuenta de la efectividad de las mismas y les dan mucha importancia a estas, siendo en ocasiones, su principal arma contra la competencia. La siguiente investigación tiene como objetivo determinar cuál es la relación que tienen los factores extrínsecos de la publicidad online en social media con la intención de compra en jóvenes Millennials. De esta manera, puede servir como punto de referencia para la creación de estrategias de marketing digital y como pueden ser abordadas para generar un mejor impacto en el segmento señalado. El estudio cuenta con una investigación previa para analizar la situación del sector, apoyándose en investigaciones similares. Asi mismo, se realizaron estudios cualitativos, los cuales involucraban a entrevistas a profundidad a tres expertos en redes sociales en sí, como también del mismo sector automotriz. También, se hicieron focus groups de cinco integrantes cada uno al segmento Millennial con el fin de poder hacer un match entre lo mencionado por los expertos con la información de los jóvenes. Por el lado cuantitativo, se encuesto a 208 personas, que con sus respuestas se realizó un estudio a través de una regresión lineal múltiple en SPSS, el cual determinaba de manera certera diversos resultados sobre la relación de estos factores en estudio con la intención de compra en el segmento analizado. Finalmente, los resultados reflejaron que dos de las tres variables en cuestión si guaran una relación con la intención de compra en el segmento Millennial. Sin embargo, con el beta cuadrado se pudo demostrar que, a partir de los tres factores en estudio, el entretenimiento es el más relacionado con la intención de compra. Por ello, se recomienda utilizar las tendencias de consumo y comportamiento al momento de realizar estrategias de marketing digital, de tal manera se estará a la vanguardia del momento y generará intención de compra en el segmento. / Today, digital marketing strategies are increasingly used in the automotive sector. Brands from different segments are realizing their effectiveness and attach great importance to them, sometimes being their main weapon against competition. The following research aims to determine the relationship that extrinsic factors of online advertising in social media have with the intention of buying in young Millennials. In this way, it can serve as a point of reference for the creation of digital marketing strategies and how they can be addressed to generate a better impact in the indicated segment. The study has previous research to analyze the situation in the sector, relying on similar research. Likewise, qualitative studies were carried out, which involved in-depth interviews with three experts in social networks themselves, as well as from the same automotive sector. Also, focus groups of five members each were made to the millennial segment in order to be able to match those mentioned by the experts with the information of the young people. On the quantitative side, 208 people were surveyed, who with their answers carried out a correlational study through a multiple linear regression in SPSS, which accurately determined various results on the relationship of these factors under study with the intention of purchase in the analyzed segment. Finally, the results reflected that two of the three variables in question do have a relationship with the intention to buy in the Millennial segment. However, with the beta square it was possible to demonstrate that, from the three factors under study, entertainment is the most related to the intention to buy. Therefore, it is recommended to use consumer trends and behavior when making digital marketing strategies, in such a way you will be at the forefront of the moment and generate purchase intention in the segment. / Trabajo de investigación

There has been significant research done on the impact of branding on consumer buying behaviour over the years, however, consumers at the bottom of the pyramid (BoP) have been ignored and very little research has been done in the South African market. This study examines the impact of brand equity on purchase intention of Parmalat yoghurt in the South African BoP market using socio-economic status, price sensitivity and sales promotion as mediating variables. Data was collected from 289 South African BoP consumers residing in Soweto. The study tested six hypotheses using PLS- SEM. Data was analysed using SmartPLS software. The results show that of the six hypotheses tested, only three are supported, namely, the relationship between brand equity and socio-economic status, socio-economic status and purchase intention and price sensitivity and purchase intention. Socio-economic status as a mediator has the most significant impact on the relationship between brand equity and purchase intention. The findings of this study give some implications for managers and marketers of yoghurt brands. Brand equity influences on purchase intention of yoghurt products and socio-economic status has the strongest mediating influence suggesting that companies must build and maintain strong brand equity in order to create a positive influence on purchase intention for their brands. Managers need to understand the underlying reasons as to why consumers would choose a competitor’s brand. Based on this study, socio-economic status and price sensitivity are the two most influencing mediators in the purchase intention of yoghurt, thus it is imperative for managers to take this into consideration when devising and implementing branding strategies.

Este trabajo de investigación tiene como objetivo demostrar que la importancia la relación de las estrategias de marketing digital con respecto a la intención de compra de planes nutricionales en Lima metropolitana. Nos enfocaremos en tres marcas en específico, ya que se encuentren de manera digital. Además, el contenido visual que manejan y la información nutricional que ofrecen a sus clientes para la captación y venta de sus productos. A lo largo de la investigación se darán detalles de diversas opiniones del público objetivo primarios, así como expertos de la categoría. De manera que se identificaran los principales hallazgos para que las marcas de planes nutricionales puedan reconocer y trabajar en ello en una mejor estrategia digital. / This research work aims to demonstrate the importance of the relationship of digital marketing strategies with respect to the purchase intention of nutritional aircraft in metropolitan Lima. We will focus on three specific brands, as they are found digitally. In addition, the visual content it handles and the nutritional information it offers to its customers for the acquisition and sale of its products. Throughout the investigation details will be given of various opinions of the primary target audience, as well as experts from the category. In order to identify the main findings for brands of nutritional plans, they will be able to recognize and work on a better digital strategy. / Trabajo de investigación

Date: 2021-06-02 Level: Bachelor Thesis in Business Administration, 15 hp Institution: School of Business, Society and Engineering, Mälardalen University Authors: Alkhayyat Abdulmoaz (97/01/01), Stita Ayham (93/06/18) Title: Consumer Behavior towards green cosmetic products Tutor: Michela Cozza Keywords: Green products, purchase intention, eco-awareness, green cosmetic products, consumer behavior Research question: What are the factors influencing consumer purchasing choices when choosing green cosmetic products over synthetic cosmetic products? Purpose: To study the consumer behavior towards green products by analyzing the attitudes of customers choosing to purchase organic cosmetics and to further investigate the factors that affect their purchasing behavior. Method: This research followed a quantitative approach with a deductive reasoning, done by conducting a survey to collect primary data and interpret the results in order to reach a reasonable conclusion. Conclusion: It was found that green cosmetic products are important in reaching the various needs of customers as consent remaining environmentally friendly and sustainable is concerned. There are possible factors that impact consumer behavior, such as the social influences and eco-awareness, causing a change in buying behavior and attitudes.

The drastic growth of the influencer market has spiked an interest in defining the significance of influencer credibility (IC). This thesis primarily aims to identify which drivers of IC are important to Swedishconsumers and how these can impact purchase intention (PI). The data was collected through a questionnaire shared on social media resulting in a sample size of 201 (N=201). After analyzing the data in SPSS through a nonparametric one sample and independent sample Chi-square test the following characteristics were found as impacting IC and PI. Expertise, trustworthiness, Image quality, entertainment value, and product and endorser fit influence IC and subsequently PI. The personal connection was also found to influence PI and when comparing different influencer sizes a smaller influencer generated substantial IC through a personal connection compared to larger.

Background: Every time sustainability has a more important role in the fashion industry and more consumers have higher environmental consciousness and look out for sustainable products in that area and companies that are genuinely sustainable. But the main problem is that lots of companies claim to be sustainable, but they are not and use the tactic of greenwashing, to attract consumers and trick them to purchase their products. Therefore, consumer education and awareness became essential to be able to avoid these misleading tactics implemented by the fast fashion firms.    Purpose: This study goal was to investigate the influence of customer knowledge of greenwashing on their purchase decisions and behaviour when it comes to environmentally friendly items, with a particular focus on the fast fashion sector.  This research endeavour aims to provide valuable insights into the challenges associated with promoting sustainable consumption and to propose strategies for increasing consumer engagement with genuinely environmentally friendly products through a comprehensive review of literature and empirical research.   Method: The investigation follows a deductive approach, and it uses both qualitative and quantitative methods to gather the information to resolve the research question. It uses focus groups as the main source of insights that are complemented by a survey.   Conclusion: Increasing the awareness of the consumer was enough to increase their purchase intention but not enough to convince them to make the change. The overall results add information on the findings of the literature review, but it would be interesting to add more information on our results, meaning that future research is needed to get more in-depth with these findings. In other words, have a more specific idea about consumer awareness on greenwashing and purchase intentions to sustainable products.

In an increasingly environmentally conscious world, the creation of sustainable communication and marketing becomes crucial. Generally, young consumers are environmentally conscious and seek sustainable products while remaining wary of greenwashing and deceptive claims. However, they are likely to be heavily influenced by social media and peers, which makes them a receptive target for advertisers’ deceptive strategies. To achieve success, advertisements must be trustworthy and appeal to the target audience either emotionally or rationally. Sustainability labels like the EU Eco-label fosters consumer trust. Hence, our research will focus on the impact of sustainability message appeals on deceptiveness in laundry detergents and the influence of certifications in product advertising on customer deceptiveness.The purpose of this study is to examine the impact of sustainability messages on perceived deceptiveness of laundry detergents. Moreover, it explores the relationship between emotional and rational appeals and consumer behaviour, with a focus on trust, deceptiveness and purchasing intentions. Accordingly, the study was conducted on consumers to see how theyperceive emotional and rational advertisement. The findings will guide managers and entrepreneurs to effectively market cleaning products for enhanced sustainability perception and transparency. The study has employed a deductive approach, utilising a quantitative research design. Data was collected through a survey from 299 participants, aged 18-30, representing diverse European backgrounds. The collected data was analysed by using a moderated mediation approach, allowing for a comprehensive examination of the relationships between sustainability message appeals, deceptiveness, and the influence of certifications in product advertising. The research showed that consumers may be misled by emotional sustainability appeals in laundry detergent advertising, hence the intention to purchase decreases. Nevertheless, it was revealed that rational appeals and third-party certifications such as EU Ecolabel positively influenced perceived sustainability and purchase intention. The study also found that gender had no significant moderating impact, while sustainability awareness moderated the relationship between deception and purchase intention in emotional appeals.

Purpose                                                           The primary objective of this study is to make     theoretical advancements and practical insights for companies aiming to strengthen  enhance their brand image through the implementation of CSR initiatives..   Background                                                   CSR entails committing to ethical conduct and  sustainability, taking steps to minimize societal and environmental impacts caused by a company’s operations. Nowadays, companies are expected to demonstrate their values and prioritize actions that address economic, environmental and social needs. Consumers evaluate brands not only based on product functionality but also emotional and social attributes associated with the brand.  CSR can help businesses retain existing customers and attract new ones.    Design/Methodology/approach                The qualitative single case study focuses on IKEA and its CSR initiatives incorporating feedback from customers. The study employs abductive reasoning and utilizes semi-structured interviews as the primary research method.  Both  primary and secondary data sources are  used to conduct this study, providing a comprehensive view of IKEA’s CSR efforts and their effect on customer perceptions.    Findings   The findings from the study on IKEA’s CSR initiatives reveal a range of attitudes and perceptions among consumers. While some value and prioritize ethical and socially responsible practices when choosing a brand, others prioritize factors such as price, quality and convenience.