O objetivo geral desta dissertação é analisar o não dito sobre os requisitos de seleção de pessoal das empresas de telefonia móvel, através de vagas encaminhadas para empresas intermediadoras de emprego. O estudo está centrado em três grandes eixos: a flexibilização, os requisitos descritos e os requisitos não descritos nas seleções realizadas por intermediadoras de emprego para as empresas de telefonia móvel. O primeiro eixo diz respeito ao contexto em que ocorrem os processos seletivos e verifica os aspectos explícitos e implícitos das relações flexíveis estabelecidas entre operadoras e empresas intermediadoras. O segundo eixo está centrado na análise dos requisitos descritos como necessários para os cargos, sendo esses critérios os anunciados para os candidatos. O terceiro eixo, por fim, analisa os requisitos não descritos, aqui nomeados como “não ditos”e não anunciados, mas praticados pelas empresas e determinantes para contratação ou exclusão de candidatos. Trata-se de uma pesquisa de abordagem qualitativo-exploratória. A coleta de dados foi realizada através de entrevistas semiestruturadas, realizadas com 14 sujeitos – gestores, selecionadores e trabalhadores – que atuam em empresas intermediadoras de emprego. O estudo constata que as vagas encaminhadas para as empresas intermediadoras são predominantemente operacionais e temporárias e que os processos seletivos realizados ocorrem mediante pressão por cumprimento de prazos e metas impostas pelas operadoras. A pesquisa revela que os requisitos de seleção de pessoal vão além dos descritos e anunciados socialmente, identificando 12 elementos que não constam no perfil formal das empresas, mas que são considerados na seleção. Com isso, questiona a negação da subjetividade e discurso de imparcialidade e neutralidade nos processos seletivos sustentados por correntes tradicionais da Administração e Psicologia. O estudo também discute a aplicação do modelo de competências no contexto de submissão e pressão por prazos em que estão inseridas as intermediadoras e conclui que o seu caráter subjetivo e ainda incipiente, em termos de ferramentas de avaliação, ajuda a mascarar os requisitos velados. / The objective of this paper in general is to analyze the untold about the requirements for personnel selection of mobile phone companies through vacancies taken to job brokerage companies. The study focuses on three main areas: flexibility, the requirements described and the requirements that are not described in the selections made by job brokerage companies to the mobile phone companies. The first axis is related to the context in which there are selective processes and it verifies the explicit and implicit aspects of flexible relations established between operators and brokerage companies. The second axis focuses on the analysis of the requirements needed for the positions described, these being the advertised criteria for applicants. The third axis, finally, discusses the requirements that are not described, here named as "untold" and not announced, but practiced by companies and fundamental to the recruitment or exclusion of applicants. This is an exploratory qualitative research approach. Data collection was conducted through semi structured interviews with 14 individuals - managers, pickers and workers - who work for job brokerage companies. The study points out that the vacancies taken to the job brokerage companies are mainly operational, temporary and the selective processes occur under pressure because of meeting deadlines and targets imposed by the operators. The research reveals that the requirements for personnel selection go beyond those described and announced socially, identifying 12 elements not found in the formal profile of the companies, but considered in the selection. Thus, it questions the denial of subjectivity and discourse of impartiality and neutrality in the selection processes supported by traditional patterns of management and psychology. The study also discusses the application of the competency model in the context of submission and pressure for deadlines in which job brokerage companies are embedded and it concludes that its subjective and still nascent nature in terms of assessment tools helps mask the hidden requirements.

O objetivo geral desta dissertação é analisar o não dito sobre os requisitos de seleção de pessoal das empresas de telefonia móvel, através de vagas encaminhadas para empresas intermediadoras de emprego. O estudo está centrado em três grandes eixos: a flexibilização, os requisitos descritos e os requisitos não descritos nas seleções realizadas por intermediadoras de emprego para as empresas de telefonia móvel. O primeiro eixo diz respeito ao contexto em que ocorrem os processos seletivos e verifica os aspectos explícitos e implícitos das relações flexíveis estabelecidas entre operadoras e empresas intermediadoras. O segundo eixo está centrado na análise dos requisitos descritos como necessários para os cargos, sendo esses critérios os anunciados para os candidatos. O terceiro eixo, por fim, analisa os requisitos não descritos, aqui nomeados como “não ditos”e não anunciados, mas praticados pelas empresas e determinantes para contratação ou exclusão de candidatos. Trata-se de uma pesquisa de abordagem qualitativo-exploratória. A coleta de dados foi realizada através de entrevistas semiestruturadas, realizadas com 14 sujeitos – gestores, selecionadores e trabalhadores – que atuam em empresas intermediadoras de emprego. O estudo constata que as vagas encaminhadas para as empresas intermediadoras são predominantemente operacionais e temporárias e que os processos seletivos realizados ocorrem mediante pressão por cumprimento de prazos e metas impostas pelas operadoras. A pesquisa revela que os requisitos de seleção de pessoal vão além dos descritos e anunciados socialmente, identificando 12 elementos que não constam no perfil formal das empresas, mas que são considerados na seleção. Com isso, questiona a negação da subjetividade e discurso de imparcialidade e neutralidade nos processos seletivos sustentados por correntes tradicionais da Administração e Psicologia. O estudo também discute a aplicação do modelo de competências no contexto de submissão e pressão por prazos em que estão inseridas as intermediadoras e conclui que o seu caráter subjetivo e ainda incipiente, em termos de ferramentas de avaliação, ajuda a mascarar os requisitos velados. / The objective of this paper in general is to analyze the untold about the requirements for personnel selection of mobile phone companies through vacancies taken to job brokerage companies. The study focuses on three main areas: flexibility, the requirements described and the requirements that are not described in the selections made by job brokerage companies to the mobile phone companies. The first axis is related to the context in which there are selective processes and it verifies the explicit and implicit aspects of flexible relations established between operators and brokerage companies. The second axis focuses on the analysis of the requirements needed for the positions described, these being the advertised criteria for applicants. The third axis, finally, discusses the requirements that are not described, here named as "untold" and not announced, but practiced by companies and fundamental to the recruitment or exclusion of applicants. This is an exploratory qualitative research approach. Data collection was conducted through semi structured interviews with 14 individuals - managers, pickers and workers - who work for job brokerage companies. The study points out that the vacancies taken to the job brokerage companies are mainly operational, temporary and the selective processes occur under pressure because of meeting deadlines and targets imposed by the operators. The research reveals that the requirements for personnel selection go beyond those described and announced socially, identifying 12 elements not found in the formal profile of the companies, but considered in the selection. Thus, it questions the denial of subjectivity and discourse of impartiality and neutrality in the selection processes supported by traditional patterns of management and psychology. The study also discusses the application of the competency model in the context of submission and pressure for deadlines in which job brokerage companies are embedded and it concludes that its subjective and still nascent nature in terms of assessment tools helps mask the hidden requirements.

In an increasingly interconnected economy, organizations are frequently operating beyond national borders. International partnerships, joint ventures, mergers, and acquisitions have expanded the labor market from a domestic to an international perspective. In this environment, multinational organizations demand cost-effective personnel selection tools to help them identify top talent from different countries, geographical regions, and cultures. The purpose of the current research was to evaluate the global utility of biographical data inventories, a standardized self-report selection method that asks job applicants questions about prior behaviors and experiences. Results from two studies involving participants from 7 country clusters, across four continents, and two different occupational groups, managers and manufacturing technicians, provided evidence to support the hypothesis that the validity of biographical data inventories, empirically keyed in the United States, generalizes to all country clusters examined. These results are important because they suggest that multinational organizations interested in deploying a single standardized selection system across geographical boundaries may want to consider including biographical data inventories, in addition to other commonly used instruments such as cognitive ability and personality assessments, to enhance the overall validity of their selection systems. This approach has the potential to reduce organizations’ costs related to developing, implementing, and maintaining selection processes while enabling them to manage their human capital efficiently by ensuring all new hires have the necessary knowledge, skills, and abilities to succeed on the job and contribute to their strategic objectives.

The thesis deals with the analysis of the component parts of the selection procedure for the middle and lower levels of management, such as psychodiagnostic methods and assessment centre. It describes and analyses their implementation in one branch of the multinational company in the Czech Republic. The company specialises in the wholesale trade of goods, being it food or non-food products. The first part of the thesis is aimed at theoretical notions and principles of the selection procedure. The main stress is put on the importance of individual forms of the selection procedure and the choice of selection methods. The practical part is concentrated on the introduction of the company, further on practical steps of the selection procedure in the company with enumerating concrete data, comparative graphs and outputs from the selection procedure. The evaluation test methods for lower and middle levels of management are elaborated in great detail there.

Pre-Employment Background Screening (abbreviated PEBS) can be characterized as a set of activities usually conducted before the commencement of the employment under which an employer collects selected personal information voluntarily provided by his job applicants and verify with their consent the completeness, accuracy and veracity of this information, all with a view to selecting the most suitable prospective employees.

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No / Occupational discrimination and segregation along gendered lines continue to be seen as problematic throughout the UK and the USA. Women continue to be attracted to occupations that are considered to be women's work, such as clerical, secretarial and personal service work, and inequalities persist even when women enter traditional male domains such as management Work psychology's chief, though indirect, contribution to this field has been through personnel selection research, where methods aimed at helping organizations to make more fair and unbiased selection decisions have been carefully examined. Our aim in this paper is to argue that, on their own, such methods can make very little difference to the position of women (and other minorities) in work organizations. The processes that are fundamental to organizational attraction and adjustment cannot, we contend, be understood adequately through reductionist approaches that treat organizational and individual characteristics as context independent realities. Drawing on critical management research and using the specific example of police work, we argue that work roles and work identities can be more fruitfully understood as social constructions that, when deconstructed, illuminate more powerfully how processes that lead to the relative subordination of women (and other groups) are both reproduced and challenged.

Диссертационное исследование состоит из введения, двух глав, заключения, списка литературы, приложений. Во введении раскрыта актуальность выбора темы, определены цели и задачи работы, её практическая значимость. В теоретической части представлены основные понятия и современный опыт внедрения технологии профайлинга в процессе отбора персонала, цели и задачи, для реализации которых планируется применение инструмента профайлинга. В практической части описывается общая характеристика исследуемой организации, анализ ранее существующей практики отбора персонала, представлены результаты внедрения технологии профайлинга га этапе отбора персонала посредством создания психологического портрета кандидата, разработаны практические рекомендации. В заключении подведены итоги в соответствии с поставленными задачами. / The dissertation research consists of an introduction, two chapters, a conclusion, a list of references, and appendices. The introduction reveals the relevance of the topic selection, defines the goals and objectives of the work, and its practical significance. The theoretical part presents the basic concepts and modern experience of implementing profiling technology in the personnel selection process, the goals and objectives for which it is planned to use the profiling tool. The practical part describes the general characteristics of the organization under study, analyzes the previously existing practice of personnel selection presents the results of the introduction of profiling technology at the personnel selection stage by creating a psychological portrait of the candidate, and develops practical recommendations. In conclusion, the results are summarized in accordance with the tasks set.