The emergence of the positive psychology movement has brought the attention to individuals’ strengths and their deficits. Specifically of interest within an organisational context is the extent to which employees’ strengths are used and their deficits are improved. Specifically, organisations may provide their support for employees’ strengths use and deficit improvement, and individuals themselves can also proactively seek opportunities to use their strengths and improve their deficits. However, little attention has been paid to strengths use and deficit improvement in empirical research. One reason for this may be a lack of a clear conceptualisation of organisational support for strengths use and deficit improvement and individuals’ proactive strengths use and deficit improvement. Furthermore, this lacking conceptualisation hinders research to empirically measure these constructs, since no measuring instrument exists to measure strengths use and deficit improvement by the organisation and the individual. In addition, no empirical research has been conducted to determine whether strengths use or deficit improvement, or possibly a combined approach focusing on both, may be more beneficial for the organisation in terms of work-related outcomes such as work engagement, learning, job satisfaction and turnover intention. Moreover, the relationship between work engagement (a well-established positive psychology construct) with organisational support for strengths use and deficit improvement and specifically individuals’ proactive strengths use and deficit improvement is unexplored. In light of the above gaps in the literature, the primary objectives of this study were: (a) To conceptualise a taxonomy of strengths use and deficit improvement and to develop and validate the Strengths Use and Deficit Improvement Questionnaire (SUDIQ) that measures four constructs, namely perceived organisational support for strengths use (POSSU), perceived organisational support for deficit improvement (POSDI), proactive behaviour towards strengths use (PBSU) and proactive behaviour towards deficit improvement (PBDI); (b) to examine the item bias, structural equivalence, measurement unit equivalence and scalar equivalence of the SUDIQ among South African ethnic groups; (c) to examine whether POSSU, POSDI or a combination of these two will lead to the best organisational outcomes (i.e. work engagement, learning, job satisfaction and turnover intention); and (d) to determine whether (1) work engagement mediates the relationship between POSSU and PBSU and between POSDI and PBDI, or (2) whether proactive behaviour (PBSU and PBDI) mediates the relationship between POSSU and POSDI with work engagement. The above research objectives were addressed in four empirical, quantitative research articles. For the purpose of research article 1, the Strengths Use and Deficit Improvement Scale (SUDIQ) was developed by following the guidelines of DeVellis (2003). A pilot study was conducted among a heterogeneous sample (N = 241). The validation study was conducted among a heterogeneous sample (N = 699) in various industries in South Africa. For research article 2, the item bias, construct equivalence, measurement unit equivalence and scalar equivalence of the SUDIQ were assessed among a heterogeneous sample (N = 858) in various South African industries. For the purpose of article 3, the relationships between POSSU, POSDI and a combined approach with the outcomes, work engagement, learning, job satisfaction and turnover intention were examined among a sample of 266 public school teachers in the Western Cape. Finally, to determine the relationships between work engagement and PBSU and PBDI and also the mediation effect in a structural model, a sample of 378 employees in the financial industry was investigated. For the pilot study in article 1, an initial item pool of 33 items was generated. In the exploratory factor analysis of this pilot study, four distinct factors were extracted and were labelled perceived organisational support for strengths use (POSSU; eight items), perceived organisational support for deficit improvement (POSDI; eight items), proactive behaviour towards strengths use (PBSU; nine items) and proactive behaviour towards deficit improvement (PBDI; eight items). The factorial validity was confirmed with a confirmatory factor analysis that confirmed the hypothesised four-factor structure of the SUDIQ. The POSSU and POSDI dimensions were positively related to autonomy and participation in decision-making, two job resources, and confirming the convergent validity of these two scales. The PBSU and PBDI scales were found to be positively related to self-efficacy, establishing the convergent validity of these two scales. The criterion-related validity was established through the positive correlation of the four SUDIQ dimensions with work engagement and the negative correlation with burnout. According to the results of the bias and equivalence analysis in article 2, the uniformly biased items included one POSSU item, two POSDI items, two PBSU items and three PBDI items. Three POSSU items were found to be non-uniformly biased. These items that were identified as having either uniform or non-uniform bias for black, white or coloured participants were discarded from further analyses. The results confirmed the SUDIQ to be equivalent across the three ethnic groups in terms of construct equivalence, measurement unit equivalence and scalar equivalence. The results of research article 3 indicate that both strengths use and deficit improvement are important predictors of work engagement, learning, job satisfaction and turnover intention. Learning was higher and turnover intention lower for individuals experiencing a combined approach compared to those believing that their school does not support them to either use their strengths or improve their deficits. Furthermore, a combined approach was associated with higher job satisfaction than a strengths-based approach, and a deficit-based approach was shown to be associated with higher levels of work engagement and turnover intentions compared to an environment where neither employees’ strengths nor deficits are addressed. Finally, in article 4, two competing models were tested where in model 1 work engagement was specified as a mediator in the relationship between POSSU and PBSU and between POSDI and PBDI. In model 2, proactive behaviour (PBSU and PBDI) was specified as a mediator in the relationship between POSSU and POSDI with work engagement. The results indicated that model 1 fitted the data better compared to model 2. Therefore, it was found that work engagement mediates the relationship between POSSU and PBSU and also between POSDI and PBDI. Recommendations were made for organisations and for future research. / PhD (Industrial Psychology), North-West University, Potchefstroom Campus, 2015

The emergence of the positive psychology movement has brought the attention to individuals’ strengths and their deficits. Specifically of interest within an organisational context is the extent to which employees’ strengths are used and their deficits are improved. Specifically, organisations may provide their support for employees’ strengths use and deficit improvement, and individuals themselves can also proactively seek opportunities to use their strengths and improve their deficits. However, little attention has been paid to strengths use and deficit improvement in empirical research. One reason for this may be a lack of a clear conceptualisation of organisational support for strengths use and deficit improvement and individuals’ proactive strengths use and deficit improvement. Furthermore, this lacking conceptualisation hinders research to empirically measure these constructs, since no measuring instrument exists to measure strengths use and deficit improvement by the organisation and the individual. In addition, no empirical research has been conducted to determine whether strengths use or deficit improvement, or possibly a combined approach focusing on both, may be more beneficial for the organisation in terms of work-related outcomes such as work engagement, learning, job satisfaction and turnover intention. Moreover, the relationship between work engagement (a well-established positive psychology construct) with organisational support for strengths use and deficit improvement and specifically individuals’ proactive strengths use and deficit improvement is unexplored. In light of the above gaps in the literature, the primary objectives of this study were: (a) To conceptualise a taxonomy of strengths use and deficit improvement and to develop and validate the Strengths Use and Deficit Improvement Questionnaire (SUDIQ) that measures four constructs, namely perceived organisational support for strengths use (POSSU), perceived organisational support for deficit improvement (POSDI), proactive behaviour towards strengths use (PBSU) and proactive behaviour towards deficit improvement (PBDI); (b) to examine the item bias, structural equivalence, measurement unit equivalence and scalar equivalence of the SUDIQ among South African ethnic groups; (c) to examine whether POSSU, POSDI or a combination of these two will lead to the best organisational outcomes (i.e. work engagement, learning, job satisfaction and turnover intention); and (d) to determine whether (1) work engagement mediates the relationship between POSSU and PBSU and between POSDI and PBDI, or (2) whether proactive behaviour (PBSU and PBDI) mediates the relationship between POSSU and POSDI with work engagement. The above research objectives were addressed in four empirical, quantitative research articles. For the purpose of research article 1, the Strengths Use and Deficit Improvement Scale (SUDIQ) was developed by following the guidelines of DeVellis (2003). A pilot study was conducted among a heterogeneous sample (N = 241). The validation study was conducted among a heterogeneous sample (N = 699) in various industries in South Africa. For research article 2, the item bias, construct equivalence, measurement unit equivalence and scalar equivalence of the SUDIQ were assessed among a heterogeneous sample (N = 858) in various South African industries. For the purpose of article 3, the relationships between POSSU, POSDI and a combined approach with the outcomes, work engagement, learning, job satisfaction and turnover intention were examined among a sample of 266 public school teachers in the Western Cape. Finally, to determine the relationships between work engagement and PBSU and PBDI and also the mediation effect in a structural model, a sample of 378 employees in the financial industry was investigated. For the pilot study in article 1, an initial item pool of 33 items was generated. In the exploratory factor analysis of this pilot study, four distinct factors were extracted and were labelled perceived organisational support for strengths use (POSSU; eight items), perceived organisational support for deficit improvement (POSDI; eight items), proactive behaviour towards strengths use (PBSU; nine items) and proactive behaviour towards deficit improvement (PBDI; eight items). The factorial validity was confirmed with a confirmatory factor analysis that confirmed the hypothesised four-factor structure of the SUDIQ. The POSSU and POSDI dimensions were positively related to autonomy and participation in decision-making, two job resources, and confirming the convergent validity of these two scales. The PBSU and PBDI scales were found to be positively related to self-efficacy, establishing the convergent validity of these two scales. The criterion-related validity was established through the positive correlation of the four SUDIQ dimensions with work engagement and the negative correlation with burnout. According to the results of the bias and equivalence analysis in article 2, the uniformly biased items included one POSSU item, two POSDI items, two PBSU items and three PBDI items. Three POSSU items were found to be non-uniformly biased. These items that were identified as having either uniform or non-uniform bias for black, white or coloured participants were discarded from further analyses. The results confirmed the SUDIQ to be equivalent across the three ethnic groups in terms of construct equivalence, measurement unit equivalence and scalar equivalence. The results of research article 3 indicate that both strengths use and deficit improvement are important predictors of work engagement, learning, job satisfaction and turnover intention. Learning was higher and turnover intention lower for individuals experiencing a combined approach compared to those believing that their school does not support them to either use their strengths or improve their deficits. Furthermore, a combined approach was associated with higher job satisfaction than a strengths-based approach, and a deficit-based approach was shown to be associated with higher levels of work engagement and turnover intentions compared to an environment where neither employees’ strengths nor deficits are addressed. Finally, in article 4, two competing models were tested where in model 1 work engagement was specified as a mediator in the relationship between POSSU and PBSU and between POSDI and PBDI. In model 2, proactive behaviour (PBSU and PBDI) was specified as a mediator in the relationship between POSSU and POSDI with work engagement. The results indicated that model 1 fitted the data better compared to model 2. Therefore, it was found that work engagement mediates the relationship between POSSU and PBSU and also between POSDI and PBDI. Recommendations were made for organisations and for future research. / PhD (Industrial Psychology), North-West University, Potchefstroom Campus, 2015

<p>Denna studie syftar på att ta reda på hur anställningsbarheten ser ut i förhållande till personlighet och sökbeteende. Studien vänder sig till tidigare studenter på det Arbetsvetenskapliga programmet på Högskolan i Halmstad. Finns det någon personlighetsprofil som är mer gynnsam i arbetssökningsprocessen? Hur ser kraven ut för tjänster inom yrkesområdet samt finns det något samband mellan personlighet, anställningsbarhet och beteende i sökprocessen.</p><p>Genom att granska platsannonser sammanställdes vilka krav som krävs för tjänster inom yrkesområdet. En enkätundersökning skickades till personer som gått utbildningen. Även intervjuer gjordes med respondenter för att få ett djup i studien.</p><p>Resultatet visar bland annat att det är egenskaper inom området samvetsgrannhet och extroversion som mest efterfrågas i platsannonser inom yrkesområdet. Över hälften av respondenterna som idag har arbete inom yrkesområdet har fått arbete genom sitt sociala kontaktnät. I intervjuerna framkom att respondenterna upplevt att personlighet är en viktig faktor som arbetsgivare tittar på vid rekrytering. Studien visar även att de som är arbetslösa är mer proaktiva än övriga. Dessutom finns ett tydligt samband mellan kön, familjesituation och geografisk rörlighet.</p><p>Att vara en strategiker samt utarbeta ett stort och brett socialt nätverk har i denna studie visat sig viktigt på vägen mot drömmen om ett arbete, medan däremot skillnader inom gruppen verkar sakna betydelse.</p>

Denna studie syftar på att ta reda på hur anställningsbarheten ser ut i förhållande till personlighet och sökbeteende. Studien vänder sig till tidigare studenter på det Arbetsvetenskapliga programmet på Högskolan i Halmstad. Finns det någon personlighetsprofil som är mer gynnsam i arbetssökningsprocessen? Hur ser kraven ut för tjänster inom yrkesområdet samt finns det något samband mellan personlighet, anställningsbarhet och beteende i sökprocessen. Genom att granska platsannonser sammanställdes vilka krav som krävs för tjänster inom yrkesområdet. En enkätundersökning skickades till personer som gått utbildningen. Även intervjuer gjordes med respondenter för att få ett djup i studien. Resultatet visar bland annat att det är egenskaper inom området samvetsgrannhet och extroversion som mest efterfrågas i platsannonser inom yrkesområdet. Över hälften av respondenterna som idag har arbete inom yrkesområdet har fått arbete genom sitt sociala kontaktnät. I intervjuerna framkom att respondenterna upplevt att personlighet är en viktig faktor som arbetsgivare tittar på vid rekrytering. Studien visar även att de som är arbetslösa är mer proaktiva än övriga. Dessutom finns ett tydligt samband mellan kön, familjesituation och geografisk rörlighet. Att vara en strategiker samt utarbeta ett stort och brett socialt nätverk har i denna studie visat sig viktigt på vägen mot drömmen om ett arbete, medan däremot skillnader inom gruppen verkar sakna betydelse.

The present study was undertaken to evaluate the effectiveness and impact of a brief teacher training program in proactive classroom management (PCM), on both teacher and student outcomes. The teacher training program was conducted in a large, inner city public school and was designed as an efficient and cost-effective approach to assisting school personnel in the prevention of off-task and disruptive student behavior. Four groups of teachers (N=16) participated in a single, 4-hour workshop that focused on didactic and performance-based training of such PCM procedures as building rapport, priming for transitions, scaffolding for success, building child tolerance to classroom stressors and teaching replacement behaviours. The program was implemented using a multiple baseline design across groups of teachers. Data were collected through classroom observations of teacher skill implementation and student behaviour (two students in each classroom who presented with behavioural challenges were observed), as well as pre and post self-report rating scale measures of teacher attributions and perceptions and student behaviour. Visual and statistical analyses of group and overall teacher data revealed significant increases in the use of reinforcement and antecedent strategies, reported use of rewards as an intervention strategy, reported levels of confidence in their ability to manage student misbehaviour, and a shift in teachers’ views of student misbehaviour as being more temporary rather than chronic. Significant decreases in teacher reactive responses and reported levels of student inattention and overactivity were also demonstrated. With respect to students, visual and statistical analyses of group and overall data revealed increases in student on-task non-disruptive behaviour and reported levels of self-reliance. Student disruptive and off-task behaviour were significantly reduced. Despite several limitations, the results of the present study demonstrate that student problem behaviour can be efficiently and effectively managed in the classroom without the use of reactive strategies.

The present study was undertaken to evaluate the effectiveness and impact of a brief teacher training program in proactive classroom management (PCM), on both teacher and student outcomes. The teacher training program was conducted in a large, inner city public school and was designed as an efficient and cost-effective approach to assisting school personnel in the prevention of off-task and disruptive student behavior. Four groups of teachers (N=16) participated in a single, 4-hour workshop that focused on didactic and performance-based training of such PCM procedures as building rapport, priming for transitions, scaffolding for success, building child tolerance to classroom stressors and teaching replacement behaviours. The program was implemented using a multiple baseline design across groups of teachers. Data were collected through classroom observations of teacher skill implementation and student behaviour (two students in each classroom who presented with behavioural challenges were observed), as well as pre and post self-report rating scale measures of teacher attributions and perceptions and student behaviour. Visual and statistical analyses of group and overall teacher data revealed significant increases in the use of reinforcement and antecedent strategies, reported use of rewards as an intervention strategy, reported levels of confidence in their ability to manage student misbehaviour, and a shift in teachers’ views of student misbehaviour as being more temporary rather than chronic. Significant decreases in teacher reactive responses and reported levels of student inattention and overactivity were also demonstrated. With respect to students, visual and statistical analyses of group and overall data revealed increases in student on-task non-disruptive behaviour and reported levels of self-reliance. Student disruptive and off-task behaviour were significantly reduced. Despite several limitations, the results of the present study demonstrate that student problem behaviour can be efficiently and effectively managed in the classroom without the use of reactive strategies.

I conducted four studies that develop and test a safety-specific model of exit, voice, patience, and neglect (EVPN) in the context of young workers’ reactions to declining safety conditions (Hirschman, 1970). In the face of hazardous working conditions, contemplating exiting (i.e., quitting the job) or voicing concerns about the risks (e.g., reporting a safety issue to a supervisor) are proactive responses. Conversely, neglecting safety concerns (i.e., ignoring personal safety in the face of danger) is a passive response. Workers may also choose patience (i.e., taking a wait-and-see approach) about concerns. In total, 833 young people participated in four studies. Manuscript 1 (Chapter 5) is a focus group study that explores the types, frequency, temporal patterns, and consequences of the safety-related EVPN behaviours. The results showed (1) most participants favoured patience if and when they have concerns about workplace safety; (2) voice is reserved for serious safety concerns; and (3) exit is very uncommon and only used as a last resort. Manuscript 2 (Chapter 6) describes the development of age-appropriate measures for general turnover intentions (i.e., exit), and safety-specific voice, patience, and neglect. The reliability, dimensionality, and validity of these scales are demonstrated over three studies. Manuscript 3 (Chapter 7) used an experimental scenario approach in which safety conditions (high vs. low), financial reasons for working (high vs. low), and being injured (injured vs. not injured) are manipulated. The role of participant gender (male vs. female) was also examined. Participants assigned to the injury condition were more likely to exercise patience than those assigned to the non-injury condition. Low quality safety conditions were associated with higher turnover intentions. Finally, females reported higher voice than males. Finally, Manuscript 4 (Chapter 8) reports on findings from a short-term longitudinal design meant to replicate and extend the results from the previous studies. Support for Hirschman’s loyalty proposition was also found. Specifically, felt responsibility for improving safety was found to moderate the relationship between organizational loyalty and both exit and voice. The final chapter integrates these findings and discusses future research directions as well as implications for public policy, management practice, and theory. / Thesis (Ph.D, Management) -- Queen's University, 2010-08-18 13:19:15.634

Magister Commercii (Industrial Psychology) - MCom (IPS) / The construction industry plays a crucial role in the South African economy. In this high-risk industry, a lack of engagement by employees can have serious and costly health and safety consequences. Because construction companies work under conditions of tight deadlines and stringent requirements, executives and managers are often unable to reduce the demands on their employees. Hence, if employees are to increase their own levels of work engagement (and so improve health, promote safety, and guard against burnout), they need to exert personal agency by recrafting their own jobs. The term job crafting refers to proactive employee behaviours that seek to optimise the work environment, frequently by addressing the balance between job demands and job resource. Previous literature suggests that employees who use job crafting behaviours show higher work engagement, lower disengagement, more positive emotions, and better adaptive performance.

Amb aquest estudi es pretén conèixer els nivells de Satisfacció amb la vida i simptomatologia afectiva dels estudiants de Psicologia de la Universitat de Girona, analitzar la influència de les diferències individuals en l'explicació de la Satisfacció amb la vida i la simptomatologia afectiva i aportar dades empíriques que ajudin a clarificar les relacions existents entre diferents característiques de personalitat i la seva influència sobre la conducta Proactiva de vinculació social dels estudiants universitaris.Han participat en l'estudi 159 alumnes dels estudis de psicologia de la Universitat de Girona (86'2% dones i 13'8% homes).Els resultats obtinguts mostren que hi ha un 28'5 % d'estudiants que manifesten no sentir-se satisfets amb la seva vida en general. Els dominis més directament vinculats al jo, com la percepció d'un mateix i el suport afectiu que reps dels altres, són els que millor contribueixen a l'explicació de la Satisfacció amb la vida. Els resultats també mostrem que són les característiques de personalitat (neuroticisme, responsabilitat i extraversió) les variables que millor prediuen la Satisfacció amb la vida en general i per dominis. / This study aims (a) to determine the level of satisfaction with life and of affective symptomatology of psychology students at the University of Girona, (b) to analyse the influence of individual differences to explain satisfaction with life and affective symptomatology, and (c) to provide empirical data that clarify the existing relationship between different personality characteristics and their influence on the proactive social behaviour of the university students.A total of 159 psychology students (86.2% female and 13.8% male) from the University of Girona participated in the study. The results obtained demonstrate that 28.5% of the students claim to generally not be satisfied with their lives. The domains most directly associated with the ego, such as self perception and the affective support received from others, contribute most to explain satisfaction with life. The results also show that personality characteristics (neuroticism, responsibility and extraversion) are the variables that best predict satisfaction with life, both in general and by domains.

Education is essential in providing future human capital that is much needed to build a sustainable, competitive economy. However, the importance of a quality education is often underestimated. In order to enhance working conditions of educators, it seems essential to investigate the role of the positive psychology paradigm by means of developing teachers’ areas of deficiencies and capitalising on their strengths in order for them to reach their full potential and flourish. The current study aimed to adapt and validate the recently developed Strengths Use and Deficit Improvement Questionnaire (SUDIQ) in an attempt to make it suitable for educators. The general objective of this research study was to establish the psychometric properties of the SUDIQ by means of confirmatory factor analysis (CFA), convergent, discriminant and empirical validity. A cross-sectional field survey design and a convenience sample of educators from several educational institutions in the Gauteng Province (N = 502) was utilised to gather the data. CFA was used to test the factorial validity of the adapted SUDIQ scale. In order to prove convergent and discriminant validity, the relationships between the SUDIQ dimensions and similar theoretical constructs (job resources, strengths use, psychological capital, proactive behaviour and person-job fit) as well as constructs postulated to be unrelated to the SUDIQ dimensions (age and education) were determined. Finally, the relationship between the SUDIQ dimensions with vigour, dedication, emotional exhaustion and depersonalisation was determined by using multiple regression analysis. The results confirmed that the SUDIQ comprised a four-factor structure. These four factors were perceived organisational support for strengths use, perceived organisational support for deficit improvement, proactive behaviour towards strengths use and proactive behaviour towards deficits improvement. These dimensions were positively related to the scales such as the strengths use scale, autonomy, supervisor and colleague support, psychological capital, proactive behaviour, and person-job fit. Anticipated perceived organisational support for deficit improvement and proactive behaviour towards strengths use and proactive behaviour towards deficit improvement were unrelated to age. The scales were also relatively weakly related to education. Furthermore, the results revealed that perceived organisational support for strengths use, proactive behaviour towards strengths use and proactive behaviour towards deficit improvement were significant predictors of both vigour and dedication. However, it was found that the only SUDIQ dimension that predicted emotional exhaustion and depersonalisation was proactive behaviour toward strengths use. Recommendations were made to be applied in practice, as well as for future research. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2014