The manufacturing industry has become very competitive in today's global market environment. Many US companies are faced with the choice of keeping their manufacturing domestic or looking to low cost off-shore countries to take advantage of the labor costs differences. To gain an understanding of the state of manufacturing in China, a major focus in the manufacturing world today, this thesis was undertaken. This thesis presents the findings of research conducted in Guangdong Province, China in June - July, 2005. This research addressed customer focus, leadership and general manufacturing and quality knowledge and practices of small, medium and large sized companies in Guangdong Province, China. Customer focus and leadership are two of the eight fundamental principles of the ISO 9000:2000 family of standards. These two principles, customer focus and leadership, were selected for the foundational role they play in any organization. Companies that are customer focused and have good leadership principles and practices should tend to give quality a priority for the product/service they provide to their customers. The aim of this thesis was to determine if there is a significant difference in the way small, medium and large companies are aligned with these two fundamental principles. Data regarding customer focus, leadership, and general manufacturing and quality knowledge and practices was collected from 41 manufacturing companies in Guangdong Province, China through the use of a survey, interviews and observation. At the conclusion of this thesis, a summary of the findings regarding the aim of the thesis is presented along with a confirmation and questioning of previous research completed.

黎萬紅. / 論文(哲學博士)--香港中文大學, 2002. / 參考文獻 (p. 356-364). / 中英文摘要. / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. Ann Arbor, MI : ProQuest Information and Learning Company, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Mode of access: World Wide Web. / Li Wanhong. / Zhong Ying wen zhai yao. / Lun wen (zhe xue bo shi)--Xianggang Zhong wen da xue, 2002. / Can kao wen xian (p. 356-364).

科学研究費補助金 研究種目:基盤研究(B) 課題番号:17402025 研究代表者:薛 進軍 研究期間:2005-2007年度

創新及創業被認為是現代社會緩解經濟遲緩、促進經濟增長、引領自主創新的一帖良藥。在中國，以培育科技型中小型企業、促進區域經濟發展的「科技企業孵化器」被視為中國落實「大眾創業，萬眾創新」政策的載體，更被用以促進中國經濟穩定增長的重要舉措之一。本研究試圖透過相關重要文獻及次級數據，輔以極具代表性的深圳及武漢地區之孵化器為案例，再透過財務政策及法律改革等相關數據，系統性地分析科技企業孵化器在中國經濟成長下所扮演的角色，以及中國政府在引領並推進此一創新載體所發揮之作用。研究發現，中國科技企業孵化器可做為促進科技創新與經濟增長之媒介－催化劑，為新創企業匹配早期所需之資源(包含知識移轉、社區實體及關係網絡對接)，直接與間接地促進區域經濟轉型升級，證明了科技企業孵化器有能力促進國家創新能力與經濟可持續增長，並成為推進中國經濟轉型的助力之一。同時，中國政府扮演主導推進孵化體系發展的政策指導者，通過一系列資源及政策支持，指導科技企業孵化器的發展路徑及進程，同時促進了政府職能的轉變。總結本研究結果，科技企業孵化器是中國創新體系的一部分，其與政府之間存在著不可分割的關係。政府對科技企業孵化器的支持參與度越大，科技企業孵化器與政府的相互依賴度就越大。作為中國創新和科技發展政策框架的重要組成部分，科技企業孵化器正推動經濟可持續增長並建立一個技術創業的生態系統，同時重塑政府、市場、社會之間的關係。本研究結果可提供未來相關研究探討科技企業孵化器的可持續發展之創新能力。在中國經濟新常態下，探就可持續性的科技企業孵化器有助於全面了解中國科技與經濟成長之關係，相關研究值得後續進一步分析實證。 / Innovation and entrepreneurship are regarded as an economic tool to promote independent innovation and economic growth in the sluggish economy. In China, the Technology-based Business Incubators (BIs) focusing on promoting technology-based small and medium-sized enterprises (SMEs) and regional development are viewed as the innovative carriers under the initiative of “Mass Entrepreneurship and Innovation”. This study attempts to systematically analyze the role of BIs in Chinese economic growth and the role of government play in advancing BIs development through the important literatures and secondary resources, complemented in part with incubation case studies in Wuhan and Shenzhen, and the implementing results of the financial policies and legal reforms. Findings demonstrate that Chinese BIs serves as the catalyst to accelerate S&T development and to provide matching service at technopreneurial functions on the resources of knowledge (high-tech research to patents), communities (high-tech SMEs, universities, and relevant entities), and networks (accessing government, investors, and entrepreneurs), which have promoted regional economic transformation. Meanwhile, the role of Chinese government plays a policy guidance in incubation system, while promoting the transformation of government functions. To conclude this research, BIs are part of the Chinese innovation systems. There is an inseparable relationship between Chinese BIs and the government. The greater the government involvement in BIs support, the greater the interdependence of the BIs and the government. BIs are one of the important factors to facilitate the self-reform of the government, remodeling relations among the government, market and society. In the background of China's “new normal”, the findings of this study provides a future direction to investigate the innovation capability of BIs sustainability. To understand the overall picture of China's rapid growth economic development, the innovation capability of BIs sustainability is worthy of further investigation and discussion.