The South African mining industry is facing rising levels of skills shortage. According to reports, there are a number of reasons for this, one being the low number of graduates who enrol for engineering related qualifications versus the number of graduates who eventually graduate with an engineering qualification. More emphasis needs to be placed on bursaries for university candidates, as well as training in organisations, to groom graduates in this field. The main purpose of this study was to determine the relationship between job characteristics, communication with the manager, organisational commitment, social support and job satisfaction for a sample of employees in South Africa, and specifically to determine whether social support plays a moderating role in this relationship. The participants were a convenience sample of trainees in a mining training academy, in the North–West Province. Participants’ informed consent was sought by explaining what the general purpose of the study is as well as including on the cover page of the questionnaire information around details of the study. Participants had the option of either posting the questionnaires after completing it in their own time (stamped envelope was supplied) or handing the completed questionnaire into their human resource department. This method allowed everyone to complete the questionnaire in their own time. Regarding the relationship between job characteristics (i.e. job autonomy, job challenge, and communication with the manager); all were positively correlated to the outcome variable, namely job satisfaction. None of the interaction terms were significant predictors of the outcome variable (job satisfaction). A conclusion can be drawn from this that social support does not have a moderating effect on the relationship between the measured independent variables (job characteristics and manager communication) and the outcome variable (job satisfaction). However, when only social support from supervisor and colleagues and the job characteristics were considered, it was seen that job autonomy, feedback and social support from colleagues are significant predictors of job satisfaction. This finding indicates that it is not only important for trainees to experience autonomy in the execution of their tasks, but that they also need collegial support and good feedback about such performance in order to experience job satisfaction. In conclusion, recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

The mining industry in South Africa plays a significant role in the economy of the country. South Africa is rated as one of the world’s largest producers of key reserves - gold, manganese ore and platinum– and the high level of industrial and production skills in the mines also contributes to the country’s success. Although the gold mining industry’s contribution is of the utmost importance, it is also under pressure to remain competitive and cost–efficient. Old shafts, worsening health of employees, ore bodies that are not always in their prime phase, the radical increase in the annual electricity tariffs and the possibility of decreased gold prices contribute to the decline in the gold mining industry’s success. The objective of this study was to investigate the relationship between role–specific stress and physical and psychological health, and to determine whether social support has a moderating effect in this relationship for employees in a mining training academy. A cross–sectional survey design was used and a convenience sample (n=437) was taken from a South African gold mining company, where the only criterium for inclusion was to be employed by the organisation at the time the research took place. Descriptive statistics and inferential statistics were used to analyse the data. The measuring instruments used in this study were proven to be reliable. The results indicate that role stressors and physical and psychological health problems are positively related. It also shows that social support can decrease role–specific stress and that social support – especially from colleagues and supervisors – can help to reduce depression and improve the quality of sleep. Furthermore, logistic regression analyses were used to determine whether role stress and social support hold any predictive value regarding physical and psychological health. It was found that if participants’ experience role–specific stress and they receive support – especially from supervisors – it can predict their quality of sleep and the use of medication (physical viii health). The findings also indicate that role stress can predict the experience of depression with regards to psychological health. However, the moderating effect of social support between role stress and depression was not supported in this research. To conclude, recommendations for the organisation and future research are made. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2012.

Text in Afrikaans / Weens die veeleisende aard van sorggewing aan VIGS-weeskinders, bevind die sorggewers hulle dikwels in 'n posisie waar hulle self sorg en ondersteuning nodig het. Die vraag het begin ontstaan op watter manier hierdie sorggewers ondersteun kan word. Dit het duidelik geword dat die kerk vanuit hul sosiale verantwoordelikheid sorg en ondersteuning aan die sorggewers kan bied. Sorggewers van een instansie wat aan die navorsingsreis deelgeneem het, het inderdaad nie genoeg sorg en ondersteuning van die kerk ontvang nie. Hierdie gebrek aan ondersteuning het 'n direkte invloed op die sorggewers se hantering van sorggewingseise. Sorggewers van die ander twee deelnemende instansies ontvang genoeg ondersteuning van lidmate, en dit maak 'n groot verskil aan hoe sorggewingspanning beleef word. In hierdie studie is daar krities gekyk na wyses waarop die kerk betrokke is en verder kan betrokke raak by die sorggewers van VIGSweeskinders. / Philosophy, Practical and Systematic Theology / M.Th. (Praktiese Teologie)

Text in Afrikaans / In hierdie navorsing word die interpersoonlike proses waardeur betekenissisteme deur dialoog in die terapeutiese konteks geko-konstrueer word, beskryf en gelllustreer, aan die hand van 'n gevallestudie. Hierdie navorsing is gegrond in 'n kubemetiese epistemologie wat impliseer dat probleme, oplossings en realiteite nie as 'n objektiewe realiteit beskryf kan word nie, maar eerder as 'n konstruksie van die observeerder. Terapie word beskryf as 'n dialektiese proses tussen die terapeut en die klient waarin betekenissisteme geko-konstrueer word. Die proses waardeur realiteite deur vertelling in terapie geko-konstrueer word, word gepunktueer in terme van 'n dialektiese beskrywingsproses tussen die sensoriese ervaring (dit sluit in kognitiewe verstandsprosesse wat deur konstruktivistiese teoriee verklaar word), en die beskrywing daarvan in taal (wat deur sosiale konstruktivisme verklaar word). In hierdie rekursiewe proses word betekenissisteme as intersubjektiewe fenomeen geskep en ervaar deur die individu betrokke in dialogiese en interaksionele prosesse. / This research illustrates and describes, through the use of a case study, the interpersonal process through which meaning systems are co-constructed by means of dialogue in the therapeutic context. The research is founded on the cybernetic epistemology which implies that problems, solutions and realities cannot be described as an objective reality, but rather as a construction ofthe observer. Therapy is described as a dialectic process between the therapist and the client in which new meaning systems are being co-constructed. The process in which realities are co-constructed through narratives, are punctuated in terms of a dialectic process of description between the sensory experience (that includes cognitive mental processes which are explained through constructivism), and the description thereof in language (which is explained through social constructivism). In this recursive process meaning systems as an intersubjective phenomena are created and experienced by the individual in dialogical and interactional processes. / Psychology / M.A. (Kliniese Sielkunde)

Doctor Educationis / ‘n Gevallestudie binne die kwalitatiewe metodologiese paradigma is gebruik om die hersiene Arbeidsterapiekurrikulum by die Universiteit van Wes-Kaapland te interpreteer. Die doel van die studie was om te bepaal hoe die hersiene kurrikulum aan die handelingsgerigte wetenskaplike raamwerk van die beroep, die gemeenskapsgebaseerde visie van die veranderde gesondheidsorgbenadering in Suid-Afrika na 1994, en aan die beginsels van studentgesentreerde opleiding voldoen. Eerstens, is konseptuele duidelikheid verkry omtrent die ontplooiende verwikkelinge in die Arbeidsterapieprofessie na ‘n teoretiese raamwerk van handelingsgerigte wetenskap en van transformasie van gesondheidsdienste in die land. Tweedens, deur die proses van konseptuele analise en deur die gebruik van dokumentêre analise, tematiese analise van studente se geskrewe evaluerings en ‘n fokusgroeponderhoud met Arbeidsterapiepersoneel, is die data ge-analiseer. Die konseptuele analise van die hersiene Arbeidsterapiekurrikulum het areas van kurrikulumstruktuur, onderrig en leer, studente-assessering, praktiese opleiding, personeel se professionele ontwikkeling en navorsing ingesluit. Vanuit die konseptuele analise is gevolgtrekkings en aanbevelings gemaak. Die hoofgevolgtrekking wat na aanleiding van my interpretasie en bevinding in die Arbeidsterapiekurrikulummodel voorgestel word, is dat die Arbeidsterapiekurrikulum deur drie teoreties-opvoedkundige vertrekpunte naamlik: handelingsgerigte wetenskap, primêre gesondheidsorgbenadering en studentgesentreerde onderrigbenadering ondersteun word.

The postmodern context in which the church currently performs its duties, necessitates a reconsidering of its pastoral practice. This venture is undertaken by introducing the social constructionist paradigm as a thought form for therapeutic and pastoral approaches. The social constructionist perspective proposes a non-referential, non-descriptive and communicational view of language. Language does not mirror the world, but we create the world we know and inhabit through joint communicative action. This constructionist view of language has radical implications for the way we practice therapy and pastoral care. It invites a move away from expert knowledge, professional diagnosis, essentialist thinking and therapeutic master narratives. It encourages a not-knowing position, multiple descriptions of the reality experienced as the problem, a narrative understanding of identity and the development of local meaning in the therapeutic conversation. If the above mentioned implications of social constructionist thought for pastoral practice are taken seriously, the following question emerges: What is the role of the Bible in a pastoral approach which aligns itself with social constructionist commitments? Does this sacred text allow the pastor to hold a not-knowing position and the development of local meaning in conversation? The question is addressed by explicating the Protestant Orthodox view of Scripture as authorative, perspicuous, sufficient and dependable. This view of Scripture is critiqued by reviewing the complex and challenging developments in modern literary criticism, which give rise to generating alternative descriptions of the status and identity of the text we Christians call ‘The Bible’. These alternative descriptions result in a postfoundationalist view of the Bible. In conclusion a set of values for pastoral therapy, as informed by social constructionism, is formulated. A focus group joins the venture by reflecting on the values. The final chapter is a rumination on therapeutic narratives and context. / Thesis (DD (Practical Theology))--University of Pretoria, 2006. / Practical Theology / unrestricted

The provision of leisure and recreation has the potential to vitalise and change lower socio-economic communities. The benefits of leisure and recreation participation are, however, absent in the lower socio-economic communities of Danville and Elandspoort, as recreation and leisure activities are not seen as necessary needs that should be provided for the residents. Lower socio-economic status communities tend to suffer as a consequence of the often subliminal assumptions and reactions of well-meaning people. A major barrier to the implementation of recreation programmes in lower socio-economic communities remains the fact that these programmes often fall into the ambit of non-profit organisations, whose first priority does not usually include recreation provision. Second-order cybernetics theory is introduced in this study as a possible alternative approach to recreation provision in lower socio-economic communities. Engaging in a second-order cybernetics approach, the recreation provider can look beyond the feedback patterns utilised by a community to maintain its status quo, and work with and within a community to establish a sustainable recreation programme. Through the use of a second-order cybernetics approach, the residents of a lower socio-economic status community will no longer be regarded as the ‘observed’ participants of a programme that has been designed by an ‘observer’ and ‘expert’ recreation provider, but will, rather, participate in and share the responsibility of designing their own recreation programme for the community. The following three hypotheses were formulated:<ul> <li>Recreation provision in lower socio-economic communities will benefit from a second-order cybernetics approach.</li> <li>Sustainable recreation provision in a lower socio-economic status community will enhance the quality of life of the residents engaging in the activities available within the community.</li> <li>Second-order recreation provision in a lower socio-economic community will create an environment that is likely to be beneficial for social change</li></ul> In order for the hypotheses to be tested, the aims of the study were:<ul> <li>To examine the influence of recreation and leisure opportunities as a means of improving and maintaining social cohesion and quality of life in lower socio-economic status communities.</li> <li>To identify the barriers to providing and maintaining a comprehensive, sustainable recreation programme in a lower socio-economic community.</li> <li>To understand the way in which the residents of Danville and Elandspoort view recreation and recreation provision within the communities.</li> <li>To identify the similarities and differences between the current approach to recreational provision in the lower socio-economic communities of Danville and Elandspoort and a second-order cybernetics approach.</li></ul> Grounded in a qualitative framework, the research methods for the study included a literature review, the use of focus groups and vignette techniques, and observation. The sampling for the focus groups was done by means of convenience sampling. In total, six focus groups, which were segmented by place of attendance, participated. A total of 60 participants were used in the study, excluding the residents to whom the researcher spoke throughout the course of the study, and as part of the observation. It was found that a positive relationship exists between lower socio-economic status and inappropriate recreation programming. Lower socio-economic status communities are excluded from participation by means of several barriers, including factors such as cost of participation, registration fees and transport. An important barrier to recreation participation in the lower socio-economic status communities of Danville and Elandspoort that was identified in the study was the absence of recreation facilities in the communities. Residents confirmed that television and the consumption of alcohol were the main recreation activities in the communities. The responses provided in focus group discussions confirmed the fact that residents felt excluded from society, and that they also assumed that leisure and recreation activities were privileges that were reserved only for the middle and higher socio-economic status communities. Residents within the communities did not only feel excluded from society, but also felt powerless to do something about the situation. In response to the question concerning their perception of quality of life within the communities, participants demonstrated that they felt that recreation programming would be a positive contribution to the communities’ perception of a better quality of life. A second-order approach to recreation provision in the communities of Danville and Elandspoort will assist in facilitating a process of social change within the communities by including residents in the planning and provision of a community recreation programme. In order to utilize the full potential of leisure and recreation provision in the lower socio-economic communities of Danville and Elandspoort, the following aspects are suggested for the undertaking of any further research: <ul> <li>The potential of leisure and recreation provision to facilitate social change in a lower socio-economic community.</li> <li>Real barriers versus perceived barriers to recreation provision and recreation participation in a lower socio-economic community.</li> <li>Second-order cybernetics recreation provision as a community development approach: implementation and evaluation of change and sustainability within the community.</li></ul> AFRIKAANS : Die voorsiening van rekreasie in ‘n lae sosio-ekonomiese status gemeenskap het die inherente vermoë om ‘n positiewe verandering in die gemeenskap te bring. Die voordeel van rekreasie kan egter nie in die lae sosio-ekonomiese status gemeenskappe van Danville en Elandspoort verwesenlik en bydrae tot ‘n hoër persepsie van lewenskwaliteit nie, aangesien rekreasievoorsiening dikwels nie gesien word as ‘n nodige behoefte in die versorging van lae sosio-ekonomiese gemeenskappe nie. Die voorsiening van behoeftes in lae sosio-ekonomiese gemeenskappe val dikwels onder die vaandel van geloofsgroepe (kerke), nie-winsgewende organisasies en vrywilligers wat, alhoewel met goeie bedoelings, dikwels onbewustelik as ‘kenners’ namens die gemeenskap besluite neem. ‘n Tweede-orde kubernetiese benadering tot rekreasievoorsiening word in die studie voorgestel as ‘n moontlike alternatief tot die huidige benadering in lae sosio-ekonomiese status gemeenskappe. Die gebruik van ‘n tweede-orde kubernetiese benadering gee die rekreasievoorsiener die geleentheid om verby die gemeenskap se terugvoer patrone te kyk, en saam met die gemeenskap ‘n volhoubare rekreasieprogram te ontwikkel. ‘n Tweede-orde kubernetiese benadering tot rekreasie voorsiening verander die posisie van die gemeenskapslede van ‘geobserveerde’ deelnemers aan ‘n rekreasie program ontwerp deur ‘n ‘observerende’ rekreasiekundige, na ‘n deelnemende rol in die ontwerp van die rekreasie program vir die gemeenskap. Die volgende drie hipoteses is geformuleer in antwoord op die navorsings probleem: <ul> <li>Rekreasie voorsiening in lae sosio-ekonomiese gemeenskappe sal positief beïnvloed word deur ‘n tweede-orde kubernetiese benadering.</li> <li>‘n Volhoubare rekreasie program en geleenthede vir rekreasie deelname in die lae sosio-ekonomiese gemeenskappe van Danville en Elandspoort sal die gemeenskap se persepsie van lewenskwaliteit verhoog.</li> <li>‘n Rekreasie program met ‘n tweede-orde kubernetiese benadering in ‘n lae sosio-ekonomiese gemeenskap sal bydrae tot ‘n omgewing ontvanklik vir sosiale verandering.</li> </ul> Die doelwitte gestel vanuit die hipoteses is as volg: <ul> <li>Om die invloed van rekreasie en vryetyds-besteding geleenthede op die sosiale samehorigheid en handhawing van ‘n positiewe persepsie van lewenskwaliteit in die lae sosio-ekonomies gemeenskappe van Danville en Elandspoort te ondersoek;</li> <li>Om die struikelblokke tot die aanbied van ‘n volhoubare rekreasieprogram in ‘n lae sosio-ekonomies gemeenskap te identifiseer;</li> <li>Om te verstaan hoe die inwoners van die lae sosio-ekonomiese gemeenskappe van Danville en Elandspoort rekreasie voorsiening in die gemeenskap sien en ervaar;</li> <li>Om ooreenkomste asook verskille tussen die huidige benadering tot rekreasie voorsiening in die gemeenskap, en ‘n moontlike tweede-orde kubernetiese benadering te identifiseer.</li> </ul> Navorsing in die studie is kwalitatief en navorsingsmetodes sluit in ‘n literatuurstudie, fokus groepe, vignette tegniek, informele onderhoud en observasie. Selektering vir die fokus groepe is gedoen deur gerieflikheids-selektering, met indeling volgens die plek van bywoning: twee sopkombuise in Elandspoort, ‘n sopkombuis in Danville en ‘n ma-en-baba sentrum in Danville. ‘n Totaal van sestig deelnemers is gebruik in die studie, uitgesluit die gemeenskapslede met wie die navorser gepraat het deur die verloop van die studie. ‘n Positiewe verhouding is gevind tussen lae sosio-ekonomies status en swak rekreasie voorsiening. Lae sosio-ekonomiese gemeenskappe word uitgesluit deur die bestaan van verskeie struikelblokke tot deelname aan rekreasie, insluitend koste van deelname, registrasiefooie en vervoerprobleme. ‘n Belangrike struikelblok tot deelname aan rekreasie geidentifiseer in die studie is die afwesigheid van rekreasie fasiliteite in die gemeenskap. Inwoners het bevestig dat televisie en verbruik van alkohol die belangrikste vorm van rekreasie in die gemeenskap is. Reaksies van deelnemers aan die fokusgroepe het bevestig dat inwoners uitgesluit voel van die samelewing, en dat die aanname binne die gemeenskap bestaan dat rekreasie en vryetyd-aktiwiteite die voorreg van middel en hoër sosio-ekonomiese status gemeenskappe is. In reaksie op inwoners se lewenskwaliteit is daar deur die deelnemers aangedui dat rekreasie aktiwiteite in die gemeenskap sal bydrae tot ‘n positiewe persepsie van lewenskwaliteit. Om die volle potensiaal van rekreasie voorsiening in die gemeenskap van Danville en Elandspoort tot reg te laat kom, word die volgende aanbevelings gemaak ten opsigte van verdere navorsing: <ul> <li>Die potensiaal van rekreasie en vryetydsbestuur in die fasiliteitering van sosiale verandering in ‘n lae sosio-ekonomiese gemeenskap.</li> <li>Werklike struikelblokke teenoor die ‘persepsie’ van struikelblokke in ‘n lae sosio-ekonomiese gemeenskap.</li> <li>Implementering van ‘n tweede-orde kubernetiese rekreasie program in ‘n lae sosio-ekonomiese status gemeenskap.</li> </ul> / Dissertation (MA)--University of Pretoria, 2010. / Biokinetics, Sport and Leisure Sciences / unrestricted

Cancer is a life threatening and hope inhibiting disease. Furthermore, as in the case of breast cancer and the concomitant loss of an intimate body part, it is an identity threatening disease. The disease, the mastectomy, as well as the treatment place high demands on the process of hope for the whole family. In various ways, the family is constantly busy constructing a hopeful story for the future. Hope develops from a conjunction of a rich variety of factors that consciously or unconsciously have an influence on the process of hope. For the Christian, faith is first and foremost anchored in God and his Word. Our hope grows, in various ways, when our own story becomes one with God’s Story of Hope. Many people with cancer experience spiritual growth, a transformation of faith narratives, and get to know God in a way that would not have been possible in any other conditions. However, hope is not only spiritual hope. Hope also grows in relationships in a social constructionist process. The woman who had undergone a mastectomy and experiences unconditional acceptance in various ways of support by family members and friends, can, as a result, construct a hopeful story for the future. Acceptance of the inevitable that is happening to her, as well as the consequential self-acceptance, helps her to establish a new identity. The ability to experience loss as only a small part of one’s self-identity is crucial for the process of emotional healing. During this process of healing, hope prospers. Positivism and hope are closely related and realism is always coupled with positivism. Hope is ingrained in reality. Positive, realistic people are able to make choices that will result in hope. In this freedom of choice lies the potential to transform a personal tragedy into a triumph. A viable system of belief with regard to the purpose of life of human existence, helps in creating a foundation of hope in a person’s life. The belief that a person’s existence is purposeful, despite the inevitable tragedies of life, equips the human being to live to the full, amidst tragedies. The return of a sense of humor is one of the most secure signs of a healthy recovery. Hope is stimulated within ourselves and others when we are able to laugh at ourselves and with others, amidst sad conditions. Reconstruction can be regarded as an aid in the process of growth of hope concerning the woman’s body image, providing her with feelings of balance and completeness, and enhancing her feeling of being a woman. Shared hope is one of the strongest sources of hope for people with cancer. To be able to talk to someone who had personally suffered from and outlived breast cancer has more value than merely taking note of the statistics of survivors. People suffering from cancer also experience oases of hope in things like a book that is significant to their situation, relationships, an unexpected meeting with a breast cancer survivor, or her work. Hope also becomes manifest in nature as a symbol of life and hope, in participation in research studies, in a reliable doctor. Even more hope will be established if all women have the privilege of having breast examinations performed at breast clinics where professional and sympathetic people can announce the diagnosis in cases where cancer is indeed diagnosed. Various treatment options can be discussed. Time can be made available to prepare the entire household and provide peace of mind for the children. / Thesis (PhD (Pastoral Family Therapy))--University of Pretoria, 2005. / Practical Theology / unrestricted

AFRIKAANS : Vakbondverteenwoordigers se rol en invloedsmag het die laaste dekade in die werkplek toegeneem. In hierdie navorsing is daar bepaal watter invloed die vakbondverteenwoordiger op die bestuur van die skool het. Die menings van skoolhoofde en vakbondverteenwoordigers in dieselfde skool is getoets. Deur middel van kwalitatiewe navorsing is 'n groep skoolhoofde, wat die bestuurspan van hul skole verteenwoordig, se menings verkry oor die invloed van vakbondverteenwoordigers op die bestuur van die skool. Aspekte soos beplanning, aanstellings, stakings en ander bestuurselemente is in die onderhoude ontleed. ʼn Verskeidenheid van reaksies is van die respondente verkry oor die vakbondverteenwoordigers se leierskapsrolle, die verkiesing en opleiding van verteenwoordigers asook hulle rol en funksie as maatskaplike ontwikkelaars. Die menings van vakbondverteenwoordigers by dieselfde skole is ook verkry oor beplanning, aanstellings, stakings en ander bestuurselemente. Die verteenwoordigers van verskeie artikel 21-skole het hulle eie funksies ten opsigte van sosiale dialoog beoordeel. Die inligting van elke skoolhoof en die ooreenstemmende vakbondverteenwoordiger kon met mekaar vergelyk word om die geldigheid en betroubaarheid van die navorsing te bevestig. Die rol en funksie van die vakbondverteenwoordiger oor die wêreld heen het ʼn nuwe kleur begin kry. Waar vakbondverteenwoordigers in die verlede die draers was van inligting vanaf die hoofkantoor, het hul rol verander na dié van sosiale dialoog. Die verteenwoordiger bevind hom/haar in die rol van bestuurder, beplanner en leier. Hierdie rol van die vakbondverteenwoordiger beïnvloed die bestuur van die skool. Die vakbondverteenwoordiger se invloed kan tweeledig opgesom word: hy/sy kan die stimuleerder wees, wat die bestuur van die skool help om doelwitte te bereik, of die verteenwoordiger kan die inhibeerder wees wat die bestuur van die skool rem. By die Internasionale Arbeidskongres in Lima, Peru, in 2006 is die nuwe era en rigting van die vakbondverteenwoordiger deur verskeie bekende arbeidskonsultante uitgewys. Van die aspekte, soos om deel te word van bestuur en sosiale dialoog, is aan die orde van dié era. Die vakbondverteenwoordiger het invloed op die bestuur van die skool en kan die sosiale dialoog van mede-personeel, ouers en leerders beïnvloed. ENGLISH : The role and extent of the influence of shop stewards in the workplace has increased over the past decade. This research study has attempted to determine what influence is exercised over a school’s management by the Shop steward. The opinions of the heads of schools and those of the shop stewards at the same schools were surveyed. By means of qualitative research methods, the opinions of a group of headmasters representing the management teams of their schools were obtained in regard to the influence of shop stewards on the school. Aspects such as planning, appointments, strikes and other management elements were analysed in interviews. Diverse opinions were expressed by the respondents about the leadership roles of the shop stewards, the election and training of representatives and their role and function as social developers. The shop stewards at the same schools were also asked for their views about planning, appointments, strikes and other elements of management. The representatives of several Section 21 schools evaluated their own functions in respect of social dialogue. Information obtained from each headmaster and their respective shop stewards could be compared to confirm the validity and trustworthiness of the research. The roles and functions of shop stewards are changing all over the world. Where shop stewards were formerly transmitters of information received from head office, their role has evolved into one of social dialogue. The shop steward now finds him-/herself in the role of manager, planner and leader. The shop steward’s role affects the management of the school. This influence is twofold: he/she can be a stimulator, helping the school’s management to achieve objectives, or an inhibitor who has a retardant effect on the school’s management. At the International Labour Congress in Lima, Peru, in 2006, the new era and direction of the shop steward were highlighted by several eminent consultants. Aspects such as active participation in management and social dialogue are predominant in this era. The shop steward influences the management of the school and can affect the social dialogue of fellow staff members, parents and learners. Copyright / Dissertation (MEd)--University of Pretoria, 2009. / Education Management and Policy Studies / unrestricted

In Suid-Afrika verskil onderwysers en leerders se moedertaal dikwels van die taal van leer en onderrig (Engels in dié studie). Aangesien hoërskoolonderwysers as vakspesialiste opgelei is, het hulle onvoldoende kundigheid om leerders by te staan om kerngeletterdheidsvaardighede in Engels te verwerf. Hierdie verkennende studie by ʼn plattelandse hoërskool het ten doel gehad om te bepaal wat die invloed van ʼn geletterdheidsintervensie op onderwysers in ʼn plattelandse skool se taal van onderrigpraktyke is. Die deelnemende aksienavorsingstudie het ʼn konstruktivistiese paradigma gevolg en is teoreties gerig deur die sosiale leerteorie. ʼn Geletterdheidsintervensie is ontwikkel vanuit die fonetiese beginsel en is geïmplementeer met ses doelgerig geselekteerde hoërskoolonderwysers (n=6, mans=1, vroue=5) in ʼn gerieflikheidsgeselekteerde plattelandse hoërskool wat al geruime tyd deel vorm van ʼn langtermyn studie oor veerkragtigheid in plattelandse skole. Data van onderwysers se taal van onderrigpraktyke is voor en na afloop van die geletterdheidsintervensie ingesamel aan die hand van twee fokusgroeponderhoude met die deelnemende onderwysers, asook observasies in twee klaskamers. Observasiedata is gedokumenteer as veldnotas, visuele data en oudio-opnames. Fokusgroeponderhoude is verbatim getranskribeer. Al hierdie databronne is tematies geanaliseer en die volgende temas is geїdentifiseer: onderwysers se persepsie van Engelse geletterdheid as kernvaardigheid vir leerders, die plek van hulpbronne in niemoedertaalonderrigpraktyke (in Engels) in plattelandse skole, die effek van ʼn geletterdheidsintervensie op onderwysers se tweede taal onderrigpraktyke (in Engels) en die profiel van deelnemende plattelandse onderwysers. Leer en onderrig in ʼn plattelandse hoërskool word bemoeilik deur hoërskoolleerders se onvermoë om te lees, die leerplanvereiste vir die gebruik van ʼn addisionele taal (soos Engels) as taal van leer en onderrig, gebrekkige opleiding van hoërskoolonderwysers rakende die aanleer van kerngeletterdheidvaardighede, beperkte hulpbronne en geografiese isolasie wat dit moeilik maak om indiensopleidingsgeleenthede te benut, Alhoewel die deelnemende plattelandse hoërskool se onderwysers nie opgelei was om leerders geletterdheidsvaardighede te leer nie, het dit geblyk dat hierdie onderwysers wel (i) weet welke kerngeletterdheidskernvaardighede deur leerders benodig word, (ii) gretig is om opgelei te word en positief is oor geletterdheidsintervensies, en (iii) naburige skole en onderwysers betrek in sulke kapasiteitsontwikkeling. Verder het dit geblyk dat die deelnemende plattelandse hoërskoolonderwysers hulle taal van onderrig en leerpraktyke kon aanpas nadat hulle aan ʼn geletterdheidsintervensie deelgeneem het. In dié verband het die onderwysers die volgende spesifieke strategieë gebruik, naamlik fisiese hulpbronne as ondersteuning vir die aanleer van nuwe klanke; taalvermenging; betrek leerders by die aanbieding van lesse, byvoorbeeld deur dramatisering; die implementering van ʼn leesperiode; en ook die benutting van die skool se mediasentrum. Hierdie gewysigde taal van onderrig en leerpraktyke het moontlik ʼn positiewe effek gehad op leerders se selfvertroue om in Engels betrokke te wees tydens leersituasies; hulle akademiese persentasies (in Engels) het ook verbeter. Onderwysers se ingesteldheid jeens leerders se motivering om te leer het ook verander. / Dissertation (MEd)--University of Pretoria, 2012. / Educational Psychology / unrestricted