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Literature on the Emergency Medical Services (EMS) has paid much attention to stressors, stress and symptoms, coping, and support of Emergency Medical Workers (EMWs). However, it has paid little attention to the needs of EMWs, and the satisfaction thereof, which should result in their improved well-being and motivation. In an attempt to rectify this imbalance, this study investigated the needs of EMWs as suggested by descriptions of their experiences within the EMS. Interviews were conducted with EMWs employed by a private EMS company. The interviews were analysed for emerging needs by means of interpretive analysis. These needs comprised the Need for Freedom, the Need for Competence, the Need for Recognition, the Need for a Challenge, and the Need to be Understood. The findings were linked with theory and it is proposed that the relevant EMS company incorporates participative management into its management approach. In addition suggestions are made for future research. / Psychology / M. A.(Psychology)

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No description available.

No description available.

The purpose of this research was to investigate the relationship between the cross-cultural adjustment of the expatriate spouse and their level of subjective well-being. Demographic factors were considered to identify life domains that may affect cross-cultural adjustment and subjective well-being respectively. The Spousal Adjustment Scale, Scale of Positive and Negative Experience, Satisfaction with life scale, and Flourishing scale were used in the study. A quantitative, cross-sectional survey design was used, and a purposive sample which consisted of expatriate spouses currently residing in Germany was approached (N=156). Descriptive and inferential statistical analyses were applied. The results yielded a statistically significant correlation between cross-cultural adjustment and subjective well-being of expatriate spouses and indicated statistically significant differences between demographic groups including language proficiency, dependents, time spent in host country, nationality, career sacrifice, and support network. It was concluded that there is a positive relationship between the cross-cultural adjustment of the expatriate spouse and their well-being and that various demographic factors can influence both constructs. / Industrial and Organisational Psychology / M.Comm. (Industrial and Organisational Psychology)

Cette recherche a été menée auprès d'étudiants de Classes Préparatoires aux Grandes Ecoles Scientifiques. Un de ses objectifs est d'analyser l'influence des variables motivationnelles sur la performance académique. L’auto-efficacité académique, l’orientation des buts et la motivation autodéterminée sont souvent citées pour leur rôle majeur dans la réussite universitaire. Ces variables sont issues de cadres théoriques distincts et nous souhaitons étudier comment elles s'influencent mutuellement. Des outils psychométriques, dont une échelle d’auto-efficacité académique, ont été créés et validés. Des analyses en pistes causales ont été effectuées afin de proposer un modèle traduisant les influences qui existent entre variables motivationnelles et performances académiques.Nos résultats montrent que :- l’auto-efficacité est la seule variable motivationnelle à avoir une influence directe sur les performances académiques ;- le but d’approche de la maîtrise est sous influence de l’auto-efficacité et une orientation vers ce type de but influence positivement la motivation intrinsèque et négativement l’amotivation ;- le but d’approche de la performance a une influence positive sur les différentes formes de motivation extrinsèque et, parmi ces dernières, la motivation extrinsèque à régulation identifiée influence positivement l’auto-efficacité tandis que la motivation extrinsèque à régulation externe l’influence négativement ;- l’amotivation influence négativement l’auto-efficacité académique ;- l’impact de l’amotivation sur les performances académiques est totalement médiatisée par l’auto-efficacité.Des prolongements de cette étude et certaines applications sont proposés. / This research has been carried out among French science students enrolled in CPGE (Classes Préparatoires aux Grandes Ecoles). One of its objectives is to study how motivational variables influence academic achievement. Academic self-efficacy, achievement goals or self-determined motivation are reported to play an important part in academic achievement. By relating self-efficacy, goal orientations and motivation, as conceptualized in self-determination theory, to both preceding and subsequent academic achievement, it is possible to further investigate the structural relation between these variables. Therefore, we aim at analysing the mutual influences which exist among them.Psychometric tools, among which an academic self-efficacy scale, were created and validated. Path analysis were performed in order to produce a multivariate model including motivational variables, previous academic performance and subsequent academic achievement. Our results showed that:- self-efficacy is the only motivational variable that directly influences academic achievement; - mastery approach goal, which is influenced by self-efficacy, enhances intrinsic motivation but is negatively related to amotivation;- performance approach goal enhances extrinsic motivation and identified regulated extrinsic motivation is positively related to self-efficacy while externally regulated extrinsic motivation is negatively related to it;- amotivation is negatively related to self-efficacy;- Self-efficacy beliefs are mediators between amotivation and subsequent academic achievement.Future research could build on these findings. Suggestions of applications are provided.

Différents courants de recherches se sont intéressés à identifier les compliments à éviter afin de ne pas nuire au développement de l’estime de soi et des processus motivationnels optimaux chez les enfants (p.ex. Kamins et Dweck, 1999 ; Kast et Konnor, 1988). Pourtant, aucune étude n’avait tenté d’identifier les compliments potentiellement optimaux pour favoriser ces développements. À travers 3 études, cette thèse exploratoire visait ainsi à comparer différents types de compliments recensés comme positifs dans la documentation à l’aide d’un échantillon de dyades mères-enfants (N = 65 ; Âge moyen des enfants = 10,20 ans). La première étude de la thèse a examiné les relations entre les différents types de compliments, d’une part, et l’estime de soi et les processus motivationnels des enfants, d’autre part, tout en contrôlant pour les variables démographiques de sexe et d’âge des enfants. Étant donné que les différents types de compliments étaient hautement susceptibles de coexister, mais qu’ils n’avaient jamais été comparés au sein d’une même étude, leurs relations avec les variables dépendantes ont été examinées en considérant également leurs interrelations à l’aide de régressions multiples. La deuxième étude de cette thèse visait à mettre en lumière les liens entre la perception des enfants des pratiques parentales typiques de leur mère et les compliments recensés comme positifs dans la documentation grâce à des questionnaires complétés par les enfants et leur mère. La troisième étude, de nature expérimentale, a examiné les impacts situationnels des compliments comparatifs, orientés vers le résultat et descriptifs sur la compétence perçue (ou l’estime de soi situationnelle) et les processus motivationnels des enfants en s’intéressant aux impacts potentiels de trois modérateurs susceptibles d’accentuer ou de diminuer l’impact de la manipulation expérimentale, soit le sexe, l’âge et l’estime de soi globale des enfants. Les principaux résultats révèlent qu’il est possible de dresser un portrait des compliments rapportés comme positifs dans la documentation en distinguant quatre types : les compliments comparatifs, orientés vers le résultat, orientés vers l’effort et descriptifs. Deux de ces compliments, les compliments orientés vers le résultat et les compliments orientés vers l’effort, semblent être les plus utilisés. La thèse révèle également que seul le compliment descriptif semble lié positivement à l’estime de soi des enfants (globale et situationnelle), en particulier chez les filles et chez les enfants ayant une estime de soi plus faible que la moyenne. À travers ces trois objectifs, cette thèse contribue à l’avancement des connaissances sur les compliments, à la théorie de l’autodétermination (TAD) et permet d’identifier des pistes d’interventions qui permettront aux parents d’intervenir et de communiquer de façon optimale auprès de leurs enfants. / Different lines of research have focused on compliments that parents should avoid in order not to jeopardize the development of children’s self-esteem and optimal motivational processes (e.g. Kamins and Dweck, 1999; Kast and Konnor, 1988). However, no study had yet attempted to identify potentially optimal compliments to favor these developments. Through three studies, this exploratory thesis thus aimed at comparing different compliments conceptualized as positive in the literature using a sample of mother-child dyads (N = 65, mean age of the children = 10.20 years). The first study examined the relations between different types of compliments, on one hand, and children's self-esteem and motivational processes on the other, while controlling for demographic variables of children’s sex and age. Given that the different types of compliments were likely to coexist but were never compared in a single study, their relations with the dependent variables were examined while also controlling for their interrelations using multiple regressions. The second study aimed at highlighting the links between children's perception of their mother typical parenting practices and the different types of compliments conceptualized as positive in the literature. To investigate these relations, we relied on questionnaires filled out by two different respondents (children and their mothers). The third study relied on an experimental design to investigate the situational impacts of comparative, result-oriented and descriptive compliments on children's perceived competence (or their situational self-esteem) and motivational processes, with a focus on the potential impacts of three moderators likely to accentuate, or reduce, the effect of the experimental manipulation (i.e. sex, age and children's global self-esteem). The main results show that it is possible to provide a comprehensive portrait of the compliments conceptualized as positive in the literature by distinguishing four types: comparative, result-oriented, process-oriented and descriptive compliments. Two of these compliments, namely result-oriented compliments and process-oriented compliments, seem to be the most used. The thesis also reveals that only descriptive compliments seem positively related to children's self-esteem (global and situational), especially for girls and children reporting lower than average self-esteem. Through the pursuit of these three objectives, this thesis contributes to the advancement of knowledge on compliments, to self-determination theory (SDT) and helps identify intervention avenues that will allow parents to intervene and communicate optimally with their children.

La transition du milieu de soins pédiatrique au milieu adulte est un processus exigeant pour les jeunes atteints de maladies chroniques, puisqu’elle a lieu durant une période de leur vie où beaucoup de changements se produisent simultanément. N’étant pas encore tout à fait autonomes, les jeunes doivent apprendre à prendre soin d’eux-mêmes alors qu’ils se retrouvent parachutés dans un nouvel environnement, au sein d’une nouvelle équipe médicale. La diminution de l’encadrement peut en mener certains à prendre leur médication de manière erratique ou à manquer des rendez-vous. En transplantation rénale, une baisse de l’observance thérapeutique peut avoir pour conséquences des épisodes de rejet qui conduisent parfois à la perte du greffon. Pour pallier ces problèmes, deux néphrologues du CHU Sainte-Justine et une néphrologue du Centre hospitalier de l’Université de Montréal (CHUM) se sont consultées afin de mettre en place une clinique de jeunes adultes greffés du rein. Cette clinique s’adresse spécifiquement aux jeunes adultes, tant ceux ayant vécu la transition que ceux greffés à l’âge adulte. L’objectif de cette thèse est de mener l’évaluation des processus ainsi que l’évaluation des effets médicaux et psychosociaux de la clinique des jeunes (CDJ), en comparant le groupe de patients qui y sont suivis aux jeunes patients suivis à la clinique adulte régulière (CAR). Dans le premier article, qui présente l’évaluation des processus, des entrevues semi-structurées sont réalisées auprès de 10 patients de la CDJ, afin de décrire leur expérience de la clinique et d’identifier les composantes contribuant à son succès ainsi que des pistes d’amélioration du service. L’analyse thématique propose six thèmes caractérisant l’expérience des patients: (a) le soutien à l’autonomie versus la surprotection, (b) les garanties de sécurité à travers l’incertitude, (c) l’identification et le sentiment d’appartenance, (d) la complémentarité des approches entre les milieux de soins pédiatrique et adulte, (e) un environnement s’harmonisant avec le mode de vie des jeunes adultes et (f) les raisons de non-adhérence au traitement. Dans le deuxième article, qui présente l’évaluation des effets, une méthodologie mixte quantitative et qualitative est utilisée afin de mettre en contraste l’expérience de 17 patients de la CDJ avec celle de 16 patients de la CAR, de vérifier l’efficacité de la CDJ et de vérifier l’utilité de la théorie de l’auto-détermination (TAD) dans notre contexte. Les analyses quantitatives comparatives révèlent que la CDJ semble efficace surtout dans la période critique post-transition ou post-greffe en milieu adulte. Le fait d’être suivi à la CDJ semble minimiser l’incidence des complications médicales, améliorer l’adhérence au traitement et la qualité de vie physique des patients. Les analyses corrélationnelles établissent des liens entre les variables de la TAD (perception de soutien à l’autonomie, motivation autonome ou contrôlée, sentiment de compétence), l’adhérence au traitement et la qualité de vie. L’analyse thématique met en lumière quatre thèmes: (a) la résilience, (b) les besoins relationnels et l’alliance thérapeutique, (c) la quête d’équilibre et (d) la quête de normalité. Sur la base des résultats présentés dans les deux articles, des recommandations sont formulées afin d’améliorer le service à la CDJ et de servir de lignes directrices pour le développement d’initiatives similaires en transition. / Transition from pediatric to adult care is a demanding process for chronically ill young patients, because it takes place during a period of their life when many changes happen simultaneously. Because they are not entirely autonomous yet, youths must learn to take care of themselves while they are being parachuted in a new environment, within a new medical team. The lack of guidance can lead some to take their medicines erratically or to miss appointments. In kidney transplantation, decreased treatment adherence rates can have consequences such as rejection episodes, which sometimes lead to graft loss. To mitigate these problems, two nephrologists from the CHU Sainte-Justine and one nephrologist from the Centre hospitalier de l’Université de Montréal (CHUM) consulted one another to set up a young adult clinic for kidney transplant recipients. This clinic is specifically destined to young adults, those who transitioned as well as those transplanted as adults. This thesis aims to conduct the process evaluation as well as the evaluation of the clinical and psychosocial outcomes of the young adult clinic (YAC), by comparing its group of patients to the young patients who are attending the regular adult clinic (RAC). In the first article, which presents the process evaluation, semi-structured interviews are conducted with 10 YAC patients, to describe their experience of the clinic and identify its key components as well as possible areas of improvement. Thematic analysis highlights six themes that characterize patients’ experience: (a) autonomy support versus overprotection, (b) stability anchors through uncertainty, (c) identification and belongingness, (d) complementarity of approaches between pediatric and adult care settings, (e) an environment matching young adults’ lifestyles and (f) reasons for non-adherence. In the second article, which presents the outcome evaluation, a quantitative and qualitative mixed methodology is used to contrast the experience of 17 YAC patients with the experience of 16 RAC patients, to verify the YAC’s efficiency and to check if self-determination theory (SDT) is relevant in our context. Comparative quantitative analyses reveal that the YAC seems efficient especially during the critical period post-transition or post-transplant in adult setting. Attending the YAC seems to minimize the incidence of medical complications, to improve treatment adherence and patients’ physical quality of life. Correlational analyses establish relationships between SDT variables (perceived autonomy support, autonomous or controlled motivation, perceived competence), treatment adherence and quality of life. Thematic analysis highlights four themes: (a) resilience, (b) relational needs and the therapeutic alliance, (c) quest for balance and (d) quest for normalcy. On the basis of the findings presented in the two articles, recommendations are formulated in order to improve the YAC services and to serve as guidelines for the development of similar transition initiatives.

Information security research shows that employees are a source of some of the security incidents in the organisation. This often results from failure to comply with the Information Security Policies (ISPs). The question is, therefore, how to improve information security behaviour of employees so that it complies with the ISPs. This study aims to contribute to the understanding of information security behaviour, especially how it can be improved, from an intrinsic motivation perspective. A review of the literature suggested that research in information security behaviour is still predominantly based on the extrinsic perspective, while the intrinsic perspective has not received as much attention. This resulted in the study being carried out from the perspective of the self-determination theory (SDT) since this theory has also not received as much attention in the study of information security behaviour. The study then proposed an information security compliant behaviour conceptual model based on the self-determination theory, (ISCBMSDT). Based on this model, a questionnaire, the ISCBMSDT questionnaire, was developed using the Human Aspects of Information Security Questionnaire and SDT. Using this questionnaire, a survey (n = 263) was carried out at a South African university and responses were received from the academic, administrative and operational staff. The following statistical analysis of the data was carried out: exploratory factor analysis, reliability analysis, analysis of variance (ANOVA), independent samples test (t-tests) and Pearson correlation analysis. The responses to the survey questions suggest that autonomy questions received positive perception followed by competence questions and relatedness questions. The correlation analysis results show the existence of a statistically significant relationship between competence and autonomy factors. Also, a partial significant relationship between autonomy and relatedness factors as well as between competence and relatedness factors was observed. The exploratory factor analysis that was performed on the questionnaire produced 11 factors. Cronbach alpha was then computed for the eleven factors and all were found to be above 0.7, thus suggesting that the questionnaire is valid and reliable. The results of the research study also suggest that competence and autonomy could be more important than relatedness in directing information security behaviour among employees. / School of Computing / M. Tech. (Information Technology)