The purpose of this study was to investigate the developmental impacts of Business Social Responsibility (BSR) of the tourism industry in South Africa with a special focus on the Western Cape region. The study was based on the premise that little is known regarding the role and contribution of BSR of the tourism sector to the three critical challenges: poverty, unemployment and inequality that South Africa is facing. The effectiveness of South African tourism policies in guiding the industry and the extend of compliance were assessed. Extensive relevant literature was reviewed, providing a framework for the analysis and interpretation of the research findings. Different types of tourism businesses, 307 in total, were surveyed in the Western Cape Province using stratified sampling. Government tourism departments and community organisations were identified as the key informants. Mixed research methods were applied, allowing for various tools and techniques to be used. Research data was analysed using qualitative and quantitative techniques. The research findings were analysed and interpreted using theoretical realism and neoliberalism frameworks. The findings indicated that the government developed a series of regulations and procedures to guide the tourism sector. Key role players and international investors design and implement BSR activities with complete disregard of intended community stakeholders. There is little or no significant participation in the design stage of intended stakeholders. Targeted communities are not able to raise critical issues largely because of poverty and unemployment. Though there are regulations such as B-BBEE, employment equity, BSR policies governing various tourism businesses have largely ignored these regulations. Attracting investors has been a major concern for the government with little concern of the nature of activities, impacts and their contributions on reducing the triple challenges in the country. This study contends that the current policies and regulatory frameworks are much too market friendly. Hence, the tourism industry has largely been able to implement policies that favours market goals. Some tourism BSR policies are aligned to the province’s institutional framework while others are not, indicating a lack of sustainable development. A model is proposed to improve the implementation of tourism BSR activities and policies / Geography / D. Phil. (Geography)

This study establishes an initial understanding of the state of cruise tourism in the Eastern Canadian Arctic. Two specific objectives were fulfilled; a) to develop an understanding of the goals and operational procedures of current cruise ship operators, and b) to provide insight into the policies that may be necessary for Parks Canada and the Canadian Wildlife Service to enhance management in parks and protected areas. <br /><br /> Cruise tourism in the Eastern Canadian Arctic is a relatively new industry. At present, there is a lack of inclusive government guidelines for the Canadian cruise tourism industry. The steady increase of cruise tourism traffic in the region since 1984 suggests the potential for environmental and social impacts to this fragile polar region. There is a need for the creation of guidelines to direct this tourism activity. <br /><br /> A literature review identified the current state of the cruise line industry in the Eastern Canadian Arctic, Antarctic and Alaskan waters. The policy requirements pertaining to cruise tourism in parks and protected areas were identified including the current management strategies for tourism employed in Northern Canadian parks and protected areas. <br /><br /> Content analysis of current cruise tourism literature themes, which were used to create and conduct interviews that explored these themes. From these findings, data was used to create a policy formation framework that will assist in the planning and management of cruise tourism in the Eastern Canadian Arctic. <br /><br /> The results indicated that cruise tourism in the Eastern Canadian Arctic is percevied as a safe and economically viable industry. The research found a high degree of coherence between the literature and the opinion of the stakeholders in regards to key issues that need to be addressed. Such issues include the need for greater academic research on this topic; the need for policies and guidelines to aid in the management of parks and protected areas in polar regions; a need for unity and cohesion in the Arctic Cruise Tourism Industry and finally, greater government awareness and assistance given to the cruise tourism industry in the Eastern Canadian Arctic. There was also a high degree of enthusiasm from the stakeholders for inter-group and interagency cooperation. This enthusiasm bodes well for the future of cruise tourism policy creation in the Eastern Canadian Arctic. <br /><br /> This thesis proposes a structure for the way forward.

Local festivals and cultural events, signage and streetscape improvements, and regional marketing efforts indicate that tourism is present in some Business Improvement Areas (BIAs). However, the extent and form of this relationship has never before been examined in the North America context. The purpose of this thesis is to explore the involvement of Ontario’s BIAs in tourism. It reports on the findings of a 2008 province-wide survey of approximately 260 BIAs, touching on a variety of topics, including: the proportion of BIAs that are involved in tourism, the factors prompting them to attract tourists, the ways that they promote themselves to tourists, the types of tourism experiences that they offer, the positive and negative impacts of their tourism efforts, and whether they partner with other stakeholders in tourism promotion efforts. The data are then used to propose a typology of Business Improvement Areas showing differing levels and forms of tourism involvement. The thesis concludes by considering four case studies of successful tourism-oriented BIAs (Downtown Kingston, Downtown London, Downtown Yonge and Creemore), which are examined to identify the characteristics that have led to their success. The findings show that the majority of Ontario’s Business Improvement Areas are involved in tourism, using diverse methods to promote themselves as destinations. Their tourism offering usually includes special events and festivals, but can also involve investments in other attractions. Although BIAs are aware of both positive and negative impacts from tourism, tourism management efforts are uncommon. Seven characteristics of successful tourism-oriented BIAs are identified: innovation, self-awareness, appearance, attractions, partnerships, experiences, and planning. BIAs that strongly manifest these characteristics are believed to be likely candidates to benefit from the tourism industry.

This study establishes an initial understanding of the state of cruise tourism in the Eastern Canadian Arctic. Two specific objectives were fulfilled; a) to develop an understanding of the goals and operational procedures of current cruise ship operators, and b) to provide insight into the policies that may be necessary for Parks Canada and the Canadian Wildlife Service to enhance management in parks and protected areas. <br /><br /> Cruise tourism in the Eastern Canadian Arctic is a relatively new industry. At present, there is a lack of inclusive government guidelines for the Canadian cruise tourism industry. The steady increase of cruise tourism traffic in the region since 1984 suggests the potential for environmental and social impacts to this fragile polar region. There is a need for the creation of guidelines to direct this tourism activity. <br /><br /> A literature review identified the current state of the cruise line industry in the Eastern Canadian Arctic, Antarctic and Alaskan waters. The policy requirements pertaining to cruise tourism in parks and protected areas were identified including the current management strategies for tourism employed in Northern Canadian parks and protected areas. <br /><br /> Content analysis of current cruise tourism literature themes, which were used to create and conduct interviews that explored these themes. From these findings, data was used to create a policy formation framework that will assist in the planning and management of cruise tourism in the Eastern Canadian Arctic. <br /><br /> The results indicated that cruise tourism in the Eastern Canadian Arctic is percevied as a safe and economically viable industry. The research found a high degree of coherence between the literature and the opinion of the stakeholders in regards to key issues that need to be addressed. Such issues include the need for greater academic research on this topic; the need for policies and guidelines to aid in the management of parks and protected areas in polar regions; a need for unity and cohesion in the Arctic Cruise Tourism Industry and finally, greater government awareness and assistance given to the cruise tourism industry in the Eastern Canadian Arctic. There was also a high degree of enthusiasm from the stakeholders for inter-group and interagency cooperation. This enthusiasm bodes well for the future of cruise tourism policy creation in the Eastern Canadian Arctic. <br /><br /> This thesis proposes a structure for the way forward.

Local festivals and cultural events, signage and streetscape improvements, and regional marketing efforts indicate that tourism is present in some Business Improvement Areas (BIAs). However, the extent and form of this relationship has never before been examined in the North America context. The purpose of this thesis is to explore the involvement of Ontario’s BIAs in tourism. It reports on the findings of a 2008 province-wide survey of approximately 260 BIAs, touching on a variety of topics, including: the proportion of BIAs that are involved in tourism, the factors prompting them to attract tourists, the ways that they promote themselves to tourists, the types of tourism experiences that they offer, the positive and negative impacts of their tourism efforts, and whether they partner with other stakeholders in tourism promotion efforts. The data are then used to propose a typology of Business Improvement Areas showing differing levels and forms of tourism involvement. The thesis concludes by considering four case studies of successful tourism-oriented BIAs (Downtown Kingston, Downtown London, Downtown Yonge and Creemore), which are examined to identify the characteristics that have led to their success. The findings show that the majority of Ontario’s Business Improvement Areas are involved in tourism, using diverse methods to promote themselves as destinations. Their tourism offering usually includes special events and festivals, but can also involve investments in other attractions. Although BIAs are aware of both positive and negative impacts from tourism, tourism management efforts are uncommon. Seven characteristics of successful tourism-oriented BIAs are identified: innovation, self-awareness, appearance, attractions, partnerships, experiences, and planning. BIAs that strongly manifest these characteristics are believed to be likely candidates to benefit from the tourism industry.

The purpose of this study was to investigate the developmental impacts of Business Social Responsibility (BSR) of the tourism industry in South Africa with a special focus on the Western Cape region. The study was based on the premise that little is known regarding the role and contribution of BSR of the tourism sector to the three critical challenges: poverty, unemployment and inequality that South Africa is facing. The effectiveness of South African tourism policies in guiding the industry and the extend of compliance were assessed. Extensive relevant literature was reviewed, providing a framework for the analysis and interpretation of the research findings. Different types of tourism businesses, 307 in total, were surveyed in the Western Cape Province using stratified sampling. Government tourism departments and community organisations were identified as the key informants. Mixed research methods were applied, allowing for various tools and techniques to be used. Research data was analysed using qualitative and quantitative techniques. The research findings were analysed and interpreted using theoretical realism and neoliberalism frameworks. The findings indicated that the government developed a series of regulations and procedures to guide the tourism sector. Key role players and international investors design and implement BSR activities with complete disregard of intended community stakeholders. There is little or no significant participation in the design stage of intended stakeholders. Targeted communities are not able to raise critical issues largely because of poverty and unemployment. Though there are regulations such as B-BBEE, employment equity, BSR policies governing various tourism businesses have largely ignored these regulations. Attracting investors has been a major concern for the government with little concern of the nature of activities, impacts and their contributions on reducing the triple challenges in the country. This study contends that the current policies and regulatory frameworks are much too market friendly. Hence, the tourism industry has largely been able to implement policies that favours market goals. Some tourism BSR policies are aligned to the province’s institutional framework while others are not, indicating a lack of sustainable development. A model is proposed to improve the implementation of tourism BSR activities and policies / Geography / Ph. D. (Geography)

Enquanto alguns paises tem o ecoturismo como a sua principal fonte de renda, o Brasil nao explora a atividade de forma planejada, o que resulta, muitas vezes, na degradacao do meio ambiente e na descaracterizacao da diversidade cultural local. Assim sendo, este estudo pretende contribuir para a compreensao do processo de adaptacao de uma comunidade tradicional ao fenomeno do ecoturismo e dar um alerta para a necessidade de considerar a identidade cultural das populacoes locais como bem patrimonial e como elemento de risco no planejamento da atividade. Com esse intuito, foi realizado um Estudo de Caso, durante os anos de 2000 e 2001, com uma familia residente na praia de Martim de Sa, caracterizada como caicara. Essa comunidade foi escolhida, pois reside em um local onde o ecoturismo esta apenas comecando, fato que permitiu refletir a respeito das consequencias da atividade. Martim de Sa, apesar de estar inserida nos limites de duas Unidades de Conservacao da Natureza, esta sobre forte ameaca de degradacao ambiental devido a especulacao imobiliaria incentivada pelo crescimento do fluxo turistico sem planejamento e facilitado pela falta de fiscalizacao dos orgaos ambientais responsaveis por essas areas. Para o desenvolvimento do Estudo de Caso foram utilizadas nesta pesquisa a Observacao Participante e as entrevistas estruturadas com a finalidade de caracterizar a comunidade local e os turistas e, a Historia de Vida, para a reconstituicao da historia do nucleo receptor.

Enquanto alguns paises tem o ecoturismo como a sua principal fonte de renda, o Brasil nao explora a atividade de forma planejada, o que resulta, muitas vezes, na degradacao do meio ambiente e na descaracterizacao da diversidade cultural local. Assim sendo, este estudo pretende contribuir para a compreensao do processo de adaptacao de uma comunidade tradicional ao fenomeno do ecoturismo e dar um alerta para a necessidade de considerar a identidade cultural das populacoes locais como bem patrimonial e como elemento de risco no planejamento da atividade. Com esse intuito, foi realizado um Estudo de Caso, durante os anos de 2000 e 2001, com uma familia residente na praia de Martim de Sa, caracterizada como caicara. Essa comunidade foi escolhida, pois reside em um local onde o ecoturismo esta apenas comecando, fato que permitiu refletir a respeito das consequencias da atividade. Martim de Sa, apesar de estar inserida nos limites de duas Unidades de Conservacao da Natureza, esta sobre forte ameaca de degradacao ambiental devido a especulacao imobiliaria incentivada pelo crescimento do fluxo turistico sem planejamento e facilitado pela falta de fiscalizacao dos orgaos ambientais responsaveis por essas areas. Para o desenvolvimento do Estudo de Caso foram utilizadas nesta pesquisa a Observacao Participante e as entrevistas estruturadas com a finalidade de caracterizar a comunidade local e os turistas e, a Historia de Vida, para a reconstituicao da historia do nucleo receptor.