<p>Abstract:</p><p>Purpose: The purpose of this thesis is to learn how brand heritage and retro brands can help HQM strengthen their brand identity.</p><p>Background: Companies with a long history have a strategic choice to make re-garding the use of their heritage in marketing communications. Such companies also enjoy a history of interesting products, for which some may exist the possibility for a retro relaunch. Husqvarna is such a company, which made it interesting to find out how these two strategic tools can or cannot strengthen the studied company‘s brand identity.</p><p>Method: Through an inductive and exploratory case study with interviews of the personnel at Husqvarna Motorcycles, Italy, three theoretical areas emerged to be researched, brand identity, brand heritage and retro brands. The latter two required the help of real life examples for better understanding. The analysis had a deductive approach where the studied theory was applied to the companies, and conclu-sions were drawn from the accumulated knowledge to help streng-then the brand identity of Husqvarna Motorcycles.</p><p>Conclusions: HQM is a brand with heritage in the process of taking a strategic de-cision to use its heritage as a tool to strengthen the brand identity, hence on the way to become a heritage brand in the true meaning of the definition. As the oldest brand on the market, HQM can use its heritage to differentiate itself from the competition, creating uni-queness impossible to copy. A retro product can be a useful vehicle to carry the newly uncovered heritage to surface. With the help of theory and a real life example, a contender within the historical company product portfolio was recognized. Finally, the band identi-ty as stated by HQM was redefined according to the findings.</p>

藉由部落格來經營線上社群的情形已久，但這幾年在部落格上出現一種新的敘事呈現方式，亦即藉由圖文形式，透過詼諧手法來分享生活瑣事或人生觀念，同時以版主(即部落格經營者與圖文創作者)所發起之創意、話題接龍來不斷擴展並豐富部落格上的內容。而藉由圖文角色的創造與自由免費下載，這些圖文流通在部分即時通訊軟體當中，提高了這些圖文角色的曝光度，同時也為版主帶來商機。版主透過哪些方式來經營線上社群，並將之導入商業運作，為本研究之動機。 因此本研究透過文獻整理，建立了線上品牌社群經營之探討層面，此層面包含了「部落格行銷特性」、「社群活動參與程度」、「活動實際認知與期待落差」等三個構面，同時納入「個人涉入度」與「購買意願」等構面，來探討這些構面之間的關係。然後針對回應於個案部落格上的各個成員進行問卷調查，再以因素分析進行構面修整等前測，之後正式發放問卷，回收有效問卷為364份，以SPSS套裝統計軟體進行典型相關分析，來探討構面之間的影響關係。 研究結果發現「部落格行銷特性」構面當中的「讀者針對性」為首要關鍵因素，而經由質化訪談資料分析指出，在此種類型部落格經營取向裡，「讀者針對性」為「資訊豐富性」、「互動性」的基礎。而「社群活動參與程度」亦為關鍵因素之一，尤其是活動的發起與舉辦手法，應透過詼諧趣味與簡單易懂的遊戲規則來進行，同時非實質商業性目的的活動佔大部分，此類活動的功能在於提高社群的參與感、認同與信任感；而商業性質的活動則應在部落格內容中佔較小篇幅，以避免社群成員的厭惡，畢竟此種圖文創作類型的部落格，是以非商業性質的圖文免費自由下載使用為基礎來經營的。而藉由上述的「部落格行銷特性」與「社群活動參與程度」來提升社群成員對於部落格的「個人涉入度」，進而提升社群成員對此品牌的產品之購買意願。 最後，社群成員的「活動實際認知與期待落差」沒有對於「個人涉入度」及「購買意願」造成影響。經由觀察個案部落格當中得知，因為目前所舉辦的活動相對來說較單純，並沒有營造出複雜且嚴謹的階級關係或制度，同時版主會以詼諧自嘲手法來降低社群成員對活動的期待，從而減少成員對於活動實際認知與期待之落差。 / There has been a new type of narration based on blog. That is, sharing trivial or thoughts of lives via interesting pictures with words, enriching content on the certain blog through sharing activities on gossips or ideas. The created characters expose through being used in certain instant message tool, which brought creator business. Based on literature review, the study built up an aspect to discuss managing on-line brand community, including blog marketing features, how much the community join activities. And we included personal involvement and purchase intention to discuss the relationships among these aspects. After processing questionnaires by factor analysis for pilot testing, then we retrieved 364 questionnaires for canonical correlation analysis to discuss the relationships among the aspects. In the outcome, it’s found that the relevancy on the blog for members is the most important one of the key success factors. Quantities’ data analysis indicated that the relevancy on the blog for members is the basis of information richness and interactivity. How much members join the activity is the key factor also, the way to announce the activity should be via interesting and easy rules; meanwhile, non-commercial determination activity takes major part. This kind of activity supposedly focuses on enhancing sense of joining, identification, and trust among members. By contrast, commercial determination activity should take minor part in content on the blog for fear of being excluded by given members since this kind of blog has been managed on the basis of non-commercially free downloading created characters. blogger could enhance the involvement by means of blog marketing features and how much members join the activity, then lift purchase intention of members toward the brand products. No effect has been made by gap of the awareness toward activity on personal involvement and purchase intention. Through observing the blog, it indicates that the activities held so far are relatively pure and easy, which means no complex and solid hierarchy has been set up in the activities; furthermore, blogger scales down members’ expectation of activities by using interesting and self-sarcastic approaches.

隨著網路時代的來臨，人際互動與溝通模式產生新的轉變，世界各地的網友可以藉由網路平台，表達自己的想法並且結交志同道合的朋友。喜歡特定品牌的網友們也會自行集結成立品牌社群，社群中的成員會以各種型式的創作與眾人分享其對於該品牌之愛好。有鑑於台灣寬頻網路普及率在世界名列前茅，品牌社群如雨後春筍般相繼成立，網友們也紛紛透過發表與瀏覽使用者創作與品牌社群成員互動，因此本研究目的在於找出影響網友加入品牌社群動機，及影響社群成員創作與消費使用者創作的因素，最後探討參與使用者創作對於品牌認同和社群認同的影響。 本研究以結構方程式來驗證Clary, Snyder, Ridge, Copeland, Stukas, Haugen, and Miene (1998) 功能性動機架構應用於品牌社群使用者創作之動機與態度，Eccles and Wigfield (1995) 的期望─價值理論對於使用者創作認知價值與態度間關係，以及Bagozzi and Dholakia (2005) 的品牌社群成員對於使用者創作態度及其使用者創作參與意圖的關聯，參與意圖對品牌與社群產生認同感之差異。 本研究有以下重要發現： 1. 社群導向加入動機會正面影響社群成員創作與消費使用者創作之態度，品牌導向加入動機則無顯著影響。 2. 品牌社群成員認為在社群中發表或瀏覽使用者創作越有價值，會更願意參與使用者創作的活動。 3. 對於創作使用者創作具有正面態度的社群成員，其參與使用者創作的意願越強，消費使用者創作態度較無顯著影響。 4. 社群成員參與使用者創作意願會強化品牌認同與社群認同，亦即越有意願參與使用者創作的成員對於品牌與社群之認同感越高。 / With the coming of the Internet age, people begin to change the way they communicate. People around the world can share their opinions on the Internet platform. Brand fanatics gather together and establish brand communities, and create different kinds of user-generated content to express their affections on the particular brand. In Taiwan, the assessiblity rate of Internet is occupied the leading position in the world. Moreover, brand community members interact with other members via publishing and consuming user-generated content. Thus, the purpose of the research is to find out the factors that influence brand community participation motivation, creating and consuming user-generated content, and the relation between user-generated content participation intention and brand identification and community identification. The Research is based on the conceptual framework of Functional Motivation proposed by Clary, Snyder, Ridge, Copeland, Stukas, Haugen, and Miene (1998) to investigate the relation between motivation and attitude toward user-generated content. With the Expectation – Value Theory proposed by Eccles and Wigfield (1995) to find out the influence of perceived value on attitude. Finally, the research will follow Bagozzi and Dholakia (2005) conceptual framework to discuss difference between the brand identification and community identification from the user-generated content participation intention. The research induces the following findings: 1. Community Oriented Participation Motivations will positively influence the brand community members’ user-generated contetent creation and consumpation attitude. Brand Oriented Participation Motivation will have no influence on the user-generated contetent creation and consumpation attitude. 2. The brand community members will base on the perceived value of creating and consuming user-generated content to engage user-generated content activity. 3. The attitude toward creating user-generated content will positively influence on the user-generated content participation intention. There is no significant influence from the attitude toward consuming user-generated content. 4. The user-generated content participation intention will reinforce the brand identification and community identification.

Abstract: Purpose: The purpose of this thesis is to learn how brand heritage and retro brands can help HQM strengthen their brand identity. Background: Companies with a long history have a strategic choice to make re-garding the use of their heritage in marketing communications. Such companies also enjoy a history of interesting products, for which some may exist the possibility for a retro relaunch. Husqvarna is such a company, which made it interesting to find out how these two strategic tools can or cannot strengthen the studied company‘s brand identity. Method: Through an inductive and exploratory case study with interviews of the personnel at Husqvarna Motorcycles, Italy, three theoretical areas emerged to be researched, brand identity, brand heritage and retro brands. The latter two required the help of real life examples for better understanding. The analysis had a deductive approach where the studied theory was applied to the companies, and conclu-sions were drawn from the accumulated knowledge to help streng-then the brand identity of Husqvarna Motorcycles. Conclusions: HQM is a brand with heritage in the process of taking a strategic de-cision to use its heritage as a tool to strengthen the brand identity, hence on the way to become a heritage brand in the true meaning of the definition. As the oldest brand on the market, HQM can use its heritage to differentiate itself from the competition, creating uni-queness impossible to copy. A retro product can be a useful vehicle to carry the newly uncovered heritage to surface. With the help of theory and a real life example, a contender within the historical company product portfolio was recognized. Finally, the band identi-ty as stated by HQM was redefined according to the findings.

<p>Bakgrund: Fotografering är på tapeten mer än någonsin. Försäljningen av systemkameror slår nya rekord för varje år och här Canon och Nikon de världsledande kameramärkena. Många av deras respektive kunder anses vara mycket lojala gentemot varumärket och kan inte tänka sig att byta till det konkurrerande kameramärket. Hängivenheten kan dock tyckas märklig då de två fotogiganterna inte skiljer sig nämnvärt från varandra i sina produktutbud.</p><p>Syfte: Syftet med studien är att beskriva eventuella lojalitetsskillnader mellan Canons och Nikons hobbyfotografer i Sverige. Vi vill vidare reda ut varför dessa skillnader eller icke-skillnader finns då kameramärkenas produkter knappt skiljer sig åt.</p><p>Avgränsningar: Studien utförs främst utifrån ett konsumentperspektiv – producenternas perspektiv har således inte behandlats. Vidare är vi enbart intresserade av att kartlägga och analysera lojaliteten bland hobbyfotografer i Sverige som använder Canon eller Nikon.</p><p>Genomförande: Utifrån de tre områdena individ, grupp och märkesprodukt skapade vi en enkät som skickades ut till drygt 850 studenter på distanskursen Digital bildbehandling på Högskolan för lärande och kommunikation i Jönköping. Därmed använde vi oss av en kvantitativ ansats i form av en respondentundersökning. Med undersökningen ämnade vi kartlägga lojaliteten bland Canons och Nikons hobby-fotografer, vilket senare låg till grund för analysen där vi utifrån nämnda teoriområden undersökte varför lojaliteten uppkommit.</p><p>Resultat: Varumärkeslojaliteten bland Canons och Nikons fotografer visade sig vara likformad. Dock kunde tendensen att användare av Nikon generellt är mer extrema i sin lojalitet tydas; deras beteenden och attityder genererar högre såväl lojalitet som hyperlojalitet. Vidare kom vi fram till att de tre delarna individ, grupp och märkesprodukt tillsammans utgör grundstenar i varumärkeslojaliteten; denna process har vi sammanfattat i en modell. Vi menar vidare att nuvarande lojalitetsteorier borde fokusera mer på gruppen.</p> / <p>Background: Photography is more popular than ever. The number of sold single-lens reflex cameras increases every year. Canon and Nikon are the two leading brands when it comes to this type of camera. Many of their buyers are considered as being very loyal to their respective brand, and thus they cannot imagine switching to the competiting brand. The preference for a certain brand does seem somewhat strange as the products that the two giants offer do not differ a lot.</p><p>Aim: The aim of the study is to describe possible differences concerning loyalty among Canon’s and Nikon’s non professional photographers in Sweden. Also, the purpose of the study is to investigate why these differences exist even though the products are so much alike.</p><p>Demarcations: The study has been carried out first and foremost from a consumer perspective. Hence, the producers’ perspective has not been taken into consideration.</p><p>Method: A questionnaire based on the three main variables individual, group and brand was formed and sent to more than 850 students that have taken the distance course Digital Image Editing at the School of Education and Communication in Jönköping.</p><p>Result: Loyalty towards a specific brand turned out to be fairly similar among Canon’s and Nikon’s photographers. Yet the tendency that the loyalty of those who use Nikon is in general more extreme was discernible; their behaviour and their attitudes generate both stronger loyalty as well as stronger hyper loyalty. The study also shows that the three different variables individual, group and brand act jointly as foundation stones in the brand loyalty; this process has been summarized in a model. Furthermore, we suggest that present loyalty theories should focus more on one of the variables, namely the group.</p>

Bakgrund: Fotografering är på tapeten mer än någonsin. Försäljningen av systemkameror slår nya rekord för varje år och här Canon och Nikon de världsledande kameramärkena. Många av deras respektive kunder anses vara mycket lojala gentemot varumärket och kan inte tänka sig att byta till det konkurrerande kameramärket. Hängivenheten kan dock tyckas märklig då de två fotogiganterna inte skiljer sig nämnvärt från varandra i sina produktutbud. Syfte: Syftet med studien är att beskriva eventuella lojalitetsskillnader mellan Canons och Nikons hobbyfotografer i Sverige. Vi vill vidare reda ut varför dessa skillnader eller icke-skillnader finns då kameramärkenas produkter knappt skiljer sig åt. Avgränsningar: Studien utförs främst utifrån ett konsumentperspektiv – producenternas perspektiv har således inte behandlats. Vidare är vi enbart intresserade av att kartlägga och analysera lojaliteten bland hobbyfotografer i Sverige som använder Canon eller Nikon. Genomförande: Utifrån de tre områdena individ, grupp och märkesprodukt skapade vi en enkät som skickades ut till drygt 850 studenter på distanskursen Digital bildbehandling på Högskolan för lärande och kommunikation i Jönköping. Därmed använde vi oss av en kvantitativ ansats i form av en respondentundersökning. Med undersökningen ämnade vi kartlägga lojaliteten bland Canons och Nikons hobby-fotografer, vilket senare låg till grund för analysen där vi utifrån nämnda teoriområden undersökte varför lojaliteten uppkommit. Resultat: Varumärkeslojaliteten bland Canons och Nikons fotografer visade sig vara likformad. Dock kunde tendensen att användare av Nikon generellt är mer extrema i sin lojalitet tydas; deras beteenden och attityder genererar högre såväl lojalitet som hyperlojalitet. Vidare kom vi fram till att de tre delarna individ, grupp och märkesprodukt tillsammans utgör grundstenar i varumärkeslojaliteten; denna process har vi sammanfattat i en modell. Vi menar vidare att nuvarande lojalitetsteorier borde fokusera mer på gruppen. / Background: Photography is more popular than ever. The number of sold single-lens reflex cameras increases every year. Canon and Nikon are the two leading brands when it comes to this type of camera. Many of their buyers are considered as being very loyal to their respective brand, and thus they cannot imagine switching to the competiting brand. The preference for a certain brand does seem somewhat strange as the products that the two giants offer do not differ a lot. Aim: The aim of the study is to describe possible differences concerning loyalty among Canon’s and Nikon’s non professional photographers in Sweden. Also, the purpose of the study is to investigate why these differences exist even though the products are so much alike. Demarcations: The study has been carried out first and foremost from a consumer perspective. Hence, the producers’ perspective has not been taken into consideration. Method: A questionnaire based on the three main variables individual, group and brand was formed and sent to more than 850 students that have taken the distance course Digital Image Editing at the School of Education and Communication in Jönköping. Result: Loyalty towards a specific brand turned out to be fairly similar among Canon’s and Nikon’s photographers. Yet the tendency that the loyalty of those who use Nikon is in general more extreme was discernible; their behaviour and their attitudes generate both stronger loyalty as well as stronger hyper loyalty. The study also shows that the three different variables individual, group and brand act jointly as foundation stones in the brand loyalty; this process has been summarized in a model. Furthermore, we suggest that present loyalty theories should focus more on one of the variables, namely the group.

The advent of social media has witnessed a transformation in how audiences interact with marketers online. While previous research has shown that media consumers generally hold a negative view of advertising, today’s media consumers are engaging with brands more than ever. This study examines what it means to be an active fan of marketers in social media to the modern media consumer through an investigation of how audiences relate to brands in the social media space. Centered around audiences’ uses and gratifications of three successful brand communities within Facebook through qualitative (field observations and individual interviews) and quantitative (surveys) methods, this study intends to gain further knowledge about the role of social media and its impact on forming new cultural trends. The findings suggest that while the uses and gratifications of Facebook brand pages and what becoming a fan of a brand on Facebook signifies to social media users vary, the prevailing motivation for and function of brand community membership is the construction of one’s digital identity in association with the brands of one’s choosing. Furthermore, despite being aware that Facebook brand communities are marketing platforms, fans were largely receptive to and held a positive attitude towards the brands. This critical study of brand fans on Facebook presents the importance of studying social media’s uses and implications in order to better understand new audience cultures within the interactive media landscape.

粉絲專頁是Facebook在2007年推出，提供給Facebook用戶作為公司企業、機關組織或個人品牌經營之用。隨著Facebook成為一個巨大的社交平台，Facebook粉絲專頁也成為一個全方位的品牌社群行銷利器(Nov.2009, Inside Facebook Pages, Sysomos Ins.)。 本研究以品牌聲譽高的象徵性品牌、品牌聲譽低的象徵性品牌、品牌聲譽高的功能性品牌、以及品牌聲譽低的功能性品牌四種類別的品牌粉絲專頁為研究對象，以Oliver(1980)的期望-失驗理論為基礎，並參考Muniz 和O’Guinn(2001)的品牌社群三角模式，將品牌社群成員(粉絲)對品牌社群(品牌粉絲專頁)之期待與加入動機，分為社群成員與品牌間的「品牌互動」、以及社群成員與其他成員間的「社群互動」兩類，探討社群成員對所參加之品牌粉絲專頁的品牌互動及社群互動期待，以及參加後實際知覺績效與期待間的落差，對其社群滿意度及品牌態度造成的影響。本研究有以下重要發現： 1.社群成員並不會因為品牌聲譽高低不同，而對粉絲專頁有不同的期待；但品牌概念形象的不同會影響社群成員對粉絲專頁的期待。 2.社群成員的涉入程度有助增強其粉絲專頁滿意度對其品牌態度的正向影響。 3.四類粉絲專頁的社群成員對於粉絲專頁中品牌互動的平均期待皆高於對社群互動的平均期待。 4.品牌互動方面，社群成員加入品牌粉絲專頁的主要動機與期待集中於資訊強化和產品交易兩個構念。 5.在社群互動方面，四類粉絲專頁的社群成員皆最重視粉絲專頁內的與其他成員間的意見交換。 6.相較於象徵性品牌粉絲專頁的社群成員，功能性品牌粉絲專頁的社群成員較期待能夠透過粉絲專頁的參與，感受到身為品牌愛好者之一的歸屬感。

[pt] A rápida propagação e alta popularidade das mídias sociais digitais criaram um ambiente favorável à instalação de comunidades de marca. Cada vez mais, empresas criam comunidades - as chamadas fanpages no Facebook - como forma de se aproximar dos seus consumidores e alcançar a lealdade dos mesmos. Neste contexto, este estudo elaborou dois novos modelos conceituais para investigar como as comunidades de marca baseadas em mídias sociais afetam a lealdade à marca. A revisão de literatura realizada permitiu que esta relação fosse explorada por meio dos seguintes construtos: benefícios funcionais, psicossociais e hedônicos, comprometimento com a comunidade e boca-a-boca. Os dados da pesquisa foram obtidos através de uma survey on-line que, aplicada a membros da comunidade da Netflix no Facebook, gerou 1.236 respostas válidas. Estes dados, analisados por meio de modelagem de equações estruturais (SEM), confirmaram todas as hipóteses propostas e sugeriram que as comunidades de marca baseadas em mídias sociais influenciam positivamente na lealdade à marca. Os modelos finais da pesquisa indicaram, ainda, que os benefícios hedônicos são os que exercem maior influência sobre o comprometimento com a comunidade e sobre o boca-a-boca. Além disso, indicaram que o boca-a-boca decorrente da comunidade apresenta influência significativa sobre a lealdade à marca. / [en] The digital social media s quick spread and its big popularity has built a favorable environment to the creation of brand communities. Increasingly, companies launch communities - known as fanpages on Facebook - as a way to approach their customers and reach brand loyalty. In face of that, this study sought to develop two new models in order to investigate how social media based brand communities affect brand loyalty. The literature review allowed this relation to be explored through the following constructs: functional benefits, social-psychological benefits, hedonic benefits, community commitment and word-of-mouth. The research data was collected via an on-line survey applied to Netflix s community members on Facebook, which had 1.236 valid responses. Structural equations modeling (SEM) was employed and confirmed all the research hypotheses, suggesting that social media based brand communities affect positively brand loyalty. The findings reveal that hedonic benefits are the major influencers of community commitment and word-of-mouth. Therefore, results show that the word-of-mouth from the community significantly influences brand loyalty.

Bakgrund och problem: Konsumenter värderar individualism vilket leder till hög efterfrågan av unika produkter. Massproducerade produkter anses inte längre vara lika värdefulla vilket har utvecklat drop till en vanligt förekommande affärsstrategi. Modeföretag kan tillämpa drop i syfte att signalera unikhet genom att begränsa dess tillgänglighet. Marknadsföringen inom drop handlar om att framhäva produktens knapphet och på så sätt förstärka dess unika attribut. Modeföretag väljer att använda sig av sociala medier som marknadsföringsplattform för att stärka varumärkets community och skapa en hype kring lanseringen. I samband med att produkter behöver ha en förmåga att särskilja sig samtidigt som de kan tillfredsställa konsumenternas behov av att vara unika, behövs effektiva marknadsföringsstrategier som betonar produkternas knapphet, framkallar efterfrågan och skapar en känsla av gemenskap för konsumenten. Syfte: Studiens syfte är att undersöka och kartlägga vad affärsstrategin drop innebär och hur det utvalda modeföretaget anpassar strategin i sin verksamhet, samt undersöka i vilken utsträckning knapphet, sociala medier som marknadsföringsplattform och unikhet kan utnyttjas i samband med drop. Avsikten med studien är att öka förståelsen för drop som strategi samt bidra med att berika forskningsområdet genom nya effektiva analyser och slutsatser kring vilka effekter limiterade produkter inom drop har på efterfrågan. Metod: Studien bygger på en kvalitativ forskningsmetod där tre semistrukturerade intervjuer samt en observation har genomförts. Datainsamlingen har utgått ifrån fyra teman och frågeställningar som har förankring till studiens teoretiska referensramen. Resultat och slutsats: Resultatet i denna studie indikerar på att drop generellt ökar produktens exklusivitet och efterfrågan genom att skapa en illusion av knapphet. Vidare visar resultatet på att företag med hjälp av knapphet kan upprätthålla konsumenters uppmärksamhet och därmed öka lönsamheten. Studien indikerar på att det är väsentligt att begränsa antalet drop samt att det är viktigt att ständigt uppdatera produkterna så de upprätthåller sina unika attribut. Marknadsföring via sociala medieplattformar har en förmåga att höja värdet av varumärket och skapa en hype bland konsumenterna innan ett drop. Sociala medier är dessutom lönsamt att tillämpa då det inte kräver stora investeringar samtidigt som det möjliggör att nå ut till en bredare räckvidd konsumenter. / Background: Consumer value individualism which leads to a higher demand for unique products. Mass produced products are no longer considered as valuable which has developed drop into a common occurring business strategy. Fashion companies can apply drop in order to indicate uniqueness by limiting it’s availability. Marketing within drop is about emphasising the products scarcity and thus enhancing its unique attribute. Fashion companies choose to use social media as a marketing platform in order to strengthen the brand community and create a hype around the launch. As well as products need to be able to differentiate and at the same time satisfy the consumers need for uniqueness, it requires effective marketing strategies that emphasizes the products scarcity, provokes demand and creates a feeling of a community for the consumer. Aim: The aim of this study is to examine and map what the business strategy drop means and how the chosen fashion company adopts the strategy into their business, also examine to what extent scarcity, social media as a marketing platform and uniqueness can be utilized within drop. The intention of this study is to increase the understanding about drop as a business strategy as well as contribute to the research area through new effective analyses and conclusions about the effects limited products within drop have on the demand. Methodology: This study is based on a qualitative research method where three semi-structured interviews and one observation have been done. The data collection derives from four themes and the questions which are anchored from the theoretical framework. Findings and conclusion: The result of this study indicated that drop generally enhances the products exclusivity and demand by creating an illusion of scarcity. Furthermore the results show that companies can by scarcity gain the ability to maintain consumers attention and thereby increase the profitability. The study indicates that it is significant to limit the amount of drops as well as it is important to constantly develop the products in order to maintain their unique attributes. Marketing through social media platforms have the ability to increase the value of the brand and create a hype among the consumers before a drop. Social media is also profitable to apply because it doesn't need large investments even though it is possible to reach a wider range of consumers.