Purpose of this diploma thesis is Starbucks marketing strategy analysis on the Czech market. Theoretical part focuses primarily on company characteristics with regard to its historical development, key values, brand identity and positioning. This also covers company's global strategy, ways of international expansion and requirements for perspective business partner. Practical part analyses Czech market, its macro-environment and competition in the field. In addition present thesis includes SWOT analysis, practical examples of marketing strategy adaptation as well as marketing mix.

This thesis focuses on building strong brands through brand image and brand identity. Therefore, an analysis of various factors that influence both brand image and brand identity was carried out. The most important of these factors are brand value and related brand value models, corporate social responsibility, and new trends in brand management as for example digital marketing, viral marketing, event marketing and sponsorship. The aim of the performed research is to identify the image of two most valuable sports brands, Nike and Adidas. Based on the results the image of both brands is compared and furthermore, a comparison of the Nike's brand image with its identity is performed.

I have focused on the problematic of L'Oréal Professionnel brand image, which is the brand of professional haircare cosmetics in B2B segment. B2B segment is the key source of income of this brand. In theoretical part I have explained terms like brand, brand image and brand identity, marketing mix, marketing strategy, consumer behaviour, brand knowledge etc. In practical part, I have focused on the development of L'Oréal Professionnel brand as well as the development of its marketing strategy and its present image. Moreover, I have researched what is the real L'Oréal Professionnel image like and whether it is the same as the brand identity. According to the fact, that in some parts there is a clash between these two, I have been recommending steps, which will help to improve the L'Oréal Professionnel image. I have been suggesting these steps also according to the present image of two main direct competitors of L'Oréal Professionnel, which are Wella and Schwarzkopf, which I have included into my research.

Emojis har blivit så vanligt och förankrat i vardagskommunikationen att under år 2015 utsåg Oxford Dictionary emojin “Face with Tears of Joy” till årets ord. Emojis är ett relativt nytt kommunikationsmedel som växt i takt med ett mer digitalt och uppkopplat samhälle där en stor del av kommunikationen sker via sociala medier. Dessa digitala kommunikationskanaler tillgängliggör inte enbart möjligheten för människor att kommunicera med varandra utan skapar också ett nytt sätt för företag att nå ut till sina målgrupper. Tidigare forskning (Giannoulis & Wilde, 2019) har undersökt hur emojis kan fullständiggöra den privata kommunikationen mellan människor. Mot bakgrund av detta kommer denna studie undersöka och skapa en förståelse för hur emojis används i kommunikationen mellan varumärken och människor på Instagram, som är den näst största plattformen i skrivande stund. Fokus för studien är att undersöka hur emojis används i kommunikationen hos tre separata dryckesvarumärken som Lohilo, Loka samt Löfberg - men också om det kan kopplas till deras varumärkesidentitet och innehållet som kommuniceras på deras konton på Instagram. För att få en grundläggande förståelse för emojis som kommunikativt verktyg och dess inverkan på digital kommunikation kopplas teorier in om semiotiken av emojis. Vidare för att knyta an till varumärkesidentitet appliceras varumärkesteorier. Slutligen används teorier för att förstå innebörden av den digitala kommunikationens roll i interaktionen mellan människor och varumärken. Genom en kvantitativ innehållsanalys kommer data samlas in från totalt 330 analysenheter för att undersökas, redovisas och slutligen analyseras. Analysenheterna för studien är Instagraminlägg från varumärkenas egna konton mellan år 2018 och 2019. Det slutgiltiga resultatet visade att emojis är en stor del av företagens kommunikation och att vardera företag använde sig främst av olika kategorier av emojis. Resultatet talar även för att den enskilda varumärkesidentiteten kan ha en inverkan på vilka emojis som används samt att emojis förekommer till stor grad i de inläggen som vill skapa engagemang från mottagarna. Emojis kan slutligen ses som ett verktyg för företag att kunna skapa en mänsklig ton i en digital kommunikation. / The use of emoji has become a common part in our everyday communication. Oxford Dictionary selected the emoji "Face with Tears of Joy" to represent the word of the year 2015. Emoji is a relatively new tool of communication that has grown in a more digital society, where a massive part of our communication takes place through social media. Digital communication channels make people able to communicate with each other online, but also make it possible for companies to reach out and to communicate with their target groups. Previous research (Giannoulis & Wilde, 2019) has investigated how emojis can complete the private communication between people. The aim of this study is to investigate and create a wider understanding of how emojis are used in brand-to-person communication on Instagram, which is the second largest social media platform at the time of writing. The focus of the study is to investigate how emojis are used in the digital communication within three separate beverage brands such as Lohilo, Loka and Löfbergs - but also determine whether the emojis can be linked to their brand identity and what is communicated on their channels. Bibliographies, previous research and theories as Semiotics of Emojis will be used in order to gain a basic understanding of emojis as a communicative tool and its impact on digital communication. Secondly, with a clarification of the term brand and to be able to explore brand identity, we will apply brand theories. Finally, theories are used to understand the role of digital communication in the interaction and communication between people and brands. Data from a total of 330 analytical units are collected to be investigated, reported and finally analyzed through a quantitative content analysis. The analysis units for the study are Instagram posts from the brands own accounts between the years of 2018 and 2019. The final result from the study showed that emojis are a major part of corporate communication and that each company used mainly different categories of emojis. The results also indicated that the individual brand identity may have a certain impact of which emojis are used and that emojis are used to a large extent by the brands when the aim is to create engagement from the receivers of their message. Finally, emojis can be seen as a tool for companies to be able to create a human tone or presence in digital communication.

The trend to take a stand in campaigns has been identified as an upcoming phenomenon and the term brand activism has been discovered in the context. One of the challenges that brands are facing is to keep the core identity and at the same time communicate responsible positions that consumers demand without getting inauthentic. Since little or no research has been done from the brand's perspective the study has found a research gap that could be filled by examining how their brand identity and political or social messages affect their campaigns. The purpose of the study is to look at three brands and their campaigns in relation to their brand identity and their role within the campaigns. Furthermore, the study investigates if there are any connections between brands taking a stand and brand activism. To achieve the aim of this research, a qualitative method has been conducted based on semi-structured interviews with three types of brands and an expert in communication. The results showed that brand activism in some cases has been used as a tool for brands to challenge structures and cause a dialogue, but the result also identified how brands manage to stay authentic while communicating societal issues.

The diploma thesis focuses on brand development of a chosen company in Olomouc, a sweet and coffee shop called Zmrzlinárium Café Centro, that specializes in fabrication and sale of ice cream. On theoretical bases this thesis analyses outside and inside environment of the coffee shop and evaluates its current situation. Analysing competitors, customers, suppliers and suplements, there is defined the brand positioning on the market of coffee shops and sweet shops in Olomouc and surrounding area. Analysing brand identity there are detected competitive and risk areas in the field of further development of the brand, which are then incorporated into proposals of solving the brand concept in order to support its competitiveness in future.

The diploma thesis deals with strategic brand management. Analyzes the brand of both internal and external pesrpectives and presents a comprehensive analysis of the company’s brand. Factors influencing the customer loyalty and their importance in terms of the actual client perception, that serve as starting points for the proposal part, are identified. Main intention of these part is to create proposals for the development of a brand in accordance with the strengthening of a customer loyalty and with the recommended procedure of action for the future.

Purpose – The purpose of this study is to investigate how IT companies can apply Industry branding in their marketing strategy, with the aim to market the IT industry to influence young women to choose an IT education at a college or university. Method – The study has an explorative purpose to provide new insights on the topic of Industry branding. A deductive research approach has been applied. A literature study was first conducted to create a picture of current research. Secondly, a theoretical framework, which laid the foundation for the data collection that was used in a multiple case study in the IT industry. The study was compiled through semi-structured interviews with IT companies and young women in high school. The empirical data was then analyzed by a thematic analysis. Result – The conclusion from this study is that young women in high school do not have the same picture of the IT industry as IT companies has. The high school girls see an industry that is boring, sedentary and lacks human interactions. In contrast, IT companies describe their industry as exciting and unlimited. Thus, there is a gap between Brand identity and Brand image. Theoretical implication – The results indicated that the existing theories regarding Employer branding, Brand identity, Brand image and Employer attractiveness could be applied to the more aggregate industry level, Industry branding. Furthermore, the study has contributed with knowledge to reduce the gap between Brand identity and Brand image, for the study ́s target group; IT companies and young women in high school. Practical implication – The study's practical implication has identified the greatest development potential of all IT companies, which is to start working with Industry branding towards young women in high school. To achieve this, a collaboration across companies' own boundaries and marketing via social media is recommended to reach this study ́s target group. / Syftet – Denna studie har som syfte att undersöka hur IT-företag kan arbeta med Industry branding, med målet att marknadsföra IT-branschen för att påverka unga kvinnor att välja en IT-utbildning på en högskola eller universitet. Metod – Studien har ett explorativt syfte att ge nya insikter i ämnet Industry branding och en deduktiv forskningsansats applicerades. En litteraturstudie genomfördes först, för att skapa ett teoretiskt ramverk. Ramverket la grunden för datainsamlingen som genomfördes av en multipel fallstudie inom IT-branschen. Studiens empiri samlades in genom semistrukturerade intervjuer. Nio IT-företag och tio unga kvinnor på gymnasiet intervjuades. Empirin analyserades sedan genom en tematisk analys. Resultat – Resultatet som studien har kommit fram till är att unga kvinnor på gymnasiet inte har samma bild av IT-branschen som IT-företagen har. Gymnasietjejerna ser en bransch som är tråkig och som saknar mänskliga interaktioner. I kontrast, beskriver IT-företagen sin bransch som spännande och obegränsad, vilket tyder på ett gap mellan Brand identity och Brand image. Teoretiskt bidrag – Studiens teoretiska bidrag är hur befintliga teorier kring Employer branding, Brand identity, Brand image samt Employer attractiveness skulle kunna tillämpas på den mer aggregerade branschnivån genom Industry branding. Detta för att minska gapet mellan Brand identity och Brand image, från två perspektiv; IT-företag och unga kvinnor på gymnasiet. Praktiskt bidrag – Studiens praktiska bidrag har identifierat den största utvecklingspotentialen som samtliga IT-företag har; att börja arbeta med Industry branding mot unga kvinnor på gymnasiet. För att genomföra detta rekommenderas ett samarbete över företagens egna gränser och marknadsföring via sociala medier för att nå fram till unga kvinnor på gymnasiet.

Syfte: Syftet med denna studie är att kartlägga möjligheter att sticka ut inom racketsportbranschen Teoretiskt perspektiv: Den teoretiska referensramen är uppbyggd av differentiering, Brand Equity och varumärkesidentitet Metod: Kvalitativ tvärsnittsdesign som utgår från en deduktiv ansats Empiri: Empirin är insamlad genom semistrukturerade intervjuer med en respondent från utvalda padelcenter Slutsats: Slutsatser som studien kommit fram till är att företag inom racketsportbranschen kan använda sig av speciella event där de erbjuder padel specifikt för kvinnor, erbjuda ett område som ger utrymmer för konversationer och umgänge, erbjuda gratis lånerack, erbjuda padelbanor både utomhus och inomhus, erbjuda klimatsmarta lösningar för anläggningen och konsumenter, anlägga en padelbana vid en visuellt tilltalande plats samt använda en känd person för att öka kännedomen kring varumärket / Purpose: The aim of the study is to identify opportunities to stand out in the racket sports industry Theoretical perspective: The theoretical frame of reference is based on differentiation, Brand Equity and Brand Identity Method: Qualitative Cross-sectional design based on a deductive approach Result: The data is collected through semi-structured interviews with one respondent from selected padelcenters Conclusion: The conclusions of the study are that companies in the racket sports industry can use special events that offer padel specifically for women, offer an area that provides space for conversations and socializing, offer free loan racks, offer paddle courts both outdoors and indoors, offer climate-smart solutions for the facility and consumers, build a padel court at a visually appealing place and use a famous person to increase awareness of the brand.

Purpose – The purpose of this research is to investigate how branding is applied in an industry entering intoco-branding. It analysing the importance for building and strengthening a brand for effective brandpositioning in the market space. Design/Methodology/Approach – Our qualitative research is developed according to the approach whichseeks to understand the aspects of brandings. This research will be conducted as an abductive approach;the validity of present knowledge will be demonstrated. Qualitative approach is applied for identifying theaspects in a successful launching of a brand. Findings – This research demonstrates that branding has been involving in launching of brands. The casestudy indicates that brand portfolio, brand identity and brand positioning are essential in extending brands. Practical Implications – It serves as supplementary and reference information for brand management inmarketing plan for global markets, especially in corporate. Originality/Value – The originality of this paper lies in its knowledge area of branding, which uses brandportfolio, brand identity and brand positioning literatures and journals to examine the role of branding inpractical case.