A basic assumption in the thesis is that the expansion of production and consumption in the Swedish society during the first half of the 20th century involved market as well as consumer activities of a new kind. The thesis explores the development and practice of marketing towards consumers as a main activity of actors in the market, how it was formulated in textbooks an trade journals and followed up in the activity of two Swedish companies (Barnängen and MEA, Militärekiperingsaktiebolaget). The focus is on the period 1920-1965. In the first part the main lines of the dissertation is drawn. The second part focus on texts on marketing and the main characteristics of the period is discussed. It covers the topics of marketing, distribution, advertising and selling on a general level. In two more detailed chapters, the topics of market analysis and the marketing problems and praxis in retailing is dealt with. The third part focus on the practice in the two companies. Market research from the company of Barnängen is examined with the focus on products, groups of consumers, which technique was used, how and if recommendations were followed up in product politics or advertising. The results showed a shift in the use of techniques and product politics towards more sophisticated instruments and a closer relation to a wider market. Retailers use of marketing practice is examined in the company of MEA (Militär Ekiperings Aktiebolaget). The result showed a shift in both use of advertising and advertised products over the period 1930-1960. It was also detected a shit in the relation to the market that went from customer relation to a more anonymous consumer market. The fourth part ties the normative and practical levels together. The consequences for the consumers are also taken in for discussion. It showed that in the overall perspective a change towards a wider consumer market took place.

The main purpose of this thesis is to describe in detail the processes of selected parts of the construction technology project for the construction of the department store Galéria Lučenec, based on the project documentation provided by the principal engineer. It is a large-scale new building with a cast-in-place reinforced concrete load-bearing structure with steel elements located in the center of Lučenec. The diploma thesis consists of the main parts such as the technical report of the construction technology project, a detailed coordination situation of the construction site, and a detailed time and financial plan of individual buildings. Within the main building, a study of the main technological stages of construction, elaboration of the project site equipment together with the associated design documentation and the technical report, design of the main construction machines and mechanisms, time schedule of the main building processes, and an item budget are described. Within the technological regulation and the control plan, the diploma thesis is focused on the cast-in-place structures of the superstructure. In the final part of the project, there are chapters devoted to topics such as occupational health and safety on the construction site, evaluation of LEED 2009 certification, the procedure for securing the construction pit, and the assessment of the main vertical lifting mechanisms.

第一章緒論：包括研究動機與目的、研究方法、研究範圍與假設、本文結構。 第二章行銷資訊系統內容：包括內部會計系統、行銷研究系統、行銷管理系統、行銷 情報系統。 第三章結構化方法：包括結構化系統分析、結構化系統設計。 第四章個案公司介紹：包括個案公司基本資料、現行系統問題。 第五章個案公司行銷資訊系統結構化分析。 今日行銷導向之趨勢，市場情況愈形複雜，迫使管理者依賴持續不斷的消息來源以作 決策，這些消息包括（一）一般環境（政治、經濟、文化科技）。 （二）市場環境（供應商、消費者）。 （三）競爭環境。 （四）內部資訊。 如何將這些資訊整合，以成為對企業有用的資訊來幫助決策者提高決策品質以達成企 業目標為主要內容，並以百貨公司為例加以實證。

This thesis focuses on the emergence of the teenaged consumer as a market segment in Canada during the 1930s, 1940s, and 1950s. It challenges the notion that teenagers were of little interest to retailers until economics and demographics shaped the more numerous and prosperous post-war teenagers of the Baby Boom generation. Using evidence from corporate records and analysis of mail order catalogues, the study examines how department store retailer, the T. Eaton Company, Limited, began to cultivate a distinct and lucrative teenaged consumer in the 1930s, and thereby began shaping the teenaged consumer. The thesis contextualizes the case study of Eaton’s by exploring the varied expectations that adults had of young people at the time, using census records and magazines (Chatelaine, Canadian Home Journal and Mayfair) to explore concerns about young people’s transition to adulthood. It then focuses on how Eaton’s made a concerted and sustained effort to attract teenager customers to its catalogue and stores. Analysis of its semi-annual catalogue highlights the emergence of specialized clothing size ranges and styles, revealing that Eaton’s increasingly viewed the teenaged years as an important in-between life stage. Eaton’s also instituted teenage advisory councils to both glean market trends and provide a venue for what it considered education for novice consumers. Eaton’s presented consumption as a way to prepare young people for adult roles, legitimizing teenaged participation in the consumer marketplace and contributing to wider debates about when and how teenaged Canadians should reach maturity.

This thesis focuses on the emergence of the teenaged consumer as a market segment in Canada during the 1930s, 1940s, and 1950s. It challenges the notion that teenagers were of little interest to retailers until economics and demographics shaped the more numerous and prosperous post-war teenagers of the Baby Boom generation. Using evidence from corporate records and analysis of mail order catalogues, the study examines how department store retailer, the T. Eaton Company, Limited, began to cultivate a distinct and lucrative teenaged consumer in the 1930s, and thereby began shaping the teenaged consumer. The thesis contextualizes the case study of Eaton’s by exploring the varied expectations that adults had of young people at the time, using census records and magazines (Chatelaine, Canadian Home Journal and Mayfair) to explore concerns about young people’s transition to adulthood. It then focuses on how Eaton’s made a concerted and sustained effort to attract teenager customers to its catalogue and stores. Analysis of its semi-annual catalogue highlights the emergence of specialized clothing size ranges and styles, revealing that Eaton’s increasingly viewed the teenaged years as an important in-between life stage. Eaton’s also instituted teenage advisory councils to both glean market trends and provide a venue for what it considered education for novice consumers. Eaton’s presented consumption as a way to prepare young people for adult roles, legitimizing teenaged participation in the consumer marketplace and contributing to wider debates about when and how teenaged Canadians should reach maturity.

Miwa Yanagi’s Elevator Girls series, a collection of glossy photographs featuring groups of similarly clad women lingering in expansive, empty arcades, made its international debut in 1996. While the pieces garnered positive reactions, Yanagi found that most Western viewers read her work as predominantly “Oriental”—confirming stereotypes of a highly polished techno-topic Japan that was still negotiating gender equality. In this thesis, I explore alternative ways of reading Yanagi’s Elevator Girls series, which, I argue, call attention to myopic views of commercialism and identity in order to provide an alternative reading of these women as agents of transgression and ideological transcendence. Whereas many viewed Yanagi’s works as a comment on capitalist machinations, where consumerism has produced soulless, vapid feminine identities, I focus on the ways in which these women exercise agency without relying on notions of an individualized, unique ego.

This thesis focuses on the emergence of the teenaged consumer as a market segment in Canada during the 1930s, 1940s, and 1950s. It challenges the notion that teenagers were of little interest to retailers until economics and demographics shaped the more numerous and prosperous post-war teenagers of the Baby Boom generation. Using evidence from corporate records and analysis of mail order catalogues, the study examines how department store retailer, the T. Eaton Company, Limited, began to cultivate a distinct and lucrative teenaged consumer in the 1930s, and thereby began shaping the teenaged consumer. The thesis contextualizes the case study of Eaton’s by exploring the varied expectations that adults had of young people at the time, using census records and magazines (Chatelaine, Canadian Home Journal and Mayfair) to explore concerns about young people’s transition to adulthood. It then focuses on how Eaton’s made a concerted and sustained effort to attract teenager customers to its catalogue and stores. Analysis of its semi-annual catalogue highlights the emergence of specialized clothing size ranges and styles, revealing that Eaton’s increasingly viewed the teenaged years as an important in-between life stage. Eaton’s also instituted teenage advisory councils to both glean market trends and provide a venue for what it considered education for novice consumers. Eaton’s presented consumption as a way to prepare young people for adult roles, legitimizing teenaged participation in the consumer marketplace and contributing to wider debates about when and how teenaged Canadians should reach maturity.

El presente trabajo de investigación se realizó con el objetivo de confirmar si existe una relación entre las características del eWOM, imagen de marca y la intención de compra de los millennials en las principales tiendas por departamento online. La metodología incluyó una investigación de tipo cualitativa y cuantitativa, con un muestreo no probabilístico por conveniencia. En primera instancia, se realizó un focus group como herramienta de investigación cualitativa, para conocer el comportamiento de los millennials en el e-commerce y el boca – oído electrónico. Luego, como instrumento de investigación cuantitativa, se aplicaron 339 encuestas para analizar la relación entre las variables de estudio. En el primer capítulo, se presentará el marco teórico, donde definimos las principales variables de estudio: el eWOM, la intención de compra y la imagen de marca. Así mismo, se analizarán los papers consultados para la elaboración del estudio y sus principales hallazgos de investigación. En el segundo capítulo, presentaremos las hipótesis, objetivos y determinaremos la problemática del estudio. Mientras que en el tercer capítulo hablaremos de la metodología, detallando el tipo de investigación, la operalización de las variables de estudio, el proceso de muestreo y los instrumentos metodológicos para el recojo de investigación. En el cuarto y quinto capítulo se analizarán los resultados de la investigación, junto a los análisis estadísticos, como el coeficiente de correlación de Spearman, y se realizará una comparativa entre los resultados y la teoría dentro de los papers de referencia. Por último, se brindarán las conclusiones y recomendaciones de la investigación. / The objective of the present study was to discover the impact of eWOM on the purchase intention of the millennial consumer towards the main online department stores. The methodology included a qualitative and quantitative research, with a convenience non-probability sample. In first place, we perform a focus group, as a qualitative research tool, to learn about the behavior of young millennials in the peruvian e-commerce, and their relationship with eWOM. After that, we used an online survey as a quantitative research instrument, that was applied to 339 users with the objective to verify the relationship between eWOM, brand image and purchase intention. In the first chapter, we’ll study the theoretical framework, where the variables of eWOM, purchase intention and brand image are defined; and the research findings of papers consulted for the investigation. In the second chapter, we’ll present the hypotheses, objectives and the study problems. While, in the third chapter, we’ll talk about the methodology used, the operationalization of the main variables, the sampling process and the methodological instruments for research. In the fourth and fifth chapter, the results of the investigation will be analyzed using statistical systems such as the Spearman Correlation Coefficient. Also, we´ll see a comparison of the results with the theory and the conclusions and final recommendations of the investigation. / Tesis

Les Grands Magasins du Louvre naissent en 1855 à l’ombre du Grand Hôtel du Louvre, dans un quartier en expansion suite aux travaux de Haussmann, deux ans seulement après la création du Bon Marché. Leur création est fortement liée au projet et au réseau des frères Pereire qui souhaitent développer le commerce et le tourisme de luxe à Paris. Les Grands Magasins du Louvre s’imposent rapidement comme l’un des principaux grands magasins, voire même le plus important par le chiffre d’affaires dans les années 1870-1880, ainsi que par l’espace occupé. En effet, d’abord enclavé par l’hôtel, le magasin conduit par ses deux gérants, Chauchard et Hériot, va engloutir toutes les boutiques environnantes, et s’emparer de l’hôtel en 1875. Ils adoptent ainsi le slogan les « plus vastes magasins du monde ». Ce premier pied dans l’hôtellerie va inciter ses dirigeants à poursuivre leur expansion dans ce domaine en exploitant trois hôtels supplémentaires, le Terminus Saint-Lazare, l’hôtel d’Orsay et le Crillon. Les Grands Magasins du Louvre sera donc le seul grand magasin à avoir investi dans un autre secteur que le commerce pour diversifier ses activités. A la fin du XIXème siècle, le magasin semble connaître son apogée étendant son influence sur le territoire national comme à l’étranger et s’approvisionnant en marchandises du monde entier. Mais la Première Guerre mondiale et surtout la crise économique des années 1930 lui porte un coup dur dont il ne se relèvera pas. En 1939 il dépose une première fois le bilan, avant que cette fermeture soit interrompue par la guerre. Il continuera à survivre après le Second conflit mondial, avant de disparaître définitivement en 1974. / The Grands Magasins du Louvre was born in 1855 in the shadow of the Grand Hôtel du Louvre, in an expanding area following the works of Haussmann, only two years after the creation of the Bon Marché. Their creation is strongly linked to the project and the network of the Pereire brothers who wish to develop trade and luxury tourism in Paris. Louvre shops are quickly becoming one of the leading department stores, and even the most important by turnover in the 1870s and 1880s, as well as occupied space. Indeed, at first locked by the hotel, the store led by its two managers Chauchard and Hériot will engulf all the surrounding shops, as well as the hotel in 1879. They adopt the slogan of "the largest stores in the world". This first foot in the hotel industry will encourage its leaders to continue their expansion in this area by operating three additional hotels, the Terminus Saint-Lazare, the hotel d'Orsay and Crillon. The Grands Magasins du Louvre will therefore be the only department store to have invested in a sector other than commerce to diversify its activities. At the end of the nineteenth century, the store seems to know its heyday extending its influence on the national territory and abroad and sourcing goods from around the world. But the First World War and especially the economic crisis of the 1930s brought him a hard blow which he will not recover. In 1939 it first filed the balance sheet, before the closure was interrupted by the war. It will continue to survive after the Second World War, before finally disappearing in 1974.

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