Purpose - This thesis aims to explore how employee coaching leads to employee well-being and what features a digital platform for coaching should integrate to ensure employee well-being. This will be done by answering the following research questions; (1) How does employee coaching contribute to employee well-being? and (2) What features should be integrated in a digital platform for employee coaching to foster employee well-being? Method - The study is a single case study where a Swedish consultancy firm that utilises managerial coaching was investigated. An abductive research approach was chosen, and 19 interviews were conducted with employees at the case company and thematic analysis was used to analyse the data. Findings - The findings of the research include how the six explored components for employee well-being were influenced by employee coaching, which feature categories are crucial for the creation of a platform for coaching and what risks the features can help mitigate. Lastly a summary figure that illustrates the interrelations between digital features, risks the employee well-being components is presented. Theoretical contribution - This study adds to existing literature in three ways. First, it contributes to a more nuanced understanding of coaching and its connection to employee well-being. Second, it contributes to a deeper understanding of the correlation between specific features and its outcome on employee well-being. Third, risks associated with the digital platform for employee coaching fostering well-being are presented and how features can be utilised to mitigate or decrease those risks. Practical contribution - The study provides a foundation for the creation of a digital platform as an aid for the coaching process. Practical contributions include guidelines for managers on how to introduce such a tool in an organisation, the importance of individual adaptation and how to handle data sharing. Limitations of the study - The study's main limitation is that it is a single case study, this implies that the research is limited to the case company's individual thoughts and experiences, which in this case is limited to one year of coaching experience. / Syfte - Syftet med studien är att undersöka hur coachning av anställda kan bidra till anställdas välmående samt vilka features en digital plattform kan integrera för att säkerställa anställdas välmående. Detta genom att besvara följande forskningsfrågor; (1) Hur bidrar coachning av anställda till välmående? och (2) Vilka features bör en digital plattform för coachning av anställda ha för att främja välmående? Metod - Studien är en enskild fallstudie av ett svenskt konsultbolag som nyttjar managerial coaching. En abduktiv forskningsansats utsågs lämpad, studien bestod av 19 intervjuer med anställda på företaget och en tematisk analys nyttjades sedan för att analysera datan. Resultat - Resultatet inkluderar hur de sex komponenterna av anställdas välmående blir påverkade av coachning, vilka featurekategorier som är kritiska för skapandet av en digital plattform för coachning och risker features kan mildra. Teoretiskt bidrag - Studien bidrar till existerande litteratur på tre sätt. Först, bidrar det till en mer nyanserad förståelse av coachning och dess påverkan på anställdas välmående. Sedan bidrar det till en djupare förståelse för korrelationen mellan specifika features kategorier och dess påverkan på anställdas välmående. Slutligen, presenteras risker kopplade till en digital coaching plattform för anställdas välmående samt hur olika features kan nyttjas för att mildra dessa risker.  Praktiskt bidrag - Studien bidrar till en grund chefer kan nyttja inför skapandet av en digital coaching plattform för anställdas välmående. Det praktiska bidraget inkluderar riktlinjer för hur chefer ska introducera och integrera en sådan digital plattform i organisationen, vikten av individanpassning och hur data ska hanteras och delas. Studiens begränsningar - Den huvudsakliga begränsningen är att studien är en enskild fallstudie vilket begränsar den till fallföretagets specifika upplevelser och tankar, vilket är begränsat till ett års erfarenhet av coaching av anställda.

Тема платформ вовлечения граждан в решения вопросов городского развития является не глубоко изученной на территории РФ. Целью магистерской диссертации является разработка цифровой платформы для решения вопросов городского развития. Для этого были определены следующие задачи: анализ схожих по функционалу систем на территории РФ; разработка архитектуры и бизнес-процессов будущей системы; разработка системы. Объектом разработки выпускной квалификационной работы является цифровая платформа вовлечения граждан в решения вопросов городского развития – «Активный Екатеринбург». Предметом исследования являются основные принципы разработки информационных систем с сервис-ориентированной архитектурой. Научная новизна исследования обусловлена его объектом и предметом и заключается в том, что впервые: проведено изучение концепции «Умный город» в разрезе западных и отечественных проектов, что дало понимание проблемы разработки подобных проектов в России; проработаны основные положения построения архитектуры информационной системы взаимодействия горожан с местной властью; разработана уникальная информационная система, покрывающая решения проблем городского хозяйства граждан Екатеринбурга. Практическая значимость заключается в повышении эффективности решения проблем городского хозяйства. Результатом выполненной работы является информационная система, которая принимает заявления от граждан и в дальнейшем обрабатывает их. / The topic of a platform for involving citizens in solving urban development issues is not deeply studied in the territory of the Russian Federation. The aim of the master's thesis is to develop a digital platform to address urban development issues. For this, the following tasks were solved: analysis of systems similar in functionality on the territory of the Russian Federation; development of architecture and business processes of the future system; system development. The object of development of qualification work is a digital platform for involving citizens in solving urban development issues - "Active Yekaterinburg". The subject of the research is the basic principles of developing information systems with a service-oriented architecture. The scientific novelty of the research is due to its object and subject and lies in the fact that for the first time: a study of the “Smart City” concept was carried out in the context of Western and domestic projects, which gave an understanding of the problem of project development in Russia; the basic principles of building a system of information systems of citizens with local authorities have been worked out; a unique information system that covers the solutions to the problems of the urban economy of the citizens of Yekaterinburg. The practical significance lies in increasing the efficiency of solving the problems of urban economy. The result of the work performed is an information system that accepts applications from citizens and processes them.

Digital ecosystems are one of the most important strategic issues in the current digital economy. Digital ecosystems are dynamic and generative. They evolve as new firms join and as heterogeneous systems are integrated into other systems. These features digital ecosystems determine economic and technological success in the competition among digital platform systems. However, how these ecosystems evolve over time is not yet clearly known. I describe three empirical essays in order to understand the underlying mechanism of the evolution of a digital ecosystem: 1) the underlying architecture of a digital ecosystem, 2) the evolutionary pattern of a digital ecosystem, 3) and the co-evolution of a digital ecosystem. To explore these topics, I focus on the underlying generative structure of the ecosystem and its evolutionary pattern of WordPress, which is the world largest blog platform system. I collected a comprehensive set of information about the WordPress ecosystem including over 23,000 plug-ins from January 2004 to December 2014. To analyze the data, I apply a network approach to capture the generative nature of digital technology that assumes a fractal-like structure in which digital components such as Application Programming Interfaces (API) cluster into groups that generate other groups over time. As such, I can effectively capture the hierarchical structure of a network by exploring the topological structure of sub-networks that represent the fractal-like evolutionary dynamic system mechanism. The network approach, together with the conventional statistical approach, allows me to understand the unique nature of a digital ecosystem that is different from the boundary of a decomposable system, as the generative nature of system-agnostic digital components builds on a developmental combinable system. I also discuss underlying theory, methodology, data, result, and implications and conclude by highlighting the contributions of this study and the direction of future research to further explore the evolution of digital ecosystems. / Business Administration/Management Information Systems

In this thesis, I want to analyze the Amazon Prime series “Antonia” to shed the light on the representation of the embodied subjectivity of a woman affected by endometriosis in Italy. Through a semiotic film analysis, I will explore the representation of endometriosis and the experience of a person affected by endometriosis.

Digital platform organizations challenges the organizational landscape by utilizing technology enabling cost efficient transactions. Uber is a commonly known example of such an organization, where tensions have arisen in various local contexts due to that the organization draw their boundary tightly around the platform to the benefit of organizational efficiency. Uber has as a consequence, been highly questioned in its liability of their primary operations: Is it a technology platform, or a transportation firm?   This thesis sets out to answer:  How is the organizational boundary of Uber challenged in various local contexts? The purpose is to provide an explanation towards how the organizational boundary of a digital platform organization could be understood in relation to local context, and how it can or cannot evolve in regards to these contexts. The results show that context matters for the boundary of Uber. In addition, a pattern amongst the context specific events emerged influencing the boundary. These can be categorized into four configurations: Adjusting, Expanding, Withdrawing and Intertwining. Each of the configurations explain the underlying reasons for the varying fluctuations the boundary of Uber show, and thus answer how the organizational boundary of Uber is challenged in various local contexts.

ABSTRACT Inter-organizational Relationship Portfolio Management: A Digital Enablement Perspective of Process Alignment and Process Innovativeness BY Xinlin Tang July 25, 2007 Committee Chair: Dr. Arun Rai Major Academic Unit: Center for Process Innovation Inter-organizational relationship (IR) has been considered a strategic asset that can help firms achieve both exploitation and exploration benefits. The capability to manage inter-organizational relationships, or a firm’s “relational capability” (Dyer and Singh 1998), is considered strategically crucial in order to compete in the contemporary business world. However, there are significant challenges that must be addressed to establish this capability. First, striking a balance between exploitation and exploration benefits (March 1991) through IR management is especially challenging due to the uniqueness embedded in each relationship (Lee 2004). Second, in order to serve a specific strategic purpose, firms usually need to maintain a relationship portfolio, or to be involved in multiple, simultaneous relationships that vary from arm’s length, transaction-based arrangements to close, collaborative partnerships (Cannon and Perreault 1999; Dyer et al. 1998). This has made IR relationship management even more difficult since relationship portfolios cannot be effectively managed by a “one-size-fits-all” strategy. Instead, different strategies and process capabilities need to be developed, based on the strategic segmentation of the relationships and the unique requirements of each relationship (Dyer et al. 1998). Though it has been suggested that process alignment capability is necessary to obtain exploitation benefits, and process innovativeness capability is needed for exploration benefits, these two processes have been considered to be contradictory (e.g., Adler and Goldoftas 1999; Teece et al. 1997). Firms are challenged to pursue these two types of process capabilities simultaneously, or to become ambidextrous organizations (Benner and Tushman 2003). Yet, in this context, how should firms operating in different environments manage the “process alignment - process innovativeness” paradox across their IR portfolios with dominant upstream and downstream partners to realize gains in competitive performance? In addition, how should they structure their business-to-business information technology assets to establish a digital platform that supports both process innovativeness and process alignment capabilities across their IR portfolio? We argue that B2B digital platform ambidexterity must be developed to support an organization that exhibits both process alignment and process innovativeness, i.e., an ambidextrous organization. B2B digital platform ambidexterity represents the digital platform’s capability to simultaneously integrate and reconfigure IT resources and assets to support the requirements of an IR portfolio. By combining the existing process alignment perspective of IT business value and real options theory, we propose that B2B digital platform ambidexterity can create value through two mechanisms: (i) by enabling process alignment across the IR portfolio to generate position exploitation benefits and (ii) by enabling process innovativeness for both offering flexibility and partnering flexibility to produce option exploration benefits. The proposed research model was tested based on data collected through a multi-industry survey. Data were collected for both supplier relationship portfolios and channel partner relationship portfolios at the level of the main product line. Measurement instruments were developed through standard procedures (Churchill 1979; Gerbing and Anderson 1988; Straub 1989). The questionnaires went through two-stage Q sorting, were reviewed by panels of academic professionals and practitioners for content validity, and were then pre-tested by procurement professionals and sales professionals prior to survey administration. After data collection, traditional procedures were applied for scale validation. Safeguards against common method bias were developed through the recommended procedural remedies (Podasakoff et al. 2003) during the research design process. Its effects were further investigated using the Harmon's one-factor test for common method variance after the data collection phase (Podasakoff and Organ 1986). Then, the hypotheses were tested and analyzed using Partial Least Squares and the implications for theory and practice were discussed. The manuscript concludes with directions to future research.

En los últimos años, observamos una tendencia cultural en crecimiento de los “Pet friendly”; como las mascotas han pasado a ser parte integrante de las familias peruanas y con ello, también ha evolucionado sus hábitos de consumo, la demanda por productos y servicios de calidad, abriendo una amplia oportunidad para generar negocio en este rubro. Por otro lado, considerando que el 60% de los hogares peruanos cuenta con una mascota (CPI, 2018) y según Silvia Díaz (2016) – Directora de Invera, indica que el gasto promedio mensual en mascotas oscila entre S/ 144.00 a S/ 220.00 soles, donde el 53% es destinado para alimento y la diferencia (47%) a la adquisición de servicios (baños y tratamientos). Sumamos a ello, que esta pandemia ha acelerado la conducta digital del peruano, según Sentinel (2020) el 94% de la población encuestada (muestra de 1000 encuestados), ha realizado alguna compra, pagos o ha usado streaming en plataformas digitales. Por ende, las empresas de este rubro, deben responder a las necesidades del mercado actual a las nuevas tendencias, comportamiento y preferencias de los Pet friendly, en donde la calidad de servicio, encontrar información fiable, la facilidad de navegación por estas plataformas no solo sea fácil; sino empática a sus necesidades. Asimismo, esto nos lleva a una realidad donde el empresario peruano no necesariamente tiene sus negocios digitalizados o cuenta con plataforma para exposición de sus servicios, perdiendo grandes oportunidades de alcance para el sostenimiento y crecimiento de su negocio. / On the last years we saw a cultural trending on the growing of the pet friendly movement and how the pets on our families have been a big part of our peruvian families, and with that their consume habits has evolved too, also their product demand y quality services opening a big opportunity to generate business in this area. On the other side considering that 60% of peruvian homes has a pet (CPI 2018) and according to Silvia Diaz (2016)-director of Invera, it says that the average of costs per month of the pets is around between 144.00 to 220.00 soles where the 53% goes to food and the rest to basic needing (treatments and baths) Adding this, the pandemic has accelerated the digital conduct of the peruvian according to Sentinel (2020) the 94% of the people we ask (an average of 1000 people) they made a purchase making the payment via streaming on digital platforms. In conclusion, the enterprises of that area must response to the needing of the actual market to the new trending, conduct and preferences of the pet friendly, in where the quality of service, finding information that is trustable, the facility of navigation on this platform is not just easy, instead of that also friendly with their needing. In addition, this led us to a reality in where finding the peruvian businessman is not necessarily connected or with the knowledge of put their services on expose, losing big amounts of opportunities that could be for big sustainment and growing to their business. / Trabajo de investigación

En las tres últimas décadas la llamada cultura .COM ha causado una revolución tan grande como la de la imprenta en su momento, revolución que potenció las comunicaciones y por ende la manera de comerciar y consumir. Con un crecimiento mundial continuo y orgánico ha logrado migrar la costumbre de los consumidores obligando a los medios de comunicación tradicionales a reinventarse o desaparecer. Nuestro país no es ajeno a este cambio registrando un aumento importante en los 15 últimos años y aunque todavía se considera la web como soporte del negocio original, la exposición de productos nacionales a nivel mundial, y de negocios transversales han crecido exponencialmente, muchas veces obteniendo márgenes en mercados donde no se esperaba una penetración. En el 2010 el número de peruanos con acceso a información digital era de 34.8%, para el 2017 este número ya era del 48.8% con un crecimiento promedio de 2% por año; esto coloca a los medios de comunicación tradicional en una encrucijada; pero también nos brinda una gran oportunidad. Bajo esta oportunidad presentamos nuestro proyecto: Una plataforma digital de comunicación deportiva, la cual gracias a tecnologías de información (Big Data) dirigiría sus contenidos a los mercados que mejor paguen por los espacios de publicidad. Los contenidos se ajustarán en tiempo real según la información que obtengamos vía SEM y serán trabajados en tiempo real por redactores especializados en generar contenido deportivo polémico y divertido. Esto permitiría captar visitas que sean fieles y regresen, y además rentabilizaría por la venta de espacios vía publicidad programática, gracias a la cual venderemos nuestros espacios a los mejores postores en tiempo real. / In the last three decades the so-called .COM culture has caused a revolution as big as the printing press in its time, a revolution that enhanced communications and therefore the way we trade and consume. With a continuous and organic worldwide growth, it has managed to migrate the consumers' habits, forcing traditional media to reinvent themselves or disappear. Our country is no stranger to this change, registering a significant increase in the last 15 years and although the web is still considered as the support of the original business, the exposure of national products worldwide, and transversal businesses have grown exponentially, often obtaining margins in markets where penetration was not expected. In 2010 the number of Peruvians with access to digital information was 34.8%, by 2017 this number was already 48.8% with an average growth of 2% per year; this places the traditional media at a crossroads; but also gives us a great opportunity. Under this opportunity we present our project: a digital platform for sports communication, which thanks to information technologies (Big Data) would direct its contents to the markets that best pay for advertising spaces. The contents will be adjusted in real time according to the information we obtain via SEM and will be worked on in real time by writers specialized in generating controversial and entertaining sports content. This would allow us to capture visits that are loyal and return, and would also be profitable through the sale of spaces via programmatic advertising, thanks to which we will sell our spaces to the best bidders in real time. / Trabajo de investigación

En la actualidad, estamos viviendo una coyuntura particular y a la vez muy retadora, ya que el contexto pandémico en el que vivimos ha replanteado muchas cosas en diferentes industrias y rubros económicos. Esta realidad nos proyecta un escenario cada vez más tecnológico y clientes con necesidades cada vez más demandantes. Además, otra tendencia que cada vez toma más fuerza en el mundo y que ya dejó de ser sólo una moda es el mayor cuidado del cuerpo por parte de las personas, esta tendencia se refuerza cada vez más y las personas invierten más tiempo y dinero en practicar algún tipo de actividad física y en intentar llevar una vida saludable. El presente proyecto tiene como finalidad estudiar la viabilidad del modelo de negocio de “Keep in shape”, con el firme propósito de no sólo aterrizar una idea de negocio que sea interesante desde el punto de vista de la rentabilidad sino que sea un agente de cambio y de concientización para las personas sobre la importancia de mantener un estilo de vida saludable, realizar actividad física y alimentarse cada día mejor. Asimismo, este proyecto les ofrece a las personas que les gusta llevar un estilo de vida saludable, una plataforma 100% digital en la que podrán conectar con profesionales del entrenamiento físico y de la nutrición para ser asesorados de una manera muy personalizada desde la comodidad de su hogar y sobre todo sin tener que arriesgar su salud por ir a un centro de entrenamiento presencial. / Currently, we are experiencing a particular and at the same time very challenging situation, since the pandemic context in which we live has rethought many things in different industries and economic areas. This reality projects us an increasingly technological scenario and customers with increasingly demanding needs. In addition, another trend that is gaining strength in the world and that is no longer just a fad is the greater care of the body by people, this trend is increasingly reinforced and people invest more time and money in practice some type of physical activity and try to lead a healthy life. The purpose of this project is to study the viability of the "Keep in shape" business model, with the firm purpose of not only landing a business idea that is interesting from the point of view of profitability but also an agent of change and awareness for people about the importance of maintaining a healthy lifestyle, doing physical activity and eating better every day. Likewise, this project offers people who like to lead a healthy lifestyle, a 100% digital platform in which they can connect with fitness training and nutrition professionals to be advised in a very personalized way from the comfort of your home and above all without having to risk your health by going to a face-to-face training center. / Trabajo de investigación

>Magister Scientiae - MSc / Technology plays a big role in our lives. However, many do not have access to technology and the knowledge it provides, giving rise to the so-called digital divide. The purpose of this study is to explore and understand the impact of digital storytelling for social innovation, considering the digital landscape of South Africa. For example, it is important to consider what types of technologies have worked and are still working to capture stories. Furthermore, to consider what skills the end-users would require to use the system and what devices would be best suited for them—PC, laptop, tablet, or smartphone—and what software would be required to capture their stories. Finally, access to Wi-Fi or the Internet would need to be economically viable. Despite the vast research that has been done on digital storytelling, not much has been done in terms of its impact on social innovation and how a digital platform should be designed to enrich social innovation and creativity.