Course: Degree Project in Supply Chain Management, the Business Administration and Economics Programme, 4FE19E Authors: Matilda Engblom and Katarina Nyberg Supervisor: Arash Kordestani Examiner: Helena Forslund Title: Following the Recipe Brings Franchisees to the Table - A Case Study Consolidating Purchasing and Calculating Cost Savings at Franchisees Background: As a franchisor, Company X does not have insight or control in purchasing at their franchisees. Spend analysis is a tool used to identify current purchased volumes and costs. An aim with spend analysis is to decrease the cost and analyse the spend. There are four different types of consolidation that can consolidate the current purchased volumes and create purchasing cost savings. They are article, volume, supplier and transport consolidation. However, identifying the current situation can be hard in the franchise concept and therefore hard to create purchasing cost savings. It is therefore of need for the franchisor to have insight and control over their franchisees in purchasing. Purpose: The purpose of this study is mainly to identify how the current purchased volumes can be consolidated to create purchasing cost savings for the franchisees of Company X in the Middle East. In addition, calculate the purchasing cost savings that consolidation could lead to. As well as, investigate how a franchisor can regain insight and control in purchasing over their franchisees. Methodology: This case study had a mixed research strategy of explanatory sequential design. Empirical data was collected by both unstructured, semi-structured and structured interviews. The analytical methodology was based on pattern matching. Confidentiality has been of great focus during the study for ethical considerations. Conclusion: The current purchased volumes and costs were identified, enabling different types of consolidation and calculations for purchasing costs. The consolidation model (Figure 28, p. 43) illustrates four different types of consolidation, article, volume, supplier and transportation, which should be followed. Lastly, Table 38 (p. 85) presents actions for regaining insight and control over franchisees.

Submitted by Caroline Xavier (caroline.xavier@pucrs.br) on 2017-06-06T19:57:02Z No. of bitstreams: 1 DIS_DANIELA_BOUCINHA_PARCIAL.pdf: 277877 bytes, checksum: 849de07d34fd84a2de885b77ae596d7f (MD5) / Made available in DSpace on 2017-06-06T19:57:02Z (GMT). No. of bitstreams: 1 DIS_DANIELA_BOUCINHA_PARCIAL.pdf: 277877 bytes, checksum: 849de07d34fd84a2de885b77ae596d7f (MD5) Previous issue date: 2017-01-19 / The present study sought to explore the topic of employability and its applications in the labor market. For this, two studies were developed: a quantitative empirical study and a theoretical essay. The first study aimed to identify the related variables and the predictors of employability in professionals who sought a career consulting service at one private University in Rio Grande do Sul. Correlations analyzes, comparisons between groups and hierarchical regression analyzes were performed. The findings indicate the career decision had significant and positive correlations with general adaptability and that Insight, Control, Confidence and Career Decision were significant predictors of Employability. The second study sought to explain the decline of traditional careers and the emergence of the demand for employability, pointing to the need for attention to workability and to the development of new skills for the contemporary job market. / O presente estudo buscou explorar o tema de empregabilidade e suas aplica??es no mercado de trabalho. Para isso, foram desenvolvidos dois estudos: um estudo emp?rico quantitativo e um ensaio te?rico. O primeiro estudo objetivou identificar as vari?veis relacionadas e preditoras da empregabilidade em profissionais que buscaram servi?o de consultoria de carreira em Universidade particular do RS. Foram realizadas an?lises de correla??es, compara??es entre grupos e procedimentos de regress?o hier?rquica. Os achados indicam que a decis?o de carreira teve correla??es significativas e positivas com a adaptabilidade geral e que Insight, Controle, Confian?a e Decis?o de carreira se apresentaram como preditores significativos da empregabilidade geral. O segundo estudo buscou explanar sobre o abalamento das carreiras tradicionais e o surgimento da demanda por empregabilidade, apontando para a necessidade de aten??o da trabalhabilidade e do desenvolvimento de novas compet?ncias para o mercado contempor?neo.

One big issue for the mail order business is how to avoid and manage returns. Oneapproach being taken is that consumer insight can result in better customer satisfaction andfewer returns. The fashion industry delivers more than just a function within the clothes;fashion, excitement, and customer service for example.It is believed that a part of demand chain management, consumer insight, can help toreduce the amount of returns. This thesis approaches this issue from a company point ofview. It is investigated how mail order businesses utilizes opportunities given byeCommerce, how the companies perceives their customers, and how well they are able totailor their services to different consumer groups.Online sales channels were reviewed in order to investigate how the company is perceivedand what kinds of efforts the companies go through in order to add value to the customers.These results were combined with interviews of three companies in the mail order businessand one company selling clothes in retail stores.The complexity of the customer and the silo mentality in many companies was the firsthurdle to emerge. It was hard to get in contact with the right person. The interviewsshowed both focus on products and focus of really understanding the customer. Thisshowed both in the rigid layout of the homepages and the lack of understanding thatcustomers might have different needs when it comes to value adding services. However,the interviewed companies had varying ways of defining their customer’s needs.It is evident after this thesis that a lot of work can be done in order to better understand thecustomers, for example investigating causes to returns and how differentiated servicesmight improve how the customers perceive the service. In order to succeed in a holisticapproach, cooperation between mail order companies might be required.

Submitted by Cleide Dantas (cleidedantas@ufpa.br) on 2014-05-14T12:02:37Z No. of bitstreams: 2 license_rdf: 23898 bytes, checksum: e363e809996cf46ada20da1accfcd9c7 (MD5) Dissertacao_PossivelGerarInsight.pdf: 3879333 bytes, checksum: 35d071610ff4e4df34e6601059d115a6 (MD5) / Approved for entry into archive by Ana Rosa Silva (arosa@ufpa.br) on 2014-09-03T14:49:34Z (GMT) No. of bitstreams: 2 license_rdf: 23898 bytes, checksum: e363e809996cf46ada20da1accfcd9c7 (MD5) Dissertacao_PossivelGerarInsight.pdf: 3879333 bytes, checksum: 35d071610ff4e4df34e6601059d115a6 (MD5) / Made available in DSpace on 2014-09-03T14:49:34Z (GMT). No. of bitstreams: 2 license_rdf: 23898 bytes, checksum: e363e809996cf46ada20da1accfcd9c7 (MD5) Dissertacao_PossivelGerarInsight.pdf: 3879333 bytes, checksum: 35d071610ff4e4df34e6601059d115a6 (MD5) Previous issue date: 2006 / CNPq - Conselho Nacional de Desenvolvimento Científico e Tecnológico / As discussões sobre criatividade indicam uma dificuldade tanto na definição do que seria um padrão “original” ou “criativo” quanto de identificar que variáveis o controlariam. Dentre as interpretações deste fenômeno encontra-se a chamada “interconexão espontânea de repertórios”, quando dois ou mais repertórios diferentes, aprendidos em separado, podem se juntar em novas situações produzindo sequências originais de comportamento. A resolução de um problema de forma súbita através desta interconexão foi denominada de “Insight”. Um dos processos que participariam dessa interconexão seria a “Generalização Funcional”. O presente estudo replicou com algumas mudanças, utilizando três ratos (Rattus norvegicus) como sujeitos (S1, S2 e S3), o trabalho original de Epstein (1985b) e investigou o papel da “Generalização Funcional” na interconexão dos repertórios. Ao S1 e ao S2 foram ensinados separadamente três repertórios distintos. O S1 aprendeu a (1) empurrar um cubo de maneira direcionada, (2) a subir e se erguer sobre cubo e (3) a puxar uma corrente. O S2 aprendeu a (1) empurrar um cubo de maneira não direcionada, (2) a subir e se erguer sobre cubo e a (3) puxar uma corrente. O S3 aprendeu apenas a (1) subir e se erguer sobre cubo e (2) a puxar uma corrente. Após o treino foram colocados numa situaçãoproblema que exigiria a interconexão das habilidades aprendidas para que a resolução ocorresse. O S1 e o S2 resolveram o problema de maneiras distintas: o S1 resolveu de forma aleatória e o S2 resolveu após um treino adicional de subir e puxar a corrente que estabeleceu elos importantes para a resolução. O S3 não resolveu o problema. Os dados indicaram que a generalização funcional poderia ser explicada como generalização simples e que esta não seria um requisito fundamental para a resolução súbita do problema. / The discussions about creativity indicate difficulties in the definition of what would be an "original" or "creative" pattern and in identifying what variables would control it. Among the interpretations of this phenomenon there is one which is called spontaneous "interconnection of repertoires", when two or more different repertoires, learned in separate, join in new situations producing original sequences of behavior. The problem solving in a sudden way through this interconnection was called "Insight". One process participating in that interconnection would be "Functional Generalization". The present study replicated with some changes, using three rats (Rattus norvegicus) as subjects (S1, S2 and S3), the original work of Epstein (1985b) and investigated the role of "Functional Generalization" in the interconnection of repertoires. The subjects S1 and S2 were taught three different repertoires separately. The S1 learned (1) to push a cube toward a goal, (2) to climb and to rise on the cube and (3) to pull a string. The S2 learned (1) to push the cube with no goal, (2) to climb and to rise on the cube and the (3) to pull a string. The S3 just learned (1) to climb and to rise on cube and (2) to pull a current. After the training they were put into a problem-situation-problem that would demand the interconnection of the learned abilities to arrive to the final step which was to pull a string. The S1 and S2 solved the problem in different ways: one solved in a random way and the other solved after additional training to climb and to pull a string which established important links for the resolution. The S3 didn't solve the problem. The data indicated that functional generalization could be explained as simple generalization and that this would not be a fundamental requirement for the sudden resolution of the problem.

<p>Target Audience: The management of TeliaSonera is our main target audience. Also students from management, marketing and business administration are our secondary concern.</p><p>Problem Statement: “How suitable is Bangladesh telecom market for an internationalized telecom company (TeliaSonera), and what could be a preferable entry strategy for such market?”</p><p>Purpose: The purpose of this paper is to investigate Bangladesh telecom market in order to find out the potentiality of the market which could be considered by the company to think about starting a business there and also to determine a suitable entry strategy from the company depending on the factors have been investigated.</p><p>Methodology: The project is based on both primary and secondary information retrieved in connection with the theoretical framework. A qualitative approach of research and analysis has been considered to reach the desirable result.</p><p>Theoretical Framework: The theoretical framework has been created with Porter’s (1998) five forces and National Diamond together with factors that influence the international entry strategy described by Franklin R (1998)</p><p>Findings: While presenting the data, we have followed a structure. We have divided all our data in four parts. They are namely, The Focal Company Factors, Home country (Sweden) factors, the Focal country (Bangladesh) Factors, and the Focal country’s (Bangladesh) Telecom market factors. All data have been presented under the respective headings of these parts and also with some corresponding subheadings.</p><p>Analysis: The analysis is based on the result of a consolidated evaluation of relevant theory and empirical information collected accordingly. All the collected information has been observed through the gloss of theoretical framework and has been used for answering the problem statement.</p><p>Conclusion: After investigating the factors of Bangladesh telecom market, we can conclude that it will be a good idea for TeliaSonera to expand their business in Bangladesh as both the industry and the country has a lot of potential to offer. An Investment entry mode (Joint Venture) has been suggested. It is worth mentionable that this paper is a preliminary idea about the market to encourage TeliaSonera to expand in Bangladesh which reveals the opportunity for further research.</p>

La tesis ha quedado estructurada en dos partes. En la primera, se desarrolla y fundamenta el marco teórico de este trabajo de investigación, desde el que se presentan los principales planteamientos conceptuales que han ayudado y están contribuyendo a definir la alta habilidad intelectual, haciendo especial hincapié en enfoques amplios y variados, que permitan que la identificación de esos sujetos se realice considerando junto a su potencial intelectual otras muchas y diferentes variables. Y la segunda se centra en la explicación del estudio empírico realizado y en el análisis de los resultados y conclusiones más significativas obtenidas del mismo. / The thesis is divided into two parts. In the first part the theoretical framework underlying the research is described, as are the principal conceptual approaches which contribute to the definition of high intellectual ability. Special emphasis is laid on wide and varied approaches which enable gifted subjects to be identified by taking mary other variables into consideration besides intellectual potential. The second part describes the empirical studies carried out and analyses the must significant results and conclusions.

Dans la schizophrénie, le déficit d'insight est d'une importance clinique majeure de fait de son lien étroit avec l'observance médicamenteuse et l'alliance thérapeutique. Ce travail propose au moyen de trois études l'exploration du concept d'insight, précisant les mécanismes cognitifs sous-tendus et évaluant les effets de 3 nouvelles prises en charge sur son niveau d'évolution. Nous nous sommes basés pour cela sur trois modèles théoriques, celui de Conway (2005) qui établit des liens étroits entre le self et la mémoire autobiographique, celui de Larøi et al., (2004) suggérant à l'origine du déficit d'insight un trouble de la conscience autonoétique en lien avec la mémoire autobiographique, et enfin, celui de Agnew et Morris (1989) incriminant une palette de troubles cognitifs et métacognitifs dans le déficit d'insight. Nos résultats soulignent le rôle primordial de la mémoire autobiographique dans le déficit d'insight et notamment la qualité des souvenirs sur la période supérieur à >20 ans. De plus les résultats indiquent que, les modèles autobiographique et métacognitif prédisent mieux le déficit d'insight comparés au modèle cognitif de base. Parmi les trois programmes thérapeutiques, le programme RECOS (Vianin, 2007), améliore de manière significative le fonctionnement cognitif. Le programme REMAu (Piolino, 2006), visant la reconstruction des souvenirs autobiographique en lien avec le self, améliore de façon significative la conscience du trouble mental et la qualité du rappel épisodique. Le programme MBCT (Segal, Williams et Teasdale, 2002), visant la prise de conscience du moment présent, améliore de façon significative la capacité à attribuer la symptomatologie à la maladie mentale, l'estime de soi et la théorie de l'esprit. Ces résultats nous amènent à proposer un modèle explicatif et multidimensionnel du déficit d'insight dans la schizophrénie, intégrant les trois modèles étudiés ; cognitif, métacognitif et autobiographique.

No description available.

Using external information to gain insights is becoming increasingly important in today’s knowledge based economies. However, from both research and practice it is somewhat unclear how organizations manage these activities. Therefore the purpose of this paper is to explore how four different organizations manage their insight creation process from external information. To do this, a literature review about insight creation is done to create an analytical framework. Based on this framework, the insight creation process is analyzed within the organizations to find characteristics of each process. Next, a cross case analysis is conducted that reveal the main differences between the organizations. The results indicate two main styles of managing the insight creation process that can be differentiated with regards to formality. As such, this paper complements previous research within the area of competitive intelligence and knowledge management in the sense that it increases the understanding of the insight creation process.

Advertising is moving from a more traditional, paid placement into a new digital and mobile era. Companies are trying to figure out how to reach consumers in new ways, and emerging technologies are assisting. Branded mobile applications are one way that companies are working to build brand image and advertise in an innovative way. In this research, twelve in-depth interviews were conducted to find out what consumers may want, look for, and expect from a branded mobile application. Secondary research was also conducted to find out how brands are leveraging these new technologies and what consumers can look for in the future of mobile advertising. After reading this paper, the reader will have further knowledge of what consumers are seeking in mobile branded applications and how to obtain and keep their attention with a mobile application. / text