Engineering Consultants is a kind of knowledge-intensive services, needed to establish knowledge management mechanism in order to pile personal and company¡¦s property, increase employee¡¦s knowledge development and lift up everyone¡¦s ability to use knowledge property. Finally, providing the owner satisfy service and reach company¡¦s goal. At present, only a few of projects need foreign engineering consultants to guide the planning in Taiwan. Engineering consultancy services can be seen in the past few decades of human resource and technology training, and indeed hard work over the years. This study used depth-interview method, through observation and interviewed staff¡¦s experience, to explore the case company¡¦s current knowledge management structure, and we could understood knowledge acquisition, creation, accumulation and diffusion of the actual situation. List the following five recommendations for improvement, including 1.Organizational culture of mutual trust: implementation of knowledge-sharing needs the guidance of enterprise culture. 2.Emphasis on leadership: the establishment of a specialized management positions is very necessary, This position is called CKO in the West. 3.Perfect information systems: establish a sound information network is to achieve knowledge sharing knowledge management platform. 4.Human resource development: enterprises are to achieve knowledge sharing, must establish a contract similar to the market economy mechanism. 5.The right strategy: knowledge sharing is the premise and foundation of knowledge management.

In this study, we classify and examine the relationships among strategy, Type, and performance of knowledge management. A good measure to classify the strategy and the type of knowledge management was discussed. We proofed that a good performance will be achieved only when a strategy of knowledge management has been matched with a given type of knowledge management based on the data of general manufacture industry, high-tech manufacture industry, and service industry in Taiwan.

Knowledge is a very important asset for organizations; it is one of the best sources of competitive advantage. Knowledge Management is used to effectively capture and apply knowledge in organizations. This task is usually carried out with the help of knowledge management systems, which serve for the creation, transfer, application and storage/retrieval of knowledge. Currently in Mexico the level of KM in organizations is not at the level that it could be. It seems that organizations are having a hard time applying the practices and level of KM that organizations in first world countries have achieved. The purpose of this study is to understand what factors drive employees in Mexico to adopt knowledge management systems. With these results organizations will know what factors they should pay close attention to, and it will shed light into what actions or interventions they should take in order to increase the adoption level of KMS. In order to do this, a research framework was designed based on a review of theoretical models used to study the adoption of technology, as well as previous KM adoption studies. And by applying a survey questionnaire, which received a total of 953 valid responses, through which several hypotheses were tested, it was found that subjective norm and efficiency gains have a significant positive influence over perceived usefulness, which in turn has a significant positive influence on the intention to use and attitude towards use of KMS. Subjective norm also influences image, which itself also influences perceived usefulness. It was also found that perceived ease of use has a positive influence on attitude towards use, perceived usefulness and attitude towards use. Finally voluntariness influences attitude towards use which in turn influences intention towards use, which is the primary factor that we wish to influence for usage behavior. The most important factors that organizations in Mexico, particularly in Monterrey, should pay attention to when seeking to increase the level of adoption of KMS are the following, in order of relevance: perceived usefulness, perceived ease of use, subjective norm, efficiency gains, voluntariness and image.

Šiuo metu viena iš ypač sparčiai besivystančių valdymo sričių yra žinių valdymas. Globalizacijos procesai iš esmės keičia šiuolaikinio valdymo sampratą. Vienas iš naujų požymių yra tas, kad šiuolaikinis valdymas vis labiau įsijungia į rinkos santykius. Antras požymis yra tas, kad keičiasi valdymo modeliai ir organizavimo formos. Abu požymiai yra susieti su žinių visuomenės aplinkos keliamais reikalavimais, ir yra atsakas į žinių visuomenės iššūkius. Žinių ekonomikos judėjimas kol kas menkai palietė kasdienę Lietuvos įmonių veiklą. Per paskutinius dvejus metus žinių ekonomiką Lietuvoje propaguojančios struktūros daugiausia dėmesio skyrė platiems politiniams pareiškimams, filosofinėms diskusijoms ir globalių permainų šalies ekonomikoje planavimui. Ilgu laikotarpiu šis procesas darys pastebimą įtaką Lietuvos ekonomikos vystimosi krypčiai. Tuo tarpu eilinėms įmonėms reikėtų pradėti rūpintis paprastesniu, žemiškesniu žinių valdymo problemų sprendimu. Vis dažniau organizacijose ieškoma būdų atvaizduoti turimas žinias, užtikrinti įmonės darbuotojams priėjimą prie jų, apsaugoti organizacijos žinių bazę nuo išorinio pasaulio intervencijos. Organizacijose iškyla žinių valdymo problema. Žinių valdymo modelio sudarymas – tai pirmas žingsnis šios problemos sprendimo link. Organizacijos žinių valdymo modelis yra hierarchinis taisyklių tinklas, kuris įgalina paaiškinti ir prognozuoti įvykius bei sąveikos modelius įmonės žinių ir žinių valdymo procesuose ir įmonės aplinkoje. Jo tikslas –... [toliau žr. visą tekstą] / Within the last few years, the topic of knowledge management has gathered a lot of interest in the corporate sectors. Although there is no commonly agreed upon definition of knowledge management, organizations are demonstrating an increasing interest in the topic and start having problems to create, store and use the knowledge. The solution for such problems is creation of models of knowledge management in organizations. The object of the work is knowledge management in international organization. The aim of work is to analyze and adapt the model of knowledge management in international organization. Master’s Diploma work consists of 77 pages, 16 charts, 19 pictures, 56 sources of literature, 2 appendixes. In the first part of work there is provided the analysis of definition of knowledge, the economy and management of knowledge, differences between knowledge and information and knowledge society influence on knowledge management. In the second part the work also provides the analysis of the advantages and functions of knowledge management in organizations, analyzes different models and systems of knowledge management. In the last part the work provides the analysis of knowledge management in international Joint Stock Company “Selecta” and after the analysis provides the adjustment of the growth model of knowledge management and suggests the model of knowledge management program creation.

Knowledge management (KM) is increasingly becoming important for organisations to enhance their competitive advantage, performance and to become more effective. Academic institutions and academic libraries, in particular, have come to the realisation that they too can benefit from knowledge management and are increasingly looking to adopt appropriate means to effectively manage their knowledge resources so as to improve the services rendered to their patrons. Knowledge management systems (KMS) are suitable means for academic libraries to manage knowledge and enable the processes of creation, storage, sharing and application of knowledge. While issues related to the design and implementation of knowledge management systems have been widely discussed within various sectors such as the business sector, there is a paucity of research pertaining to KMS implementation in academic libraries yet libraries have started to use several technologies for KM without putting certain issues that are critical to the successful implementation into consideration. Therefore, this study, puts forwards the idea of a KMS in Makerere University Library, exploring several aspects with the aim of discovering how the library can successfully implement a knowledge management system and in so doing explore the readiness of Makerere University Library to implement a KMS. An exploratory study was done adopting the qualitative research approach with Makerere University Library as the case study. The study involved interviews with eight library staff members in the librarian and IT staff categories that were purposively selected to provide information to the study. The major findings from the study revealed that, the majority of library staff at Makerere University Library understand the meaning of knowledge and knowledge management concepts though more training is still needed to clarify these concepts to some staff that do not have a clear understanding of the two concepts. The study also revealed that, the technological infrastructure of the library needs to be updated to support the KMS implementation. Other factors discovered that are key for the successful KMS design and implementation include: library management support, KMS budget, library culture, KM strategy, policies and guidelines, rewards and incentives. The study also identified benefits of a KMS for the library as well as challenges that the library may face in implementing a KMS. Finally, the study puts forward recommendations in the form of strategies for the library to successfully implement a KMS. / Mini Dissertation (MIT)--University of Pretoria, 2016. / Information Science / MIT / Unrestricted

Knowledge management has roots in a variety of disciplines, such as philosophy, psychology, social sciences, management sciences and computing. As a result, a wide variety of theories and definitions of knowledge and knowledge management is used in the literature. Irrespective of the theory or definition used, is it recognised that expert knowledge and insight are gained through experience and practice and that it is a key differentiator as an organisational asset. This shift to knowledge as the primary source of value results in the new economy being led by those who manage knowledge effectively. Today’s organisations are creating and leveraging knowledge, data and information at an unprecedented pace – a phenomenon that makes the use of technology not an option, but a necessity. It enables employees to deal with multifaceted environments and problems and make it possible for organisations to expand their knowledge creation capacity. Software tools in knowledge management are a collection of technologies and are not necessarily acquired as a single software solution. Furthermore, these knowledge management software tools have the advantage of using the organisation’s existing information technology infrastructure. Organisations and business decision makers spend a great deal of resources and make significant investments in the latest technology, systems and infrastructure to support knowledge management. It is imperative that these investments are validated properly, made wisely and that the most appropriate technologies and software tools are selected or combined to facilitate knowledge management. The purpose of this interpretive case study is to consider these issues and to focus on an understanding of the key characteristics of a knowledge management system architecture by exploring and describing the nature of knowledge management. Based on the findings of this study, a list of key characteristics that a knowledge management solution must comply with was collated, which expanded the existing knowledge management model towards describing a knowledge management system architecture. / Computing / M.Sc. (Information Systems)

Knowledge management has roots in a variety of disciplines, such as philosophy, psychology, social sciences, management sciences and computing. As a result, a wide variety of theories and definitions of knowledge and knowledge management is used in the literature. Irrespective of the theory or definition used, is it recognised that expert knowledge and insight are gained through experience and practice and that it is a key differentiator as an organisational asset. This shift to knowledge as the primary source of value results in the new economy being led by those who manage knowledge effectively. Today’s organisations are creating and leveraging knowledge, data and information at an unprecedented pace – a phenomenon that makes the use of technology not an option, but a necessity. It enables employees to deal with multifaceted environments and problems and make it possible for organisations to expand their knowledge creation capacity. Software tools in knowledge management are a collection of technologies and are not necessarily acquired as a single software solution. Furthermore, these knowledge management software tools have the advantage of using the organisation’s existing information technology infrastructure. Organisations and business decision makers spend a great deal of resources and make significant investments in the latest technology, systems and infrastructure to support knowledge management. It is imperative that these investments are validated properly, made wisely and that the most appropriate technologies and software tools are selected or combined to facilitate knowledge management. The purpose of this interpretive case study is to consider these issues and to focus on an understanding of the key characteristics of a knowledge management system architecture by exploring and describing the nature of knowledge management. Based on the findings of this study, a list of key characteristics that a knowledge management solution must comply with was collated, which expanded the existing knowledge management model towards describing a knowledge management system architecture. / Computing / M.Sc. (Information Systems)

This study aims to identify the quality of knowledge management practices and success factors of non-governmental organisations in Malawi, and their influence on the knowledge management process. A questionnaire-based survey is used to establish the knowledge management practices being implemented and the extent to which they are being followed through on. A statistical-based analysis enabled the researcher to determine the influence of these practices on knowledge management processes. Results suggest an unbalanced pursuit of knowledge management practices in Malawian non-governmental organisations, which are oriented towards the knowledge generation process but fall short in knowledge application activities. This study contributes to strategy formulation and decision making in respect of adopting and investing in knowledge management initiatives in the non-profit sector. More importantly, it joins the debate on identification of appropriate practices which effectively address organisational needs. Data is limited to non-governmental organisations in Malawi; therefore, findings may be tied to a specific geographical location / School of Computing / M.Sc. (Computing)

Dawson (2009) suggested a twelve step methodology for implementing knowledge management solutions following research which showed that implementing knowledge management solutions was not as successful as expected. This thesis investigates the third of this twelve step methodology which requires finding a knowledge management solution in the context of the problem. The aim of the research is to determine a methodology that will provide a systematic way for managers to select an appropriate knowledge management tool given a particular working environment. Two organisations are investigated to confirm that there is a need for a systematic methodology for selecting knowledge management tools and how a methodology may help in achieving selecting an appropriate tool. This investigation is carried out using case studies, action research and interviews and results in discovering that organisations do not have a systematic method for selecting tools which leads to tools being selected haphazardly and not always successfully. Two tools are developed to aid a manager in selecting a knowledge management tool: the House of Knowledge Management Tool Selection and the Knowledge Management Tool Classification Grid. The House tool helps to identify the knowledge problem being solved and evaluates all potential knowledge management tools against the problem. The barriers to the potential success of the tools are also examined. The grid identifies potential tools by classifying them against knowledge problems. The two tools are further refined and developed using the two organisations as case studies to demonstrate how and when the tools can be used. This leads to development of the Barrier House and the Evaluation Grid. A framework and associated methodology are then developed that can be used as a guide to using the tools, offering a systematic approach to selecting knowledge management tools given any environment and thus accomplishing the aim of the thesis.

The thesis “A system architecture centred on knowledge management processes” consists of these chapters: 1. Introduction. 2. Knowledge management and knowledge management tools. 3. Analysis of knowledge management systems, their architectures and solutions. 4. A system architecture centred on knowledge management processes. 5. Knowledge management implementations in organizations. 6. General conclusions. The introduction chapter covers relevance, tasks, object, scientific novelty and practical value of the research, and work approbation in international conferences. The first chapter presents knowledge management definitions discussed by many authors in academia and industry. To enter into this subject, knowledge determinations and interpretations widely discussed in literature are analysed. Later, tasks which knowledge management solves in organizations and tools which help to put it into practice are discussed. In the second chapter architectures of knowledge management systems suggested by other researchers in literature are investigated. Thereafter, a classification of them and an investigation of examples of such systems or solutions are made. After the analysis of knowledge management discipline and existing knowledge management system architectures, an architecture for knowledge management systems which is knowledge management processes centred is suggested in the third chapter. Then, specifications of information and communication technologies which could be used... [to full text] / Disertaciją Sistemos architektūra, grindžiamos žinių valdymo procesais sudaro šie skyriai: 1. Įvadas. 2. Žinių valdymas bei žinių valdymo technologijos. 3. Žinių valdymo sistemų ir jų architektūrų analizė. 4. Sistemos architektūra, grindžiamos žinių valdymo procesais. 5. Žinių valdymo sistemos taikymas organizacijose. 6. Bendrosios išvados. Įvadas apima tyrimo aktualumą, mokslinį naujumą, darbo tikslus ir uždavinius, praktinę tyrimo vertę bei aprobavimą tarptautinėse konferencijose ir seminaruose. Pirmame skyriuje „Žinių valdymas ir žinių valdymo technologijos“ pateikiamas žinių valdymo sąvokos apibrėžimas, apie kurį diskutuoja daugelis autorių, dirbančių mokslo ir pramonės srityse. Žinių valdymas pradedamas nagrinėti nuo žinių apibrėžimo ir jo interpretavimo, plačiai aptariamo literatūroje. Tuomet pereinama prie priemonių, padedančių įdiegti žinių valdymą praktikoje. Antrame skyriuje „Žinių valdymo sistemų ir jų architektūrų analizė“ analizuojamos kitų tyrėjų veikaluose siūlomos žinių valdymo sistemų architektūros. Klasifikuojami ir tiriami tokių sistemų arba sprendimų pavyzdžiai, suskirstant juos į komercinius ir atvirojo kodo šaltinius. Išanalizavus egzistuojančias žinių valdymo sistemų architektūras, trečiame skyriuje „Sistemos architektūra, grindžiamos žinių valdymo procesais“ siūloma žinių valdymo sistemos architektūra, sutelkta į žinių valdymo procesus. Tuomet apibūdinamos informacinės ir komunikacinės technologijos, kurias galima taikyti kiekvienam žinių valdymo... [toliau žr. visą tekstą]