<p>Denna studie undersöker hur privata vårdföretags webbplatser bör utformas för att förmedla en hög trovärdighet mot användare och potentiella kunder. Antalet privata vårdföretag blir allt fler och det blir allt viktigare att synas och framförallt att synas på rätt sätt. Därför väljer många privata vårdföretag att marknadsföra sig med hjälp av en företagswebbplats för att framhålla sig själva och sina produkter och tjänster.</p><p>Utifrån en stegvis modell för att utvärdera trovärdighet har ett antal faktorer identifierats som ligger till grund för hur användare uppfattar trovärdighet i sammanhanget. Genom att studera hur personer från målgruppen upplever trovärdighet på ett antal utvalda webbplatser har en djupare förståelse för de framkomna resultaten uppstått. Resultaten visar på att det bör läggas stor vikt på fokusering av målgrupp, bilder och bildspråk, den grafiska utformningen och informationsstrukturen vid utveckling av webbplatser för privata vårdföretag. Genom att tillämpa de faktorer som studien har resulterat i, på ett privat vårdföretags webbplats, finns det större chans till att användare från målgruppen kommer att uppleva en hög trovärdighet i samband med interaktion.</p> / <p>This study examines how a private healthcare company's website should be designed to convey a high level of credibility to users and potential customers. The number of private healthcare companies is increasing and it is important to be visible and above all to be seen properly. Many private healthcare companies promote themselves through a company website to highlight themselves and their products and services.</p><p>Based on a progressive model to evaluate the credibility have a number of factors been identified as the basis for how users perceive trust in the context. By studying how people from the target audience perceive credibility on selected sites, have a deeper understanding of the present upon the results emerged. The results show that there should be emphasis on the focus of the audience, images and imagery, graphic design and information architecture for the development of websites for private healthcare companies. By applying the factors identified in this study to the website of a private healthcare company, there is a greater chance that users from the target group will experience a high level of credibility in the context of interaction.</p>

Denna rapport redovisar arbetet med att uppdatera webbplatsen qnodd.se, en webbplats som är till för att presentera läromedlet Qnoddarnas värld, utgivet av Natur &amp; Kultur. I rapporten redovisas för tidigare studentuppsatser samt teorier rörande användarvänlighet och designprinciper som har används för att utföra användartester och utvärderingar. Webbplatsen har under tiden för projektet genomgått två uppdateringar och arbetet med webbplatsen kommer med hjälp av användartesterna fortsätta även efter projektavslutet. / This report describes the process of updating the website qnodd.se, a website that is designed to introduce the teaching material Qnoddarnas värld, published by Natur &amp; Kultur, Sweden. The report presents former student essays and theories of usafulness and design principles that have been applied when preforming user testing and evaluations. The site has during the project undergone two updates and further development of the site will through the user tests continue even after the project is finished.

The electronic commerce, or e-commerce, grows each year and with this type of commerce comes unique problems that regular commerce does not have to deal with. E-commerce means that consumers cannot physically touch goods nor have face to face conversations with the retailer. Thus e-commerce involves unique trust issues compared to regular commerce. A key factor for the success of e-commerce is actively working towards gaining consumers trust and one aiding tool to do just that is using web design to gain it. The purpose of this study has been to generate a greater understanding of how web design influences consumer trust towards e-shops. To answer the studies research questions a literature review combined with a group interview and a survey has been carried out. The conclusion of this study points toward that concepts within web design influences consumer trust by various degree. Structure and layout were concepts of e-shops design that is of most importance for gaining consumer trust, even if the aesthetic appearance of e-shops is important.

ARGENT SOUND RECORDINGS explores the integration of visual, written and sonic elements to tell a story. "The Silver Bell," a fairy tale, is delivered through the internet – providing users an opportunity to experience and interpret a constructed narrative under the guise of an independent record label website.

Enterprises utilize information and communication technology, including websites, to market themselves and expand their businesses. However, employing this technology is not always a guarantee of success, especially for small enterprises. This is often due to limited resources and to the extent of having web skills present within the enterprise. Deciding who will design the website for a small enterprise is therefore of importance since a well designed website is a requirement to attract interest in visitors. The design of a website is also a main factor for the first impression to a visitor, a website that is visually appealing tends to give a greater confidence at first glance. This thesis is based on the interest of small enterprises considerations about what website design development characteristics and objective characteristics is generating more positive first impressions. To find this out, interviews together with subjective and objective measures of visual aesthetics were conducted to immerse in the aesthetics of small enterprise websites. The methods implemented gave variables to test in a correlation analysis. This correlation analysis showed that two web development characteristics had strong correlations with users' perception of visual aesthetics. None of the objective aesthetic attributes based on previous theories gave any strong correlations. These characteristics were therefore supplemented with other objective characteristics, which gave two strong correlations. / Företag använder sig informations- och kommunikationsteknik, inklusive hemsidor, för att marknadsföra sig själva och för att växa som företag. Användandet av denna teknik är dock inte alltid en garanti för framgång, särskilt inte för småföretag. Detta beror ofta på begränsade resurser och i den utsträckning att det finns kompetens inom webbprogrammering i företaget. Beslutet att bestämma vem som ska design hemsidan för ett litet företag är därför av stor betydelse, eftersom en väl designad hemsida är ett krav för att locka intresse för besökare på hemsidan. En hemsidas design är också en viktig faktor för det första intrycket hos en besökare av en hemsida. Hemsidor som är visuellt tilltalande tenderar att ge större förtroende vid första anblicken. Denna masteruppsats bygger på intresset hos småföretags överväganden om vilka webutvecklingsegenskaper och objektiva estetiska egenskaper i en webbdesign som genererar mer positiva första intryck. För att ta reda på detta, genomfördes intervjuer samt subjektiva och objektiva mätningar av visuell estetik för att fördjupa sig i estetiken hos småföretags hemsidor. De genomförda metoderna gav variabler att testa i en korrelationsanalys. Denna korrelationsanalys visade att två utvecklingsegenskaper hade starka korrelationer med användares perception av visuell estetik. Ingen av de objektiva estetiska egenskaperna baserade på tidigare teorier gav starka korrelationer. Därför kompletterades dessa med andra objektiva egenskaper där två av dem gav starka korrelationer.

In the fast-paced technological revolution, technology has formed itself differently to facilitate the way to users to get their needs. As a matter of fact, people nowadays rely to a great extent on the smart devices as one of the essential creations of technology. They tend to access any website or web-application(s) through these devices fast and easily. Thus, paying enough attention to the design of any website or web-application is a major issue. This thesis project discusses the Responsive and Adaptive Design Methods as two important methods in terms of Websites and Web-Design. The methods have been theoretically discussed and explained to present the essential differences between them. Moreover, MyMusiC website has been implemented to show the differences between these methods practically. The prominent difference between the Responsive and Adaptive de-signs of the website makes it easy for the users to figure out the difference between the two design methods in terms of accessibility and ease of navigation. The results showed that the Responsive design is more user-friendly and more preferred by the users than the Adaptive design, as the users tend to use their smart devices first when they want to access a website than the computers.

For companies operating on the web, a high usability on their website are of outmost importance for customers to keep using their services. Over the years many usability principles and methods have been developed to help companies to achieve a high usability on their systems. This thesis aims to help Beebyte identify usability problems on their website, find out how users perceive its usability, and then come up with recommendations on how to improve it. To do this a heuristic evaluation and a user test were conducted. Each user test session was accompanied by a questionnaire and a post-test interview. The result presents several of usability problems found by the heuristic evaluation and the user tests, and a summary of the post-test interviews and questionnaires. The sources of the problems are then analysed, and recommendations are presented based on established usability principles, my own experience in the area and the test participants opinions from the post-test interviews. The questionnaire answers are discussed and analysed to get a better idea on how they rank the website from a usability perspective.

CATME (Comprehensive Assessment of Team Member Effectiveness) is a web-based platform that is intended to improve team experiences for students and faculty in higher education. The goal of this study is to redesign the user interface for CATME employing User-centered Design (UCD) framework. The design process consists of four phases: discover, define, develop, and validate. This study examines the current website to discover potential usability problems by conducting different methodology. Then it moves into robust user research to define the user’s pain points need to be addressed to improve user experience. In order to tackle the usability issues, design solutions are created and evaluated with real users. The result of the study is redesigned UI (user interface) for CATME’s three key pages, the homepage, activity wizard, and data dashboard.

O presente trabalho reúne conceitos utilizados no desenho de interfaces de documentos hipermídia e conceitos de psicologia relacionados ao aprendizado e à cognição, identificando características correlacionadas. A preocupação da pesquisa está em oferecer uma referência organizada para o desenvolvimento de interfaces de documentos hipermídia que serão utilizados em sistemas educacionais. Para tanto, é realizado um estudo de fatores humanos relacionados à aprendizagem e de fatores relacionados ao desenvolvimento de interfaces Web e, em seguida, identificada a intersecção entre estes conjuntos, que consiste em elementos relacionados com a interface gráfica que são relevantes para o aprendizado. O texto apresenta também propostas para a utilização destes aspectos. / This work combines concepts used in interface design of hypermedia documents and psychology notions related to learning and cognition, identifying correlated characteristics. The research done is concerned in offering an organized reference to interface development of hypermedia documents used in educational systems. This research contains a study about two sets of factors, one related to human learning and the other related to Web interface design. The intersection of these two sets consists of related elements with the graphic interface that are relevant to learning. In addition, the text presents proposals for using these concepts.

Submitted by Filipe dos Santos (fsantos@pucsp.br) on 2018-12-04T11:48:32Z No. of bitstreams: 1 José Renato de Souza Guedes.pdf: 30726036 bytes, checksum: d3abeb573665a5abedf54c90173445d0 (MD5) / Made available in DSpace on 2018-12-04T11:48:32Z (GMT). No. of bitstreams: 1 José Renato de Souza Guedes.pdf: 30726036 bytes, checksum: d3abeb573665a5abedf54c90173445d0 (MD5) Previous issue date: 2018-09-14 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / Mobile Internet access has surpassed access by the traditional desktops and notebooks, which opens up opportunities for e-commerce websites, since delivering a satisfying experience for mobile users can be an advantage over competitors. Several techniques have been used to address the need to present a website for both traditional and mobile platforms, having to face the challenge of exposing a similar content on very different dimension screens. One of these techniques is the responsive web design that maintains the same HTML code to place a website on a variety of devices, especially mobile ones. This study is based on researches conducted by Jacob Nielsen, Steve Krug, among others, with usability, in order to generate a model of recommendations to be applied in the development of responsive e-commerce websites. The model not only considered the common usability factors for websites of any segment, but also adapted them to meet the specific needs of a online store, as well as meeting the purchasing decision determinants established for web e-commerce. The model was applied in the analysis of three websites, describing how responsive web design was applied in each one, showing that it is possible to improve the usability of a website in a mobile device with the technique, but there are questions about how to match the level of usability in larger devices only by using interactivity features with the graphical interface, especially on websites with a lot of content / O acesso à Internet por dispositivos móveis superou o acesso pelos tradicionais desktops e notebooks; tal fato abre oportunidades para websites de comércio eletrônico, pois gerar uma experiência satisfatória aos usuários de dispositivos móveis pode ser uma vantagem diante da concorrência. Diversas técnicas foram empregadas para suprir a necessidade de apresentar um website, tanto para as plataformas tradicionais, quanto para as plataformas móveis, tendo que enfrentar o desafio de expor um conteúdo similar em telas de dimensões muito diferentes. Uma destas técnicas é o web design responsivo que mantém o mesmo código HTML para dispor um website em diversos dispositivos, principalmente os móveis. Este estudo se baseia em pesquisas realizadas por Jacob Nielsen, Steve Krug, entre outros autores, com usabilidade, com o objetivo de gerar um modelo de recomendações para ser aplicado no desenvolvimento de websites responsivos de comércio eletrônico. O modelo não só considerou os fatores comuns de usabilidade para sites de qualquer segmento, como adaptou-os a suprir as necessidades específicas de uma loja virtual, além de atender aos determinantes de decisão de compra estabelecidos para o comércio eletrônico na web. O modelo foi aplicado na análise de três websites, descrevendo como o web design responsivo foi aplicado em cada um, mostrando que é possível melhorar a usabilidade de um website em um dispositivo móvel com a técnica, mas há questionamentos quanto igualar o nível de usabilidade em relação a dispositivos maiores, somente utilizando recursos de interatividade com a interface gráfica, especialmente em websites com muito conteúdo