臺北市勞動檢查處為配合近年來「宣導、檢查、輔導」三合一策略提升防災效能，自民國87年開始將檢查業務部分轉換為「自主管理」模式，並將臺北市的營建工地分級管理，依不同等級有不同的自主檢查頻率，並派員實施不同程度的稽查。 依相關自主管理計畫的規定，若某營造廠加入計畫獲得「優等」或「特優級」的認證標章，除非發生災害、遇專案檢查及市民檢舉等情形外，檢查員不主動前往實施勞動檢查，但仍由機關中技正層級以上人員組成機動小組，不定期以輔導方式實施督導；所以該營造廠只要依規定之檢查流程及制式表格填寫按時回報，就幾乎不受規範所拘束。 但是近年參加自主管理計畫的營造工地發生職業災害的頻率，並未如預期下降，不符機關績效目標；因此，本研究重點在探究勞動檢查運用自主管理政策工具績效不佳的原因，是否這些營造廠的工地在申請獲得「優等」或「特優級」認證後，負責職業安全衛生工作的人員或主管，其責任及權限的移轉後造成行為與態度轉趨鬆懈？ 研究結果發現在實施自主管理計畫後，在營造廠中依不同的層次有不同的結果，部分負責人確實發生了道德風險（Moral Hazard）行為，而負責職業安全衛生工作的人員，礙於利潤及工期等眾多因素，鬆懈了安全衛生工作，部份發生了道德風險行為，致未達組織預設的目標。 / Taipei Labor Inspection Office adopted a strategy that combined advocacy, inspection and counseling to enhance the effectiveness of occupational hazards prevention. Since 1998, it began to change the policy from “inspection strengthening” to “self-management”. With hierarchical management of the construction sites in Taipei according to this strategy, construction sites of different levels have different inspection frequency and different degrees of inspection. In accordance with the self-management program, if an construction site in Taipei who joined this program obtains "excellent" or "Premium Class" certification, unless occupational accident happened, or special inspection project is launched, or citizens report, or other dangerous situations occur, the inspection personnels will not do labor inspection, but will still occasionally provide unscheduled counseling by official chief. As long as the construction company fills out the report form on time according to the program of the standard inspection flow, this company is nearly unregulated. But the occupational accident rate of those sites who applied to self-management program did not fall as expected, it does not achieve the goal as set by official performance indicators; therefore, this study aims to explore the reasons why those sites who obtain "excellent" or "Premium Class" certification, have shown that their behaviors and attitudes toward occupational safety and workers’ health have become more lax after joining the program? This study found that after the implementation of self-management program, moral hazard behaviors occur in different hierarchical levels of organizations. Construction company’s directors do show moral hazard behavior, while those in charge of occupational safety and health work, some do have moral hazard behavior, out of profit motive and time concern of the construction project among many other factors. All together explains why this self-management program does not achieve the goal set by official performance indicators.

本文研究問題為：為何習近平在十八大後會展開大規模人事調動？為何人事調動會出現某些特徵與規律？又要從何種角度去進行分析？由於習近平所面對的外部環境與胡錦濤剛接班時相比更為嚴峻，傳統的派系理論已不足以提供解釋。本文藉由委託代理理論進行分析，主要論點在於人事調動有助於減緩代理問題，可區分為頻繁的調動、排除不合格者和甄補具有同質性者。分析資料則從中共政治菁英資料庫匯出十八大以來的所有正部級幹部，並進一步分成省委書記、省長和中央部會幹部三個群體。研究結果顯示調動幹部的幅度極大，除了部份幹部晉升速度極快之外，整體戰略上傾向於掌控更多中委會席次；不適任幹部或與薄、周政變集團有所交集的幹部，不是落馬就是快速退居二線職務；與習近平具同質性的幹部，多數均在兩年內快速從副部級晉升至正部級。結論部份以十九屆中央委員評估作為習近平五年來的成果總結，發現習近平將能在十九大上佔據半數以上席次，顯示出透過人事調動來減緩代理問題有其效果。最後，從中共政治推導出的結論除了可以與委託代理理論對話之外，也有助於其他大型組織的領導人思考如何處理代理問題。

速食食品不但在我們的生活中扮演重要的角色，在台灣，其亦是最重要的餐飲產業之一。文獻上有關於加盟總部與加盟商之間的決策背後的模型，各個因子如何影響彼此，最後加盟總部與加盟商皆能極大化他們的效用，達到一個最適加盟的平衡點。然而，未看到有使用校準分析(Calibration)的方式回推出無法觀察到變數之合理區間的文獻。本研究使用此方法及台灣麥當勞的資料來解開加盟與否決策背後模型的面紗。在最基本的經濟模型中，我們發現加盟商努力的重要性增加時會導致加盟率的下降。再者，都會區的加盟商風險趨避程度以及市場風險較非都會區高。為了針對麥當勞總部的市場策略，延續上個模型的設定，我們在生產函數中另外加入健康食品的產品線以建設出較細緻的第二種模型。此延伸模型相較於第一個模型能解釋更多資料。我們亦觀察到當健康食品佔麥當勞產能提高時，模型的適配度會下降。此現象可解釋為在其他條件不變下，當麥當勞在菜單內加入更多比重的健康食品時，加盟商與加盟主的獲利將低於現階段的水準。 關鍵字: 速食產業，委託代理理論，校準分析，加盟 / Fast food restaurants play an important role in our daily life; they are also one of the most important restaurant business types in Taiwan. The literature posits and examines models behind how franchisors and franchisees reach their franchising decisions, and how different factors affect optimal franchising rates. On that basis, they derive the optimal franchising rates, at which both franchisors and franchisees can maximize their utility. However, there is no literature on determining the reasonable range of variables in the model that we cannot observe in the real world. This study takes the initiative to unveil the model behind the franchising decision with proxies of variables by calibrating a basic economic model using data from McDonald’s Taiwan. Our finding are that a higher importance level of effort results in a higher optimal franchising rate, and the level of franchisees’ risk aversion and the market risk in metropolitan areas are higher than in non-metropolitan areas. In accordance with McDonald’s Taiwan’s strategy in the past years, we construct a more detailed model to capture the characteristics more accurately by adding a healthy food product line into the production function. The extended model can explain the real-world data better than the previous model. On the strategy side, we find that if healthy products account for a higher proportion of the production capacity, the model fitness level drops. In other words, the profit for both the franchisor and franchisees decreases when McDonald’s Taiwan introduces more healthy food to the menu. Key Words: fast-food industry, principal-agent model, calibration, franchising

近年來，國際間政府推動資訊公開蔚為風潮，伴隨著資訊通信科技的發展，電子化政府和政府網站更普遍被各界視為一個低成本且高效率的透明化途徑。台灣的政府網站長期受到國際間高度評價，在發展中國家更是名列前茅。然而，既有的研究與調查大多數僅片面側重於政府供給面的探究，通常以化約且可標準化的指標來評鑑特定政府網站的介面資訊功能。相形之下，鮮少有關注民眾的需求認知、機關政策執行以及網站內容評估等較全面的研究成果供參。因而無法更深入地釐清政府網站、法制和政策執行績效不彰等困境與透明化治理之間的關聯。 在委託代理理論的運用之下，本研究兼顧政府治理中委託方民眾的認知以及代理方政府機關的經驗與成效。目的在於釐清網站資訊公開供給和需求的現況與問題，並更具體地檢證政府網站資訊公開對機關施政資訊揭露、績效衡量和政府課責的影響。爰此，研究者參與多項網站資訊公開相關研究，以蒐集多元化次級資料，包括：量化的網路民眾問卷調查，各級機關的跨年度問卷調查，機關網站內容評估比較，以及質性的個別訪談、焦點團體座談。藉由理論聚焦與多重研究方法的交叉檢證分析，以達研究綜效。 研究結果分為網站資訊公開對政府施政資訊揭露，施政績效衡量，以及政府課責的影響三個部分來討論。首先，相較於法制，網站資訊公開更有助於揭露政府施政資訊，特別是網站資訊公開實施過程可呈現出政府治理內、外部的多重代理關係及代理問題，甚至可緩和部分的代理問題。其次，網站資訊公開可具體地呈現並衡量施政績效，以因應傳統官僚體系內各層代理績效難以衡量的困境。但囿於目前整體制度缺乏績效誘因設計，而限制了此效益。最後，因整體資訊公開績效制度的匱乏，也使得網站資訊公開對政府課責的效益備受限制。 整體而言，本研究揭示了代理理論應用於政府治理的價值，並檢證政府資訊公開、績效和課責等三項治理要件的關聯。研究成果可彌補實務與研究的落差，並對相關文獻做出貢獻。 / In recent years, governments from around the world have adopted Freedom of Information Act to increase transparency in their governance. With advancements in information and communication technologies (ICTs), e-Government has been seen as a cost-effective and possible mean to promote openness and transparency. Taiwan’s efforts to develop e-Government services have been well-recognized; especially, have made remarkable advantages among developing countries. Nevertheless, most of the existing researches in evaluating e-Government service are based on supply-side indicators and often assess websites alone; as yet, little information is available on the demand aspect of e-Government. The paper aims to explore the potential and practice of government website information disclosure in terms of the perspective of end user and government agencies. The results show the significance of three aspects in information disclosure of Taiwanese government websites through the application of quantitative and qualitative methodology, including self-administered questionnaire, website evaluation, individual interview, and focus group interview. First, government website information disclosure benefits the revelation of government information, manifestation of multi-agent relationships in internal and external governance of government, and alleviation of partial ageny problems. Second, government website information disclosure enhances revealing and measuring the performance of government agencies; nevertheless, in which the effectiveness is limited due to the absence of institutional incentives. Third, under the circumstances of unsound institution, the effectiveness of accountability has difficulties to be thoroughly realized through government website information disclosure. In sum, the finding contributes to a valuable reference for other countries in implementing information transparency of e-Government, and has significant implications for policy makers, government agencies, and system designers.