This thesis is a two-part exploratory inquiry into how actions of Corporate Responsibility (CR) create economic value for the company performing them, in addition to social/environmental value. The purpose of the thesis is to describe the CR initiatives of a theoretical “paragon corporation”: a corporation that excels in its CR initiatives and sees financial gain in it. The report starts by going over literature, describing the CR context that companies operate in today, and similar work. A model for describing CR activities as business activities is drawn from Nancy Bocken’s concept Business Model Archetypes, and it is proposed as a possible tool for describing economic value creation from CR activities. The first part of the study is a word frequency analysis of the annual financial reports of the companies listed on the FTSE 100, where words connected to CR are counted. The sustainability reports of the five companies that have mentioned CR terminology most in the first study are analyzed in detail during the second study, and are characterized using Bocken’s archetypes. Findings show that the paragon corporation should have CR initiatives that can be modeled after the archetypes, enabling the CR initiatives to create direct economic value for the company. The archetypes can be used when formulating a CR strategy from the ground up, or evaluating existing CR strategy. The thesis ends with suggestions for how this can be explored further.

The aim of this Masters Thesis is to propose to SYSteam Nät AB, a local Internet Service Provider (ISP) in Uppsala, Sweden, how to implement IP telephony in their existing ITinfrastructure as a service to their customers. Thus the perspective of the thesis will be that of a local Internet Service Provider. Three general areas are covered in the thesis: Market and Business Model, Technology, and Economics. Important issues for SYSteam Nät AB as an established local broadband Internet Service Provider are to both retain present customers and to attract new customers. Some believe that offering value added services such as IP telephony could do this. Implementation of IP telephony can be done in different ways to fulfil SYSteam Nät’s requirements. The analysis leads to a proposal of how SYSteam Nät could implement IP telephony. This involves many multi-faceted business, technical, and financial issues; each aspect is examined in this thesis. / Avsikten med detta examensarbete är att komma med ett förslag till SYSteam Nät AB, en lokal Internetleverantör i Uppsala, om hur de, som en service till sina kunder, kan implementera IP telefoni i sin existerande IT-infrastruktur. Detta betyder att jag behandlar frågeställningen med en Internetleverantörs perspektiv.Tre huvudområden behandlas i examensarbetet: Marknad och Affärsmodell, Teknik och Ekonomi. Som en etablerad lokal leverantör av Internet via bredband är det viktigt för SYSteam Nät AB att både behålla nuvarande kunder och att attrahera nya kunder. En del tror att man skulle kunna åstadkomma detta genom att erbjuda värdehöjande tjänster som IP telefoni. Implementering av IP telefoni, som svarar mot SYSteam Näts krav, kan utföras på olika sätt. Analysen, som leder till ett förslag hur SYSteam Nät skulle kunna implementera IP telefoni, involverar många mångfasetterade frågeställningar av affärs-, teknisk- och ekonomisk natur. Var och en av dessa aspekter behandlas i rapporten.

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / In the today’s market, there is a wide range of failed IT projects in specialized small and medium-sized companies because of poor control in the gap between the business and its vision. In other words, acquired goods are not being sold, a scenario which is very common in tourism retail companies. These companies buy a number of travel packages from big companies and due to lack of demand for these packages, they expire, becoming an expense, rather than an investment. To solve this problem, we propose to detect the problems that limit a company by re-engineering the processes, enabling the implementation of a business architecture based on sentimental analysis, allowing small and medium-sized tourism enterprises (SMEs) to make better decisions and analyze the information that most possess, without knowing how to exploit it. In addition, a case study was applied using a real company, comparing data before and after using the proposed model in order to validate feasibility of the applied model. / Revisión por pares

El presente plan de negocios expone la viabilidad, técnica y económica, asociada al cambio de modelo de negocio de una empresa en marcha de servicios, dedicada a la recolección de residuos sólidos y peligrosos, con algún nivel de separación desde el origen, para posteriormente ser procesados (clasificados) y comercializados. REDSYL es una sociedad anónima cerrada creada con RUC: 20536794558, ubicada en Huarochirí, cuyo fundador Ing. José Carlos Salsavilca, el cual actualmente realiza las labores de gerente general, interviene en el desarrollo, formalización y crecimiento de su empresa. Esta empresa se dedica al recojo y tratamiento de residuos sólidos de tipo industrial, hospitalario, y peligrosos; residuos líquidos de tipo industrial peligrosos y no peligrosos, succión y limpieza de pozos sépticos, succión y mantenimiento de trampas de grasa y otros servicios. Actualmente adolece de problemas de estrategias de gestión que ponen en riesgo la sostenibilidad de la empresa en el corto plazo. Como resultado del trabajo presentamos al gerente general de REDSYL un Plan de Sostenibilidad basado en la legislación actual Decreto Supremo N° 005-2010-MINAM Reglamento de la Ley Nº 29419 que regula la actividad de los recicladores, dando cumplimiento a la ley ayudará a mejorar el modelo de negocio. Así como, poner al mundo de los negocios una solución innovadora y creativa, que apoye significativamente el desarrollo sustentable, a través de emprendimientos basados en obtener simultáneamente beneficios económicos y ambientales. / This business plan exposes the feasibility, technical and economic, associated with the change of business model of a service company, dedicated to the collection of solid and hazardous waste, with some level of separation from the source, to later be processed (classified) and marketed. REDSYL is a closed company created with RUC: 20536794558, located in Huarochirí, whose founder engineer José Carlos Salsavilca, who currently performs the duties of general manager, is involved in the development, formalization and growth of his company. This company is dedicated to the collection and treatment of industrial, hospital, and hazardous solid waste; hazardous and non-hazardous industrial liquid waste, suction and cleaning of septic tanks, suction and maintenance of grease traps and other services. Currently it suffers from problems of management strategies that put the sustainability of the company at risk in the short term. As a result of the work, we present to the general manager of REDSYL a Sustainability Plan based on the current legislation Supreme Decree No. 005-2010-MINAM Regulation of Law No. 29419 that regulates the activity of recyclers, complying with the law will help to improve the business model. As well as, putting an innovative and creative solution to the business world, which significantly supports sustainable development, through ventures based on simultaneously obtaining economic and environmental benefits. / Trabajo de investigación

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / Currently, one of the main problems is that “time” is becoming more important, which will cause people to perform multiple tasks every day because of a hectic lifestyle, and with it the issue of lost articles. and poorly placed also increases significantly. Although there have been initiatives by some small companies to offer solutions characterized by the use of positioning technologies, these have not achieved the desired success. That is why, in this research, a scheme for the design, evaluation and implementation and marketing of a product with RFID technology with location and alert functions in the absence of proximity to solve the aforementioned problem has been proposed. The scheme and the product were validated through focus tools, surveys and scenario analysis. Likewise, the components of the business model of the scheme allow to reach the demand.

In the growing digitalization of the grocery industry, it is necessary for traditional grocery retailers to adapt their business models to the new digital era. Augmented reality (AR) and other digital tools have proven to have the ability to transform the grocery business, and it is crucial for traditional grocers to act in order to remain competitive. AR technology has been used in a number of different retail industries, such as the clothing industry and the furniture industry. The purpose of this paper is to investigate how the implementation of AR can affectthe business model of a traditional grocery retailer. A case study has been conducted with a food company in Sweden, at the request of our commissioner working in the field of digitalization of different industries. Furthermore, the Triple Layered Business Model Canvas, has been used as a tool to identify the current business model, and to give suggestions on how the future business model can look like, after an implementation of AR. The results show a change on the canvas of the three different sustainability factors, but also an identification of the different challenges a grocery retailer can face. The results show an increased collaboration with external partners and the implementation of new activities for the case company. Furthermore, the study emphasizes the impact on distribution and suppliers, as well as the social consequences. Preparation for the technology is further presented in the study.  The study contributes to increased knowledge of business model change in the grocery industry. Previous research on the impact of AR on the grocery industry has been confirmed, and this paper contributes new research investigating the impact of technological innovations on the business model of traditional grocery retailers. This study also adds knowledge on theuse of the Triple Layered Business Model Canvas as an analytical tool for sustainability and business model change. / I den växande digitaliseringen av livsmedelsbranschen är det nödvändigt för traditionella livsmedelshandlare att anpassa sina affärsmodeller till den nya digitala eran. Förstärkt verklighet (AR) och andra digitala verktyg har visat sig ha förmågan att omvälva livsmedelshandeln, och det är avgörande för traditionella livsmedelshandlare att agera för att behålla sin konkurrenskraft. AR-tekniken har använts inom ett flertal olika industrier inom detaljhandeln, såsom klädindustrin och möbelindustrin. Den här uppsatsens syfte är att undersöka hur implementeringen av AR kan påverka en traditionell livsmedelshandlarnas affärsmodell. En fallstudie har gjorts på ett livsmedelsföretag i Sverige, på begäran av vår kommissarie som arbetar inom digitalisering av olika branscher. Vidare har Triple Layered Business Model Canvas använts som ett verktyg för att identifiera den nuvarande affärsmodellen, och för att ge förslag på hur den framtida affärsmodellen kan se ut, efter en implementering av förstärkt verklighet (AR). Resultaten visar en förändring av canvasen med tre olika hållbarhetsfaktorerna, men även en identifiering över de olika utmaningarna en livsmedelshandlare kan stå inför. Resultatet visar ett ökat samarbete med externa partners samt implementering av nya aktiviteter för fallföretaget. Dessutom belyses påverkan på distribution och leverantörer, samt de sociala konsekvenserna. Vidare i studien presenteras även olika relevanta och betydelsefulla förberedelser för en implementation av AR tekniken. Studien bidrar till ökad kunskap inom förändring av affärsmodeller inom livsmedelsindustrin. Tidigare forskning om förstärkt verklighets påverkan på livsmedelsbranschen har bekräftats, och denna uppsats bidrar med ny forskning som undersöker effekten av teknologiska innovationer på affärsmodellen för traditionella livsmedelshandlare. Denna studie tillför även kunskap om användningen av Triple Layered Business Model Canvas som analysverktyg för hållbarhet och förändring av affärsmodeller.

Kaffesump ingår i kategorin matavfall- och svinn och varje år konsumerar hela Sverige cirka 79,7 tusen ton kaffe per år. Det innebär att enormt mycket kaffesump slängs och betraktas som avfall. Kaffesumpens innehåll är en resurs och kan utnyttjas inom flera olika områden. Kaffebranschen behöver ställa om från en linjär- till en cirkulär modell.  Syftet med denna studie är att, ur ett cirkulärt designperspektiv, undersöka huruvida avfall i form av kaffesump kan vara en resurs i en hållbar utveckling på svensk marknad.  Den här studien avser bidra till ökad kunskap om kaffesump som resurs, samt skapa en efterfrågan på produkter av kaffesump av konsumenter såväl som producenter. Detta för att bidra till en hållbar konsumtion i form av kunskap om- och utförande av en cirkulär kaffebransch med koppling till de globala målen 12 Hållbar konsumtion och produktion och 13 Bekämpa klimatförändringarna.  Huvudresultatet i denna studie är att kaffesump har stor potential för att vara en del i cirkulära processer, som bidrar till hållbarhet på den svenska marknaden.

Open source licensing has a significant impact on the choice of business model for companies in the software industry. Permissive open source licenses provide greater flexibility in commercial use and distribution, while restrictive licenses limit revenue generation potential. Understanding the nuances of different open source licenses and complying with licensing requirements is crucial for companies seeking to navigate the complex world of open source licensing and maximize the benefits of open source software.Companies that can successfully navigate the complex world of open source licensing and business model choice can achieve competitive advantage and long-term success in the software industry.  The objective of this thesis is to examine the impact of open source licenses on businesses and delve into how they can shape the choice of utilizing open source software, as well as their implications for business operations. We conduct a literature study and complement it with an empirical study to provide a more complete understanding of the subject. The empirical study enables us to fill in the gaps in our research and compare and validate our findings. Our findings demonstrates the significant impact that licenses can have on a business, highlighting the importance of understanding them for those utilizing open source software. While our results show that the use of open source software does not necessarily limit monetization, there can be restrictions on how products can be monetized. We discovered that the multi-licensing model, which combines an open source license with a proprietary license, can be a viable option for navigating these restrictions.

With an increased level of digitization in the retail sector, retail incumbents need to adapt their business model to the new digital era. E-commerce business and other digital tools have transformed the retail industry and incumbent retailers have to react to the changes in order to remain competitive on the market. While previous research has examined the nature of the digital tools in retail or the general impact of digital transformation on the sector, the thesis aims to investigate the impact of digital transformation on the business model of a retail incumbent. To investigate the impact of digital transformation on the business model of a retail incumbent, a single case study has been conducted at Company X, an incumbent retailer operating in Sweden. The Business Model Canvas has been used as a tool to identify the current business model of the company, and to propose future business models for Company X. The findings have resulted in the creation of three different Business Model Canvas scenarios with different levels of change in the business model. The scenarios all implied an increased cooperation with external partners and the implementation of new customer channels.The findings of the thesis contribute to an increased knowledge of retail business model change. While earlier research findings regarding the impact of digital transformation on the retail sector were confirmed in the case study, the thesis proposes new research concerning the impact on a retail incumbent’s business model. The study also contributes to how the Business Model Canvas may be used as a unit of analysis when investigating business model change. / Med en ökad digitalisering inom detaljhandeln så behöver traditionella detaljhandlare anpassa deras affärsmodell till den nya digitala eran. E-handel och andra digitala verktyg har förändrat detaljhandeln och traditionella detaljhandlare måste reagera för att behålla deras konkurrenskraft. Medan tidigare forskning har undersökt olika digitala verktyg inom handeln, eller hur digitalisering har påverkat handelssektorn på en övergripande nivå, så är den här uppsatsens syfte att undersöka den digitala transformationens påverkan på en traditionell detaljhandlares affärsmodell. För att undersöka hur digitaliseringen påverkar en traditionell detaljhandlares affärsmodell så har en fallstudie genomförts hos Företag X, en traditionell detaljhandlare i Sverige. BusinessModel Canvas har använts som ett verktyg för att identifiera den nuvarande affärsmodellen och för att ge förslag på framtida affärsmodeller som Företag X kan implementera. Resultaten har bidragit till att skapa tre olika framtida scenarier av affärsmodellen Canvas. Samtliga scenarier innebär ett ökat samarbete med externa partners och implementering av nya kundkanaler. Uppsatsen bidrar med ökad kunskap om förändring av affärsmodeller inom detaljhandel. Tidigare forskning rörande digitaliseringens påverkan på handeln har bekräftats och uppsatsen bidrar med ny forskning rörande den digitala transformationens påverkan på en traditionell detaljhandlares affärsmodell. Studien bidrar också med kunskap om hur affärsmodellen Canvas kan användas som analysverktyg vid undersökning av förändring av affärsmodeller.

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