M.A. (Sociology) / Prior to 2012, ward committees (WCs) were elected informally and with very little regulation. Ward Councillors were instructed to convene public meetings during which community members were nominated and voting was done by a raise of hands – this dissertation refers to these as “first generation” WCs. Over the last decade this process became problematic as politically motivated ward councillors, were found to manipulate the WC election for their own benefit. In 2011 public revolt ensued on a national level, and as a result it was decided that all municipalities had the option of utilising the IEC to ensure the 2012 election process would be more transparent – these will be referred to here as “second generation” WCs. Two municipalities in Gauteng province opted for this alternative; one of them was the City of Johannesburg (COJ). This dissertation looks at the relationship between a “second generation” WC and a social movement organisation (SMO) in the COJ. Since the late 1990s the South African state has placed a large emphasis on the restructuring of local government, and the creation of WCs was one outcome of this process. Simultaneously there has been a rise in social movements which serve to represent the needs of the poor and marginalised, who have seemingly been ignored by the state’s neoliberal policies. This dissertation focuses on the WC of Ward 8 and the Thembelihle Crisis Committee (TCC) as a SMO, within the context of the Thembelihle informal settlement. The former is an “invited participatory space” which has been created by the state to invite residents to participate. The latter is an “invented participatory space” created from below by the grassroots, through which residents assert their agency as active community members. Many scholars have conceptualised these participatory spaces as separate and distinct. Faranak Miraftab (2004) applied this analysis to understand the South African context, which proved valuable at the time. Subsequently, “invited spaces” were labelled as pseudo-democratic, state controlled, and hence there was the suggestion that they should be abandoned, while “invented spaces” were perceived as more accurately reflecting the views and needs of the poor in South Africa (SA). More recently, scholars such as Luke Sinwell (2012) and Claire Bénit-Gbaffou (forthcoming) have begun to argue that the binary of invited and invented is too simplistic. They have urged that we need to look more closely at the relationship between these two spaces as opposed to setting them apart. Bénit-Gbaffou claims that “invited spaces” remain important and should not be abandoned. However, scholars have not sufficiently investigated the interface of the “invited” and “invented”. By drawing on various sources, including in-depth interviews, non-participant observation, surveys, literature and informal communication, this dissertation attempts to fill this gap in the literature by presenting a concept which I refer to as “contesting space”. The concept will be used to extend beyond the invited/invented binary, and hence more accurately analyse what is taking place at the interface of the two. By analysing where the WC and TCC meet, we begin to see what happens when a powerful SMO inserts itself onto the invited space of a “second generation” WC.

Submitted by Lafaiete Santos Santiago (lafaiete.santiago@ucsal.br) on 2016-11-23T14:16:37Z No. of bitstreams: 1 CARDOSO_M_F_2009.pdf: 6483232 bytes, checksum: 5c06e57e842e852f41914fe4b4e6b1d9 (MD5) / Approved for entry into archive by Rosemary Magalhães (rosemary.magalhaes@ucsal.br) on 2017-01-14T17:28:26Z (GMT) No. of bitstreams: 1 CARDOSO_M_F_2009.pdf: 6483232 bytes, checksum: 5c06e57e842e852f41914fe4b4e6b1d9 (MD5) / Made available in DSpace on 2017-01-14T17:28:26Z (GMT). No. of bitstreams: 1 Dissertacao Maria.pdf: 6483232 bytes, checksum: 5c06e57e842e852f41914fe4b4e6b1d9 (MD5) Previous issue date: 2009-12-30 / As intervenções em áreas urbanas degradadas, nas grandes Metrópoles, têm sido objeto de inúmeros estudos e discussões. Buscase, por meio delas, encontrar formas de reduzir os quadros de degradação física e social representados pelas favelas. Nas intervenções voltadas para a recuperação das áreas ocupadas informalmente, têmse praticado diversas estratégias de promoção social através de ações integradas. Algumas experiências vêm sendo destacadas no cenário nacional, e uma delas é o Programa Ribeira Azul, implementado pelo Governo do Estado da Bahia, na cidade de Salvador, em parceria com outros organismos nacionais e internacionais. Esta dissertação descreve esse Programa integrado, implementado na capital baiana, onde está localizada uma das piores formas de moradia, representada pelas palafitas. O trabalho mostrará também que as dificuldades de acesso à infra estrutura e aos serviços sociais básicos não enfraqueceram os moradores, que, com determinação, fortaleceram os seus vínculos organizativos, desenvolveram formas de minimizar os principais problemas cotidianos e vêm desenvolvendo, juntamente com o poder público, projetos de intervenção para melhorar a qualidade de vida. Também serão apresentadas as experiências e as formas de parceria estabelecidas, que visam a fortalecer as organizações comunitárias e dar prosseguimento ao processo de desenvolvimento social da região. / The many interventions in urban areas in degradation in any large metropolis have been the object of a number of studies and discussions, by means of which it is aimed to find ways of reducing the condition of both social and physical degradation, represented by slums or shanty towns. By intervening to recover areas informally occupied, several strategies of social promotion through integrated actions have been put into practice. Some of those stand out nationally, such as "Programa Ribeira Azul", implemented by the State of Bahia in the city of Salvador, in partnership with domestic and foreign organisms. This thesis describes the integrated Programme in question in Salvador, where one of the worst and most degrading forms of dwelling persists: houses on stilts. This work also highlights the power of people from such areas to overcome the difficulties of access to infrastructure and basic social services, people who strengthened their organizational bonds so as to create ways of minimizing their everyday problems; together with the authorities in charge, they develop projects to improve their quality of life. The experiences throughout and the forms of partnership which fortified the community organizations, as well as the process of social development in the area, are also presented.

Made available in DSpace on 2014-12-17T14:20:05Z (GMT). No. of bitstreams: 1 JosemiMC_DISSERT.pdf: 1372163 bytes, checksum: bdd07a9aaee410b34d7eb1e6ab1846b3 (MD5) Previous issue date: 2011-12-22 / This study reflects on the conflicts that exist between the different forms of participation and the political representation manifested by community organizations and social movements in the city of Natal/RN. The objective is to better understand the process of political participation of the popular classes and how the different actors have represented collective demands in the struggle for rights. To this end, we mapped the organizations, social movements and participation spaces, through a type of participant research, in which we had the opportunity to experience and study different forms of collective action and events instigated by the community organizations and the Movement for the Struggle in the Neighborhoods, Villages and Slums (Movimento de Luta nos Bairros, Vilas e Favelas) MLB. From the theoretical contributions of authors such as Maria da Gl?ria Gohn, Marco Aur?lio Nogueira, Virginia Fontes, Vera da Silva Telles, Roberto Da Matta and Carlos Monta?o, as well as the empirical data collected, the study revealed that on representing their segments and occupying different spaces of participation, some actors have formed partnerships with the State, putting collective demands on a second plane. Contrarily, other actors have articulated their struggle around collective demands and manifested through direct action, mobilizing and asserting themselves in defense of a project for society / A pesquisa prop?e uma reflex?o sobre os conflitos existentes entre as diferentes formas de participa??o e de representa??o pol?tica manifestadas pelas organiza??es comunit?rias e movimento social do munic?pio de Natal/RN. O objetivo ? compreender o processo de participa??o pol?tica das classes populares e como diferentes atores t?m representado as demandas coletivas na luta por direitos. Para isso, realizamos um mapeamento das organiza??es, movimentos sociais e espa?os de participa??o, o que resultou em uma pesquisa participante atrav?s da qual tivemos a oportunidade de vivenciar e estudar diferentes formas de a??o coletiva e acontecimentos desencadeados pelas organiza??es comunit?rias e o Movimento de Luta nos Bairros, Vilas e Favelas - MLB. A partir da contribui??o te?rica de autores como Maria da Gl?ria Gohn, Marco Aur?lio Nogueira, Virginia Fontes, Vera da Silva Telles, Roberto Da Matta e Carlos Monta?o, bem como da pesquisa emp?rica realizada, o estudo revela que, ao representar seus segmentos e ocupar diferentes espa?os de participa??o, alguns atores t?m constru?do parcerias com o Estado, colocando em segundo plano as demandas coletivas. De modo contr?rio, outros atores t?m se articulado em torno de demandas coletivas e manifestado atrav?s de a??es de mobiliza??o e reivindica??es a defesa de um projeto de sociedade

Contexte. L’insécurité alimentaire touche près de 11% des ménages au Québec. Les programmes alimentaires communautaires et l’aide alimentaire des banques alimentaires sont les principales interventions pour répondre à ce problème. Ces organismes communautaires en sécurité alimentaire (OCSA) opèrent avec des ressources humaines, financières et matérielles instables et souvent insuffisantes : pour ajuster l’offre à la demande, ils doivent souvent limiter le nombre de ménages desservis, la qualité de provisions ou de l’aide offerte. Considérant ces contraintes, est-ce qu’ils ont des opérations efficaces pour accomplir leur mission? Aucun modèle d’évaluation de l’efficacité organisationnelle (EO) n’existe. Une poignée d’études réalisées en milieu urbain ont analysé les opérations des OCSA, alors qu’une hétérogénéité de façons de faire existe. Objectif. Cette étude exploratoire propose un modèle permettant d'associer les capacités d’OCSA à des mesures d’EO, selon une approche multidimensionnelle. Elle vise aussi à comparer les opérations des OCSA dans quatre régions du Québec. Méthode. Une analyse secondaire des données a été réalisée sur les données d’une enquête téléphonique préliminaire à l’étude longitudinale PARCOURS : demander de l’aide alimentaire, et après?. Entre novembre 2017 et juin 2018, des représentants de 141 OCSA ont répondu à un questionnaire dressant un portrait de leurs opérations. L’échantillon incluait 64 organismes DON (i.e. don d’aliments) et 77 organismes classés DON+ (i.e. don avec des activités de développement des capacités en alimentation), situés en milieu urbain (n=60), semi-urbain (n=43) et rural (n=38). Trois dimensions de l’OE des OCSA, réparties en cinq mesures ont été analysées : le volume de service (ménages desservis annuellement), la qualité des paniers offerts (diversité alimentaire et valeur monétaire) et la qualité de l’aide (fréquence du don et conditions d’accès). Les associations ont été testées pour les capacités suivantes : la présence d’employés, les liens de collaboration avec des entreprises alimentaires, la présence d’usagers sur des comités, la publication en ligne de documents stratégiques, en plus du type de milieu et de programme. Résultats. Les organismes DON+ étaient plus développés que les organismes DON, sans nécessairement desservir plus de ménages. Pour l’ensemble des OCSA, lorsque le nombre de ménages desservis était plus faible, la qualité des paniers offerts était meilleure en ce qui concernait la diversité. La collaboration avec des entreprises alimentaires, la publication en ligne de documents stratégiques, la présence d’employés et le fait d’être situé en milieu rural étaient positivement associés à l’EO. Conclusion. Au-delà du nombre de ménages desservis, d’autres mesures de l’EO doivent être considérées pour évaluer le travail des OCSA. Notre modèle propose quelques pistes pour évaluer l’EO et identifier les meilleures pratiques. Davantage d’études sont nécessaires pour valider le modèle proposé. / Background. Food insecurity affects 11% of households in Québec. This problem is partially relieved by community food programs and food pantry assistance. These food security community organizations (FSCOs) operate with insufficient and unstable human, financial and material resources. To adjust supply with increasing demand, they must limit either: the number of households served, the quantity of the food offered or the quality of the assistance. In the face of these constraints, are FPs effectively accomplishing their mission? No model assessing FPs’ organizational effectiveness (OE) exists. Many ways of doing so exists, yet only a few studies in urban settings have documented FSCOs operations. Objective. This exploratory study aims to propose a model that associates capacities with measures of OE, defined by a multidimensional approach. This study also aims to compare operations of FSCOs located in four Quebec regions. Methods. We draw on data from a preliminary phone survey of the PATHWAYS STUDY: Asking for food aid, and then?. Between November 2017 and June 2018, respondents from 141 FSCOs were surveyed to provide in-depth description of their operations. The sample included 64 FD (food donation organizations) and 77 FD+ (FD organizations that included other food capacity-building activities), located in urban (n=60), semiurban (n=43) and rural (n=38) settings. Three dimensions of FSCOs’ OE, for a total of five measures, were analyzed: service volume (annual number of households), quality of hampers (diversity and monetary value) and quality of assistance (frequency of FD and access limitations). Associations with these capacities were tested: presence of employees, online publication of strategic documents, collaboration with private food suppliers, user implication in committees, and FP settings and program type. Results. FD+ organizations seemed overall more developed without necessarily providing food to more households. For all FSCOs, when the number of households requesting assistance was lower, the quality of the offered food was higher in variety. Collaborating with private food suppliers, publishing strategic documents online, presence of employees and being located in rural settings were capacities positively associated with OE. Discussion. Beyond the number of households served, other measures of OE need to be considered to assess FSCOs. Our model provides some guidance to assess their OE and identifies best practices. More research is needed to validate our model.

Les changements économiques des dernières décennies telles que la mondialisation et la libéralisation des marchés ont modifié la structure des entreprises et les flux d’échanges, et ce en affectant l’organisation du territoire. Les services gouvernementaux, appuyés des organismes communautaires, ont réagi en développant diverses stratégies à l’échelle locale. Ainsi, ils répondent à une variété de besoins socioéconomiques et s'adaptent aux changements dans les quartiers montréalais. Sur le plan économique, diverses organisations favorisent l'entrepreneuriat local par diverses actions et stratégies. Cette recherche s'intéresse au rôle et aux effets des organismes communautaires dans le développement et la consolidation de petites entreprises via leur rôle sur la viabilité et la vitalité des entreprises dans l’un des arrondissements les plus hétérogènes de Montréal. Spécifiquement, elle s’intéresse à l’effet de ces actions sur le développement entrepreneuriale locale dans l’arrondissement de Côte-des-Neiges/ Notre-Dame-de-Grâce à cause de son caractère hétérogène sur le plan ethnique, sur le plan socio-économique et de ses particularités géographiques. Les résultats obtenus indiquent que la viabilité des entreprises est à la base de la majorité des actions et stratégies déployés par les organismes de soutien. Pour ce qui est de l’enracinement des entreprises, il y a beaucoup d’externalités liées au marché qui influencent les décisions du lieu d’établissement et de relocalisation et qui sont hors de portée des actions des organisations. Globalement, nous pouvons dire que Montréal est une ville résiliente. En effet, l’organisation du milieu communautaire permet, malgré quelques lacunes dans les stratégies de promotions et de répartitions des tâches, un soutien adéquat aux entrepreneurs. Du travail reste à faire afin de valoriser l’entrepreneuriat comme métier auprès de la population et encourager les universitaires à auto-entreprendre. / The economic changes of the last decades such as globalization and liberalization of markets has changed the business structure and trade flows, thus affecting the organization of the territory. Community organizations, complementary with government services, have responded and are responding with various strategies, including those acting locally. They are responding to a variety of socio-economic needs and are adapting to changes in neighbourhoods. On the economic front, various organizations promote local entrepreneurship through various actions and strategies. This research examines the role and impact of community organizations in the development and consolidation of small businesses. How do the organizations impact on the vitality and viability of businesses in one of the most heterogenic boroughs of Montreal. We are also interested in their strategies and actions to improve the viability and business roots in the community, specifically on the impact of these actions on the local entrepreneurial development in Cote-des-Neiges / Notre-Dame-de-Grâce because of its heterogeneity in terms of ethnicity, socio-economic and its geographical features. The results obtained indicate that the majority of actions and strategies undertaken by organizations refer to enterprise viability. In terms of firmly establishing companies, there are many externalities that influence the entrepreneur’s decisions on the establishment and relocation of enterprises which are beyond the actions of local organizations. Overall, we can qualify Montreal as a resilient city. Indeed, the organization of the community services permits, despite some shortcomings in the strategies for promotion and distribution of tasks, an adequate support to entrepreneurs. Work remains to be done on promoting entrepreneurship as an occupation among the population and encourage academics to work in this field.

Les changements économiques des dernières décennies telles que la mondialisation et la libéralisation des marchés ont modifié la structure des entreprises et les flux d’échanges, et ce en affectant l’organisation du territoire. Les services gouvernementaux, appuyés des organismes communautaires, ont réagi en développant diverses stratégies à l’échelle locale. Ainsi, ils répondent à une variété de besoins socioéconomiques et s'adaptent aux changements dans les quartiers montréalais. Sur le plan économique, diverses organisations favorisent l'entrepreneuriat local par diverses actions et stratégies. Cette recherche s'intéresse au rôle et aux effets des organismes communautaires dans le développement et la consolidation de petites entreprises via leur rôle sur la viabilité et la vitalité des entreprises dans l’un des arrondissements les plus hétérogènes de Montréal. Spécifiquement, elle s’intéresse à l’effet de ces actions sur le développement entrepreneuriale locale dans l’arrondissement de Côte-des-Neiges/ Notre-Dame-de-Grâce à cause de son caractère hétérogène sur le plan ethnique, sur le plan socio-économique et de ses particularités géographiques. Les résultats obtenus indiquent que la viabilité des entreprises est à la base de la majorité des actions et stratégies déployés par les organismes de soutien. Pour ce qui est de l’enracinement des entreprises, il y a beaucoup d’externalités liées au marché qui influencent les décisions du lieu d’établissement et de relocalisation et qui sont hors de portée des actions des organisations. Globalement, nous pouvons dire que Montréal est une ville résiliente. En effet, l’organisation du milieu communautaire permet, malgré quelques lacunes dans les stratégies de promotions et de répartitions des tâches, un soutien adéquat aux entrepreneurs. Du travail reste à faire afin de valoriser l’entrepreneuriat comme métier auprès de la population et encourager les universitaires à auto-entreprendre. / The economic changes of the last decades such as globalization and liberalization of markets has changed the business structure and trade flows, thus affecting the organization of the territory. Community organizations, complementary with government services, have responded and are responding with various strategies, including those acting locally. They are responding to a variety of socio-economic needs and are adapting to changes in neighbourhoods. On the economic front, various organizations promote local entrepreneurship through various actions and strategies. This research examines the role and impact of community organizations in the development and consolidation of small businesses. How do the organizations impact on the vitality and viability of businesses in one of the most heterogenic boroughs of Montreal. We are also interested in their strategies and actions to improve the viability and business roots in the community, specifically on the impact of these actions on the local entrepreneurial development in Cote-des-Neiges / Notre-Dame-de-Grâce because of its heterogeneity in terms of ethnicity, socio-economic and its geographical features. The results obtained indicate that the majority of actions and strategies undertaken by organizations refer to enterprise viability. In terms of firmly establishing companies, there are many externalities that influence the entrepreneur’s decisions on the establishment and relocation of enterprises which are beyond the actions of local organizations. Overall, we can qualify Montreal as a resilient city. Indeed, the organization of the community services permits, despite some shortcomings in the strategies for promotion and distribution of tasks, an adequate support to entrepreneurs. Work remains to be done on promoting entrepreneurship as an occupation among the population and encourage academics to work in this field.

Ce mémoire de maitrise explore l’hétérogénéité et la diversité dans le Village de Montréal. Il s’intéresse à ce quartier au-delà de ce que sa vitrine commerciale laisse voir. Ses lieux de sortie et de rencontres, tout comme ses autres commerces et ses tissus résidentiel et communautaires, ne seraient pas des blocs homogènes, mais des mosaïques qui sont investies par une multitude de personnes, de groupes et de communautés. Ceux-ci, dépendamment de leurs trajectoires et de leurs parcours, ont des perceptions et des vécus forts différents les uns des autres des mêmes lieux, d’une part, et du Village dans son ensemble, d’autre part. Sur la base d’une analyse documentaire et de six (6) entrevues menées auprès de personnes qui fréquentent les milieux communautaires et activistes LGBTQ, ce mémoire révèle les multiples stratégies et manières d’occuper l’espace urbain dans le Village, et les réseaux et les lieux où s’observe cette diversité. / This Master’s thesis explores the diversity and heterogeneity of space within Montréal’s (gay) Village. It seeks to analyze this neighborhood beyond what its ‘commercial showcase’ might reveal at first sight. The Village’s bars and clubs, as well as its shops, community organizations and sociodemographic composition, are not thought as homogeneous, but rather mosaics of multiple people, groups and communities across space. These latter, depending on their trajectories and routes, often have different perceptions and experiences of a single place or of the Village as a whole. Based on a document analysis and interviews with six (6) LGBTQ activists, this thesis reveals multiple strategies and ways to engage space, as well as the networks and spaces within Montreal’s Village where this diversity can be experienced.

No description available.

The relevance of this master's thesis lies in the fact that in the conditions of high competition in the labor market, organizations need trained highly qualified personnel. Soft skills of specialists are valued on a par with professional skills, they are amenable to development, if you use the necessary technologies correctly. This paper was the first time that technologies and applications for soft skills were classified. The study shows the benefits of active participation of students in the activities of public organizations, in extracurricular activities, for the development of soft skills of the future specialist. Among the most significant practical results are recommendations to improve the soft skills technologies of participants of public organizations of UrFU and "Soft skills development program for participants of student groups." / Актуальность данной магистерской диссертации заключается в том, что в условиях высокой конкуренции на рынке труда организациям необходим подготовленный высококвалифицированный персонал. Мягкие навыки специалистов ценятся наравне с профессиональными, они поддаются развитию, если грамотно использовать необходимые технологии. В данной работе впервые была проведена классификация технологий и вариантов их применения для развития soft skills. Проведенное исследование свидетельствует о пользе активного участия студентов в деятельности общественных организаций, во внеучебной деятельности, для развития мягких навыков будущего специалиста. К числу наиболее значимых практических результатов следует отнести рекомендации по совершенствованию технологий развития soft skills участников общественных организаций УрФУ и «Программу развития soft skills у участников студенческих отрядов».

Cette thèse porte sur le rôle des organismes communautaires entre 1994 et 2002 dans l’élaboration de politiques pour lutter contre la pauvreté au Québec et en Irlande et ce, dans un contexte de gouvernance. Au cours de années 1980 et 1990, des gouvernements, dont ceux du Québec et de l’Irlande, ont fait appel à des organismes communautaires pour que ceux-ci participent à la gestion des services sociaux ainsi qu’à la formulation des politiques sociales. Cette participation s’est inscrite dans le cadre de nouveaux arrangements politiques, soit des nouvelles formes de gouvernance alors que les gouvernements éprouvaient des difficultés à remédier à l’accroissement des inégalités sociales. Cependant, il demeure difficile de discerner en quoi l’établissement de ces nouvelles formes de gouvernance a façonné le rôle des organismes communautaires dans l’élaboration des politiques pour lutter contre la pauvreté. De plus, les partenariats sociaux en Irlande relèvent d’un processus davantage institué que la concertation au Québec, ce qui a entraîné des différences au plan des mobilisations sociales. L’objectif de cette thèse est donc celui de mieux cerner le lien entre les nouvelles formes de gouvernance et la mobilisation sociale des organismes communautaires dans l’élaboration de politiques pour lutter contre la pauvreté. L’hypothèse mise en avant est que l’efficacité de l’action collective dépend de la manière dont les organismes communautaires s’y prennent pour pallier l’incertitude qui caractérise les modes de gouvernance. Sur le plan théorique, cette thèse mise sur les interactions entre acteurs et, plus particulièrement, sur la formation de réseaux de politiques publiques. Cela implique plus précisément de cerner comment les acteurs coordonnent des activités entre eux et se rallient autour d’un même thème, comme celui de la lutte contre la pauvreté. Lorsque la coordination des activités est forte et que le ralliement autour d’un même thème est important, on parle de coalition de cause. La nécessité de former une coalition se produit dans le contexte d’un champ institutionnel incertain, comme c’est le cas pour les mécanismes de concertation au Québec. Mais le caractère incertain du champ institutionnel entraîne aussi des divergences à l’intérieur de la coalition instaurée à cette occasion, ayant pour effet d’affaiblir la mobilisation sociale. Ainsi, l’interprétation que font les organismes communautaires des nouvelles formes de gouvernance façonne la manière dont ces organismes vont définir la lutte contre la pauvreté et élaborer leurs stratégies. Sur le plan méthodologique, le choix des cas de l’Irlande et du Québec repose dans les différences qui existent en termes de gouvernance et ce, alors qu’ils partagent de fortes similarités. Tant l’Irlande que le Québec sont caractérisés par des économies de marché ouvertes, des régimes d’État-providence de type libéral ainsi que l’emprise, par le passé, de l’Église catholique dans les services sociaux. Cependant, ces deux cas diffèrent en ce qui concerne le rôle de l’État, le système électoral, le statut juridico-politique, le caractère de leur économie et la place occupée par le milieu communautaire par rapport à l’État. Ces différences permettent de rendre compte du moins en ce qui concerne le Québec et l’Irlande, de la manière dont l’action collective découle de la relation entre les stratégies des acteurs et le contexte dans lequel ils se situent. Cette thèse montre comment, dans un processus davantage institué, comme c’est le cas des partenariats sociaux en Irlande, la mobilisation sociale s’avère plus efficace que lorsqu’elle se situe dans le cadre d’un processus moins institué, comme ce qu’on peut observer avec la concertation au Québec. Bien que, dans les deux cas, l’influence du milieu communautaire en matière des politiques sociales demeure mitigée, la mobilisation sociale des organismes communautaires irlandais s’est avérée plus efficace que celle de leurs homologues québécois eu égard de la formulation de politiques pour lutter contre la pauvreté. Au Québec, bien que les organismes communautaires sont parvenus à former une coalition, soit le Collectif pour une loi sur l’élimination de la pauvreté, leur mobilisation s’est trouvée affaiblie en raison de la prédominance de divergences entre acteurs communautaires. De telles divergences étaient aggravées en raison du caractère incertain du champ institutionnel lié à la concertation. En Irlande, bien que les organismes communautaires ont dû faire face à des contraintes qui rendaient difficiles la formation d’une coalition, ceux-ci ont pu néanmoins se mobiliser autrement, notamment en raison de liens formés avec des fonctionnaires dans le cadre des ententes partenariales. / This dissertation concentrates on the role community organisations played between 1994 and 2002 in the development of anti-poverty policies in Québec and in Ireland. The elaboration of these policies took place within a context characterized by new forms of governance, that is new political arrangements designed to include non-governmental actors in the policy process. Indeed, since the 1980s and 1990s, community organizations have been called upon by their governments to take part in the delivery of social services and, in particular, in the development of anti-poverty policies. This comes at a time when governments are having difficulty addressing social inequalities. But despite greater inclusion of community organizations into the policy process, the extent of their role in social policy development remains difficult to ascertain. This is made all the more difficult on account of institutional differences, like those that exist between social partnerships in Ireland and cooperation-based initiatives (« la concertation ») in Québec. The objective of this dissertation is therefore to understand how new forms of governance shaped community organizations’ efforts to mobilize around the fight against poverty. The hypothesis put forth in this dissertation is that collective action is shaped by the way in which community organizations compose with the uncertainty which characterizes new modes of governance. The theoretical framework focuses on the way in which actors interact in the course of the development of anti-poverty policies. These interactions are characterized by the formation of policy networks. Their cohesion depends on the extent to which actors coordinate their activities and also rally around a similar theme, like that of fighting against poverty and social exclusion. When a policy network is highly cohesive, it resembles an advocacy coalition. This happens when actors’ mobilization efforts take place within a less institutionalized process. Because such a process is marked by uncertainty, it becomes necessary for actors such as community organizations to form a coalition. However, with that uncertainty differences emerge over strategy within such a coalition. As a result, the formation of a coalition does not, in and of itself, guarantee a strong mobilization. Put simply, community organizations’ efforts depend on the way in which they interpret the new forms of governance in which they participate. From a methodological standpoint, the choice to study Québec and Ireland on a comparative basis lies in the fact that although the two cases share strong similarities, they differ sharply when it comes to governance. Both are small open economies, have liberal welfare states and have, in the past, been characterized by the Catholic Church’s predominance in social services. However, these cases differ in terms of the role of the state, their electoral systems, their judicial and political status, the nature of their economies and the role of the community sector in public policy. Such a comparison renders it possible to better understand in what way actors’ strategies are related to the wider context in which they find themselves. This dissertation has found that while social mobilization may, in the context of an institutionalized process, seem weak, it is more effective in enabling community organizations to exert influence in the development of anti-poverty policies. This was the case in Ireland. Indeed, while the social partnership process constrained community organizations in forming a coalition, it also enabled them to form ties with key civil servants. This gave community organizations the opportunity to tailor their demands in an effective manner. Such a margin of manoeuver did not exist for community organizations in Québec. Moreover, the need to form a coalition resulted in community organizations diverging over strategy. Their divergences stemmed from the uncertain form « la concertation » took in the development of Bill 112, the anti-poverty bill. While community organizations did form a coalition, the Collective to Eliminate Poverty, disagreements over strategy took over, thus weakening mobilization efforts.