Acts of incivility in nursing education and practice settings are a growing concern. Previous research has indicated that uncivil behaviors, especially among nurses in the healthcare workplace, create toxic work environments and pose risks to patient safety. Uncivil behaviors among nurse educators and students were found to erode the learning environment and lead to poor program outcomes. Researchers provided evidence to show varied levels of incivility in academic and workplace environments and recommended solutions to improve civility, yet little evidence exists to show how nurse faculty approach civility promotion in their practices. This qualitative, descriptive study was designed to explore the actions and decisions of prelicensure nurse faculty who promote civility in their baccalaureate programs. Fifteen full-time, prelicensure nurse faculty from varied baccalaureate programs across the southeastern United States volunteered to participate in individual, online interviews. Husted and Husted's theory of bioethical symphonology was used to support the study design and analyze the findings. Thematic analysis of participant interview transcripts revealed 4 themes to explain civility promotion actions and decisions which included (a) guiding civil professionalism, (b) championing civil communication, (c) negotiating civil partnerships, and (d) empowering civility awareness. The findings of this study are beneficial to nurse faculty seeking civility promotion solutions which will enhance awareness, knowledge, and professional civility skills among nursing students and effect positive social change as new graduate nurses are prepared to promote civility in the healthcare workplace.

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The diploma thesis combines the issue of the educational system in the Czech Republic with the issue of social exclusion that contributes to the tendency of the emergence of segregated schools in which Roma are often found. Another issues to combines with is civil society, both in terms of its organized form - non-profit organizations so from the point of view of its subjectively perceived component so-called civility. In the theoretical part are presented the knowledge from these areas needed to understand the problems and to place the research part in the context. The methodological part of the thesis monitors the activities of non-profit organizations dealing with pre-school preparation of children from socially disadvantaged environment, their relationships and cooperation with state institutions, their role in the education process and factors contributing to the fact that these children are to a great extent provided with pre-school education by civil society organizations. One of the research questions concerns the role of these non-profit organizations in the inclusion of Roma children in the elementary school system.

With the rise of religious plurality and the global public resurgence of religion, deep social unrest and even fatal violence have resulted in a compelling need for plural societies to construct a framework of ‘public civility’. Recently, secularist frameworks such as multiculturalism and legal pluralism have been put forward. Yet, insofar as these approaches are considered non-moral, they are relativistic, and thereby lack the resources needed to ground a universal public civility. Also, approaches to building a ‘just society’ within both Catholic social thought and Islamic jurisprudence have been made specifically on the basis of ‘the common good’. The problem with these approaches is that the so-called ‘common good’ is internally defined such that the ‘good’ is ineluctably uncommon. A more promising basis on which to construct a universal framework of public civility is found in the classical notion of ‘the human good’. The argument proceeds in three main stages: (1) a critical assessment of ideological and sociological forces which have resulted in the fragmentation of modern society and the decline of public life; (2) a delineation of ‘the human good’ on the basis of which I construct a framework of public civility between Catholic and Islamic traditions; and (3) an illustration of the proposed framework in Mindanao, Philippines which represents one of the longest standing internal conflicts in history. The main contention is that Catholic and Islamic political theologies enhance the construction of public civility when reframed in terms of ‘the human good’ in contrast to ‘the common good’. In support of this thesis, I explore the Catholic doctrine of the imago dei and the Islamic notion of fiṭra as prospective conceptual counterparts to the idea of ‘the human good’. I conclude by analyzing the cosmopolitan scope of a framework of public civility as based on ‘the human good’.

This chapter investigates ways in which civility and mindful speech within the library workplace can improve the quality of employees’ interactions with each other. While most examinations of communication within libraries focus on the exchange between patrons and providers, this case study focuses on the vehicle of communication among co-workers and examines how civil discourse coupled with mindful speech reinforced by mindful actions can foster an atmosphere of cooperation, leading ultimately to empathy. We highlight common points within national and local civility initiatives which allow institutions to preserve their own unique culture while adhering to accepted benchmarks of civil dialogue. Although we present a mix of suggested strategies for cultivating mindful words and actions, based on empirical research limited to our own institution, we recommend civility and mindful speech leading to mindful action as gateways toward the adaptation of healthy shared values. Emphasizing civility, one of the cornerstones of civilization and peaceful coexistence, has widespread practical and social implications for countering the detrimental effects of poor communication. This effective, affordable, and attainable practice can repair the underdeveloped, fractured, and even dysfunctional relationships which lead to low workplace morale.

In Northern Ireland, the Good Friday Agreement brought with it a great deal of attention and initiatives to construct and increase intergroup contact and shared spaces in an effort to reconcile divided nationalist/Catholic and unionist/Protestant communities. In the time following this peace agreement, the Belfast Giants ice hockey team was established, and in their 16 years as a team they have become one of the most attended spectator activities in Belfast, trending away from the tribalism, single-space, single-class, and single-gender dynamics of modern sport in Northern Ireland. This thesis research followed the supporters of the Belfast Giants throughout the 2015-2016 ice hockey season to better understand the encounters across historical divisions that are occurring in the Scottish and Southern Energy (SSE) Arena. The research of this PhD thesis is directed by the concepts of social capital, intergroup contact, and civility. These concepts, when placed within the context of divided society, contribute to the thesis' guiding analytical framework, which offers thematic guideposts in areas of prejudice and anxiety, tolerance and trust, space and identity. Influenced by in-depth qualitative research that seeks to access local voices, this research takes the conceptual and analytical guidance into the stands of the SSE Arena. In this way, the unique 'side-by-side' methodology, which involved conducting interviews with the person in the seat to my left or right at Belfast Giants ice hockey games while immersing myself in the supporter community, emerged as not only a contribution to unearthing new voices in this oft-studied region, but also as an innovative contribution to qualitative methodological literatures. Beyond the methodological contribution, this thesis makes two further contributions to existing academic literatures on post-peace agreement relationships. The first of these is through the clear relationship between identity and space that are evident in its findings. Between the poles of conflict and reconciliation are the complex and simple interactions, which when placed in the SSE Arena at a Belfast Giants game illustrate the multi-layered and fluid nature of identity. The thesis finds the hockey arena is a space where a shared identity, 'the hockey family', materialises and includes nationalist and unionist populations. This shared identity is deeply connected to a physical place and activity that are situated outside the all-encompassing nature of division in present-day Belfast. However, within the unusual setting of an ice hockey arena in Northern Ireland there emerges ordinariness in encounter across historical cleavage, and from these mundane interactions comes the final contribution 'side-by-sidedness'. Influenced by supporters' willingness to sit side-by-side those on the opposite side of a historical division who they may not be willing to live beside, this theme is framed as a lightened encounter that challenges assumptions inherent in post-peace agreement settings. The research findings frame the SSE Arena as a site of sanctuary from polarised sectarian identities and activities, as well as a site of resistance from overarching peace agendas that push shared space and seek reconciliation. Side-by-sidedness exists in the everyday between these two poles. In highlighting this space between, this theme challenges the assumptions of 'face-to-faceness' that are inherent across the three concepts informing this thesis and through utilising notions of everyday peace and everyday division to include the relational, the spatial and the metaphorical, this thesis' meta-theme frames a new way of 'getting on with it' in the shadows of conflict.

abstract: As an outlet of communication between internet users, digital social media has created opinionated engagement between people that have similar and often contrasting views, just like those in face-to-face communication (Mckenna & Bargh, 2014). The problem is that these digital conversations occur in a synthetic environment, causing users to develop alternative psychological patterns of engagement (Lauren & Hsieh, 2014), that could potentially push them to inadvertently or unknowingly create and participate in negative social interaction with others. The purpose of this study was to determine and assess the needs of a writing heuristic for social media participants to use in engagement with others to increase coherency, civility, and engagement response in content. Research explored existing literature on engagement behavior in digital social media and computer-mediated communication (CMC) and was then used in qualitative sentiment analysis of business-to-consumer social media environments, aiming to recognize the needs in developing a social media writing heuristic. This research found that such heuristic should prompt and advise users to remove ambiguity within engagement practices, encouraging the implementation of salient social markers and nonverbal cues in text. Social media users should also be prompted to create familiarity with others through the posing of messages in an emotional frame that is aligned with their audience’s emotional attitudes, increasing persuasive argumentation and discussion. As well, users should be prompted to thoroughly understand the issues in discussion and follow dynamics to create productive engagement, while avoiding engagement with negative commentary. / Dissertation/Thesis / Masters Thesis Communication 2016

Submitted by Maike Costa (maiksebas@gmail.com) on 2017-07-18T14:18:10Z No. of bitstreams: 1 arquivototal.pdf: 1555350 bytes, checksum: e33fa6aeaca7353896df4c0f250ebb2a (MD5) / Made available in DSpace on 2017-07-18T14:18:10Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 1555350 bytes, checksum: e33fa6aeaca7353896df4c0f250ebb2a (MD5) Previous issue date: 2015-02-23 / Conselho Nacional de Pesquisa e Desenvolvimento Científico e Tecnológico - CNPq / The priming of human values is studied insufficiently in the literature, defendant efforts that seek to prove their effectiveness in changing behavior. In this dissertation, adopting the functionalist theory of human values, we sought to contribute to the literature on this relationship. Thus were prepared four studies aiming to develop a reliable measure of civility, identify related evaluative this construct and evaluate the effect of priming values in this behavior. The first study aimed to develop a self-report scale of civility, and counted with the participation of 510 university students (M = 22.2, SD = 6.39; 56.2% female). Through an exploratory factor analysis (PAF method), this study showed a measure with three-factor structure, presenting satisfactory internal consistency indices (α > .80). The second study evaluated the evaluative correlates of civility, using the scale developed in Study 1, and tested the prediction of priming values in this construct and was used a sample of 184 university students (M = 24.7, SD = 7.03; 51.1% female). As a result, significant correlations were found between the sub-functions with type of central and personal guidance with the civility scale. However, the results showed no significant effect of priming values in this construct. The third study had the same objectives of the study two, however it was used as output variable an implicit measure of civility, seeking to reduce the bias inherent in the self-report measures. He was assisted with a sample of 65 university students (M = 20.5, SD = 2.49; 73.8% women). The results of this study showed significant results only for the correlation between the normative Sub and the implicit measure of civility. In addition, also met marginally significant relationship between supra Sub and measurement (p = 0.08). Concerning the influence of the priming on the implicit measurement values of civilization, there were no significant effects. The fourth and final study was the last attempt of this dissertation to confirm evaluative correlates of civility and evaluate the effect of different types of priming in this construct. To this end, counted with the participation of 61 university students (M = 22.5, SD = 4.72; 57.4% female). The results indicated significant correlations only between civility behavior and the supra Sub. In relation to priming values, again not yielded any significant results. Given the above, the results previously reported indicated that there is a clear relationship between the values and the civility behavior. However, the findings regarding the influence of priming values civility did not support the evidence that others present studies in the literature presented. These findings indicate that priming technique used was not effective to activate the evaluative content that could cause effects on behavior. Maybe by the relevant abstract character to construct stimulated, need more complex stimuli and involving greater effort, as the studies in the literature that found significant effects. / O priming de valores humanos é estudado de maneira insuficiente na literatura, sendo demandados esforços que busquem comprovar a sua eficácia na mudança de comportamentos. Na presente dissertação, adotando-se a Teoria funcionalista dos valores humanos, buscou-se contribuir com a literatura a respeito desta relação. Deste modo, foram desenvolvidos quatro estudos com os objetivos de elaborar uma medida confiável de civilidade, identificar os correlatos valorativos deste construto e avaliar o efeito do priming de valores neste comportamento. O primeiro estudo buscou desenvolver uma escala de autorrelato de civilidade, tendo contado com a participação de 510 estudantes universitários (M = 22,2; DP = 6,39; 56,2% mulheres). Por meio de uma análise fatorial exploratória (método PAF), este estudo apresentou uma medida com estrutura trifatorial, tendo apresentado índices de consistência interna satisfatórios (α > 0,80). O segundo estudo buscou avaliar os correlatos valorativos da civilidade, utilizando-se a escala elaborada no Estudo 1, e testou-se a predição do priming de valores neste construto, tendo sido utilizada uma amostra de 184 universitários (M = 24,7; DP = 7,03; 51,1% mulheres). Os resultados apresentaram correlações significativas entre as subfunções com tipo de orientação central e pessoal com a escala de civilidade. No entanto, os resultados não apresentaram efeito significativo do priming de valores neste construto. O terceiro estudo teve os mesmos objetivos do Estudo 2, entretanto utilizou-se como variável dependente uma medida implícita de civilidade, buscando reduzir o viés inerente às medidas de autorrelato. Para isso, contou-se com uma amostra de 65 universitários (M = 20,5; DP = 2,49; 73,8% mulheres). Os achados deste estudo apresentaram resultados significativos apenas para a correlação entre a subfunção normativa e a medida implícita de civilidade. Além disso, encontrou-se também uma relação marginalmente significativa entre a subfunção suprapessoal e a medida citada (p = 0,08). No que diz respeito à influência do priming de valores na medida implícita de civilidade, não houveram efeitos significativos. O quarto estudo foi a última tentativa da presente dissertação para confirmar os correlatos valorativos da civilidade e avaliar o efeito de diferentes tipos de priming neste construto. Para tal, contou-se com a participação de 61 universitários (M = 22,5; DP = 4,72; 57,4 % mulheres). Os resultados indicaram correlações significativas apenas entre o comportamento de civilidade e a subfunção suprapessoal. Já em relação ao priming de valores, novamente não obteve-se qualquer resultado significativo. Diante do exposto, os resultados previamente reportados indicaram que há um relacionamento evidente entre os valores e o comportamento de civilidade. No entanto, os achados em relação à influência do priming de valores na civilidade não apoiaram as evidências que outros estudos presentes na literatura apresentaram. Estes achados indicam que a técnica de priming utilizada não foi eficaz para ativar os conteúdos valorativos que pudessem provocar efeitos no comportamento. Talvez pelo caráter abstrato pertinente ao construto estimulado, seja necessário estimulações mais complexas e envolvendo maior esforço, tal como os estudos presentes na literatura que encontraram efeitos significativos.

Comment vivre ensemble ? Molière nous divertit à la fois en peignant les mœurs de son temps et en donnant à réfléchir à cette question. La civilité est une de ses réponses. Elle fleurit au XVIIe siècle, où les « honnêtes gens » suivent les traités qui enseignent les bonnes manières et cherchent à plaire et à rendre la société mondaine plus raffinée. La civilité camoufle délibérément les différences entre les personnes et les rangs, et donne délicatement une place à tout le monde dans la société. Mais cette civilité est en même temps dénoncée comme une forme d’hypocrisie et comme un masque qui dissimule la violence. Peut-on mieux vivre ensemble en refusant d’adopter ce comportement civil ? En principe, la civilité doit servir à éviter le recours à la violence. Mais civilité et violence peuvent aussi se rejoindre, car la violence n’est pas forcément physique : elle peut prendre la forme d’agressions verbales ou morales, de moqueries et de discriminations. Notre objectif est donc avant tout de comprendre ce en quoi consistent civilité et violence par le truchement des personnages de Molière, puis d’analyser les rapports que la civilité entretient avec la violence, et enfin de découvrir la proposition de Molière pour mieux vivre ensemble en couple et en société. / How to live together? Molière entertains us by depicting the customs of his age and by giving pause to reflect on this issue. Civility is one of his answers. It bloomed in France during the 17th century when the "honnête homme" complied with the rules of guide books teaching good manners and strove to please and make the smart society more refined. Civility deliberately conceals the differences between people and ranks, and delicately includes everyone in society. Meanwhile civility is denounced as a form of hypocrisy and as a mask concealing violence. Could we live better together by rejecting this civil behavior? Civility ought to be used to avoiding violence. But civility and violence can overlap as well, as violence is not necessarily physical violence: it can also result in verbal and moral abuse, derision and discrimination. The aim of this dissertation is to first understand what civility and violence involve through the characters of Molière, then to analyze the relation between civility and violence, and eventually to find out Molière’s insights to better live together as couples and as a society.