The effects of the counselor's religious values on the counseling process has been a focal point recently in the literature on counseling and psychotherapy, especially with regard to how the counselor's announced values might effect potential clients' selection of a counselor. In the present study, the investigator addressed this issue in a study with 125 male and 125 female undergraduate students assigned to five different groups in which they read a script that differed with respect to the counselor's religious orientation. The content of the five scripts ranged from no mention of religious values to describing in detail the specific religious values of the counselor. Subjects' responses to the scripts were measured by having them rate (1) the degree of similarity in their own values and the announced values of the therapist; (2) their rating of how helpful they thought the therapist would be with their problem; and, (3) their stated willingness to see the counselor. Results indicated that subjects who read the script describing an agnostic counselor saw a significant degree of dissimilarity between their own and the counselor's values, but this did not affect subjects' perceptions of the counselor's helpfulness or their willingness to see the counselor. Differences in the degree of religiosity between subjects and sex differences observed were discussed as were implications for future research.

Cette recherche exploratoire s’articule autour du concept d’expérience client et de sa mémorisation dans le contexte de la restauration gastronomique, spécifiquement dans les restaurants des Grands Chefs Relais & Châteaux. Cette thèse a pour objectif de comprendre ce qui constitue une expérience de repas gastronomique via l’étude des éléments mémorisés par les clients. Un dispositif méthodologique en trois temps est mis en place : deux phases d’entretiens qualitatifs (n=65) et une phase quantitative (questionnaire administré en ligne, n=1855). Les échantillons sont structurés autour du critère de langue (francophone, anglophone et germanophone) et de la fréquence de consommation. L’analyse des données collectées permet de dégager d’une part les rubriques qui composent l’expérience mémorisée par les clients, d’autre part de mesurer l’influence de la familiarité individuelle sur l’interprétation des composantes de l’expérience de repas. Ce travail aboutit à l’élaboration d’un outil opérationnel à destination des Grands Chefs et des managers de restaurants. / This research is integrated into the guest experience concept and its memorization in the area of Grands Chefs Relais & Châteaux’ restaurants. This thesis aims to understand the constitution of a gourmet meal experience according to guests’ memories. A three-step methodological approach is set up: a double qualitative phase (interviews, n=65) and a quantitative phase (on-line questionnaire, n=1855). Samples are structured regarding languages (French, English and German) and consumption frequency. Data analysis permits to identify categories describing a meal experience as memorized by guests, and to measure the influence of individual familiarity on the interpretation of experiential components. This work leads to the elaboration of an operational tool dedicated to Grands Chefs and restaurant managers.

Aim: The purpose of this study is to investigate and describe professional occupational therapists' experiences of what characterizes a good therapeutic relationship between the occupational therapist and the client. Method: The study was designed based on an qualitative approach where data is obtained via semi-structured interviews. The selection was made through strategic selection. Results: The following four main categories emerged: Flexible approach, Client-centered approach, Creating a safe relationship and Confident as an occupational therapist. The category Flexible approach reflects the occupational therapist's ability to adapt to person and situation. The category Client-centered approach means seeing the uniqueness of each client and working based on the client. The category Create a safe relationship reflects various aspects needed to create security in the relationship. The category Confident as an occupational therapist means being confident in the professional role of occupational therapist and also making preparations that provide security for the occupational therapist. Conclusion: These results increase the understanding that there are important aspects that form the basis for a good relationship between occupational therapist and client and how it promotes participation. Additional aspects based on the study are the time perspective required to promote a good relationship, but also the confidens of one's own professional role. The experience of occupational therapists shows that there is an awareness of what constitutes the basis for the good therapeutic relationship and its significance. The study also show that the occupational therapist works actively with the therapeutic relationship in their daily work. The relationship is affected by the occupational therapist's ability to be flexible, confident in himself/herself and his/her own professional role, the ability to work client-centered and the ability to make the client feel safe. Without these aspects, it becomes more difficult to create a good relationship and thus more difficult to promote participation. The relationship requires commitment from the occupational therapist, both to build and maintain it. Further research in the subject could be security in one's own professional role and how it affects the creation of relationships with the client. Other research that may be of value is the time perspective needed to establish a therapeutic relationship in relation to the cost-effectiveness of care

Although transactional analysis (TA) theory has been used by psychotherapists since its introduction by Eric Berne in the 1960s, the ego state functioning constructs, a seminal part of the theory, have not been adequately validated. Previous research has focused on whether therapy using TA methodology works. This study tested the TA ego state constructs by measuring client change occurring during psychotherapy and comparing those changes with predictions from the TA theory. Fifty-six subjects, who were clients at a university counseling center in the Rocky Mountain region of the United States, were tested before and after therapy using two standardized instruments, the Adjective Check List (ACL) and the Brief Symptom Inventory (BSI) and client and therapist global ratings of success of therapy. Critical Parent, Nurturing Parent, Adult, and Adapted Child ego state scores from the ACL all changed in the predicted directions and reached statistical significance. Free Child ego state score changes did not reach statistical significance. Ego state scores correlated with BSI Global Severity Index in predicted directions and all correlations except Critical Parent were statistically significant. Changes in ego state scores did not correlate with client and therapist ratings of success with one exception--Nurturing Parent was related to Client ratings of success. Changes in ego state scores did not correlate with subject pretest symptomatology, number of sessions, or the therapist's level of experience. Limitations of the study and recommendations for further research are discussed.

Adaptive Equipment at Home is an educational health-literate patient resource designed for older adults with limited health literacy, with a focus on improving the understanding of adaptive equipment in an accessible way. Many patient resources are not health literate, leading to decreased functional independence, quality of life, and safety, especially in the older adult population. Adaptive Equipment at Home follows health literacy guidelines founded upon evidence-based research while applying the core principles from andragogy theory and the rehabilitative frame of reference. The ultimate goal of Adaptive Equipment at Home is to increase functional independence in older adults while improving the policies regarding health literacy in patient resources in healthcare facilities.

No description available.

Our built environment has the power to influence where we live and work, how we transport ourselves, how and what we consume and many other behaviors in our everyday lives, in other words, it has a significant impact on our global environment and economy. Given the notable need for more sustainable development of both the global environment and economy, sustainability has become a critical factor also in the area of urban development. With this as a backdrop, the construction industry and its many actors, such as clients, contractors and suppliers, that collectively drive urban development, play a significant role in creating sustainable development. Innovation is a cornerstone to achieve development, so also in the construction industry. However, with its many interrelated organizations, projects and actors, innovation inevitably becomes inter-organizational. From an urban development perspective, inter-organizational innovation will happen in a multi-project context where several construction projects, led and executed by different actors from different organizations, become interdependent and are therefore required to collaborate. In any construction project, the client holds a key position and has been identified as a critical supporter for successful innovation and collaboration. On the back of these dynamics, the purpose of this licentiate thesis is to explore clients’ role in a multi-project context where inter-organizational innovation is initiated to drive sustainable urban development. From a contingency perspective, the purpose of this study has been explored through a multiple-case study where coordinated construction logistics, during the study, has been identified as inter-organizational innovation. The study has shown that coordinated construction logistics, developed for a multi-project context, must be developed and implemented differently than in a single project or organization. In other words, coordinated construction logistics can take the form of different types of construction innovation. The construction clients, in this thesis the building developers, are identified as being important to support innovation and collaboration within and between parallel and sequential projects. The study has also shown that different clients behave differently when inter-organizational innovation is present; whilst some are proactive to achieve development, others are hesitant and less supportive for change. The findings suggest that long-term committed clients take a more proactive stand for innovation, for example, by including innovation in their procurement strategies and reflecting on how to best implement it in their projects. Additionally, in a multi-project context, the collaboration between clients is found to be important in order to successfully implement innovation, for example to align procurement strategies with the next-door neighbors and to create opportunities to communicate with each other. A theoretical contribution from this thesis is that coordinated construction logistics, which is often seen from a supply-chain management perspective, could be considered as inter-organizational innovation. This conclusion expands the understanding of the empirical phenomenon and its context. Furthermore, adding to the on-going discussion on clients as innovation supporters, their role as a potential innovation supporter is established in a multi-project perspective, but where differences between different types of clients must be taken into account. The multi-project context also implies an increased need for client collaboration, which is often informal, why the clients themselves need to handle all the aspects of collaboration. Tentative findings indicate that in this context time, spatiality, innovation and requirements will affect this collaboration. From a practical side, the findings show that initiating and implementing inter-organizational innovation requires understanding of the context, such as project objectives and the system. For clients and governments active in urban development, the thesis can guide the understanding of the importance of collaboration and choosing procurement strategy for inter-organizational innovation. / <p>QC 20180508</p>

No description available.

Published Article / This paper will discuss the final implementation of an Improved OPC data logging system and its improvements over the original. The improved solution focused on the hardware, software and administrative components of the system; taking the reliability and performance of each component into consideration. The software components include the database, the data acquisition and logging client application (DALC) and the various OPC servers; the hardware component includes the servers that will run the software components, power management and Redundant Array of Independents Disks (RAID) technologies; and the administrative component includes implementing automated routines to backup the important data and archive old logs.

Dans le cadre de son travail, un psychologue organisationnel peut être appelé à jouer plusieurs rôles dans une organisation, dont celui de consultant pour faciliter un changement. Pour être efficace, il met en action des habiletés à deux niveaux, sur le plan du contenu de la problématique et pour les aspects relationnels entre les membres du système client et lui. Tout comme l'ont affirmé plusieurs auteurs en psychologie organisationnelle (Block, 2000; Kampa-Kokesch & Anderson, 2001; Kurpius, Fuqua, & Rozecki, 1993; Lescarbeau, Payette, & St-Arnaud, 2003; Lippitt & Lippitt, 1980; Schein, 1999), l'alliance de travail entre le consultant et le client est un élément essentiel à la réalisation efficace et à la réussite d'une démarche de consultation. Cette relation, surtout lorsqu'elle est de bonne qualité, lui permet entre autres, d'obtenir de l'information à propos de la problématique de l'organisation. Même si les écrits en psychologie organisationnelle abordent parfois cette relation client-consultant, cette variable a peu fait l'objet de recherches empiriques dans le contexte organisationnel. Une description et une compréhension floues, rendent pertinent le questionnement au sujet de la nature de cette relation. Pour mieux comprendre cette relation, cette recherche s'inspire des travaux sur un concept apparenté, l'alliance thérapeutique. Ainsi, cette étude de type exploratoire vise à comprendre l'alliance de travail qui existe entre un consultant et son client dans un contexte organisationnel en questionnant a) les caractéristiques de la relation client-consultant en contexte d'intervention dans une organisation, b) les indicateurs de mesure de la qualité de l'alliance de travail et c) l'impact de la qualité de l'alliance de travail sur les résultats de la consultation. Puisque des études sur cette relation réalisées dans le contexte de psychothérapie (Brossart, Willson, Patton, Kivlighan, & Multon, 1998; Castonguay, Constantino, & Holtforth, 2006), démontre que la vision de l'alliance de travail chez les clients et les consultants est quelque peu différente, les membres de sept dyades de client-consultant impliquées dans une intervention de consultation organisationnelle ont participé à cette recherche. Des entrevues individuelles semi-structurées d'une durée moyenne de 65 minutes ont été réalisées. L'analyse thématique de ces entrevues comporte plusieurs étapes : lecture de la transcription de chaque entrevue, subdivision de la transcription en unités de sens, thématisation en continu, construction de deux arbres thématiques et mise en relation ainsi qu'interprétation des thèmes des arbres thématiques en fonction des questions de recherche. Les 14 participants ont identifié huit caractéristiques à l'alliance de travail en fonction de deux dimensions : 1) contractuelle, dans le cas d'une relation de confiance, de partenariat et professionnelle et 2) affective, dans celui d'une relation ouverte, transparente, agréable, stimulante et loyale. Ils ont aussi lié à ces caractéristiques des indicateurs de mesure se regroupant en sept catégories soit associés à la communication, aux attitudes, aux tâches associées au mandat, à l'impact du consultant, à l'atmosphère des rencontres, à la chimie des caractéristiques individuelles et aux bénéfices perçus. À l'aide des indicateurs de mesure, il est possible d'évaluer le degré de présence de chaque caractéristique permettant ensuite de classer l'alliance de travail selon quatre types : absente ou mauvaise, correcte, plaisante et exceptionnelle. Finalement, selon les participants, la qualité de l'alliance de travail a de l'impact sur les résultats de la démarche de consultation. Une alliance de travail de qualité permettrait non seulement d'atteindre les résultats attendus mais de les dépasser. Ainsi, les solutions identifiées seraient de meilleure qualité et plus adéquates en fonction du contexte du client. La présente étude permet d'avoir une meilleure connaissance de l'alliance de travail en contexte organisationnel par rapport à ce qui la définit ainsi que pour en mesurer sa qualité et son impact. Ainsi, la prise en compte de ces connaissances par les consultants pourra améliorer leur pratique.