With the improvement of computer technology and the prevalence of the Internet, learning activities taking place in cyberspace by means of computer-mediated communication have become more common and accessible than even a decade ago. Being interested in how politeness phenomena as universal principles in human interaction played a role in the process of online collaborative learning in a graduate-level course, I conducted a naturalistic inquiry to explore students’ interaction through the lens of Brown and Levinson’s politeness theory (1987). I analyzed the exchanges of 18 students divided into four teams with a consideration for such contextual factors as concerns about netiquette, time, modes of online communication, discourse functions, and sense of community. Influenced by the tradition of interpretivist/constructivist research paradigm, I adopted diverse data collection methods and discourse analytical techniques. Data are reported as a case study of a purposefully selected focal team of five students with supporting evidence interweaving multiple data sources (online discussion, self-reflective blog entries, self-report portfolios, peer/self assessments, field notes, videotapes of voice chat sessions, audiotapes of interviews, and online survey responses). Given the context of students being required to work collaboratively as a team throughout the semester, the findings of this study suggested that the focal team used a variety of politeness strategies to establish cohesion among members and to moderate the force imposed by presupposing too much underlying solidarity. Five contextual factors also emerged as influencing the focal team’s use of politeness strategies: norms/convention, online communication medium, topics and content of discussion, social distance, and personal differences. Instructional technology is subject to innovation and is meant to facilitate learning. Incorporating new technology (e.g., Second Life) into instructional settings can create new opportunities for learning on which learners’ use of politeness strategies depends. Thus, this study about politeness in an online collaborative learning context not only contributes to enriching views of politeness theory, but also in being able to help prepare learners to collaborate effectively in new immersive learning environments with comfort in the ways of fostering awareness of face-saving concerns to avoid or redress face threat situations that may damage team collaboration and lead to a negative learning experience. / text

One of the crucial dimensions of students’ activities in the university environment is group scientifc activities. Teamwork, or in other words, collaborative activity, will have an appropriate efect on students’ deep learning (Slattery and Cleary, 2017). Also, due to the increase in learning in a virtual environment, especially in situations such as the Covid-19 pandemic, universities prefer a virtual collaborative learning environment (Velinov et al., 2021). Because they can carry out research teamwork, virtual knowledge sharing on remote scientifc projects activities (Schoop et al., 2005; Zhang et al., 2018). When pursuing this type of learning activity internationally, it requires paying attention to diverse dimensions to maintain its efectiveness in learning (Mundel, 2020). [Aus: Einleitung]

Made available in DSpace on 2016-08-17T14:52:38Z (GMT). No. of bitstreams: 1 Andre Luis Silva dos Santos.pdf: 7753143 bytes, checksum: 538ea307ce9dad0b071cd12c49ac05f0 (MD5) Previous issue date: 2008-02-15 / Nowadays, the World Wide Web (WWW) is an excellent source of information. However, open issues carry on. It´s difficult obtain relevant information in short time. Moreover, there is no accuracy for retrieving this information. Servers such as Google, Altavista and Cadê, can retrieve a huge amount of information. Nonetheless, the retrieved information could be not relevant. The information filtering systems arise to aim users in the searching for relevant information. This work proposes a hybrid model of filtering information based on content-based filtering and collaborative filtering. This model has been used into a collaborative learning system named NetClass and it was developed using the PASSI methodology. A case study done with CEFET´s students is presented as well. / A Web é uma excelente fonte de informação, mas um dos problemas que surgem com a grande disseminação de informações é a dificuldade de se obter informação relevante em tempo hábil e de forma precisa. Mecanismos que auxiliem o usuário na recuperação de informações tais como o Google.com, Altavista e Cadê, muitas das vezes retornam uma grande quantidade de conteúdo, sem garantir uma boa efetividade de recuperação, com excesso de informações recuperadas ou com informações irrelevantes. Os Sistemas de Filtragem de Informação surgem como alternativa de auxílio aos usuários na busca de informações relevantes. Este trabalho propõe a criação de um modelo de sistema de filtragem híbrido de informação baseados nos métodos: Filtragem Baseada em Conteúdo e Filtragem Colaborativa. O modelo proposto é aplicado a um ambiente colaborativo de ensinoaprendizagem, o NetClass, e foi desenvolvido com a metodologia PASSI. Um estudo de caso feito com alunos do CEFET-MA também é descrito.

Made available in DSpace on 2015-04-16T15:23:51Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 2133762 bytes, checksum: b34b752ed47f3b9821ca96154f10e962 (MD5) Previous issue date: 2011-04-11 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / Assumes that the use of Collaborative Learning Environments (CLE), along with the educational practices and methods that encourage collaboration, can act as mechanisms that contribute to educational improvement of education in courses of Higher Education Institutions (HEI). The research investigates the use of Moodle promotes a collaborative learning in the discipline of Economics Introduction to Economics course for UFPB / Campus I. And aims to verify how the information resources are developed in the learning process, identifying the procedures of the Information Management (IM), and investigate the conditions of teaching and learning offered in Moodle to encourage students to construct knowledge collaboratively, identifying the procedures of knowledge management (KM) in the discipline exercised. To do that, as theoretical concepts of Information Science (IS), Education, Information and Communication Technology (ICT), Information, Knowledge, Collaboration, Collaborative Learning, CLE, GI and CG, to provide the necessary basis the study to achieve their goals. It adopts a qualitative approach is an exploratory, analytical method and case study as methodological tools to guide the search. Elect to interview, systematic observation and semi-structured questionnaire to collect tools and analysis and data. The results show that the use of Moodle promoted the construction of knowledge in a collaborative manner among students of introductory economics course, however differently, since not all cases of GI and CG, needed to provide the opportunity for development of learning collaborative were dealt with as stated by the theories advocated by the research. The situations of collaborative learning among students were not carried out continuously in the discipline. The analysis of participation of students in the tools, forums, quizzes, resources and tasks, show hypothetically possible problems related to motivation and attitude of students in relation to the use of Moodle. We stress the need to promote actions that allow a means for students to understand the benefits of using Moodle and realize that learning collaboratively, beyond the barriers of an individualized learning, for suggesting the exchange, transfer, and gain knowledge among all participants. Finally, it suggests new prospects for the involvement of CI in CLE, emphasizing their social responsibility to promote information and knowledge to citizens, even education as a field for that goal. / Presume que a utilização de Ambientes Colaborativos de Aprendizagem (ACA), juntamente com a utilização de práticas educacionais e métodos que estimulem a colaboração, podem atuar como mecanismos capazes de contribuir para a melhoria educacional do ensino dos cursos presenciais de Instituições de Ensino Superior (IES). A pesquisa investiga como a utilização da plataforma Moodle promove a aprendizagem de forma colaborativa na disciplina Introdução à Economia do curso presencial de Ciências Econômicas da UFPB/Campus I. E tem como objetivos verificar como os recursos informacionais são desenvolvidos no processo de aprendizagem, identificando quais os procedimentos da Gestão da Informação (GI), e investigar as condições de ensino-aprendizagem proporcionadas no Moodle para estimular os alunos a construírem conhecimento de forma colaborativa, identificando quais os procedimentos da Gestão do Conhecimento (GC) exercidos na disciplina. Para tanto, adota-se como referencial teórico os conceitos da Ciência da Informação (CI), Educação, Tecnologias da Informação e Comunicação (TIC), Informação, Conhecimento, Colaboração, Aprendizagem Colaborativa, ACA, GI e GC, para dar o embasamento necessário ao estudo visando alcançar os objetivos propostos. Adota-se a abordagem qualitativa do tipo exploratório-analítico e o método do estudo de caso como recursos metodológicos para direcionar a pesquisa. Elegem-se a entrevista, a observação sistemática e o questionário semiestruturado como instrumentos de coleta e análise e dados. Os resultados mostram que a utilização do Moodle promoveu a construção de conhecimentos de forma colaborativa entre os alunos da disciplina Introdução à Economia, no entanto de maneira diferenciada, visto que, nem todos os processos de GI e GC, necessários para oportunizar o desenvolvimento da aprendizagem colaborativa, foram contemplados conforme postulam as teorias defendidas pela pesquisa. As situações colaborativas de aprendizagem entre os alunos não foram realizadas de forma contínua na disciplina. A análise das participações dos alunos nas ferramentas fóruns, questionários, recursos e tarefas, mostram de forma hipotética, possíveis problemas relacionados à motivação e a postura dos alunos frente à utilização do Moodle. Ressalta-se a necessidade de promover ações que possibilitem meios para que os alunos entendam os benefícios da utilização do Moodle e percebam que aprender de forma colaborativa, ultrapassa as barreiras de uma aprendizagem individualizada, por sugerir a troca, o repasse, e o ganho de conhecimento entre todos os participantes. Por fim, ela sugere novas perspectivas de atuação da CI em ACA, enfatizando a sua responsabilidade social em promover a informação e o conhecimento para os cidadãos, admitindo a Educação como um campo de atuação para tal meta.

本研究旨在探討如何設計以建構主義為基礎的網際網路合作學習環境，以研發二次函數網際網路課程，並藉由實驗研究法分析在網際網路合作學習情境中，不同的學習型態與認知風格對於學習成效之影響，最後以質性研究法探討學生合作互動歷程之認知模式及相關影響因素，並分析學生學習二次函數易犯之錯誤類型。 本研究使用之研究方法包括學習軟體研發、實驗研究法、問卷調查法、晤談法、及內容分析法。研究者首先研發及評量「二次函數網際網路課程」，並隨機選擇國民中學二年級學生60名為研究對象，依學習型態及學生認知風格分成內控單獨組、外控單獨組、內控合作組、外控合作組、內外控混合合作組等五組進行教學實驗。俟教學實驗後進行紙筆測驗、問卷調查、及晤談，研究者並搜集學生在電子白板上的對話進行內容分析。根據研究結果分析，本研究主要之結論如下： 一、網際網路合作學習環境有助於學生學習數學二次函數概念在網際網路合作學習環境中，提供合作的視覺學習環境，協助學習者多重轉化代數表徵成為幾何表徵的動態網頁，使學習者在不同條件脈絡中進行比較、反思，以了解二次函數中代數與幾何的關係，已有具體的教學成效。 二、 在網路學習環中，不同認知風格的學生在個別學習效果上有差異存在在網際網路個別學習環境中，內控組的學習成效顯著優於外控組。即在網際網路學習環境中，採用個別學習策略，具外控取向特質的學習者，學習成效不佳；而具內控取向特質的學習者，有較佳的學習成效。 三、在網路學習環境中，不同認知風格的學生在合作學習效果上未有顯著差異存在在網際網路合作學習環境中，內控合作組、外控合作組、及內外控混合合作組的學習成效無顯著差異。研究顯示透過合作學習可提升外控取向學習者的學習成效，淡化認知風格對學習者的影響。 四、 網際網路合作學習互動歷程為個人建構、群體澄清、知識重構、群體重構的認知改變模式在網際網路合作學習互動歷程中，個人先形成自我的知識概念，並將個人建構的基模公開呈現與他人分享，當個體的認知概念間產生差異時，合作群體間即產生質疑，並提出澄清，經澄清後合作群體彼此協商，重構知識、統合意見並產生共識，即成為合作小組的認知概念。 五、 同儕模式的網際網路合作學習方式缺少高支持性鷹架結構以同儕為基礎的網際網路合作學習環境中，因學生的先備知識不足及溝通技巧的缺乏，容易產生錯誤概念的學習及習得片斷的知識。是以，針對年齡小或能力低的學習者所設計的網際網路合作學習課程，教師的參與討論與互動是必要的，以能提供學習者高支持性鷹架結構。 六、 在網際網路合作學習環境的互動歷程中，外控取向學習者佈題的行為多於內控取向學習者研究中發現外控取向學習者佈題的行為多於內控取向學習者，內控取向學習者解題的行為多於外控取向學習者。 根據研究結果，本研究提出下列建議，以供教學者、教學媒體設計者、教育行政單位、及後續研究者之參考： 一、應整合學科專家、教育專家、電腦網路程式設計師、美術專業人士以研發更符合學習者需求的網路課程。 二、宜針對學習者特性提供不同的網路教學策略，使建構的網際網路課程更符合學習者的需求。 三、在網際網路合作學習環境中，課程設計應以討論情境、分享知識、及解決問題為主，始能提升合作成效。 四、宜訂定網路界面設計標準及評鑑指標，以做為網路課程發展的依據。 五、在網際網路合作學習環境中，教師應適度參與學生的討論活動，提供鷹架支持的功能。 六、應加強國家整體網路基礎建設，使能改善網路教學品質，提高學習成效。 / The Purpose of this study is threefold.　One is to explore how to design a quadratic function internet curriculum in the internet computer-based collaborative learning environment, based on constructivism. Second, learning effects of different learning styles and cognitive styles in the internet collaborative learning context are analyzed through empirical research methods. Third, the students' cognitive modes and other relative factors in the collaborative learning interaction process, as well as the students' frequent error types in learning quadratic functions, are identified and analyzed through qualitative research methods. The research methods adopted in this study include the development of learning software, empirical research methods, questionnaires, interviews, and content analysis. The researcher first developed and assessed the "internet curriculum of quadratic functions", and selected 60 second graders of a junior high school as research subjects, according to the students' learning and cognitive styles, and categorizing them into the group of internal locus of control with individual learning, the group of external locus of control with individual learning, the group of internal locus of control collaborative learning, the group of external locus of control with collaborative learning, and the group of mixing internal-external locus of control with collaborative learning to implement teaching experiments. After the experiments were finished, the research conducted a written test, questionnaire surveys, and interviews. Besides, the students' dialogue data on Bulletin Board System was collected and analyzed. Based on the analysis results of this study, the main conclusionsare as follows: 1. Internet collaborative learning environment facilitates students learning the concepts of quadratic functions. In the environment of the internet collaborative learning, interactive web pages provide visualized collaborative learning context, assist learners to transform algebraic representation into geometric representation, and give learners opportunities to compare and rethink in different conditions about the relations of algebra and geometry in quadratic functions.　All of which have been proved to have concrete learning effects. 2. In the environment of the internet learning, individual learning effect differences exist among students of different cognitive learning styles. In the environment of the internet individual learning, learning effects of the external control group are better than those of the internal control group. In other words, learners with external locus of control, using individual learning strategies do not have good learning effects.　However, learners with internal locus of control have better learning effects. 3. In the environment of the internet learning, there is no significant differences among students with different cognitive styles. In the environment of the internet collaborative learning, the learning effects among the group of internal locus of control collaborative learning, the group of external locus of control with collaborative learning, and the group of mixing internal-external locus of control with collaborative learning show no significant differences.　This study shows collaborative learning help improve the learning effects of learners with external locus of control, and ease the impacts of cognitive styles on learners. 4. The interaction process of the internet collaborative learning is a cognitive revolution of individual construction, group clarification, knowledge reconstruction, and group reconstruction. In the interaction process of the internet collaborative learning, individuals form self knowledge concepts, and shares their self-constructed sckema with other people. When individual cognitive differences occur, there will be questioning, clarifying, negotiating, reconstructing the knowledge, integratingopinions, and reaching common agreements, which will become the cognitive concepts of the collaborative group. 5. Peer collaborative learning on the internet lacks highly-supportive scaffolding structures. In the context of peer collaborative internet learning, it is easy for students to learn incorrect concepts and incomplete knowledge content, owning to their insufficient prior knowledge and communication skills. Therefore, in designing the internet collaborative learning curriculum for young or incompetent learners, it is a must to involve the teachers to join the discussion and interaction, in order to provide learners highly-supportive scaffolding structures. 6. In the interaction process of the internet collaborative learning, learners with external locus of control have more problem posing behaviors than those with internal locus of control. The study finds that learners with external locus of control have more problem posing behaviors than those with internal locus of control. On the other hand, learners with internal locus of control have more problem solving behaviors than those with external locus of control. Based on the research results, this study proposes the following suggestion for the reference of teachers, educational media designers, education admonitions, and future researchers: 1. Discipline experts, education experts, internet engineers, computer programmers, art designers should cooperate to develop the internet curricula which meet learners' needs more perfectly. 2. Different internet teaching strategies should be provided based on learners' characteristics, in order to make the constructed internet curricula meet learners' needs more perfectly. 3. In the environment of internet collaborative learning, syllabus design should be mainly on discussing situations, sharing knowledge, and solving problems, in order to facilitate collaboration effects. 4. It is better to set the internet interface design standards and evaluation indexes to provide a basis for the internet curricular development. 5. In the environment of the internet collaborative learning, teachers should attend students' discussions when needed, functioning as scaffolding support. 6. National Information Infrastructure should be improved to have higher internet learning quality and thus to enhance learning effects.