För att möta målsättningarna om klimatneutralitet i Europa 2050 ställs byggindustrin inför ett krav på förändring. Digitalisering och digital transformation av sektorn har potential att bidra till att uppnå målet och de krav som ställs. Det innebär dock ett förändringsarbete i en traditionell sektor där alla involverade individer kommer påverkas i både hur branschen historiskt sett ut och hur den potentiellt kommer att förändra roller och ställa nya krav på kompetens. Tidigare forskning fokuserar på tekniken och är på en hög abstraktionsnivå och lägger inte mycket fokus på individerna som befinner sig mitt i en potentiell transformation. Deras branschkunskap och domänexpertis tas det inte tillvara på. Detta är individer som, trots lägre kunskaper om digital transformation, har en vital inblick i hur processer fungerar och vad det kan innebära för en digital transformation inom sektorn. Genom att intervjua projektledare som arbetar mellan en digital och analog del av byggnadsprocessen ämnar studien att belysa de hinder, utmaningar och möjligheter som finns och måste finnas i åtanke vid en digital transformation av sektorn. Detta för att undvika motstånd vid en implementering och öka möjligheterna för en framgångsrik transformation av industrin. / To meet the goal of climate neutrality in Europe by 2050 the construction industry is facing demands of change. Digitalization and digital transformation of the sector have the potential to contribute towards this goal and the set demands. It will, however, imply significant change of a traditional sector where every involved individual will be affected, both from a historical standpoint and in how roles and competence requirements will change. Previous research in this topic focuses on the technologies and is on a higher abstraction level, and the focus on individuals within this digital transformation is lacking. The professional’s industry- and domain-knowledge is not taken advantage of. These are individuals, that despite lesser knowledge about digital transformation, have a vital insight in how processes work and how these can implicate a digital transformation of the sector. By interviewing project managers, who work between a digital and analogue part of the building process, this study intends to shine a light on the barriers, challenges and opportunities that exist and need to be acknowledged in regard to digitally transforming the sector. This to avoid resistance when implementing and increase opportunities for a successful transformation of the industry.

This study explores bank employees' attitudes and perceptions towards digitalization in their workplace and its impact on their work within team structures. The aim is to fill identified research gaps by specifically examining internal factors such as employees' attitudes towards technology and their participation in change processes. The study employs a qualitative methodology and conducts semi-structured interviews with bank employees at three bank branches in Uppsala. The Technology Acceptance Model (TAM) is used to analyze how bank employees accept and adapt to new technologies, while Tuckman's stages of group development is applied to investigate how team dynamics develop and are affected by digitalization. The study's results culminated in a developed model for digital acceptance within bank teams, highlighting the challenges and opportunities employees face in their daily work with digital tools. Furthermore, attitudes towards change, the impact of digital systems on team dynamics, and the work environment are analyzed. Among the conclusions drawn, it was found that a positive attitude and thorough understanding of digital tools among bank employees are crucial for a successful digital transformation. Additionally, team dynamics play a significant role in the acceptance and integration of new technology, emphasizing the importance of effective change management strategies within the banking sector. / Denna studie utforskar bankpersonalens attityder och föreställningar gentemot digitalisering på deras arbetsplats och dess inverkan på deras arbete inom teamstrukturer. Syftet är att fylla identifierade forskningsgap genom att specifikt granska interna faktorer såsom personalens attityd till teknik och deltagande i förändringsprocesser. Studiens metodik är kvalitativ och semistrukturerade intervjuer genomfördes med bankanställda vid tre bankkontor i Uppsala. Technology Acceptance Model (TAM) används för att analysera hur bankanställda accepterar och anpassar sig till ny teknik, medan Tuckmans modell för grupputveckling tillämpas för att undersöka hur teamdynamik utvecklas och påverkas av digitaliseringen. Studiens resultat mynnade ut i en utvecklad modell för digital acceptans inom bankteam, som belyser de utmaningar och möjligheter som anställda möter i sitt dagliga arbete med digitala verktyg. Vidare analyseras attityder till förändring, digitala systems påverkan på teamdynamik och arbetsmiljö ingående. Bland de slutsatser som dras, visade det sig att en positiv attityd och grundlig förståelse för digitala verktyg bland bankanställda är avgörande för en lyckad digital transformation. Vidare spelar teamdynamik en betydande roll i acceptansen och integrationen av ny teknik, vilket understryker vikten av effektiva förändringsledningsstrategier inom banksektorn.

Industry 4.0 is one of the fastest growing topics amongst both practitioners and academics. To this day, no definition of Industry 4.0 has reached consensus. However, some definitions can be considered more correct than others and the most accurate one is summarized as “Industry 4.0 is a concept for creating value throughout the whole value-chain”. This has been made possible through digital solutions, advanced technologies, which often are associated with Industry 4.0. This thesis started off finding the key aspects of Industry 4.0 and through a literature review it was concluded to be Cyber-Physical Systems (CPS) which will bring new innovative Business Models. The fundamental aspect of Industry 4.0 is data, data which has become available through the usage of CPS, data which will transform how business are conducted. This thesis aims to develop a better understanding for how CPS affects the Business Model. The thesis started with a literature review, investigating the value of information in a digitalized era. It was established that the value is found in the capability to monitor, remote control, optimize, and automate products and machines. Furthermore, it was also established through the literature review that manufacturing industries are becoming more services-focused and that value-creation is done through networking. Moreover, the Business Model Canvas was embraced as theoretical framework for what a business model should consist of. Data was gathered through semi-structured interviews with experts on the subject of Industry 4.0 and digitalization. The data was then compared to the theoretical framework. The results showed that CPS will not affect business models in any direct way as it is very well founded that the business model always should be based on the customer segment. However, CPS did have an indirect impact on business models i.e. through expected changes in customer relationships and distribution channels, but foremost, through changes regarding specialization and partnerships.

Digitalisation and the phenomenon of digital transformation is rapidly and fundamentally changing existing businesses and organisations alike (Collin, 2015). Although considered a prime challenge for leaders of complex and changing organisations, research in the combined field of digitalisation and leadership however still remain scarce. As executives are tasked with the leading of digital transformation, this study aims to understand how digitalisation effects top management leadership. To achieve this, the study takes a two-folded approach by (1) outlining six characteristics of digitalisation and (2) analysing how these characteristics effect three contemporary forms of leadership: values-based, transformative and authentic leadership. Through a broad literature survey and 13 in-depth interviews with executives and organisational leaders, the study found that the six identified characteristics of digitalisation all effected the three forms of contemporary leadership. The different characteristics did not only change how the leaders practiced each of their leadership styles, but also how their leadership manifested itself through the use of various digital tools, methods and processes in order to enhance and empower their leadership. Even the sub-features of each leadership form were subject to this fundamental digital change. What was also found were three complementary perspectives when leading complex and changing organisations: the perspective of holism, virtuality and networked-based hubs. Each of these perspectives were premiered aspects to be considered as a contemporary leader.

Detta arbete syftar till att undersöka vilka attityder fyra engelsklärare samt en lärare i samhällsorienterande ämnen i årskurs 7-9 har till digitalisering i skolan i allmänhet och ett specifikt digitalt läromedel i synnerhet i samma kommun. Arbetet syftar även till att översiktligt redogöra för de olika roller som krävs för förändring. Semistrukturerade intervjuer med fem lärare i samma kommun, samt med försteläraren i it har genomförts för att undersöka fördelar och nackdelar som kan finnas med ett digitalt läromedel med fokus på engelska. Forskningen som presenteras samt resultaten antyder att en förändring, som digitalisering i undervisningen innebär, kräver engagerade och positiva lärare som ser fördelar med förändringen tydligt. För att lärarna ska bli positivt inställda krävs en engagerad och positiv skolledning. I den aktuella kommunen ser inte lärarna vinsten med förändringen tydligt vilket kan vara en av orsakerna till att förändringsarbetet går tungt. I slutet av arbetet ges några förslag på hur en skolledning skulle kunna arbeta för att underlätta införandet av ett digitalt läromedel.

Purpose – The purpose of this study is to create understanding for which dimensions that influence public agencies’ digital maturity, and how these agencies can work with these dimensions in order to improve the level of digital maturity. This contributes with increased understanding and insight for how the digital maturity can be assessed and improved. Method – The study is of explorative character, with mainly an inductive approach. Qualitative multiple case studies have been conducted in order to fulfil the purpose of the study. Primary data have been collected through 21 semi-structured interviews. Seven of these interviews were held with digital consultants, and the remaining 14 interviews were conducted with respondents from eleven different Swedish public agencies. Results – The study contributes with seven different key-dimensions, with belonging sub-dimensions. The seven dimensions are; vision & strategy, senior management, leadership, culture, capabilities & competence, digital technologies and provisions. These dimensions are presented and explained together with recommendations for how the public agencies can work with these, in order to improve their digital maturity. Theoretical implications – The study has started to fill a gap within the literature of digital maturity connected to the public sector. The study also contributes with an empirical anchored framework that describes the dimensions that affect the public agencies digital maturity and how these dimensions can improve the level of digital maturity. Practical implications – The practical contribution is a framework that can be used as a foundation by leaders and managers in public agencies to assess and increase the level digital maturity. The framework highlights seven key-dimensions, with sub-dimensions, that public agencies need to work with in order to successfully become more digital mature. / Syfte – Syftet med denna studie är att skapa förståelse för vilka dimensioner som påverkar statliga myndigheters digitala mognad, samt hur myndigheter kan arbeta med dessa dimensioner för att ökaden digitala mognadsgraden. Detta bidrar med ökad förståelse och insikt för hur den digitala mognaden kan utvärderas samt förbättras. Metod – Studien är av explorativ karaktär, med huvudsakligen en induktivansats. Kvalitativa flerfallsstudier har genomförts för att uppnå studiens syfte. Primärdata samlades in genom 21 semi-strukturerade intervjuer. Av dessa 21 intervjuer genomfördes sju med representanter från ett IT-konsultföretag och14 intervjuer med representanter från elva svenska statliga myndigheter. Resultat – Studien har resulterat i sju olika nyckeldimensioner, med tillhörande under dimensioner till varje nyckeldimension. De sju dimensionerna är vision & strategi, ledningsgrupp, ledare & chefer, kultur, förmågor & kompetenser, digital teknik samt författningar. Dessa presenteras och förklaras tillsammans med rekommendationer för hur myndigheter kan öka sin digitala mognad. Teoretiska implikationer – Studien har påbörjat arbetet med att fylla ett gap i den vetenskapliga forskningen kring digital mognad i offentlig sektor. Dessutom bidrar studien med ett empiriskt förankrat ramverk som beskriver vilka dimensioner som påverkar statliga myndigheters digitala mognad samt hur dessa dimensioner kan öka den digitala mognadsgraden. Praktiska implikationer – Det praktiska bidraget är ett ramverk som kan användas som bas och utgångspunkt av ledande chefer i främst statliga myndigheter för att utvärdera samt öka den digitala mognadsgraden. Ramverket består av sju nyckeldimensioner, med tillhörande underdimensioner, som statliga myndigheter behöver utveckla för att framgångsrikt bli mer digitalt mogna.

In today’s global society, organizations are facing the challenge of ever-increasing customer demands as a consequence of benefits posed by digital technology. Not only has it led to a market of fierce competition and the inevitable pursuit for competitive advantages, but it also has required actors to explore and exploit the agile development of digitization. Organizational initiatives to harvest the benefits of digital technology and address the challenges have been referred to as “Digital Transformation”. The concept is running rampant through all industries and sectors, and no firm is any longer immune to its impacts. In the context of small and medium-sized enterprises, they are commonly referred to as being in a predicament of inadequate resources and limited capabilities to digitally transform. This study aims to shed light on how leaders of small enterprises, with their current conditions of digital transformation, can address key challenges through the use of digital transformation strategies. More specifically, a multiple case study was conducted based on the small tech reselling market of Portugal. Both leaders and employees were interviewed and asked about their current challenges, what efforts are made to digitally transform the companies, and how the leadership contribute to that end. From this, the paper suggests ways of managing these challenges and at the same time incubate digital transformation through assessment and measurement models.

Abstract Background – The existing literature on digitalization in the food industry is limited. Meanwhile, the literature suggests that digitalization is an issue that is unavoidable at some point in all industries and that companies must adapt in order to maintain their competitive position. In the food industry, large investments into digital projects are currently focusing on e-commerce, even though it merely stands for 2% of the sales. It could, therefore, be seen as digitalization is only about to start affecting the food industry and thus, exploring how it has affected and what it might mean for the actors in the industry is interesting.   Purpose – The purpose of this thesis is to explore how digitalization affects the food industry in Sweden. The purpose is fulfilled through the answering of two research questions; How is digitalization viewed upon in the food industry in Sweden? And How does the digitalization affect the food industry in Sweden? Through the fulfilment of the purpose, this thesis helps to fill a gap in the existing literature about the subject.   Method – The study is a qualitative study of digitalization in the food industry and includes insights from 13 individuals working in the food industry in Sweden. As the subject does not have any existing theories and there is limited literature on the subject, the study uses an inductive approach where the data is analysed through a thematic analysis in order to be able to derive a conclusion about the subject.   Findings – When concluding this study, it was found that the food industry is lagging behind other industries in terms of digitalization, which in the food industry is closely connected to e-commerce for many. There are several enormous challenges that the industry is facing, and one of the most significant challenges and also a resistance to digitalization in the food industry is profitability. This means that the industry actors have a hard time maintaining profitability when implementing digital solutions, mainly e-commerce solutions. Opportunities are present to solve the challenges of mainly; deliveries and thus finding a solution to the profitability issue.

The current business environment is rapidly and fundamentally changing. The main driver are digital technologies. Companies face the pressure to exploit those technologies to improve their business processes in order to achieve competitive advantage. In the light of increased complexity of business processes and the existence of corporate Big Data stored in information systems, the discipline of process mining has emerged. Investigate how process mining can support the optimization of business processes. In this qualitative study, an illustrative case study research is utilized involving eight research participants. Hereby, data is primarily collected from semi-structured interviews. The data is analyzed using content analysis. In addition, the illustrative case serves the purpose to demonstrate the application of process mining. The research revealed that process mining has important impacts on current business process improvement. Not all of them were explicitly positive. The derived success factors should support vendors, current and potential users to apply process mining safe and successfully.

This report is built on a theoretical literature study within the areas of digital transformation and dynamic capabilities. An empirical study has been made on the provider of the mission of this study, Propia, and a case study has been made on the case company Tekniska verken, in order to verify the theoretical findings and results. The study was performed by two master students of Industrial Engineering and Management at Linköping university during the period from January to May 2019. The study was performed as a master thesis within the master's orientation Strategy and Management Control, and aims to explore how organizations can develop a dynamic digital capability, which is seen as the key to success when it comes to managing digital transformation in a successful way. The study was performed iteratively, by first examining the area of digital transformation, defined as the transformation of business and strategy through digital technology and organizational changes. Three areas where organizational changes are needed were identified, namely the areas of Leadership & Vision, Culture & People and Corporate Processes & Structures. Further, three factors within each area were defined as critical in order to succeed with digital transformation. These nine critical factors laid the foundation for the second part of the study, where the area of dynamic capabilities was studied and applied onto the findings on how to manage dynamic transformation in a successful way. Dynamic capabilities can shortly be described as routines for change and can be further disaggregated into three capacities: Sense – the ability to know what opportunities exist and can be matched with the internal prerequisites; Seize – the ability to capture the right opportunities and successfully integrate them into the business; Reconfigure – the ability to, when needed, perform changes of structures and resources. Within these three capacities, microfoundations to build the previously mentioned critical factors in a dynamic way were identified. The result of the study was a generalizable framework, consisting of these nine critical factors and 31 microfoundations required to build the factors in a dynamic way. By developing the dynamic capability microfoundations and, thereby, continuously work with all factors, the development of a dynamic digital capability in the organization will be facilitated. The framework can thereby be used as a checklist of what is already in place in the organization, and what is lacking and must thereby be obtained. Worth noticing is that factors and microfoundations as well as dynamic digital capability in itself is perishable, hence “checking the box” of a factor or microfoundation once does not mean it is obtained forever, but it requires continuous work and development of all parts of the framework. Dependencies and interrelationships between the factors have been identified, as well as the effect of other organizational aspects such as size, industry and how far the organization has proceeded in their digital transformation journey. These dependencies are discussed in the report, but no relative importance or order of how and when the factors and microfoundations should be obtained and developed has been further explored or confirmed. This is due to the desired generalizability of the framework.