Submitted by SBI Biblioteca Digital (sbi.bibliotecadigital@puc-campinas.edu.br) on 2017-04-07T19:01:35Z No. of bitstreams: 1 MARIA JULIA SOUZA CHINALIA.pdf: 3354600 bytes, checksum: 3b73ff4d8f971c9766f384b6df175cda (MD5) / Made available in DSpace on 2017-04-07T19:01:35Z (GMT). No. of bitstreams: 1 MARIA JULIA SOUZA CHINALIA.pdf: 3354600 bytes, checksum: 3b73ff4d8f971c9766f384b6df175cda (MD5) Previous issue date: 2017-02-02 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES / This research aims to investigate the emotional distress of women arrested for petty larceny. It is justified by the possibility to shed some light on the ways social and economically adverse conditions may cause subjective effects that articulate with the involvement in legally reprehensible acts. The research is organized methodologically by means of the psychoanalytic approach of quotes by women who participated, as interviewees, of a Brazilian documentary about the issue. Repeated exposure to the film, accompanied by the transcription of the lines, have allowed the interpretive production of two fields of affectiveemotional senses: "Where's My Grandson's Milk?" and "Where's The Treatment?". The first presents more of a general aspect, whilst the secondmust be considered as a variation of the previous. Revisited by the light of a dialogue with other authors, such fields indicate the centrality of the social helplessness phenomenon, which conveys intimately to the injustice originated from poverty and social inequality. We have concluded that the contributions of Winnicottian thought concerning the link between deprivation and delinquency may be usefully revised and extended in order to include, in a more clear way, not only affective, but other kinds of deprivation, such as material ones, that lead to insecurity, helplessness and feelings of humiliation. / Cette recherche pr?sente une observation profonde sur la souffrance?motionnelle des femmes d?tenues pour vols de quelque chose insignifiante. Cette th?se vise ? penser comment la condition sociale et la condition ?conomique d?favorable peuvent provoquer des effets subjectifs qui se combinent avec la participation dansl?actes juridiquement r?pr?hensibles. La recherche est organis?e m?thodologiquement par l?approche psychanalytique qui examinent les discours des femmes, lesquelles ont particip?au documentaire national sur le probl?me.Expositions successives au film, accompagn?s de transcriptions de discours, ont permis une production interpr?tative de deux champs affectif-?motionnels: ?O? est le Lait de Mon Petit-Fils?? et ?O? est le Traitement??. Le premier champ pr?sente un aspect plus g?n?ral, tandis que le second doit ?tre consid?r? comme une variante du pr?c?dent.Par le dialogue avec d'autres auteurs, ces champs indiquent la centralit? du ph?nom?ne de l'impuissance sociale, qui s?associe ?troitement avec l?injustice d?riv?e de la pauvret? et de l'in?galit? sociale. Nous concluons que les contributions de la pens?e de Winnicott, en ce qui concerne la relation parmi la privation et la criminalit?, peuvent ?tre r?vis?es et ?tendues pour int?grer plus clairement, non seulement les besoins affectifs, mais aussi des autres necessit?s, comme le besoin d?ordre mat?riel, parce que cela provoque l'ins?curit?, l'impuissance et le sentiment d'humiliation. / A presente pesquisa objetiva investigar o sofrimento emocional de mulheres presas por autoria de furtos de bagatelas. Justifica-se na medida em que pode lan?ar luz sobre as formas como condi??es sociais e economicamente desfavor?veis podem gerar efeitos subjetivos que se articulam com o envolvimento em atos legalmente conden?veis. A investiga??o se organiza metodologicamente por meio da abordagem psicanal?tica das falas de mulheres que participaram, como entrevistadas, de um document?rio nacional sobre o problema. Sucessivas exposi??es ao filme, acompanhadas pela transcri??o das falas, permitiram a produ??o interpretativa de dois campos de sentido afetivo-emocional: ?Cad? o Leite do Meu Neto?? e ?Cad? o Tratamento??. O primeiro apresenta car?ter mais geral, enquanto o segundo deve ser considerado uma varia??o do anterior. Revisitados ? luz de interlocu??o com outros autores, tais campos indicam a centralidade do fen?meno do desamparo social, que se veicula intimamente ? injusti?a derivada da pobreza e desigualdade social. Conclu?mos que as contribui??es do pensamento winnicottiano, relativas ? liga??o entre priva??o e delinqu?ncia, podem ser proveitosamente revistas e ampliadas, no sentido de inclu?rem, de modo mais claro, n?o apenas car?ncias afetivas mas tamb?m outras, de ordem material, causadoras de inseguran?a, desamparo e sentimentos de humilha??o.

<p>Uppsatsens syfte är att analysera och diskutera varför och på vilka sätt ett detaljhandelsföretag bör erbjuda kunden en multisensorisk varumärkesupplevelse. Uppsatsen kommer att ge företag ökad förståelse för Sinnesmarknadsföring och vad det får för konsekvenser vid utformandet av servicelandskapet.</p><p>Vi har använt oss av både en kvantitativ och en kvalitativ metod. Den kvantitativa metoden innebar ett experiment där vi undersökte doft- och ljudets påverkan på kundbeteendet. Experimentet utfördes på en utvald yta på EM Kalmar Severins i samband med den specifika produktgruppen soffa. Den kvalitativa undersökningen genomfördes med observationer, 15 kundintervjuer samt en intervju med varuhuschefen.</p> / <p>This paper aims to analyze and discuss why and how a retail company should create a multisensory brand experience. The paper will give a greater understanding regarding sensory marketing and which the consequences may be considering the design of the servicescape.</p><p>We have used both a quantitative and a qualitative approach. The quantitative research consists of an examination of the olfactory and the auditory influence on customer behavior. The experiment was performed in a selected area at EM Kalmar Severins focusing on the specific product group sofas. The qualitative survey consists of observations, 15 customer interviews and an interview with the store manager.</p>

La necesidad de cambios en la educación, en lo que se refiere a la atención a la formación inicial del profesor, abarca diversos ámbitos, entre ellos el de las emociones. Tomando como premisa la reflexión de Hargreaves (1998:319 ): «enseñar y aprender también incluye y depende de un amplio grado de comprensión emocional», me pregunto: ¿cómo el profesor puede comprender al alumno sin comprenderse a sí mismo? A partir de esta cuestión me he propuesto investigar el siguiente problema de estudio: ¿cómo explorar la comprensión emocional que tiene lugar en la construcción de la identidad docente durante el proceso de formación inicial? El objetivo de esta investigación consiste en señalar los indicadores emocionales que pueden surgir entre los estudiantes de un programa de formación incial y pensar en un posible espacio para contribuir a la comprensión emocional. Todo ello como base en la construcción de la identidad docente. Las emociones son un fenómeno intrínseco al ser humano y el nexo de comunicación entre su mundo interior y su mundo exterior. La comprensión emocional tiene un papel fundamental en la dinámica de interacción y el arte es uno de los mediadores en este proceso de comprensión. Así, defiendo la tesis de que para comprender al otro es primordial comprenderse a sí mismo. En la medida en que los individuos se comprendan y, a partir de ello, reconozcan y cultiven sus propias necesidades de cambio, se abren mayores posibilidades de alcanzar cambios en la educación. Con este fin, es imprescindible crear espacios en la formación docente que propicien la comprensión emocional y posibiliten la transformación de uno mismo y de su entorno. El arte, como vehículo de comunicación y representación, puede ser una opción válida como mediadora de estos procesos. / “THE PROCESS OF EMOTIONAL UNDERSTANDING IN THE CONSTRUCTION OF THE TEACHER´S IDENTITY” The need for change in education as far as starting teacher’s formation goes, encompasses various fields, the emotional field among them. Taking Heargraves (1998:319 ) reflection as a premise: “Teaching and learning also include and depend of an ample degree of emotional understanding” I ask myself “ How is the professor to understand the pupil without a prior knowledge of him or herself?” Based on this question, my objective is to investigate the following study problem: How to explore the emotional understanding that takes place in the construction of an educational identity during the initial formation process? The objective of this investigation is that of signalling the emotional indicators which might arise among the students of an initial formation program, and to try and create a possible space of contribution to emotional understanding. All of this as a base in the construction of our identity as educators. Emotions are an intrinsic phenomenon to humanity, and the communication link between our inner world and our surroundings. Our emotional understanding bears a fundamental role in the dynamics of interaction, and art is one of the mediators in this understanding process. Therefore, I defend the thesis that in order to understand the other, it is primordial to understand ourselves. As individuals understand and, based on that understanding recognize and cultivate their own need of change, there is more space for change in education. In order to do so, it is vital to create spaces in educational formation that allow for a proper emotional understanding, enabling the transformation of the self and its surroundings. Art as a vehicle for communication and representation can be a valid mediator in this process.

Uppsatsens syfte är att analysera och diskutera varför och på vilka sätt ett detaljhandelsföretag bör erbjuda kunden en multisensorisk varumärkesupplevelse. Uppsatsen kommer att ge företag ökad förståelse för Sinnesmarknadsföring och vad det får för konsekvenser vid utformandet av servicelandskapet. Vi har använt oss av både en kvantitativ och en kvalitativ metod. Den kvantitativa metoden innebar ett experiment där vi undersökte doft- och ljudets påverkan på kundbeteendet. Experimentet utfördes på en utvald yta på EM Kalmar Severins i samband med den specifika produktgruppen soffa. Den kvalitativa undersökningen genomfördes med observationer, 15 kundintervjuer samt en intervju med varuhuschefen. / This paper aims to analyze and discuss why and how a retail company should create a multisensory brand experience. The paper will give a greater understanding regarding sensory marketing and which the consequences may be considering the design of the servicescape. We have used both a quantitative and a qualitative approach. The quantitative research consists of an examination of the olfactory and the auditory influence on customer behavior. The experiment was performed in a selected area at EM Kalmar Severins focusing on the specific product group sofas. The qualitative survey consists of observations, 15 customer interviews and an interview with the store manager.

Unresolved painful emotional experiences such as bereavement, trauma and disturbances in core relationships, are common presenting problems for clients of psychodrama or psychotherapy more generally. Emotional pain is experienced as a shattering of the sense of self and disconnection from others and, when unresolved, produces avoidant responses which inhibit the healing process. There is agreement across therapeutic modalities that exposure to emotional experience can increase the efficacy of therapeutic interventions. Moreno proposes that the activation of spontaneity is the primary curative factor in psychodrama and that healing occurs when the protagonist (client) engages with his or her wider social system and develops greater flexibility in response to that system. An extensive case-report literature describes the application of the psychodrama method in healing unresolved painful emotional experiences, but there is limited empirical research to verify the efficacy of the method or to identify the processes that are linked to therapeutic change. The purpose of this current research was to construct a model of protagonist change processes that could extend psychodrama theory, inform practitioners’ therapeutic decisions and contribute to understanding the common factors in therapeutic change. Four studies investigated protagonist processes linked to in-session resolution of painful emotional experiences. Significant therapeutic events were analysed using recordings and transcripts of psychodrama enactments, protagonist and director recall interviews and a range of process and outcome measures. A preliminary study (3 cases) identified four themes that were associated with helpful therapeutic events: enactment, the working alliance with the director and with group members, emotional release or relief and social atom repair. The second study (7 cases) used Comprehensive Process Analysis (CPA) to construct a model of protagonists’ processes linked to in-session resolution. This model was then validated across four more cases in Study 3. Five meta-processes were identified: (i) a readiness to engage in the psychodrama process; (ii) re-experiencing and insight; (iii) activating resourcefulness; (iv) social atom repair with emotional release and (v) integration. Social atom repair with emotional release involved deeply experiencing a wished-for interpersonal experience accompanied by a free flowing release of previously restricted emotion and was most clearly linked to protagonists’ reports of reaching resolution and to post session improvements in interpersonal relationships and sense of self. Acceptance of self in the moment increased protagonists’ capacity to generate new responses within each meta-process and, in resolved cases, there was evidence of spontaneity developing over time. The fourth study tested Greenberg’s allowing and accepting painful emotional experience model as an alternative explanation of protagonist change. The findings of this study suggested that while the process of allowing emotional pain was present in resolved cases, Greenberg’s model was not sufficient to explain the processes that lead to in-session resolution. The protagonist’s readiness to engage and activation of resourcefulness appear to facilitate the transition from problem identification to emotional release. Furthermore, experiencing a reparative relationship was found to be central to the healing process. This research verifies that there can be in-session resolution of painful emotional experience during psychodrama and protagonists’ reports suggest that in-session resolution can heal the damage to the sense of self and the interpersonal disconnection that are associated with unresolved emotional pain. A model of protagonist change processes has been constructed that challenges the view of psychodrama as a primarily cathartic therapy, by locating the therapeutic experience of emotional release within the development of new role relationships. The five meta-processes which are described within the model suggest broad change principles which can assist practitioners to make sense of events as they unfold and guide their clinical decision making in the moment. Each meta-process was linked to specific post-session changes, so that the model can inform the development of therapeutic plans for individual clients and can aid communication for practitioners when a psychodrama intervention is used for a specific therapeutic purpose within a comprehensive program of therapy.

Mgr. Jan Siřínek, The Scenic Principle in Psychotherapy Abstract This dissertation explores the effectivity of a targeted application of body/drama- oriented therapy in the act of inducing a corrective emotional experience. The term scenic- symbolic principle is introduced and meant to 1) ascribe symbolic significance to people, objects, or parts intrinsic to the therapy room; 2) enable these as roles for dramatization; and 3) employ the symbolic significance of physical contact and body motion. Therapeutic schools that use the scenic-symbolic principle are summarized. Detailed attention is given to Pesso Boyden System Psychomotor (PBSP) therapy, in which the scenic-symbolic principle serves as the central instrument in achieving a corrective emotional experience. After examining the theoretical concepts and intervention procedures of PBSP, this paper describes an experiment, in which 40 persons were randomly distributed between experimental and control groups (N = 20 for each group). The goal of the experiment was to achieve a change in attitude towards a job, task, or duty that the subjects were facing, in an effort to reduce negative emotions. While intervention in the experimental group was enriched by using the scenic-symbolic principle, both groups demonstrated significant improvement (pe < 0.001; pc...

We human beings are facing a dilemma, as we live in a time and place where we inevitably have to become more stationary in our way of living, as well as make more careful and calculated decisions about what type of products we consume and how. As we are increasingly confined to our homes, our homes are having to act host to all of the activities that we used to leave our home for, such as work, exercise, leisure and more. The need for interior modification is larger than ever, yet the need is conflicted by the threat that product consumption is paying to our climate. This project has explored the technology of augmented reality as an alternative method for interior adaptation, personalisation and creation in existing environments, through a concept called DIGITERIORS. By introducing flexible and digital layers to our static and analog interiors, the concept enables a new interactive dimension of interiors that can be atmospherically optimised and customised for a specific activity, need or mood, innumerable times without having to consume interior products or material. On a larger scale, this project speculates on sustainable and alternative ways of influencing our interiors in the future, using technologies that are already developed, but not yet fully utilised.

After the first democratic election that took place in South Africa in 1994, numerous changes occurred within the labour force. The labour force has become increasingly diverse with individuals from different races, genders and ages now fulfilling various positions within organisations. Consequently, organisations have become more focused on managing this diverse workforce and eliminating stereotypes, and consequently discrimination that accompanies this diversity. Stereotypes that are formed within organisations can be based on various criteria and, if not addressed, can lead to various negative consequences for both the individual and the organisation. It therefore seems that stereotypes are an important topic to research, specifically within the unique South African context. The objective of this study was to explore the prevalent stereotypes and the experiences thereof among individuals working in selected South African organisations. Within the social constructivism paradigm using an emic perspective, qualitative research from both a phenomenological and hermeneutic approach was employed to achieve the objectives of this study. Both purposive and convenience sampling was used for the purpose of this study after utilising a multiple case study strategy. Employees of selected South African organisations (N = 336) were involved in this research study. These organisations formed part of the following employment sectors: banking, higher education institutions, mining, municipalities, nursing, police services, primary and secondary schools, and restaurant industry. Data was collected by making use of semi-structured interviews, and data analysis was achieved by means of thematic analysis. The results of this study indicated that individuals working in selected South African organisations are familiar with the meaning of stereotypes and that they are consciously aware of the origin of stereotypes. Results indicated that although not all of the participants have had direct experiences with stereotyped groups, they are well aware that stereotypes are also caused by indirect sources. The results of this study also illustrate that various stereotypes exist within selected South African organisations. It was explored on an out-group and in-group level. It was found that not only do employees stereotype others (out-group), they are also well aware of being stereotyped themselves (in-group). The most prevalent stereotypes were based on race, gender, age, occupation, and other work-related dimensions. Stereotypes based on race, gender and age were based on the internal dimensions of diversity. Stereotypes were also based on the external and organisational dimensions of diversity and included occupation, physical appearance, position, qualification, and duration in organisation. Interesting to note is that with in-group occupational stereotyping, most employees felt they are also stereotyped on their internal dimensional characteristics (race, gender and age). Stereotyped occupations include: academics, administration staff, educators, engineers, finance, human resources, librarians, mining, nursing, police and restaurant waitrons. The findings of this study also showed that when individuals experience in-group stereotypes, they react to these stereotypes on a cognitive, behavioural or emotional level. Results indicated that participants mostly reacted to stereotypes in a cognitive manner and most of these experiences were negative in nature. Recommendations with regard to future research and practice were made. Managers within organisations should eliminate stereotypes from organisational practices and decision-making by not focusing on irrelevant personal differences, but rather on performance-related information. Employees should be trained and educated by the organisation regarding stereotypes and the effects thereof. Employees should also be provided with an opportunity to interact with diverse people within the organisation. / PhD (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

After the first democratic election that took place in South Africa in 1994, numerous changes occurred within the labour force. The labour force has become increasingly diverse with individuals from different races, genders and ages now fulfilling various positions within organisations. Consequently, organisations have become more focused on managing this diverse workforce and eliminating stereotypes, and consequently discrimination that accompanies this diversity. Stereotypes that are formed within organisations can be based on various criteria and, if not addressed, can lead to various negative consequences for both the individual and the organisation. It therefore seems that stereotypes are an important topic to research, specifically within the unique South African context. The objective of this study was to explore the prevalent stereotypes and the experiences thereof among individuals working in selected South African organisations. Within the social constructivism paradigm using an emic perspective, qualitative research from both a phenomenological and hermeneutic approach was employed to achieve the objectives of this study. Both purposive and convenience sampling was used for the purpose of this study after utilising a multiple case study strategy. Employees of selected South African organisations (N = 336) were involved in this research study. These organisations formed part of the following employment sectors: banking, higher education institutions, mining, municipalities, nursing, police services, primary and secondary schools, and restaurant industry. Data was collected by making use of semi-structured interviews, and data analysis was achieved by means of thematic analysis. The results of this study indicated that individuals working in selected South African organisations are familiar with the meaning of stereotypes and that they are consciously aware of the origin of stereotypes. Results indicated that although not all of the participants have had direct experiences with stereotyped groups, they are well aware that stereotypes are also caused by indirect sources. The results of this study also illustrate that various stereotypes exist within selected South African organisations. It was explored on an out-group and in-group level. It was found that not only do employees stereotype others (out-group), they are also well aware of being stereotyped themselves (in-group). The most prevalent stereotypes were based on race, gender, age, occupation, and other work-related dimensions. Stereotypes based on race, gender and age were based on the internal dimensions of diversity. Stereotypes were also based on the external and organisational dimensions of diversity and included occupation, physical appearance, position, qualification, and duration in organisation. Interesting to note is that with in-group occupational stereotyping, most employees felt they are also stereotyped on their internal dimensional characteristics (race, gender and age). Stereotyped occupations include: academics, administration staff, educators, engineers, finance, human resources, librarians, mining, nursing, police and restaurant waitrons. The findings of this study also showed that when individuals experience in-group stereotypes, they react to these stereotypes on a cognitive, behavioural or emotional level. Results indicated that participants mostly reacted to stereotypes in a cognitive manner and most of these experiences were negative in nature. Recommendations with regard to future research and practice were made. Managers within organisations should eliminate stereotypes from organisational practices and decision-making by not focusing on irrelevant personal differences, but rather on performance-related information. Employees should be trained and educated by the organisation regarding stereotypes and the effects thereof. Employees should also be provided with an opportunity to interact with diverse people within the organisation. / PhD (Industrial Psychology), North-West University, Potchefstroom Campus, 2014

Text in Afrikaans / Deur hierdie ondersoek is gepoog om aan te toon dat die inkkladmetode as uitvloeisel van die Rorschach, as projeksietegniek, gebruik kan word vir diagnose en terapie. Proj~ksie is 'n belangrike aspek in kinderterapie. Herhaalde gebruik van projeksietegnieke verminder die effektiwiteit daarvan. In haar werk met kinders van verskillende kulture, is gevind dat bulle instaat is om projeksies vanuit inkkladde te maak. Dit het aanleiding gegee tot huidige navorsing. Dit word aanvaar dat deur die gebruik van die inkkladmetode: * inligting wat versamel is deur ander projeksietegnieke, en wat moontlik verlore gegaan het, weer versamel kan word; * inligting aangaande psigiese struktuur van die kind vir diagnose en terapie versamel kan word. Bevindings word geverifieer deur die gebruik van bestaande projeksietegnieke. Twintig leerlinge is gebruik tydens die navorsing. Twee idiografiese studies en eksemplariese snitte is ingesluit. Dit is bevind dat die inkkladmetode as bykomende projeksietegniek effektief in kinderterapie en diagnose gebruik kan word. / This research is aimed at showing that the inkblot method with reference to the Rorschach method - as projective technique, can be applied for diagnosis and therapy. Projection is important in child therapy. Repetative use of projective techniques prejudices the effectivity thereof. In her work with children of different cultures, the researcher found that they were inclined to do projections from their inkblots. This resulted in the present research. Through the use of the inkblot method; * information which was gathered through the use of other projective techniques, and possibly lost, can be gained; * information regarding the psychological structure of the child for diagnosis and therapy, can be gathered. These findings were verified by means of including existing projective techniques. Twenty pupils were involved in two idiographic studies and illustrative examples. It was found that the inkblot method as additional projective technique can be used effectively in child therapy and diagnosis. / Psychology of Education / M. Ed. (Spesialisering in Voorligting)