Esta dissertação estuda os processos de formação e produção de bairros exclusivos para a população de alta renda, que se concentram no setor sul de Bauru-SP. O recorte espacial é definido pelos cinco loteamentos Jardins Estoril, com área aproximada de 110 hectares, de propriedade de uma única família. A aprovação do primeiro loteamento estritamente residencial unifamiliar, o Jardim Estoril 1, em 1957, e a implantação do último, o Residencial Jardim Estoril 5, em 2008, definem o recorte temporal. Através da análise da inserção da família Martha em Bauru, da atuação de suas empresas no mercado imobiliário, dos processos de aprovação, implantação e comercialização dos loteamentos e dos investimentos públicos no setor sul, mostra-se como a concepção de loteamento estritamente residencial unifamiliar se mantém, ao mesmo tempo em que se adéqua às demandas do setor imobiliário, ao longo de cinquenta anos. / This essay studies the formation and produce of exclusive neighborhoods to highincome population that is concentraded in the southern sector of Bauru-SP. The spacial area is defined by the five allotments Estoril yard, with an area of 110 hectares approximately, owned by a single family. The approval of the first strictly single-family residential allotment, the Estoril 1 yard, in 1957, and the implantation of the last one, the Residential Estoril 5 yard, in 2008, set the temporal cut. Through the analysis of Marthas family involvement in Bauru, of the approval processes, implantation and marketing of housing developments and public investments in the southern sector, shows itself as the design of strictly single-family residential subdivision remains, at the same time that fits the demands of the real estate sector over fifty years.

A ocorrência de desequilíbrio no ambiente econômico impõe ajustes na estratégia e na alocação de recursos pelas firmas. A literatura em estratégia prediz a reação da firma ao desequilíbrio de acordo com seus recursos, as forças competitivas de mercado e os mecanismos para economizar em custos de transação. Entretanto, estas perspectivas assumem homogeneidade nas capacidades gerenciais, habilidades e experiências das firmas; em outras palavras, não há espaço para o empreendedor. De fato, as investigações sobre o empreendedor focam o seu comportamento ao risco, o processo de julgamento relacionado ao seu modelo mental e outros conceitos que não são diretamente observáveis. Esta tese de doutorado propõe um modelo baseado em capital humano e capital social para conectar as teorias isoladas sobre estratégia e empreendedorismo. Ainda mais, este modelo integra a teoria sobre empresas familiares pela sua importância na formação de capital humano e capital social das firmas. O estudo empírico investigou a escolha estratégica e a ação empreendedora de famílias de produtores rurais no Brasil. Especificamente, avaliou os produtores que mudaram de uma estratégia de liderança em custo para uma estratégia de diferenciação, no contexto da produção de cafés. O primeiro estudo investigou os mecanismos de influência da família na formação de capital humano e capital social. O capital humano é formado pela educação formal e pela experiência herdada da família. As investigações sobre capital social focaram o número de conexões familiares e a duração da relação com o comprador de café. O segundo estudo empregou modelos Probit, Tobit e Cox para estimar a probabilidade de troca de estratégia em uma amostra de 135 produtores de café. O terceiro estudo introduziu a decisão de governança na investigação sobre a escolha de estratégia; para cumprir com este objetivo, foi aplicado um modelo de Switching regression para controlar os efeitos endógenos nas decisões de governança e estratégia, em uma amostra de 255 observações. Os resultados indicaram que os empreendedores investem em educação formal para melhor avaliar os cenários e para tomar ações empreendedoras. Apesar de estudos anteriores apontarem um efeito positivo da experiência herdada da família, os resultados encontrados sugeriram efeitos contingenciais. A experiência da família contribuiu para a inércia das estratégias das firmas. Entretanto, em interação com o capital social, a experiência da família favoreceu positivamente a adoção de novas estratégias. Outro efeito importante foi que a experiência da família aumentou o desempenho da estratégia de diferenciação. O capital social da família contribui muito para prever a tomada de ações empreendedoras. Especificamente, o número de conexões sociais aumentou a probabilidade de ajustar a estratégia quando existem contratos, ainda mais, sugeriu que pessoas socialmente conectadas têm vantagens de cooperação para estabelecer contratos, refinar os seus termos e promover sua estabilidade. As relações duradouras suportaram a emergência de confiança entre os agentes, o que permitiu a decisão de fazer investimentos específicos mesmo na ausência de arranjos de proteção. Esta pesquisa propõe um modelo de análise do capital humano e capital social para prever a tomada de ação empreendedora e a escolha de estratégia. Ainda mais, propõe um modelo de investigação dos efeitos positivos da família nos negócios, em que estabelece a importância da herança educacional e da transmissão de capital social para as gerações futuras. Esta é a primeira pesquisa a debater teoricamente e a testar empiricamente os argumentos de capital humano e capital social com base em um modelo integrado das teorias de empresas familiares, empreendedorismo e estratégia. / The occurrence of disequilibrium in the economic environment imposes adjustments on a firms strategy and allocation of resources. The literature on strategy predicts the firms reaction to disequilibrium according to the existing set of resources, the competitive forces in the industry and the transaction-cost economizing mechanisms. However, these perspectives assume the homogeneous managerial ability, skills, and experiences of firms; in other words, there is no room for the entrepreneur. In fact, investigations on entrepreneurs rely on the risk-taking behavior, judgment processes related to cognitive mental models, and other concepts that are not directly observable. This doctoral dissertation proposes a framework based on human capital and social capital dimensions to connect the isolated strategy and entrepreneur theory. Moreover, the framework links the family business theory for its importance in the formation of human capital and social capital of firms. The empirical study investigated the strategy choice and entrepreneurial action of family farmers in Brazil. Specifically, it investigated the farmers who switched from the low-cost strategy to differentiation strategy in the coffee production context. The first study investigated the mechanisms of family influence on the formation of human capital and social capital. Human capital comprises the formal education and the experience inherited from family. The investigations on social capital focused the number of family ties and the relationship duration with the coffe buyer. The second study applied Probit, Tobit and Cox Models to estimate the probability of switching strategies in a 135 farmers sample. The third study introduced the governance decision in the investigation of strategy choice; to accomplish this objective, it was applied a Switching regression model to control for endogenous effects on governance and strategy decisions, in a 255 observations sample. The results indicated that entrepreneurs invest on education to better evaluate scenarios and take entrepreneurial action. Although previous studies had indicated a positive effect of experience inherited from family, the research findings suggested contingent effects. The experience inherited from family contributed to inertia in firm strategies. However, in interaction with social capital, the experience positively contributed to adoption of new strategies. Another important effect was that experience inherited from family enhanced the performance of differentiation strategy. The family social capital largely contributes to predict the entrepreneurial action. Specifically, the number of social connections enhanced the probability to switch strategy when exist contracts, moreover, suggested that socially connected people take advantages of cooperation to establish contracts, to refine its terms and to promote its stability. Enduring relationships supported the emergence of trust among agents, which enabled the decision to make specific investments even in the absence of protection arrangements. This research proposes an analytical model that evaluates human capital and social capital to predict entrepreneurial action and strategy choice. Furthermore, it proposes an analytical model to evaluate the positive family effects on business, which establishes the importance of education endowments and the transmission of social capital to future generations. This is the first research to theoretically debate and empirically test human capital and social capital arguments based on an integrated overview of family business, entrepreneurship and strategic management theory.

Submitted by Nadir Basilio (nadirsb@uninove.br) on 2016-06-17T21:12:10Z No. of bitstreams: 1 Ivano Ribeiro.pdf: 1650931 bytes, checksum: 68ed9b8dac8df9af8189abb64aaaa020 (MD5) / Made available in DSpace on 2016-06-17T21:12:10Z (GMT). No. of bitstreams: 1 Ivano Ribeiro.pdf: 1650931 bytes, checksum: 68ed9b8dac8df9af8189abb64aaaa020 (MD5) Previous issue date: 2016-05-06 / The boards are seen as a real black box due to knowing little about the influence of its members in organizational decisions. Few studies have addressed this issue in family corporations, either being by the low number of formal councils or the difficulty to access information. This study aimed to answer the following question: what is the influence of the board composition in strategic decision making in a large family corporate group? For this purpose, a content analysis of 38 proceedings and two board meeting transcripts of a large family corporate group was performed. The results indicate that the internal members have a strong focus on operational issues, while the external members are guided in strategic aspects. The existence of two families in the shareholding control creates conflicts, and there is also support for decisions within the family. The members with extensive experience are resistant to change their opinions and avoid decisions involving retrenchment, even facing unfavorable scenarios. The main contributions of this study relate to: identify some theoretical dimensions that involve the study of decision making; evidence to show that conflicts between different families are detrimental to decision making in the board; and indications that the participation of outside directors is critical to increasing the strategic focus of the decisions. / Os Conselhos Empresariais são observados como uma verdadeira caixa preta devido ao pouco que se conhece sobre a influência de seus membros nas decisões organizacionais. Poucos estudos abordaram este tema em empresas familiares, seja pelo baixo número de Conselhos formais existentes, seja pela dificuldade de acesso a suas informações. Neste estudo buscou-se responder a seguinte questão: qual a influência da composição do Conselho na tomada de decisão estratégica em um grupo empresarial familiar de grande porte? Para isso foi realizada uma análise do conteúdo de 38 Atas e duas transcrições de reuniões do Conselho de um grupo empresarial familiar de grande porte. Os resultados indicam que os membros internos possuem grande foco em questões operacionais, enquanto os membros externos se pautam em aspectos estratégicos. A existência de duas famílias no controle acionário gera conflitos, havendo também apoio das decisões dentro do núcleo familiar. Membros com grande experiência são resistentes a mudanças de opiniões e evitam decisões que envolvam retrenchment, mesmo diante de cenários desfavoráveis. As principais contribuições deste estudo se relacionam com: identificação de algumas dimensões teóricas que envolvem os estudos sobre tomada de decisão; indícios que apontam que os conflitos existentes entre diferentes famílias são prejudiciais para a tomada de decisão no Conselho; e indicativos de que a participação de conselheiros externos é fundamental para o aumento do foco estratégico das decisões.

En el 2020, se presentó la pandemia global a causa de la COVID-19, lo cual significó uno de los mayores desafíos para las economías globales incluidas las empresas familiares. Bajo ese contexto, muchas empresas familiares a nivel global se enfrentaron al desafío de aprender a reinventarse o desaparecer en el proceso. Aquellas empresas familiares que no supieron adaptarse a este entorno cambiante fueron desapareciendo. Por su naturaleza, las empresas familiares tienden a ser más complejas pues, además de lidiar con los desafíos comunes del negocio, deben hacer frente a las demandas y los intereses de la familia propietaria. Sin embargo, también han demostrado ser organizaciones más longevas que aquellas empresas no familiares, dado que sus ventajas competitivas se relacionan directamente con su capacidad para la continuidad del negocio familiar, que les permite afrontar los estadios de crisis con éxito. Lo anterior debido a que este tipo de empresas basan su supervivencia a través de múltiples generaciones en el tiempo y su riqueza socioemocional. El presente trabajo comparte cinco prácticas de gobierno corporativo clave que adoptan las empresas familiares para superar los entornos de crisis: (i) La estructura de los órganos de gobierno; (ii) La independencia del directorio; (iii) La actividad del directorio; (iv) El tamaño del directorio; y (v) La dualidad del CEO. Esto les permite desarrollar sus ventajas competitivas para mantenerse activas en entornos de crisis y adaptarse con éxito. Todo ello basado en sus fuentes de aprendizajes pasados, su riqueza socioemocional y el destacado aporte del gobierno corporativo, para mantener alineado las estrategias de negocio con los intereses de la familia. / In 2020, the global pandemic caused by Covid-19 was one of the greatest challenges for global economies, including family businesses. In this context, many global family businesses faced the challenge of knowing how to reinvent themselves or disappear in the process. Those family businesses that are not able to adapt to this changing ecosystem will disappear. By their nature, family businesses tend to be more complex because, in addition to dealing with common business challenges, they have to cope with the demands and interests of the family that owns them. However, they have also proven to be long-lived organizations, since their competitive advantages are directly related to their capacity for continuity of the family business, which allows them to successfully face the stages of crisis. For this type of companies base their survival through multiple generations over time and their socioemotional wealth. This paper shares five key actions, based on corporate governance structures, that family businesses adopt to overcome crisis environments: (i) Governance body structure; (ii) Board independence; (iii) Board activity; (iv) Board size; and (v) CEO duality. This allows them to develop their competitive advantages to remain active in crisis environments and adapt successfully. All this is based on their sources of past learning, their socio-emotional wealth and the outstanding contribution of corporate governance to keep business strategies aligned with family interests. / Trabajo de Suficiencia Profesional

No description available.

El presente trabajo de investigación tiene como propósito académico analizar la influencia de las prácticas del gobierno corporativo en el crecimiento de las pymes familiares dedicadas a la consultoría de contabilidad en Lima Metropolitana, 2020 – 2021. En ese sentido, en el primer capítulo se presentó el marco teórico que sirve como base para llevar a cabo el presente estudio, puesto que se abordaron temas relevantes sobre el gobierno corporativo, crecimiento y la empresa familiar. Además, se revisaron los antecedentes de las variables antes mencionadas con la finalidad de ofrecer un panorama holístico al lector. En el segundo capítulo, se exhibió una revisión de la literatura que permitió complementar los antecedentes expuestos en el capítulo anterior. En el tercer capítulo, se indicó la metodología empleada la cual fue no experimental, de tipo explicativo y con un enfoque cuantitativo; así como, el instrumento aplicado. En el cuarto capítulo, se presentó el análisis e interpretación de la información recopilada a través de los cuestionarios aplicados al total de la muestra y se discutieron dichos resultados con lo planteado por diferentes académicos expertos en las materias estudiadas. Asimismo, se validaron las hipótesis planteadas en el presente estudio a través de diferentes análisis estadísticos. Finalmente, en el quinto capítulo, se presentaron las conclusiones y recomendaciones producto del trabajo de investigación. / The present research work has the academic purpose of analyzing the influence of corporate governance practices on the growth of family SMEs engaged in accounting consulting in Metropolitan Lima, 2020 - 2021. In this sense, the first chapter presented the theoretical framework that serves as the basis for carrying out this study, since it will address relevant issues on corporate governance, growth and the family business. In addition, the antecedents of the aforementioned variables were reviewed in order to offer a holistic overview to the reader. In the second chapter, a review of the literature was presented that complements the background presented in the previous chapter. In the third chapter, the methodology used was indicated, which was non-experimental, explanatory and with a quantitative approach; as well as, the applied instrument. In the fourth chapter, the analysis and interpretation of the information collected through the questionnaires applied to the entire sample was presented and these results were discussed with the statements made by different academic experts in the subjects studied. Likewise, the hypotheses raised in the present study were validated through different statistical analyzes. Finally, in the fifth chapter, the conclusions and recommendations resulting from the research work were presented. / Tesis

El presente trabajo tiene como objetivo conocer los principales criterios que las empresas emplean para la administración del efectivo. Para las organizaciones, es de gran importancia mantener un nivel de liquidez adecuado para cumplir con sus obligaciones de pago, así como para evaluar proyectos de inversión. Se recurrió a diversas fuentes de información, mientras se tomaron en cuenta los temas más relevantes que puedan ayudar a resolver la pregunta en cuestión. Se considera importante profundizar acerca de las características de las empresas para entender la principal casuística. Lo primero es la finalidad del efectivo, saber en qué se va a utilizar el efectivo reservado, las principales opciones son: compra de activos, corrupción, giro del negocio y crisis. Por otro lado, se analizan las fuentes de efectivo, los medios necesarios para obtener liquidez: recursos propios, instrumentos financieros, instituciones financieras y financiamiento externo. Por último, se consideran las políticas empresariales que emplean las empresas: política corporativa, políticas de pagos y cobros, nivel de experiencia de los Chief Executive Officer (CEO) y mujeres directoras. Como se puede demostrar, existen diversos motivos por los cuales una empresa debe contar con cierta cantidad de efectivo y muchas razones que los justifiquen. El flujo de efectivo es un pilar importante para la administración de cualquier empresa y esta investigación ayudará a comprenderlo mejor. / This work aims to know the main criteria that companies use for the management of cash. It is of great importance for organizations to maintain an adequate level of liquidity, this to meet their payment obligations, as well as to evaluate investment projects. Various sources of information were used, taking into account the most relevant topics that could help answer the question proposed. We consider it important to delve into the characteristics of companies to understand our main case. The first was the purpose of cash: buy of assets, corruption, business turnover and crisis. On the other hand, cash sources were analyzed, as they are: own resources, financial instruments, financial institutions and external financing. Finally, we mention the policies that companies employ; corporate policy, payment and collection policies, level of experience, CEO and female directors. As can be demonstrated, there are a number of reasons why a company must have a certain amount of cash and many reasons to justify it. Cash flow is an important pillar for the management of any company and this research will help us understand it better. / Trabajo de Suficiencia Profesional

Syfte: Syftet med uppsatsen är att identifiera vad som påverkar privatpersoners risktolerans och vilka informationskällor som används i samband med aktieinvesteringar. Studien ska även undersöka vilken syn privatpersoner har på ägarstruktur i börsnoterade bolag och huruvida ägarstrukturen påverkar investeringsbeslutet. Utifrån detta vill författarna skapa teoretisk och empirisk kunskap. Metod: Studien genomfördes med hjälp av flermetodsforskning. Detta skedde genom att både kvalitativ och kvantitativ metod användes för att samla in empiri. Den kvalitativa metoden användes för att samla in empiri genom semistrukturerade intervjuer med analytiker, privatrådgivare och aktiemäklare. Den kvantitativa metoden användes för att samla in empiri, detta gjordes med hjälp av en enkätstudie med slutna frågor som besvarades av privatpersoner som har intresse för aktiehandel. Författarna valde att göra en flermetodsforskning då en kombination ibland föreslås med anledning av att metoderna kan fungera som stöd eller komplement till varandra. Även slutsatserna kan få stöd genom att metodernas svagheter och styrkor kan komplettera varandra (Jacobsen, 2002). Uppsatsens undersökningsdesign var fallstudie och författarnas valda fall var privatpersoners aktieinvesteringar. Slutsats: Författarna av denna studie har kommit fram till att ålder och kön är två variabler som påverkar privatpersoners risktolerans. Resultatet visar att män tar mer risker än kvinnor i samband med aktiehandel och med åldern ökar riskbenägenheten. Detta överensstämmer med tidigare forskares resultat. Resultatet tyder på att aktieforum är den informationskälla som används i högst grad bland privatpersoner medan privatrådgivare var det alternativ som fick lägst antal svar. Resultaten tyder även på att de flesta personer som deltagit i denna studie beaktar ägarstrukturen när de står inför ett investeringsbeslut. Författarna kan dra slutsatsen att ägarstrukturen till viss del påverkar hur privatpersoner tar sina beslut. Liknande resultat framkom gällande om ett företag är familjeägt. Resultaten visar också att en stor del privatpersoner ser positivt på koncentrerat ägande. De tre ord som flest privatpersoner kännetecknar med familjeföretag är engagerade, hårt arbetande och ansvarfulla. Resultatet av studien visade även att majoriteten av respondenterna ansåg att familjeföretag varken är bättre eller sämre än icke familjeägda bolag. / Purpose: The purpose of this thesis is to identify factors influencing individual risk attitude as well as evaluating data collection methods utilized by individuals in connection with stock investments. Additionally, this study examines individual perception of differences in ownership structure in Swedish listed companies and its impact on the investment decision. Method: In this study both qualitative and quantitative methods are utilized. The qualitative data was collected by performing semi-structured interviews with analysts, advisors and stock brokers. Quantitative data was collected using a closed question survey answered by individual investors. The reason for the use of a multi-method experimental design is based on the fact that the two different methods can serve as support separately, as well as complementation to each other. Although the findings can be supported by the methods' weaknesses and strengths and complement each other (Jacobsen, 2002). The study is based on a case study with focus on individuals sharing investments. Conclusion: This study concludes age and gender to be two variables affecting how likely individuals are to take risks in relation to investment decisions. Empirical result implies that men takes more risks than women when trading stocks. Additionally, the inclination for risk increases with age. These findings are also supported by previous studies. The results indicate that financial internet forums are the most frequently used method among individuals to collect financial information. Financial advisors were on the other hand the least used source of information. The majority of participants in this study takes the ownership structure of a company into account when facing an investment decision. The authors concluded that ownership partially influences how individuals make their decisions. The results also shown that a large portion of individuals welcomes a concentrated ownership structure, i.e. family business. Three words that most individuals characterizes the family business with are dedicated, hardworking and responsible. The results of the study also revealed that the majority of respondents felt that the family business is neither better nor worse than non-family businesses.

Family businesses have become a topic of growing interest among scholars and policy makers at both international and local levels, particularly given the sector’s contribution to the world economies. The increasingly volatile employment climate that prevails in many African settings today has increased the focus on small and medium enterprises as engines of economic growth and employment creation, and Botswana is no exception. The majority of family businesses are small to medium enterprises. The main objective of this study was to investigate the effects of governance structures and systems on the sustainability and continuity of family-owned and controlled businesses in Botswana. A study of this nature was important in view that some key sectors of the Botswana economy are dominated by small and medium family businesses. Of concern is the lack of continuity from one generation to the other among family businesses. Therefore, an understanding of the family dynamics and family business governance systems is important for managing the success and survival of the family business. Studies on small and medium enterprises have been carried out in Botswana mostly focusing on their problems, but not on their governance and sustainability. This was done using a cross-sectional research survey design. The target population for the study comprised small and medium family-owned businesses drawn from the manufacturing and professional services sectors and registered with the Business Botswana and Local Enterprises Authority in 2017. A sample of 144 familyowned businesses based in Gaborone and Francistown was polled. Quantitative data for the research was collected using a questionnaire. The quantitative research methodology adopted applied correlation and regression analysis, utilised Pearson correlation tests and Levene’s independent sample tests were performed to measure the relationships between five independent variables and the sustainability and continuity of family businesses in Botswana. This research empirically tested five hypotheses relating to governance factors that affect the sustainability and continuity of family businesses in Botswana. The research findings support the notion that the presence of governance structures, effective communication, decision-making, succession planning, and a vision, mission and strategy have a positive effect on the sustainability and continuity of family businesses. This research also established that small and medium family businesses face the same challenges as any other formation by ownership of non-family small and medium enterprises. Evidence is also provided that the challenges faced by family businesses in Botswana do not differ significantly with challenges faced by small and medium family businesses, with most respondents citing a lack of funding as the major challenge. For small and medium enterprises to continue playing their critical role in the economic development of Botswana, they need to formalise and adopt systematic approaches to strategy formulation and implementation, succession planning, governance structures and compliance. It is recommended that future studies focus on developing systematic generic models and assist small and medium familyowned businesses to implement and improve on their sustainability and continuity of businesses in Botswana. / Business Management / D. Admin.

Na empresa familiar a existência de conflitos familiares, somada à competitividade e inovação no mercado de negócios, exige um olhar para novas estratégias necessárias, o papel da gestão na condução dos processos, e o reflexo das atitudes por parte dela nas demais pessoas que fazem as empresas familiares. Este estudo teve como objetivo geral observar as implicações da família na incidência de conflitos presentes em empresas familiares, na perspectiva dos gestores. Especificamente almejou: identificar os principais tipos de conflitos vivenciados pelos gestores e suas consequências na empresa; compreender as estratégias utilizadas pelos gestores para lidar com os conflitos oriundos de sua família no ambiente de trabalho; enumerar as situações mais frequentes geradoras de conflitos. Participaram da pesquisa, de natureza qualitativa, quatro gestores de empresas familiares, na faixa etária de 57 a 73 anos, sendo três homens e uma mulher. Todos são casados, têm filhos e possuem escolaridade entre ensino médio completo e/ou nível superior, fundadores de empresas situadas na cidade de Recife. Além de um questionário sociodemográfico, utilizou-se a entrevista semidirigida, composta de quatro questões que atendem aos objetivos da pesquisa, bem como um álbum de fotografias com onze figuras, abordando temáticas relacionadas a trabalho e família. A análise das entrevistas e das respostas às figuras foi feita a partir da Análise de Conteúdo Temática. Em linhas gerais, os resultados apontaram que as três empresas encontram-se consolidadas no mercado. Quanto à existência de conflitos foram identificados: pontos de vista diferentes entre os membros da família, tomada de decisões duras que podem afetar ou magoar familiares, falta de plano de carreira que pode gerar desigualdade. No que se refere às estratégias utilizadas pelos gestores, para lidar com os conflitos, foram enumerados: diálogo, ter jogo de cintura, saber recuar quando o outro tem razão, imparcialidade nas decisões. Quanto às situações que mais geram conflitos foram citadas: atrasos ou faltas por parte de familiares que não investem na empresa, chegada de novos membros na família e não distinção entre a família e o ambiente de trabalho. Futuras pesquisas são necessárias para um maior aprofundamento sobre o tema. / In the family business the existence of family conflicts, added to the competitiveness and innovation in the business market requires a look at new strategies needed, the role of management in the conduct of proceedings, and the reflection of the attitudes of it in other people who make family businesses. This study aimed to observe the family implications for the incidence of present conflicts in family businesses, from the perspective of managers. Specifically craved: to identify the main types of conflicts experienced by managers and its consequences in the company; understand the strategies used by managers to deal with conflicts arising from his family in the workplace; list the most frequent situations generate conflicts. Three men and a woman, managers of family businesses, in the age group 57-73 years, participated in the qualitative survey. All are married, have children and have education between high school and / or university, founders of companies located in the city of Recife. In addition to a sociodemographic questionnaire, we used a semi directed interview, made up of four issues that meet the research objectives, as well as a photo album with eleven figures, addressing issues related to work and family. The analysis of the interviews and responses to the figures was made from the Content Analysis. In general, the results show that the three companies are consolidated in the market. About the existence of conflicts were identified: differing views among family members, making tough decisions that can affect or hurt family, lack of career path that can lead to inequality. With regard to the strategies used by managers to deal with conflicts, they were listed: dialogue, have left field, knowing retreat when the other has reason, impartiality in decisions. As for the situations that generate more conflicts were mentioned: delays or defaults by family members who do not invest in the company, arrival of new members in the family and no distinction between the family and the workplace. Future research is needed to develop further on the subject.